36 Crisis Management jobs in London
Business Continuity Manager
Posted 14 days ago
Job Viewed
Job Description
A prestigious international bank is seeking a dynamic new addition in this newly created role.
Your responsibilities will include:
- Developing/implementing/maintaining an effective Business Continuity Management and Operational Resilience framework across the bank, in line with regulatory requirements
- Collaborating with departments to conduct Business Impact Analysis and identify critical processes, resources, and set recovery objectives
- Working closely with teams to create, enhance, and update Business Continuity Plans
- Coordinating with IT to ensure business recovery objectives and disaster recovery plans meet business needs
- Providing detailed reports to senior management on Business Continuity Management and Operational Resilience framework performance
- Conducting regular risk assessments and scenario analysis to assess the framework's effectiveness
Your experience must include:
- Demonstrated senior-level experience in Business Continuity Management and Operational Resilience within the banking sector
- Strong knowledge of UK regulatory requirements related to Operational Resilience
- Exceptional presentation and communication skills for effective interaction at all levels is essential
- Proficiency in project management
- Preferably, a diverse background encompassing various banking domains such as corporate/wholesale banking, traded and capital markets, and settlements
Please note this role will be working 5 days a week in the London office.
Assistant Vice President,Business Continuity
Posted 7 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFGu2019s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The groupu2019s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
**MAIN PURPOSE OF THE ROLE**
Responsible for supporting the Team Lead with:
Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFGu2019s strategic objectives, with a particular focus on Business Continuity.
Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to Business Continuity and Reporting is achieved
Build and maintain collaborative relationships with key stakeholders across MUFG in London, EMEA offices and HQ Tokyo to ensure Business Continuity Planning and Business Impact analysis is achieved.
Maintaining procedure documents relating to MUFGs Business Continuity framework
Support the Crisis Management Lead on incident and crisis response activities.
Support the roll out of Business Continuity training to stakeholders as required.
Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Lifecycle.
Ensuring adherence to HQ Tokyo and Local BCM governance activities
Support the development of business continuity capabilities across the EMEA region in support of the teams operational resilience goals.
The role will work closely with the Crisis Management and Business Continuity Lead to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities.
The role holder will have detailed knowledge of the FCA/PRA Operational Resilience Policy Statements (March 2021), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation.
**KEY RESPONSIBILITIES**
Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFGu2019s strategic objectives. Specific responsibilities include:
Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.
Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.
Actively supporting the Incident Management Team and Senior Management with:
Timely coordinating response to all emergency incidents
Ensuring actions for staff safety as a priority.
Responsible for maintaining robust Business Continuity plans
Responsible for maintaining Crisis Management training activities (Incident Management Team, Executive Team, Operational Resilience and Business Continuity Coordinators)
Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region.
Manage coordination of the London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR;
Support process to assess vulnerabilities, and define and deliver remedial actions:
Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure.
Support annual creation of the Operational Resilience Regulatory Self-Assessment:
Provide data to feed into the annual regulatory self-assessment;
Support One MUFGu2019s delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFGu2019s strategic objectives.
**WORK EXPERIENCE**
Has previous experience managing incidents and crisis events.
Working closely with stakeholders at different levels of seniority.
Knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
Understanding of **ServiceNow** Business Continuity modules used in the organisations (preferred). Previously employment experience in:
The UK Financial sector.
Crisis and Incident Management
Business Continuity and Disaster Recovery (Business Impact Analysis & Business Continuity plans)
UK Regulatory experience in Operational Resilience or Risk Management areas.
Good knowledge and understanding of:
UK Regulatory policy statements on Operational Resilience, Third Party Risk Management & DORA.
**SKILLS AND EXPERIENCE**
Technical/Functional Skills:
Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
Maintaining procedure documents regarding business continuity and rolling out training to stakeholders as required.
Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Life-cycle .
Experience in planning for and delivering regulatory change and transformation
Communication & influencing skills
Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation
Ability to build collaborative relationships across the business, working closely with internal customers
Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
No qualifications required; qualified through experience, although membership of a recognised Business Continuity body would be useful, for example the BCI (Business Continuity Institute)
. **Where required, the role holder will also:**
Support the Head of Operational Resilience with the Resilience Practitioners Forum and Working Groups.
