886 Client Relationship Managers jobs in London

Sales Manager

London, UK

£40,000-45,000 (dependant on experience)

On-Site Role

Position Overview

The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilises all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Senior Sales Manager, Cluster Sales Manager, or Technical Events Manager.

Key Job Responsibilities

Revenue Generation

• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore's sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

Job Qualifications

• BS/BA or 1+ years of Encore or equivalent experience preferred
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills

Competencies

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Overview

We are seeking a dynamic and results-driven Sales Manager to lead our sales team and drive business growth. The ideal candidate will possess strong leadership qualities and a proven track record in sales management, with the ability to motivate and develop a high-performing team. This role requires excellent communication skills, organisational abilities, and a passion for delivering exceptional customer service.

Responsibilities

• Develop and implement effective sales strategies to achieve company targets.
• Supervise and manage the sales team, providing guidance and support to enhance performance.
• Foster a positive team environment that encourages collaboration and innovation.
• Monitor sales metrics and analyse performance data to identify areas for improvement.
• Conduct regular training sessions to improve team skills in merchandising, customer engagement, and product knowledge.
• Maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
• Oversee administrative tasks related to sales operations, including reporting and inventory management.
• Ensure adherence to company policies and procedures while maintaining high standards of professionalism.

Requirements

• Proven experience in sales management or retail management with a strong understanding of sales processes.
• Demonstrated leadership skills with experience in supervising teams effectively.
• Excellent communication skills, both verbal and written, with a focus on phone etiquette.
• Strong organisational skills with the ability to manage time effectively in a fast-paced environment.
• Multilingual or bilingual capabilities are highly desirable to cater to diverse customer bases.
• Experience in merchandising and an understanding of market trends is advantageous.
• Administrative experience is preferred, along with proficiency in relevant software applications. If you are passionate about driving sales success and leading a motivated team, we encourage you to apply for this exciting opportunity as a Sales Manager.

Job Type: Full-time

Pay: £12.00-£14.50 per hour

Expected hours: 40 per week

Ability to commute/relocate:

• London E15 2ST: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you a UK permanent resident?

Education:

• Bachelor's (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: Hybrid remote in London E15 2ST

Looking to bring your sales experience to a leadership role? We are seeking a dynamic and experienced Head of Sales to join our established Residential office based in the heart of Wandsworth. In this pivotal role, you will oversee and maintain the efficient running of the Wandsworth Residential Sales office. Additionally, you will drive the continued development of the business within the community, lead the generation of new business opportunities for the office, expand our client database, and foster the growth of the sales team in Wandsworth. This is an exciting opportunity for someone looking to take the next step in their career.

Join our fun and dynamic team of twelve professionals across sales and lettings, where you'll enjoy plenty of interaction with existing and potential clients.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

Main tasks:

• Generate new instructions and manage your portfolio to exceed agreed targets
• Grow market share and drive the business forward to increase income and profitability
• Line management of the Wandsworth Sales team, providing leadership and review of performance regularly
• Develop presence within the community and oversee local marketing initiatives
• Adhere to the Residential Sales Standard Operating Procedures and maintain high standards of compliance and record keeping across our systems
• Chair a daily morning meeting to review previous day’s activity, identify any new business opportunities and set daily tasks
• Deliver a consistently high level of service to clients, maintaining reputation for professionalism and integrity
• Collaborate with other offices and divisions to maximise cross-selling opportunities, cross referrals and joint instructions
• Attend relevant meetings and training courses
• Be a positive influence leading the team helping to maintain a mutually supportive and team orientated environment
• Other reasonable duties that may be required

About Freshcup  

Freshcup was founded with the vision of reducing the use of disposable cups and keeping sinks free of dirty cups. Our innovative, compact washer is designed for workplaces, hospitality venues, healthcare facilities and more. With thousands of installations worldwide, Freshcup is now expanding into the UK. We are committed to sustainability, ease of use, time savings, and ensuring clean cups for every setting. Our customer base include installations across organisations from government ministries and large corporates to SMEs. 

The Role  

We are looking for a hands-on Sales Manager to drive Freshcup’s UK sales. This is not a corporate role it requires a start-up mentality, a passion for building something new, and the energy to open up new markets. 

You will be responsible for winning new business across multiple sectors by offering them a service plan. You will also support establishing Freshcup UK’s sales processes, partnerships, and ways of working, creating the foundations for long-term success. 

