63 Cloud Support Roles jobs in London

OverviewnNo Experience Required, We Will Provide Full Training

Take the first steps towards a new and exciting career in Cloud Computing.

Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand.

We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing.

Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector.

Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue.

RequirementsnNO EXPERIENCE REQUIRED

You Should

Have a moderate understanding of the basics of IT.

Be committed to pursuing a career in Cloud Computing.

Be a quick learner.

Be able to think in a structured manner.

Benefits

Quickest way to enter a lucrative career within Cloud Computing.

Gain the skills, knowledge and certificates required for a career in Cloud Computing.

Increased earning potential and job security.

Flexible working opportunities within the industry.

Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.

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This vacancy is for candidates who are based in the UK and willing to travel internationally
**About Pearson**
At Pearson we're committed to a world that's always learning. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to be better. By pushing the boundaries of technology, and each other to surpass these boundaries, we create seeds of learning that become the catalyst for the world's innovations, personal and global.
We are the UK's largest awarding body and offer qualifications that are globally recognised and benchmarked, with educational excellence rooted in a range of General and Vocational courses.
**Purpose**
The Standards Verifier plays a key role in maintaining the integrity and consistency of vocational qualifications by ensuring that assessment and internal verification practices meet national standards. This involves providing expert subject-specific support to centres, conducting sampling and verification activities, delivering clear and constructive feedback, and contributing to the ongoing development of quality assurance processes. Through regular training, collaboration with internal teams, and engagement with centres, the Standards Verifier helps uphold Pearson's commitment to high-quality, reliable assessment.
**Core Services**
When carrying out your role; please be mindful that you represent Pearson and that you should always maintain your professional integrity. Therefore, it is essential that you:
Ensure compliance with all parts of the terms and conditions and other policies.
Act at all times in a way which will not bring Pearson, it's employees and its representatives into disrepute.
Adhere to Pearson policies and guidance related to data privacy and security of information.
Remain respectful and advocate for others to ensure diversity, equity, and inclusion, in a professional manner.
Raise any concerns if you suspect or are made away of any malpractice, maladministration and/ or Safeguarding issues.
Adhere to deadlines given by Pearson and ensure that all work is carried out to the best of an individual's ability.
Respect the confidentiality of centres and learners.
You are responsible for the provision of your own IT equipment and must therefore ensure it is capable of running Pearson required software, relevant malware, appropriate anti-virus software and a suitable internet connection. As well as this we require a Personal email address attached to a secure account. (This cannot be a work email)
Collaborate and communicate in a timely manner with Pearson.
**Role Specific Services and Expectations**
In addition to Pearson's core service expectations, this role requires the following specialised responsibilities:
Stay up to date with relevant qualification specifications and, where applicable, National Occupational Standards.
Provide expert advice, guidance, and support tailored to your subject area and in line with verification requirements.
Attend and complete all mandatory training and annual standardisation activities within required timelines.
Conduct centre visits as required for qualifications involving visiting verification, following guidance from the Assessment team and subject to approval.
Adhere to Pearson's quality assurance processes and follow prescribed sampling strategies for allocated qualifications.
Review learner work and internal verification records to ensure accuracy and compliance.
Ensure assessment decisions are valid, consistent, and aligned with national standards.
Provide constructive feedback and support to centres during the sampling process.
Produce comprehensive and actionable sampling reports for each centre visited.
Clearly communicate when standards are not met and outline the necessary corrective actions.
Assist centres in addressing issues, implementing improvements, and maintaining ongoing compliance.
