18 Claims Adjuster jobs in London

Claims Adjuster

EC2R 8EJ Bishopsgate, London KMK Recruitment

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Job Description

permanent

Claims Adjuster Marine Insurance

Location: City, London
Salary: c£70,000 + bonus and benefits
Contract Type: Permanent

Are you an experienced Claims Adjuster with a passion for marine insurance? A leading specialist insurer is seeking a proactive, collaborative and detail-oriented professional to join their dynamic team.

The Role

As a Claims Adjuster, you will manage a diverse portfolio of hull insura.


WHJS1_UKTJ

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Senior Claims Adjuster

SW1A 0AA London, London £45000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a leading insurance provider in the UK, is seeking a highly experienced and detail-oriented Senior Claims Adjuster to join their dynamic team in **London, England, UK**. This role offers a hybrid working model, blending office-based collaboration with remote flexibility. The ideal candidate will be responsible for managing complex insurance claims from initial report through to settlement, ensuring accurate assessment, fair negotiation, and efficient resolution. You will play a crucial role in maintaining client satisfaction and upholding the company's reputation for integrity and professionalism.

Key Responsibilities:
  • Investigate, evaluate, and negotiate settlement of complex and high-value claims across various insurance lines (e.g., property, casualty, motor).
  • Conduct thorough fact-finding, including site visits, interviews with claimants, witnesses, and relevant parties.
  • Analyze policy coverage, determine liability, and assess damages based on evidence and policy terms.
  • Prepare detailed reports, claim file documentation, and settlement agreements.
  • Communicate effectively with policyholders, legal representatives, third-party adjusters, and internal stakeholders.
  • Ensure compliance with all relevant regulations, company policies, and industry best practices.
  • Mentor and provide guidance to junior claims adjusters, fostering a culture of continuous learning and improvement.
  • Identify potential fraud indicators and escalate to the SIU team as necessary.
  • Contribute to the development and refinement of claims handling procedures and best practices.
Qualifications and Skills:
  • Proven experience as a Claims Adjuster, with a significant portion of this in a senior capacity.
  • In-depth knowledge of insurance principles, policy wordings, and claims legislation.
  • Strong analytical, problem-solving, and negotiation skills.
  • Excellent written and verbal communication abilities, with the capacity to explain complex issues clearly.
  • Proficiency in claims management software and standard office applications.
  • Relevant professional qualifications or certifications (e.g., ACII, Dip CII) are highly desirable.
  • Ability to work independently and as part of a team, managing a demanding caseload effectively.
  • A proactive approach to risk assessment and loss prevention advice.
  • Demonstrable ability to handle sensitive information with discretion and maintain confidentiality.
  • Commitment to providing exceptional customer service throughout the claims process.
This is an excellent opportunity to advance your career within a respected financial services organization.
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Senior Claims Adjuster

SW1A 0AA London, London £45000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking an experienced and highly motivated Senior Claims Adjuster to join their dynamic team in London, England, UK . This pivotal role involves managing complex insurance claims from inception to settlement, ensuring accuracy, fairness, and adherence to policy terms and legal regulations. The ideal candidate will possess a deep understanding of insurance principles, excellent analytical skills, and a proven ability to negotiate effectively with policyholders, legal representatives, and third parties.

Responsibilities will include conducting thorough investigations into claims, gathering evidence, interviewing witnesses, and assessing liability and damages. You will be responsible for evaluating policy coverage, determining the extent of the insurer's obligation, and authorising payments within agreed authority limits. A key aspect of this role is maintaining detailed and accurate claim files, documenting all communications and decisions. You will also play a crucial role in identifying potential fraud and implementing strategies to mitigate losses. Furthermore, you will mentor junior adjusters, providing guidance and support to foster their professional development and ensure high standards of service delivery.

