36 Business Administration jobs in London
Director, Business Administration - Supplier Management
Posted 13 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Business Administration - Supplier Management
OVERVIEW
The Bank of England (The Bank) recognises Vocalink as a Specified Service Provider of critical national infrastructure to multiple Recognised Payment System Operators (e.g. PayUK, LINK).
This means that Vocalink falls under the regulation of The Bank and relevant RPSOs. As part of our regulatory obligations, there are rules around how we should engage with and manage our suppliers and the risks associated with using third-parties.
The Supplier Management function works to ensure we are demonstrably upholding our obligations to our regulators. Our directive is that we will ensure our ability to demonstrate a clear understanding of our supply chain (and associated risks), and will actively govern that supply base within the appropriate management frameworks based on the required level of oversight.
Vocalink therefore operates its own Supplier Management Framework to keep in line with regulatory requirements and industry best practice. The Supplier Management team work to ensure suppliers are managed in line and adhere to the requirements of this framework.
The Supplier Management Team maintains a separate artefact repository consisting of key third party governance documentation and evidence.
ROLE
This role will work across and in collaboration with Internal Vocalink stakeholders with a defined supplier management role, other VL and Mastercard functions such as Risk, Security & Regulatory Compliance and Sourcing along with external suppliers. Responsibilities include:
- Ensuring the Supplier Management Framework is deployed and functioning as designed across in scope areas to mitigate Supplier risk.
- Identifying gaps / areas of shortfall, working with those with supply roles, providing coaching and upskilling as necessary.
- Manage the undertaking regular assessments against the management framework, driving (and tracking) improvement plans in conjunction with respective business owners.
- Manage the development and ongoing delivery of a monthly MI Dashboard providing defined metrics with insightful and actionable information in respect of Supply Chain Management and associated risks
- Lead on establishing and maintaining at a regular cadence an artefact repository so at any point VLL can demonstrate an up to date understanding of their supply chain and management frameworks to customers, supervisory bodies, internal stakeholders or other interested parties as required
- Ensuring regular review and update of supplier management frameworks / approach to ensure VLL meet ongoing / evolving needs (internal & External)
- Establish a more involved/proactive stance within the relationships of our Critical and Key suppliers to ensure the multi-level governance framework is fully embedded and adopted on an ongoing basis.
- Work with key stakeholders and other resources to design solutions for established objectives, define functional requirements, test and implement the solution.
- Risk mitigation and remediation with suppliers as required - identify and deliver outputs including logical recommendations based on analysis undertaken in order to facilitate discussion and drive positive outcomes.
- Ensuring close alignment with L1 Risk Management, Operational Resilience, Mastercard Sourcing and Third-Party Risk Management is maintained.
- Implement and manage growing industry requirements from customers and regulators
- Co-ordinate Supplier Management involvement with regards to contract negotiations and extensions.
- Take lead on Intercompany Relationship Management and Intercompany Agreements
- Manage the delivery against our Operational Resilience and O&TPRM Commitments.
- Manage and improve the risk and control maturity of the function.
- Enable, support and build further upon Mastercard's ESG strategy and priorities through business focus to drive sustainability.
