What Jobs are available for Customer Service Representative in Canterbury?
Showing 4 Customer Service Representative jobs in Canterbury
Private Client Services Tax Director
Posted today
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Job Description
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
We’ll broaden your horizons
Our rapidly growing Private Client Team manage the tax affairs of private equity funds, unincorporated businesses, trusts, individuals and their wider families including working with many successful entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team involves building strong relationships with clients so you become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business.
We’ve established a strong global network that is recognised as a leader especially in looking after high net worth individuals, entrepreneurs and owner-managed businesses. You’ll need excellent people skills and strong technical ability as you meet clients across the UK. In return, you’ll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with your peers, directors, and BDO’s partners to help clients effectively.
You’ll be encouraged and supported to identify and develop new business opportunities, both with existing clients and prospects, contributing to the growth of the team and enhancing delivery to our clients, for enhancing our delivery and providing additional services to our clients. We are looking for someone who:
- Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures.
- Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities.
- Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team.
- Has an understanding of potential risks to the firm arising from various aspects of client engagement.
- Can guide and supervise less experienced colleagues.
- Can support, train, mentor and advise others.
- Will challenge current practice – driving improvements and championing change.
- Takes personal responsibility for own decisions and actions and those of others.
- Leads projects of varying scale and complexity.
- Is educated to degree level and is CTA and/or ACA qualified or equivalent.
As part of your role you will be involved in:
- Looking after a portfolio of high-net-worth clients with complex needs and considering and anticipating their needs, working closely with the directors and partners delivering a client-centric service.
- Your role will include control of WIP, recoveries and billing.
- Advising on a range of tax matters, including succession planning and restructuring projects, as well as review of complex UK tax computations and returns.
- Developing and maintaining relationships with clients as appropriate to ensure the firm has the confidence of the client.
- Identify risk and technical matters, as well as business development opportunities to the Partner, whilst exercising judgement within agreed parameters.
- Ensure that the firm’s quality control procedures are adhered to.
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Rewards & Benefits
We offer a wide range of core and voluntary benefits, with a few examples below.
Health and Wellness Programmes
We promote a positive working environment where our people can thrive.
Pension Plan
A Group Personal Pension Plan, with matched employer contributions.
Private Medical
Access to private medical treatment for you and your family.
Income Protection Plan
Provides a proportion of your basic salary if you suffer a loss of earnings because of illness or injury.
Holidays
Our holiday benefit enables you to purchase up to 10 days of additional leave.
Bike to work scheme
A convenient, environmentally friendly and tax-effective way to acquire a bike for travelling to and from work.
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Private Client Services Assistant Manager/Manager
Posted today
Job Viewed
Job Description
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
We’ll broaden your horizons
Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business.
We’ve established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You’ll need excellent people skills and strong technical ability as you visit clients across the world. In return, you’ll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.
You’ll be someone with:
- A good understanding of personal tax compliance and some experience of providing personal tax advisory and compliance services to a variety of different clients
- Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions
- Experience of managing and developing junior colleagues
- Experience of engaging with senior stakeholders
- Some experience of dealing with client senior management and key stakeholders
- Educated to degree level with ideally CTA and/or ATT qualification or working towards a tax or accounting qualification.
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
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Rewards & Benefits
We offer a wide range of core and voluntary benefits, with a few examples below.
Health and Wellness Programmes
We promote a positive working environment where our people can thrive.
Pension Plan
A Group Personal Pension Plan, with matched employer contributions.
Private Medical
Access to private medical treatment for you and your family.
Income Protection Plan
Provides a proportion of your basic salary if you suffer a loss of earnings because of illness or injury.
Holidays
Our holiday benefit enables you to purchase up to 10 days of additional leave.
Bike to work scheme
A convenient, environmentally friendly and tax-effective way to acquire a bike for travelling to and from work.