The successful applicant will have a minimum of 5 years of experience in claims adjusting, with a strong background in a specific line of insurance (e.g., property, casualty, motor). Excellent communication, interpersonal, and problem-solving skills are essential. A degree in a relevant field such as Law, Business, or Finance is advantageous, along with relevant professional qualifications (e.g., ACII). You must be adept at using claims management software and possess strong organisational skills to manage a diverse caseload effectively. This role offers a hybrid working model, combining office-based collaboration with the flexibility of remote work, based out of our London, England, UK office. The ability to work independently, manage your time efficiently, and maintain high levels of accuracy are paramount. Join a forward-thinking company that values expertise and provides opportunities for career progression.
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Senior Claims Adjuster

SW1A 0AA London, London £45000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client, a leading name in the insurance sector, is seeking a highly experienced and meticulous Senior Claims Adjuster to join their dynamic team in London, England, UK . This is an exciting opportunity for a seasoned professional to take on complex claims, provide expert guidance, and contribute to the continued success of the department. The successful candidate will be responsible for managing a portfolio of high-value and intricate insurance claims from initial investigation through to settlement. This will involve conducting thorough assessments of damage, liability, and policy coverage, liaising with policyholders, third parties, legal counsel, and loss adjusters to gather all necessary information. You will be adept at negotiating settlements within policy limits and company guidelines, ensuring fair and timely resolution for all parties involved. A key part of the role involves accurate documentation and record-keeping, maintaining detailed case files and preparing comprehensive reports for management. You will also be expected to provide mentorship and support to junior members of the claims team, fostering a collaborative and high-performance environment. The ideal candidate will possess a deep understanding of insurance law and regulations, coupled with exceptional analytical and problem-solving skills. Strong communication and interpersonal abilities are crucial for building rapport and effectively managing stakeholder relationships. Experience with various insurance software and claims management systems is essential. This role requires a proactive approach, excellent organisational skills, and the ability to work effectively under pressure, meeting tight deadlines. A commitment to continuous professional development and staying abreast of industry best practices is highly valued. Join a supportive and forward-thinking organisation where your expertise will be recognised and rewarded.

Responsibilities:
  • Manage a caseload of complex property and casualty claims.
  • Conduct detailed investigations, including site visits where necessary.
  • Assess policy coverage, liability, and damages accurately.
  • Negotiate settlements with policyholders and third parties.
  • Liaise with legal counsel, repairers, and other relevant parties.
  • Prepare detailed reports and maintain accurate claims documentation.
  • Provide guidance and training to junior claims handlers.
  • Ensure compliance with regulatory requirements and company policies.
  • Contribute to process improvements within the claims department.
Qualifications:
  • Proven experience as a Claims Adjuster, with a focus on complex claims.
  • In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
  • Excellent negotiation, communication, and interpersonal skills.
  • Strong analytical and critical thinking abilities.
  • Proficiency in claims management software.
  • Ability to manage workload and prioritise effectively.
  • Relevant professional qualifications (e.g., CII) are highly desirable.
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Senior Claims Adjuster

SW1A 0AA London, London £50000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client, a leading name in the insurance sector, is looking for a seasoned Senior Claims Adjuster to join their esteemed team. This hybrid role offers a blend of remote flexibility and in-office collaboration, based in the heart of London, England, UK . You will be responsible for managing a complex portfolio of insurance claims, ensuring timely, accurate, and fair settlements. This position requires a meticulous approach to investigation, a strong understanding of insurance policies, and exceptional negotiation skills.

Key responsibilities include thoroughly investigating insurance claims by gathering evidence, interviewing claimants and witnesses, and assessing damage. You will interpret policy terms and conditions to determine coverage and liability, negotiating settlements with claimants, legal representatives, and other involved parties. The role involves maintaining detailed and accurate records of claim investigations, decisions, and settlements within the company's claims management system. You will also provide expert advice and guidance to junior claims handlers, contributing to their professional development and ensuring consistent quality of service.

