43 Business Administration jobs in London
Business Operations Analyst - Global

Posted 13 days ago
Job Viewed
Job Description
Would you like to collaborate across our diverse teams?
About our Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, the Team
You'll be part of a small, supportive team that values respect, curiosity, and continuous learning. We encourage creative problem-solving and welcome diverse perspectives.
About the Role
We're looking for a collaborative and detail-oriented Business Operations Analyst to join our team. In this role, you'll support internal tools, reporting, and processes, and contribute to projects across implementation, post-launch support, pre-sales, and product development.
Responsibilities
+ Lead project requirement discovery and refinement, coordinate with stakeholders for aligned end-to-end delivery, and oversee feature scope, functionality, and timelines.
+ Conduct thorough business analysis to identify, develop and implement strategies for process optimization and business operations enhancement and efficiencies.
+ Develop, review and edit requirements, functional specifications, system designs, technical recommendations, and testing documents for proposed solutions.
+ Provide ongoing support and training.
+ Monitor system usage and performance, identifying trends and proposing optimizations.
+ Advise decision makers by providing insightful data visualizations and reporting to drive impactful business decisions.
+ Evaluate new functionalities and data sources that should be applied to existing reports, dashboards.
+ Partner with Salesforce administrators and developers to design, configure, implement and deploy solutions that can integrate with Salesforce.
+ Prepare presentations and maintain dashboards, reports, infographics and other visualisations to deliver results and communicate insights in innovative ways.
+ Manage and maintain Salesforce to ensure accurate and up-to-date customer and sales data.
+ Assist in developing system specifications, process flows, and conversion strategies.
+ Lead and manage projects related to business operations, ensuring timely and successful completion.
+ Collaborate with cross-functional teams to drive business intelligence initiatives and support sales operations.
+ Monitor and evaluate the effectiveness of business processes and recommend improvements.
+ Create and/or maintain systems documentation, training materials and user guides regarding functionality and business processes for new or existing systems.
+ Provide training and support to team members on tools and best practices.
Requirements
+ Proven experience as a Business Analyst, Business Intelligence Analyst, or in a similar role. Bachelor's degree in Business Administration, Information Systems, Computer Science or related field preferred.
+ Passionate about leveraging technology to drive business outcomes and enhance efficiency.
+ Proven track record in managing projects and system implementations.
+ Ability to translate functional specifications into technical specifications.
+ Tech-savvy with experience using Salesforce and other business intelligence tools.
+ Ability to design and develop data analytics solutions by sourcing data from various data archival systems.
+ Strong data analysis skills. Must possess the ability to understand, logically summarize, and present data analysis findings to internal team members.
+ Strong proficiency in SQL or DAX for data analysis and reporting.
+ Deep understanding of at least one analytic tool (PowerBI preferred).
+ Experience with designing reports on visualization & BI platforms (Power BI) required.
+ Attention to detail and commitment to excellence.
+ Excellent problem-solving skills with a focus on process improvement.
+ Excellent documentation and organizational skills.
+ Ability to work independently and manage multiple tasks and projects simultaneously.
+ Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
+ Thinking strategically and tactically - seeing the "big picture" and operational details.
+ Strong knowledge of Microsoft Excel (Pivot tables, formulas).
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Generous holiday allowance with the option to buy additional days
+ Health screening, eye care vouchers and private medical benefits
+ Wellbeing programs
+ Access to a competitive contributory pension scheme
+ Save As You Earn share option scheme
+ Travel Season ticket loan
+ Electric Vehicle Scheme
+ Optional Dental Insurance
+ Maternity, paternity and shared parental leave
+ Employee Assistance Programme
+ Access to emergency care for both the elderly and children
+ RECARES days, giving you time to support the charities and causes that matter to you
+ Access to employee resource groups with dedicated time to volunteer
+ Access to extensive learning and development resources
+ Access to employee discounts scheme via Perks at Work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Senior Business Operations Manager
Posted 19 days ago
Job Viewed
Job Description
- Develop and implement strategic operational plans to support business objectives.
