17 Claims Adjuster jobs in London
Senior Claims Adjuster
Posted 1 day ago
Job Viewed
Job Description
- Investigating, evaluating, and settling a diverse portfolio of complex insurance claims, including property, casualty, and liability.
- Conducting thorough fact-finding, assessing policy coverage, and determining liability.
- Negotiating settlements with claimants, legal representatives, and third parties.
- Liaising with policyholders, witnesses, and experts to gather necessary information.
- Ensuring all claims are handled in compliance with company policies and relevant legislation.
- Preparing detailed reports and documentation for management and regulatory bodies.
- Mentoring and guiding junior adjusters, providing technical expertise and support.
- Identifying potential fraud indicators and escalating suspicious claims for further investigation.
- Contributing to the continuous improvement of claims handling processes and procedures.
- Maintaining strong working relationships with internal departments and external stakeholders.
- Minimum of 5 years of experience in claims adjusting, with a significant portion handling complex claims.
- In-depth knowledge of insurance policies, claims investigation techniques, and legal/regulatory frameworks.
- Excellent negotiation, analytical, and problem-solving skills.
- Strong written and verbal communication abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Relevant professional qualifications (e.g., ACII, CIP) are highly desirable.
- Ability to work effectively both independently and as part of a hybrid team.
- Demonstrated leadership potential and ability to mentor others.
- Client-focused approach with a commitment to delivering high-quality service.
- Adaptability to evolving industry standards and technologies.
Senior Claims Adjuster
Posted 9 days ago
Job Viewed
Job Description
Key responsibilities include:
- Handling a portfolio of high-value and intricate claims across various insurance lines (e.g., property, casualty, motor).
- Conducting detailed policy reviews to determine coverage and application.
- Gathering and analyzing evidence, including accident reports, medical records, witness statements, and repair estimates.
- Liaising with legal counsel, loss adjusters, and other external experts as required.
- Maintaining comprehensive and accurate claim file documentation.
- Providing exceptional customer service to policyholders during potentially stressful situations.
- Identifying and flagging potential fraudulent claims for further investigation.
- Contributing to the continuous improvement of claims handling processes and best practices.
- Mentoring and supporting junior members of the claims team.
- Staying abreast of industry trends, legislative changes, and best practices in claims management.
Senior Claims Adjuster
Posted 19 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate, evaluate, and negotiate settlement of complex and high-value claims across various insurance lines (e.g., property, casualty, motor).
- Conduct thorough fact-finding, including site visits, interviews with claimants, witnesses, and relevant parties.
- Analyze policy coverage, determine liability, and assess damages based on evidence and policy terms.
- Prepare detailed reports, claim file documentation, and settlement agreements.
- Communicate effectively with policyholders, legal representatives, third-party adjusters, and internal stakeholders.
- Ensure compliance with all relevant regulations, company policies, and industry best practices.
- Mentor and provide guidance to junior claims adjusters, fostering a culture of continuous learning and improvement.
- Identify potential fraud indicators and escalate to the SIU team as necessary.
- Contribute to the development and refinement of claims handling procedures and best practices.
- Proven experience as a Claims Adjuster, with a significant portion of this in a senior capacity.
- In-depth knowledge of insurance principles, policy wordings, and claims legislation.
- Strong analytical, problem-solving, and negotiation skills.
- Excellent written and verbal communication abilities, with the capacity to explain complex issues clearly.
- Proficiency in claims management software and standard office applications.
- Relevant professional qualifications or certifications (e.g., ACII, Dip CII) are highly desirable.
- Ability to work independently and as part of a team, managing a demanding caseload effectively.
- A proactive approach to risk assessment and loss prevention advice.
- Demonstrable ability to handle sensitive information with discretion and maintain confidentiality.
- Commitment to providing exceptional customer service throughout the claims process.
Lead Claims Adjuster - Cyber Insurance
Posted 17 days ago
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Job Description
As the Lead Claims Adjuster, you will be responsible for the end-to-end management of high-value and intricate cyber insurance claims. This includes conducting thorough investigations, assessing coverage under policy terms, and making sound coverage decisions. You will liaise directly with policyholders, brokers, legal counsel, and external forensic investigators to gather necessary information and facilitate the claims process. A critical part of your role will involve analyzing the scope of cyber incidents, such as data breaches, ransomware attacks, business interruption due to cyber events, and third-party liability.
