Sales Associate
Posted today
Job Viewed
Job Description
Sales Associate
Posted today
Job Viewed
Job Description
Sales Associate
Posted today
Job Viewed
Job Description
Sales Associate
Posted 1 day ago
Job Viewed
Job Description
Job Title: Receptionist
Location : Premier Private GP, Bagshot
Employment Type : Full-Time/Part-Time/Zero Hour Contract
Reports To : Practice Manager
Job Purpose
The Receptionist will be the first point of contact for patients, visitors, and staff, ensuring exceptional customer service and smooth day-to-day operations of the clinic. The role combines traditional receptionist duties with medical administration, maintaining cleanliness, and contributing to continuous improvement through regular reporting and feedback.
Key Responsibilities
Reception Duties
- Greet patients and visitors warmly, ensuring a welcoming and professional environment.
- Manage phone calls, emails, and inquiries promptly and efficiently.
- Schedule appointments, manage cancellations, and coordinate follow-ups using the patient management system (e.g., Meddbase).
- Process payments for consultations, assessments, and treatments.
- Provide basic information about clinic services and assist patients with registration processes.
Sales and Patient Engagement
- Act as a Sales Associate by confidently presenting clinic services, health packages, and membership options to patients.
- Convert general inquiries into private appointments through effective communication and product knowledge.
- Support marketing campaigns by capturing patient leads, following up on interest, and maintaining accurate enquiry records.
- Participate in outreach activities, such as contacting local businesses or attending corporate health events, representing the clinic professionally.
- Achieve conversion and sales targets set by the Practice Manager.
Medical Administration
- Update and maintain patient records in compliance with GDPR and confidentiality protocols.
- Handle prescription requests and ensure they are processed following clinic procedures.
- Prepare and distribute medical documents such as referrals, test results, and follow-up instructions.
- Support clinicians with administrative tasks such as preparing clinic lists and organizing patient files.
Premises Management & Cleaning
- Ensure the reception, waiting area, and consultation rooms are clean, tidy, and presentable.
- Perform light cleaning tasks, including wiping down surfaces, organizing magazines, and replenishing supplies in waiting areas.
- Conduct regular checks of shared spaces (toilets, kitchen, waiting area) and liaise with cleaners for any deep-cleaning requirements.
- Restock consumables such as hand sanitizers, tissues, and toilet paper as needed.
Reporting and Continuous Improvement
- Attend weekly meetings with the Practice Manager to escalate any issues, share observations, and provide feedback for improvement.
- Contribute to a culture of learning by discussing patient feedback, operational challenges, and best practices.
- Prepare and present reports on recurring issues, incidents, or operational concerns during meetings.
- Support the implementation of new policies and procedures based on learning outcomes.
Compliance and Record Keeping
- Adhere to CQC and clinic policies, ensuring compliance with health and safety standards.
- Report any maintenance issues or incidents to the Practice Manager promptly.
- Record and escalate complaints or feedback as per the clinic’s Complaints Handling SOP.
Skills and Qualifications
- Essential :
- Previous experience in a receptionist, medical admin, or customer service role.
- Excellent interpersonal and communication skills.
- Proficiency in using office software and patient management systems (e.g., Meddbase or similar).
- Strong organizational skills with attention to detail.
- Desirable :
- Experience in a healthcare setting.
- Knowledge of GDPR and confidentiality standards.
- Basic understanding of cleaning and hygiene practices.
Personal Attributes
- Professional demeanor and appearance.
- Ability to multitask and work under pressure in a busy environment.
- Friendly, empathetic, and patient-focused attitude.
- Proactive and willing to adapt to the needs of the clinic.
- A team player with a solution-focused mindset.
Working Hours and Salary
- Flexible working hours, including weekends as required.
- Competitive salary based on experience.
