74 Client Relationships jobs in London

Bridging Finance West End, London Full-Time | Permanent Competitive base salary commission About the Opportunity Are you a confident, motivated, and relationship-driven sales professional with a passion for property finance? We are working with a leading specialist lender in the bridging and short-term property finance space, with a strong reputation for fast, flexible lending solutions. We are now seeking a Business Development Executive to join their growing team based in the West End of London. This is an exciting opportunity to become a key player in a high-growth environment, driving new business opportunities and developing strategic relationships across the broker and intermediary market. Key Responsibilities Generate new business by identifying, contacting, and onboarding introducers, brokers, and property professionals. Develop and maintain strong, lasting relationships with a wide network of intermediaries, ensuring repeat business and referrals. Manage the end-to-end sales process from lead generation to deal completion. Work closely with internal credit and underwriting teams to progress applications and ensure deals are completed efficiently. Maintain accurate records of your pipeline using CRM systems, providing regular updates on deal status and performance. Attend industry networking events, expos, and meetings to promote the brand and identify new growth opportunities. Stay abreast of market trends, competitor offerings, and regulatory developments within the specialist lending sector. Key Requirements Experience: Minimum 2 years’ experience in a Business Development, Sales, or Relationship Management role. Experience in bridging finance, property finance, or specialist lending is essential. Strong broker network and established relationships in the property/finance space will be highly advantageous. Skills: Excellent communication and interpersonal skills. Proven ability to hit and exceed targets and KPIs. Commercially savvy with a good understanding of lending criteria and risk. Organised, self-motivated, and capable of working independently. Comfortable managing a busy workload and multiple deals concurrently. Qualifications: A degree is not essential but will be viewed favourably. CeMAP or similar financial qualification is beneficial but not mandatory.

Are you ready to take your career to the next level with an innovative and forward-thinking financial services provider? We're partnering with a dynamic organisation that is reshaping the industry and committed to delivering exceptional client experiences. This is an exciting opportunity to work as an Relationship Manager in a fast-paced, collaborative environment where your contributions will be valued, and your career growth is a top priority. The role will pay up to £80,000, excellent benefits and is based in Central London.

This is an exciting opportunity for a Relationship Manager to help provide day-to-day support for Relationship Managers, completing CDD reviews, account opening and payment tasks.

What is expected of the Relationship Manager?

• Comply with Regulatory & AML policies- this involves sanctions screening, PEP activity, large value transactions and high-risk country monitoring.
• Further investigations to ensure activity of customer falls in line with CDD/KYC protocols.
• Interdepartmental coordination to deliver high quality services. Namely between Treasury, Settlement and OPS.
• Process all mortgage applications in a compliant manner, without errors and right first time.
• Administrative work to ensure all customer files are up to date: this includes periodic reviews of all customer files to assess the adequacy of all presented documentation and KYC information.
• Ensure compliance with laws and regulations relevant to responsibilities by enrolling in workshops, training courses and/or obtaining relevant certifications.
• Ensure, where possible, customers are informed of any changes to the terms of reference relating to their accounts and the services provided by the bank.
• Ensure customers’ requests are completed- whether they are transfers, cash orders, cheque books, depositing cash and enquiries
• Meet all customer and performance KPI’s
• Point of contact for customers
• Escalate risk matters to appropriate senior managers
• As part of your self-development manage a small portfolio of customers, getting to know them ensuring that where appropriate they have online banking access, debit cards and are aware of the products and services we offer.
• Achieve financial and non-financial objectives set

What we look for in a Relationship Manager?

• Fluent Arabic
• Up to date knowledge of AML regulations (JMLSG, FCA rules, 3rd EU Money Laundering Directive, The Money Laundering Regulations)
• Certified Role
• Working knowledge of day-to-day banking activities
• Good knowledge in using the bank’s core operating systems
• Communication skills with colleagues and customers
• Ability to work under pressure and meeting deadlines

What the Relationship Manager will receive?

• Up to £80,000 and Employee benefits package
• A great work environment in a wonderful Central London location
• The opportunity to learn, progress and enhance your skills

Bridging Finance

West End, London

Full-Time | Permanent

Competitive base salary + commission

About the Opportunity

Are you a confident, motivated, and relationship-driven sales professional with a passion for property finance?

