18 Claims Adjuster jobs in London
Claims Adjuster
Posted today
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Claims Adjuster Marine Insurance
Location: City, London
Salary: c£70,000 + bonus and benefits
Contract Type: Permanent
Are you an experienced Claims Adjuster with a passion for marine insurance? A leading specialist insurer is seeking a proactive, collaborative and detail-oriented professional to join their dynamic team.
The Role
As a Claims Adjuster, you will manage a diverse portfolio of hull insura.
WHJS1_UKTJ
Senior Claims Adjuster
Posted 4 days ago
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Job Description
Key Responsibilities:
- Investigate, evaluate, and negotiate settlement of complex and high-value claims across various insurance lines (e.g., property, casualty, motor).
- Conduct thorough fact-finding, including site visits, interviews with claimants, witnesses, and relevant parties.
- Analyze policy coverage, determine liability, and assess damages based on evidence and policy terms.
- Prepare detailed reports, claim file documentation, and settlement agreements.
- Communicate effectively with policyholders, legal representatives, third-party adjusters, and internal stakeholders.
- Ensure compliance with all relevant regulations, company policies, and industry best practices.
- Mentor and provide guidance to junior claims adjusters, fostering a culture of continuous learning and improvement.
- Identify potential fraud indicators and escalate to the SIU team as necessary.
- Contribute to the development and refinement of claims handling procedures and best practices.
- Proven experience as a Claims Adjuster, with a significant portion of this in a senior capacity.
- In-depth knowledge of insurance principles, policy wordings, and claims legislation.
- Strong analytical, problem-solving, and negotiation skills.
- Excellent written and verbal communication abilities, with the capacity to explain complex issues clearly.
- Proficiency in claims management software and standard office applications.
- Relevant professional qualifications or certifications (e.g., ACII, Dip CII) are highly desirable.
- Ability to work independently and as part of a team, managing a demanding caseload effectively.
- A proactive approach to risk assessment and loss prevention advice.
- Demonstrable ability to handle sensitive information with discretion and maintain confidentiality.
- Commitment to providing exceptional customer service throughout the claims process.
Senior Claims Adjuster
Posted 7 days ago
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Job Description
Responsibilities will include conducting thorough investigations into claims, gathering evidence, interviewing witnesses, and assessing liability and damages. You will be responsible for evaluating policy coverage, determining the extent of the insurer's obligation, and authorising payments within agreed authority limits. A key aspect of this role is maintaining detailed and accurate claim files, documenting all communications and decisions. You will also play a crucial role in identifying potential fraud and implementing strategies to mitigate losses. Furthermore, you will mentor junior adjusters, providing guidance and support to foster their professional development and ensure high standards of service delivery.
The successful applicant will have a minimum of 5 years of experience in claims adjusting, with a strong background in a specific line of insurance (e.g., property, casualty, motor). Excellent communication, interpersonal, and problem-solving skills are essential. A degree in a relevant field such as Law, Business, or Finance is advantageous, along with relevant professional qualifications (e.g., ACII). You must be adept at using claims management software and possess strong organisational skills to manage a diverse caseload effectively. This role offers a hybrid working model, combining office-based collaboration with the flexibility of remote work, based out of our London, England, UK office. The ability to work independently, manage your time efficiently, and maintain high levels of accuracy are paramount. Join a forward-thinking company that values expertise and provides opportunities for career progression.
Senior Claims Adjuster
Posted 13 days ago
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Job Description
Responsibilities:
- Manage a caseload of complex property and casualty claims.
- Conduct detailed investigations, including site visits where necessary.
- Assess policy coverage, liability, and damages accurately.
- Negotiate settlements with policyholders and third parties.
- Liaise with legal counsel, repairers, and other relevant parties.
- Prepare detailed reports and maintain accurate claims documentation.
- Provide guidance and training to junior claims handlers.
- Ensure compliance with regulatory requirements and company policies.
- Contribute to process improvements within the claims department.
- Proven experience as a Claims Adjuster, with a focus on complex claims.
- In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical and critical thinking abilities.
- Proficiency in claims management software.
- Ability to manage workload and prioritise effectively.
- Relevant professional qualifications (e.g., CII) are highly desirable.
Senior Claims Adjuster
Posted 20 days ago
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Job Description
Key responsibilities include thoroughly investigating insurance claims by gathering evidence, interviewing claimants and witnesses, and assessing damage. You will interpret policy terms and conditions to determine coverage and liability, negotiating settlements with claimants, legal representatives, and other involved parties. The role involves maintaining detailed and accurate records of claim investigations, decisions, and settlements within the company's claims management system. You will also provide expert advice and guidance to junior claims handlers, contributing to their professional development and ensuring consistent quality of service.
The successful candidate will hold a relevant professional qualification in insurance (e.g., ACII) or possess equivalent demonstrable experience. A minimum of 7 years of experience in claims adjusting, with a proven track record of handling complex claims (e.g., property, liability, motor), is essential. Strong analytical and critical thinking skills are required to evaluate complex claim scenarios and make sound judgments. Excellent communication, negotiation, and interpersonal skills are paramount for interacting effectively with a diverse range of individuals. Proficiency in using claims management software and standard office applications is expected. This role requires adherence to regulatory requirements and company policies, ensuring ethical and compliant claim handling practices. The hybrid nature of this role requires strong organizational skills to balance remote work with necessary office-based meetings and collaborative sessions.
