324 Capgemini jobs in Birmingham

Business Analyst

Salary: competitive depending upon experience + benefits

Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

Who we are:

Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We’re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value!

With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders.

People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects.

Security Clearance is required for this post 

The role: 

The Business Analysis practice is new to Kerv Digital. We are looking for a passionate Business Analyst to join us as we build the foundations of the practise and make it a part of the business as a whole. Since we need a traditional BA, we will put more emphasis on personal and professional skills than on technical skills. Below are an example of some deliverables expected as part of the role:

• Gathering functional and non-functional requirements using relevant methods both online and in person for use within an Agile setting
li>Converting the requirements into users stories and logically incorporate into a backlog
• Influencing, managing, and analysing a variety of stakeholders internally and externally
• Able to juggle multiple priorities and demands.
• Help customers with process re-engineering opportunities, which improve the effectiveness of processes
• Being the subject matter expert/champion of the agreed customer requirements.
• Creating clear and effective documentation across multiple channels
• Using a hands-on approach to ensuring timescales are met
• Must be able to challenge stakeholders to ensure true value is achieved whether this is on customer requirements or the solution
• Be able to understand and learn the capabilities (and limitations) provided by Dynamics 365 CE out of the box.

Competencies & Experience: 

Personal attributes

li>Able to demonstrate strong communicate skills with all stakeholders
• Able to cultivate and maintain relationships with all stakeholders
• Can skilfully influence decisions
• Political Awareness
• An analytical thinker with attention to detail
• Can demonstrate emotional intelligence when navigating difficult challenges
• Self-starter, able to progress without direction (although support will always be there if needed)
• Must be a team player

Professional attributes

• Understands IT Project delivery and it’s lifecycle
< i>Can demonstrate a varied range of requirement elicitation techniques
• Understands the process of requirements engineering
• Able to create, refine and progress a user story backlog
• Proficient process and data modelling skills using industry standard notations
• Understands the concept of change management
• Strong facilitation skills

What we can do for you:

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s:  

Real Flexibility  – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. 

Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – the company was started specifically to find a way for people to take more enjoyment from their work. 

Interesting Work  – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. 

Great Benefits  – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.

Recognition & Growth  – Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

Join us at Kerv Digital, where we don’t just build groundbreaking technology - we build future.

Don’t take our word for it though, check out our impartial Glass Door reviews

More on equality:

At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.

*Please note: By submitting an application you agree to Kerv Digital’s recruitment policy*

Senior Business Analyst £65,000 12 Months FTC Hybrid - Coventry - 1/2 days on site. Key Responsibilities End-to-End Transformation Delivery : Lead or support large-scale transformation programmes, particularly in core banking systems (e.g., T24), ensuring alignment with strategic business goals Requirements Gathering : Define and document functional, non-functional, legal, and operational requirements. Create and manage user stories and backlogs using Agile methodologies (Scrum, SAFe) Stakeholder Management : Collaborate with senior stakeholders across Product, Tech, and Business units. Communicate key changes, facilitate workshops, and manage expectations in complex environments Governance & Controls : Set up project governance structures, manage risks and issues, and ensure quality assurance across deliverables Process Design & Improvement : Drive operational readiness, process re-engineering, and continuous improvement initiatives. Support feasibility studies and business case development. Training & Change Management : Design and execute training plans, support change adoption, and ensure solutions are embedded successfully Skills & Experience Required Proven experience in multi-million-pound transformation projects within financial services. Strong background in core banking platforms (T24 preferred) and private banking operations. Excellent stakeholder engagement and communication skills. Ability to work independently and manage cross-functional teams. Experience with Agile delivery , tooling (e.g., JIRA), and governance frameworks. Strong analytical and problem-solving capabilities, with a focus on delivering business value.