The successful candidate will hold a relevant professional qualification in insurance (e.g., ACII) or possess equivalent demonstrable experience. A minimum of 7 years of experience in claims adjusting, with a proven track record of handling complex claims (e.g., property, liability, motor), is essential. Strong analytical and critical thinking skills are required to evaluate complex claim scenarios and make sound judgments. Excellent communication, negotiation, and interpersonal skills are paramount for interacting effectively with a diverse range of individuals. Proficiency in using claims management software and standard office applications is expected. This role requires adherence to regulatory requirements and company policies, ensuring ethical and compliant claim handling practices. The hybrid nature of this role requires strong organizational skills to balance remote work with necessary office-based meetings and collaborative sessions.
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Senior Claims Adjuster

SW1A 0AA London, London £55000 Annually WhatJobs

Posted 21 days ago

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Job Description

full-time
Our client, a leading insurance provider, is seeking a highly experienced Senior Claims Adjuster to join their dynamic team in London, England, UK . This role involves managing complex claims from initiation to resolution, ensuring accuracy, fairness, and adherence to policy terms and conditions. You will be responsible for investigating claims, assessing liability, negotiating settlements, and providing expert advice to policyholders and stakeholders. The ideal candidate will possess a deep understanding of insurance principles and regulations, coupled with exceptional analytical and problem-solving skills. You will also be mentoring junior adjusters and contributing to the continuous improvement of claims handling processes. Key responsibilities include conducting thorough investigations, gathering evidence, interviewing witnesses, and reviewing documentation to determine the validity and value of claims. You will maintain detailed and accurate records of all claims activity and communicate effectively with legal counsel, medical professionals, and repair services. A critical aspect of this role is the ability to build rapport and maintain strong relationships with clients, offering clear explanations and empathetic support during potentially stressful times. This is a fantastic opportunity to advance your career in the insurance sector with a reputable organization that values professional development and employee well-being. You will work closely with underwriting and actuarial departments to identify trends and provide feedback on policy wording. A commitment to ethical conduct and customer satisfaction is paramount. The successful applicant will demonstrate strong negotiation skills, a proactive approach to claim resolution, and the ability to work independently while also contributing to team objectives. Experience with various types of insurance claims, such as property, casualty, or liability, is essential. Proficiency in claims management software and standard office applications is also required. We are looking for an individual who is detail-oriented, highly organised, and capable of managing a demanding caseload efficiently and effectively. The opportunity offers a competitive salary, comprehensive benefits package, and the chance to work in a stimulating and collaborative environment in the heart of London .
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Senior Claims Adjuster (Hybrid)

SW1A 0AA London, London £45000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a leading name in the insurance sector, is seeking a seasoned Senior Claims Adjuster to join their esteemed team based in London, England, UK . This hybrid role offers a blend of in-office collaboration and remote flexibility, providing the best of both worlds. You will be responsible for managing a portfolio of complex and high-value insurance claims, ensuring fair and efficient settlement while upholding the company's reputation for integrity and customer service. This role demands a keen eye for detail, strong analytical and investigative skills, and the ability to navigate intricate policy wordings and legal frameworks. You will conduct thorough investigations, assess damages, negotiate settlements, and authorize payments, all while maintaining accurate and comprehensive claim files. The successful candidate will act as a subject matter expert, providing guidance and support to junior adjusters and contributing to the continuous improvement of claims handling processes. Building and maintaining strong relationships with policyholders, legal representatives, and other stakeholders will be crucial. A proactive approach to risk assessment and fraud detection is highly valued. We are looking for an individual with a proven track record in claims management, excellent communication and interpersonal skills, and the ability to remain calm and effective under pressure. The ideal candidate will be adept at problem-solving, possess strong decision-making capabilities, and be committed to delivering exceptional outcomes for both the client and the company.

