17 Claims Adjuster jobs in London
Senior Claims Adjuster
EC3A 8EP London, London
£50000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a reputable and established insurance provider in the heart of the city, is looking for an experienced Senior Claims Adjuster to join their esteemed team. This hybrid role offers the perfect balance between in-office collaboration and remote flexibility, allowing you to contribute effectively while maintaining a healthy work-life balance. You will be responsible for managing complex insurance claims from initiation to settlement, ensuring accuracy, fairness, and adherence to policy terms and regulatory requirements. This position demands a keen eye for detail, exceptional analytical skills, and a strong understanding of insurance law and claims procedures. You will play a crucial role in upholding the company's commitment to excellent customer service and efficient claims handling. Your responsibilities will include:
- Investigating, evaluating, and settling a diverse portfolio of complex insurance claims, including property, casualty, and liability.
- Conducting thorough fact-finding, assessing policy coverage, and determining liability.
- Negotiating settlements with claimants, legal representatives, and third parties.
- Liaising with policyholders, witnesses, and experts to gather necessary information.
- Ensuring all claims are handled in compliance with company policies and relevant legislation.
- Preparing detailed reports and documentation for management and regulatory bodies.
- Mentoring and guiding junior adjusters, providing technical expertise and support.
- Identifying potential fraud indicators and escalating suspicious claims for further investigation.
- Contributing to the continuous improvement of claims handling processes and procedures.
- Maintaining strong working relationships with internal departments and external stakeholders.
- Minimum of 5 years of experience in claims adjusting, with a significant portion handling complex claims.
- In-depth knowledge of insurance policies, claims investigation techniques, and legal/regulatory frameworks.
- Excellent negotiation, analytical, and problem-solving skills.
- Strong written and verbal communication abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Relevant professional qualifications (e.g., ACII, CIP) are highly desirable.
- Ability to work effectively both independently and as part of a hybrid team.
- Demonstrated leadership potential and ability to mentor others.
- Client-focused approach with a commitment to delivering high-quality service.
- Adaptability to evolving industry standards and technologies.
This advertiser has chosen not to accept applicants from your region.
0
Senior Claims Adjuster
SW1A 0AA London, London
£55000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a leading financial services institution based in London, England, UK , is seeking an experienced Senior Claims Adjuster to join their dynamic team. This pivotal role involves managing complex insurance claims from initiation to resolution, ensuring compliance with regulatory standards and company policies. The successful candidate will be responsible for thorough investigations, accurate assessments of liability and damages, and negotiating fair settlements with policyholders and third parties.
Key responsibilities include:
Key responsibilities include:
- Handling a portfolio of high-value and intricate claims across various insurance lines (e.g., property, casualty, motor).
- Conducting detailed policy reviews to determine coverage and application.
- Gathering and analyzing evidence, including accident reports, medical records, witness statements, and repair estimates.
- Liaising with legal counsel, loss adjusters, and other external experts as required.
- Maintaining comprehensive and accurate claim file documentation.
- Providing exceptional customer service to policyholders during potentially stressful situations.
- Identifying and flagging potential fraudulent claims for further investigation.
- Contributing to the continuous improvement of claims handling processes and best practices.
- Mentoring and supporting junior members of the claims team.
- Staying abreast of industry trends, legislative changes, and best practices in claims management.
This advertiser has chosen not to accept applicants from your region.
1
Senior Claims Adjuster
SW1A 0AA London, London
£45000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading insurance provider in the UK, is seeking a highly experienced and detail-oriented Senior Claims Adjuster to join their dynamic team in **London, England, UK**. This role offers a hybrid working model, blending office-based collaboration with remote flexibility. The ideal candidate will be responsible for managing complex insurance claims from initial report through to settlement, ensuring accurate assessment, fair negotiation, and efficient resolution. You will play a crucial role in maintaining client satisfaction and upholding the company's reputation for integrity and professionalism.
Key Responsibilities:
Key Responsibilities:
- Investigate, evaluate, and negotiate settlement of complex and high-value claims across various insurance lines (e.g., property, casualty, motor).
