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Client Relationship Manager

Kirklees, Yorkshire and the Humber £30000 - £35000 Annually Pyramid8

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permanent

Pyramid8 are recruiting for a Client Relationship Manager to work for a busy and growing manufacturing company who have recently opened new offices in Meltham near Holmfirth. They work with some very prestigious clients and have a growing customer base.

The Client Relationship Manager is an ideal role for someone who can build excellent relationships with an existing client base but is also perfect for an individual who is looking to develop their career and possibly grow a team around them where you will Lead, coach, and develop a customer service team to deliver best-in-class support to clients.

Job Summary:

We are seeking an experienced and proactive Client Relationship Manager to lead and develop our client service function, ensuring high levels of client satisfaction, service efficiency, and team performance. You will act as the primary point of contact for escalated issues, drive service excellence, and collaborate across departments to enhance the overall client experience.

Key Responsibilities:

  • Manage daily operations of the client service function, ensuring KPIs, SLAs, and quality standards are consistently met or exceeded.
  • Serve as the escalation point for complex client queries or complaints, ensuring timely and effective resolution.
  • Foster strong, long-term client relationships, identifying opportunities to enhance satisfaction and loyalty.
  • Implement and improve customer service processes, systems, and training programmes.
  • Collaborate with Sales, Operations, and Product teams to relay client feedback and support continuous improvement.
  • Analyse customer service metrics and produce regular reports on performance and customer insights.
  • Stay up to date with industry trends and regulatory requirements.
  • Lead customer satisfaction initiatives, or customer journey mapping.

Key Requirements:

  • Proven experience in a customer service leadership role, ideally within a client-facing or B2B environment.
  • Strong understanding of customer service principles, processes, and technology.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Comfortable working in a fast-paced, change-oriented environment.
  • Experience using CRM and ticketing systems
  • Ability to analyse data and make strategic decisions based on insights.
  • A customer-first mindset with a passion for delivering exceptional service.
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Client Relationship Manager

Meltham, Yorkshire and the Humber Pyramid8

Posted 3 days ago

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full time

Pyramid8 are recruiting for a Client Relationship Manager to work for a busy and growing manufacturing company who have recently opened new offices in Meltham near Holmfirth. They work with some very prestigious clients and have a growing customer base.

The Client Relationship Manager is an ideal role for someone who can build excellent relationships with an existing client base but is also perfect for an individual who is looking to develop their career and possibly grow a team around them where you will Lead, coach, and develop a customer service team to deliver best-in-class support to clients.

Job Summary:

We are seeking an experienced and proactive Client Relationship Manager to lead and develop our client service function, ensuring high levels of client satisfaction, service efficiency, and team performance. You will act as the primary point of contact for escalated issues, drive service excellence, and collaborate across departments to enhance the overall client experience.

Key Responsibilities:

  • Manage daily operations of the client service function, ensuring KPIs, SLAs, and quality standards are consistently met or exceeded.
  • Serve as the escalation point for complex client queries or complaints, ensuring timely and effective resolution.
  • Foster strong, long-term client relationships, identifying opportunities to enhance satisfaction and loyalty.
  • Implement and improve customer service processes, systems, and training programmes.
  • Collaborate with Sales, Operations, and Product teams to relay client feedback and support continuous improvement.
  • Analyse customer service metrics and produce regular reports on performance and customer insights.
  • Stay up to date with industry trends and regulatory requirements.
  • Lead customer satisfaction initiatives, or customer journey mapping.

Key Requirements:

  • Proven experience in a customer service leadership role, ideally within a client-facing or B2B environment.
  • Strong understanding of customer service principles, processes, and technology.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Strong organisational skills with the ability to manage multiple priorities.
  • Comfortable working in a fast-paced, change-oriented environment.
  • Experience using CRM and ticketing systems
  • Ability to analyse data and make strategic decisions based on insights.
  • A customer-first mindset with a passion for delivering exceptional service.
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Graduate Sales & Business Management Trainee

BB10 Pike Hill, North West Bridgewater Resources UK

Posted 3 days ago

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full time

Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.

About the Company

The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.

Graduate Training Programme: First 6 months

  • Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
  • Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
  • Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
  • Begin your formal sales training course and network with other Graduate Trainees.
  • Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.

6-12 months

  • Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
  • Learn business development strategies and how to target and win new trading accounts.

12 months and beyond

  • Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
  • Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
  • Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.

Apply Today to Find Out More

If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!

Please note, a full UK driving licence is required for this role.

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Graduate Sales and Management Programme

Leeds, Yorkshire and the Humber £24250 - £27300 annum Rentokil Initial Group

Posted 6 days ago

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Permanent

Initial - Graduate Sales and Management Programme - Indoor Sales Support

Join Our Team and Make a Difference!