Key Responsibilities:
  • Investigate, evaluate, and negotiate complex insurance claims.
  • Interpret policy provisions and determine coverage.
  • Assess damages and authorize claim settlements within authority limits.
  • Maintain detailed and accurate claim records.
  • Liaise with policyholders, legal counsel, and other relevant parties.
  • Provide guidance and mentorship to junior claims staff.
  • Identify and report potential fraudulent claims.
  • Contribute to the development and implementation of claims best practices.
  • Manage caseload efficiently to meet performance targets.
Qualifications:
  • Proven experience as a Claims Adjuster, with a significant portion at a senior level.
  • In-depth knowledge of insurance policies and claims procedures.
  • Excellent negotiation and communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work effectively both independently and as part of a hybrid team.
  • Relevant professional qualifications (e.g., ACII) are highly desirable.
  • Proficiency in claims management software.
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Senior Insurance Claims Adjuster (Remote)

EC1A 1AA London, London £45000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a leading insurer, is seeking an experienced Senior Insurance Claims Adjuster to join their fully remote claims handling team. This position offers the flexibility to work from home, serving policyholders across the UK. You will be responsible for managing complex and high-value claims, ensuring fair and efficient resolution in line with policy terms and regulatory requirements.

Responsibilities:
  • Investigate, assess, and settle complex insurance claims across various lines of business (e.g., property, casualty, liability).
  • Conduct thorough investigations, including interviewing claimants, witnesses, and experts, and gathering relevant documentation.
  • Analyze policy coverage and determine liability, ensuring claims are handled in accordance with policy terms and conditions.
  • Negotiate settlements with claimants, legal representatives, and other parties involved in the claims process.
  • Manage a caseload of claims efficiently, prioritizing tasks and meeting strict deadlines.
  • Maintain accurate and detailed claim files, documenting all communications, decisions, and actions taken.
  • Ensure compliance with all relevant insurance regulations, industry best practices, and internal company policies.
  • Identify potential fraud indicators and escalate suspicious claims for further investigation.
  • Provide exceptional customer service to policyholders throughout the claims process, offering clear communication and guidance.
  • Collaborate with internal departments, such as underwriting and legal, to resolve complex claim issues.
  • Contribute to the development and refinement of claims handling procedures and training materials.
  • Utilize claims management software and other digital tools to effectively manage and process claims remotely.
Qualifications:
  • Minimum of 5 years of experience as an Insurance Claims Adjuster, with a focus on complex claims.
  • Proven expertise in interpreting insurance policies and assessing liability.
  • Strong negotiation and conflict-resolution skills.
  • Excellent analytical and problem-solving abilities.
  • Exceptional written and verbal communication skills.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Ability to work independently and manage a demanding workload in a remote environment.
  • Relevant professional qualifications (e.g., ACII, CIP) are highly desirable.
  • A strong understanding of insurance law and regulatory frameworks.
  • Commitment to providing excellent customer service and maintaining high ethical standards.
This remote position, while based in the general area of London, England, UK , allows for nationwide coverage and remote operation.
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Senior Claims Adjuster - Complex Losses

EC3A 7AW London, London £55000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a highly respected global insurer, is seeking an experienced Senior Claims Adjuster specializing in complex losses to join their esteemed team. This is a fully remote position, allowing you to manage your workload from anywhere within the UK. You will be responsible for investigating, evaluating, and negotiating the settlement of high-value and complex insurance claims across various lines of business. The ideal candidate will possess a meticulous eye for detail, exceptional analytical and problem-solving skills, and a thorough understanding of insurance law, policy wordings, and claims handling best practices. This role requires integrity, professionalism, and the ability to handle sensitive situations with tact and efficiency.