Contribute to the Operational Resilience teamu2019s (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
Develop and deliver short and the medium-term objectives/actions within the ORe framework.
Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
Develop and enhance staff training as required.
Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally.
**Regulatory compliance, affairs and change:**
Comply with, and ensure that under your responsibility (where applicable) you comply with, the entitiesu2019 policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject.
Remain up to date with regulatory changes; ensure that changes are well understood and plans are
**PERSONAL REQUIREMENTS**
Excellent communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly
The ability to understand and manage the needs of a diverse and extensive group of stakeholders
Strong decision-making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem-solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
Assistant Vice President,Business Continuity
Posted 7 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFGu2019s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The groupu2019s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
**MAIN PURPOSE OF THE ROLE**
Responsible for supporting the Team Lead with:
Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFGu2019s strategic objectives, with a particular focus on Business Continuity.
Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to Business Continuity and Reporting is achieved
Build and maintain collaborative relationships with key stakeholders across MUFG in London, EMEA offices and HQ Tokyo to ensure Business Continuity Planning and Business Impact analysis is achieved.
Maintaining procedure documents relating to MUFGs Business Continuity framework
Support the Crisis Management Lead on incident and crisis response activities.
Support the roll out of Business Continuity training to stakeholders as required.
Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Lifecycle.
Ensuring adherence to HQ Tokyo and Local BCM governance activities
Support the development of business continuity capabilities across the EMEA region in support of the teams operational resilience goals.
The role will work closely with the Crisis Management and Business Continuity Lead to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities.
The role holder will have detailed knowledge of the FCA/PRA Operational Resilience Policy Statements (March 2021), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation.
**KEY RESPONSIBILITIES**
Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFGu2019s strategic objectives. Specific responsibilities include:
Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.
Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.
Actively supporting the Incident Management Team and Senior Management with:
Timely coordinating response to all emergency incidents
Ensuring actions for staff safety as a priority.
Responsible for maintaining robust Business Continuity plans
Responsible for maintaining Crisis Management training activities (Incident Management Team, Executive Team, Operational Resilience and Business Continuity Coordinators)
Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region.
Manage coordination of the London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR;
Support process to assess vulnerabilities, and define and deliver remedial actions:
Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure.
Support annual creation of the Operational Resilience Regulatory Self-Assessment:
Provide data to feed into the annual regulatory self-assessment;
Support One MUFGu2019s delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFGu2019s strategic objectives.
**WORK EXPERIENCE**
Has previous experience managing incidents and crisis events.
Working closely with stakeholders at different levels of seniority.
Knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
Understanding of **ServiceNow** Business Continuity modules used in the organisations (preferred). Previously employment experience in:
The UK Financial sector.
Crisis and Incident Management
Business Continuity and Disaster Recovery (Business Impact Analysis & Business Continuity plans)
UK Regulatory experience in Operational Resilience or Risk Management areas.
Good knowledge and understanding of:
UK Regulatory policy statements on Operational Resilience, Third Party Risk Management & DORA.
**SKILLS AND EXPERIENCE**
Technical/Functional Skills:
Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
Maintaining procedure documents regarding business continuity and rolling out training to stakeholders as required.
Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Life-cycle .
Experience in planning for and delivering regulatory change and transformation
Communication & influencing skills
Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation
Ability to build collaborative relationships across the business, working closely with internal customers
Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
No qualifications required; qualified through experience, although membership of a recognised Business Continuity body would be useful, for example the BCI (Business Continuity Institute)
. **Where required, the role holder will also:**
Support the Head of Operational Resilience with the Resilience Practitioners Forum and Working Groups.
Contribute to the Operational Resilience teamu2019s (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
Develop and deliver short and the medium-term objectives/actions within the ORe framework.
Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
Develop and enhance staff training as required.
Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally.
**Regulatory compliance, affairs and change:**
Comply with, and ensure that under your responsibility (where applicable) you comply with, the entitiesu2019 policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject.
Remain up to date with regulatory changes; ensure that changes are well understood and plans are
**PERSONAL REQUIREMENTS**
Excellent communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly
The ability to understand and manage the needs of a diverse and extensive group of stakeholders
Strong decision-making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem-solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
Assistant Vice President, Business Continuity

Posted 13 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
**MAIN PURPOSE OF THE ROLE**
Responsible for supporting the Team Lead with:
+ Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives, with a particular focus on Business Continuity.
+ Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to Business Continuity and Reporting is achieved
+ Build and maintain collaborative relationships with key stakeholders across MUFG in London, EMEA offices and HQ Tokyo to ensure Business Continuity Planning and Business Impact analysis is achieved.
+ Maintaining procedure documents relating to MUFGs Business Continuity framework
+ Support the Crisis Management Lead on incident and crisis response activities.
+ Support the roll out of Business Continuity training to stakeholders as required.
+ Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
+ Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Lifecycle.
+ Ensuring adherence to HQ Tokyo and Local BCM governance activities
+ Support the development of business continuity capabilities across the EMEA region in support of the teams operational resilience goals.
The role will work closely with the Crisis Management and Business Continuity Lead to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities.
The role holder will have detailed knowledge of the FCA/PRA Operational Resilience Policy Statements (March 2021), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation.
**KEY RESPONSIBILITIES**
Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives. Specific responsibilities include:
+ Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.
+ Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.
+ Actively supporting the Incident Management Team and Senior Management with:
+ Timely coordinating response to all emergency incidents
+ Ensuring actions for staff safety as a priority.
+ Responsible for maintaining robust Business Continuity plans
+ Responsible for maintaining Crisis Management training activities (Incident Management Team, Executive Team, Operational Resilience and Business Continuity Coordinators)
+ Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region.
+ Manage coordination of the London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR;
+ Support process to assess vulnerabilities, and define and deliver remedial actions:
+ Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
+ Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure.
+ Support annual creation of the Operational Resilience Regulatory Self-Assessment:
+ Provide data to feed into the annual regulatory self-assessment;
+ Support One MUFG's delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG's strategic objectives.
**WORK EXPERIENCE**
+ Has previous experience managing incidents and crisis events.
+ Working closely with stakeholders at different levels of seniority.
+ Knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
+ Understanding of **ServiceNow** Business Continuity modules used in the organisations (preferred). Previously employment experience in:
+ The UK Financial sector.
+ Crisis and Incident Management
+ Business Continuity and Disaster Recovery (Business Impact Analysis & Business Continuity plans)
+ UK Regulatory experience in Operational Resilience or Risk Management areas.
+ Good knowledge and understanding of:
+ UK Regulatory policy statements on Operational Resilience, Third Party Risk Management & DORA.
**SKILLS AND EXPERIENCE**
+ Technical/Functional Skills:
+ Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
+ Maintaining procedure documents regarding business continuity and rolling out training to stakeholders as required.
+ Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Life-cycle .
+ Experience in planning for and delivering regulatory change and transformation
+ Communication & influencing skills
+ Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation
+ Ability to build collaborative relationships across the business, working closely with internal customers
+ Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
+ No qualifications required; qualified through experience, although membership of a recognised Business Continuity body would be useful, for example the BCI (Business Continuity Institute)
. **Where required, the role holder will also:**
+ Support the Head of Operational Resilience with the Resilience Practitioners Forum and Working Groups.
+ Contribute to the Operational Resilience team's (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
+ Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
+ Develop and deliver short and the medium-term objectives/actions within the ORe framework.
+ Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
+ Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
+ Develop and enhance staff training as required.
+ Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally.
**Regulatory compliance, affairs and change:**
+ Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities' policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject.