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Front of House/Client Services Representative *£28k
Posted today
Job Viewed
Job Description
Our client is looking to recruit a dynamic and motivated Front of House/Client Services Representative to join their team. In this key role, you will play a crucial role in managing the welcoming experience for all visitors and tenants in Ashford. Reporting to the Management Team, you will utilise your outstanding administrative, organisational, and communication skills to ensure that everyone who walks through our doors feels valued and appreciated.
Please find all the details below:
Job title: Front of House/Client Services Representative
Location: Ashford, Kent. This is an office-based position due to the nature of the role.
Hours: Monday-Friday, 8:30am-5pm
Salary: 26,000 - 28,000
Benefits: 25 days annual leave, free parking, private health care, life assurance, free annual eye test, discretionary annual bonus
Culture: Be part of a lively and supportive team dedicated to creating a positive atmosphere.
Opportunities: Engage in projects that allow you to develop your skills and advance your career.
Key Responsibilities:
- Welcoming Visitors: Greet and assist all visitors and tenants, ensuring a warm and friendly atmosphere.
- Maintain Standards: Manage the ground floor reception, meeting rooms, and breakout areas, keeping them impeccably presented and maintained at all times.
- Operational Support: Work closely with the Operations and Commercial Directors to facilitate the day-to-day operations and sales of the centre.
- Customer Engagement: Build strong relationships with business centre clients, gathering feedback to enhance their experience continuously.
- Administrative Excellence: Ensure a professional reception in line with company policies, capturing meeting room bookings and additional services for accurate invoicing.
You'll be the ideal candidate for this role if you have the following:
- Previous experience in a front-of-house or customer service role.
- Strong communication skills and the ability to interact effectively with diverse individuals.
- Proficient in administrative tasks and familiar with basic financial management.
- You must be confident, adaptable, and ready to tackle any challenge with a smile.
- Your keen eye for detail will help maintain high standards across all areas of the business centre.
- You are motivated and eager to contribute to the wider goals of the organisation while ensuring exceptional client service.
Next steps:
If you are excited about creating memorable experiences for others and making a lasting impact, we want to hear from you! Apply today to join our client's team as a Front of House Representative.
Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant).
We look forward to your application.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Customer Support Executive
Posted 5 days ago
Job Viewed
Job Description
Customer Support Executive
Location: Northfleet, Kent
Salary: £27,000 - £30,000 Per Annum
Job Type: Full-Time, Permanent
Represented by: Diamond Search Recruitment
Diamond Search Recruitment are proud to exclusively represent a well-established and respected supplier to the mechanical, ventilation, and electrical trades. Serving customers across London and the Home Counties, our client is known for their outstanding service, extensive stock, and knowledgeable, dedicated team.
As part of their exciting growth strategy, we are seeking a Customer Support Executive to join their passionate team. If you are driven, customer-focused, and looking to build a career within a supportive and ambitious company, we want to hear from you!
Key Responsibilities:
- Deliver exceptional customer service in a fast-paced, multi-faceted support role.
- Accurately return quotes and process orders within agreed service levels.
- Manage customer queries with efficiency, professionalism, and a solution-focused approach.
- Collaborate closely with Transport, Warehouse, and Purchasing Teams to meet customer needs.
- Make and receive calls to support customer retention and satisfaction.
- Follow up on outstanding quotations to convert opportunities into sales.
- Act as a first point of contact for incoming customer enquiries.
Skills and Experience Required:
- Experience in sales or a customer service-based role .
- Excellent communication skills and a collaborative, team-focused attitude.
- Strong attention to detail, with the ability to work quickly and accurately under pressure.
- Commitment to delivering outstanding service in line with company values.
- Good organisational skills and a self-motivated approach to learning and development.
- IT proficiency
Why Join?
- Competitive salary and benefits package.
- A company culture built on humility, passion, and excellence.
- Strong emphasis on continuous improvement.
- A supportive environment that puts employee wellbeing and growth first.
- Equal opportunities employer welcoming applicants from all backgrounds.
Apply now to take the next step in your career with a company that truly values its people, and be part of a team where your contributions make a real difference.
Diamond Search Recruitment is acting as an employment agency in regard to this vacancy
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