Key Responsibilities  

• Selling - Identify, target and win new business across offices, hospitality, healthcare, education and other sectors 
• Build relationships with key stakeholders such as facilities, operations, ESG and other relevant managers  
• Lead the full sales cycle: prospecting, pitching, negotiating and closing 
• Support the set-up of Freshcup UK sales operations, CRM, and reporting processes 
• Collaborate with marketing to generate leads and run campaigns 
• Provide input to UK leadership on market feedback and opportunities 
• Represent Freshcup UK at client meetings, trade shows, and industry events 

Requirements  

• Proven track record in B2B sales, ideally in equipment, services, facilities or sustainability solutions 
• Strong negotiation and closing skills with clear evidence of hitting and exceeding targets 
• “Can do” approach and Entrepreneurial mindset: thrives in fast-moving, resource-light environments 
• Comfortable being both strategic and hands-on – from creating sales plans to picking up the phone where the majority of time will be spent 
• Excellent interpersonal, communication and presentation skills 
• Self-starter, highly motivated and results-driven 

Preferred  

• Experience in B2B sales or working with facilities, hospitality or office-based clients 
• Knowledge of digital marketing and lead generation 
• Minimum 2 years management experience 
• Minimum 3 years sales experience 

What We Offer  

• The chance to join a business at the start of its UK launch 
• High autonomy and the ability to directly shape Freshcup’s UK sales approach 
• A dynamic, mission-driven environment  

About Us

LIVING ROOMS is a privately owned collection comprising The Laslett Hotel in Notting Hill as well as luxury serviced apartments across 6 other central London locations including 65 Harley Street, Weymouth Mews, 74-78 Marylebone Lane, 56 Welbeck Street in Marylebone and Europa House in Little Venice

THE ROLE

The Sales Manager is responsible for new business development and maintaining and growing existing accounts. To meet financial goals consistently and be expected to procure business across the group at our 7 different locations and across rooms, suites, events, food & beverage and wellness.

This role is suited to a highly motivated and creative individual that has a strong desire to exceed within a highly competitive market and has a proven track record within luxury London hotels and apartments.

Instagram: @livingroomsldn @thelaslett

LinkedIn: Living Rooms, The Hotel Alternative

RESPONSIBILITIES

• Solicit and contract new business opportunities with consistent business development tactics to maximize room, events, food & beverage and wellness sales.
• Client relationship management and key account management to drive business growth.
• Ensure all promotion and distribution channels are fully exploited within travel agencies and target markets to maximize domestic and overseas opportunities.
• Communicate & handover effectively to the operations team to deliver a high level of service for stays and events.
• Conducting client meetings, sales calls, site visits, FAM Trips, networking events.
• Participate and represent the hotel and apartments at travel trade shows.
• Conduct creative site inspections with clients.
• Respond to RFPs and create client proposals.
• Demonstrate strong time management skills and effective communication with clients and co-workers.
• Maintain complete knowledge of all hotel services/features and hours of operation.
• Promote positive relations with key stakeholders (clients, guests and employees).
• Maintain high level of knowledge of the competitive set.
• Maintain sales & events databases for direct marketing purposes.
• Create full sales action plans on a quarterly basis or as requested by the Director of

Sales & Marketing

• Achieve or exceed assigned quarterly financial goals in, rooms and events.
• Positively contribute to the weekly Sales & Marketing Meeting
• Positively contribute to the Revenue Meeting & achievement of overall hotel goals in ADR, Occupancy, and RevPAR.
• Plan and prepare appointments for pre agreed sales trips.
• Create pre-trip and post-trip reports in a timely manner.
• Liaising with clients and the operational team at The Laslett facilitating the smooth running of all events, meetings and VIP stays.
• Prepare the annual Sales & Events budget and Board Reports every quarter.
• Attend meetings as required.
• Provide feedback to the team on changing trends and client expectations in the market.

RELATIONSHIPS

• Working with all HOD’s to ensure they are aware of all key clients.
• Support the F&B outlets with access to key local companies/ insights for purpose of incentives during need periods.
• Manage the relationships with any 3rd party suppliers, ensuring they are clear on the hotel’s goals and vision.
• Proactively manage any neighbourhood relationships.

WHAT WE ARE LOOKING FOR

• A strong sales background with at least 3+ years’ experience, preferably within the luxury or lifestyle hotel sector in London.
• Demonstration of surpassing sales targets that drive results.
• Highly motivated to achieve at the top level.
• Excellent organisational and communication skills.
• Strong commercial acumen and data driven decision making.
• A true team player and ability to work in a fast-paced, ever changing environment.
• Delivering polished, professional and authentic service to our guests.
• Proficiency in key sales tools.

