853 Customer Care jobs in London

Dutch-Speaking Inbound Sales & Customer Service Agent

Location: Hybrid - Head Office in Canary Wharf, London
Salary: 12.30 per hour + Benefits
Commission: Uncapped structure, rewarded monthly for sales results.
Hours: 37.5 hours per week on a rolling rota.

About the Role

We're seeking enthusiastic Dutch-speaking professionals to join our client's team - you'll help customers book their dream vacations, offering exceptional service while driving sales.

You'll handle inbound calls in Dutch and English , answering queries, upselling packages, and providing solutions to ensure every customer interaction exceeds expectations.

Key Responsibilities

• Sales & Service: Handle incoming calls, explore customer needs, and recommend suitable holiday packages.
• Service Requests: Use client applications to manage cancellations, modifications, and confirmations.
• Upselling: Suggest additional products, services, and extended stays to enhance customer experiences.

What We're Looking For

• Fluency in Dutch and English (written & spoken).
• Professionalism, resilience, and attention to detail.
• Strong multitasking and communication skills.
• Previous experience in customer service or sales (Essential ).

Perks & Benefits

• Training: Comprehensive onboarding in product knowledge, sales, and customer service.
• Health & Wellbeing:
• BUPA Life Insurance
• Eye test vouchers
• Discounts & Incentives:
• Corporate discounts on gym memberships, dining, and hairdressing
• Campaign-specific rewards, prizes, and perks
• Holidays:
• 20 days annual leave (+1 extra day/year of service, up to 5)

Apply now!

INDCP

Job Advertisement: Sales & Customer Care Executive - Temp Role

Calling all pet / dog lovers :)

Are you passionate about delivering outstanding customer service? Do you love pets and want to make a difference in their lives? If so, we have the perfect temporary opportunity for you as a Sales & Customer Care Executive with our client!

Location: Hybrid Role - Central London Office (Goodge Street) & Work from Home
Contract Type: Temporary
Working Pattern: Full Time

Start date: asap for 3 months possibly longer or a great perm opportunity for Account Management role

Rate: 13.85 - 14.50 per hour

About the Role:

As our Sales & Customer Care Executive - Independents, you will be the voice of our indie stockists, ensuring they receive exceptional service. Reporting to the National Account Manager, you will:

• Process live orders and track deliveries.
• Offer advice on products and handle customer queries with professionalism.
• Build strong relationships with independent stockists.
• Support the Sales team by sharing feedback and insights.
• Drive sales through effective communication and customer engagement.

What We're Looking For:
We seek enthusiastic individuals with:

• A genuine passion for pets (experience with pets is a plus!).
• Proven customer service experience.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with Zendesk or Commerce Cloud (ideal but not essential).
• Strong communication and relationship-building skills.
• A proactive, adaptable mindset in a fast-paced environment.

Your Impact:
In this role, you will play a crucial part in our client's growth strategy for Independents. Your responsibilities will include:

• Collaborating closely with the National Account Manager on priority customers.
• Conducting regular store visits to strengthen relationships and promote new products.
• Implementing new processes to streamline stockists' experiences.
• Contributing to social and environmental goals through transparency and sustainability practises.

Why Join Us?
At our client, we believe in inclusively and diversity. We welcome applicants from all backgrounds and experiences. Here are just a few perks of being part of our team:

• Flexible Working: Enjoy a mix of home and office work.
• Community Engagement: Volunteering opportunities to give back to causes you care about.
• Fun Environment: Dogs at work and a supportive team culture.

Your Place at the Table:
If you're ready to bring your energy, adaptability, and passion for pets to our client's team, we want to hear from you! This role has the potential to evolve into a Business Account Executive position with greater responsibilities.

Please email your CV to: (url removed)

Join us in making a positive impact on the lives of pets and their owners. We can't wait to welcome you to our team!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Care Adviser - Spanish & English



Location: Canary Wharf, London Salary: 25,584 per year (Temp to Perm) Hours: 40 per week, 5 days between Mon-Sun, shifts between 8:00am - 10:00pm (Hybrid)







About the Role

We are looking for an energetic, Spanish & English-speaking Customer Care Adviser to join a dynamic team at Canary Wharf .

