The field of crisis management involves preparing for and responding to unexpected events that could harm an organization or its stakeholders. Professionals in this area develop strategies to minimize damage, maintain business continuity, and protect reputation. Crisis management roles exist across various industries, including 242 Crisis Management jobs in the United Kingdom
Claims Specialist u2013 Crisis Management
Chelmsford, Eastern
AON
Posted 8 days ago
Job Viewed
Job Description
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
This advertiser has chosen not to accept applicants from your region.
0
Claims Specialist u2013 Crisis Management
Chelmsford, Eastern
AON
Posted 8 days ago
Job Viewed
Job Description
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
This advertiser has chosen not to accept applicants from your region.
1
Senior Communications Specialist - Crisis Management
PL1 2 Plymouth, South West
£50000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prominent organisation within the media landscape, is seeking a highly skilled and resilient Senior Communications Specialist with expertise in Crisis Management to join their dynamic team in **Plymouth, Devon, UK**. This role operates on a hybrid basis, allowing for a blend of office presence and remote flexibility. You will be at the forefront of developing and executing communication strategies during critical incidents, safeguarding the organisation's reputation and ensuring timely, accurate information dissemination to all stakeholders. The ideal candidate will possess exceptional writing and interpersonal skills, a strategic mindset, and a proven ability to perform under pressure.
Key Responsibilities:
Key Responsibilities:
- Develop, implement, and manage comprehensive crisis communication plans and protocols.
- Serve as a key point of contact during crisis situations, coordinating communication efforts across various departments and external agencies.
- Draft clear, concise, and accurate press releases, statements, social media updates, and internal communications during emergencies.
- Monitor media coverage and social media sentiment, providing real-time analysis and recommendations.
- Build and maintain strong relationships with media outlets, influencers, and key community stakeholders.
- Advise senior leadership on communication strategies and messaging during crises.
- Conduct media training for key spokespersons to ensure effective public communication.
- Develop and deliver post-crisis reports, analysing communication effectiveness and identifying lessons learned.
- Contribute to the ongoing development of the organisation's overall communication strategy and brand reputation.
- Manage communication channels and ensure timely updates to internal and external audiences.
- Collaborate with legal, security, and operational teams during crisis events.
- Maintain an up-to-date media contact list and stakeholder database.
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
- A minimum of 5 years of experience in public relations, corporate communications, or media relations, with a demonstrated focus on crisis communication or issues management.
- Proven ability to develop and execute crisis communication plans effectively under pressure.
- Exceptional writing, editing, and proofreading skills, with the ability to craft compelling messages for diverse audiences.
- Strong understanding of media relations, social media platforms, and online reputation management.
- Excellent interpersonal and presentation skills, with the ability to build rapport and communicate effectively with stakeholders at all levels.
- Strategic thinking and problem-solving capabilities.
- Ability to remain calm, decisive, and analytical in high-stress situations.
- Experience with media monitoring tools and analytics platforms is a plus.
- Familiarity with the media industry's evolving landscape.
This advertiser has chosen not to accept applicants from your region.
2
Senior Communications Specialist - Crisis Management
PO1 3AX Portsmouth, South East
£45000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Communications Specialist with a strong background in crisis management to join their expanding team in **Portsmouth, Hampshire, UK**. This pivotal role will be instrumental in shaping and disseminating vital information during sensitive situations, ensuring clear, consistent, and timely communication across all stakeholders. The successful candidate will possess exceptional writing skills, a deep understanding of media relations, and the ability to perform under pressure. You will be responsible for developing and implementing strategic communication plans, preparing press releases, managing social media channels during crises, and liaising directly with media outlets, government agencies, and internal teams. This position demands a strategic thinker with a proven track record of managing complex communication challenges and protecting brand reputation. Responsibilities include:
Qualifications:
This is a challenging yet rewarding role for a communications professional looking to make a significant impact in a fast-paced environment.
- Developing and executing crisis communication strategies and response plans.
- Drafting clear, concise, and accurate statements, press releases, and media advisories.
- Acting as a primary media point of contact during crisis events.
- Monitoring media coverage and social media sentiment, providing regular reports and analysis.
- Advising senior leadership on communication strategies and potential reputational risks.
- Building and maintaining strong relationships with key media contacts and influencers.
- Coordinating communication efforts with internal departments and external partners.
- Managing the company's digital presence and social media platforms during high-stakes situations.
- Conducting post-crisis communication reviews and recommending improvements.