Identify and recommend suitable learner work or assessment materials for use in future training and standardisation events.
Maintain regular communication with your Pearson supervisor and work collaboratively with internal teams.
This role requires a proactive approach to quality assurance and a commitment to maintaining Pearson's high standards across all responsibilities.
**Experience and Qualifications required:**
**Experience:**
As a representative of the company, you will be expected to have experience in, or be able to demonstrate the ability of the following:
Strong background in quality assurance and assessment practices.
Experience in verifying regulated qualifications.
Exceptional communication skills.
Proven ability to deliver and coordinate training sessions, including standardisation and other standards-focused activities.
In-depth knowledge of specifications relevant to your specialist sector, encompassing both internal.
Examples of previous leadership or support roles in essential quality assurance activities.
**Qualifications:**
Qualifications required to apply for your chosen role at Pearson will depend on the qualification you are delivering. Please contact Pearson ahead of your application if you have any questions on the requirements.
**Vocational Qualifications (eg. BTEC)**
A minimum of one full academic year of teaching experience in the relevant subject area/sector within the last 8 years and/or extensive knowledge and experience in Pearson assessment, quality and processes and national standards within the last 5 years
Relevant CPD evidence in the subject area/sector within the last 12 months
Hold a relevant qualification in the subject area/sector.
A UK recognised teaching qualification
Please note upon successful application Pearson may ask you to provide proof of the qualifications required.
**Application Information**
We have a number of opportunities available for teaching professionals to join our growing teams of examiners, moderators and verifiers.
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**About the Opportunity**
Are you a seasoned technology leader with a passion for building cutting-edge enterprise products and a hands-on approach to engineering? Join Citi's Cloud Technology Services (CTS) team and be part of our commitment to transform Citi technology leveraging game-changing Cloud capabilities to drive agility, efficiency, and innovation.
We're providing our businesses with a competitive edge by leveraging public cloud scale and enabling new infrastructure economics. As the **Public Cloud Foundational Services Engineering Head** , you will play a pivotal role in shaping and executing our public cloud strategy.
You will be part of a team that continues to deliver big! From building cloud base High Performance Compute (HPC) platform to run huge risk calculation, enabling Citi to leverage GenAI at scale, all the way to enabling payments solutions, this team is at the forefront of innovation.
**What You'll Do:**
+ **Lead the Charge:** Own the public cloud infrastructure strategy and its execution, enabling Citi's secure and enterprise-scale adoption of public cloud. You will provide technical authority for all foundational services.
+ **Build and Inspire:** Lead and grow a team of deeply technical cloud specialists and full-stack software developers, fostering a culture of innovation and collaboration.
+ **Innovate and Automate:** Drive client satisfaction and business value by identifying and developing process improvement and automation initiatives.
+ **Partner and Collaborate:** Establish partnerships across the broader Citi technology landscape to align with business growth initiatives and priorities.
+ **Engineering** **Excellence:** Define measurable success criteria and routinely assess service availability and reliability.
+ **Champion Compliance:** Drive compliance with applicable standards, policies, and regulations, always assessing risk with Citi's reputation, clients, and assets in mind.
**Who You Are:**
You are a talented technologist with a proven track record of engineering leadership, a deep expertise in public cloud, and a passion for engineering best practices. You have:
+ **Cloud Expertise:** A deep understanding of public cloud services adoption at scale. Expert-level understanding of AWS/GCP native infrastructure services across:
+ Landing Zones & Projects/Accounts - AWS Control Tower, GCP Resource Manager, etc.
+ Network - AWS Transit Gateway, GCP Shared VPC, AWS Route53, GCP Cloud DNS, etc.
+ Observability - AWS OpenSearch, GCP Monitoring/Traces, OpenTelemetry, Grafana, Prometheus, etc.
+ **Automation Prowess:** Hands-on experience with modern Infrastructure as Code (IaC) automation tools and frameworks (Terraform, Jenkins, Ansible, etc.).