We are working with a leading specialist lender in the bridging and short-term property finance space, with a strong reputation for fast, flexible lending solutions. We are now seeking a Business Development Executive to join their growing team based in the West End of London.

This is an exciting opportunity to become a key player in a high-growth environment, driving new business opportunities and developing strategic relationships across the broker and intermediary market.

Key Responsibilities

• Generate new business by identifying, contacting, and onboarding introducers, brokers, and property professionals.
• Develop and maintain strong, lasting relationships with a wide network of intermediaries, ensuring repeat business and referrals.
• Manage the end-to-end sales process from lead generation to deal completion.
• Work closely with internal credit and underwriting teams to progress applications and ensure deals are completed efficiently.
• Maintain accurate records of your pipeline using CRM systems, providing regular updates on deal status and performance.
• Attend industry networking events, expos, and meetings to promote the brand and identify new growth opportunities.
• Stay abreast of market trends, competitor offerings, and regulatory developments within the specialist lending sector.

Key Requirements

Experience:

• Minimum 2 years’ experience in a Business Development, Sales, or Relationship Management role.
• Experience in bridging finance, property finance, or specialist lending is essential.
• Strong broker network and established relationships in the property/finance space will be highly advantageous.

Skills:

• Excellent communication and interpersonal skills.
• Proven ability to hit and exceed targets and KPIs.
• Commercially savvy with a good understanding of lending criteria and risk.
• Organised, self-motivated, and capable of working independently.
• Comfortable managing a busy workload and multiple deals concurrently.

Qualifications:

• A degree is not essential but will be viewed favourably.
• CeMAP or similar financial qualification is beneficial but not mandatory.

Job Description

Bridging Finance

West End, London

Full-Time | Permanent

Competitive base salary + commission

About the Opportunity

Are you a confident, motivated, and relationship-driven sales professional with a passion for property finance?

We are working with a leading specialist lender in the bridging and short-term property finance space, with a strong reputation for fast, flexible lending solutions. We are now seeking a Business Development Executive to join their growing team based in the West End of London.

This is an exciting opportunity to become a key player in a high-growth environment, driving new business opportunities and developing strategic relationships across the broker and intermediary market.

Key Responsibilities

• Generate new business by identifying, contacting, and onboarding introducers, brokers, and property professionals.
• Develop and maintain strong, lasting relationships with a wide network of intermediaries, ensuring repeat business and referrals.
• Manage the end-to-end sales process from lead generation to deal completion.
• Work closely with internal credit and underwriting teams to progress applications and ensure deals are completed efficiently.
• Maintain accurate records of your pipeline using CRM systems, providing regular updates on deal status and performance.
• Attend industry networking events, expos, and meetings to promote the brand and identify new growth opportunities.
• Stay abreast of market trends, competitor offerings, and regulatory developments within the specialist lending sector.

Key Requirements

Experience:

• Minimum 2 years’ experience in a Business Development, Sales, or Relationship Management role.
• Experience in bridging finance, property finance, or specialist lending is essential.
• Strong broker network and established relationships in the property/finance space will be highly advantageous.

Skills:

• Excellent communication and interpersonal skills.
• Proven ability to hit and exceed targets and KPIs.
• Commercially savvy with a good understanding of lending criteria and risk.
• Organised, self-motivated, and capable of working independently.
• Comfortable managing a busy workload and multiple deals concurrently.

Qualifications:

• A degree is not essential but will be viewed favourably.
• CeMAP or similar financial qualification is beneficial but not mandatory.

Job Description

Are you ready to take your career to the next level with an innovative and forward-thinking financial services provider? We're partnering with a dynamic organisation that is reshaping the industry and committed to delivering exceptional client experiences. This is an exciting opportunity to work as an Relationship Manager in a fast-paced, collaborative environment where your contributions will be valued, and your career growth is a top priority. The role will pay up to £80,000, excellent benefits and is based in Central London.

This is an exciting opportunity for a Relationship Manager to help provide day-to-day support for Relationship Managers, completing CDD reviews, account opening and payment tasks.

What is expected of the Relationship Manager?

