23 Client Relations jobs in London

**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**

Role: German Client Support Administrator
Location: Remote, with occasional travel to Switzerland
Hours: Full time
Pay: 30,000 - 35,000

An excellent opportunity has arisen for a German Client Support Administrator to join one of our longstanding clients, a specialist professional services organisation, working remotely as part of a small and dynamic international team.

Benefits:

• Work from home with occasional travel to Switzerland
• Commitment to your career progression
• Join a close-knit and multicultural team
• Be part of a client-focused, high-performing business

The Requirements:

• Fluent in English and German; French is a plus
• A university degree or equivalent in business, legal, or STEM fields
• 5-7 years of experience in financial services or a similar professional environment
• Strong client service orientation and attention to detail
• Excellent communication and interpersonal skills
• Independent, solution-oriented, and able to manage a diverse workload
• Proficient in MS Word, Excel, PowerPoint, and relevant IT tools

The Role:

• Provide administrative support across Trading, Sales, Management, and IT
• Manage client files and correspondence, including account opening and payment processes
• Respond to client queries and assist with cross-departmental coordination
• Support compliance-related activities, including KYC and document management
• Assist with internal projects and contribute to company-wide initiatives
• Ensure high standards of service in a fast-paced, front-office environment

If you're keen to join an exceptional team who value service excellence and international collaboration, then please apply to this German Client Support Administrator role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm .

Role: German Client Support Administrator
Location: Remote, with occasional travel to Switzerland
Hours: Full time
Pay: 30,000 - 35,000

An excellent opportunity has arisen for a German Client Support Administrator to join one of our longstanding clients, a specialist professional services organisation, working remotely as part of a small and dynamic international team.

Benefits:

• Work from home with occasional travel to Switzerland
• Commitment to your career progression
• Join a close-knit and multicultural team
• Be part of a client-focused, high-performing business

The Requirements:

• Fluent in English and German; French is a plus
• A university degree or equivalent in business, legal, or STEM fields
• 5-7 years of experience in financial services or a similar professional environment
• Strong client service orientation and attention to detail
• Excellent communication and interpersonal skills
• Independent, solution-oriented, and able to manage a diverse workload
• Proficient in MS Word, Excel, PowerPoint, and relevant IT tools

The Role:

• Provide administrative support across Trading, Sales, Management, and IT
• Manage client files and correspondence, including account opening and payment processes
• Respond to client queries and assist with cross-departmental coordination
• Support compliance-related activities, including KYC and document management
• Assist with internal projects and contribute to company-wide initiatives
• Ensure high standards of service in a fast-paced, front-office environment

If you're keen to join an exceptional team who value service excellence and international collaboration, then please apply to this German Client Support Administrator role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm .

This role is advertised by the London Bridge branch

Bid Administrator / Client Support Assistant

Location: Elephant & Castle

Salary: 32,000

Hours : 40-hour week, typically 7:30am - 4:30pm, Monday to Friday

This role will be based full time in the office

Perks:

• Early Finish on Fridays but still being paid for that hour
• 1% commission for new business generated from self-sourced leads (subject to criteria)
• Potential Christmas bonus (Director discretion)
• Phone, tablet, and travel allowances
• Employer pension contributions

Join Our Team as a Commercial & Client Support Assistant!

Are you ready to embark on a rewarding career journey with a supportive organisation? We are on the lookout for a dedicated Business Development and Client Support Assistant to join a successful Cleaning Services company based near Elephant and Castle.

If you thrive in a collaborative environment and are eager to grow, this role might be perfect for you!

What You'll Do :

• Developing a sales pipeline and build a comprehensive lead database
• Surveying, preparing and writing bids and re-tenders for new and existing clients
• Maintaining and enhancing Sales Reference Library
• Managing accounts for select customers
• Assisting with client costings and annual London Living Wage increases
• Collaborating on ESG and carbon performance data
• Engaging in social media and marketing initiatives

Why Join Us?