- Conduct thorough fact-finding, including site visits, interviews with claimants, witnesses, and relevant parties.
- Analyze policy coverage, determine liability, and assess damages based on evidence and policy terms.
- Prepare detailed reports, claim file documentation, and settlement agreements.
- Communicate effectively with policyholders, legal representatives, third-party adjusters, and internal stakeholders.
- Ensure compliance with all relevant regulations, company policies, and industry best practices.
- Mentor and provide guidance to junior claims adjusters, fostering a culture of continuous learning and improvement.
- Identify potential fraud indicators and escalate to the SIU team as necessary.
- Contribute to the development and refinement of claims handling procedures and best practices.
- Proven experience as a Claims Adjuster, with a significant portion of this in a senior capacity.
- In-depth knowledge of insurance principles, policy wordings, and claims legislation.
- Strong analytical, problem-solving, and negotiation skills.
- Excellent written and verbal communication abilities, with the capacity to explain complex issues clearly.
- Proficiency in claims management software and standard office applications.
- Relevant professional qualifications or certifications (e.g., ACII, Dip CII) are highly desirable.
- Ability to work independently and as part of a team, managing a demanding caseload effectively.
- A proactive approach to risk assessment and loss prevention advice.
- Demonstrable ability to handle sensitive information with discretion and maintain confidentiality.
- Commitment to providing exceptional customer service throughout the claims process.
This advertiser has chosen not to accept applicants from your region.
2
Lead Claims Adjuster - Cyber Insurance
EC2N 2HB London, London
£60000 Annually
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client is seeking an experienced and highly skilled Lead Claims Adjuster specializing in Cyber Insurance. This is a fully remote position, allowing you to operate from any location within the UK. You will be at the forefront of managing complex cyber insurance claims, providing expert guidance, and ensuring timely and fair resolution.
As the Lead Claims Adjuster, you will be responsible for the end-to-end management of high-value and intricate cyber insurance claims. This includes conducting thorough investigations, assessing coverage under policy terms, and making sound coverage decisions. You will liaise directly with policyholders, brokers, legal counsel, and external forensic investigators to gather necessary information and facilitate the claims process. A critical part of your role will involve analyzing the scope of cyber incidents, such as data breaches, ransomware attacks, business interruption due to cyber events, and third-party liability.
You will also play a key role in developing and mentoring a team of claims adjusters, providing technical expertise and guidance. This includes reviewing their work, offering training, and ensuring adherence to company policies and industry best practices. The ability to interpret complex policy wordings, legal requirements, and regulatory frameworks related to cyber incidents is paramount. You will be expected to prepare detailed reports for senior management, outlining claim status, reserves, and potential litigation risks.
The ideal candidate will possess a deep understanding of the cyber insurance market, including emerging threats and risk management strategies. Exceptional analytical, negotiation, and decision-making skills are essential. Strong communication, both written and verbal, is required to effectively convey complex information to diverse audiences. Relevant professional qualifications in insurance (e.g., CII) or a related field are preferred. This role offers a unique opportunity to shape the claims handling process for cutting-edge insurance products within the **London, England, UK** market, remotely.
As the Lead Claims Adjuster, you will be responsible for the end-to-end management of high-value and intricate cyber insurance claims. This includes conducting thorough investigations, assessing coverage under policy terms, and making sound coverage decisions. You will liaise directly with policyholders, brokers, legal counsel, and external forensic investigators to gather necessary information and facilitate the claims process. A critical part of your role will involve analyzing the scope of cyber incidents, such as data breaches, ransomware attacks, business interruption due to cyber events, and third-party liability.
You will also play a key role in developing and mentoring a team of claims adjusters, providing technical expertise and guidance. This includes reviewing their work, offering training, and ensuring adherence to company policies and industry best practices. The ability to interpret complex policy wordings, legal requirements, and regulatory frameworks related to cyber incidents is paramount. You will be expected to prepare detailed reports for senior management, outlining claim status, reserves, and potential litigation risks.