• Comply with Regulatory & AML policies- this involves sanctions screening, PEP activity, large value transactions and high-risk country monitoring.
• Further investigations to ensure activity of customer falls in line with CDD/KYC protocols.
• Interdepartmental coordination to deliver high quality services. Namely between Treasury, Settlement and OPS.
• Process all mortgage applications in a compliant manner, without errors and right first time.
• Administrative work to ensure all customer files are up to date: this includes periodic reviews of all customer files to assess the adequacy of all presented documentation and KYC information.
• Ensure compliance with laws and regulations relevant to responsibilities by enrolling in workshops, training courses and/or obtaining relevant certifications.
• Ensure, where possible, customers are informed of any changes to the terms of reference relating to their accounts and the services provided by the bank.
• Ensure customers’ requests are completed- whether they are transfers, cash orders, cheque books, depositing cash and enquiries
• Meet all customer and performance KPI’s
• Point of contact for customers
• Escalate risk matters to appropriate senior managers
• As part of your self-development manage a small portfolio of customers, getting to know them ensuring that where appropriate they have online banking access, debit cards and are aware of the products and services we offer.
• Achieve financial and non-financial objectives set

What we look for in a Relationship Manager?

• Fluent Arabic
• Up to date knowledge of AML regulations (JMLSG, FCA rules, 3rd EU Money Laundering Directive, The Money Laundering Regulations)
• Certified Role
• Working knowledge of day-to-day banking activities
• Good knowledge in using the bank’s core operating systems
• Communication skills with colleagues and customers
• Ability to work under pressure and meeting deadlines

What the Relationship Manager will receive?

• Up to £80,000 and Employee benefits package
• A great work environment in a wonderful Central London location
• The opportunity to learn, progress and enhance your skills

Role: Senior Relationship Manager Who are we? OpenPayd is a universal financial infrastructure that powers the growth of the digital economy. By providing seamless, API-driven access to global financial services, OpenPayd enables businesses to move and manage money globally. The OpenPayd platform delivers a full suite of banking and payments services, including payment accounts, trading capabilities, international and domestic payments and Open Banking services - all accessible via a single API. With a growing network of global banking partners, OpenPayd is providing the robust banking infrastructure digital businesses need to thrive. How will you add value to the OpenPayd journey? Own and manage a portfolio of Tier 1 and Tier 2 client accounts, ensuring long-term satisfaction and retention Identify opportunities to upsell and cross-sell relevant products and services to maximise account value Build and nurture strong, strategic relationships with key stakeholders across client organisations Serve as the main point of contact for escalations, complex queries, and strategic account direction Maintaining a portfolio of existing or new corporate customers Managing the delivery of issues solved by the operations team Building relationships with our existing clients in order to meet revenue forecasts, increase the revenue and their satisfaction Establishing and maintaining long term customer relationships providing best practice advice to improve their operations and initiatives and monitoring outcomes for OpenPayd Initiating and participating in account planning sessions with both internal teams and client's key stakeholders Capturing new customer requirements in order to improve revenue and satisfaction Monitoring client communication channels and proactively assisting customers Liaising with other departments where appropriate to deliver end-to-end client success The ideal candidate will have the following: Have at least 8 years' experience in FX/Banking/Cross-border Payments and or Financial Technologies or relevant with similar clients verticals (Financial Institutions, Banking, Crypto, SAAS, Gaming / FX Providers) Min 10-15 years of client facing experience Understanding verticals such as: Crypto or CFD Markets Experience working directly with customers from a variety of backgrounds Excellent relationship management skills Proficiency in modern office place communications and project management tools (Slack/Trello/HubSpot etc…) Proficiency in CRMs – Salesforce preferably A general understanding of Foreign Exchange / Bank Transfer / Fintech industry A willingness to engage with customers and to go above and beyond to deliver Ability to drive projects and lead operational efficiency through proposing new solutions Self-driven & motivated individual Strong understanding of Salesforce reporting and client management Excellent communication skills able to handle challenging conversations and communicate persuasively at C-level Our perks and benefits: Personal training budget - £3000 Cycle to Work scheme Discounted gym membership Corporate discounts via PerkBox Travel loan Company Pension plan Health, Dental & Life Insurance Friday office breakfasts, office fruits and a full bar & regular team socials 25 days annual leave plus the Bank Holidays, extra day off for Birthday & Social Volunteering Uncapped commission We’d like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies: OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.