• Experience a supportive environment where your contributions are valued
• Have the chance to grow and progress in your role
• Be part of a team that prioritises collective success over individual gains

Who We're Looking For :

We are seeking someone who embodies their family-oriented culture. They value team players who work together for shared success.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

**About the Role:**
As a Senior Sales and Relationship Management Representative, you will play a key role in driving the success of client relationships within Italy and other European countries. You will oversee the entire sales lifecycle, from identifying and pursuing new business opportunities to analysing data and trends, conducting lead prospecting, and managing existing client relationships to ensure satisfaction and retention.
Your expertise in effectively presenting the OSTTRA value proposition will be essential, whether introducing new services or reinforcing the benefits of existing ones. You will also negotiate commercial terms with key decision-makers to maximise revenue potential. Collaborating with an experienced sales team and product specialists, you will engage with various departments across OSTTRA to deliver tailored solutions that meet client needs and foster long-term partnerships.
**Key Accountabilities:**
+ **Drive Revenue Growth:** Execute a strategic sales plan to enhance revenue generation from both existing and new clients, ensuring alignment with overall business objectives.
+ **Market Insight:** Analyse the global competitive and regulatory landscape, understanding its implications to inform strategic decisions and client engagements.
+ **Client-Specific Strategies:** Develop and implement tailored account plans that address the unique challenges and opportunities within client segments, fostering deeper relationships and enhanced service delivery.
+ **Collaborative Strategy Development:** Partner with Sales Leadership, Business Line Heads, Product Leads, and Marketing to create and execute strategies that effectively position OSTTRA's products and services, focusing on:
+ _Expanding client acquisition and segment penetration._
+ _Increasing the diversity of asset classes and products utilised by clients._
+ _Enhancing overall and per-client transaction volumes on our platforms._
+ **_Proactive Communication:_** _Utilise the CRM system to initiate and maintain_ proactive communication across segments, ensuring seamless coordination and driving effective sales efforts.
+ **Industry Representation:** Actively represent OSTTRA at industry conferences, trade shows, and professional associations, showcasing our value proposition and expanding our network.
**Person Specification:**
+ **Proven Experience:** Demonstrated success with the financial community, showcasing a robust track record in lead generation, impactful product presentations, effective commercial negotiations, and exceeding sales targets.
+ **Financial Market Knowledge:** Deep understanding of financial market ecosystems and post-trade processes, enabling you to navigate and address client needs effectively.
+ **Client Communication Skills:** Ability to interpret and respond to client communications thoughtfully, balancing their needs with strategic sales objectives to drive results.
+ **Solution-Oriented Mindset:** Capacity to understand client workflows and requirements, positioning tailored solutions that meet their unique challenges and enhance satisfaction.
+ **Relationship Building:** Strong ability to cultivate and maintain relationships with key decision-makers, fostering trust and collaboration for long-term partnerships.
+ **Team Player with Independence:** Comfortable working both independently and as part of a collaborative team, demonstrating adaptability and initiative.
+ **Effective Prioritisation:** Skilled in self-prioritising tasks and managing shifting objectives, ensuring focus on high-impact activities.
+ **Multitasking Ability:** Proven ability to thrive in a fast-paced, dynamic environment, managing responsibilities to both internal and external stakeholders efficiently.
+ **Organisational and Analytical Skills:** Strong organisational capabilities paired with analytical skills, allowing for effective data-driven decision-making.
+ **Exceptional Communication:** Excellent oral and written communication skills, facilitating clear and persuasive interactions with clients and colleagues alike.
+ **Languages:** Fluent Italian required
**Special Job Requirements:**
+ Some travel required
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:? ?and your request will be forwarded to the appropriate person?
**US Candidates Only:** The EEO is the Law Poster ? describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:** 314744
**Posted On:** 2025-06-27
**Location:** London, United Kingdom