Qualifications:
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field; Master's degree preferred.
- Minimum of 5-7 years of experience in a communications role, with significant experience in crisis communications.
- Demonstrated success in media relations and managing public perception.
- Exceptional writing, editing, and verbal communication skills.
- Ability to remain calm and decisive in high-pressure environments.
- Proficiency in social media management tools and crisis communication platforms.
- Strong strategic thinking and analytical capabilities.
- Experience working with senior executives and external stakeholders.
- Knowledge of the local Portsmouth and Hampshire media landscape is advantageous.
This is a challenging yet rewarding role for a communications professional looking to make a significant impact in a fast-paced environment.
This advertiser has chosen not to accept applicants from your region.
3
Senior Communications Specialist - Crisis Management
CV1 2GT Coventry, West Midlands
£65000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prominent organization in the public interest sector, is seeking a highly skilled and strategic Senior Communications Specialist with expertise in crisis communication and media relations. This role is essential for managing public perception and ensuring clear, consistent messaging during sensitive and high-stakes situations.
This is a fully remote position requiring the ability to respond rapidly and effectively to unfolding events. You will be responsible for developing and executing comprehensive communication strategies during crises, advising senior leadership on messaging, and coordinating with internal and external stakeholders. The ideal candidate will possess exceptional writing and verbal communication skills, a calm demeanor under pressure, and a deep understanding of media landscapes and public sentiment. You will play a vital role in protecting and enhancing our client's reputation during challenging times.
Key Responsibilities:
This is a fully remote position requiring the ability to respond rapidly and effectively to unfolding events. You will be responsible for developing and executing comprehensive communication strategies during crises, advising senior leadership on messaging, and coordinating with internal and external stakeholders. The ideal candidate will possess exceptional writing and verbal communication skills, a calm demeanor under pressure, and a deep understanding of media landscapes and public sentiment. You will play a vital role in protecting and enhancing our client's reputation during challenging times.
Key Responsibilities:
- Develop, implement, and manage crisis communication plans and protocols.
- Serve as a primary media spokesperson during crisis situations, delivering key messages accurately and effectively.
- Draft press releases, statements, talking points, and other communication materials under tight deadlines.
- Monitor media coverage and social media channels, identifying emerging issues and potential reputational risks.
- Advise senior management on communication strategies and stakeholder engagement during crises.
- Liaise with internal departments, government agencies, and other external partners during emergencies.
- Conduct post-crisis reviews and debriefings to identify lessons learned and improve future response.
- Manage the organization's public image and reputation proactively.
- Develop and deliver training sessions on crisis communication for internal teams.
- Maintain an up-to-date media contact list and build strong relationships with key journalists.
- Minimum of 7 years of experience in communications, public relations, or journalism, with a significant focus on crisis communication and media management.
- Proven experience in developing and executing successful crisis communication strategies.
- Exceptional written and verbal communication skills, with the ability to craft clear, concise, and impactful messages.
- Demonstrated experience acting as a media spokesperson in high-pressure situations.
- Strong understanding of media relations, social media platforms, and public sentiment analysis.
- Ability to remain calm, make sound decisions, and manage multiple priorities under pressure.
- Experience in advising senior leadership on complex communication issues.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field. Master's degree is a plus.
- Familiarity with regulatory environments and public interest sector is advantageous.
This advertiser has chosen not to accept applicants from your region.
4
Senior Communications Strategist - Crisis Management
B1 1BB Birmingham, West Midlands
£65000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a prominent player in the media and public relations landscape, is seeking a highly experienced Senior Communications Strategist to lead their crisis communications efforts in Birmingham, West Midlands, UK . This vital role involves developing and implementing robust communication strategies to protect and enhance the reputation of high-profile clients during challenging periods. You will be responsible for advising clients on sensitive issues, crafting crisis communication plans, managing media relations under pressure, and coordinating response efforts across multiple channels. The ideal candidate possesses exceptional judgment, a calm demeanor in high-stakes situations, and a deep understanding of media dynamics and public perception.
Key Responsibilities:
Key Responsibilities:
- Developing comprehensive crisis communication plans and protocols for a diverse range of potential issues.
- Advising senior leadership and clients on strategic communication responses to crises, reputational threats, and sensitive issues.
- Leading media relations efforts during critical incidents, acting as a key spokesperson or guiding client spokespersons.
- Monitoring media coverage and social media sentiment, providing real-time analysis and recommendations.