Location : Kensington, London Start date: November 2025 or earlier At LUCA FALONI , we create timeless Italian menswear crafted with the finest materials and traditional artisanship. We bring uncompromising quality, effortless style, and exceptional service to clients worldwide. We are looking for a Customer Relationship Manager to join our London-based team and lead our customer service operations globally. If you are passionate about delivering outstanding client experiences, building strong teams, and driving service excellence in a luxury retail environment, this could be your next big step. What you will do: Lead and inspire the customer service team to deliver best-in-class support across all channels (email, chat, phone, social). Develop and implement service strategies that elevate the customer journey and build long-term loyalty. Monitor key performance metrics and continuously improve response times, quality, and satisfaction. Collaborate closely with e-commerce, retail, logistics, and marketing teams to ensure a seamless omnichannel experience. Lead customer interactions with empathy and efficiency, transforming challenges into opportunities to build lasting client loyalty. Train, mentor, and grow your team to achieve their highest potential. What we are looking for: Proven experience in customer service management, ideally within luxury retail, fashion, or e-commerce. Strong leadership and people management skills. Excellent communication and problem-solving abilities. Data-driven mindset with the ability to analyse performance and implement improvements. Passion for delivering exceptional client experiences and representing a premium brand. Why join LUCA FALONI? Be part of a growing international brand with Italian heritage and global reach. Work in a collaborative, ambitious, and creative environment. Opportunities for professional growth and career development. Competitive salary Benefit package including generous employee discount, work-from-anywhere allowance and much more If you’re ready to take the next step in luxury retail and play a key role in shaping an exceptional client experience, we’d love to hear from you We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process . We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.

Role: Senior Relationship Manager Who are we? OpenPayd is a universal financial infrastructure that powers the growth of the digital economy. By providing seamless, API-driven access to global financial services, OpenPayd enables businesses to move and manage money globally. The OpenPayd platform delivers a full suite of banking and payments services, including payment accounts, trading capabilities, international and domestic payments and Open Banking services - all accessible via a single API. With a growing network of global banking partners, OpenPayd is providing the robust banking infrastructure digital businesses need to thrive. How will you add value to the OpenPayd journey? Own and manage a portfolio of Tier 1 and Tier 2 client accounts, ensuring long-term satisfaction and retention Identify opportunities to upsell and cross-sell relevant products and services to maximise account value Build and nurture strong, strategic relationships with key stakeholders across client organisations Serve as the main point of contact for escalations, complex queries, and strategic account direction Maintaining a portfolio of existing or new corporate customers Managing the delivery of issues solved by the operations team Building relationships with our existing clients in order to meet revenue forecasts, increase the revenue and their satisfaction Establishing and maintaining long term customer relationships providing best practice advice to improve their operations and initiatives and monitoring outcomes for OpenPayd Initiating and participating in account planning sessions with both internal teams and client's key stakeholders Capturing new customer requirements in order to improve revenue and satisfaction Monitoring client communication channels and proactively assisting customers Liaising with other departments where appropriate to deliver end-to-end client success The ideal candidate will have the following: Have at least 8 years' experience in FX/Banking/Cross-border Payments and or Financial Technologies or relevant with similar clients verticals (Financial Institutions, Banking, Crypto, SAAS, Gaming / FX Providers) Min 10-15 years of client facing experience Understanding verticals such as: Crypto or CFD Markets Experience working directly with customers from a variety of backgrounds Excellent relationship management skills Proficiency in modern office place communications and project management tools (Slack/Trello/HubSpot etc…) Proficiency in CRMs – Salesforce preferably A general understanding of Foreign Exchange / Bank Transfer / Fintech industry A willingness to engage with customers and to go above and beyond to deliver Ability to drive projects and lead operational efficiency through proposing new solutions Self-driven & motivated individual Strong understanding of Salesforce reporting and client management Excellent communication skills able to handle challenging conversations and communicate persuasively at C-level Our perks and benefits: Personal training budget - £3000 Cycle to Work scheme Discounted gym membership Corporate discounts via PerkBox Travel loan Company Pension plan Health, Dental & Life Insurance Friday office breakfasts, office fruits and a full bar & regular team socials 25 days annual leave plus the Bank Holidays, extra day off for Birthday & Social Volunteering Uncapped commission We’d like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies: OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.