PAM Business Analyst Utilities Predominantly remote: 1 day per month in Warwick 6 months £550 per day In short: We require a Business Analyst with strong experience with Privileged Access Management to assist in improving the controls around our chosen PAM solution, CyberArk. Essential: please only apply if you have real-world, demonstrable experience of PAM. In full: The role supports the enhancement of our Identity and Access Management (IDAM) capability and will be working across IDAM and Privileged Access Management (PAM). The IT Cyber Technical Business Analyst is responsible for: Assessing business needs, converting these into requirements, processes, and producing the documents that will allow the definition, development and implementation of a solution that will meet these needs. They will create and provide input to a range of other project deliverables, and work across the entire development lifecycle Discovery activities to perform a large-scale user access review (UAR) Creating IDAM and PAM control operation processes and standard operating procedures to transition tooling and capability into Business As Usual (BAU) activity Key accountabilities: Collect, understand, and transmit the business requirements following the MoSCoW methodology for the project and translate these into functional specifications and detailed test plans. Analyse the requirements and ensure that the business and operations areas have been considered, challenging the originator as required. Impact assesses any change-proposals to baselined requirements providing recommendations to programme change control governance. Leading discovery activity either for a user access review or privileged account onboarding Provide documented proof of test results for business sign off. Analysing and improving business processes or creating from scratch Communicate, translate, and simplify business processes to ensure buy-in from all stakeholders Work with Operations and engineers to ensure that they understand the processes Conduct business process modelling and generate applicable scenarios Perform basic consulting activities (information gathering, analysis, problem resolution and presentation) in accordance with assignment objectives. Facilitate or Chair meetings with internal and external stakeholders representing the position of the organisation/department/project/service. Facilitate views and opinions of senior staff, peers and representatives from external organisations and produce supporting meeting documentation. Present data in various forms to suit the audience, using graphical and other techniques to large groups to portray the required information, offering supporting narrative as necessary. Identifying and reporting on risks, issues and dependencies Provision of business analysis support to non-business analysis resource undertaking analytical tasks. Perform role of Client Lead on workstreams, typically project managed by Information Technology. Knowledge / experience: Experience working in security on Identity and Access Management programmes (or equivalent) Technical Business Analysis: Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application Business Modelling: In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement. Data Modelling: Experience of establishing and maintaining a data structure using data analysis and data modelling techniques Experience of creating requirements, processes and specifications Excellent written and verbal communication skills to create unambiguous project artifacts. Stakeholder Relationship Management / Consultancy: Experience of using established consulting activities and techniques including facilitating stakeholder groups for eliciting stakeholder requirements. Working knowledge of Agile and Waterfall Methodologies Desirable Knowledge of cybersecurity regulations (NIS Regulations) and frameworks, e.g., ISA/IEC 62443 or NIST Cyber Security Framework. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.

PAM Business Analyst

Utilities

Predominantly remote: 1 day per month in Warwick

6 months+

£550 per day

In short: We require a Business Analyst with strong experience with Privileged Access Management to assist in improving the controls around our chosen PAM solution, CyberArk.

Essential: please only apply if you have real-world, demonstrable experience of PAM.

In full:

The role supports the enhancement of our Identity and Access Management (IDAM) capability and will be working across IDAM and Privileged Access Management (PAM).

The IT Cyber Technical Business Analyst is responsible for:

• Assessing business needs, converting these into requirements, processes, and producing the documents that will allow the definition, development and implementation of a solution that will meet these needs. They will create and provide input to a range of other project deliverables, and work across the entire development lifecycle
• Discovery activities to perform a large-scale user access review (UAR)
• Creating IDAM and PAM control operation processes and standard operating procedures to transition tooling and capability into Business As Usual (BAU) activity

Key accountabilities:

• Collect, understand, and transmit the business requirements following the MoSCoW methodology for the project and translate these into functional specifications and detailed test plans.
• Analyse the requirements and ensure that the business and operations areas have been considered, challenging the originator as required.
• Impact assesses any change-proposals to baselined requirements providing recommendations to programme change control governance.
• Leading discovery activity either for a user access review or privileged account onboarding
• Provide documented proof of test results for business sign off.
• Analysing and improving business processes or creating from scratch
• Communicate, translate, and simplify business processes to ensure buy-in from all stakeholders
• Work with Operations and engineers to ensure that they understand the processes
• Conduct business process modelling and generate applicable scenarios
• Perform basic consulting activities (information gathering, analysis, problem resolution and presentation) in accordance with assignment objectives.
• Facilitate or Chair meetings with internal and external stakeholders representing the position of the organisation/department/project/service. Facilitate views and opinions of senior staff, peers and representatives from external organisations and produce supporting meeting documentation.
• Present data in various forms to suit the audience, using graphical and other techniques to large groups to portray the required information, offering supporting narrative as necessary.
• Identifying and reporting on risks, issues and dependencies
• Provision of business analysis support to non-business analysis resource undertaking analytical tasks.
• Perform role of Client Lead on workstreams, typically project managed by Information Technology.

Knowledge / experience:

• Experience working in security on Identity and Access Management programmes (or equivalent)
• Technical Business Analysis: Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application
• Business Modelling: In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
• Data Modelling: Experience of establishing and maintaining a data structure using data analysis and data modelling techniques
• Experience of creating requirements, processes and specifications
• Excellent written and verbal communication skills to create unambiguous project artifacts.
• Stakeholder Relationship Management / Consultancy: Experience of using established consulting activities and techniques including facilitating stakeholder groups for eliciting stakeholder requirements.
• Working knowledge of Agile and Waterfall Methodologies

Desirable

Knowledge of cybersecurity regulations (NIS Regulations) and frameworks, e.g., ISA/IEC 62443 or NIST Cyber Security Framework.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.

Senior Business Analyst

£65,000

12 Months FTC

Hybrid - Coventry - 1/2 days on site.

Key Responsibilities

• End-to-End Transformation Delivery : Lead or support large-scale transformation programmes, particularly in core banking systems (e.g., T24), ensuring alignment with strategic business goals
• Requirements Gathering : Define and document functional, non-functional, legal, and operational requirements. Create and manage user stories and backlogs using Agile methodologies (Scrum, SAFe)
• Stakeholder Management : Collaborate with senior stakeholders across Product, Tech, and Business units. Communicate key changes, facilitate workshops, and manage expectations in complex environments
• Governance & Controls : Set up project governance structures, manage risks and issues, and ensure quality assurance across deliverables
• Process Design & Improvement : Drive operational readiness, process re-engineering, and continuous improvement initiatives. Support feasibility studies and business case development.
• Training & Change Management : Design and execute training plans, support change adoption, and ensure solutions are embedded successfully

Skills & Experience Required

• Proven experience in multi-million-pound transformation projects within financial services.
• Strong background in core banking platforms (T24 preferred) and private banking operations.
• Excellent stakeholder engagement and communication skills.
• Ability to work independently and manage cross-functional teams.
• Experience with Agile delivery , tooling (e.g., JIRA), and governance frameworks.
• Strong analytical and problem-solving capabilities, with a focus on delivering business value.

Our client is looking for an enthusiastic and detail-oriented Junior Business Analyst to join their team in Wolverhampton, West Midlands, UK . This is an excellent opportunity for a recent graduate or early-career professional looking to build a career in business analysis and systems development. You will work closely with senior analysts and stakeholders to gather requirements, document business processes, and support the implementation of new systems and solutions. The role involves analysing data, identifying areas for improvement, and contributing to the overall success of various projects. The ideal candidate will possess strong analytical skills, a keen eye for detail, and a willingness to learn and develop within a supportive team environment.

Key Responsibilities:

• Assist in gathering business requirements from stakeholders through interviews, workshops, and surveys.
• Document business processes, user stories, and functional specifications.
• Support the analysis of current business operations to identify inefficiencies and recommend improvements.
• Help create and maintain project documentation, including process flows and data models.
• Collaborate with IT teams to ensure that proposed solutions meet business needs.
• Participate in testing activities, including user acceptance testing (UAT).
• Assist in the development of training materials and support user adoption.
• Contribute to feasibility studies and impact analyses.
• Perform data analysis to support decision-making.
• Monitor and report on project progress as directed.
• Communicate effectively with team members and stakeholders.
• Learn and apply business analysis tools and methodologies.