You will be the first point of contact for our customers, handling calls, emails and queries with professionalism, positivity, and a smile in your voice. This is a great opportunity to work with a well-known international brand in a supportive and sociable environment.

What You will Do

• Respond to customer queries via phone and email, delivering excellent service

• Process orders and provide advice on products, including upselling where appropriate

• Troubleshoot issues and find solutions for customers

• Carry out administrative tasks as part of the customer journey

• Contribute to a positive, team-focused working environment

What We are Looking For

• Fluent in Spanish & English - written and spoken

• Experience in a fast-paced customer care or contact centre environment

• Confident and professional telephone manner

• Friendly, team-oriented attitude with a passion for customer service

• Able to manage your workload, stay proactive, and work independently when needed

Why Join Us?

• Fun and sociable team culture

• Pension scheme with Standard Life

• Life insurance

• Discounts on gyms, eye tests, tech, and cycle to work scheme

• Rewards and recognition with vouchers and incentives

• Apprenticeship qualifications and career development opportunities

• Recommend-a-friend scheme (500 reward)

Training & Support

You will receive full training on our systems, processes, GDPR and customer service skills - plus ongoing support to help you thrive in your role.

Ready to join a global business with great people and real career opportunities?

Apply today and let's get started!

INDCP

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

The Role:

This role will operate on three different shift patterns, which will rotate weekly to meet the needs of the business. We offer a hybrid style of work, only requiring you to work in the office for 3 days on your core shift.

Early: 8:00 am – 4:30 pm

Core: 9:30 am – 6:00 pm

Late: 11:30 am – 8:00 pm

You will also be required to work 1 in 6 weekends, on a core shift.

Role Accountabilities:

As Senior Customer Service Advisor you will have exceptional customer service skills, a professional work ethic and a willingness to go above and beyond to provide an outstanding brand experience. Confident in solving customer queries and finding solutions across omnichannels (email, telephone, live chat) demonstrating excellent communication skills.

Previous experience as a customer service advisor and working across social media platforms such as YouTube, Instagram, Facebook and Twitter are a massive plus. You should be a ‘people person’ with great customer service skills and the ability to effectively moderate online and offline conversations within our community. You are excited to act and communicate with followers as the face and voice of our brand and manage community conversations via all channels.

This role requires the advisor to have an understanding of the brand and products, whilst offering exceptional advice and consultation to customers. You will be reporting directly into the UK Customer Service Manager and work closely with all stakeholders within the business.

• Communicate with customers courteously and efficiently by email and telephone
• Ensure all enquiries are resolved effectively and in a timely manner, meeting department SLA's
• Provide product information and offer order assistance to help the e-commerce department achieve sales goals
• Work toward daily individual and team goals, supporting the business operating plan
• Process and review website orders and back orders via our ERP system
• Execute customer return requests, issuing appropriate refunds and credit notes and notifying the customer within 48 hours of receipt of goods
• Serve as the brand’s “front lines” for any product or brand related issues, escalating as appropriate to help mitigate any potential wider service issues
• Liaise directly with our warehouse to resolve any web order delivery and logistics queries
• Support the department in achieving business KPIs including; queries actioned, customer response time, complaints to appreciations
• Coordinate relevant departments to ensure tone of voice and brand consistency across community communications, whilst maintaining exceptional levels of customer service and professionalism
• Act as a liaison between the Customer Care team and Team Leaders, ensuring smooth communication and alignment.
• Monitor team performance and identify opportunities for improvement in productivity, quality and adherence to targets.
• Handle and oversee customer escalations ensuring resolution is timely, effective and in line with company standards.
• Provide regular updates to management on outstanding tasks, tickets or issues that require attention.
• Complete ad hoc administrative or operational tasks assigned by management to support team efficiency and workflow.

Reporting Relationships:

·    You will be reporting directly into the UK Customer Care Operations Manager.

