6 Customer Service jobs in Easingwold

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your contribution will truly make a difference

As a Customer Service Admin, you’ll be at the heart of the business, ensuring customers receive the very best service while supporting sales growth and day-to-day operations. Your key responsibilities will include:

Customer Service & Communication

• Answer incoming calls and respond to enquiries with professionalism and care.
• Keep customers informed about order status, delivery updates, and any potential delays.
• Resolve issues and complaints promptly, ensuring positive outcomes.
• Provide expert product advice and support materials when needed.

Sales & Growth Support

• Process customer orders accurately and efficiently.
• Deliver quotations and pricing to customers.
• Spot opportunities for upselling and cross-selling to increase value.
• Identify and research new leads for potential opportunities.

Administration & Team Support

• Manage customer returns, demos, special orders, and service requests.
• Maintain detailed records of customer interactions and follow-ups.
• Provide vital administrative support to the team of 7 Business Development Managers

Requirements

We’d love to hear from you if you are:

• Customer-focused, with a genuine passion for creating great experiences.
• Organised, proactive, and able to thrive in a fast-paced environment.
• A confident communicator with strong problem-solving skills.
• Experienced in customer service, administration, or sales support (desirable).
• Comfortable using ERP systems (training can be provided).
• Reliable, honest, and a true team player with great attention to detail

Benefits

• Salary- £28,000- £32.000 basic plus bonus
• Monday- Thursday 8am-4.30pm - Friday 8.00am- 3.30pm
• Opportunity for you to earn excellent bonus
• Join a well-established, family-run business with a friendly, supportive team.
• Opportunity to make a real impact in a varied and rewarding role.
• Training and support to help you succeed and grow.

Where : Darlington

Full time : Permanent

Salary : £21,620.00 per year

The Role
 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age , race , sexuality , disability , religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

Wondering What’s In It For You?
 

Being part of the EE family brings a huge number of benefits including the below:

• A great  starting salary of £21,620  plus incentives  throughout the year
• Huge  discounts of EE & BT products including your Mobile and Broadband – saving you hundreds  of  pounds  every year
• Volunteering days, so you can give back  to your local community
• Optional Private Healthcare and Dental, for you  and the family
• A share scheme where you can invest  in the company at a discounted  rate
• 25 days holiday  with the option to buy more
• Optional Pension scheme to protect  your future
• Critical Illness  cover
• Childcare  vouchers
• Gym membership discounts
• Discounts  off attractions for the family  all year round
• The smaller bits like; free  parking on our sites, subsided canteen, free  tea and coffee, and even a concierge

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

Where : Darlington

Full time : Permanent

Salary : £21,620.00 per year

The Role
 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.  
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age , race , sexuality , disability , religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

Wondering What’s In It For You?
 

Being part of the EE family brings a huge number of benefits including the below:

• A great  starting salary of £21,620  plus incentives  throughout the year
• Huge  discounts of EE & BT products including your Mobile and Broadband – saving you hundreds  of  pounds  every year
• Volunteering days, so you can give back  to your local community
• Optional Private Healthcare and Dental, for you  and the family
• A share scheme where you can invest  in the company at a discounted  rate
• 25 days holiday  with the option to buy more
• Optional Pension scheme to protect  your future
• Critical Illness  cover
• Childcare  vouchers
• Gym membership discounts
• Discounts  off attractions for the family  all year round
• The smaller bits like; free  parking on our sites, subsided canteen, free  tea and coffee, and even a concierge

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

The Role

We are looking for Customer Care temps to join our team across the busy Black Friday/Christmas period from October through to end of January. These roles will support in looking after our customers and their orders over this period. These positions will work alongside our team in our Harrogate office therefore need to be based within a commutable distance from Harrogate, North Yorkshire.

NEOM is growing dramatically year on year with the focus to create the ultimate wellbeing community amongst our customers; a place to share, advise, relate, and emotionally connect. Customer Care temps work to deliver an honest, genuine, and ‘real’ experience that customers will engage with.

These temp opportunities are full time, from October through to end of January. Providing customer care across our contact hours on a shift basis, therefore require someone that is flexible in working hours. This includes weekend and evenings cover (note evening working hours end at 7pm). Coverage also includes all days throughout Christmas period (excluding Christmas Day).

Why NEOM Wellbeing?  

At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With peak perks to support you through this period. Not to mention the NEOM goodies with a monthly product allowance and a great staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do

• Deliver a consistent, customer-centric, passionate, and ‘real’ experience at every touchpoint
• Accountable for all customer care communication, striving to resolve a customer contact within the 1st interaction
• Communicate to customers in a way that is professional, coherent and in line with our values, tone of voice & brand throughout all customer engagement
• Build & improve customer relationships
• Take every opportunity to capture customer data in order to expand the NEOM Community and encourage customer loyalty 
• Select the most appropriate method of communication to seek rapid resolution for the customer contact, and adapt to suit each individual customer
• Work collaboratively within the team and to carry out all assigned operational and administrative tasks for the department - E.g., returns reports, Yopto reviews, customer satisfaction and customer feedback
• Optimise product knowledge, wherever possible maximising selling opportunities 
• Responsible for proactive customer care activities to reduce inbound customer contacts

Requirements

What we would love

• Looking for people with previous customer service experience.
• Someone that strives to exceed customer expectations and create best-in-class experiences at every opportunity
• Ability to work collaboratively with a positive, growth mindset
• A true team player - flexible, adaptable, and able to manage a variety of tasks
• Strong written and verbal communication skills and attention to detail
• Experience using CRM tool is desired but not essential
• Experience using Shopify (or similar) preferred, but not essential
• Ability to learn and use IT systems

Benefits

• PEAK PERKS - social events, one off goodies
• TIME TO CHILL - 25 days holiday pro rata

• BIRTHDAY TREAT - Extra Day off on your birthday 
• NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy 

Apply Now

If you’re ready to share some Good Vibes in our Customer Care team and join NEOM Wellbeing, apply below, we can’t wait to hear from you!  

As a Customer Support Specialist, you will be responsible for ensuring that customer queries, problems and complaints are responded to in a high-quality and timely manner, contributing to customer retention, advocacy and expansion.

What you'll be doing:

• Engaging effectively with both new and long-standing customers across live chat, email, phone, and video channels, including participation in web.

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