Key Responsibilities:
  • Investigate, assess, and manage a portfolio of complex and high-value insurance claims from inception to settlement.
  • Conduct thorough reviews of policy wordings, claims histories, and supporting documentation to determine coverage.
  • Engage with policyholders, legal representatives, loss adjusters, and other relevant parties to gather information and negotiate settlements.
  • Appoint and manage external experts (e.g., loss adjusters, forensic accountants, engineers) as required.
  • Analyse financial and technical information to determine the quantum of loss and liability.
  • Prepare detailed reports and recommendations for senior management regarding claim validity, reserves, and settlement strategies.
  • Ensure compliance with all regulatory requirements, company policies, and service standards.
  • Maintain accurate and up-to-date records of all claims activities in the claims management system.
  • Provide expert advice and support to internal stakeholders on complex claims matters.
  • Continuously seek opportunities to improve claims handling processes and contribute to best practice development.
Qualifications and Experience:
  • Extensive experience (7+ years) in handling complex claims within the insurance industry, ideally in roles such as claims adjuster, claims handler, or loss assessor.
  • Deep understanding of insurance policy wordings, liability principles, and claims investigation techniques.
  • Proven ability to analyse complex financial and legal information.
  • Experience with various lines of business such as Property, Liability, Professional Indemnity, or Marine is highly desirable.
  • Excellent negotiation, communication, and interpersonal skills.
  • Strong analytical, critical thinking, and decision-making abilities.
  • Ability to work autonomously and manage a demanding caseload effectively in a remote environment.
  • Relevant professional qualifications (e.g., ACII, Dip CII) are advantageous.
  • Proficiency in using claims management software and standard office applications.
  • High level of integrity and commitment to ethical conduct.
This role offers a competitive salary, excellent benefits, and the opportunity to work with a leading international insurer on challenging and rewarding claims.
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Senior Claims Adjuster - Commercial Property

EC2N 1HN London, London £50000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a leading name in the insurance sector, is seeking a highly experienced Senior Claims Adjuster to manage complex commercial property claims. Based in the heart of **London, England, UK**, this role offers a hybrid working model, blending essential office-based collaboration with the flexibility of remote work. You will be responsible for thoroughly investigating, evaluating, and settling high-value commercial property claims, ensuring fairness and efficiency throughout the claims process. This includes conducting detailed site inspections (both in person and virtually), liaising with policyholders, legal representatives, loss adjusters, and other relevant parties to gather information and negotiate settlements. The ideal candidate will possess a deep understanding of commercial property insurance policies, construction types, and relevant legal and regulatory frameworks. You will demonstrate exceptional analytical skills, strong negotiation abilities, and a commitment to providing outstanding customer service during potentially stressful situations. This role requires meticulous attention to detail, the ability to manage a diverse caseload, and a proactive approach to claim resolution. You will also play a key role in mentoring junior adjusters, contributing to training initiatives, and identifying potential fraud. The successful applicant will be instrumental in upholding the company's reputation for integrity and excellence in claims handling. This is a challenging yet rewarding opportunity for a seasoned professional seeking to advance their career in a dynamic and supportive environment.

Key Responsibilities:
  • Investigate, assess, and settle complex commercial property insurance claims in line with policy terms and conditions.
  • Conduct thorough on-site inspections and detailed assessments of damage.
  • Liaise effectively with policyholders, brokers, loss assessors, contractors, and legal counsel.
  • Negotiate settlements fairly and efficiently, ensuring compliance with regulatory standards.
  • Prepare comprehensive reports detailing claim findings, recommendations, and financial reserves.
  • Identify and manage potential subrogation and recovery opportunities.
  • Detect and investigate potentially fraudulent claims.
  • Provide expert advice and guidance to policyholders throughout the claims process.
  • Mentor and support junior claims adjusters, sharing expertise and best practices.
  • Contribute to the development and improvement of claims handling procedures and training programs.
Required Qualifications:
  • Proven experience as a Claims Adjuster, with a specialization in commercial property.
  • In-depth knowledge of insurance principles, policy wordings, and claims handling best practices.
  • Strong understanding of construction methods, building materials, and relevant regulations.
  • Excellent analytical, problem-solving, and negotiation skills.
  • Ability to manage a complex caseload and prioritize effectively.
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • Proficiency in claims management software and standard office applications.
  • Relevant professional qualifications (e.g., ACII, DIP CII) are highly desirable.
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