1261 Customer Service jobs in Southampton

JOB TITLE: Transport Customer Service Advisor

PAY: 14.02p/hr

LOCATION: Newport - Tredegar Park

HOURS : Full Time, 35 hours per week

WORKING PATTERN : Our work style is hybrid, which involves spending at least one day per week, or 20% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm). Please note that the first 3 months will be 100% office based.

START DATE : 10th November 2025

About this opportunity

Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers?

Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them.

We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand.

As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome.

Day to day, you'll be:

• Delivering outstanding customer experiences through various communication channels.
• Multi-tasking between telephony and queue-based work.
• Problem-solving, being creative with solutions and pay excellent attention to the details.
• Playing a role in educating our customers about our products.
• Pro-active in your approach to personal development and learning.

Why Lloyds Banking Group?

Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.

Benefits

• Work from home 4 days per week
• Weekly Pay
• Online payslips
• Dedicated aftercare team
• 30 Days Annual leave allowance
• Employee Assistance Programme
• Access to Able Futures
• Eyecare vouchers
• Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more
• Smart Spending App
• Workplace Pension scheme

What you'll need

• Solid communication and listening skills including a friendly telephone manner.
• Honest, hardworking, and genuine. Caring about helping people with their queries.
• The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help.
• The commitment to deliver on your promises and go above and beyond for people.
• You will need to be competent in using Microsoft applications.

Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential.

About working for us
Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Customer Service Executive - Southampton - free parking on site - Monday to Friday in the office - full time hours - 25,000 - 27,000

Are you passionate about delivering outstanding customer service and thrive in a fast-paced, collaborative environment? We're looking for a proactive and enthusiastic individual to join a thriving team, working closely with an External Sales Manager to ensure their customers receive the highest level of support and care. This is a fantastic opportunity to become an integral part of a friendly, professional team where your contributions truly make a difference.

Key Responsibilities:

• Act as a vital link between their customers and internal departments, ensuring smooth communication and service delivery.
• Process customer orders with accuracy and efficiency.
• Proactively manage customer expectations and anticipate their needs.
• Handle incoming calls and enquiries with a warm, professional manner.
• Maintain accurate and up-to-date customer records.
• Monitor and manage customer stock levels.
• Provide support and cover during team absences due to annual leave or illness.

What We're Looking For:

• A quick learner who adapts easily to new systems and processes.
• Confident with IT tools including Outlook, Excel, and Word.
• Self-motivated and able to work independently.
• Friendly, polite, and professional, especially over the phone.
• Reliable, punctual, and well-organised.
• Calm under pressure and able to thrive in a busy environment.
• A natural problem solver who takes initiative.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• Handling inbound queries with empathy and professionalism
• Booking clinical appointments and managing patient journeys
• Accurately updating and maintaining patient records (using Salesforce)
• Escalating any safeguarding or service issues as required
• Working collaboratively within a close-knit and supportive team

• Previous experience working as a Customer Service Agent or Customer Service Advisor
• Professional, empathetic and organised
• Ability to handle sensitive conversations with empathy
• Confident with computer systems and managing confidential data
• Excellent communication and organisational skills

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

• Do you thrive when you're challenged?
• Do you back yourself to figure things out, even if you don't know the answer straight away?
• Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

We have an exciting opportunity for multiple Customer Service Advisors to join our client on a temporary basis in Romsey!

Role: Customer Service Advisor

Hours: 8.00 to 16.30 or 9.00 to 17.30

Start date: 02/09/24

Pay: 12.21ph

Temporary for 4 - 8 weeks

The ideal candidate:

• Great telephone manner and customer service skills.
• Previous complaint handling experience, and the ability to remain calm in difficult situations.
• Working as part of a team and supporting colleagues.
• Good IT skills including email and Microsoft systems.
• Able to solve problems and make logical conclusions.
• Can communicate effectively verbally and in writing.

Role:

• Dealing with incoming calls and emails from customers.
• Maintain follow up contact with customers regarding their products.
• Complaint handling - chasing customers orders, refunds and provide product knowledge.
• Support other departments in line with business requirements.