- Analyse existing business processes, identify inefficiencies, and recommend improvements.
- Lead and manage cross-functional projects from conception to completion.
- Oversee daily operations, ensuring maximum efficiency and productivity.
- Manage operational budgets, track expenses, and identify cost-saving opportunities.
- Develop and implement performance metrics and dashboards to monitor operational success.
- Ensure compliance with all relevant regulations and company policies.
- Lead and mentor a team of operations professionals.
- Collaborate with senior leadership to define and execute strategic initiatives.
- Drive continuous improvement initiatives across the organisation.
- Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
- Significant experience in operations management, with a proven track record in a senior role.
- Demonstrable experience in process improvement, change management, and project management.
- Strong analytical, problem-solving, and strategic thinking skills.
- Excellent leadership, communication, and interpersonal abilities.
- Proficiency in relevant business software and operational tools.
- Experience managing budgets and financial resources.
- Ability to work effectively in a hybrid model.
- Experience in the (Specify Industry - e.g., tech, finance, retail) sector is highly desirable.
Business Operations Lead,UK Public Sector
Posted 1 day ago
Job Viewed
Job Description
AWS is seeking a talented Business Operations Lead to support the UK Public Sector secure business. This is a unique opportunity to play a key role in the exciting space of Amazon Web Services.
We're looking for a detailed, motivated, and structured candidate to partner with sales leadership teams to define, land and execute against our strategic priorities for the business.
The successful candidate has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. You should be passionate about developing insights, setting high standards, providing information that enables dynamic decision-making using cutting edge technology. Your deep analytic skills, strong business judgement, and focus on our core operational inputs will make you a critical partner to sales, as you help them prioritize initiatives, identify gaps in process and performance, and remove barriers to execution.
You should be excited about working with data, be driven to dive deep, and passionate about collaborating to create, develop and maintain the go-to-market strategies across the region.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Key job responsibilities
Lead a team of Sales Operations Managers and analysts to Develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market segment development objectives
Partner closely with the Sales Leadership to report, analyze and measure progress against goals.
Develop relationships and work with sales, partner, sales operations, and other stakeholders to create and refine the tools and processes needed to drive strategic programs.
Lead the local planning process and run the operational cadence of activities, such as Quarterly and Monthly business reviews, Segmentation, Territory/Account Planning, Operational Planning and Offsite strategy workshops.
Support the evolution, integration, and implementation of sales systems and processes to meet the rapid growth of the business and it's revenue attainment and market segment development objectives.
Evaluate and research various data sets to provide deep insights and recommendations and prepare ad hoc analysis as needed. Provide actionable intelligence with existing metrics or identify, develop and propose new metrics.
Lead quota planning, headcount, and execution of initiatives.
Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, to improve Sales Excellence and productivity.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
Bacheloru2019s degree or equivalent experience
Extensive professional work experience in sales operations and strategy, financial planning and reporting, business analysis, business intelligence
Experience leading planning and analysis for large organizations
Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders
UK Government Security Clearance is required for this role ( UK Nationality is required for this role
Preferred Qualifications
Experience leading cross-functional teams
Experience driving data-driven recommendations and suggestions
Experience extrapolating trends from large disjointed data sets
Possess the ability to think strategically about business challenges and execute at a tactical level
Strong ability to multi-task and prioritize
Ability to hire and develop high performing teams
Excellent interpersonal skills, with the ability to clearly communicate strategies and excellent planning, presentation and organization skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Business Operations Lead,UK Public Sector
Posted 1 day ago
Job Viewed
Job Description
AWS is seeking a talented Business Operations Lead to support the UK Public Sector secure business. This is a unique opportunity to play a key role in the exciting space of Amazon Web Services.
We're looking for a detailed, motivated, and structured candidate to partner with sales leadership teams to define, land and execute against our strategic priorities for the business.