+ Remain up to date with regulatory changes; ensure that changes are well understood and plans are
**PERSONAL REQUIREMENTS**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ The ability to understand and manage the needs of a diverse and extensive group of stakeholders
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem-solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Assistant Vice President, Business Continuity
Posted 1 day ago
Job Viewed
Job Description
The group’s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.Please visit our website for more information - mufgemea.com.**MAIN PURPOSE OF THE ROLE**Responsible for supporting the Team Lead with:* Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives, with a particular focus on Business Continuity.* Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to Business Continuity and Reporting is achieved* Build and maintain collaborative relationships with key stakeholders across MUFG in London, EMEA offices and HQ Tokyo to ensure Business Continuity Planning and Business Impact analysis is achieved.* Maintaining procedure documents relating to MUFGs Business Continuity framework* Support the Crisis Management Lead on incident and crisis response activities.* Support the roll out of Business Continuity training to stakeholders as required.* Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.* Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Lifecycle.* Ensuring adherence to HQ Tokyo and Local BCM governance activities* Support the development of business continuity capabilities across the EMEA region in support of the teams operational resilience goals.The role will work closely with the Crisis Management and Business Continuity Lead to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities.The role holder will have detailed knowledge of the FCA/PRA Operational Resilience Policy Statements (March 2021), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation.**KEY RESPONSIBILITIES**Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG’s strategic objectives. Specific responsibilities include:* Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.* Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.* Actively supporting the Incident Management Team and Senior Management with:* Timely coordinating response to all emergency incidents* Ensuring actions for staff safety as a priority.* Responsible for maintaining robust Business Continuity plans* Responsible for maintaining Crisis Management training activities (Incident Management Team, Executive Team, Operational Resilience and Business Continuity Coordinators)* Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region.
+ Manage coordination of the London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR;* Support process to assess vulnerabilities, and define and deliver remedial actions:
+ Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
+ Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure.* Support annual creation of the Operational Resilience Regulatory Self-Assessment:
+ Provide data to feed into the annual regulatory self-assessment;* Support One MUFG’s delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG’s strategic objectives.**WORK EXPERIENCE*** Has previous experience managing incidents and crisis events.* Working closely with stakeholders at different levels of seniority.* Knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).* Understanding of **ServiceNow** Business Continuity modules used in the organisations (preferred). Previously employment experience in:
+ The UK Financial sector.
+ Crisis and Incident Management
+ Business Continuity and Disaster Recovery (Business Impact Analysis & Business Continuity plans)
+ UK Regulatory experience in Operational Resilience or Risk Management areas.* Good knowledge and understanding of:
+ UK Regulatory policy statements on Operational Resilience, Third Party Risk Management & DORA.**SKILLS AND EXPERIENCE*** Technical/Functional Skills:
+ Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
+ Maintaining procedure documents regarding business continuity and rolling out training to stakeholders as required.
+ Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Life-cycle .
+ Experience in planning for and delivering regulatory change and transformation* Communication & influencing skills
+ Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation
+ Ability to build collaborative relationships across the business, working closely with internaln#J-18808-Ljbffrn
Manager-Risk Management
Posted today
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is within the UK Credit Risk Organization lead by the UK Chief Credit Risk Officer tasked with the objective of driving responsible growth with best-in-class credit risk strategies across the customer lifecycle. The position provides a great opportunity to make a difference by developing and implementing customer management controls across Consumer, Small Business and Corporate Cards portfolios. The individual would be responsible for driving customer management strategies, including identifying opportunities or new data solutions to enhance existing frameworks, implementing strategy changes, monitoring internal and industry trends, and collaborating with various internal and external stakeholders. The individual is also required to have experience processing large unstructured datasets and strong problem-solving abilities.
The responsibilities include:
+ Evaluating new data sources to build upon existing credit risk frameworks, and delivering responsible growth strategies, as well as improved customer outcomes
+ Innovating and optimizing customer management strategies to minimize credit losses while improving performance efficiencies and customer experience.
+ Collaborating closely with business partners to drive enterprise-wide projects for the UK market
+ Presenting recommendations to risk committees and lead strategy implementation independently
+ Driving operational excellence and ensuring full compliance with regulatory requirements
**Minimum Qualifications:**
+ 4 years of credit risk experiences in financial institutions.
+ Experience working on credit risk strategies for Credit and Charge Cards
+ Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python, Tableau) to process unstructured dataset in order to extract insights, identify trends, and inform business decisions
+ Comprehensive understanding of UK CONC and Consumer Duty requirements on creditworthiness and affordability
+ Be curious and have a problem-solving mindset, ability to drive process change independently
+ Strong analytical skills and sound business acumen, and interpersonal skills to collaborate with stakeholders across functions
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations in simpler terms
+ Demonstrates the ability to successfully manage multiple priorities under pressure
+ Advanced degree in quantitative or a related field is preferred
Non-considerations for sponsorship:
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**
Director, Risk Management
Posted today
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Risk Management
Risk Framework Director, Risk Management, Vocalink (P- )
Role Profile/Job Description
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview - Vocalink Risk Management Principles
- Active Risk Management helps Vocalink to achieve its strategy in making payments safer, smarter and simpler and manage its business safely and sustainably.
