826 Customer Service Representatives jobs in Lincolnshire

Electrical Engineer - Customer Support

Concept Resources are currently recruiting for a number of Customer support Engineers for one of its most valued clients based in Peterborough .

Job Title:  Customer Support Engineer
Company:  (Global Manufacturer – Power Test Equipment)
Salary:  £35,000.00 per annum

About the Company
A global leader in the design and manufacture of power test equipment , specialising in Dynamometers and Load Banks , our client serves multinational organisations, utilities, government departments, and OEMs worldwide. Known for engineering excellence, high-quality manufacturing, and exceptional customer support, the company operates from a purpose-built facility with advanced CAD and production systems. ISO9001-certified and customer-focused, the business is committed to delivering high-performance solutions—right first time, on time, every time.

The Opportunity
An exciting opportunity has arisen for a to join the company's dynamic Customer Support team. This role is ideal for a technically skilled individual with experience in electro-mechanical systems and provide industry-leading service.

Key Responsibilities

• Deliver customer support for Load Bank and Dynamometer products via phone, email, remote access, and on-site visits.
li>Handle warranty claims efficiently to meet customer and company expectations.
• Perform system-level and component-level testing and repairs (electro-mechanical).
• Travel worldwide to perform commissioning, maintenance, training, and support—often at short notice (usually up to one week, with occasional longer durations).
< i>Create and adhere to Risk Assessments and Method Statements to ensure safe working practices.
• Meet SLA deadlines and maintain quality standards.
• Produce detailed reports, fault analysis, certification, and commissioning documentation.
• Log all service interactions and resolutions in SAP B1.
• Analyse service trends and support warranty reporting.
• Collaborate with Sales, Design, and Production to improve products and support future business opportunities.
• Comply with all Health & Safety, Environmental, Quality, and Trade Compliance policies.

Qualifications & Experience

• Minimum ONC or equivalent in Electrical Engineering
• At least 5 years’ experience in a service engineering role involving global travel
< i>Preferably trained via a structured apprenticeship or formal program

Key Skills

• Strong track record in supporting and repairing industrial control systems
• Excellent organisational, interpersonal, and communication skills
• Proficient in technical documentation and customer reporting
• IT literate with experience in MS Office and ERP systems (SAP B1 preferred)
• Full UK Driving Licence and valid passport essential

What’s on Offer

< i>Salary: £5,000.00 per annum li>A varied and challenging role in a specialist, high-performance engineering environment
• Opportunities for global travel
• Competitive benefits package
• A supportive team and strong emphasis on professional development

Job Types: Full-time, Permanent

Pay: 5,000.00 per year

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Reference ID: MFCSE

Customer Support/ Training Engineer - Electrical

Are you a Customer Support/ Training Engineer - Electrical actively looking for a new role?

Our client specialises in advanced electromechanical systems and will give you the opportunity to support and train customers on innovative, high-performance equipment used across various industrial applications.

Responsibilities of this Customer Support/ Training Engineer - Electrical job based in Stamford:

• Providing support for a range of electro mechanical power products delivered.
• Deliver in-person and remote training to customers, service partners, and internal teams.
• Develop and maintain training documentation, presentations, and practical assessments.
• Use SAP B1 to log and track service cases, technical faults, and resolutions.
• Manage global technician certification records and skills development tracking.

Key requirements for this Customer Support/ Training Engineer - Electrical job in Stamford:

• Minimum ONC or equivalent in Electrical Engineering.
• Formal technical training experience (2+ years), including assessment delivery.
• Strong background in supporting and troubleshooting electromechanical systems.

To apply for this Technical Training Engineer - Electrical job in Stamford, please email (url removed) or call Nick on (phone number removed) / (phone number removed)

Our public sector client based in the heart of Lincoln, has an exciting opportunity for a Customer Service Advisor to join their team as soon as possible!

The role is looking to start as soon as possible and will be a temporary post lasting until the end of October initially however; this does have the potential to turn permanent depending on performance.

This is a full-time role working 9:00am-5:00pm Monday to Friday, with a pay rate of 12.21 per hour.

You will be required to take inbound calls on behalf of Lincolnshire County Council Services including Adult Care, Children's Services, Highways, Registration & Celebratory Services, as well as Library Services using the appropriate telephony and case management system within a PCI compliant environment.

Contacts in some areas can be highly emotive and challenging, a level of resilience is required to deal with difficult issues of high complexity.

