49 Communication Manager jobs in London

Are you passionate about uncovering the stories behind great communication ? Come join us on a 12-month journey — starting 1st January 2026 and running until 31st December 2026 — and be part of a high-performing, business-savvy team that thrives on creativity, collaboration, and curiosity

We offer a hybrid working model – Best of Both: three days a week in our London office, and up to two days from home. Please note that relocation assistance is not available for this position.

Core Responsibilities

• Lead communication and content consumer research end-to-end — from early-stage discovery and quantitative validation to post-launch evaluation.

• Build, maintain , and evolve research standards across communications and content.

• Drive global communication research projects in partnership with external research agencies.

• Lead as an inspiring leader and expert in world-class, impactful communication and content research.

• Encourage and provoke ambitious thinking that leads to groundbreaking creative work.

• Champion guidelines and pilot innovative methodologies to elevate impact.

• Bring external inspiration and emerging trends into our research approach.

• Collaborate within an agile squad, partnering closely with the Business Partner for Our LEGO Agency (OLA).

• Track, measure, and analyse post-campaign performance to continuously improve future communications.

• Identify , establish , and cultivate relationships with external partners to strengthen global comms effectiveness in collaboration with the GI Masterbrand lead.

• Work closely with Global Insights Business Partners and internal customers as a reliable, adaptable, and data-driven partner — crafting strategies that advance the LEGO brand.

• Actively contribute to the Foundation Center of Excellence research team, highlighting outstanding findings in communication and content.

• Network and collaborate across Global Insights squads to embed insights that make a real difference.

• Be a change agent, helping to build a world-class insight's engine.

Do you have what it takes?

• An individual adept at strategic problem solving, capable of translating insights into action and transformation.

• Proven experience in a research agency, consultancy, or insights function within a fast-paced, innovative environment.

• Confident working across teams, cultures, and time zones

• Strong business sense, with a passion for connecting insights to commercial impact.

• Skilled at translating business challenges into clear, powerful insights journeys.

• Empathetic and collaborative – a great teammate with a We Win approach

• Naturally playful and able to bring a sense of fun and creativity to your work.

• Strong communication and presentation skills, with fluent business English.

• A holistic, audience-led thinker who can synthesise insights into compelling stories.

• Experience working with toys, games, or children's brands is a plus.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

• Develop and execute comprehensive media relations strategies to enhance brand visibility and reputation.
• Cultivate and maintain strong relationships with journalists, bloggers, influencers, and other media contacts across national, international, and trade publications.
• Write and distribute press releases, media alerts, pitches, and other compelling content.
• Proactively identify media opportunities and respond to media inquiries in a timely and professional manner.
• Manage media monitoring and reporting, analysing coverage and providing insights to senior leadership.
• Serve as a key point of contact for media inquiries, providing expert guidance and support.
• Prepare spokespeople for media interviews and press conferences, including media training and message development.
• Develop crisis communication plans and manage media relations during sensitive situations.
• Collaborate with internal stakeholders, including marketing, content, and executive teams, to ensure consistent messaging.
• Stay abreast of industry trends, competitor activities, and emerging media channels.
• Contribute to the overall communication strategy, identifying new avenues for earned media coverage.

• Bachelor's degree in Communications, Public Relations, Journalism, English, or a related field. A Master's degree is a plus.
• Minimum of 5 years of experience in media relations, public relations, or corporate communications, preferably within a fast-paced agency or in-house environment.
• Proven track record of securing positive media coverage in top-tier publications.
• Exceptional written and verbal communication skills, with a keen eye for detail.
• Strong understanding of the media landscape and current affairs.
• Excellent interpersonal skills with the ability to build rapport and trust with diverse stakeholders.
• Proficiency in media monitoring and analysis tools.
• Ability to work independently and as part of a distributed team, managing multiple projects simultaneously.
• Demonstrated ability to think strategically and creatively.
• Experience with social media platforms and digital PR is advantageous.
• This role is fully remote and open to candidates based anywhere within the UK. You will be equipped with the necessary tools and support to thrive in a virtual work environment.

• Crafting compelling press releases, media advisories, and pitch materials tailored to various media outlets and target audiences.
• Proactively identifying and pitching news stories and expert commentary opportunities to secure positive media placements in national, regional, and industry-specific publications.
• Managing media inquiries, responding promptly and professionally, and coordinating interviews for company spokespersons.
• Developing and maintaining a robust media contact database, cultivating strong relationships with key media figures.
• Monitoring media coverage, analyzing sentiment, and preparing comprehensive reports on campaign effectiveness and brand reputation.
• Advising internal stakeholders on media engagement strategies and potential reputational risks.
• Collaborating with marketing and communications teams to ensure consistent messaging and brand alignment across all public-facing initiatives.
• Developing crisis communication plans and acting as a key point of contact during sensitive situations, managing communication flow effectively and with discretion.
• Staying abreast of industry trends, emerging media platforms, and competitor activities to inform strategic decisions.
• Organizing virtual press conferences, media events, and influencer engagement activities to amplify key messages.

