1565 Customer Service Representatives jobs in Bradford

Client Services Administrator

Salary: 30,000 - 32,000 + Bonus
Location: Harrogate (Hybrid - 2 days WFH)
Hours: Monday - Friday, Full-time, Permanent

Do you want to be part of a dynamic and growing wealth management group? Our client is looking for a proactive and detail-oriented Client Services Administrator to join their Investment Management team in Harrogate. This role offers the opportunity to support a well-established team in delivering exceptional service to private clients, while also contributing to process improvements and operational efficiency.

Key Responsibilities of the Client Services Administrator:
* Provide secretarial and administrative support to the investment management team.
* Compile reports, onboard clients, manage filing, and handle other administrative duties.
* Liaise with clients on behalf of Investment Managers, including taking instructions and booking meetings.
* Maintain and update client files and records, including new client setup and deletions.
* Process account opening forms and liaise with compliance, operations, and financial planning teams.
* Support quarterly valuation processes and client communications.
* Provide information to third parties such as SIPP providers, solicitors, and accountants.
* Coordinate with operations on cash movements, including ISA subscriptions and transfers.
* Monitor daily cash balances and manage fund transfers.
* Generate management information from suitability logs using Excel.
* Assist in creating PowerPoint presentations for investment managers.
* Collaborate with the Client Services Manager to improve processes and reduce paper reliance.
* Answer overflow reception calls and stay up to date with company procedures and compliance training.

Key Requirements of the Client Services Administrator:
* GCSE Grade C or above in English and Maths.
* Strong verbal and written communication skills.
* Previous experience in an administrative role.
* Detail-oriented, inquisitive, and a problem-solver.
* Ability to work independently and as part of a team.
* Proficient in Microsoft Word, Excel, and PowerPoint.
* Experience in financial services is advantageous but not essential.

The Successful Candiates Will Receive Excellent Benefits:
* Competitive salary
* Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
* 25 days annual leave + public holidays + 3 days off over Christmas
* Option to buy/sell up to 5 days of holiday
* Private medical insurance, group life insurance, and income protection
* Hybrid working model
* Support for further education and training
* Discretionary performance-related bonus
* Confidential Employee Assistance Programme
* 2 days per year for voluntary work
* A wide range of flexible benefits

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you a natural relationship builder with a talent for keeping clients engaged and delighted?

Do you love to build partnerships, drive engagement and deliver results?

We are excited to be working with one of the UK's fastest-growing travel platforms who are looking for an experienced Client Services Manager who can manage accounts with care, deliver measurable results, and create engagement strategies that make an impact.

This role is all about managing corporate partnerships – from onboarding new clients to delivering long-term value. You’ll work closely with HR, People, or Benefits Managers, acting as their trusted point of contact, and will design creative campaigns to keep employees engaged all year round.

What You’ll Be Doing

• Smoothly onboarding new business clients and setting them up for success
• Leading monthly or quarterly check-ins to review performance and progress
• Monitoring usage, engagement, and satisfaction metrics
• Presenting clear reports and recommendations for improvement
• Designing and delivering tailored engagement campaigns (launches, updates, competitions, events)
• Collaborating with internal teams to create impactful client-facing materials

What We’re Looking For

• Proven experience in account management, client services, or B2B relationship management
• Strong communication and presentation skills
• Confident using CRM tools, Excel, and reporting dashboards
• Highly organised, with the ability to manage multiple clients at once
• Experience working with HR, employee benefits, and travel and leisure accounts is a plus

Why Join

• Competitive salary package based on experience
• Access to exclusive membership perks for you and your family
• Flexibility with hybrid working arrangements
• A collaborative, fast-paced environment with career growth potential

Ready to bring your client and project management skills to a role where you’ll see the real-world impact of your work. Apply today!

About the job you are considering

Capgemini's Telco Media Technology Services (TMTS) team are expanding and looking for focused sales people to join us in our growth. 

Join us a Client Partner and benefit from a leadership team that is known for its supportive & development-focused strategy.

You will become a member of the Technology & Services sub-sector market unit, supporting the wider go-to-market strategy and our competitive differentiation in order to support growth plans.   You will be expected to lead by example, demonstrate sales acumen, form and be part of effective teams and a clear desire and ambition to be recognised as a high-performer and future leader in our business. 