You will also play a key role in developing and mentoring a team of claims adjusters, providing technical expertise and guidance. This includes reviewing their work, offering training, and ensuring adherence to company policies and industry best practices. The ability to interpret complex policy wordings, legal requirements, and regulatory frameworks related to cyber incidents is paramount. You will be expected to prepare detailed reports for senior management, outlining claim status, reserves, and potential litigation risks.
The ideal candidate will possess a deep understanding of the cyber insurance market, including emerging threats and risk management strategies. Exceptional analytical, negotiation, and decision-making skills are essential. Strong communication, both written and verbal, is required to effectively convey complex information to diverse audiences. Relevant professional qualifications in insurance (e.g., CII) or a related field are preferred. This role offers a unique opportunity to shape the claims handling process for cutting-edge insurance products within the **London, England, UK** market, remotely.
Senior Claims Adjuster (Complex Claims)
Posted 13 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate and evaluate complex insurance claims, determining coverage and liability.
- Negotiate settlements with policyholders, legal representatives, and other relevant parties.
- Conduct thorough reviews of policy documents and supporting evidence.
- Manage a caseload of complex claims efficiently and effectively.
- Communicate clearly and professionally with all stakeholders throughout the claims process.
- Authorize claim payments within defined authority limits.
- Identify potential subrogation or recovery opportunities.
- Maintain accurate and comprehensive claim file documentation.
- Ensure compliance with all relevant regulations and company policies.
- Provide guidance and support to junior claims adjusters.
- Bachelor's degree in Business, Law, Finance, or a related field.
- Significant experience as a Claims Adjuster, with a focus on complex claims.
- In-depth knowledge of insurance principles, claims handling procedures, and legal aspects of claims.
- Proven negotiation and conflict resolution skills.
- Excellent analytical, critical thinking, and problem-solving abilities.
- Strong written and verbal communication skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Professional insurance certifications (e.g., ACII) are advantageous.
- Ability to work effectively in a hybrid team environment.
Remote Senior Claims Adjuster
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage a caseload of complex and high-value insurance claims from initiation to closure.
- Conduct thorough investigations, gather evidence, and interview relevant parties.
- Analyze policy coverage, assess liability, and determine claim validity.
- Negotiate settlements with claimants and/or their representatives in a fair and efficient manner.
- Prepare detailed reports and maintain accurate claim records in the system.
- Communicate effectively with policyholders, providing clear explanations and updates.
- Collaborate with internal legal counsel, underwriters, and other departments.
- Mentor and provide guidance to junior claims adjusters.
- Ensure compliance with all relevant regulations and company policies.
- Stay updated on industry trends, legislation, and best practices in claims management.
- Proven experience as a Claims Adjuster, with a significant portion involving complex claims.
- In-depth knowledge of insurance policies, claims handling procedures, and relevant legislation.
- Strong analytical, investigative, and negotiation skills.
- Excellent written and verbal communication abilities.
- Proficiency in claims management software and digital collaboration tools.
- Demonstrated ability to work independently and manage a remote workload effectively.
- Professional qualifications such as ACII or equivalent are highly desirable.
- A proactive and detail-oriented approach to claims resolution.
Senior Claims Adjuster (Remote)
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Investigate, evaluate, and negotiate complex insurance claims across various lines of business (e.g., property, casualty, liability).
- Interpret insurance policies to determine coverage and liability.
- Conduct thorough claim investigations, including gathering evidence, interviewing witnesses, and reviewing documentation.
- Assess damages and determine the appropriate settlement amount in accordance with policy terms and company guidelines.
- Manage a caseload of claims efficiently, ensuring timely progress and resolution.
- Communicate effectively and empathetically with policyholders, claimants, and legal counsel.
- Identify potential fraud and escalate suspicious claims for further investigation.
- Maintain accurate and detailed claim files, documenting all activities and decisions.
- Stay current with insurance laws, regulations, and industry best practices.
- Provide guidance and mentorship to junior claims adjusters.
- Collaborate with internal departments and external service providers (e.g., loss adjusters, repair services).
- Bachelor's degree in Business, Finance, Law, or a related field.
- Minimum of 5+ years of experience as a Claims Adjuster, with a strong track record in handling complex claims.
- In-depth knowledge of insurance policies, claims handling procedures, and relevant legislation.
- Excellent analytical, negotiation, and problem-solving skills.
- Strong investigative abilities and attention to detail.
- Exceptional written and verbal communication skills, with the ability to explain complex information clearly.
- Proficiency in claims management software and standard office applications.
- Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
- Relevant professional certifications (e.g., ACII, CII) are highly desirable.
- A proactive and customer-focused approach.
Location: Fully remote, UK-based.
