60 Crisis Management jobs in London
Assistant Vice President, Business Continuity

Posted 6 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
**MAIN PURPOSE OF THE ROLE**
Responsible for supporting the Team Lead with:
+ Developing, implementing and embedding the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives, with a particular focus on Business Continuity.
+ Build and maintain collaborative relationships with key stakeholder across MUFG to ensure collaborative approach to Business Continuity and Reporting is achieved
+ Build and maintain collaborative relationships with key stakeholders across MUFG in London, EMEA offices and HQ Tokyo to ensure Business Continuity Planning and Business Impact analysis is achieved.
+ Maintaining procedure documents relating to MUFGs Business Continuity framework
+ Support the Crisis Management Lead on incident and crisis response activities.
+ Support the roll out of Business Continuity training to stakeholders as required.
+ Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
+ Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Lifecycle.
+ Ensuring adherence to HQ Tokyo and Local BCM governance activities
+ Support the development of business continuity capabilities across the EMEA region in support of the teams operational resilience goals.
The role will work closely with the Crisis Management and Business Continuity Lead to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience, Crisis Management Response and Business Continuity Management activities.
The role holder will have detailed knowledge of the FCA/PRA Operational Resilience Policy Statements (March 2021), and will gain experience working in a team ultimately responsible for successfully establishing Operational Resilience frameworks and capabilities within the organisation.
**KEY RESPONSIBILITIES**
Responsible for supporting the Team Lead on developing, embedding and managing the Operational Resilience framework tools and methodologies in line with regulatory requirements to enable the achievement of MUFG's strategic objectives. Specific responsibilities include:
+ Supporting all tasks to promote awareness and understanding of Operational Resilience across the firm, supporting communications and training campaigns across all levels.
+ Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners and Resource Owners perform their duties in line with regulatory expectations.
+ Actively supporting the Incident Management Team and Senior Management with:
+ Timely coordinating response to all emergency incidents
+ Ensuring actions for staff safety as a priority.
+ Responsible for maintaining robust Business Continuity plans
+ Responsible for maintaining Crisis Management training activities (Incident Management Team, Executive Team, Operational Resilience and Business Continuity Coordinators)
+ Actively support with the continued development and delivery of Disaster Recovery and Crisis Management activities within London and the wider EMEA region.
+ Manage coordination of the London and the EMEA regional annual HQ Tokyo regulatory assessment and reporting for BCM and DR;
+ Support process to assess vulnerabilities, and define and deliver remedial actions:
+ Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
+ Help the business to define appropriate remedial actions; Track delivery of actions and review evidence of gap closure.
+ Support annual creation of the Operational Resilience Regulatory Self-Assessment:
+ Provide data to feed into the annual regulatory self-assessment;
+ Support One MUFG's delivery in the EMEA region in line with regulatory and Head Office requirements to achievement of MUFG's strategic objectives.
**WORK EXPERIENCE**
+ Has previous experience managing incidents and crisis events.
+ Working closely with stakeholders at different levels of seniority.
+ Knowledge of working in the fields of Operational Resilience and Business Continuity (preferred).
+ Understanding of **ServiceNow** Business Continuity modules used in the organisations (preferred). Previously employment experience in:
+ The UK Financial sector.
+ Crisis and Incident Management
+ Business Continuity and Disaster Recovery (Business Impact Analysis & Business Continuity plans)
+ UK Regulatory experience in Operational Resilience or Risk Management areas.
+ Good knowledge and understanding of:
+ UK Regulatory policy statements on Operational Resilience, Third Party Risk Management & DORA.
**SKILLS AND EXPERIENCE**
+ Technical/Functional Skills:
+ Facilitating workshops with technical and non-technical stakeholders to drive agreement on requirements and delivery.
+ Maintaining procedure documents regarding business continuity and rolling out training to stakeholders as required.
+ Can lead in establishing solutions with stakeholders to any issues raised through the Business Continuity Life-cycle .