The successful candidate has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. You should be passionate about developing insights, setting high standards, providing information that enables dynamic decision-making using cutting edge technology. Your deep analytic skills, strong business judgement, and focus on our core operational inputs will make you a critical partner to sales, as you help them prioritize initiatives, identify gaps in process and performance, and remove barriers to execution.
You should be excited about working with data, be driven to dive deep, and passionate about collaborating to create, develop and maintain the go-to-market strategies across the region.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Key job responsibilities
Lead a team of Sales Operations Managers and analysts to Develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market segment development objectives
Partner closely with the Sales Leadership to report, analyze and measure progress against goals.
Develop relationships and work with sales, partner, sales operations, and other stakeholders to create and refine the tools and processes needed to drive strategic programs.
Lead the local planning process and run the operational cadence of activities, such as Quarterly and Monthly business reviews, Segmentation, Territory/Account Planning, Operational Planning and Offsite strategy workshops.
Support the evolution, integration, and implementation of sales systems and processes to meet the rapid growth of the business and it's revenue attainment and market segment development objectives.
Evaluate and research various data sets to provide deep insights and recommendations and prepare ad hoc analysis as needed. Provide actionable intelligence with existing metrics or identify, develop and propose new metrics.
Lead quota planning, headcount, and execution of initiatives.
Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, to improve Sales Excellence and productivity.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
Bacheloru2019s degree or equivalent experience
Extensive professional work experience in sales operations and strategy, financial planning and reporting, business analysis, business intelligence
Experience leading planning and analysis for large organizations
Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders
UK Government Security Clearance is required for this role ( UK Nationality is required for this role
Preferred Qualifications
Experience leading cross-functional teams
Experience driving data-driven recommendations and suggestions
Experience extrapolating trends from large disjointed data sets
Possess the ability to think strategically about business challenges and execute at a tactical level
Strong ability to multi-task and prioritize
Ability to hire and develop high performing teams
Excellent interpersonal skills, with the ability to clearly communicate strategies and excellent planning, presentation and organization skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Business Operations Lead, UK Public Sector

Posted today
Job Viewed
Job Description
AWS is seeking a talented Business Operations Lead to support the UK Public Sector secure business. This is a unique opportunity to play a key role in the exciting space of Amazon Web Services.
We're looking for a detailed, motivated, and structured candidate to partner with sales leadership teams to define, land and execute against our strategic priorities for the business.
The successful candidate has a proven work ethic to deliver desired results, outstanding communication skills, and drives towards simple, scalable solutions to solve challenging and complex problems. You should be passionate about developing insights, setting high standards, providing information that enables dynamic decision-making using cutting edge technology. Your deep analytic skills, strong business judgement, and focus on our core operational inputs will make you a critical partner to sales, as you help them prioritize initiatives, identify gaps in process and performance, and remove barriers to execution.
You should be excited about working with data, be driven to dive deep, and passionate about collaborating to create, develop and maintain the go-to-market strategies across the region.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Key job responsibilities
- Lead a team of Sales Operations Managers and analysts to Develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market segment development objectives
- Partner closely with the Sales Leadership to report, analyze and measure progress against goals.
- Develop relationships and work with sales, partner, sales operations, and other stakeholders to create and refine the tools and processes needed to drive strategic programs.
- Lead the local planning process and run the operational cadence of activities, such as Quarterly and Monthly business reviews, Segmentation, Territory/Account Planning, Operational Planning and Offsite strategy workshops.
- Support the evolution, integration, and implementation of sales systems and processes to meet the rapid growth of the business and it's revenue attainment and market segment development objectives.
- Evaluate and research various data sets to provide deep insights and recommendations and prepare ad hoc analysis as needed. Provide actionable intelligence with existing metrics or identify, develop and propose new metrics.
- Lead quota planning, headcount, and execution of initiatives.
- Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, to improve Sales Excellence and productivity.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's degree or equivalent experience
- Extensive professional work experience in sales operations and strategy, financial planning and reporting, business analysis, business intelligence
- Experience leading planning and analysis for large organizations
- Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders
- UK Government Security Clearance is required for this role ( UK Nationality is required for this role
Preferred Qualifications
- Experience leading cross-functional teams
- Experience driving data-driven recommendations and suggestions
- Experience extrapolating trends from large disjointed data sets
- Possess the ability to think strategically about business challenges and execute at a tactical level
- Strong ability to multi-task and prioritize
- Ability to hire and develop high performing teams
- Excellent interpersonal skills, with the ability to clearly communicate strategies and excellent planning, presentation and organization skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Head of Internal Product - Business Operations
Posted 6 days ago
Job Viewed
Job Description
Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency.
To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution to our comprehensive treasury management offerings. This is how we cut through the noise and build robust and scalable systems across all our business lines.
We seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure.
Your role and responsibilitiesFlowdesk is scaling fast, and behind every world-class trading operation is a robust, intelligent internal platform. We’re hiring a Head of Internal Product to lead the design, delivery, and scale of our internal systems stack.
You will sit at the intersection of product management, automation, and operational infrastructure, owning a suite of proprietary internal platforms (known as Terminals) that power our compliance, trading operations, and communication flows. You’ll manage and grow the Delta team (currently consisting of automation & low-code engineers), translating complex operational needs into scalable, secure, and high-utility tooling.
This is a strategic operating role, not an engineering role. We’re looking for a systems thinker with strong product instincts and hands-on execution capability (automation flows, AI agents, internal tools). You’ll partner with Engineering, Compliance, Legal, and Infrastructure teams, and play a central role in shaping the internal OS of Flowdesk.
Strategic & Product Leadership
- Own the long-term product roadmap for internal systems, aligned with operational priorities and regulatory requirements.
- Translate operational pain points into structured, scalable internal tools, prioritizing reliability, auditability, and user experience.
- Ensure each tool built serves a clear purpose, reduces friction, and supports scale, no vanity products.
- Lead cross-functional initiatives with Engineering, Compliance, Legal, and Finance to ship secure, compliant, and maintainable internal infrastructure.
System Ownership - Internal Terminals
Own the development and delivery of a growing suite of internal tools, currently including (but not limited to)
- Compliance Terminal > A coherent and scalable ecosystem of tools spanning the full lifecycle of compliance operations like onboarding (KYC/KYB), screening (WorldCheck, adverse media), pre- and post-trade monitoring (SARs, AML, Trade Surveillance), and regulatory obligations (Travel Rule, record-keeping). Most components are already in place (except for Travel Rule transmission and Trade Surveillance) but the challenge now is to streamline, automate, and synchronize these systems into a robust, auditable, and high-performance compliance framework. The objective is to reinforce our regulatory posture while reducing operational overhead through clean processes and smart automation.
- Middle Office Terminal > Flowdesk’s central platform to manage digital assets, transactions, and operational flows at scale. Already in production with wallet orchestration, Fireblocks workflows (and Haruko integration upcoming), and exchange connectivity, this terminal will evolve to support our full exchange management lifecycle, from onboarding to trading operations and treasury functions. The goal is to deliver seamless control and visibility across Flowdesk’s multi-exchange footprint.
- Telegram Terminal > Already in production (V0), Scales client comms. Manages access rights, message logging, group ownership, and communication flows across +500 Telegram groups and +10,000 participants.
- AI Terminal > A secured, self-hosted LLM platform (Open Web UI) enabling deep search and operational assistance. Objective is to build AI agents for internal use (screening, ops, terminal-specific agents).
These tools already exist or are being built. The scope will grow and the expectation is that the Head of Internal Product expected will proactively define new tooling needs and lead product delivery end to end.
Team Management & Scale
- Lead the Delta team (2 FTEs by August 2025, with plans to grow).
- Recruit, mentor, and structure a team of automation engineers, product owners, and internal devs.
- Manage an international team (France-based today).
- Drive a delivery culture, build fast, document well, iterate clean.
Technical & Operational Excellence
- Ensure tools are secure, maintainable, and built to scale.
- Lead the implementation of smart automations across business lines (Workato, Retool, etc.).
