What Jobs are available for Customer Service Representatives in Slough?
Showing 300 Customer Service Representatives jobs in Slough
Customer Support Advisor
Posted 7 days ago
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Job Description
Position: Customer Support Advisor
Contract Length - 2 Months
Working Pattern: Full Time (2 days a week on site)
Location: Pinley House, Coventry / 250 Bath Road, Slough
Are you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we have the perfect opportunity for you!
What You'll Do:
- As a Customer Support Advisor, you will be the frontline hero, managing all customer inquiries and ensuring they receive the highest standard of service. Your role will involve:
- Delivering Exceptional Service: Provide friendly and professional telephone support to all customers, meeting service level expectations and quality standards.
- Understanding Customer Needs: Identify and address customer requirements, delivering solutions that foster retention and uncover renewal opportunities.
- Managing Customer Requests: Utilize our in-house contract management system to handle all customer requests, including complex inquiries and financial modifications.
- End of Contract Management: Oversee the return of vehicles at contract termination, proactively seeking opportunities for extensions or renewals.
- Feedback Champion: Drive our Net Promoter Score (NPS) survey by encouraging positive feedback from customers during your interactions.
- Complex Problem Solver: Handle difficult inquiries with tailored responses, ensuring customer satisfaction and proper escalation when necessary.
- Continuous Learning: Stay updated on products, procedures, and compliance regulations to serve as an expert resource for customers and internal teams.
What We're Looking For:
- Experience: Previous experience in customer services is essential, preferably in a call center environment. Knowledge of leasing products is a plus!
- Communication Skills: Strong verbal and written communication abilities to effectively engage with customers and internal stakeholders.
- Analytical Mindset: Excellent numeric and analytical skills, with meticulous attention to detail.
- Initiative & Teamwork: Ability to work independently while also being a collaborative team player.
Why Join Us?
- Dynamic Environment: Work in a fast-paced team that thrives on meeting challenges head-on.
- Career Growth: This role opens doors to future opportunities, including potential promotions within customer support management.
- Impactful Role: Contribute to improving customer experiences and departmental performance, making a real difference every day!
Ready to Make a Difference?
If you're excited about helping customers and eager to learn in a vibrant team, we'd love to hear from you! Apply now to become a key player in our customer support team and help us enhance customer satisfaction in the automotive sector.
Our client is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.
Join us on this exciting journey-your next adventure awaits!
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
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Customer Service Advisor
Posted 5 days ago
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Job Description
Our Windsor based client are looking to appoint a bright and articulate team member to join their New Business team.
The successful candidate will need to be very comfortable speaking to business owners over the phone and email. They must be able to connect, show empathy, and build and maintain lasting business relationships. The New Business Advisor is integral to enhancing the strategic execution of new business applications.
This is an entry level role for a candidate who wants to work in a fast but fun office based role, has good customer service skills and really wants to get stuck in there are exciting times ahead for this company!
What we're looking for
• Excellent spoken and written English is a must
• Be extremely comfortable speaking to applicants over the phone
• Excellent organisational skills and be able to follow procedures
• Be friendly, professional and hold a business-like manner when speaking to our applicants
• Keen to learn and be open to change with our evolving practices Required Qualifications
• Minimum of 1 year experience in a customer service role, preferably in the financial services
• Keen to learn and be open to change with our evolving practices
Required Qualifications
• Minimum of 1 year experience in a customer service role, preferably in the financial services
• Excellent communication skills
• Proficiency in CRM systems and data analysis tools
• Excellent organisational skills and meticulous attention to detail
• Excellent spoken and written communication skills
• Fluent in English
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Customer Service Administrator
Posted 5 days ago
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Job Description
Customer Service Administrator
Datchet
Full Time 37.5 hours per week, to start ASAP, 6 months minimum temporary role
25,000 - 26,000
(full description available)
Opportunity
An opportunity to work for a well-established, growing organisation. Providing the chance to learn and develop within a strong team.
With a hybrid approach, offering 2 days per week working from home, with the remainder of the time based at their impressive offices within lovely grounds with onsite parking.