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

You will be responsible for a portfolio of accounts and developing new opportunities. You will have to build client intimacy, account strategy, sales and manage the operations & performance of the account P&L. 

• Reach - CxO intimacy and coverage
• Relevance - Penetration in Cloud & Data + Group/industry portfolio  
• Resilience - Progress in market share and annuity business 
• Results – Top line growth and improved profitability  

As part of the role you will engage pursuit teams and qualify leads as they are identified. The successful candidate will also craft proactive propositions, develop winning sales plans and drive the account performance to support growth. In your background you will have strong client networking skills, building relationships across the accounts stakeholder community. You will be able to demonstrate success in forging strong trust-based relationships and engagement across the breadth of the Capgemini global service lines to hit agreed budgets for sales, revenue, profitability and investment. 

Key for the role will be your sales experience in addition to a degree of knowledge of the Telco, Media, Technology Services market, client business drivers and your ability to identify solutions and insights to build credibility. You will develop over time an awareness of the broad set of Capgemini capabilities through strategy, innovation, digital transformation, technology, infrastructure and business process outsourcing. You will not likely be an expert in all of these, but you will be able to leverage your industry knowledge and credibility to bring the power of Capgemini’s expertise to support you in developing client business. 

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

You are likely to have experience of selling broadscale technology services with a background in the Telco and Media market. Specifically, you will bring:

• Strong sales experience including exposure to sizeable deals and complex programmes 
• A track record of relationship building with senior client stakeholders
• Industry insights on the role of digital, strategic advisory partners and potential to exploit next generation digital solutions
• Experience of managing a sales targets and planning with discipline in account forecasting and performance reporting
• Ability to innovatively and constructively challenge the status quo to drive forward the business
• Able to operate with a high degree of independence as well as being part of a team
• Experienced in opportunity qualification and bid management disciplines, controls & winning sales plans
• Knowledge of the digital industry, key players, points of differentiations, offers and broad capabilities
• Drive, determination and ambition to lead a high-performing account and team

To be successful you’ll bring strong personal skills and the ability to overcome internal barriers through the use of drive, determination and influencing skills. You’ll have a natural ability to work in mixed teams of colleagues and senior executives and possess outstanding communication and interpersonal skills.

Your security experience

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance . 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does "Get The Future You Want" mean for you?

Competitive total reward package

We realise a Total Reward package should be more than just compensation.  At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud.

Your wellbeing 

You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. 

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

Impactful and ethical

You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology  can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. 

Michael Page are working in partnership with this reputable organisation to recruit for a Customer support position. The position involves delivering exceptional service to customers and ensuring their enquiries are resolved efficiently and professionally.

Client Details

Known for their commitment to providing high-quality products and ensuring excellent customer satisfaction.

Description

• Actively assist Sector Managers with daily tasks, inquiries, quotations, and order management.
• Ensure all relevant data is accurately recorded in the CRM system.
• Prepare pricing, tenders, and quotations for their manufactured products, purchased products/services, and recommend alternative products and pricing compared to competitors.
• Consistently follow up on quotations and update the CRM in coordination with the relevant Sector Manager.
• Develop proficiency in product costing and pricing using the company price list.
• Provide support and act as a deputy for Sector Managers during their absence.
• Collaborate with Sector Managers on projects and help identify qualified leads for CRM entry.
• Manage sales order processing by receiving and handling customer orders, coordinating with finance, production, and delivery teams to ensure timely, fully invoiced customer service.
• Coordinate with Supply Chain for direct-to-site (DIR) product cost information.
• Issue Purchase Orders for goods and transportation as required.
• Work closely with department managers and team members to deliver outstanding customer service, identify opportunities for improvement, and resolve issues.
• Adhere to the company's Quality Assurance procedures.
• Facilitate effective communication across departments to maintain high levels of customer satisfaction.
• Fully understand client needs, build strong relationships, and provide excellent customer support.
• Report and resolve any problems or complaints promptly.
• Understand team roles and provide cover when necessary.
• Coordinate with third-party logistics providers to ensure on-time, complete deliveries to sites.
• Generate Certificates of Conformity as per company protocols when needed.
• Ensure Proof of Delivery (POD) documents are logged and stored according to company procedures.
• Maintain the warehouse schedule for incoming goods and outbound shipments.
• Prepare export documentation, including commercial invoices, packing lists, and any other required paperwork.