- Bridge technical execution with business ownership — be responsible for why we build and how it impacts Flowdesk’s scale.
- Work closely with Infra, Cybersecurity, and Engineering teams to meet compliance and resilience standards.
Requirements
You’re a builder. A systems thinker. A leader with product sensitivity and operational intuition.
Must-Haves
- 5+ years in product ops, internal tooling, or business automation roles.
- Proven experience leading internal platforms in a financial regulated environment (finance, fintech, crypto, trading).
- Product DNA, not project/IT Proven track record in building and scaling internal products (not just automation projects, tooling ownership, or consulting iterations).
- Regulated / high-stakes environment Experience shipping and maintaining internal platforms in fintech, trading, SaaS or similarly regulated/complex environments.
- Cross-functional leadership Ability to partner and hold the room with Compliance, Legal, Engineering, and Ops, not just deliver tech.
- Automation & internal tooling stack Hands-on knowledge of Retool, Workato, Make.com or equivalent, with delivery at scale, not PoCs.
- Team management Has already managed technical profiles (product owners, automation/low-code engineers, internal devs).
Nice-to-Haves
- Familiarity with crypto operations and tooling (Fireblocks, Haruko, Elliptic, centralized & decentralized exchanges).
- Experience with secure LLMs, internal AI agents, or knowledge management product.
- Experience deploying and scaling Atlassian stack (Jira/Confluence) in a growing company.
Company Culture and Values
At Flowdesk, our culture drives our success. Here’s how we live it
Ambition, We aim to conquer an impactful place in the crypto ecosystem while representing Tech expertise. We're always moving quickly toward our goals.
Ownership, If you believe in something, own it, make it happen, or at least learn from it.
Humility, The final result is a puzzle built by everyone’s efforts, not one person takes all the credit.
Collaboration, While speed matters, we believe in waiting for others to move forward together. That’s how we achieve success as a team.
Benefits
- International environment (English is the main language)
- 100% Coverage from Justworks Benefits (Medical, Dental, and Vision plans)
- Team events and offsites
The base salary range for this role is between $175,000 - $225,000 in the State of New York. This range is not inclusive of our discretionary bonus.
When determining a candidate’s compensation, we consider a number of factors including expertise, experience, job scope, and current market data. At Flowdesk, final offers are carefully determined to recognize the value and impact you bring.
Recruitment ProcessAre you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!
Here's what you can expect if you apply
- HR Call
- Technical Interview with the Head of Business Ops
- Interview with the Chief of Staff to the COO
- Founder Interview with the Co-Founder & COO
- Wrap-up Interview at the NYC office with the CEO US
On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!
Business Operations Officer - Strand, London, WC2R 2LS
Posted 10 days ago
Job Viewed
Job Description
School of Mental Health & Psychological Sciences
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
• Educating the next generation of change-makers
• Challenging ideas and driving change through research
• Giving back to society through meaningful service
• Working with our local communities in London
• Fostering global citizens with an international perspective
The Institute of Psychiatry, Psychology & Neuroscience (IoPPN) is a Faculty of King's College London and the largest academic community in Europe devoted to the study and prevention of mental illness and brain disease.
The School of Mental Health & Psychological Sciences (MHaPS) is one of three schools under the IoPPN, comprised of the four departments of Psychology; Social, Genetic & Developmental Psychiatry; Health Service & Population Research; and Biostatistics & Health Informatics. With over 100 Principal Investigators, our research spans development from childhood to old age, encompassing basic research through to the development and implementation of treatments, services and policy.
About the role:The School of Mental Health & Psychological Sciences (MHAPS) is seeking to appoint a Business Operations Officer to join their dynamic team in Business Operations. This is a fantastic opportunity for a highly motivated, ambitious and experienced individual with a sound understanding of the higher education landscape.
The successful candidate will be capable of working autonomously and liaising directly with various stakeholders from Heads of Department to students across our diverse school in an independent manner. The post holder will use their initiative, discretion, knowledge and experience to help provide administrative support for key operational functions across Education, People and Space.
