13 Case Management jobs in the United Kingdom

Case Management Officer

Location: 1 Catford Road, Catford, London, Greater London, SE6 4RU
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.45 per hour 
Job Ref: OR9954
 
Job Responsibilities

• Manage and oversee case management processes, ensuring compliance with company policies and industry regulations.
li>Coordinate with various departments to streamline case handling and improve efficiency.
• Maintain accurate and up-to-date records of all case management activities.
• Provide guidance and support to team members on complex case issues.
• Prepare detailed reports and analysis on case management performance and outcomes.
• Identify areas for improvement and implement strategies to enhance case management services.

Person Specification

• Proven experience in case management or a related field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently as well as collaboratively within a team.
• Detail-oriented with strong analytical and problem-solving skills.
• Proficiency in case management software and Microsoft Office Suite.
• Relevant professional qualifications or certifications are desirable.

 
DISCLAIMER:  By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.   

Case Management Officer

Location: 1 Catford Road, Catford, London, Greater London, SE6 4RU
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.45 per hour 
Job Ref: OR9954
 
Job Responsibilities

• Manage and oversee case management processes, ensuring compliance with company policies and industry regulations.
li>Coordinate with various departments to streamline case handling and improve efficiency.
• Maintain accurate and up-to-date records of all case management activities.
• Provide guidance and support to team members on complex case issues.
• Prepare detailed reports and analysis on case management performance and outcomes.
• Identify areas for improvement and implement strategies to enhance case management services.

Person Specification

• Proven experience in case management or a related field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently as well as collaboratively within a team.
• Detail-oriented with strong analytical and problem-solving skills.
• Proficiency in case management software and Microsoft Office Suite.
• Relevant professional qualifications or certifications are desirable.

 
DISCLAIMER:  By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.   

Case Management Officer

Location: 1 Catford Road, Catford, London, SE6 4RU
Start Date: ASAP
Contract Duration: 1+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.45 per day 
Job Ref: OR9960
 
Responsibilities

• Support vulnerable adults in making informed decisions about their resources, support, and services to sustain or enhance their quality of life and well-being.
li>Collaborate with Lewisham's Integrated Health and Social Care model, working alongside multi-disciplinary teams, including the voluntary sector, to promote independence and personalisation.
• Serve as the primary contact for residents and their unpaid carers, aiding them in maximizing their independence and benefiting from personalisation and community resources.
• Coordinate quality community-based packages and other services for Service Users and their Carers, ensuring they represent Best Value for the borough and the NHS CCG.
• Encourage self-help and mutual aid through initiatives that increase individual and community capacity, social inclusion, and community networks. Support reciprocal support and sustainable caring roles by employing a strength-based approach to casework.

Person Specification

• Proven experience in supporting vulnerable adults and facilitating informed decision-making.
• Strong understanding of integrated health and social care models and experience working with multi-disciplinary teams.
• Excellent communication and interpersonal skills, with the ability to serve as a main point of contact for residents and carers.
• Experience in arranging community-based packages and services, with a focus on achieving Best Value.
• Ability to adopt a strength-based approach to casework, promoting social inclusion and community networking.

 
DISCLAIMER:  By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.   

? Senior Case Management Developer

UK-based (99% hybrid working – work from anywhere in the UK)
Up to £65,000 + excellent benefits
36-month Fixed-Term Contract

Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and technology team supporting one of the UK's most forward-thinking legal ope.

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Case management IT Support Analyst - up to £36,000

I am seeking a case management IT Support Analyst to work on-site across 5 different sites for a well-known client based in the Devizes area.
The right case management IT Support analyst will be a part of the IT team, assisting with te implementation, maintenance & control of elements of the Information Technology within the office at all locations when and where needed as instructed by the departmental manager. Also assisting the IT systems and software developer in updating and recommending changes to the case management systems as directed by management.

