Customer Service Assistant

NG34 8HB Cranwell, East Midlands Compass Group

Posted 1 day ago

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Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 17.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2008/95114001/52284390/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Customer Service Assistant

LE15 7BL Cottesmore, East Midlands Compass Group

Posted 1 day ago

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Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2008/95292001/52524226/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

Balderton, East Midlands £13 Hourly SF Recruitment

Posted 9 days ago

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Job Description

temporary

Temporary Customer Service Administrator
Newark   |    £12.60 per hour |  Immediate Start    | 8-12 weeks

SF Recruitment are urgently seeking a Customer Service Administrator to join a well-established and growing business based in Newark. 

We’re looking for someone confident, switched-on, and tech-savvy — someone who can juggle multiple systems with ease and thrives in a fast-paced, customer-focused environment.

This role would suit someone with recent office-based customer service or admin experience who is eager to develop their skills within a supportive and dynamic team.

Ideal for candidates based in Newark, Lincoln, Bingham, East Bridgford , and surrounding areas.

Key Responsibilities
  • Handle incoming enquiries and resolve queries quickly and professionally

  • Accurately update and maintain customer records

  • Support customers and contractors with day-to-day queries

  • Build and maintain strong relationships with customers and suppliers

  • Prioritise and manage multiple tasks and deadlines effectively

  • Provide general office and administrative support as required

  • Carry out ad-hoc duties to support the wider team

Requirements
  • Previous customer service/administration experience

  • Strong IT skills with confidence using multiple systems simultaneously

  • Excellent communication and organisational skills

  • Ability to use initiative and problem-solve effectively

Apply today to be considered for this fantastic opportunity and start making an impact from day one.

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Customer Service Advisor

Lincoln, East Midlands Lincat

Posted today

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Job Description

permanent

Lincat - Customer Service Advisor

Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years experience of delivering world class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to 80+ countries. We have great products, great people and great customer.


WHJS1_UKTJ

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Customer Service Officer- Income Collection

Lincoln, East Midlands £13 - £17 Hourly Coyles

Posted 16 days ago

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Job Description

contract

Job Description:

One of my local government clients are currently recruiting for an experienced Customer Service Officer to support its Income Collection and Credit Control team . This is a vital temporary role for a professional who is confident handling high-volume queries, payment issues, and providing frontline support to residents and internal departments.

Key Responsibilities:

  • Handle inbound and outbound calls related to credit control and payment collection.

  • Respond promptly to customer queries regarding outstanding balances or account issues.

  • Assist in the administration of direct debit setups, payment arrangements, and debt resolution.

  • Liaise with internal finance teams and external partners where necessary.

  • Accurately log and process data in accordance with council policies and GDPR.

Requirements:

  • Previous experience in customer service , preferably within income collection or credit control .

  • Familiarity with local government or public sector working environments is desirable.

  • Confident communicator with strong problem-solving and negotiation skills.

  • Proficient with MS Office and CRM systems.

  • Ability to work effectively both independently and as part of a wider team.

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.

This advertiser has chosen not to accept applicants from your region.

Customer Service Officer- Income Collection

LN1 Lincoln, East Midlands Coyles

Posted 2 days ago

Job Viewed

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Job Description

contract

Job Description:

One of my local government clients are currently recruiting for an experienced Customer Service Officer to support its Income Collection and Credit Control team . This is a vital temporary role for a professional who is confident handling high-volume queries, payment issues, and providing frontline support to residents and internal departments.

Key Responsibilities:

  • Handle inbound and outbound calls related to credit control and payment collection.

  • Respond promptly to customer queries regarding outstanding balances or account issues.

  • Assist in the administration of direct debit setups, payment arrangements, and debt resolution.

  • Liaise with internal finance teams and external partners where necessary.

  • Accurately log and process data in accordance with council policies and GDPR.

Requirements:

  • Previous experience in customer service , preferably within income collection or credit control .

  • Familiarity with local government or public sector working environments is desirable.

  • Confident communicator with strong problem-solving and negotiation skills.

  • Proficient with MS Office and CRM systems.

  • Ability to work effectively both independently and as part of a wider team.

If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor - Out of Hours

Lincolnshire, East Midlands £13 Hourly Barker Ross

Posted 16 days ago

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Job Description

temporary

Our public sector client based in the heart of Lincoln, has an exciting opportunity for an Out of Hours Customer Service Advisor to join their team as soon as possible!

