70 Client Relationships jobs in London
Relationship Manager
Posted today
Job Viewed
Job Description
Be the connector who opens doors for future finance leaders
London Business School are hiring a new Relationship Manager to join our Careers team. You will develop and manage employer relationships across finance sectors (including Real Estate and Impact Investing), create new opportunities for our students, and deliver high‑quality, recruitment‑focused events and insights. You'll be a visible ambassador for LBS with employers, industry bodies and internal stakeholders.
If you love meeting people, spotting opportunities and turning conversations into lasting relationships, this role is for you.
Package
London Business School; a global and vibrant business community based in two of the world's most dynamic cities, London and Dubai. It's where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
Main Responsibilities
- Build, grow and manage relationships with finance employers to increase internships and full time opportunities for LBS students and alumni.
- Develop a target company list and outreach plan; nurture a robust pipeline of new partnerships and repeat engagement.
- Advise employers on recruitment timelines and methods; ensure job postings and on campus activity run smoothly and deliver value.
- Lead and project manage recruitment events (e.g., networking evenings, briefings) with the Operations & Events team-on time, on budget and to a high standard.
- Represent LBS at industry events; expand a strong network of professional contacts within your sectors.
- Research companies and market trends; manage recruitment statistics and use CRM data to inform decisions and reporting.
Ideal Candidate
- Relationship management and business development experience-you enjoy meeting people, learning fast and creating win win partnerships.
- Genuine interest in business, talent management and higher education; prior finance industry experience is not required.
- Advantageous: background in executive search or recruitment.
- Self starter who can work independently, set plans and deliver against them.
- Skilled at handling and interpreting data; confident using CRM and reporting tools.
- Excellent interpersonal, teamwork and communication skills; poised ambassador for LBS internally and externally.
- Comfortable with ambiguity and shifting priorities in a fast paced environment.
Benefits You Can Enjoy
- Generous annual leave of 27 days PLUS extra between Christmas and New Year!
- Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 2 days per week
We operate with 'core hours' - 10:00-15:00 - to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Sales Relationship Manager
Posted 8 days ago
Job Viewed
Job Description
Relationship Manager – Institutional Clients I London (Onsite) | 12-month Contract | £410/day
We’re hiring for a Relationship Manager (VP level) to join one of the world's largest asset managers, supporting its partnerships with major UK and global consultant firms. This is a fantastic opportunity for someone with a strong understanding of the institutional investment space, particularly across pensions, wealth management, and digital banking.
In this role, you’ll be partnering with a senior stakeholder to develop and execute strategic engagement plans with key consulting partners. You’ll act as a bridge between internal investment teams and external influencers, providing thought leadership, positioning investment products, and contributing to firmwide revenue growth through strong consultant relationships.
Responsibilities:
- Support strategic relationships with key UK consultant firms alongside a Senior Relationship Manager
- Represent the full range of investment capabilities, aligning with consultant needs and shared client opportunities
- Drive commercial outcomes by securing ‘buy’ ratings on priority products
- Deliver thought leadership and keep consultants informed of product updates and strategic initiatives
- Act as a go-to point of contact, handling technical or service queries and engaging the right internal teams
- Collaborate across internal teams (investment, product, sales) to deliver an integrated approach
- Help shape firmwide strategy through consultant feedback and market intelligence
Skills:
- 6+ years of experience in investment management, ideally within the institutional or consultant relations space
- Strong understanding of UK and European DB/DC pensions , wealth, or digital banking sectors
- Track record of building and managing strategic relationships with consultants or institutional clients
- Collaborative and commercial mindset, with excellent project management skills
- Professional qualifications such as IMC, CFA or CAIA (or working toward) preferred
- Strong technical investment knowledge across asset classes
This is a London-based role with a global remit, offering exposure to high-impact consultant relationships and the opportunity to work alongside one of the most respected names in the asset management industry.
If you’re a proactive, commercially-minded relationship builder with a deep understanding of institutional markets, we’d love to hear from you. Apply now
Senior Client Relationship Manager
Posted 8 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowu2014people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Job** **Purpose:**
To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.
Main Duties and Responsibilities:
Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.
Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Markenu2019s internal database and generating and verifying shipping documentation.
Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.
Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.
Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.
Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.
Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.
Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.
To be commercially aware, dealing with internal and external customers to increase business profitability.
To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.
To build and maintain strong relationships with all internal departments and work as part of a team.
Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.
The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.
Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.
Identify weak shipping routes in terms of service expectation and profitability.
Presto Champion for Branch (if applicable).
Qualifications:
5 yearsu2019 experience of Courier or Freight Industry
3 yearsu2019 experience in a high level, customer facing logistics/customer service role
Understanding of Aviation/Airline Networks desired
PC/System Literate
Ability to deal with inquiries and day to day issues.
Working with key decision makers
Able to influence others to ensure business targets are met
Working within a busy environment
Excellent communication skills
Excellent problem solving and prioritization skills essential
Excellent teamwork skills
Flexibility in working hours required
Weekend coverage, ability to handle shift work required in Customer Services
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Senior Client Relationship Manager
Posted 8 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowu2014people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Job** **Purpose:**
To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.
Main Duties and Responsibilities:
Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.
Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Markenu2019s internal database and generating and verifying shipping documentation.
Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.
Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.
Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.
Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.
Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.
Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.
To be commercially aware, dealing with internal and external customers to increase business profitability.
To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.
To build and maintain strong relationships with all internal departments and work as part of a team.
Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.
The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.
Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.
Identify weak shipping routes in terms of service expectation and profitability.
Presto Champion for Branch (if applicable).
Qualifications:
5 yearsu2019 experience of Courier or Freight Industry
3 yearsu2019 experience in a high level, customer facing logistics/customer service role
Understanding of Aviation/Airline Networks desired
PC/System Literate
Ability to deal with inquiries and day to day issues.
Working with key decision makers
Able to influence others to ensure business targets are met
Working within a busy environment
Excellent communication skills
Excellent problem solving and prioritization skills essential
Excellent teamwork skills
Flexibility in working hours required
Weekend coverage, ability to handle shift work required in Customer Services
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Senior Client Relationship Manager
Posted 9 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Job** **Purpose:**
To provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.
Main Duties and Responsibilities:
+ Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.
+ Advisecustomer latest booking times and documentation required. Booking and processing shipment requests within Marken's internal database and generating and verifying shipping documentation.
+ Manage and mentor any Customer Service agent direct reports ensuring ompliance within day to day activities.
+ Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents.
+ Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures.
+ Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress.
+ Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director.
+ Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines.
+ Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns.
+ To be commercially aware, dealing with internal and external customers to increase business profitability.
+ To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately.
+ To build and maintain strong relationships with all internal departments and work as part of a team.
+ Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies.
+ The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery.
+ Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary.
+ Identify weak shipping routes in terms of service expectation and profitability.
+ Presto Champion for Branch (if applicable).
Qualifications:
+ 5 years' experience of Courier or Freight Industry
+ 3 years' experience in a high level, customer facing logistics/customer service role
+ Understanding of Aviation/Airline Networks desired
+ PC/System Literate
+ Ability to deal with inquiries and day to day issues.
+ Working with key decision makers
+ Able to influence others to ensure business targets are met
+ Working within a busy environment
+ Excellent communication skills
+ Excellent problem solving and prioritization skills essential
+ Excellent teamwork skills
+ Flexibility in working hours required
+ Weekend coverage, ability to handle shift work required in Customer Services
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Private Banking Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Private Banking Relationship Manager
- Location: City, London li>Package: Salary £130,000 - £160,000 + Bonus + Benefits
Are you a driven professional with a passion for building wealth and driving new business? We’re looking for a Client Relationship Officer to join a prestigious private banking team in London, where your entrepreneurial spirit and network can directly translate into substantial revenue growth and personal reward.
What you’ll do as Private Banking Relationship Manager:
- De iver tailored investment solutions to HNW and UHNW clients within a private banking framework
- Pro ctively source, win, and grow profitable relationships in the private banking space
- Drive new asset inflows and expand market share through strategic private banking initiatives
What you bring as Private Banking Relationship Manager:
- 10+ years in private banking or wealth management with a strong track record
- In-depth knowledge of regulatory frameworks, including AML and compliance, essential in private banking
- Expertise across a broad suite of financial products offered by leading private banking institutions
- Proven success in attracting and managing high-value clients in private banking environments
- Entrepreneurial mindset focused on growth and exceptional private banking client experiences
This is your chance to take ownership of your pipeline and earnings in an environment that rewards initiative, results, and client-first thinking within private banking.