• Develop and execute comprehensive media relations strategies aligned with organisational goals.
• Cultivate and maintain strong, credible relationships with key national, international, and trade media contacts.
• Craft compelling press releases, media advisories, talking points, and other communication materials.
• Proactively identify and pitch media opportunities to secure positive coverage.
• Manage media inquiries and serve as a primary spokesperson when required.
• Prepare senior leadership for media engagements and interviews.
• Monitor media coverage, analyse trends, and provide regular reports on sentiment and impact.
• Develop crisis communication plans and manage media responses during sensitive situations.
• Collaborate with internal stakeholders to ensure consistent messaging across all platforms.
• Organise press conferences, media briefings, and other related events.
• Stay informed about industry developments and competitor activities to identify potential risks and opportunities.
• Manage media budgets and supplier relationships effectively.

• A Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field. A Master's degree is a plus.
• Minimum of 8 years of progressive experience in media relations, public relations, or corporate communications, with at least 3 years in a senior role.
• Demonstrated success in securing high-profile media coverage in top-tier publications.
• Exceptional written and verbal communication skills, with a talent for persuasive storytelling.
• Proven ability to build and nurture relationships with journalists and media professionals.
• Strong understanding of the media landscape, both traditional and digital.
• Experience in crisis communications and reputation management.
• Excellent strategic thinking, planning, and organisational abilities.
• Proficiency in media monitoring and analysis tools.
• Ability to work under pressure and manage multiple priorities effectively.
• Discretion and sound judgment in handling sensitive information.

• Develop and implement innovative media relations strategies to support company objectives and product launches.
• Cultivate and nurture relationships with national, international, and trade media outlets, including journalists, editors, and producers.
• Proactively pitch compelling stories and secure positive media coverage across various platforms.
• Manage media inquiries, interviews, and press conferences, ensuring clear and consistent messaging.
• Develop and maintain a library of press materials, including press releases, fact sheets, bios, and spokesperson talking points.
• Monitor media coverage, analyze sentiment, and report on the effectiveness of PR campaigns.
• Develop crisis communication plans and act as a key point of contact during sensitive situations.
• Collaborate with internal marketing, communications, and executive teams to ensure alignment of messaging.
• Identify opportunities for thought leadership and speaking engagements for company executives.
• Manage agency relationships and provide guidance as needed.

• A Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• A minimum of 7 years of experience in media relations, public relations, or corporate communications, with a significant portion in a senior role.
• Proven success in securing high-profile media coverage and managing media crises.
• Exceptional written and verbal communication skills, with a talent for storytelling and crafting persuasive narratives.
• Extensive network of contacts within the media industry, particularly in the technology sector.
• Strong understanding of media trends and digital communication platforms.
• Strategic thinker with strong project management and organizational skills.
• Ability to work effectively under pressure and meet tight deadlines.
• Experience in agency management is a plus.

• Develop and implement a comprehensive media relations strategy aligned with the company's objectives.
• Cultivate and maintain strong relationships with key journalists, editors, producers, and influencers across national, international, and trade media.
• Proactively identify and pitch compelling story ideas to secure positive media coverage.
• Manage crisis communications and respond swiftly and effectively to sensitive media inquiries.
• Write and distribute press releases, media advisories, fact sheets, and other press materials.
• Oversee the creation of compelling narratives and talking points for spokespeople.
• Monitor media coverage, analyze trends, and report on key metrics and sentiment.
• Organize press conferences, media briefings, and interviews.
• Collaborate with internal teams to ensure all external communications are accurate and consistent.
• Advise senior leadership on media-related issues and reputational risks.
• Manage the media relations budget.

• Bachelor's degree in Journalism, Communications, Public Relations, English, or a related field. A Master's degree is advantageous.
• Minimum of 7 years of experience in media relations, public relations, or journalism, with a significant portion in a strategic or leadership capacity.
• Demonstrated success in securing high-profile media placements and managing corporate reputation.
• Extensive network of media contacts in the UK and potentially internationally.
• Exceptional written, verbal, and interpersonal communication skills.
• Proven ability to craft clear, concise, and persuasive messages.
• Strong understanding of media dynamics and the news cycle.
• Experience in crisis communication management is essential.
• Ability to work under pressure and manage multiple priorities effectively.
• Proficiency in media monitoring and analysis tools.

• Develop and execute comprehensive media relations strategies to support organizational objectives.
• Build and maintain strong, long-lasting relationships with journalists, editors, producers, and influencers across various media outlets.
• Craft compelling press releases, media advisories, pitches, and other communication materials.
• Proactively identify media opportunities and secure positive coverage for the organization.
• Manage media inquiries and respond to requests for information in a timely and professional manner.
• Develop and implement crisis communication plans, serving as a key spokesperson when necessary.
• Monitor media coverage, analyze trends, and provide regular reports on media sentiment and impact.
• Organize press conferences, media briefings, and other PR events.
• Collaborate with internal stakeholders to ensure consistent messaging across all communications.
• Stay abreast of industry trends, news, and competitor activities.
• Advise senior leadership on media-related issues and opportunities.
• Mentor and guide junior members of the PR team.

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Minimum of 6 years of experience in media relations, public relations, or corporate communications, with a demonstrated track record of success.
• Extensive network of contacts within the national and international media.
• Proven ability to craft persuasive and engaging written communications.
• Strong understanding of media landscape, including print, broadcast, online, and social media.
• Excellent media pitching and storytelling skills.
• Experience in crisis communications and reputation management.
• Exceptional interpersonal, negotiation, and presentation skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Proficiency in media monitoring and PR software tools.
• A strategic thinker with a keen eye for detail and a proactive approach.
• Experience in a specific industry relevant to our client is a plus.