- This role is important to help Vocalink maintain compliance with the requirements of being part of the UK's Critical National Infrastructure (CNI).
- In accordance with the Vocalink Risk Management Framework (aligned to the Mastercard Enterprise Risk Management (ERM) policy) the overarching elements of this role will be to assist Vocalink colleagues to:
- - Manage risk in a consistent, joined up manner and approach across Vocalink, with the 1st Line of Defence owning risks, the 2nd Line of Defence setting the standards of risk management and providing the review and challenge over those standards, and the 3rd Line of Defence providing the independent assurance of management of risk;
- - Have a strong, continually developing risk culture, where managing risk is simply part of how we work;
- - Be aware of Vocalink's risks, self-identify the most material risks, review and assess the inherent and residual risks, biggest risk exposures, the third-party risks and any concentration of risk, to enable Vocalink to make better decisions as a result and not repeat mistakes of the past;
- - Have sufficient controls in place to manage Vocalink's business safely, sustainably and within appetite;
- - Look forward and undertake horizon scanning to anticipate threats and risks ahead, and undertake scenario analysis to assess and address the what if/high severity plausible scenarios;
- - Be joined up as a business, collaborate across the business and continually improve our management of risk all across the business;
- - Identify, map and set Vocalink's impact tolerances for Vocalink's Important Business Services, which are the services that, if not delivered for a period of time cause VLL's customers intolerable harm;
- - Understand and comply with relevant legal and regulatory requirements applicable to Vocalink.
Role Specifics
- To own Enterprise Risk Management Framework and associated Policy, Standards, and associated Processes / Procedures, ensuring alignment with Mastercard Frameworks.
- Continued enhancement and development of the Enterprise Risk Management Framework in line with current industry best practice and future regulatory requirements.
- Support Risk Governance and Reporting requirements, including Committee paper co-ordination.
- Policy Governance: Maintain the Policy Framework and Policy Library.
- Provide close support to regulatory governance requests and risk transformation activity / projects.
- Support to the Chief Risk Officer and wider Risk Management Function as required to enable embedding of the Risk Management Framework.
All About You
- Strong understanding of Risk Management Frameworks and effective risk management practices.
- Able to lead and direct others in order to meet a team or collaborative goal.
- Character is values lead and intrinsically of a sufficient quality to maintain a professional relationship across the business.
- Consistently display positive, professional and approachable behaviours - displaying the company behaviours.
- Confident briefing to senior, executive and board level audiences.
- Excellent communication skills - uses all relevant channels and resources to communicate effectively and proactively.
- Able to work with no supervision, appropriate skill set to support remediation effort.
- Team working - ability to build and maintain effective working relationships with a wide range of people. Work co-operatively with others as part of a team.
- Organisation and detailed planning ability is essential.
- Demonstrate strong disciplines with regard to accuracy and quality of output.
Corporate Security Responsibility
- Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the role holder must:
- - Abide by Mastercard's security policies and practices;
- - Ensure the confidentiality and integrity of the information being accessed;
- - Report any suspected information security violation or breach; and
- - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Analyst Risk Management
Posted 7 days ago
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Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Credit Risk Analysts in CRU are responsible for rating and underwriting credit exposures in their assigned region, industry, and business line.
The Analysts' fundamental credit assessment incorporates a thorough review of business, financial, industry and country risk coupled with support from internal and external rating model outputs.
Analysts will also need to show an understanding of the need for credit extension, profitability of the relationship, risk mitigation and program structures.