- Coordinating internal and external communication efforts to ensure consistent messaging and a unified response.
- Conducting post-crisis reviews and debriefs, identifying lessons learned and updating strategies.
- Building and maintaining strong relationships with key media contacts, stakeholders, and influencers.
- Developing compelling communication materials, including press releases, statements, Q&As, and social media content.
- Providing training and simulation exercises to prepare clients and internal teams for crisis scenarios.
- Staying abreast of emerging trends in media, public affairs, and crisis management.
- A Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field; a Master's degree is preferred.
- A minimum of 7 years of experience in strategic communications, with a significant focus on crisis management and media relations.
- Demonstrated experience in developing and executing successful crisis communication strategies for complex situations.
- Exceptional written and verbal communication skills, with a proven ability to craft clear, concise, and impactful messages under pressure.
- Strong understanding of media landscapes (traditional and digital), social media platforms, and public affairs.
- Excellent analytical, strategic thinking, and problem-solving abilities.
- High level of emotional intelligence, resilience, and the ability to remain calm and effective in high-stress environments.
- Proven ability to build rapport and trust with clients and stakeholders at all levels.
- Experience in media training and simulation exercises.
- A proactive and detail-oriented approach, with the ability to manage multiple priorities simultaneously.
This advertiser has chosen not to accept applicants from your region.
5
Senior Communications Manager - Crisis Management
RG1 1DG Reading, South East
£60000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is actively seeking an experienced and strategic Senior Communications Manager to lead their crisis communications efforts. This is a fully remote position, offering the flexibility to work from anywhere within the UK. The ideal candidate will possess a proven track record in developing and executing robust communication strategies, particularly during sensitive and high-pressure situations. You will be responsible for protecting the organization's reputation, ensuring timely and accurate messaging to all stakeholders, and guiding leadership through challenging scenarios.
Responsibilities:
Responsibilities:
- Develop, implement, and refine comprehensive crisis communication plans and protocols.
- Serve as a primary point of contact and lead spokesperson during crisis situations, coordinating all internal and external communications.
- Monitor media coverage and social media sentiment, identifying potential reputational risks and opportunities.
- Craft clear, concise, and impactful communication materials, including press releases, statements, Q&As, and internal memos.
- Brief senior leadership on communication strategies, potential issues, and stakeholder reactions.
- Build and maintain strong relationships with key media contacts, industry influencers, and community stakeholders.
- Conduct media training for executives and spokespersons.
- Develop and deliver post-crisis analysis reports, identifying lessons learned and recommending improvements to communication strategies.
- Ensure consistent messaging across all communication channels.
- Manage the organization's crisis communication budget and resources effectively.
- Collaborate with legal, HR, and operational teams to ensure alignment on crisis response.
- Stay abreast of evolving communication technologies and best practices in reputation management.
- Contribute to the development of proactive communication strategies aimed at building and maintaining a positive corporate image.
- Minimum of 7 years of experience in corporate communications, public relations, or a related field, with significant experience in crisis communications.
- Demonstrated success in developing and executing crisis communication plans in fast-paced environments.
- Exceptional written and verbal communication skills, with a talent for persuasive storytelling and executive-level messaging.
- Proven ability to remain calm, think critically, and make sound decisions under pressure.
- Strong media relations skills and a comprehensive understanding of the media landscape.
- Experience with social media monitoring and management tools.
- Proficiency in developing and delivering engaging presentations.
- A Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. A Master's degree is a plus.
- Experience working independently and managing multiple priorities in a remote setting.
- Familiarity with a wide range of industries is beneficial.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Communications Strategist - Crisis Management
PL1 2NE Plymouth, South West
£60000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a dynamic organisation operating in a fast-paced industry, is seeking a highly experienced and astute Senior Communications Strategist specialising in crisis management. This fully remote position demands a proactive and resilient individual capable of navigating complex communication challenges under pressure. You will be responsible for developing and implementing robust crisis communication plans, managing media relations during sensitive situations, and safeguarding the organisation's reputation. Your expertise in crafting clear, concise, and impactful messaging will be paramount.
Key Responsibilities:
Key Responsibilities:
- Develop, update, and implement comprehensive crisis communication strategies and protocols.
- Serve as a primary point of contact and spokesperson during crisis situations.
- Manage all internal and external communications during emergencies, ensuring timely and accurate information dissemination.
- Proactively monitor media and social media channels for potential reputational risks.
- Build and maintain strong relationships with key media outlets and journalists.