Requirements

Key Selection Criteria:

• The ideal candidate will have operated within a similar role
• Fluent in Spanish, German, French is preferable but not essential
• This role will operate on the shift patterns mentioned above however flexibility is required to cover evenings and weekend to meet the needs of the business during busier periods
• Excellent verbal and written communication skills with confidence in your editorial capabilities
• Customer-centric, resilient and passionate about service and systems and fixated on improving the customer experience
• Strong people skills, proactive and self-motivated in responding to customers and followers
• Data-driven and detail obsessed with a passion for solution finding!
• Strong interest in the beauty industry and an affinity for all things makeup!
• Ability to speak additional language(s) are a plus (French/Spanish), but not required
• Understanding and commercial awareness of the total supply chain including supply and demand planning.
• Able to demonstrate examples of building and improving customer relationships

·    Passionate about social media and experience working across a variety of brand platforms

Benefits

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

·    Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

·    We’re a hybrid model with flexibility, allowing you to work how best suits you

·    25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

·    Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

·    Financial security and planning with our pension and life assurance for all

·    Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

·    Bring your fury friend to work with you on our allocated dog friendly days and spaces

·    And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Our client is a well respected new build development business with a reputation for delivering homes to a high quality finish for local authorities across London and the South East.

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add two additional Customer Care Operatives (Technicians) to their existing regional Customer Care team.

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role:

• Meet with customers in their homes and carry out works to a high-quality and timely manner.
li>Working along-side contractors as necessary to ensure all works are carried out as necessary.
• Keeping the company updated regarding works that are finished.
• Travel across the region covered as necessary.
• Adhering to Health & Safety policies at all times.

Skills Required:

• Preferable Joinery background but other trades to be considered.
• You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
• Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floorboards etc.

On offer:

• Excellent Basic Salary
• Fully expensed vehicle
• Company uniform
• 20 days annual leave plus bank holidays and Christmas shutdown
li>Bonus

Our client is a well respected new build development business with a reputation for delivering homes to a high quality finish for local authorities across London and the South East.

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add two additional Customer Care Operatives (Technicians) to their existing regional Customer Care team.

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role:

• Meet with customers in their homes and carry out works to a high-quality and timely manner.
li>Working along-side contractors as necessary to ensure all works are carried out as necessary.
• Keeping the company updated regarding works that are finished.
• Travel across the region covered as necessary.
• Adhering to Health & Safety policies at all times.

Skills Required:

• Preferable Joinery background but other trades to be considered.
• You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
• Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floorboards etc.

On offer:

• Excellent Basic Salary
• Fully expensed vehicle
• Company uniform
• 20 days annual leave plus bank holidays and Christmas shutdown
li>Bonus

**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Vice President, Operational Excellence, Global Customer Care
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview:
The Senior Vice President, Head of Operational Excellence leads GCD&C global strategy and execution for capacity planning, resource optimization, and future contact centre operating models. This role is responsible for the deployment and evolution of the Genesys contact centre platform, ensuring seamless integration with customer care operations and delivering transformative improvements in efficiency, scalability, and customer experience. As a key member of the Global Customer Delivery & Care leadership team, this role drives operational innovation and excellence across all servicing channels.
The Role:
- Lead the global strategy for capacity and resource planning, ensuring alignment with business growth, seasonal demand, and customer expectations.
- Design and implement future-ready contact centre operating models, leveraging automation, AI, and digital servicing capabilities.
- Oversee the deployment and optimization of the Genesys contact centre platform, ensuring robust performance, scalability, and integration with enterprise systems.
- Partner with technology and business stakeholders to define and deliver operational transformation initiatives that enhance service delivery and reduce cost-to-serve.
- Build and lead a high-performing team focused on data-driven decision-making, continuous improvement, and operational agility.
- Establish governance frameworks and performance metrics to monitor and improve global service delivery.
- Foster a culture of innovation, collaboration, and accountability across global teams and vendor partners.
All About You - What You Need to Bring:
- Proven experience in global capacity and resource planning, preferably in large-scale customer care or contact centre environments.
- Deep understanding of contact centre technologies, especially Genesys, and their role in driving operational efficiency and customer satisfaction.
- Demonstrated success in deploying the Genesys platform within contact Centre environments without disrupting existing operations, while effectively leveraging its advanced capabilities to enhance operational efficiency.
- Demonstrated success in designing and implementing future operating models, including automation, AI, and digital servicing.
- Strong leadership and stakeholder management skills, with the ability to influence across functions and geographies.
- Experience in operational transformation, including process reengineering, performance management, and change leadership.
- Excellent analytical, communication, and problem-solving skills.
- Ability to build and lead cross-functional teams, including vendor management and global delivery partners.
- Passion for continuous improvement and delivering best-in-class customer experiences.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London and New York City. We are a rapidly growing scale-up business, now entering an exciting new phase of growth and looking to expand our team of c.115 people currently located between London, Málaga, New York and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do. Read more about us here .