+ Experience in planning for and delivering regulatory change and transformation
+ Communication & influencing skills
+ Advocate for Operational Resilience and builds strong relationships with senior stakeholders across all business areas to ensure delivery and embedding of Operational resilience throughout the organisation
+ Ability to build collaborative relationships across the business, working closely with internal customers
+ Strong interpersonal and leadership skills, persuades and includes others using a range of approaches to achieve deliverables
+ No qualifications required; qualified through experience, although membership of a recognised Business Continuity body would be useful, for example the BCI (Business Continuity Institute)
. **Where required, the role holder will also:**
+ Support the Head of Operational Resilience with the Resilience Practitioners Forum and Working Groups.
+ Contribute to the Operational Resilience team's (OReT) performance, ensuring compliance with the organisations governance policies and procedures.
+ Support the design, planning and implementation of the overall ORe framework across London (and within the EMEA region) to a level expected by our local regulators and at a level in line with our peers, including the update of relevant procedures and policies.
+ Develop and deliver short and the medium-term objectives/actions within the ORe framework.
+ Analyse the risk and effectiveness of the regions ORe reporting arrangements, and identify/escalate appropriate actions to improve the overall reporting for the unction.
+ Build close and continuous relationships with key individuals within the First, Second and Third Lines, and ensure their ORe weaknesses and concerns are addressed proactively.
+ Develop and enhance staff training as required.
+ Provide regular updates on progress under the ORe Governance framework and other key forums/committees. Contribute to the ORe governance for business activity to influence business strategy for the region and globally.
**Regulatory compliance, affairs and change:**
+ Comply with, and ensure that under your responsibility (where applicable) you comply with, the entities' policies and procedures as well as all rules, laws and regulatory requirements emanating from any of the regulatory authorities to which the entities are subject.
+ Remain up to date with regulatory changes; ensure that changes are well understood and plans are
**PERSONAL REQUIREMENTS**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ The ability to understand and manage the needs of a diverse and extensive group of stakeholders
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem-solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Business Continuity and Resilience Analyst, GSRS
Posted 15 days ago
Job Viewed
Job Description
_corporate_fare_ Google _place_ Dubai - United Arab Emirates; London, UK
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Dubai - United Arab Emirates; London, UK** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 6 years of experience defining and implementing security and resilience programs and strategies.
+ 4 years of experience controlling security risks, and developing methods to reduce or mitigate these threats.
+ 2 years of experience in project management, including identifying problems, developing recommendations, and implementing solutions.
**Preferred qualifications:**
+ Experience seeking and procuring appropriate resources or vendors based on business needs.
+ Ability to leverage expertise in resilience domain to guide and mentor junior team members.
+ Ability to build strategic partnerships with internal and external stakeholders, and communicate effectively with executive leaders.
+ Ability to analyze and leverage data and metrics to draw insights, and identify resilience process improvement opportunities.
**About the job**
Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).
From keeping Googlers safe and secure to managing disruptive events, the ability to anticipate, deter, detect, and act are the pillars of Google's Global Security and Resilience Services (GSRS) team. In this role, you will help develop a culture where safety, security and resiliency are integrated into every facet of Google, including the creative process. You will help us continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross-functional teams to create innovative strategies and develop programs that drive sustainable effectiveness.
**Responsibilities**
+ Implement and manage security and resilience programs, including collecting feedback, ensuring documentation is up to date, facilitating discussions to follow up with stakeholders, and proposing or implementing changes for continuous improvement.
+ Develop, maintain, and execute protocols and practices to assess and mitigate threats to company personnel and assets, managing crises and delivering threat assessment services.
+ Provide trend, data analysis, and performance reporting for security related disciplines, using risk analytic methodologies and structured analytic techniques on qualitative and quantitative data.
+ Support incident response teams and Global Security and Resilience Services (GSRS) efforts, assisting where needed and joining activities that help get ahead of potential incident consequences.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Business Continuity and Operational Resilience Manager (12-month FTC)
Posted today
Job Viewed
Job Description
Business Continuity and Operational Resilience Manager (12-month FTC)
Posted today
Job Viewed
Job Description
Business Continuity and Operational Resilience Manager (12-month FTC)
Posted today
Job Viewed
Job Description
ROLE OVERVIEW //
We are looking for a Business Continuity and Operational Resilience Manager to join us on a 12-month fixed-term contract to support the Business Continuity and Security function in maintaining the firm’s business continuity and operational risk frameworks and ISO certifications.