Main Duties
- Manage the responses to Trustpilot and monitoring and supporting Tiktok shop functions
- Review and respond to comments
- Checking and investigating reasons for the complaint to provide recommendations for improvements to processes and policies for improving customer ratings
- Maintain communication with Aftersales service agents
- Manage the systems to provide our consumer with repair options for IG and OG repairs to meet consumer expectations
- Manage repair and replacement requests and processing for products within guarantee period
- Liaise with credit control team to manage issues for processing returns
- Ensure system is kept up to date
Skills and Qualifications
- Able to persuade and influence in a positive way, both verbally and in writing
- Strong written and verbal communication skills.
- Good excel skills and MS packages
- Knowledge of digital technology
- Excellent use of English in a business setting (grammar / letter construction)
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GBS Customer Service Delivery Director (Slough, Berkshire, GB, SL1 1DT)
Posted 1 day ago
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Job Description
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
As the GBS Customer Service Delivery Director, you will play a pivotal role in transforming Reckitt’s customer service delivery model from market-led to hub-led operations. You will lead the transition, embedding standardized processes, ensuring service continuity, and driving excellence across global hubs. This role is ideal for a change leader with deep customer service expertise, strong stakeholder engagement skills, and a passion for operational transformation.
Your responsibilities
Customer Service Transition & Delivery
• Lead the strategic transition of customer service operations from market-led to hub-led
delivery across GBS centres.
• Ensure seamless migration of services with minimal disruption to customer experience.
• Define and implement hub operating models, service levels, and governance
frameworks.
• Monitor and improve SLAs, KPIs, and service health metrics post-transition.
• Partner with market and hub teams to resolve service issues and embed continuous
improvement.
Process Optimization & Transformation
• Collaborate with Global Process Owners to implement standardized customer service
processes across hubs.
• Identify and execute opportunities for automation, digitization, and simplification to
support scalable hub operations.
• Support onboarding of new markets into hub-led service delivery, including readiness
assessments and transition planning.
Stakeholder Engagement
• Act as the primary point of contact for customer service stakeholders during and after
transition phases.
• Align service expectations with Commercial, Supply Chain, and IT functions to ensure
integrated delivery.
• Manage escalations and maintain high levels of stakeholder satisfaction throughout the
transformation journey.
Team Leadership & Capability Building
• Build and lead high-performing customer service teams within GBS hubs.
• Foster a culture of ownership, agility, and continuous learning.
• Support succession planning,
The experience we're looking for
Essential
• Proven experience in customer service operations and transformation within a global or shared services environment.
• Strong track record of leading transitions or migrations of service delivery models.
• Deep understanding of service delivery metrics, governance, and stakeholder management.
• Excellent communication, change management, and leadership skills. Desirable
• Experience with SAP, CRM platforms, and digital service tools.
• Exposure to Lean, Six Sigma, or other continuous improvement methodologies.
• Cross-cultural team leadership and experience in matrix organizations.
The skills for success
Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business accumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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Client Relations Account Manager
Posted 5 days ago
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Job Description
Location: Hybrid (London-based, with some UK travel for meetings)
Hours: 40 hours per week (Monday-Friday, flexibility for events)
Salary: Negotiable, depending on experience
Brook Street is partnering with one of the UK's fastest-growing travel companies to recruit an experienced Client Relations Manager . This is a fantastic opportunity for a commercially minded professional with a proven background in corporate travel, who thrives on building strong client relationships and delivering exceptional service.
The ideal candidate is proactive, solutions-driven, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
Manage a portfolio of key corporate accounts, ensuring satisfaction, retention, and growth.
Build consultative, long-term relationships with clients through regular reviews and proactive engagement.
Identify opportunities to enhance services and add value.
Lead client onboarding and ensure smooth implementation of tailored travel solutions.
Analyse travel data to provide actionable insights and recommendations.
Stay up to date with industry trends and travel technology, representing the company at relevant events.
Collaborate with internal teams and support marketing and business development initiatives.
Essential Skills & Experience
Proven experience in the corporate travel sector.
Strong knowledge of TMC service delivery and corporate client needs.
Excellent communication, negotiation, and presentation skills.