Are you a graduate looking for a hands-on, dynamic role where you can shape your career, be rewarded for your efforts, and make a real impact in a global company? Join our team at the  Leeds, Maidstone, Brentford or Cwmbran branch, and embark on an exciting journey towards a successful career in a FTSE100 company.

Why Join Initial Washroom Hygiene?

  • Competitive Salary Package: Start with a basic salary of £24,250 per annum.
  • Expected OTE: £7,300 per annum, with bonus and commission schemes available.
  • Benefits: Career progression, mobile phone, tablet and company discount scheme
  • Relocation Package: Moving from more than 2 hours away? We may offer up to ,000 to help you settle in.
  • Work-Life Balance: Full-time, permanent role, Monday to Friday
  • Office-based with hybrid working - 1 day per week in the office and 1 day shadowing our businesses. 
  • Industry-Leading Training: Receive top notch training to allow you to become an industry expert and gain exposure to various areas in our business to aid your future development

The Sales and Management Graduate Role

You will start your career with us as an Indoor Sales Support Consultant, where you will be responsible for generating sales opportunities for our field sales colleagues via inbound and outbound calls. 

In addition to doing this role day to day, the graduate scheme will follow the below format: 

Weeks 1-6: Initial Training

You will attend our World Class Sales Academy while also shadowing operational and sales staff. Here, you will be servicing our customers in a specific geographical area, supporting in servicing various washroom products, alongside removing hazardous and toxic waste. Your training will be encompassing and you will see all areas of the business.

Weeks 6-52: 

In addition to your role as an Indoor Sales Consultant, you will gain exposure to as many sales-based roles across the business to provide you with a broad understanding of our customers and their needs. This will also equip you with the knowledge to become an expert in our products and services. During this time, you will also have the opportunity to complete our Intro to Sales Development Programme.

12+ months:

Now that you’ve gained a broad understanding of the business, you will decide which area you want to specialise in. You will play a part in any local projects during this time and also complete the Leadership Development Programme.

During this time you will also have the chance to progress to roles such as:

Field Account Manager - you will be responsible for sales in a certain patch area

Service Team Leader - manage a team of field service colleagues 

Indoor Sales/Customer Relations Team Leader - leading a team of indoor sales colleagues

Regional Account Manager - supporting our Key Account Customers 

24+ Months:

After two years, you will be ready to take on more senior positions such as Sales Team Leader, Key Account Manager, Branch Manager or roles in Area Central Support. 

With structured career progression, we ensure you are fully prepared to take your next career steps within the company. 

Requirements

Sales and Management Graduate Requirements:

  • A minimum 2.2 degree in BSc/BA in any subject (Business related, transport, logistics, supply chain or management disciplines preferred but not necessary)
  • A full UK driving licence or be working towards this.
  • Target-driven, ambitious and self-motivated
  • Comfortable working out in the field dealing with customers face-to-face
  • Want to work with people and provide excellent customer service
  • A desire to work hard and have fun 

Benefits

Sales and Management Graduate Benefits:

  • Additional opportunities to earn more with regular bonus and commission schemes.
  • Access to a company vehicle and fuel card.
  • Salary grading system - linked to performance for those keen to develop their career within our business.
  • Opportunity to contribute to a Private Healthcare scheme.
  • Enrolment in our company pension scheme.
  • Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
  • Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.
  • Uncapped leads commission - we appreciate and reward you for passing on sales leads.
  • Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
  • Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
  • Refer a Friend - earn up to £1,000 for ferring someone to work for Rentokil Initial.




A Company Putting “People First”

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control and hygiene provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Our Social Links

Website

LinkedIn

Facebook

Instagram



Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here

Keywords: Graduate Sales and Management Programme, Telesales Consultant, Washroom Hygiene, Rentokil Initial, Graduate Scheme, Sales, Customer Service, No Experience Necessary, Full Training Provided, Competitive Salary, Career Progression, FTSE100, Business Management, Hospitality, Logistics

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Business Development & Account Manager

Leeds, Yorkshire and the Humber TEEMZ LTD

Posted 4 days ago

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permanent

Business Development & Account Manager, Up to £35,000 Base salary + Company Car or Car Allowance (£00 per month) + Commission (@ 2,000) + Bonus = 2,000. Fantastic Company with Great Culture.

Region: M60 Corridor i.e. Leeds, York, Manchester etc

Business Development Manager Overview:

Are you ready to become a driving force behind a thriving sales territory? Are you passionate about exceptional cus.


WHJS1_UKTJ

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Business Development Account Manager

HG1 1ST Harrogate, Yorkshire and the Humber £30000 - £40000 Annually Prodigi Group

Posted 4 days ago

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full-time permanent
About Us

Prodigi is the leading global print-on-demand platform, enabling businesses to scale their operations through streamlined supply chains and maximised profits. Founded in 2014, we ranked 14th on the Sunday Times Virgin Atlantic Fast Track 100 list of the UK's fastest-growing companies. With a worldwide network of over 80 production facilities across more than a dozen countries, including four in-house manufacturing facilities, we offer the tools to print any image on any product and ship anywhere in the world.