Sales Associate
Posted 5 days ago
Job Viewed
Job Description
About Us: 12 Hours
Location: Windsor
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
Sales Associate
Posted 5 days ago
Job Viewed
Job Description
About Us: 6 Hours
Location: Basingstoke
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Sales Associate
Posted 5 days ago
Job Viewed
Job Description
About Us: 12 Hours
Location: Oxford Westgate
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
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Sales Associate
Posted 5 days ago
Job Viewed
Job Description
About Us: 6 Hours
Location: Reading
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
Sales Associate
Posted today
Job Viewed
Job Description
About Us: 12 Hours
Location: Oxford Westgate
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
Sales Associate
Posted today
Job Viewed
Job Description
Job Title: Receptionist
Location : Premier Private GP, Bagshot
Employment Type : Full-Time/Part-Time/Zero Hour Contract
Reports To : Practice Manager
Job Purpose
The Receptionist will be the first point of contact for patients, visitors, and staff, ensuring exceptional customer service and smooth day-to-day operations of the clinic. The role combines traditional receptionist duties with medical administration, maintaining cleanliness, and contributing to continuous improvement through regular reporting and feedback.
Key Responsibilities
Reception Duties
- Greet patients and visitors warmly, ensuring a welcoming and professional environment.
- Manage phone calls, emails, and inquiries promptly and efficiently.
- Schedule appointments, manage cancellations, and coordinate follow-ups using the patient management system (e.g., Meddbase).
- Process payments for consultations, assessments, and treatments.
- Provide basic information about clinic services and assist patients with registration processes.
Sales and Patient Engagement
- Act as a Sales Associate by confidently presenting clinic services, health packages, and membership options to patients.
- Convert general inquiries into private appointments through effective communication and product knowledge.
- Support marketing campaigns by capturing patient leads, following up on interest, and maintaining accurate enquiry records.
- Participate in outreach activities, such as contacting local businesses or attending corporate health events, representing the clinic professionally.
- Achieve conversion and sales targets set by the Practice Manager.
Medical Administration
- Update and maintain patient records in compliance with GDPR and confidentiality protocols.
- Handle prescription requests and ensure they are processed following clinic procedures.
- Prepare and distribute medical documents such as referrals, test results, and follow-up instructions.
- Support clinicians with administrative tasks such as preparing clinic lists and organizing patient files.
Premises Management & Cleaning
- Ensure the reception, waiting area, and consultation rooms are clean, tidy, and presentable.
- Perform light cleaning tasks, including wiping down surfaces, organizing magazines, and replenishing supplies in waiting areas.
- Conduct regular checks of shared spaces (toilets, kitchen, waiting area) and liaise with cleaners for any deep-cleaning requirements.
- Restock consumables such as hand sanitizers, tissues, and toilet paper as needed.
Reporting and Continuous Improvement
- Attend weekly meetings with the Practice Manager to escalate any issues, share observations, and provide feedback for improvement.
- Contribute to a culture of learning by discussing patient feedback, operational challenges, and best practices.
- Prepare and present reports on recurring issues, incidents, or operational concerns during meetings.
- Support the implementation of new policies and procedures based on learning outcomes.
Compliance and Record Keeping
- Adhere to CQC and clinic policies, ensuring compliance with health and safety standards.
- Report any maintenance issues or incidents to the Practice Manager promptly.
- Record and escalate complaints or feedback as per the clinic’s Complaints Handling SOP.
Skills and Qualifications
- Essential :
- Previous experience in a receptionist, medical admin, or customer service role.
- Excellent interpersonal and communication skills.
- Proficiency in using office software and patient management systems (e.g., Meddbase or similar).
- Strong organizational skills with attention to detail.
- Desirable :
- Experience in a healthcare setting.
- Knowledge of GDPR and confidentiality standards.
- Basic understanding of cleaning and hygiene practices.
Personal Attributes
- Professional demeanor and appearance.
- Ability to multitask and work under pressure in a busy environment.
- Friendly, empathetic, and patient-focused attitude.
- Proactive and willing to adapt to the needs of the clinic.
- A team player with a solution-focused mindset.
Working Hours and Salary
- Flexible working hours, including weekends as required.
- Competitive salary based on experience.