Qualifications:

• A degree in Business, IT, Computer Science, or a related field is preferred.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• A methodical approach to work with a high level of accuracy.
• Eagerness to learn and develop new skills.
• Ability to work collaboratively within a team.
• Basic understanding of business processes and system development lifecycles is a plus.
• Proactive attitude and ability to take initiative.

This role offers a fantastic pathway for career growth within a respected organization. If you are a motivated individual eager to kick-start your career in business analysis, we encourage you to apply.

Our client is seeking a highly skilled and experienced Senior Business Analyst to join their growing team. This hybrid role, requiring a balance of office and remote work, is crucial for bridging the gap between business needs and technical solutions. You will be responsible for eliciting, analyzing, documenting, and validating business requirements for complex projects. Your expertise in process modeling, data analysis, and stakeholder management will be essential for driving successful project outcomes. The ideal candidate will possess a strong understanding of various business domains and have a proven track record of working effectively with cross-functional teams. You will play a key role in defining project scope, identifying risks, and ensuring that delivered solutions meet and exceed business expectations. This position offers the opportunity to work on challenging and impactful projects within a collaborative environment.

Key Responsibilities:

• Lead the elicitation, analysis, and documentation of business requirements for software development and business process improvement projects.
• Facilitate workshops and stakeholder meetings to gather detailed requirements and ensure alignment.
• Develop comprehensive business requirement documents, user stories, use cases, and process flows.
• Analyze existing business processes and identify opportunities for enhancement and optimization.
• Collaborate closely with project managers, developers, testers, and end-users throughout the project lifecycle.
• Translate business needs into functional specifications that guide the development team.
• Perform data analysis to support decision-making and identify trends or anomalies.
• Validate developed solutions against business requirements and ensure user acceptance.
• Contribute to the development of business cases and feasibility studies.
• Provide ongoing support and guidance to business stakeholders and project teams.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a focus on complex projects.
• Proven experience in requirements elicitation techniques, process modeling (BPMN), and data analysis.
• Strong understanding of software development lifecycles (SDLC) and agile methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional communication, interpersonal, and presentation skills.
• Ability to manage stakeholder relationships effectively and influence decisions.
• Experience with requirements management tools (e.g., JIRA, Confluence) is desirable.
• Familiarity with different business domains is a plus.
• Certification such as CBAP (Certified Business Analysis Professional) is advantageous.

This role demands a proactive individual who can thrive in a hybrid work environment, contributing both independently and as part of a cohesive team. Your analytical acumen and ability to translate complex business needs into actionable plans will be highly valued.

ITG are currently seeking a Digital Business Analyst, someone who'll bring their knowledge of Agile and Digital together to help us shape the nature of all of our web and e-commerce based projects.

Our Business Analysts are unique in that rather than handing over to PMs after requirements definition, you will have the opportunity to work across the entire development lifecycle, from requirements gathering and acceptance criteria creation through to development and UAT.

We are open to hiring Product Owners who have experience in business analysis, if you understand how a website works across both the front and back end.

Projects that you will work on are enterprise grade web-based solutions that will see you work alongside developers, QA testers and external client stakeholders.

You need to be pragmatic and interested in new challenges. Previous experience will need to be on Web and digital projects in order to discuss details with the technical teams and be adaptable to the ever-changing tech landscape.

Requirements

• Must be a pragmatic problem solver with an inquisitive nature
• You should be digitally savvy with prior experience in web/mobile applications
• You are a clear & confident communicator who understands the audience in everything that they produce
• You must have experience working with Scrum Masters, Product Owners, Solution Architects, Developers & QA analysts during the product delivery lifecycle
• Must have worked within an Agile environment before & be someone who thrives in a fast paced environment
• You aren’t someone whose afraid to challenge and question to unearth requirements & solutions
• You should be a cool, calm and collective operator under pressure
• You should have a good understanding of API’s & message structures
• You are someone who finds a way to always get the job done and deliver!

Benefits

Work’s a treat

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

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