**Minimum Qualifications**
+ Fluency in English mandatory; at least one other Western European language would be highly advantageous.Bachelor's degree/equivalent in Finance or a related subject.Experience in fundamental credit analysis and / or underwriting of commercial enterprises (1-2 years)Understanding of fundamental financial analysis including the ability to review corporate financial statements to determine key risk drivers, an appropriate probability of default and the ability of the obligor to honour its credit obligations to American Express.Comfortable determining appropriate credit capacity, structuring of facilities, and risk mitigation techniques.Ability to prepare accurate company-specific and industry-wide credit risk memorandums.Excellent written and verbal communication skills.Good working knowledge of Microsoft Excel.Understanding of banking regulations, particularly those imposed by Basel Committee on Banking Supervision.Understanding of current macroeconomic trends and how to provide recommendations to improve the Probability of Default estimation based on the business cycle.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**
Analyst-Risk Management
Posted 13 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
UK Credit Risk Team's objective is to define and develop credit risk strategies to drive growth and provide good customer outcomes at acquisition and through the customer lifecycle.
The position provides a unique opportunity for an individual to make a difference by defining and implementing strategies for UK consumer and Small Business credit cards.
The individual would be responsible for driving affordability framework and strategies, including proactively identifying opportunities or new data solutions to enhance existing frameworks, implementing strategy changes, monitoring internal and industry trends, evaluating complaints and collaborating with various internal and external stakeholders.
**Responsibilities:**
+ Evaluating affordability complaints and stay abreast of industry trends to strengthen existing affordability frameworks and deliver improved customer outcomes
+ Collaborating closely with business partners and compliance to drive enterprise-wide projects for the UK market, achieve sustainable growth and affordable lending objectives
+ Generate analytical insights and spot hidden trends from data to react quickly to emerging credit trends across customer lifecycle
+ Develop strong relationship with colleagues from Central Risk organization as well as Operations, Business and Compliance teams to drive enterprise wide successes for the UK market
**Minimum Qualifications**
+ At least 1 year experience in risk management or data analytical roles
+ Familiar with UK CONC and Consumer Duty requirements on creditworthiness and affordability with experience working on affordability complaints
+ Bachelor's or equivalent in quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science and Economics)
+ Coding skills in SQL or Python with hands-on experience is required
+ Strong technical and analytical skills with ability to apply both quantitative methods and business knowledge to create insights and deliver results
+ Knowledge of underwriting and consumer/commercial bureau data
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations; conceptualize and sell ideas to internal and external partners
+ Ability to build strong relationships with business partners across enterprise
+ Proven track record to work independently and within a matrix organization; partnering with operations, capabilities, compliance and business to deliver solutions quickly and effectively
+ Results driven with strong project management skills and ability to work on multiple priorities
+ Ability to learn quickly and work independently with complex, unstructured initiatives
Employment eligibility to work with American Express in UK is required as the company will not pursue visa sponsorship for these positions.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centres staffed with nurses and doctors (depending on location)
+ Free and confidential counselling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**
Health, Safety & Risk Management
Posted 14 days ago
Job Viewed
Job Description
Health & Safety Risk Manager
London
Competitive Salary + Benefits
An exciting opportunity to join the Centre Management team within a Real Estate organisation, supporting the delivery of an industry-leading Health & Safety Management System (HSMS) and ensuring compliance with UK statutory obligations and ISO standards. This role offers a dynamic mix of strategic planning, stakeholder engagement, and operational oversight, with hybrid working available (3 days in-office).
The Health & Safety Risk Manager will be responsible for:
- Leading the implementation and continuous improvement of the HSMS, ensuring alignment with ISO45001 and ISO14001.
- Managing risk registers, audits, inspections, and emergency preparedness across the centre.
- Supporting the Head of Risk Management in delivering key maintenance and capital projects.
- Overseeing accident/incident reporting and claims management, including investigations and insurer liaison.
- Ensuring contractor compliance with permit-to-work systems and centre policies.
- Partnering with Facilities Management to maintain fire safety standards and update Fire Risk Assessments.
- Delivering risk management training, toolbox talks, and supporting team development.
- Managing dotted line reports including the Fire Safety Manager and Risk Management Executive.
The Health & Safety Risk Manager will have:
- NEBOSH National General Certificate (or equivalent).
- IOSH Managing Safely certification.
- Experience in health, safety, and fire safety within a retail or public-facing environment.
- Strong stakeholder management and communication skills.
- Proven ability to lead audits, manage risk registers, and deliver compliance strategies.
- Intermediate proficiency in Microsoft Office and relevant risk management software.
Vacancy Reference: PR/(phone number removed)
Vacancy Owner: Emily Swindlehurst | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)