3 Client Relations jobs in the United Kingdom

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JOB BAND: D
CONTRACT TYPE: Full-time
DEPARTMENT: BBC Studios- Digital
LOCATION: London
PROPOSED SALARY RANGE: £45,000-£0,000 + London Weighting ( ,441)depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

The Account Manager, Brand Partnerships is responsible for supporting brand partnerships as a revenue driving line of business within the BBC Digital Brands portfolio, ensuring our content and media opportunities are fully embedded within the wider GM&S BBC Studios teams.

The team’s purpose is to ensure that BBC Studios is a credible partner for endemic client categories, and that we can leverage these relationships to develop meaningful long-term partnerships.

YOUR KEY RESPONSIBILITIES AND IMPACT:

• Support the Head of Brand Partnerships to optimise the pre-sale and post-sale workflows to successfully utilise our existing and new workforce to respond to client requests.Meet regularly with programming and sales team members to discuss process and find new ways to improve workflows.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients; ensure responses to briefs are in-line with the advertising guidelines.
• Build trust and a clear line of communication with key stakeholders within the content and compliance teams and align on guidelines to exploit all IPs as efficiently as possible.
• Own process for development of presentation decks, co-ordinating across multiple teams including content development, insights, delivery and operations.
• Serve as the main point of contact between internal stakeholders (i.e. creative, production, social media) and external stakeholders including clients and agencies.
• Track all deliverables (content and media), ensuring they adhere to set timelines.
• Build and strengthen client relationship to achieve long-term partnerships. Manage post-sale process as key point of contact for clients.
• Generate progress reports and produce post-campaign reports for clients, working with Paid Social Manager.
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.

ESSENTIAL

• Mid-level professional experience in a client-facing account manager role at a broadcast, media owner or media agency
• Ability to multitask and juggle several responsibilities simultaneously
• Extensive experience of project managing projects / workstreams to successful outcomes.
• Demonstrates strong organisational and planning skills and manages conflicting priorities to meet deadlines.
• Proactively acquires knowledge and takes the initiative in implementing solutions to improve processes and drive the momentum of projects.
• Excellent communication (spoken, written, listening), attention to detail and stakeholder management skills.
• Strong understanding and interest in the world of digital and use of social channels e.g. Facebook, Instagram and Snapchat

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

#BBCSTUDIOS

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a GlanceThis is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

• A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days.
• Defined pension (up to 10% employer contributions).
• Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit.
• BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group’s science-based Net Zero targets here .
• Career development in a values-led purpose-driven culture.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.