+ **Software Development Acumen:** A software development background is highly desirable, specifically architecting or developing microservices using Java/Spring Boot to automate infrastructure deployment.
+ **Agile and DevOps Mindset:** Familiarity with Agile Development, DevOps, and SRE practices.
+ **Strategic Thinking:** Experience evaluating complex requirements and rationalizing them into a consistent service offering.
+ **Leadership Experience:** A proven track record of managing a diverse, inclusive, and high-performing Engineering team.
+ **Engineering Excellence:** Understanding of Test-Driven Development (TDD) and Behavior Driven Development (BDD).
**We offer:**
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ 27 days annual leave (plus bank holidays)
+ A discretional annual performance related bonus
+ Private Medical Care & Life Insurance
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Visit our Global Benefits page to learn more. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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**Job Family Group:**
Technology
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**Job Family:**
Technology Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**External Examiner (EE)**
**BTEC Higher Nationals**
**Purpose of this Role**
Affirm national standards have been achieved and upheld
Monitor through external examiner sampling and visit activities, centres' compliance with Pearson quality assurance expectations for RQF BTEC Higher National programmes
Support centres during the sampling process
Support centres in the delivery of BTEC Higher National programmes to national standards.
**Key Accountabilities**
Covering a defined range of programmes within a sector, the External Examiner (EE) will:
Undertake sampling of assessed student work within defined parameters and rules to establish that centres are assessing learning outcomes in accordance with Pearson standards for its Higher National qualifications
Provide sampling-related support and development to centres
Produce reports for centres and Pearson on the sampling undertaken, outcomes reached, and support provided
Apply appropriate sanctions in consultation with the team leader where it is deemed assessment outcomes are not consistent with the published national standards being met
Produce targeted actions for centres to assist with remedial actions where national standards are not being upheld
Support centres to understand and implement identified actions
Facilitate the Senior External Examiner (SEE) in sourcing materials for training and standardisation
Report back to Pearson and centres following EE activity within agreed service-level agreements
Undertake any other duties appropriate to the work of Technical and Professional Assessment in relation to this role
**Previous Experience:** **Essential:**
Significant experience in delivering and assessing BTEC Higher National qualifications in the subject area
Hold a qualification at least at Level 6 and a full and relevant competence qualification for working in the sector
Participation annually in online training and standardisation and successful completion of the set standardisation activity
**Desirable:**
Evidence of recent Continuous Professional Development (CPD) in the sector
A willingness to use technology-based approaches to communication and centre support
**Skills and Knowledge** **Essential:**
Excellent communication, written, verbal, IT and interpersonal skills
Good working knowledge of the specifications that comprise the area of expertise for the role
A customer-focused approach
The need to meet deadlines
Develop and monitor clear action plans
Ability to work effectively as part of a team
**Desirable:**
Word processing and intermediate Excel skills
**About Pearson**
We value the power of inclusive culture and embed diversity and inclusion in everything we do. Pearson promotes a company culture where differences are embraced as strengths, opportunities are equal and accessible, consideration and respect are the norm.
Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant company. People are at the centre of our company. We are committed to a sustainable environment and workplace ecosystem where talent can learn, grow, and thrive.
Welcome to Pearson, the world's leading learning company. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally.
We are the UK's largest awarding body and offer qualifications that are globally recognised and benchmarked, with educational excellence rooted in a range of General and Vocational courses.
**Application Information**
We have a number of opportunities available for teaching professionals to join our growing teams of examiners, moderators and verifiers.
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Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals.