The post holder must be highly organised with a demonstrable ability to plan, prioritise and work to deadlines. The successful candidate will have excellent attention to detail skillset, and should be flexible, proactive and strive for continuous improvement.
This is a full time post (35 hours per week), and you will be offered an indefinite contract.
This is a hybrid role that will require at least 3 days working on Campus across Denmark Hill and Guy’s Campuses.
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Business Finance Operations
Posted 7 days ago
Job Viewed
Job Description
Are you driven by making an impact with the largest clients across the reinsurance market?
Are you a master collaborative well practiced working within high performing teams?
This is a pivotal role working from our London office alongside reinsurance brokers and finance teams. The role will support the correct reporting and forecasting of Aon UK ReSol teams.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Working in partnership with both broker and finance teams. This strategic role supports:
client planning,
budgeting and forecasting of revenue,
client performance analysis,
reporting on market and client data,
understanding the impact of rebate and revenue sharing
This role is to assist in managing the symmetry and practices spanning revenue, operations and budgeting.
Supporting client teams to plan their revenue year, documenting the anticipated renewals, pipeline items and rebate discussions. This will drive efficacy of revenue planning at the client level and the robustness of pipelining activity.
The role provides a point of liaison between client teams and finance colleagues to ensure placements are finalised and invoiced. The post holder will champion and over-see good practice in the team; ensuring revenue forecasts and pipeline items are updated promptly and accurately, transaction/rebate discussion are recorded robustly. This will be achieved with daily interaction with both the broking and finance teams supporting the UK ReSol business.
The impact of the role is to ensure robust planning, real-time team metrics and the earliest resolution and payment of invoices in support of Working Capital.
How this opportunity is different
This exciting opportunity will provide a platform for a driven individual to forge a unique and impactful role across UK ReSol.
Skills and experience that will lead to success
Strategy & planning u2013 support team leadership to set revenue targets across products lines and teams. Support annual market sizing and penetration analysis. Work with client teams to marry data-driven and insight-driven views to form a team consensus.
Account planning u2013 support account executives to plan and execute growth across a varied client based in the reinsurance property market.
Management u2013 manage and deliver the revenue strategy for the UK teams. Responsible for overseeing process, working with account teams to ensure good practices are maintained.
New business pipelining u2013 managing the pipeline from a finance standpoint, liaising with the broker teams to ensure accuracy.
Budgeting u2013 support the annual budgeting process, working with team leadership and client executives to build a detailed plan for the year.
Renewal tracking u2013 proactively tracking team performance against plan throughout key renewal periods.
Team revenue reporting u2013 provision of timely, accurate and comprehensive revenue reporting to team and business leadership.
Operations support u2013 provide a key link between the broking team and operations to ensure accurate invoicing and revenue recognition across the team.
Strategic projects u2013 support leadership and management to deliver special projects and analysis relating to team performance.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JK1
#LI-HYBRID
Business Finance Operations
Are you driven by making an impact with the largest clients across the reinsurance market?
Are you a master collaborative well practiced working within high performing teams?
This is a pivotal role working from our London office alongside reinsurance brokers and finance teams. The role will support the correct reporting and forecasting of Aon UK ReSol teams.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Working in partnership with both broker and finance teams. This strategic role supports:
client planning,
budgeting and forecasting of revenue,
client performance analysis,
reporting on market and client data,
understanding the impact of rebate and revenue sharing
This role is to assist in managing the symmetry and practices spanning revenue, operations and budgeting.
Supporting client teams to plan their revenue year, documenting the anticipated renewals, pipeline items and rebate discussions. This will drive efficacy of revenue planning at the client level and the robustness of pipelining activity.
The role provides a point of liaison between client teams and finance colleagues to ensure placements are finalised and invoiced. The post holder will champion and over-see good practice in the team; ensuring revenue forecasts and pipeline items are updated promptly and accurately, transaction/rebate discussion are recorded robustly. This will be achieved with daily interaction with both the broking and finance teams supporting the UK ReSol business.