Skilled in relationship management and commercial account development.
Experience with travel data analysis and reporting tools.
Proficiency with Microsoft Office and CRM systems.
Familiarity with SLAs and RFP processes.
GDS experience (Amadeus preferred).
Knowledge of emerging travel technologies and automation tools is advantageous.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Client Relations Account Manager
Posted 11 days ago
Job Viewed
Job Description
Location: Hybrid (London-based, with some UK travel for meetings)
Hours: 40 hours per week (Monday-Friday, flexibility for events)
Salary: Negotiable, depending on experience
Brook Street is partnering with one of the UK's fastest-growing travel companies to recruit an experienced Client Relations Manager . This is a fantastic opportunity for a commercially minded professional with a proven background in corporate travel, who thrives on building strong client relationships and delivering exceptional service.
The ideal candidate is proactive, solutions-driven, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
Manage a portfolio of key corporate accounts, ensuring satisfaction, retention, and growth.
Build consultative, long-term relationships with clients through regular reviews and proactive engagement.
Identify opportunities to enhance services and add value.
Lead client onboarding and ensure smooth implementation of tailored travel solutions.
Analyse travel data to provide actionable insights and recommendations.
Stay up to date with industry trends and travel technology, representing the company at relevant events.
Collaborate with internal teams and support marketing and business development initiatives.
Essential Skills & Experience
Proven experience in the corporate travel sector.
Strong knowledge of TMC service delivery and corporate client needs.
Excellent communication, negotiation, and presentation skills.
Skilled in relationship management and commercial account development.
Experience with travel data analysis and reporting tools.
Proficiency with Microsoft Office and CRM systems.
Familiarity with SLAs and RFP processes.
GDS experience (Amadeus preferred).
Knowledge of emerging travel technologies and automation tools is advantageous.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Client Relations Manager (Acquiring)
Posted 18 days ago
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Job Description
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.
About the Role:
Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.
Reporting Line: This role reports directly to the Group Chief Growth Officer
Key responsibilities:
As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:
- Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
- Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
- Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
- Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
- Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
- Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.
Who You Are:
You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.
- Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
- Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
- Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
- Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
- Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
- Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
- Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
- Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success
The perks of being a payabl.er:
- Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
- Future-Proof Your Finances: Jump on board, and after your probation period, we'll kickstart your Provident Fund.
- Grow Without Limits: Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
- Speak Like a Local: Greek language classes, offered twice a week for all team members.
- Shop and Save: Get exclusive access to a discount card at various local businesses.
- Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
- Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
- Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
- Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth.
- Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month.
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European Client Relations - French Speaking
Posted today
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Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
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Client Relations Manager - French Speaking - Mat Cover
Posted today
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Job Description
Edward Mann are hiring for an excellent Client Relations Manager to join a successful client within the Property sector.
Job Description: Client Relations Manager
We are seeking a proactive and detail-driven Client Relations Manager to join our team in London. This role involves serving as the primary point of contact for clients, ensuring exceptional service and operational efficiency.
You will be responsible for managing client documentation, compliance, and partnership agreements, while fostering strong, trust-based relationships. Regular client interaction will include addressing questions, concerns, and guiding them through processes, ensuring all documentation meets regulatory and company standards.
You will support the sales process by identifying client needs and collaborating with the sales team to explore growth opportunities. In addition, you will contribute to business development campaigns and uncover new value propositions for both existing and prospective channels.
Your work will also involve gathering client feedback to improve processes and enhance the company's reputation. This position requires strong organizational skills, problem-solving abilities, and a proactive approach to client satisfaction and business success.
Key Objectives:
- Organize and manage all required documentation to facilitate the sales process.
- Act as a liaison between clients, developers, and legal professionals, providing clear guidance and ensuring all parties understand processes and documentation.
- Oversee and support the progression of sales through timely follow-ups and clear communication.
- Address client inquiries related to property details, reducing the need for developer involvement.
- Keep stakeholders motivated and aligned to meet scheduled deadlines for project exchanges.
Core Responsibilities:
- Provide regular updates to the sales team on the status of their clients.
- Maintain consistent communication with clients and internal teams about project developments.
- Monitor sales progress through completion and promptly address inquiries from clients and agents.