- Annually review and refresh key documentation such as the Supplier Management Framework and Outsourcing & Third Party Risk Management (O&TPRM) Policy
ALL ABOUT YOU
Essential
- Knowledge of Sourcing and Supply Chain principles
- Ability to organize, manage and work effectively to accomplish multiple high priority tasks
- Stakeholder management - experience facilitating communication/mitigations both internally to stakeholders and externally with suppliers
- Experience designing and implementing a programme, and then performing the assurance
- Industry expertise on UK regulatory requirements
- Experience of 3rd parties and associated management frameworks
- Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing
- Strong stakeholder management skills
- Strong analysis, initiative and problem-solving skills
- Teamwork and coaching
- High degree of self-organisation
- Strong analytical skills
Desirable
- Understanding of Vocalink process and systems (e.g. purchasing, recruitment, onboarding, organisational governance)
- Experience in the Payments Industry and some understanding of one or more payments systems e.g. BACS, LINK, FPS, ICS, IPS
- Experience of 3rd parties and associated management frameworks
- Ability to identify inefficient processes and propose enhancements
- Ability to support customer and regulatory-facing requirements
- Business process mapping experience and understands its importance to process excellence
Key Competencies
The typical competencies we look for at VLL include:
- Organisation & Strategic Planning - Shows effective ownership and responsibility to achieve goals and deadlines, even when there is a high degree of change. Ensure a strategic vision allows for the growth of a sustainable programme
- Ability to drive positive and impactful change - integration of the various aspects of this programme will require 'buy-in' from stakeholders
- Communication - the ability to communicate organisational initiatives, issues, and resolution plans within several cross-functional teams.
- Leadership - Displays positive and appropriate interpersonal skills providing a shared vision for team, influencing and motivating them to achieve relevant goals, even when not having direct "line management" responsibility.
- Customer focus - Takes time to fully understand customer needs or requirements and follows through actions to the end result. Constantly checks others needs or requirements and puts themselves out to achieve customer needs
- Attitude & Personal Motivation - Highly motivated and committed to the job and the Company. Positively influences others and consistently generates new ideas for improvement in own area.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Business Operations Specialist
Posted today
Job Viewed
Job Description
Who we are:
ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.
Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate.
What will you do?
- Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights.
- Perform operational analyses and create presentations, with active participation in commercial meetings.
- Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner.
- Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools.
- Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization.
- Calculate manager objectives to generate accurate bonus letters.
- Assess and calculate semester results, followed by review sessions with directors.
What we are looking for?
- Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field.
- 1-2 years of relevance experience (Internship experience included).
- High degree of competency within MS Office, especially within Excel (Data Visualisation).
- Dynamic, rigorous, and proactive with good interpersonal and communication skills.
- Excellent analytical and synthesis skills.
What we offer:
- Competitive basic salary accompanied by an attractive bonus based on your performance.
- Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance.
- Pension scheme with company contributions up to 6%.
- A challenging position in a fast-growing company with a quick career development for its best talents.
Any doubts?
Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Business Operations Manager
Posted today
Job Viewed
Job Description
Job Title: Business Operations Manager
Location: Remote – London-based
Employment Type: Full-time
Salary: £90,000 + performance-driven bonus
About the Role
We are working with a leading client seeking a proactive Business Operations Manager to take ownership of their daily payment operations. This pivotal role will focus on driving effective reconciliation practices, ensuring adherence to internal control standards, overseeing vendor partnerships, and delivering outstanding service across all payment channels. You'll be instrumental in building a robust and scalable operational infrastructure that supports future growth.
What You’ll Be Doing
- Manage the full cycle of payment processing and reconciliation activities (across fiat and crypto assets)
- Design, implement, and uphold comprehensive internal control measures
- Maintain and strengthen relationships with key vendors (including PSPs, custodians, and service providers), ensuring service excellence
- Handle operational inquiries promptly, collaborating with internal teams and external partners to resolve issues
- Oversee and report on key operational metrics and performance indicators
- Mentor and develop team members through broad operational exposure and knowledge sharing
- Champion automation initiatives to streamline workflows and enhance efficiency
- Ensure a transparent and scalable fee model is maintained and continually improved
What You’ll Bring
Experience:
- 7+ years’ experience in payment operations, banking, fintech, or financial services environments
- In-depth understanding of reconciliation processes and internal controls
- Solid background in managing vendor relationships and solving operational challenges
- Proven leadership skills with a track record of cross-team collaboration
Bonus Points For:
- Familiarity with International Financial Systems (IFS)
- Exposure to cryptocurrency and digital asset payments operations
- Experience working in fintech startups or scaling environments
Key Attributes:
- Strong operational ownership with a hands-on leadership style
- Meticulous attention to detail and analytical approach to problem-solving
- Excellent communication skills, both verbal and written
- Compliance-focused with a risk-aware mindset
- Collaborative team leader who excels in building high-performing teams
Business Operations Analyst
Posted today
Job Viewed
Job Description
Job Title: Business Operations Analyst (6-9 months project-based contract)
Reports To : Head of Change Management and Projects
Location: London Hybrid working (office and remote)
About Us:
We are an international specialist recruitment business focusing on SAP and aligned technologies. We operate across multiple geographies aiming to deliver exceptional service to our clients and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes.