The ideal candidate will possess a deep understanding of the cyber insurance market, including emerging threats and risk management strategies. Exceptional analytical, negotiation, and decision-making skills are essential. Strong communication, both written and verbal, is required to effectively convey complex information to diverse audiences. Relevant professional qualifications in insurance (e.g., CII) or a related field are preferred. This role offers a unique opportunity to shape the claims handling process for cutting-edge insurance products within the **London, England, UK** market, remotely.
This advertiser has chosen not to accept applicants from your region.
3
Senior Claims Adjuster (Complex Claims)
SW1A 0AA London, London
£48000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a prominent insurance provider, is seeking a highly skilled Senior Claims Adjuster to manage complex claims within their team. This role offers a hybrid work arrangement, combining office-based work with the flexibility of remote work in London, England, UK . You will be responsible for investigating, evaluating, and negotiating complex insurance claims, ensuring fair and timely resolution while adhering to company policies and regulatory requirements. The ideal candidate will possess a comprehensive understanding of insurance principles, claims handling procedures, and relevant legal frameworks. You will deal with claims involving significant financial exposure, requiring in-depth analysis, thorough investigation, and effective negotiation skills. Responsibilities include liaising with policyholders, legal representatives, and other third parties, assessing policy coverage, determining liability, and authorizing payments. This position demands exceptional analytical and problem-solving abilities, meticulous attention to detail, and strong communication and interpersonal skills. You will play a key role in managing caseloads, mentoring junior adjusters, and contributing to the continuous improvement of claims handling processes. The successful candidate will be a highly organized, resilient, and ethical professional, committed to delivering excellent customer service while protecting the company's interests. Professional qualifications such as ACII or equivalent are highly regarded. This is an excellent opportunity for an experienced claims professional to advance their career in a challenging and rewarding environment.
Key Responsibilities:
Key Responsibilities:
- Investigate and evaluate complex insurance claims, determining coverage and liability.
- Negotiate settlements with policyholders, legal representatives, and other relevant parties.
- Conduct thorough reviews of policy documents and supporting evidence.
- Manage a caseload of complex claims efficiently and effectively.
- Communicate clearly and professionally with all stakeholders throughout the claims process.
- Authorize claim payments within defined authority limits.
- Identify potential subrogation or recovery opportunities.
- Maintain accurate and comprehensive claim file documentation.
- Ensure compliance with all relevant regulations and company policies.
- Provide guidance and support to junior claims adjusters.
- Bachelor's degree in Business, Law, Finance, or a related field.
- Significant experience as a Claims Adjuster, with a focus on complex claims.
- In-depth knowledge of insurance principles, claims handling procedures, and legal aspects of claims.
- Proven negotiation and conflict resolution skills.
- Excellent analytical, critical thinking, and problem-solving abilities.
- Strong written and verbal communication skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Professional insurance certifications (e.g., ACII) are advantageous.
- Ability to work effectively in a hybrid team environment.
This advertiser has chosen not to accept applicants from your region.
4
Remote Senior Claims Adjuster
EC2N 1AP London, London
£40000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading global insurance provider, is actively recruiting for a highly skilled and experienced Senior Claims Adjuster to join their expanding remote team. This position offers the flexibility of working from home, serving clients across the UK. As a Senior Claims Adjuster, you will be responsible for managing a complex portfolio of claims, conducting thorough investigations, assessing liability, negotiating settlements, and ensuring fair and timely resolution. You will leverage your expertise in insurance policies and claims handling procedures to provide accurate assessments and expert guidance to policyholders and internal stakeholders. This role requires a deep understanding of various insurance lines, including but not limited to property, casualty, and liability. The successful candidate will demonstrate exceptional analytical and problem-solving skills, with a keen eye for detail and the ability to interpret policy wordings meticulously. You will be adept at communicating effectively with diverse parties, including claimants, legal counsel, and internal departments, both verbally and in writing. A significant part of this role involves remote collaboration, utilizing various digital tools and platforms to manage claims efficiently. Therefore, strong self-discipline, excellent time management, and a proactive approach to workload management are crucial. You will mentor junior adjusters, sharing your knowledge and contributing to the overall development of the claims team. Continuous learning and staying abreast of regulatory changes and industry best practices are expected. This is a fantastic opportunity for a seasoned insurance professional looking for a remote-first role within a supportive and forward-thinking organization. The role is based in London, England, UK , but conducted entirely from your home office.