The Opportunity

We’re looking for a number of new Account Managers to join our business development team. This role is ideal for someone with a year or two of experience, preferably from a software, recruitment, or sales environment, who is ready to grow with us. You’ll work with both inbound and outbound opportunities, developing client relationships and driving growth.



Key Responsibilities
  • Managing and nurturing a blend of inbound sales enquiries and proactively generating outbound leads.

  • Becoming the primary point of contact for client questions, orders, and account support.

  • Understanding clients’ business models and developing targeted solutions to enhance their revenues.

  • Supporting clients with onboarding, ensuring a smooth transition to Prodigi’s platform.

  • Conducting online demonstrations and webinars, following up effectively with potential clients.

  • Maintaining and updating sales databases and managing your sales pipeline efficiently.

  • Collaborating with internal teams to resolve client issues and sharing valuable product feedback.

Required Experience & Skills
  • 1–2 years of experience in account management, sales, recruitment, or software environments.

  • Highly self-motivated with a strong willingness to learn.

  • A structured, plan-oriented approach to solving problems.

  • Comfort and proficiency in Excel, including spreadsheet modelling.

  • Able to work independently, prioritise effectively, and manage your own workload.

  • Excellent interpersonal and communication skills to engage confidently with a variety of stakeholders.

What We Offer
  • Competitive salary of £30-40,000+ per year

  • You will have 25 days holiday per year plus one day off for your birthday.

  • Flexible hours and flexible working location, work from home or the office, your choice.

  • Company Pension 4% employer contribution, 5% employee.

  • Health care cash plan.

  • A charity day per year to volunteer at a recognised charity.

  • We believe in equal opportunity and value diversity. We believe that varied perspectives, experiences and backgrounds lead to a workplace that's better for everyone.

Location
  • Our main sales office is based in Harrogate, and spending some time there each week would be highly beneficial; although the business also supports hybrid working for the right candidates.

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Business Development Manager

South Yorkshire, Yorkshire and the Humber £50000 Annually Rise Technical Recruitment

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permanent

Business Development Manager

50,000 + (70,000 OTE) + Car / Fuel Card + Hybrid Working + Benefits

Sheffield (Can also be located: Manchester, Leeds, Huddersfield, Barnsley, Yorkshire, Doncaster, Rotherham, Mansfield and surrounding areas)



Do you have Sales experience from the Waste industry looking to join a nationally-renowned company offering a clear development plan, great earning potential through a generous bonus structure and a hybrid working model?

On offer is a great chance to join a company with an environmental and sustainability focus through providing innovative solutions, all whilst receiving specialist training within this field.

This company provide bespoke and innovative solutions to help blue-chip clients transition to a renewable to sustainable future. They are backed by multi-million pound investment with exciting plans in place.

This is a Monday - Friday full time permanent position based from both your home, office and customer sites. You will help convert leads with a focus on business development, whilst also being responsible for the management of these accounts thereafter.

This role would suit a Business Development Manager from the Waste / Environmental sector looking to support a business at the top of their industry offering a great earning potential.

The role:

  • Business Development focused.
  • Selling innovative solutions for reducing Waste / Emissions and improving sustainability.
  • Monday - Friday home-based, occasional office visits and site visits.


The person:

  • Business Development / Sales / Account Manager.
  • Engineering, Manufacturing, Waste Management, Automotive background.
  • Live within commutable distance of South Yorkshire.




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Business Development Executive

West Yorkshire, Yorkshire and the Humber £30000 - £40000 Annually Stafflex Office Recruitment Limited

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permanent

Business Development Executive

Location: Huddersfield + Field-Based (North of England)

Salary: Up to 32,000 + Bonus (OTE ~40,000 P/A)

Role Type: Permanent

Are you a budding sales-person with experience or background in telesales, customer service, or a sales support team? Stafflex have a great opportunity for you to get out on the road and sell directly to your clients, face-to-face!

We're currently looking for a Business Development Executive to join a specialist healthcare business that supplies high quality equipment to both private clinics and the NHS. You'll manage a northern territory with a mix of field-based sales visit and a weekly day in the office for support and team building.

This is a great opportunity for someone keen to break into field sales, while still having the guidance and structure of a supportive and experienced team behind you.