Role Purpose:
RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team to ensure that processes, procedures, documentation and working practises are aligned and optimised as part of the adoption of the new system.
The role holder will be responsible for working cross functionally within the wider organisation to ensure that stakeholder input is gathered and engagement is maintained throughout the project.
The role holder will be required to quickly gain an understanding of the RED Global’s current operating model (and regional variations) at a detailed level. This will cover all front office and back-office functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change.
Key Responsibilities:
- To identify improvement opportunities arising from the introduction of the new CRM system and associated tools/integrations for improvements to processes, cross functional working practices, documentation etc which support RED Global’s operations
- To document proposed changes and provide support materials to assist Project Board members to make decisions
- To consult with internal stakeholders (across all markets/sectors and business functions) seeking to understand specific challenges and cross functional needs when developing change proposals
- To provide weekly progress and status updates to the Project Board and escalate issues as needed
- To facilitate stakeholder ‘buy in’ and adoption once operational/business processes/working practice changes are agreed by the Project Board.
- To document and manage required actions to take advantage of agreed changes so that RED Global can optimize efficiencies and quality for all business functions, operating units and ultimately our clients, candidates and workers.
- To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required.
- To work closely with the CRM Solution supplier’s Customer Success team during the ‘to be’ scoping and functionality configuration/development stage of the new system
- To support user testing activities including developing test scenario materials where processes, documentation and cross functional interaction is impacted
- To work closely with RED Global’s System Trainer to provide input to and support the creation of initial end user training materials, user guides, video tutorials etc from an operations/business process perspective
- To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation.
Key Requirements:
Essential
- Proven operations/ business analysis experience in a professional services environment preferably recruitment
- Competency with Flow Charting tools preferably Visio or similar
- Good working knowledge of Microsoft 365 (Teams, Outlook, SharePoint, OneDrive, etc.)
- Ability to understand the practical implications of technical decisions and identify potential benefits and issues in relation to operational activities
- Ability to deploy excellent interpersonal skills effectively when proactively engaging with Stakeholders from different business areas who have competing priorities/needs
- Excellent communication skills.
- Strong organisational skills and ability to manage multiple tasks simultaneously.
- Flexible and proactive approach with a willingness to learn and adapt.
- Problem-solving skills with the ability to propose changes which will accommodate competing and complex needs of different business functions whilst achieving the ‘best’ result for the whole organisation.
Desirable:
- Operational experience as a recruiter, account manager etc.
- Understanding of information security and data privacy best practices.
- Understanding of tools adopted within the recruitment industry which support business development, sales, marketing, search, delivery, compliance, pay/bill and finance
What We Offer:
- A collaborative, supportive working environment.
- Hybrid working
- Competitive rates.
Business Operations Lead,UK Public Sector,OPERATIONS - Public Sector
Posted 14 days ago
Job Viewed
Job Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Business Operations Lead,UK Public Sector,OPERATIONS - Public Sector
Posted 14 days ago
Job Viewed
Job Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Business Operations Lead, UK Public Sector, OPERATIONS - Public Sector

Posted 13 days ago
Job Viewed
Job Description
You will be responsible for Sales Operations, Business Intelligence, and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This is a pivotal role that enables you to have significant business impact through your direct involvement in customer financial modeling, reporting, forecasting, data quality and operations support.