Key Responsibilities:
Key Responsibilities:
- Manage a caseload of complex and high-value insurance claims from initiation to closure.
- Conduct thorough investigations, gather evidence, and interview relevant parties.
- Analyze policy coverage, assess liability, and determine claim validity.
- Negotiate settlements with claimants and/or their representatives in a fair and efficient manner.
- Prepare detailed reports and maintain accurate claim records in the system.
- Communicate effectively with policyholders, providing clear explanations and updates.
- Collaborate with internal legal counsel, underwriters, and other departments.
- Mentor and provide guidance to junior claims adjusters.
- Ensure compliance with all relevant regulations and company policies.
- Stay updated on industry trends, legislation, and best practices in claims management.
- Proven experience as a Claims Adjuster, with a significant portion involving complex claims.
- In-depth knowledge of insurance policies, claims handling procedures, and relevant legislation.
- Strong analytical, investigative, and negotiation skills.
- Excellent written and verbal communication abilities.
- Proficiency in claims management software and digital collaboration tools.
- Demonstrated ability to work independently and manage a remote workload effectively.
- Professional qualifications such as ACII or equivalent are highly desirable.
- A proactive and detail-oriented approach to claims resolution.
This advertiser has chosen not to accept applicants from your region.
5
Senior Claims Adjuster (Remote)
EC2V 7HN London, London
£55000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a prominent insurance provider, is seeking an experienced Senior Claims Adjuster to join their fully remote claims department. This critical role involves managing complex insurance claims from initiation to settlement, ensuring fair and efficient resolution for policyholders. You will be responsible for investigating claims, assessing liability, negotiating settlements, and providing exceptional customer service throughout the claims process. This position is ideal for a seasoned professional with a strong understanding of insurance policies and a proven ability to handle challenging cases in a flexible, remote setting.
Responsibilities:
Location: Fully remote, UK-based.
Responsibilities:
- Investigate, evaluate, and negotiate complex insurance claims across various lines of business (e.g., property, casualty, liability).
- Interpret insurance policies to determine coverage and liability.
- Conduct thorough claim investigations, including gathering evidence, interviewing witnesses, and reviewing documentation.
- Assess damages and determine the appropriate settlement amount in accordance with policy terms and company guidelines.
- Manage a caseload of claims efficiently, ensuring timely progress and resolution.
- Communicate effectively and empathetically with policyholders, claimants, and legal counsel.
- Identify potential fraud and escalate suspicious claims for further investigation.
- Maintain accurate and detailed claim files, documenting all activities and decisions.
- Stay current with insurance laws, regulations, and industry best practices.
- Provide guidance and mentorship to junior claims adjusters.
- Collaborate with internal departments and external service providers (e.g., loss adjusters, repair services).
- Bachelor's degree in Business, Finance, Law, or a related field.
- Minimum of 5+ years of experience as a Claims Adjuster, with a strong track record in handling complex claims.
- In-depth knowledge of insurance policies, claims handling procedures, and relevant legislation.
- Excellent analytical, negotiation, and problem-solving skills.
- Strong investigative abilities and attention to detail.
- Exceptional written and verbal communication skills, with the ability to explain complex information clearly.
- Proficiency in claims management software and standard office applications.
- Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
- Relevant professional certifications (e.g., ACII, CII) are highly desirable.
- A proactive and customer-focused approach.