This is a multifaceted role, requiring proven experience of multi-discipline risk management in a professional services environment. The role will primarily be responsible for developing, enhancing, and testing the firm’s business continuity arrangements, and maintaining the firm’s ISO 22301 certification.
The role sits in the Business Continuity team, reporting to the Head of Business Continuity and Security.
KEY RESPONSIBILITIES //
The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm.
- In conjunction with the Head of Business Continuity and Security, lead on all aspects of business continuity planning and response arrangements at the firm.
- Conduct policy reviews and risk and business impact analyses to ensure the foundations of the framework are aligned to the firm’s strategic priorities and risk profile.
- Manage and report on incident management, business continuity, and technology recovery plan development and maintenance utilising specialist third-party software.
- Deliver the testing and exercising programme and track lessons learned and plan improvements.
- Coordinate annual internal and external audits to ensure the firm maintains ISO 22301 certification.
- Administer and maintain standard materials used for client information requests and audits.
- Assist in the production of management information and reports for senior management and committees.
- Monitor risks, industry news and trends to ensure the firm is well-placed to manage any emerging threats with the latest tools and knowledge.
- Coordinate the response to incidents with colleagues from across the firm.
- In some circumstances, such as during team absences, provide on-call cover out of hours.
- Support with the administration of the firm’s general insurances programme.
CANDIDATE PROFILE //
Candidates for this position must have:
- A proven track record of developing and embedding business continuity frameworks.
- A minimum of 3-5 years’ experience working in a similar role, having prior exposure to incident management and ISO 22301.
- Understands, and is able to explain, the threats faced by the firm and what practical mitigations are available.
- Excellent communication and influencing skills at a senior level, able to persuade stakeholders of the need for good business continuity management and what is required to embed it successfully.
- Strong written communication skills, able to present information clearly to both technical and non- technical audiences.
- Able to deal with ambiguity and competing priorities, with a high degree of initiative and autonomy.
- The ability to identify creative solutions to overcome challenges.
We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.
Business Continuity and Operational Resilience Manager (12-month FTC)
Posted today
Job Viewed
Job Description
ROLE OVERVIEW //
We are looking for a Business Continuity and Operational Resilience Manager to join us on a 12-month fixed-term contract to support the Business Continuity and Security function in maintaining the firm’s business continuity and operational risk frameworks and ISO certifications.
This is a multifaceted role, requiring proven experience of multi-discipline risk management in a professional services environment. The role will primarily be responsible for developing, enhancing, and testing the firm’s business continuity arrangements, and maintaining the firm’s ISO 22301 certification.
The role sits in the Business Continuity team, reporting to the Head of Business Continuity and Security.
KEY RESPONSIBILITIES //
The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm.
- In conjunction with the Head of Business Continuity and Security, lead on all aspects of business continuity planning and response arrangements at the firm.
- Conduct policy reviews and risk and business impact analyses to ensure the foundations of the framework are aligned to the firm’s strategic priorities and risk profile.
- Manage and report on incident management, business continuity, and technology recovery plan development and maintenance utilising specialist third-party software.
- Deliver the testing and exercising programme and track lessons learned and plan improvements.
- Coordinate annual internal and external audits to ensure the firm maintains ISO 22301 certification.
- Administer and maintain standard materials used for client information requests and audits.
- Assist in the production of management information and reports for senior management and committees.
- Monitor risks, industry news and trends to ensure the firm is well-placed to manage any emerging threats with the latest tools and knowledge.
- Coordinate the response to incidents with colleagues from across the firm.
- In some circumstances, such as during team absences, provide on-call cover out of hours.
- Support with the administration of the firm’s general insurances programme.
CANDIDATE PROFILE //
Candidates for this position must have:
- A proven track record of developing and embedding business continuity frameworks.
- A minimum of 3-5 years’ experience working in a similar role, having prior exposure to incident management and ISO 22301.