You will assist in the formalization of the financial and business reporting for the Partners vertical within the Worldwide Public Sector. You will be establishing driving sales insights through operational metrics, and reports to support the rapid growth of the AWS public sector business.
You will work in collaboration and coordination with Business Operations Leaders, Sales Directors, account and service teams, corporate finance. You will work with legal and compliance teams to ensure full compliance of government and Amazon policies, as well as evaluation and recommendation of new ways of conducting business that can help accelerate growth.
You should have the ability to think strategically, act effectively, and display strong analytical and critical thinking skills. You should be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.
Key job responsibilities
- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business
- Lead the development and tracking of metrics for new strategic programs. Conduct analysis to identify trends and share finding with business leaders
- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting
- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment
- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
- Work with territory planning, segmentation & quota development
- Assist in the creation and management of sales compensation plans, headcount tracking, and management
- Identify reporting issues, gaps in processes, and
drive timely resolution
- Lead work streams aimed at automation and enhancement for the public sector partner team.
- Help WWPS Operations balance short term tactical goals with long term strategies
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- BS/BA degree or equivalent experience
- Considerable experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization
- Considerable experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting
- Considerable experience using BI tools, CRM software, and Excel
- Existing Security Clearance desirable. Due to the nature of the role, and the need to be able to complete security clearance, this role is open to UK nationals only.
Preferred Qualifications
Experience working within a high-growth, technology company would be beneficial
- Experience using Tableau/Excel
- MBA with concentration in Business or Finance
- Self-motivated, action-oriented, multi-tasking individual with a great sense of urgency and follow-through
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
- Motivated self-starter who is proactive and action-oriented
- Able to operate successfully in a lean, fast-paced organization that can scale quickly
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Business Operations Manager,GREF - Regional Portfolio Management (RPM) u2013 EMEA
Posted 14 days ago
Job Viewed
Job Description
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazonu2019s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazonu2019s business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Business Operations Manager will work on innovative and high-impact business projects, working with our internal business partners, industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Directoru2019s and their teamu2019s by making the business more efficient and drive best practices across our diverse lines of business.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture u2013 providing vision, leadership, and communication u2013 not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultativeu2013 providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
Establish and own the end-to-end business rhythm, incorporating finance, corporate and RE&F global activities.
Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
Develop and publish quarterly business review presentations.
Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
Steward the annual planning process, forums and commitment establishment.
Manage team reporting tools to track progress against regional commitments.
Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
Represent the region with partner groups as required to drive business initiatives, ensure regional perspective is represented, and needs/asks are communicated.
Own and drive deployment of selected regional programs or initiatives, as identified by the Puget Sound Regional Director, working either with delegated authority or via strong influence. Convene and manage remote teams, where needed, in order to drive execution of assigned programs and initiatives.
Serve as the primary point for control and aggregation for vendor performance management tracking, assessment, and feedback
Maintain cross regional peer connections
Manage department T&E and controllable line items within budget.
Basic Qualifications
Bacheloru2019s degree in Business Management, Project Management, Finance or Engineering.
Significant professional experience in program or project management working in real estate, facilities management, or space planning.
Background knowledge of supplier protocol, financial analysis and budget processes, contract administration and proposal process, procurement principles, vendor quality and productivity criteria.
Preferred Qualifications
Experience in the areas of implementation, information, and service provider relationships.
Excellent communication (verbal and written) and interpersonal skills.
Excellent analytics and data management skills.
A proven ability to influence and collaborate across groups and build remote teams.
Be self-motivated and directed and require minimal supervision.
Project management, organizational and entrepreneurial skills.
Proven analytical experience.
Drive to overcome adversity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Business Operations Manager,GREF - Regional Portfolio Management (RPM) u2013 EMEA
Posted 14 days ago
Job Viewed
Job Description
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazonu2019s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazonu2019s business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Business Operations Manager will work on innovative and high-impact business projects, working with our internal business partners, industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Directoru2019s and their teamu2019s by making the business more efficient and drive best practices across our diverse lines of business.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture u2013 providing vision, leadership, and communication u2013 not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultativeu2013 providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
Establish and own the end-to-end business rhythm, incorporating finance, corporate and RE&F global activities.
Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
Develop and publish quarterly business review presentations.
Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
Steward the annual planning process, forums and commitment establishment.
Manage team reporting tools to track progress against regional commitments.
Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
Represent the region with partner groups as required to drive business initiatives, ensure regional perspective is represented, and needs/asks are communicated.
Own and drive deployment of selected regional programs or initiatives, as identified by the Puget Sound Regional Director, working either with delegated authority or via strong influence. Convene and manage remote teams, where needed, in order to drive execution of assigned programs and initiatives.
Serve as the primary point for control and aggregation for vendor performance management tracking, assessment, and feedback
Maintain cross regional peer connections
Manage department T&E and controllable line items within budget.
Basic Qualifications
Bacheloru2019s degree in Business Management, Project Management, Finance or Engineering.
Significant professional experience in program or project management working in real estate, facilities management, or space planning.
Background knowledge of supplier protocol, financial analysis and budget processes, contract administration and proposal process, procurement principles, vendor quality and productivity criteria.
Preferred Qualifications
Experience in the areas of implementation, information, and service provider relationships.
Excellent communication (verbal and written) and interpersonal skills.
Excellent analytics and data management skills.
A proven ability to influence and collaborate across groups and build remote teams.
Be self-motivated and directed and require minimal supervision.
Project management, organizational and entrepreneurial skills.
Proven analytical experience.
Drive to overcome adversity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Real Estate and Facilities, Business Operations Manager, GREF - Regional Portfolio Management (R...

Posted 8 days ago
Job Viewed
Job Description
The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management and facility maintenance and operations for Amazon's corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation and operational excellence with Amazon's business and utilize customer driven feedback to continuously improve and exceed employee expectations.
The Business Operations Manager will work on innovative and high-impact business projects, working with our internal business partners, industry experts and strategic vendors to further foster innovation while delivering renowned solutions across our campus. This position will support the RE&F Regional Director's and their team's by making the business more efficient and drive best practices across our diverse lines of business.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture - providing vision, leadership, and communication - not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative- providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
- Establish and own the end-to-end business rhythm, incorporating finance, corporate and RE&F global activities.
- Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
- Develop and publish quarterly business review presentations.
- Facilitate monthly leadership team meetings to ensure the agenda is enabled via tight and effective sessions.
- Steward the annual planning process, forums and commitment establishment.
- Manage team reporting tools to track progress against regional commitments.
- Lead cross team projects to ensure regional and business alignment on key strategic RE&F initiatives.
- Represent the region with partner groups as required to drive business initiatives, ensure regional perspective is represented, and needs/asks are communicated.
- Own and drive deployment of selected regional programs or initiatives, as identified by the Puget Sound Regional Director, working either with delegated authority or via strong influence. Convene and manage remote teams, where needed, in order to drive execution of assigned programs and initiatives.
- Serve as the primary point for control and aggregation for vendor performance management tracking, assessment, and feedback
- Maintain cross regional peer connections
- Manage department T&E and controllable line items within budget.
Basic Qualifications
- Bachelor's degree in Business Management, Project Management, Finance or Engineering.
- Significant professional experience in program or project management working in real estate, facilities management, or space planning.
- Background knowledge of supplier protocol, financial analysis and budget processes, contract administration and proposal process, procurement principles, vendor quality and productivity criteria.
Preferred Qualifications
- Experience in the areas of implementation, information, and service provider relationships.
- Excellent communication (verbal and written) and interpersonal skills.
- Excellent analytics and data management skills.
- A proven ability to influence and collaborate across groups and build remote teams.
- Be self-motivated and directed and require minimal supervision.
- Project management, organizational and entrepreneurial skills.
- Proven analytical experience.
- Drive to overcome adversity.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.