Location: Fully remote, UK-based.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Claims Adjuster (Remote)
EC2N 1AA London, London
£45000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a leading insurance provider, is seeking a dedicated and experienced Senior Claims Adjuster to manage complex and high-value claims. This is a fully remote position, offering flexibility and the opportunity to work from anywhere within the UK. You will play a pivotal role in investigating, evaluating, and negotiating claims, ensuring fair and timely settlements while upholding the company's commitment to customer satisfaction and regulatory compliance. This role requires a meticulous approach, strong analytical skills, and a deep understanding of insurance policies and claims procedures.
As a Senior Claims Adjuster, you will handle a diverse caseload, including property, liability, and bodily injury claims. Your responsibilities will include conducting thorough investigations, gathering evidence, interviewing relevant parties, and obtaining expert reports where necessary. You will assess coverage, determine liability, and calculate claim values, providing clear and concise justifications for your decisions. Effective communication is paramount, as you will liaise with policyholders, legal representatives, and internal departments. The ability to manage your workload independently, maintain accurate records using our claims management system, and adhere to strict service level agreements is essential for success in this remote role.
We are looking for an individual with a proven track record in claims handling, demonstrating an ability to resolve disputes amicably and efficiently. A strong understanding of legal and regulatory frameworks within the insurance industry is crucial. You will also be expected to contribute to team knowledge sharing, mentor junior adjusters, and identify potential areas for process improvement. This role is ideal for a proactive professional who thrives in a remote work environment and is committed to delivering exceptional service.
Key Responsibilities:
As a Senior Claims Adjuster, you will handle a diverse caseload, including property, liability, and bodily injury claims. Your responsibilities will include conducting thorough investigations, gathering evidence, interviewing relevant parties, and obtaining expert reports where necessary. You will assess coverage, determine liability, and calculate claim values, providing clear and concise justifications for your decisions. Effective communication is paramount, as you will liaise with policyholders, legal representatives, and internal departments. The ability to manage your workload independently, maintain accurate records using our claims management system, and adhere to strict service level agreements is essential for success in this remote role.
We are looking for an individual with a proven track record in claims handling, demonstrating an ability to resolve disputes amicably and efficiently. A strong understanding of legal and regulatory frameworks within the insurance industry is crucial. You will also be expected to contribute to team knowledge sharing, mentor junior adjusters, and identify potential areas for process improvement. This role is ideal for a proactive professional who thrives in a remote work environment and is committed to delivering exceptional service.
Key Responsibilities:
- Investigate, evaluate, and manage complex insurance claims from inception to settlement.
- Interpret policy wordings and assess coverage in line with policy terms.
- Conduct detailed analysis of claim circumstances and determine liability.
- Negotiate settlements with policyholders and their representatives.
- Obtain and review reports from loss adjusters, medical professionals, and legal experts.
- Ensure all claims are handled in accordance with company procedures and regulatory requirements.
- Maintain accurate and up-to-date records within the claims management system.
- Provide excellent customer service throughout the claims process.
- Mentor and support junior members of the claims team.
- Identify and report on claims trends and potential fraud indicators.
- Proven experience in insurance claims handling, with a focus on complex claims.
- Strong understanding of insurance law, regulations, and industry best practices.
- Excellent analytical, negotiation, and problem-solving skills.
- Proficiency in using claims management software and standard office applications.
- Exceptional communication and interpersonal skills, both written and verbal.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- Relevant professional qualifications (e.g., CII) are highly desirable.
- Experience in specific lines of business (e.g., Property, Casualty, Motor) is an advantage.
This advertiser has chosen not to accept applicants from your region.