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Senior Claims Adjuster (Remote)
Posted 9 days ago
Job Viewed
Job Description
As a Senior Claims Adjuster, you will handle a diverse caseload, including property, liability, and bodily injury claims. Your responsibilities will include conducting thorough investigations, gathering evidence, interviewing relevant parties, and obtaining expert reports where necessary. You will assess coverage, determine liability, and calculate claim values, providing clear and concise justifications for your decisions. Effective communication is paramount, as you will liaise with policyholders, legal representatives, and internal departments. The ability to manage your workload independently, maintain accurate records using our claims management system, and adhere to strict service level agreements is essential for success in this remote role.
We are looking for an individual with a proven track record in claims handling, demonstrating an ability to resolve disputes amicably and efficiently. A strong understanding of legal and regulatory frameworks within the insurance industry is crucial. You will also be expected to contribute to team knowledge sharing, mentor junior adjusters, and identify potential areas for process improvement. This role is ideal for a proactive professional who thrives in a remote work environment and is committed to delivering exceptional service.
Key Responsibilities:
- Investigate, evaluate, and manage complex insurance claims from inception to settlement.
- Interpret policy wordings and assess coverage in line with policy terms.
- Conduct detailed analysis of claim circumstances and determine liability.
- Negotiate settlements with policyholders and their representatives.
- Obtain and review reports from loss adjusters, medical professionals, and legal experts.
- Ensure all claims are handled in accordance with company procedures and regulatory requirements.
- Maintain accurate and up-to-date records within the claims management system.
- Provide excellent customer service throughout the claims process.
- Mentor and support junior members of the claims team.
- Identify and report on claims trends and potential fraud indicators.
- Proven experience in insurance claims handling, with a focus on complex claims.
- Strong understanding of insurance law, regulations, and industry best practices.
- Excellent analytical, negotiation, and problem-solving skills.
- Proficiency in using claims management software and standard office applications.
- Exceptional communication and interpersonal skills, both written and verbal.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- Relevant professional qualifications (e.g., CII) are highly desirable.
- Experience in specific lines of business (e.g., Property, Casualty, Motor) is an advantage.
Senior Claims Adjuster (Hybrid)
Posted 19 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate, evaluate, and negotiate complex insurance claims.
- Interpret policy provisions and determine coverage.
- Assess damages and authorize claim settlements within authority limits.
- Maintain detailed and accurate claim records.
- Liaise with policyholders, legal counsel, and other relevant parties.
- Provide guidance and mentorship to junior claims staff.
- Identify and report potential fraudulent claims.
- Contribute to the development and implementation of claims best practices.
- Manage caseload efficiently to meet performance targets.
- Proven experience as a Claims Adjuster, with a significant portion at a senior level.
- In-depth knowledge of insurance policies and claims procedures.
- Excellent negotiation and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively both independently and as part of a hybrid team.
- Relevant professional qualifications (e.g., ACII) are highly desirable.
- Proficiency in claims management software.
Senior Claims Adjuster - Complex Commercial
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Investigate and evaluate complex commercial insurance claims, including property, liability, and business interruption.
- Determine coverage under policy terms and conditions, providing clear explanations to policyholders.
- Conduct detailed assessments of damages, liability, and causation.
- Negotiate settlements with policyholders, legal representatives, and third parties.
- Manage a caseload of complex claims, ensuring timely and efficient resolution.
- Liaise with legal counsel, loss adjusters, engineers, and other experts as needed.
- Prepare comprehensive claim reports, documenting findings, analyses, and recommendations.
- Ensure compliance with all relevant insurance regulations and company policies.
- Provide expert advice and guidance to internal teams and policyholders on claim-related matters.
- Identify potential fraud indicators and escalate cases for further investigation.
- Contribute to the development and improvement of claims handling processes and best practices.
- Maintain up-to-date knowledge of insurance legislation, market trends, and claims management techniques.
- Represent the company in mediations or arbitration proceedings when required.
- Proven experience as a Claims Adjuster, with a significant focus on complex commercial claims.
- Professional qualifications such as ACII (Associate of the Chartered Insurance Institute) or equivalent is highly desirable.
- In-depth knowledge of commercial insurance products, policies, and relevant legal frameworks.
- Exceptional analytical, critical thinking, and problem-solving skills.
- Strong negotiation, communication, and interpersonal skills.
- Ability to manage multiple priorities and work effectively under pressure.
- Experience with claims management software and standard office applications.
- Demonstrated ability to work independently and as part of a hybrid team.
- Willingness to travel occasionally for site visits or meetings.
- A proactive and detail-oriented approach to claims handling.