Benefits of this role include:

• Salary up to £6000
• Pension scheme
• 25 days holiday
• Shut down days at Christmas
• Bank Holidays
• Birthday off

Key Reponsibilities include:

• Support case management scripting, troubleshoot issues, and identify areas for process improvement.
• Provide first-line technical support to staff, ensuring effective use of IT resources.
• Assist with the setup and configuration of peripheral equipment.
• Support staff training on operating systems, software packages, and applications.
• Maintain positive working relationships with colleagues and supervisors.
• Perform additional duties as assigned by the departmental manager. If these duties significantly alter the nature of the role over time, a formal role review will be conducted.

Essential skills needed include:

• Able to work independently with minimal supervision
• Proficient keyboard skills and solid computer knowledge
• Professional and friendly telephone manner
• Strong verbal and written communication skills
• Capable of using initiative and working effectively within a team
• Skilled at prioritising tasks and managing time efficiently
• Eager to develop and expand technical knowledge
• Remains calm and composed under pressure
• Well-organised with strong time management skills
• Detail-oriented and focus
• Keeping up to date with current IT trends and advancements

Desirable skills include:

• Lexis Nexis Visul files
• SOS Practise Manager / Connect
• Microsoft Windows operating system
• Microsoft Windows operating system
• Microsoft Windows Servers
• Querying Progress or Microsoft SQL Server databases
• Microsoft Active Directory
• Microsoft 365 and Azure online services
• Server virtualisation (hypervisors such as VMware or Hyper-V)
• Smart phone apps (e.g. Apple / Google)
• Anti-Virus / Malware services
• Web Filtering
• LAN?WAN
• VoIP Telephone services
• Business printing services

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Tenure: Contract Salary: 2500 - 6000 per annum + pension, Brithday off, Holiday Location: Devizes, Wiltshire

We are seeking a Band 7 LD Nurse with extensive case management to join our clients team on a 3 month contract. You'll be managing a caseload of clients with learning disabilities, conducting DST assessments, advising on Court of Protection and DoLS, and ensuring high-quality care is provided. This is a hands-on role, and we're looking for someone who can hit the ground running with minimal supervision.

Key Responsibilities:

• Manage caseloads and develop person-centered care plans.
• Lead DST assessments and support Continuing Healthcare funding decisions.
• Advise on DoLS and Court of Protection matters.
• Collaborate with multi-disciplinary teams and manage complex legal cases.
• Provide supervision and mentorship to junior staff.
• Ensure compliance with relevant policies and procedures.

What We're Looking For:

• Registered Nurse with extensive LD case management experience.
• Strong knowledge of DoLS, Court of Protection, and DSTs.
• Ability to work independently and manage complex caseloads.
• Excellent communication and risk management skills.
• Leadership experience, including mentoring junior staff.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

We are seeking a Band 7 LD Nurse with extensive case management to join our clients team on a 3 month contract. You'll be managing a caseload of clients with learning disabilities, conducting DST assessments, advising on Court of Protection and DoLS, and ensuring high-quality care is provided. This is a hands-on role, and we're looking for someone who can hit the ground running with minimal supervision.

Key Responsibilities:

• Manage caseloads and develop person-centered care plans.
• Lead DST assessments and support Continuing Healthcare funding decisions.
• Advise on DoLS and Court of Protection matters.
• Collaborate with multi-disciplinary teams and manage complex legal cases.
• Provide supervision and mentorship to junior staff.
• Ensure compliance with relevant policies and procedures.

What We're Looking For:

• Registered Nurse with extensive LD case management experience.
• Strong knowledge of DoLS, Court of Protection, and DSTs.
• Ability to work independently and manage complex caseloads.
• Excellent communication and risk management skills.
• Leadership experience, including mentoring junior staff.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Description

The ER Case Manager works as part of the ER Centralized Case Management Team. This team is championing a new approach to case management within the UK through a central expert team to ensure fair and consistent policy application, the best possible associate experience and high quality case documentation and recording. As a case manager, you will hear cases directly u2013 acting a decision maker in terms of outcome and next steps. We cover cases that cannot be resolved at site informally, including those raised by associates e.g. grievance, ethics line or executive escalations as well as cases of concern about associates (excluding attendance or performance) such as investigation, disciplinary and where needed appeal.



You will earn the trust of others by forming strong relationships in our network with our customers and professional stakeholders (legal/external counsel), allowing you and your team to partner effectively and to become a trusted advisor in the field allowing you to support and advise your team and customers on complex ER cases, insisting on the highest standards in case management and all matters related to employee well-being.