The impact of the role is to ensure robust planning, real-time team metrics and the earliest resolution and payment of invoices in support of Working Capital.
How this opportunity is different
This exciting opportunity will provide a platform for a driven individual to forge a unique and impactful role across UK ReSol.
Skills and experience that will lead to success
Strategy & planning u2013 support team leadership to set revenue targets across products lines and teams. Support annual market sizing and penetration analysis. Work with client teams to marry data-driven and insight-driven views to form a team consensus.
Account planning u2013 support account executives to plan and execute growth across a varied client based in the reinsurance property market.
Management u2013 manage and deliver the revenue strategy for the UK teams. Responsible for overseeing process, working with account teams to ensure good practices are maintained.
New business pipelining u2013 managing the pipeline from a finance standpoint, liaising with the broker teams to ensure accuracy.
Budgeting u2013 support the annual budgeting process, working with team leadership and client executives to build a detailed plan for the year.
Renewal tracking u2013 proactively tracking team performance against plan throughout key renewal periods.
Team revenue reporting u2013 provision of timely, accurate and comprehensive revenue reporting to team and business leadership.
Operations support u2013 provide a key link between the broking team and operations to ensure accurate invoicing and revenue recognition across the team.
Strategic projects u2013 support leadership and management to deliver special projects and analysis relating to team performance.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JK1
#LI-HYBRID
Business Finance Operations
Posted 7 days ago
Job Viewed
Job Description
Are you driven by making an impact with the largest clients across the reinsurance market?
Are you a master collaborative well practiced working within high performing teams?
This is a pivotal role working from our London office alongside reinsurance brokers and finance teams. The role will support the correct reporting and forecasting of Aon UK ReSol teams.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Working in partnership with both broker and finance teams. This strategic role supports:
client planning,
budgeting and forecasting of revenue,
client performance analysis,
reporting on market and client data,
understanding the impact of rebate and revenue sharing
This role is to assist in managing the symmetry and practices spanning revenue, operations and budgeting.
Supporting client teams to plan their revenue year, documenting the anticipated renewals, pipeline items and rebate discussions. This will drive efficacy of revenue planning at the client level and the robustness of pipelining activity.
The role provides a point of liaison between client teams and finance colleagues to ensure placements are finalised and invoiced. The post holder will champion and over-see good practice in the team; ensuring revenue forecasts and pipeline items are updated promptly and accurately, transaction/rebate discussion are recorded robustly. This will be achieved with daily interaction with both the broking and finance teams supporting the UK ReSol business.
The impact of the role is to ensure robust planning, real-time team metrics and the earliest resolution and payment of invoices in support of Working Capital.
How this opportunity is different
This exciting opportunity will provide a platform for a driven individual to forge a unique and impactful role across UK ReSol.
Skills and experience that will lead to success
Strategy & planning u2013 support team leadership to set revenue targets across products lines and teams. Support annual market sizing and penetration analysis. Work with client teams to marry data-driven and insight-driven views to form a team consensus.
Account planning u2013 support account executives to plan and execute growth across a varied client based in the reinsurance property market.
Management u2013 manage and deliver the revenue strategy for the UK teams. Responsible for overseeing process, working with account teams to ensure good practices are maintained.
New business pipelining u2013 managing the pipeline from a finance standpoint, liaising with the broker teams to ensure accuracy.
Budgeting u2013 support the annual budgeting process, working with team leadership and client executives to build a detailed plan for the year.
Renewal tracking u2013 proactively tracking team performance against plan throughout key renewal periods.
Team revenue reporting u2013 provision of timely, accurate and comprehensive revenue reporting to team and business leadership.
Operations support u2013 provide a key link between the broking team and operations to ensure accurate invoicing and revenue recognition across the team.
Strategic projects u2013 support leadership and management to deliver special projects and analysis relating to team performance.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JK1
#LI-HYBRID
Business Finance Operations
Are you driven by making an impact with the largest clients across the reinsurance market?
Are you a master collaborative well practiced working within high performing teams?