WHY JOIN US

• Work for an independently owned brand in a creative environment
• Opportunity for travel within the UK and overseas
• Competitive salary
• Pension
• Discounts with major retailers
• Enhanced maternity and paternity leave
• Generous Holiday allowance
• Health and Wellbeing Programme
• Staff Discounts
• Access to Lowy Rewards - Benefits platform with access to Retail/Restaurant discounts
• Access to Code Hospitality

Sales managers/Sales executives (TMC) £40-60k + uncapped commission, An excellent opportunity to join an expanding TMC in a very exciting growth stage ,where you will be responsible for selling their services to small,mid-sized and global corporate customers across the UK They are looking for BDM/Sales experience for another TMC, Travel tech or related service with very strong experience in hunting new business.

Sales manager/Sales executives Responsibilities

• Identify leads across a range of sectors.
• Build a pipeline of new business, consistently following up with prospective clients and attending meetings in person and online.
• Conduct demonstrations and presentations.
• Maintain CRM and ensure client information is up to date.
• Complete RFP's and client proposals.
• Networking and identifying potential clients via conferences, seminars, socials or industry events.

Sales managers/Sales executives Skills Required

• A successful track record in developing new business in the corporate travel sector.
• Proficiency in using Microsoft Excel, Word and PowerPoint.
• Confident networking and presenting to a wide range of audiences.
• Excellent commercial, negotiation and interpersonal skills.
• A self-starter and persistent sales professional.

Additional Details

• A basic salary of £0,000 - 0,000 per annum depending on experience
• Uncapped commission structure,
• Hybrid, offices based in London,

If you are interested in the above role please apply online or send your cv to quoting DT60249

Job Title: Sales Manager – Luxury Care Home – London

Salary: Up to £60,000 + Bonus

Location: London

My client is prestigious luxury care home in London, and they are seeking for an experienced Sales Manager to drive occupancy and deliver exceptional experiences for residents and their families.

As Sales Manager, you’ll be the face of our stunning home—building relationships, guiding families through their care journey, and converting enquiries into move-ins. With your consultative approach and natural empathy, you’ll turn interest into trust and trust into long-term membership.

Key Responsibilities

• Manage the full sales journey from enquiry to move-in, ensuring every family feels valued and supported.
• Build strong relationships with healthcare professionals and referral partners to generate high-quality leads.
• Deliver engaging tours and presentations that showcase our luxury care and lifestyle offering.
• Track and report on pipeline performance through CRM (Salesforce).
• Support events, open days and community outreach to enhance brand visibility.

About You

• Proven track record in sales or relationship management within care homes, retirement living or luxury hospitality.
• Exceptional communication, empathy and presentation skills.
• Results-driven, organised and commercially aware.
• Flexible to support occasional evening or weekend events.

Benefits

• Competitive salary with bonus potential.
• Private healthcare, pension and wellbeing support.
• Ongoing professional development and clear career progression.
• Join a growing luxury care brand known for its excellence and compassion.

If you are keen to discuss the details further, please apply today or send your cv to

V&C Associates are excited to be working with a well known business entrepreneur responsible for the growth of many well known brands in the UK. Following a recent acquisition, the team are looking looking for a highly motivated, entrepreneurial Business Sales Manager.

This is a hands-on, fast-paced role requiring commercial and entrepreneurial acumen, strategic thinking, an ability to work across multiple industries simultaneously reporting to the General Manager/Head of Brands. A fantastic opportunity for a commercially minded professional with 3+ years' experience in FMCG, consumer goods, e-commerce, or entrepreneurial environments. You’ll drive sales growth, build strategic partnerships, and collaborate on marketing campaigns across multiple brand and our clients is seeking a proactive self-starter with strong sales, account management, and business development skills, ready to thrive in a fast-paced environment.

Key Requirements

• Lead growth strategies to expand market share and brand visibility
• Manage retail, distribution, and e-commerce partnerships
• Collaborate with marketing on campaigns and product launches
• Analyse performance data to optimise ROI
• Support operational coordination, budgeting, and pricing
• Conduct market research to spot trends and opportunities
• Some UK and occasional international travel may be required.
• Drive sales be generating leads

Key attributes:-

• Entrepreneurial
• Driven and Passionate
• Organised and structured
• Measured

About V&C

V&C Associates is a specialist UK recruitment agency known for connecting premium consumer brands with top talent. They focus on personal, high-quality service to help businesses in FMCG, e-commerce, and consumer goods find skilled professionals quickly and effectively.