Duties of the role will include:-

Provide an exceptional customer service experience to all customers
Achieve your individual and team objectives and KPI targets
Correctly gather information, showing empathy and understanding to customer concerns
Recording data accurately on the appropriate IT systems
Process contact enquiries and/or signpost customers
Building relationships with colleagues, clients, professionals and 3rd party organisations as appropriate
Comply to the PCI data security standards and protocols
Administrative duties as required

To be considered for the role, you should have the following:-

NVQ Level 2 Customer Service qualification or above
Experience of working within a social care function or demonstrates an understanding of an aptitude for this type of work
Able to demonstrate face to face or telephone customer service experience
Competent in Microsoft Office applications including Word, Excel and Outlook

Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today!

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Customer Service Advisor Flexible Role | Full Training |

Are you looking for a friendly, flexible role with great earnings? Whether you come from retail, customer service, care work, cleaning, hospitality, sales, warehouse or driving, this role could be perfect for you!

As a Sales &Customer Service Advisor, youll connect with customers in person and help them discover our trusted homecare solutions.

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Our public sector client based in the heart of Lincoln, has an exciting opportunity for a Corporate Customer Service Advisor to join their team as soon as possible!

The role is looking to start as soon as possible and will be a temporary post lasting until the end of October initially however; this does have the potential to turn permanent depending on performance.

This is a full-time role working 9:00am-5:00pm Monday to Friday, with a pay rate of 12.21 per hour.

You will be required to take inbound calls on behalf of Lincolnshire County Council Services including Adult Care, Children's Services, Highways, Registration & Celebratory Services, as well as Library Services using the appropriate telephony and case management system within a PCI compliant environment.

Contacts in some areas can be highly emotive and challenging, a level of resilience is required to deal with difficult issues of high complexity.

Duties of the role will include:-

Provide an exceptional customer service experience to all customers
Achieve your individual and team objectives and KPI targets
Correctly gather information, showing empathy and understanding to customer concerns
Recording data accurately on the appropriate IT systems
Process contact enquiries and/or signpost customers
Building relationships with colleagues, clients, professionals and 3rd party organisations as appropriate
Comply to the PCI data security standards and protocols
Administrative duties as required

To be considered for the role, you should have the following:-

NVQ Level 2 Customer Service qualification or above
Experience of working within a social care function or demonstrates an understanding of an aptitude for this type of work
Able to demonstrate face to face or telephone customer service experience
Competent in Microsoft Office applications including Word, Excel and Outlook

Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today!

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Sales and Customer Service Executive
Newark, Part Time, Permanent (Home Working)
Circa 14 per hour (+ attractive commission)

THE ROLE

Our Newark based client is looking to appoint a driven, hard working and self-motivatedSales and Customer Service Executive to join their team on a part time, permanent basis - you will have the opportunity to work remotely (with a visit to the office once per month).

The successfulSales and Customer Service Executive will work with an established customer portfolio to convert a large quantity of warm and cold leads. Key responsibilities will include:

• Outbound calling to customers
• Processing orders on company system
• Delivering high levels of customer service
• End of day reporting with progress
• Developing in-depth product knowledge
• Working towards daily and weekly targets

THE CANDIDATE

The successfulSales and Customer Service Executive will be able to demonstrate the following skills and attributes:

• Computer literacy
• Self-motivated
• Resilient
• Great telephone manner
• Experience working in a telephone-based role
• Background of achieving targets

THE BENEFITS

• Flexible hours
• Hybrid working
• Product discounts

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.

Please ensure you complete an application directly via the GAP Group website

Our team is the best in the industry - is it time for you to join us?

The Role:

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Pumps & Power Services Administrator will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience working within a high-volume hire desk role is desirable however full training would be provided
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Please ensure you complete an application directly via the GAP Group website

Our team is the best in the industry - is it time for you to join us?

The Role:

GAP Pump & Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering & sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.

As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Pumps & Power Services Administrator will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience working within a high-volume hire desk role is desirable however full training would be provided
• Excellent customer service skills
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

Sales and Customer Service Executive
Newark, Part Time, Permanent (Home Working)
Circa 14 per hour (+ attractive commission)

THE ROLE

Our Newark based client is looking to appoint a driven, hard working and self-motivatedSales and Customer Service Executive to join their team on a part time, permanent basis - you will have the opportunity to work remotely (with a visit to the office once per month).

The successfulSales and Customer Service Executive will work with an established customer portfolio to convert a large quantity of warm and cold leads. Key responsibilities will include:

• Outbound calling to customers
• Processing orders on company system
• Delivering high levels of customer service
• End of day reporting with progress
• Developing in-depth product knowledge
• Working towards daily and weekly targets

THE CANDIDATE

The successfulSales and Customer Service Executive will be able to demonstrate the following skills and attributes:

• Computer literacy
• Self-motivated
• Resilient
• Great telephone manner
• Experience working in a telephone-based role
• Background of achieving targets

THE BENEFITS

• Flexible hours
• Hybrid working
• Product discounts

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.