Benefits:

• Remote or hybrid working after 7 weeks of training in the office.
• 29 days of holiday including bank holidays.
• Free gym membership.
• Regular team incentives and days out.
• Free on-site parking or a short walk from the train station.
• Employee Assistance programme.

INDCP

An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and family run business based in Southampton.

As a Customer Service Advisor, you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally.

Responsibilities of a Customer Service Advisor:

• Handle customer enquiries via telephone and email in a professional manner
li>Process all customer orders and maintain accurate and up-to-date records
• Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery
• Assist the internal Sales team with administrative duties and phone cover during peak times
• Carry out additional ad-hoc duties as required to support the business.

The ideal Customer Service Advisor:

• Prior customer service experience, ideally within manufacturing 
li>Excellent written and verbal communication skills and ability to communicate effectively
• Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy
• Strong organisational, prioritising and problem-solving skills
• Conscientious, self-motivated, and able to work independently
• Strong team-working skills, contributing positively to a collaborative environment
• Patient, polite, and assertive approach

The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary of £27,040 alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more!

If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!

Customer Service Administrator Required!

Our client is a leading packaging manufacturer based in Southampton.

On behalf of our client, we are looking to recruit an experienced Customer Service Administrator. The successful candidate will be responsible for supporting customers and internal operations, managing a range of administrative and customer service tasks. As the first point of contact for customer enquiries, you'll play a key role in ensuring efficient order processing and clear, professional communication throughout.

Package:

• Salary 25,000 - 26,000 (DOE)
• Annual company bonus
• 28 days holiday, inclusive of bank holidays
• Working hours Monday to Friday, 8:30am - 5:30pm

Customer Service Administrator - Responsibilities:

• Handling inbound phone calls and emails with professionalism and efficiency
• Entering data accurately and promptly into internal systems
• Performing general administrative duties including photocopying, filing, invoicing, and managing documents
• Organising and coordinating the dispatch of customer orders
• Creating and distributing job sheets to relevant teams
• Providing clear and timely updates to customers on order progress
• Delivering friendly, professional support and guidance to customers
• Assisting colleagues with general administrative support as required

Customer Service Administrator - Requirements:

• 2 years' experience in customer service role within a manufacturing environment
• Strong communication skills, both written and verbal
• Ability to prioritise workload
• Confident using Microsoft Office and comfortable learning internal systems

Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

Customer service advisor
Hedge end, Hampshire
24000 - 30k OTE.

DK Recruitment is looking for motivated customer service advisors to join our clients team. Our client has a prestigious warm dealership in Hedge end, which they are looking to recruit a customer service advisor for.

For this role, you do not require to have automotive experience, although it will be an advantage on this role. You will need to be comforotable on the phone, and comfortable doing sales & admin work.

If you are a motivated customer service advisor, Apply below!

Sadly our client is unable to support with sponsorship for this role

Administrative Assistant (Temp to Perm)
25,000 per annum

Enjoy a great work-life balance with early Friday finishes!

Join a fun, supportive team and work in an enjoyable environment where your contributions really make a difference. This is a fantastic Temp to Perm opportunity with genuine career potential.

Key Responsibilities:

• Scanning and loading job cards into the system
• Liaising with technicians to ensure smooth workflow
• Providing excellent customer service support where needed
• General administration to keep the department running smoothly

Hours of Work (your bonus!):

• Monday - Thursday: 8:30am - 5:00pm (45-minute lunch break)
• Friday: 8:30am - 2:30pm (start your weekend early!)

What we're looking for:

• Organised and detail-oriented with strong admin skills
• Great communicator - confident dealing with colleagues and customers
• Able to multitask and thrive in a busy environment
• Friendly, positive, and a real team player

What's on offer:

• 25,000 per annum
• Temp to Perm opportunity with career progression
• Supportive, fun team and enjoyable working environment
• Early finish every Friday!

If you're looking for a role where you can develop your skills while working with a great team, apply today and join us!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.