- Understands, and is able to explain, the threats faced by the firm and what practical mitigations are available.
- Excellent communication and influencing skills at a senior level, able to persuade stakeholders of the need for good business continuity management and what is required to embed it successfully.
- Strong written communication skills, able to present information clearly to both technical and non- technical audiences.
- Able to deal with ambiguity and competing priorities, with a high degree of initiative and autonomy.
- The ability to identify creative solutions to overcome challenges.
We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.
Senior Risk Management Engineer/ Risk Management Manager
Posted today
Job Viewed
Job Description
Be The First To Know
About the latest Crisis management Jobs in London !
Senior Risk Management Engineer/ Risk Management Manager
Posted today
Job Viewed
Job Description
Senior Risk Management Engineer/ Risk Management Manager
Posted 2 days ago
Job Viewed
Job Description
We’re partnering with an innovative MedTech company in London that develops advanced solutions to improve cancer treatment. They are looking for a Senior Risk Engineer to lead and maintain risk management activities across their medical devices.
Role Overview:
- Own the development and upkeep of risk documentation, including risk plans, hazard analyses, registers, and benefit-risk evaluations
- Assess design modifications and post-market data to identify potential hazards and implement mitigation measures
- Chair risk review meetings and collaborate with cross-functional teams (hardware, software, systems) to ensure safety compliance
- Support regulatory submissions and inspections with accurate, up-to-date risk records
Candidate Profile:
- 5+ years’ experience in medical device risk management (Class II/III devices preferred)
- Strong working knowledge of ISO 14971, ISO/TR 24971, and familiarity with IEC 62304 / IEC 60601
- Proven track record of risk assessment throughout the product lifecycle, including post-market evaluation
- Comfortable with ALM/risk tools such as Polarion, DOORS, Enterprise Architect, or similar
- Excellent interpersonal and communication skills, able to work effectively across teams
What’s on Offer:
- Competitive package with bonus of up to 25%
- Pension, private healthcare, and gym membership
- Work on innovative MedTech solutions impacting leading cancer centres worldwide
- Dynamic, collaborative environment with international exposure
For more information or to apply:
+44 (0)
Analyst-Risk Management
Posted 1 day ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express has a network that connects millions of consumers, merchants and businesses around the globe in a payments and commerce ecosystem that creates value for all its constituents.
Our **Global Merchant and Network Services (GMNS) Risk Management Team** stands behind each of these purchases, thus protecting this network of millions of consumers, merchants and businesses. Our team makes this happen by leveraging advanced machine learning and network algorithms.
This role presents an exciting opportunity to work in a fast-paced and dynamic environment, leveraging large amounts of linked and unstructured data within the Third-Party Processing (TPP) Portfolios. The incumbent will be responsible for TPP Risk Management of the European portfolio.
This position requires a highly organised person with excellent analytical capabilities, with the ability to bring an innovative perspective to the strategic and operating requirements of the role.
This person must be able to thrive in a dynamic environment while influencing colleagues from partner organizations, often with conflicting priorities. This position will liaise with key partners including the Sales, Partner Oversight, Risk and Technology teams to create and drive best-in-class strategy.
**How will you make an impact in this role?**
+ Supporting the ongoing management of the consent process for recruitment of large and high-risk sponsored merchants.
+ Help to monitor and analyze portfolio performance to inform risk management and regulatory reporting, maintaining an external lens
+ Help prepare regular updates on portfolio exposures.
+ Help conduct in-depth analysis of both internal and external data sources.
+ Help drive deep-dive analytics and partner across the enterprise to enhance risk management methodology.
**Minimum Qualifications:**
+ Analytical and quantitative skills preferred
+ Balance of strategic and analytic acumen
+ Ability to cope with ambiguity and complexity
+ Proficiency in working with large volumes of structured and unstructured data
+ Programming skills and experience in SQL/SAS, object oriented or functional programming languages
+ Excellent communication skills, including the ability and willingness to present to and work with Executives.
+ Willingness to learn
+ Team player with the courage to share a point of view for the benefit to the organisation
+ Experience within the payments/payment facilitator industry is a bonus
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:**