- Manage and follow up on departmental invoicing, ensuring all records are updated across internal systems (e.g., CRM, shared drives).
- Take the initiative to ensure performance standards are consistently met.
Education:
- Bachelor’s degree in business administration or a related field, or demonstrated experience in client and vendor relationship management.
Skills and Requirements:
- Fluency in English and French, with excellent verbal and written communication skills.
- Strong numerical skills and the ability to work effectively with clients and team members.
- Motivated to learn new concepts and take on new projects.
- A proactive, hands-on approach with a strong sense of initiative and problem-solving.
- Positive energy and a can-do attitude, with a willingness to collaborate and make an impact as part of the team.
For more information please apply ASAP!
Edward Mann Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Edward Mann Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.
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Help Desk Operator
Posted 5 days ago
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Job Description
Responsibilities:
To manage and maintain the day-to-day PPMs, reactive/responsive maintenance workflows using Business applications for all related contracts to an effective and efficient manner. The Contracts are through clients such as Local Government, NHS Clients and National 3rd party Facility Management Companies.
This is a temporary, full time employed position for a professional, confident, and motivated individual.
Main Duties
1. PPM/ PPM remedials/Reactive Tasks
1.1 To support the Business with ensuring that all work activity is carried out in in line with KPIs and all remedial works are chased and completed in a timely manner.
1.2 Ensure that all documents relating to PPM/ PPM remedials/Reactive Tasks are uploads onto the relevant systems (CAFM)
2. Operational Focus
2.1 Manage and book in client jobs raised via Mailbox, Portals and verbally
2.2 Schedule correct labour to complete PPM jobs onto PDA system for engineers
2.3 Schedule correct labour to complete reactive jobs onto PDA system for engineers
2.4 Manage workloads proactively to ensure KPIs and efficiencies are always maintained
2.5 Order materials for site delivery as required
2.6 Actively, monitor the response from the PDA and come up with solutions on how to aid and support the field engineers, but also facilitate in engineers completing timely and comprehensive job reports in a timely and correct manner
2.7 Build relationships with new and existing clients. Help solve any Client issues that arise
2.8 Ensure key information is recorded on our shared drive
2.9 Manage engineers’ diaries to include all types of absence and timekeeping
2.10 Complete reporting requirements for clients on a weekly and monthly basis and or as required
2.11 To be proactive at all times to seek improvements with work activity
3. Personnel Specification:
3.1 PPM/Reactive/CAFM experience essential
3.2 Ideally, with similar role experience, whether working for a contractor or local
authority, housing association or facilities management company.
3.3 Great customer service
3.4 Able to build rapport
3.5 Confident under pressure
3.6 Impeccable organisational skills
3.7 Remain calm at all times, with ability to prioritise effectively
3.8 Great attention to detail, especially when working with numbers
3.9 Advanced knowledge of Word, Excel and other database applications
Job holders are expected to have;
Ø Education to GCSE or O’ level
Ø Excellent working knowledge of all Microsoft office applications
Ø Experience with the Business administration
Ø Experience with document control
Ø Demonstrate ability to work on own initiative and adopt a pre-active approach
Job holders Competencies;
Ø Have Commercial awareness and understanding of the need to adhere to processes and work schedules in order to maximise revenue
Ø Experience with handling calls from housing residents in a courteous and professional manner
Ø Problem solver with a dynamic and proactive approach to finding effective solutions
Ø Proven people management experience ideally within the Construction or Mechanical Engineering environments in both the Private and Public Sectors
Ø Communicates clearly and concisely at all levels using various methods of communication
Ø Be a strong team player and have the ability to work successfully as an individual or as a team member to obtain effective outcomes
Ø Have the ability to multitask when working to deadlines and in a pressurised environment
Ø Have strong organisational skills
Ø Safety and Quality driven
BENEFITS:
- 28 Days paid holiday inc bank holidays
- Workplace pension scheme
- Training in all technologies/systems installed
The role will require a 42.5hrs working week Mon-Fri exclusive of 30 min meal break. The work pattern will vary, either 7am – 4pm or 8am - 5pm inclusive.
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