The role will be temporary for a 3 month period initially however; this does have the potential to turn permanent depending on performance.

This is a part time opportunity, working 20 hours per week. Please note, this is an out of hours role and so you will work 4 days per week, with a 5 hour shift each day, between the following times:

Monday to Friday 17:30-23:30
Saturday & Sunday 08:00-23:30

The pay rate for the role is 12.69 per hour.

The main purpose of the role is to take inbound calls on behalf of Lincolnshire County Council Services including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services.

We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a social care assessment to enable a resident to stay safely at home, taking a contact to support a child in need or simply renewing a library book, it can be hard, but rewarding work.

Contacts in this area can be highly emotive and challenging, a level of resilience is required to deal with difficult issues of high complexity.

Undertake initial information gathering for assessment of the customer's needs
Identify appropriate information, advice, next steps and a suitable resolution
Ensuring all information received and decisions made are accurately recorded
Provide an exceptional customer service experience to all customers
Showing empathy and understanding to the customers concerns
Ensure all customers are dealt with courteously, fairly and without prejudice
Liaise with other professionals to identify next steps for the customer
Prioritising urgent contacts

To be considered for the role, you should have the following:-

NVQ Level 2 Customer Service qualification or above
Experience of working within a social care function or demonstrates an understanding of an aptitude for this type of work
Able to demonstrate face to face or telephone customer service experience
Competent in Microsoft Office applications including Word, Excel and Outlook

Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today!

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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Evening and Weekends Part Time - Customer Service Advisor

Lincolnshire, East Midlands £13 Hourly Adecco

Posted 16 days ago

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Job Description

contract

Join Our Team as a Part Time Customer Service Representative in Social Care!

Are you passionate about making a difference in people's lives? Do you thrive in a fast-paced environment where empathy and communication are key? If so, we have the perfect opportunity for you! Our client is seeking a dedicated Customer Service Representative to join their dynamic team in the Social Care sector.

Shift Pattern: Mon to Friday 17:30 to 23:30 and Saturday and Sunday 08:00 to 23:30. 4 days out of 7, the rota is usually implemented 4 to 6 weeks in advance"

What You'll Do:
As a Customer Service Representative, your primary responsibility will be to provide an exceptional customer experience across all contact channels. Your role will include:

  • Delivering Outstanding Service: Ensure every customer feels valued and understood by addressing their concerns with empathy and professionalism.
  • Achieving Goals: Work collaboratively to meet individual and team objectives and KPI targets.
  • Effective Communication: utilise call control techniques, questioning, and fact-finding to gather essential information.
  • Legislation Compliance: Apply your knowledge of social care legislation and policies (e.g., the Care Act) to ensure all contacts are handled appropriately.
  • Engaging with Customers: Process inquiries and signpost customers using service-specific IT systems and CRM tools.
  • Building Relationships: Foster connections with colleagues, clients, and professionals, promoting a culture of continuous improvement.

What We're Looking For:
To thrive in this role, you should possess the following skills and qualifications:

  • Essential Qualifications: GCSEs in English and Maths or equivalent, along with a relevant Level 2 Customer Service qualification (e.g., NVQ).
  • Experience: Substantial experience in face-to-face or telephone customer service, particularly in the social care field.
  • Technical Proficiency: Expert knowledge of telephony systems and proficiency in Microsoft Office applications (Word, Excel, Outlook).
  • Attention to Detail: Ability to record information accurately and timely using electronic resources.
  • Resilience: Comfort in dealing with complex and emotive issues with a positive attitude.

Why Join Us?

  • Impactful Work: Contribute to a service that supports individuals in need within the community.
  • Supportive Environment: Join a team that values your input and promotes professional growth.
  • Flexibility: Adapt to change and take on various aspects of the role with enthusiasm.

If you're ready to embark on a rewarding career where your skills can shine, apply today! We can't wait to see how you will make a difference in the lives of our customers.

Join us in shaping the future of social care!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

Lincolnshire, East Midlands ApexFocusGroup

Posted 22 days ago

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Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

Wyville, East Midlands ApexFocusGroup

Posted 22 days ago

Job Viewed

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Job Description

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
This advertiser has chosen not to accept applicants from your region.
 

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