We are looking for self-motivated customer service professionals to join our team as Peak Heroes for our busiest period, 1st October 2025 - 31st January 2026. This is a full-time 4 month fixed-term contract.

As the first point of contact for our brands and customers, you'll be a catalyst for building our Wolf & Badger community. You will provide world-class support across calls, live chats, emails and social media. Exceptional communication skills and efficient, accurate administrative skills will enable you to thrive in this role.

• You will work 5 days per week on 8hr shifts between 9am-7pm and including a 30-minute unpaid break.
• This is a hybrid position with the requirement of 1+ days a week at our HQ in Soho
• Visa Sponsorship will not be offered for this role.
• Candidates must be able to start no later than Wednesday, 1st October.

Candidates who impress may be offered permanent opportunities in the business if suitable vacancies arise. Many of our current and much-valued team members have taken this path.

Key Responsibilities and Accountabilities: 

• Customer Experience & Support:  Deliver exceptional customer service through our help desk platform (Dixa). 
• Order Management & Returns:  Accurately manage order updates, returns, and refunds using multiple systems, ensuring timely resolution and clear communication with customers. 
• Product & Styling Guidance:  Provide thoughtful, personalised styling advice to help customers feel confident in their choices and connected to our brand. 
• Review & Social Media Engagement:  Respond to customer feedback across platforms like Trustpilot and social media, turning reviews into opportunities to delight and engage. 
• Brand Communication & Collaboration:  Liaise with our partner brands to quickly and effectively resolve customer queries, maintaining high standards of service and collaboration. 
• Live Chat & On-Site Support:  Use live chat to assist website visitors in real time, offering guidance, product information, and a friendly point of contact. 
• Order Status Updates:  Keep customers informed about the progress of their orders with proactive, timely updates that build trust and reduce uncertainty. 
• E-commerce Support:  Support the wider e-commerce team with operational tasks and day-to-day activities, contributing to seamless digital customer experiences. 
• Teamwork & Culture:  Work collaboratively with your teammates, offering support, sharing knowledge, and contributing to a positive and inclusive team environment.

Requirements

• A natural communicator with excellent written and verbal skills, able to engage customers with clarity, empathy, and professionalism.
• A friendly, solutions-focused mindset. You stay calm under pressure and bring a positive energy to every interaction.
• Experience thriving in fast-paced environments, juggling multiple tasks while staying focused on quality and results. 
• Solid organisational skills and a sharp eye for detail. You spot the small things that make a big difference. 
• A background in customer service or e-commerce, ideally with online retail experience. 
• Familiarity with CRM tools (Dixa, Zendesk, or Salesforce are a plus) and a willingness to learn new systems quickly. 
• An interest in ethical business practices, fashion and sustainability. We are proud to be an ethical B Corp making a positive impact on people and our planet. 
• You will be required to work 5 days per week on 8hr shifts alternating between 9am-7pm. 

Highly Desired: 

• At least 2 years of experience in a customer service role within an online retail or e-commerce environment

Benefits

• Salary based on £27,000 per annum, working 37.5hrs per week. We are a Living Wage employer!
• Remote working, but with desk space available at our office in Soho - Central London. You may need to attend in-person training sessions throughout your time with W&B.
• Enhanced paid holiday leave and sick leave.
• No working on 25th December - we are definitely closed for the holiday.
• Meaningful work! We are a proud B-Corp leading the change to ethical retail.
• Wellbeing allowance to spend on your self-care and happiness.
• Regular team socials.
• Paid pet-ernity, volunteering and heartbreak leave.
• Staff discounts across Wolf & Badger.
• Candidates who impress may be offered permanent opportunities in the business if suitable vacancies arise. Many of our current and much-valued team members have taken this path.
  

Wolf & Badger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.