Profile

A successful Customer Support professional should have:

• Previous experience in a similar role.
• Strong knowledge of export/supply chain.
• Strong communication and interpersonal skills.
• Proficiency in using customer relationship management (CRM) systems or similar tools.
• Problem-solving abilities and a customer-focused mindset.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and workloads.

Job Offer

• Competitive salary of approximately 26,000 to 28,000 per annum.
• Supportive work environment.
• On site parking
• 24 days annual leave
• Benefits package

Michael Page are working in partnership with this reputable organisation to recruit for a Customer support position. The position involves delivering exceptional service to customers and ensuring their enquiries are resolved efficiently and professionally.

Client Details

Known for their commitment to providing high-quality products and ensuring excellent customer satisfaction.

Description

• Actively assist Sector Managers with daily tasks, inquiries, quotations, and order management.
• Ensure all relevant data is accurately recorded in the CRM system.
• Prepare pricing, tenders, and quotations for their manufactured products, purchased products/services, and recommend alternative products and pricing compared to competitors.
• Consistently follow up on quotations and update the CRM in coordination with the relevant Sector Manager.
• Develop proficiency in product costing and pricing using the company price list.
• Provide support and act as a deputy for Sector Managers during their absence.
• Collaborate with Sector Managers on projects and help identify qualified leads for CRM entry.
• Manage sales order processing by receiving and handling customer orders, coordinating with finance, production, and delivery teams to ensure timely, fully invoiced customer service.
• Coordinate with Supply Chain for direct-to-site (DIR) product cost information.
• Issue Purchase Orders for goods and transportation as required.
• Work closely with department managers and team members to deliver outstanding customer service, identify opportunities for improvement, and resolve issues.
• Adhere to the company's Quality Assurance procedures.
• Facilitate effective communication across departments to maintain high levels of customer satisfaction.
• Fully understand client needs, build strong relationships, and provide excellent customer support.
• Report and resolve any problems or complaints promptly.
• Understand team roles and provide cover when necessary.
• Coordinate with third-party logistics providers to ensure on-time, complete deliveries to sites.
• Generate Certificates of Conformity as per company protocols when needed.
• Ensure Proof of Delivery (POD) documents are logged and stored according to company procedures.
• Maintain the warehouse schedule for incoming goods and outbound shipments.
• Prepare export documentation, including commercial invoices, packing lists, and any other required paperwork.

Profile

A successful Customer Support professional should have:

• Previous experience in a similar role.
• Strong knowledge of export/supply chain.
• Strong communication and interpersonal skills.
• Proficiency in using customer relationship management (CRM) systems or similar tools.
• Problem-solving abilities and a customer-focused mindset.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and workloads.

Job Offer

• Competitive salary of approximately 26,000 to 28,000 per annum.
• Supportive work environment.
• On site parking
• 24 days annual leave
• Benefits package

E & M Talent Partners are delighted to be supporting a key partner based in Leeds who are looking to appoint an experienced administrator to jointheir busy team.

The role will be done on a temp to perm basis.

Youmust be available to start immediately or on no more than 1 week notice period.

Hours are Monday to Friday 8am until 5.00pm on site.

Duties will include:

- Handling customer calls and emails

- follow up and provide quotes

- process orders

- respond to emails

- work closely with the sales teams

you will need to have had previous experience in office based role before and be comfortable speaking with people over the phone.

please apply now for an immediate call back

• Based in Harrogate
• £25,750 per annum
• Hybrid Working available after probation (3 days in-office per week)
• 24 Days Holiday + Bank Holidays
• Excellent Benefits Package – Discounted Gym Membership, Two Fully Paid Charity/Volunteering Days Per Year, Employee Wellbeing Support + More
• Ongoing Professional Development

• Acting as a first point of contact for incoming enquiries from customers, retailers, and corporate partners, providing accurate and timely responses.
• Providing support to corporate and public sector teams.
• Scheduling demonstration vehicles on behalf of our client’s retailers and corporate sales team.
• Create and issue bespoke vehicle quotes for SME clients, tailored to their business needs.
• Coordinate test drive bookings with local retailers , acting as a reliable liaison between the customer and sales network.
• Support the planning and delivery of business events and retailer meetings, managing attendee lists, RSVPs, and logistical details.
• Accurately update and maintain customer records using Salesforce CRM .
• Providing consistent administrative support to the wider sales team.