- Develop and prepare crisis communication materials, including press releases, statements, FAQs, and internal memos.
- Conduct media training for senior executives and spokespeople.
- Analyse communication effectiveness and provide post-crisis evaluation reports.
- Collaborate with legal, security, and operational teams to ensure a coordinated response.
- Stay informed about current events, geopolitical issues, and emerging communication technologies relevant to crisis management.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field; Master's degree preferred.
- Minimum of 7 years of experience in public relations or corporate communications, with a significant focus on crisis communications and issues management.
- Proven ability to develop and execute successful crisis communication plans.
- Exceptional written and verbal communication skills, with the ability to think and react quickly under pressure.
- Strong understanding of media relations, social media landscape, and reputation management.
- Experience in managing high-profile or sensitive communication challenges.
- Excellent strategic thinking, problem-solving, and decision-making abilities.
- Ability to work independently and manage a distributed team in a remote-first environment.
This advertiser has chosen not to accept applicants from your region.
7
Senior Communications Manager - Crisis Management
PO1 2AY Portsmouth, South East
£65000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a leading organization within the media and PR sector, is seeking an experienced Senior Communications Manager to lead their critical crisis communications efforts. This is a demanding, office-based role requiring a strategic and calm demeanor under pressure, with the ability to navigate sensitive situations with professionalism and precision. You will be responsible for developing, implementing, and overseeing comprehensive crisis communication strategies, ensuring the organization's reputation is protected during challenging periods. Your duties will include proactive risk assessment, developing crisis communication plans and protocols, preparing key messages, managing media relations during crises, and advising senior leadership on communication strategies. You will also play a key role in training internal spokespersons and coordinating response efforts across various departments. The ideal candidate will possess a minimum of 7 years of progressive experience in public relations, corporate communications, or journalism, with a significant focus on crisis management and issues resolution. A Bachelor's degree in Communications, Public Relations, Journalism, or a related field is required; a Master's degree is a plus. You must demonstrate a proven track record of successfully managing high-stakes communication challenges, including hands-on experience with media handling, stakeholder engagement, and reputation management. Exceptional writing, verbal communication, and interpersonal skills are essential, as is the ability to think strategically and act decisively in fast-paced environments. Experience in the media industry or with complex corporate environments is highly advantageous. This role requires you to be based in **Portsmouth, Hampshire, UK**, and work full-time from our office. You will be a trusted advisor to senior management and will work collaboratively with legal, security, and other departments to ensure a unified and effective response. If you are a resilient and strategic communications professional ready to take on a vital role in safeguarding an organization's reputation, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Senior Communications Strategist, Crisis Management
BT1 1AA Belfast, Northern Ireland
£60000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a distinguished leader in the Media & PR industry, is seeking a strategic and resilient Senior Communications Strategist with expertise in crisis management. This pivotal role, based in Belfast, Northern Ireland, UK , will be responsible for developing and executing robust communication plans to protect and enhance our client's reputation during challenging times. The ideal candidate will possess exceptional judgment, strong media relations skills, and a calm, strategic approach under pressure.
Responsibilities:
Responsibilities:
- Develop, implement, and manage comprehensive crisis communication strategies and protocols.
- Serve as a key spokesperson and manage media inquiries during sensitive situations.
- Build and maintain strong relationships with media contacts, government officials, and other key stakeholders.
- Conduct risk assessments and scenario planning to anticipate potential crises.
- Develop crisis communication materials, including press releases, statements, Q&As, and internal communications.
- Advise senior leadership on communication strategies during crises and reputational challenges.
- Monitor media coverage and social media sentiment, providing timely analysis and recommendations.
- Manage post-crisis evaluation and reporting, identifying lessons learned and areas for improvement.
- Train internal teams on crisis communication protocols and best practices.
- Collaborate with legal, security, and other relevant departments to ensure cohesive response efforts.
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
- Minimum of 6 years of experience in public relations, communications, or journalism, with a significant focus on crisis management and corporate communications.
- Proven experience in developing and executing successful crisis communication plans.
- Exceptional written and verbal communication skills, with the ability to craft clear, concise, and impactful messages.
- Strong media relations skills and a demonstrated ability to build and maintain positive relationships with journalists.
- Excellent judgment, strategic thinking, and decision-making capabilities under pressure.
- Proficiency in media monitoring and social listening tools.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Experience in media training and spokesperson preparation is highly desirable.
This advertiser has chosen not to accept applicants from your region.
9