This is a pivotal role working from our London office alongside reinsurance brokers and finance teams. The role will support the correct reporting and forecasting of Aon UK ReSol teams.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Working in partnership with both broker and finance teams. This strategic role supports:
client planning,
budgeting and forecasting of revenue,
client performance analysis,
reporting on market and client data,
understanding the impact of rebate and revenue sharing
This role is to assist in managing the symmetry and practices spanning revenue, operations and budgeting.
Supporting client teams to plan their revenue year, documenting the anticipated renewals, pipeline items and rebate discussions. This will drive efficacy of revenue planning at the client level and the robustness of pipelining activity.
The role provides a point of liaison between client teams and finance colleagues to ensure placements are finalised and invoiced. The post holder will champion and over-see good practice in the team; ensuring revenue forecasts and pipeline items are updated promptly and accurately, transaction/rebate discussion are recorded robustly. This will be achieved with daily interaction with both the broking and finance teams supporting the UK ReSol business.
The impact of the role is to ensure robust planning, real-time team metrics and the earliest resolution and payment of invoices in support of Working Capital.
How this opportunity is different
This exciting opportunity will provide a platform for a driven individual to forge a unique and impactful role across UK ReSol.
Skills and experience that will lead to success
Strategy & planning u2013 support team leadership to set revenue targets across products lines and teams. Support annual market sizing and penetration analysis. Work with client teams to marry data-driven and insight-driven views to form a team consensus.
Account planning u2013 support account executives to plan and execute growth across a varied client based in the reinsurance property market.
Management u2013 manage and deliver the revenue strategy for the UK teams. Responsible for overseeing process, working with account teams to ensure good practices are maintained.
New business pipelining u2013 managing the pipeline from a finance standpoint, liaising with the broker teams to ensure accuracy.
Budgeting u2013 support the annual budgeting process, working with team leadership and client executives to build a detailed plan for the year.
Renewal tracking u2013 proactively tracking team performance against plan throughout key renewal periods.
Team revenue reporting u2013 provision of timely, accurate and comprehensive revenue reporting to team and business leadership.
Operations support u2013 provide a key link between the broking team and operations to ensure accurate invoicing and revenue recognition across the team.
Strategic projects u2013 support leadership and management to deliver special projects and analysis relating to team performance.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JK1
#LI-HYBRID
Assistant Business Operations Officer - Strand, London, WC2R 2LS
Posted 8 days ago
Job Viewed
Job Description
We are looking for an enthusiastic Assistant Business Operations Officer to join our PET imaging team at King’s College London (KCL) & Guy’s and St Thomas’ (GSTT) PET Centre.
The PET Centre is part of both King's College London's School of Biomedical Engineering & Imaging Sciences in the Faculty of Life Sciences and Medicine, and Guy's & St Thomas' NHS Foundation Trust.
We run a clinical PET service in parallel with an extensive programme of clinical research. Facilities currently include 2 cyclotrons, radiochemistry labs, 3 PET-CT scanners and a PET-MR scanner.
About The RoleThe Assistant Business Operations Officer is a key member of the PET administrative team responsible for the provision of clerical administrative support in all aspects of the PET Centre's activities including receptionist duties. This will cover both St Thomas’ Hospital and Guy’s Cancer Centre and will include clinical, research and radiochemistry service provision and will be working under the direction of the PET Senior Business Operations Officer.
The post holder will assist with maintaining departmental records in an organised and accessible manner in addition to preparing patients records for filing and scanning. They will also contribute to general clerical activities including processing patient appointment letters, collating scanning lists in addition to calling and communicating PET protocol to patients before the scan appointment.
The position involves a high level of patient contact both face to face and by telephone and requires well developed, verbal, organisational, computing skills and accuracy. The post holder must be able to remain calm and project a welcoming and friendly manner recognising that patients may be nervous and under stress when they are contacted or attend for scan appointments.
This is a full-time post (35 Hours per week), and you will be offered an indefinite contract (full time attendance on site is required)