Senior Claims Adjuster
Posted 21 days ago
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Job Description
Senior Claims Adjuster (Hybrid)
Posted 2 days ago
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Job Description
Key Responsibilities:
- Investigate, evaluate, and negotiate complex insurance claims.
- Interpret policy provisions and determine coverage.
- Assess damages and authorize claim settlements within authority limits.
- Maintain detailed and accurate claim records.
- Liaise with policyholders, legal counsel, and other relevant parties.
- Provide guidance and mentorship to junior claims staff.
- Identify and report potential fraudulent claims.
- Contribute to the development and implementation of claims best practices.
- Manage caseload efficiently to meet performance targets.
- Proven experience as a Claims Adjuster, with a significant portion at a senior level.
- In-depth knowledge of insurance policies and claims procedures.
- Excellent negotiation and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively both independently and as part of a hybrid team.
- Relevant professional qualifications (e.g., ACII) are highly desirable.
- Proficiency in claims management software.
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Senior Insurance Claims Adjuster (Remote)
Posted 22 days ago
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Job Description
Responsibilities:
- Investigate, assess, and settle complex insurance claims across various lines of business (e.g., property, casualty, liability).
- Conduct thorough investigations, including interviewing claimants, witnesses, and experts, and gathering relevant documentation.
- Analyze policy coverage and determine liability, ensuring claims are handled in accordance with policy terms and conditions.
- Negotiate settlements with claimants, legal representatives, and other parties involved in the claims process.
- Manage a caseload of claims efficiently, prioritizing tasks and meeting strict deadlines.
- Maintain accurate and detailed claim files, documenting all communications, decisions, and actions taken.
- Ensure compliance with all relevant insurance regulations, industry best practices, and internal company policies.
- Identify potential fraud indicators and escalate suspicious claims for further investigation.
- Provide exceptional customer service to policyholders throughout the claims process, offering clear communication and guidance.
- Collaborate with internal departments, such as underwriting and legal, to resolve complex claim issues.
- Contribute to the development and refinement of claims handling procedures and training materials.
- Utilize claims management software and other digital tools to effectively manage and process claims remotely.
- Minimum of 5 years of experience as an Insurance Claims Adjuster, with a focus on complex claims.
- Proven expertise in interpreting insurance policies and assessing liability.
- Strong negotiation and conflict-resolution skills.
- Excellent analytical and problem-solving abilities.
- Exceptional written and verbal communication skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to work independently and manage a demanding workload in a remote environment.
- Relevant professional qualifications (e.g., ACII, CIP) are highly desirable.
- A strong understanding of insurance law and regulatory frameworks.
- Commitment to providing excellent customer service and maintaining high ethical standards.
Senior Claims Adjuster - Complex Losses
Posted 3 days ago
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Job Description
Key Responsibilities:
- Investigate, assess, and manage a portfolio of complex and high-value insurance claims from inception to settlement.
- Conduct thorough reviews of policy wordings, claims histories, and supporting documentation to determine coverage.
- Engage with policyholders, legal representatives, loss adjusters, and other relevant parties to gather information and negotiate settlements.
- Appoint and manage external experts (e.g., loss adjusters, forensic accountants, engineers) as required.
- Analyse financial and technical information to determine the quantum of loss and liability.
- Prepare detailed reports and recommendations for senior management regarding claim validity, reserves, and settlement strategies.
- Ensure compliance with all regulatory requirements, company policies, and service standards.
- Maintain accurate and up-to-date records of all claims activities in the claims management system.
- Provide expert advice and support to internal stakeholders on complex claims matters.
- Continuously seek opportunities to improve claims handling processes and contribute to best practice development.
- Extensive experience (7+ years) in handling complex claims within the insurance industry, ideally in roles such as claims adjuster, claims handler, or loss assessor.
- Deep understanding of insurance policy wordings, liability principles, and claims investigation techniques.
- Proven ability to analyse complex financial and legal information.
- Experience with various lines of business such as Property, Liability, Professional Indemnity, or Marine is highly desirable.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical, critical thinking, and decision-making abilities.
- Ability to work autonomously and manage a demanding caseload effectively in a remote environment.
- Relevant professional qualifications (e.g., ACII, Dip CII) are advantageous.
- Proficiency in using claims management software and standard office applications.
- High level of integrity and commitment to ethical conduct.
Senior Claims Adjuster - Commercial Property
Posted 4 days ago
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Job Description
Key Responsibilities:
- Investigate, assess, and settle complex commercial property insurance claims in line with policy terms and conditions.
- Conduct thorough on-site inspections and detailed assessments of damage.
- Liaise effectively with policyholders, brokers, loss assessors, contractors, and legal counsel.
- Negotiate settlements fairly and efficiently, ensuring compliance with regulatory standards.
- Prepare comprehensive reports detailing claim findings, recommendations, and financial reserves.
- Identify and manage potential subrogation and recovery opportunities.
- Detect and investigate potentially fraudulent claims.
- Provide expert advice and guidance to policyholders throughout the claims process.
- Mentor and support junior claims adjusters, sharing expertise and best practices.
- Contribute to the development and improvement of claims handling procedures and training programs.
- Proven experience as a Claims Adjuster, with a specialization in commercial property.
- In-depth knowledge of insurance principles, policy wordings, and claims handling best practices.
- Strong understanding of construction methods, building materials, and relevant regulations.
- Excellent analytical, problem-solving, and negotiation skills.
- Ability to manage a complex caseload and prioritize effectively.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
- Proficiency in claims management software and standard office applications.
- Relevant professional qualifications (e.g., ACII, DIP CII) are highly desirable.