Ready to maximize your impact and income? Apply now.
Private Banking Relationship Manager
Regional Customer Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
Attritive salary, alongside a competitive commission structure
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
Managing enquiries to improve the conversion rates and achieve occupancy targets
Excellent communication skills.
Networking within the local community to raise the profile of the home and generate enquiries
Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
Have proven sales and marketing experience preferably in healthcare but not essential
Have the ability to analyse data on Salesforce or similar CRM application
Be self-motivated and target driven
Have interpersonal and professional qualities
Confident user of Microsoft Office (Excel/Powerpoint)
Full UK driving licence.
NEED TO DO:
Represent Barchester and our state of the art home in a friendly and professional manner.
Responsible for all sales activity for the home.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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Regional Customer Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region.
Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.
REWARDS PACKAGE:
Attritive salary, alongside a competitive commission structure
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team
RESPONSIBILITIES:
Managing enquiries to improve the conversion rates and achieve occupancy targets
Excellent communication skills.
Networking within the local community to raise the profile of the home and generate enquiries
Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
Identifying opportunities to improve sales and marketing performance
NEED TO HAVE:
Have proven sales and marketing experience preferably in healthcare but not essential
Have the ability to analyse data on Salesforce or similar CRM application
Be self-motivated and target driven
Have interpersonal and professional qualities
Confident user of Microsoft Office (Excel/Powerpoint)
Full UK driving licence.
NEED TO DO:
Represent Barchester and our state of the art home in a friendly and professional manner.
Responsible for all sales activity for the home.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.
Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Trade Finance Relationship Manager
Posted 1 day ago
Job Viewed
Job Description
Our client, an International Bank, is looking for a Trade Finance Relationship Manager to join their team in London. This is a hybrid position.
The main purpose of the role is to Manage existing and develop new business relationships with a focus on Trade client base across LC beneficiaries.
Responsibilities include but are not limited to:
• Manage Trade Finance, Business banking portfolio, to be their point person for communications with the Bank
• Producing Annual Account plans
• Ensure KYC information is up to date.
• Facilitate engagement with all operational departments.
• To support the Senior Manager Business banking to grow the trade finance business in the bank’s Business banking portfolio, both in volume and value per the targets set by your line manager.
• To support the Head, Retail and Business banking to grow trade business both in volume and value by targeting clients for various product solutions, industry value propositions, campaigns and other initiatives.
• Build, maintain, monitor, and report on transaction pipeline and produce Management Information pertaining to portfolio as and when required.
• Provide first line support to the Det management or Credit Risk Department in their analysis of proposed credit facilities for customers.
• Monitor market/ competitor activity, benchmarks, and market trends
• Act as the first line of defence with regards to managing Financial Crime risk within customer base by ensuring that Customer Due Diligence and Compliance related matters are handled in line with the policy of the Bank.
• Develop strategies to grow liability products and grow cheap deposits within the business banking portfolio
Key Skills and experience
• 3 to 5 years Customer facing Experience
• Experience in International Trade Finance essential
• Fair knowledge of Uniform Customs and Practice for Documentary Credits, including experience of dealing with Letters of Assignment, Transferable Credits, Back to back LC’S etc will be an advantage
• Confident in dealing directly with beneficiaries and customers on technical documentary credit matters and possess good telephone manners.
• Good educational background with certification in Trade Finance will be an advantage
• Educated to degree level or having extensive appropriate experience
• A master’s degree would be an added advantage.
• Proven track record of building networks and the gravitas and confidence to interact with top end executives of various institutions
• Strong problem-solving skills and excellent customer relationship management orientation
• Good credit and trade related risk analytical skills
• A background in Trade Finance /Treasury will be an advantage
• Good appreciation of Credit and Structured Trade Finance
• Good appreciation of AML, Financial Crime and related risks as pertaining to Business banking and Trade Finance
• Evidence of a strong practical knowledge of the Bank’s policies and procedures especially those relating to Credit and Trade Finance
• Proficient use of MS Office Applications - Word, Outlook, Excel, Power point or similar applications