7
Senior Claims Adjuster (Hybrid)
SW1A 0AA London, London
£45000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading name in the insurance sector, is seeking a seasoned Senior Claims Adjuster to join their esteemed team based in London, England, UK . This hybrid role offers a blend of in-office collaboration and remote flexibility, providing the best of both worlds. You will be responsible for managing a portfolio of complex and high-value insurance claims, ensuring fair and efficient settlement while upholding the company's reputation for integrity and customer service. This role demands a keen eye for detail, strong analytical and investigative skills, and the ability to navigate intricate policy wordings and legal frameworks. You will conduct thorough investigations, assess damages, negotiate settlements, and authorize payments, all while maintaining accurate and comprehensive claim files. The successful candidate will act as a subject matter expert, providing guidance and support to junior adjusters and contributing to the continuous improvement of claims handling processes. Building and maintaining strong relationships with policyholders, legal representatives, and other stakeholders will be crucial. A proactive approach to risk assessment and fraud detection is highly valued. We are looking for an individual with a proven track record in claims management, excellent communication and interpersonal skills, and the ability to remain calm and effective under pressure. The ideal candidate will be adept at problem-solving, possess strong decision-making capabilities, and be committed to delivering exceptional outcomes for both the client and the company.
Key Responsibilities:
Key Responsibilities:
- Investigate, evaluate, and negotiate complex insurance claims.
- Interpret policy provisions and determine coverage.
- Assess damages and authorize claim settlements within authority limits.
- Maintain detailed and accurate claim records.
- Liaise with policyholders, legal counsel, and other relevant parties.
- Provide guidance and mentorship to junior claims staff.
- Identify and report potential fraudulent claims.
- Contribute to the development and implementation of claims best practices.
- Manage caseload efficiently to meet performance targets.
- Proven experience as a Claims Adjuster, with a significant portion at a senior level.
- In-depth knowledge of insurance policies and claims procedures.
- Excellent negotiation and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively both independently and as part of a hybrid team.
- Relevant professional qualifications (e.g., ACII) are highly desirable.
- Proficiency in claims management software.
This advertiser has chosen not to accept applicants from your region.
8
Senior Claims Adjuster - Complex Commercial
EC2N 1AA London, London
£50000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prestigious international insurance provider, is seeking a highly experienced Senior Claims Adjuster specializing in complex commercial claims to join their esteemed team in London. This role offers a hybrid working model, blending crucial in-office collaboration with remote flexibility. You will be responsible for investigating, evaluating, and negotiating complex commercial insurance claims across various industries, ensuring fair and efficient resolution while adhering to policy terms and regulatory requirements. This position demands exceptional analytical skills, a deep understanding of commercial insurance law, and strong negotiation abilities. You will manage a portfolio of high-value and intricate claims, providing expert advice and guidance to policyholders and internal stakeholders. The ability to conduct thorough investigations, assess liability, and determine coverage is paramount.
Responsibilities:
Responsibilities:
- Investigate and evaluate complex commercial insurance claims, including property, liability, and business interruption.
- Determine coverage under policy terms and conditions, providing clear explanations to policyholders.
- Conduct detailed assessments of damages, liability, and causation.
- Negotiate settlements with policyholders, legal representatives, and third parties.
- Manage a caseload of complex claims, ensuring timely and efficient resolution.
- Liaise with legal counsel, loss adjusters, engineers, and other experts as needed.
- Prepare comprehensive claim reports, documenting findings, analyses, and recommendations.
- Ensure compliance with all relevant insurance regulations and company policies.
- Provide expert advice and guidance to internal teams and policyholders on claim-related matters.
- Identify potential fraud indicators and escalate cases for further investigation.
- Contribute to the development and improvement of claims handling processes and best practices.
- Maintain up-to-date knowledge of insurance legislation, market trends, and claims management techniques.
- Represent the company in mediations or arbitration proceedings when required.
- Proven experience as a Claims Adjuster, with a significant focus on complex commercial claims.
- Professional qualifications such as ACII (Associate of the Chartered Insurance Institute) or equivalent is highly desirable.
- In-depth knowledge of commercial insurance products, policies, and relevant legal frameworks.
- Exceptional analytical, critical thinking, and problem-solving skills.
- Strong negotiation, communication, and interpersonal skills.
- Ability to manage multiple priorities and work effectively under pressure.
- Experience with claims management software and standard office applications.
- Demonstrated ability to work independently and as part of a hybrid team.
- Willingness to travel occasionally for site visits or meetings.
- A proactive and detail-oriented approach to claims handling.
This advertiser has chosen not to accept applicants from your region.
9