• Hands-on , adaptable , and takes ownership of their work.
• Excellent verbal and written communication skills, confident when speaking with stakeholders at all levels.
• Can demonstrate previous experience in a customer service or administration role within a fast-paced environment .
• Possesses effective organisational skills , with the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail skills with strong admin and process-following skills.
• Comfortable using digital tools and CRMs (Salesforce experience is a plus).

• Based in Harrogate
• £25,750 per annum
• Hybrid Working available after probation (3 days in-office per week)
• 24 Days Holiday + Bank Holidays
• Excellent Benefits Package – Discounted Gym Membership, Two Fully Paid Charity/Volunteering Days Per Year, Employee Wellbeing Support + More
• Ongoing Professional Development

Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK, residing within a commutable distance to Harrogate. Please note that our client cannot offer visa sponsorship.

THE OPPORTUNITY

Our client is a well-established and fast-growing business with a reputation for helping big-name brands deliver exceptional customer journeys. We are searching for an individual to fill a role that sits at the heart of business operations. It’s an opening for someone who enjoys customer engagement , values collaboration and takes pride in delivering high standards of administration on behalf of internal teams, customers, and partner networks. You will play a pivotal role in supporting the company’s commercial sales function whilst building strong relationships and enhancing customer experiences.

This is more than an administrative role, you’ll become a critical part of a high performing team, ensuring operations run smoothly and customers feel supported throughout their journey.

Your key responsibilities will include:

• Acting as a first point of contact for incoming enquiries from customers, retailers, and corporate partners, providing accurate and timely responses.
• Providing support to corporate and public sector teams.
• Scheduling demonstration vehicles on behalf of our client’s retailers and corporate sales team.
• Create and issue bespoke vehicle quotes for SME clients, tailored to their business needs.
• Coordinate test drive bookings with local retailers , acting as a reliable liaison between the customer and sales network.
• Support the planning and delivery of business events and retailer meetings, managing attendee lists, RSVPs, and logistical details.
• Accurately update and maintain customer records using Salesforce CRM .
• Providing consistent administrative support to the wider sales team.

SKILLS AND EXPERIENCE

• Hands-on , adaptable , and takes ownership of their work.
• Excellent verbal and written communication skills, confident when speaking with stakeholders at all levels.
• Can demonstrate previous experience in a customer service or administration role within a fast-paced environment .
• Possesses effective organisational skills , with the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail skills with strong admin and process-following skills.
• Comfortable using digital tools and CRMs (Salesforce experience is a plus).

This role offers a unique opportunity for an individual to establish themselves within a lucrative and progressive industry. Please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister on the number listed on our website: wearemarmion.com.

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

The Customer Support Operative is responsible for the inspection and remediation of issues and defects in customers’ homes, working in collaboration with the Customer Support Coordinators to ensure the required materials and supplies have been ordered and always keeping customers informed on the progress of their issues.
The Customer Support Operative should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols.

Primary Responsibilities

Demonstrates role model customer behaviour

• Acts as an inspiring role model across the team in the delivery of great customer service
• Always demonstrates positive behaviour when discussing or interacting with customers
• Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly
• Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone

Drives operational performance to achieve key business objectives and priorities

• May carry out inspections of potential remedial works in order to understand if work is required, what needs doing and how many people will be required
• Undertakes remedial works that might encompass a range of trades e.g. carpentry, painting, dry-lining, and any other remedial works as requested by the Customer Support Manager or Senior Customer Support Operative
• If required, sources materials cost effectively, with the agreement of the Customer Support Manager or Senior Customer Support Operative
• Keeps the Customer Support Coordinators updated of progress on customer remediation works
• Builds relationships with other functions and works collaboratively with them to resolve issues and prevent re-occurrence.

Committed to continuous improvement

• Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing improvement
• Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these
• Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement
• Keeps up to date

Experience, Qualifications, Technical Requirements

• Qualified City & Guilds carpenter or painter 
• Able to demonstrate ability to work flexibly, efficiently and reliably
• Proven ability to work independently, prioritise work and take initiative to find solutions to problems
• Proven ability to remain calm, measured and resilient in challenging situations
• Clean driving licence. 
• Previous experience of working in the housebuilding industry
• Experience of other trades than carpentry and painting

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.