**Discover. A brighter future.**
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
**Job Description:**
**What You'll Do**
Responsible for managing business development in one or more countries, regions or industries. Responsible for building and maintaining a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies.
Responsible for cultivating and expanding multiple strategic and complex external relationships by serving as lead representative for Discover to identify and drive opportunities to expand business targets within portfolio. Serves a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g. Prepaid, Credit, Debit, etc.).
**How You'll Do It**
+ Drive new partnerships with payment service providers to grow merchant acceptance for Discover in the UK.
+ Manage the entire sales process, from pipeline development, lead generation to closing deals, and implementation. Manage pipeline.
+ Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth. Identifies and creates business case to establish new development activities with internal (Risk, AML, etc.) and external industry partners.
+ Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant. Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.
+ Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth.
+ Manage and build relationships with existing strategic network participants. Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position.
+ Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
+ Performs market analyses and business development activities to increase network transaction volume and revenue generation.
+ Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience.
+ Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS.
+ Address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices.
**Qualifications You'll Need**
**The Basics**
+ Bachelors Business Administration and Management, Finance, Marketing or related
+ Payments, Relationship Management or Marketing
+ Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
**In Lieu of Education Experience**
+ Business Development, Sales, Strategy, Payments, Relationship Management or Marketing
+ Technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
**Physical and Cognitive Requirements**
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
+ Primarily remain in a stationary position.
+ Occasionally move about the work environment to complete the major responsibilities of the job.
+ Primarily performed indoors in an office setting.
+ Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
+ Ability to communicate verbally.; Ability to communicate in written form.
+ Travel up to 50% of the time.
**Bonus Points If You Have**
+ Masters Business Administration and Management, Finance, Marketing or related
+ Business Development in Fintech, Credit, Debit, Prepaid, and/or Commercial Payments
+ Passion for sales and adept at solving business problems, with a relentless drive to secure new PSP partnerships-whether directly or indirectly through Discover merchant acquirers.
+ Ability to work on a pipeline to sign up new partners while simultaneously managing existing partnerships.
+ Hands-on approach, involved in planning, sales, and implementation.
+ Proven track record of signing up new partners from planning to closure.
+ Extensive experience working with PSPs, including embedded finance companies like Bigcommerce and Lightspeed, as well as gateways or Payfacs, etc. Alternatively, experience at merchant acquirers or payment networks collaborating with these type of PSPs.
+ Solid understanding of the UK/European PSP landscape.
+ A team player who brings energy, ideas, and fun, along with a strong problem-solving mindset.
*** Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis. ***
**Application Deadline:**
The application window for this position is anticipated to close on Jul-01-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover, a division of Capital One, N.A., is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) ( complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.

Client Service Delivery Specialist u2013 Global Broking Centre







Do you enjoy the challenge of working in a busy environment, supporting colleagues to deliver outstanding customer service and the best outcomes for clients?







Do you thrive in making a difference in your role and continually seek to improve processes?



Are you looking for a role that offers you a structured career path and ongoing development?







Then this is the role for you!







We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices.







Due to growth we are growing our client service delivery team, these role are initially 12 month FTC positions.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







You will be responsible for managing key technical activities across the broking / placement process.







A usual day as a Client Service Delivery Specialist will involve:




Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements.


Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests


Working towards required levels of technical knowledge and behavioural standards, with the necessary support and training from colleagues.


Building strong relationships with CSD colleagues, brokers and other internal stakeholders.


Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets.


Collaborating with Client Service Delivery colleagues to meet divisional targets.





How this opportunity is different







The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working u2013 we ensure activities are allocated appropriately. Right people, right skills, right activities.







This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary.







You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon.







Skills and experience that will lead to success.




High attention to detail.


Ability to work to deadlines.


Ability to work individually and in a team.


Relevance experience within the insurance industry preferred.


Understanding of insurance risk


Excellent listening, organisation, and presentation abilities.


An organised, highly personable, and approachable individual, who is a skilled communicator.


Willingness to learn and share knowledge.


Understanding of Word and Excel.





Whatu2019s in it for you.




Structured onboarding & training process


Discretionary bonus


Pension and life assurance scheme


Private medical care


Cycle to work scheme.


Virtual GP and employee assistance programme.


Workplace savings scheme


Two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself





How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.



Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI-RC



#Hybrid









2025-85326

Client Service Delivery Specialist u2013 Global Broking Centre







Do you enjoy the challenge of working in a busy environment, supporting colleagues to deliver outstanding customer service and the best outcomes for clients?







Do you thrive in making a difference in your role and continually seek to improve processes?



Are you looking for a role that offers you a structured career path and ongoing development?







Then this is the role for you!







We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices.







Due to growth we are growing our client service delivery team, these role are initially 12 month FTC positions.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







You will be responsible for managing key technical activities across the broking / placement process.







A usual day as a Client Service Delivery Specialist will involve:




Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements.


Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests


Working towards required levels of technical knowledge and behavioural standards, with the necessary support and training from colleagues.


Building strong relationships with CSD colleagues, brokers and other internal stakeholders.


Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets.


Collaborating with Client Service Delivery colleagues to meet divisional targets.





How this opportunity is different







The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working u2013 we ensure activities are allocated appropriately. Right people, right skills, right activities.







This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary.







You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon.







Skills and experience that will lead to success.




High attention to detail.


Ability to work to deadlines.


Ability to work individually and in a team.


Relevance experience within the insurance industry preferred.


Understanding of insurance risk


Excellent listening, organisation, and presentation abilities.


An organised, highly personable, and approachable individual, who is a skilled communicator.


Willingness to learn and share knowledge.


Understanding of Word and Excel.





Whatu2019s in it for you.




Structured onboarding & training process


Discretionary bonus


Pension and life assurance scheme


Private medical care


Cycle to work scheme.


Virtual GP and employee assistance programme.


Workplace savings scheme


Two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself





How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.



Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI-RC



#Hybrid

Client Service Delivery Specialist u2013 Global Broking Centre







Do you enjoy the challenge of working in a busy environment, supporting colleagues to deliver outstanding customer service and the best outcomes for clients?







Do you thrive in making a difference in your role and continually seek to improve processes?



Are you looking for a role that offers you a structured career path and ongoing development?







Then this is the role for you!







We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices.







Due to growth we are growing our client service delivery team, these role are initially 12 month FTC positions.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







You will be responsible for managing key technical activities across the broking / placement process.







A usual day as a Client Service Delivery Specialist will involve:




Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements.


Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests


Working towards required levels of technical knowledge and behavioural standards, with the necessary support and training from colleagues.


Building strong relationships with CSD colleagues, brokers and other internal stakeholders.


Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets.


Collaborating with Client Service Delivery colleagues to meet divisional targets.





How this opportunity is different







The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working u2013 we ensure activities are allocated appropriately. Right people, right skills, right activities.







This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary.







You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon.







Skills and experience that will lead to success.




High attention to detail.


Ability to work to deadlines.


Ability to work individually and in a team.


Relevance experience within the insurance industry preferred.


Understanding of insurance risk


Excellent listening, organisation, and presentation abilities.


An organised, highly personable, and approachable individual, who is a skilled communicator.


Willingness to learn and share knowledge.


Understanding of Word and Excel.





Whatu2019s in it for you.




Structured onboarding & training process


Discretionary bonus


Pension and life assurance scheme


Private medical care


Cycle to work scheme.


Virtual GP and employee assistance programme.


Workplace savings scheme


Two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself





How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.



Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI-RC



#Hybrid









2025-85326

Client Service Delivery Specialist u2013 Global Broking Centre







Do you enjoy the challenge of working in a busy environment, supporting colleagues to deliver outstanding customer service and the best outcomes for clients?







Do you thrive in making a difference in your role and continually seek to improve processes?



Are you looking for a role that offers you a structured career path and ongoing development?







Then this is the role for you!







We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices.







Due to growth we are growing our client service delivery team, these role are initially 12 month FTC positions.







Aon is in the business of better decisions







At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like







You will be responsible for managing key technical activities across the broking / placement process.







A usual day as a Client Service Delivery Specialist will involve:




Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements.


Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests


Working towards required levels of technical knowledge and behavioural standards, with the necessary support and training from colleagues.


Building strong relationships with CSD colleagues, brokers and other internal stakeholders.


Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets.


Collaborating with Client Service Delivery colleagues to meet divisional targets.





How this opportunity is different







The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working u2013 we ensure activities are allocated appropriately. Right people, right skills, right activities.







This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary.







You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon.







Skills and experience that will lead to success.




High attention to detail.


Ability to work to deadlines.


Ability to work individually and in a team.


Relevance experience within the insurance industry preferred.


Understanding of insurance risk


Excellent listening, organisation, and presentation abilities.


An organised, highly personable, and approachable individual, who is a skilled communicator.


Willingness to learn and share knowledge.


Understanding of Word and Excel.





Whatu2019s in it for you.




Structured onboarding & training process


Discretionary bonus


Pension and life assurance scheme


Private medical care


Cycle to work scheme.


Virtual GP and employee assistance programme.


Workplace savings scheme


Two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself





How we support our colleagues







In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.



Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI-RC



#Hybrid