Key job responsibilities

- Company Culture Steward: You will embody and promote Amazon's Leadership Principles and ensure dignity and respect are central to every employee relations interaction.



- Organisational Development and Planning: You will align ER priorities and actions with key business objectives to drive strategic outcomes



- Organisational Health: You will manage end-to-end employee relations cases, spanning low to high-risk complexity. You will ensure fair, consistent handling of grievances, disciplinaries, and appeals while maintaining compliance with employment law. Also you will analyzes ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plans



- PXT Operations: You will leverage HR systems and data to drive informed decision-making, while ensuring data accuracy through regular audits. You will combine employment law expertise with policy knowledge to identify gaps and recommend improvements. Also you will shares best practices and maintains accurate reporting for business reviews



- Data and reporting: You will strengthen case management reporting through comprehensive data analysis and dashboard development. You will identify trends to create targeted action plans that address key ER priorities. Also you will work with legal, HR, and other stakeholders while utilizing employee feedback to drive continuous improvement



- HR policy and practices: You will maintain legal compliance of HR policies while driving continuous improvement through standardization and best practice sharing. You will partner with PXT to evaluate, track, and implement policy and process enhancements that simplify people practices

Basic Qualifications

- Bachelor's Degree or equivalent post-secondary qualification

- Experience in Complex ER Case Management

- Experience in managing with multiple disciplinary and grievance cases

- Fluent in both spoken and written English (Common European Framework of Reference C2)

Preferred Qualifications

- CIPD qualified

- Good understanding of MS Office tools (Outlook, Excel) and HR information systems.



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

The ER Case Manager works as part of the ER Centralized Case Management Team. This team is championing a new approach to case management within the UK through a central expert team to ensure fair and consistent policy application, the best possible associate experience and high quality case documentation and recording. As a case manager, you will hear cases directly u2013 acting a decision maker in terms of outcome and next steps. We cover cases that cannot be resolved at site informally, including those raised by associates e.g. grievance, ethics line or executive escalations as well as cases of concern about associates (excluding attendance or performance) such as investigation, disciplinary and where needed appeal.



You will earn the trust of others by forming strong relationships in our network with our customers and professional stakeholders (legal/external counsel), allowing you and your team to partner effectively and to become a trusted advisor in the field allowing you to support and advise your team and customers on complex ER cases, insisting on the highest standards in case management and all matters related to employee well-being.



Key job responsibilities

- Company Culture Steward: You will embody and promote Amazon's Leadership Principles and ensure dignity and respect are central to every employee relations interaction.



- Organisational Development and Planning: You will align ER priorities and actions with key business objectives to drive strategic outcomes



- Organisational Health: You will manage end-to-end employee relations cases, spanning low to high-risk complexity. You will ensure fair, consistent handling of grievances, disciplinaries, and appeals while maintaining compliance with employment law. Also you will analyzes ER metrics to identify trends, reports insights to leadership, and implements targeted solutions through strategic action plans



- PXT Operations: You will leverage HR systems and data to drive informed decision-making, while ensuring data accuracy through regular audits. You will combine employment law expertise with policy knowledge to identify gaps and recommend improvements. Also you will shares best practices and maintains accurate reporting for business reviews



- Data and reporting: You will strengthen case management reporting through comprehensive data analysis and dashboard development. You will identify trends to create targeted action plans that address key ER priorities. Also you will work with legal, HR, and other stakeholders while utilizing employee feedback to drive continuous improvement



- HR policy and practices: You will maintain legal compliance of HR policies while driving continuous improvement through standardization and best practice sharing. You will partner with PXT to evaluate, track, and implement policy and process enhancements that simplify people practices

Basic Qualifications

- Bachelor's Degree or equivalent post-secondary qualification

- Experience in Complex ER Case Management

- Experience in managing with multiple disciplinary and grievance cases

- Fluent in both spoken and written English (Common European Framework of Reference C2)

Preferred Qualifications

- CIPD qualified

- Good understanding of MS Office tools (Outlook, Excel) and HR information systems.



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.