You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices
• Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction
• Triage and resolve technical issues via ticketing systems, phone, and remote sessions
• Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams
• Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions
• Share insights from customer interactions to improve our product and support experience
• Document troubleshooting steps and resolutions clearly for both internal and customer use
• Lead root cause analysis and coordinate corrective actions to prevent recurrence
  
  

Qualifications

Your Experience

Mandatory Requirements

Due to the nature of this role and the customers we support, candidates must either:

• Have lived in the UK for the last 5 consecutive years, or
• Hold British Citizenship
• This is essential to obtain UK Security Clearance and is a strict hiring requirement.
• Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively
• Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries
• In-depth understanding of public cloud platforms and deployment best practices
• Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE)
• Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks.
• Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations
• Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical
• Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages
• 3–5 years of experience in Technical Support, or similar hands-on roles
• Bachelor’s/Master’s degree in a technical field or equivalent practical/military experience
  
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
**Your Impact**
+ Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices
+ Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction
+ Triage and resolve technical issues via ticketing systems, phone, and remote sessions
+ Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams
+ Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions
+ Share insights from customer interactions to improve our product and support experience
+ Document troubleshooting steps and resolutions clearly for both internal and customer use
+ Lead root cause analysis and coordinate corrective actions to prevent recurrence
**Your Experience**
**Mandatory Requirements**
** Due to the nature of this role and the customers we support, candidates must either:**
+ **Have lived in the UK for the last 5 consecutive years, or**
+ **Hold British Citizenship**
+ **This is essential to obtain UK Security Clearance and is a strict hiring requirement.**
+ Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectively
+ Experience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registries
+ In-depth understanding of public cloud platforms and deployment best practices
+ Strong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE)
+ Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks.
+ Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurations
+ Ability to communicate complex technical solutions to a wide range of audiences, both technical and non-technical
+ Skilled in Python, JSON, YAML, Bash, or other relevant scripting languages
+ 3-5 years of experience in Technical Support, or similar hands-on roles
+ Bachelor's/Master's degree in a technical field or equivalent practical/military experience
**The Team**
Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.
You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Senior ProServe Cloud Architect, Professional ServicesnThe Amazon Web Services Professional Services (ProServe) team is seeking an experienced Senior ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey.

In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you’ll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a Sr. PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.

Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a Sr. PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

Designing complex, scalable, and secure AWS solutions to deliver customer business outcomes (CBOs)

Providing technical guidance and best practices during pre-sales and implementation phases

Collaborating with Account Managers and Shared Delivery Teams to ensure proposed solutions are realistic and achievable

Acting as a trusted advisor to customers on industry trends and emerging technologies

Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed.

About the teamnDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About accommodations: If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

BASIC QUALIFICATIONS

5+ years of experience in cloud architecture, designing and implementing cloud solutions

5+ years of experience in enterprise architecture, design and technical domain

Experience in external or internal customer facing, complex and large scale project management

Experience in consulting/service sales, business development and technical Pre-sales experience

Bachelor's degree, or experience as technical specialist in design and architecture

PREFERRED QUALIFICATIONS

Deep understanding of AWS services across compute, storage, networking, security, databases, machine learning, and serverless technologies

Expertise in performance optimization and cost management for cloud environments

Ability to manage multiple projects and priorities in a fast-paced environment

AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

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Description

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.



Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. Youu2019ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.



The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.



Key job responsibilities

As an experienced technology professional, you will be responsible for:

1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs

2. Providing technical guidance and troubleshooting support throughout project delivery

3. Collaborating with stakeholders to gather requirements and propose effective migration strategies

4. Acting as a trusted advisor to customers on industry trends and emerging technologies

5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts



About the team

Diverse Experiences:

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS? Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture - Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.



Mentorship & Career Growth - Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud.

Basic Qualifications

- 5+ years of experience in cloud architecture and implementation

- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

Preferred Qualifications

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)

- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

- Experience with automation and scripting (e.g., Terraform, Python)

- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)

- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.



Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. Youu2019ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.



The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.



Key job responsibilities

As an experienced technology professional, you will be responsible for:

1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs

2. Providing technical guidance and troubleshooting support throughout project delivery

3. Collaborating with stakeholders to gather requirements and propose effective migration strategies

4. Acting as a trusted advisor to customers on industry trends and emerging technologies

5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts



About the team

Diverse Experiences:

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS? Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture - Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.



Mentorship & Career Growth - Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud.

Basic Qualifications

- 5+ years of experience in cloud architecture and implementation

- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

Preferred Qualifications

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)

- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

- Experience with automation and scripting (e.g., Terraform, Python)

- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)

- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.