Key Duties and Responsibilities:

  • Build and develop relationships with clinics and healthcare providers in your region
  • Visit customers on-site to offer advice, demonstrate products, and maintain ongoing contact
  • Proactively identify and follow up on new business opportunities
  • Work closely with internal support team to ensure consistent and seamless customer experience
  • Occasional assistance with delivery or setting up of bulk/heavy equipment
  • Keep accurate notes on activity, sales progress and client needs

Key Requirements of the Role:

  • Sales experience (either office-based or previous field experience)
  • Confidence, curiosity and a great attitude towards learning and development
  • Someone who enjoys talking to people, building relationships and getting stuck in
  • Professional appearance and approach
  • Ability to manage your own time and territory effectively
  • UK driving license and willingness to travel extensively across the North
  • Must live within commuting distance to Huddersfield

In return for your service, you will be rewarded with comprehensive product and industry training, ongoing support from a close-knit and helpful team, realistic OTE of ~40k p/a, a company car with travel expenses covered, role variety, autonomy and a rewarding career path. Why wait to apply! Send your CV or hit apply now!

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Business Development Manager

West Yorkshire, Yorkshire and the Humber £40000 - £65000 Annually Lucy Walker Recruitment

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permanent

Business Development Manager

Salary between 45-65,000 Basic + Superb Commission structure

Location: Leeds

Flexible hybrid working, excellent ongoing training and development. Excellent team culture.

The role:

Our client is a successful Leeds firm with strong strategic growth planned in the next few years. This role will offer you the opportunity to work within a structured Business Development role managing the full sales cycle, being consultative in your approach to support the client throughout the sales process. Lead generation, sales and full account management, all play a part in this role.

What we are looking for:

A true professional, someone who has a clear understanding of the full sales process and enjoys being involved within every element of this. Someone who understands effective prospecting and can approach this with a commercial mindset. You will be a negotiator, you will be able to qualify leads, work with data and create effective client proposals. Experience gained within a tech, SaaS or marketing automation company would be ideal.

What will the role involve day to day:

  • Lead generation - you will prospect, research and ultimately make that vital early out reach to clients.
  • Meetings - you will attend meetings to discuss client needs, understand any potential pain points and discuss budgets
  • Client demonstrations - you will attend product demonstrations with clients, being involved at every stage of the sales process to lead across all areas
  • Proposal - you will create client proposals, working with effective data, detailing costs, working within budgets etc.
  • You will work in a very fluid manner, treating every pitch differently and aiming to make every client outreach unique
  • Working to annual financial targets with your clients

Experience required:

The successful Business Development Manager will ideally have previous consultative sales experience and be able to manage the whole sales process from researching prospective clients through to client visits and demonstrations and ultimately closing the sales. You will also have:

  • Experience working in a consultative sales role
  • You will understand the importance of prospecting and effective business development
  • Strong sales methodology with knowledge of MeddPicc, Meddic an advantage
  • You will be naturally curious - eager to constantly learn more, ask questions and understand clients
  • Professional approach to work always demonstrating the highest integrity
  • Ability to work on your own initiative and prioritise workload
  • Experience of implementing business development activities
  • Experience of lead generation
  • Experience of producing sales proposals
  • Proven success in gaining new business

In return, our client offers an excellent package, place of work and a very supportive culture.

Please note, due to the high volume of applications, if you have the skills and experience outlined above, we will be in immediate contact, however we are unable to reply to every individual application.

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Business Development Manager

Swillington Common, Yorkshire and the Humber £35000 - £45000 Annually Aspion

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permanent

Business Development Manager

Building Compliance

£35,000 - £5,000 w/ Company Car & Bonus

Do you have a strong network in the roofing, building compliance, or wider construction sector?

Are you a natural relationship-builder who thrives on spotting opportunities and winning business?

I’m working with my client, a leading UK provider of independent building compliance and testing services, to find a Business Development Manager to spearhead growth across a new division.

This is a field-based role (UK-wide, with occasional trips to the Northern based HQ) where you’ll be at the forefront of winning and developing relationships with contractors, facilities managers, consultants, and building owners. You’ll be selling an in-demand, compliance-driven service that’s quickly becoming a standard requirement across the industry – backed by a respected technical team and a highly credible brand.

What you’ll be doing:

  • Driving new business across roofing, construction, and FM sectors
  • Attending networking events, exhibitions, and client meetings to promote the service
  • Negotiating and overseeing testing contracts to ensure commercial success
  • Working closely with technical teams to deliver a high-quality client experience

What we’re looking for:

  • Proven track record in sales or business development within roofing, construction, or building compliance
  • Confident communicator with strong presentation and negotiation skills
  • A proactive, self-starting approach and the ability to work autonomously
  • Technical knowledge of roofing systems or testing methods is a plus – but not essential

What’s on offer:

  • £35,000 – £45,000 strong> (DOE) + company car + bonus potential
  • Autonomy to build your own client base while backed by national resources
  • The chance to shape and grow a specialist division in a respected company

If you’re ready to take ownership of a specialist service in high demand and help shape its national success, I’d love to hear from you.

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