Customer Service Representative

SO14 0JW Southampton, South East £22000 Annually WhatJobs

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full-time
We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Southampton, Hampshire, UK . In this vital role, you will be the first point of contact for our valued customers, providing exceptional support and resolving inquiries efficiently and professionally. Your responsibilities will include managing inbound customer calls and emails, addressing product and service questions, processing orders, and handling customer complaints with empathy and a solutions-oriented approach. You will maintain accurate customer records in our CRM system and collaborate with internal departments to ensure customer satisfaction. The ideal candidate will possess outstanding communication and interpersonal skills, a positive attitude, and a genuine desire to help people. Previous experience in customer service or a related field is preferred, but not essential as comprehensive training will be provided. You must be able to work effectively within a team environment and adapt to a fast-paced setting. If you are passionate about delivering excellent customer experiences and are looking for a stable and rewarding role in Southampton, we want to hear from you.
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Customer Service Representative

PO6 1TQ Portsmouth, South East Thrifty Car & Van Rental

Posted 1 day ago

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permanent

Job Title: Customer Service Representative

Location: Portsmouth

Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis

Benefits :

  • 30 days holiday (including
This advertiser has chosen not to accept applicants from your region.

Senior Customer Service Representative

SO14 1AA Southampton, South East £25000 Annually WhatJobs

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full-time
Our client, a dynamic and customer-focused organisation, is seeking an experienced Senior Customer Service Representative to join their dedicated team in Southampton . This hybrid role offers a balance of remote work and in-office collaboration, providing flexibility while ensuring strong team synergy. If you are passionate about delivering exceptional customer experiences and possess strong problem-solving skills, this is an excellent opportunity.

As a Senior Customer Service Representative, you will be the first point of contact for customers, providing support, resolving inquiries, and ensuring customer satisfaction. You will handle a variety of customer interactions across different channels, including phone, email, and chat. Your role will involve not only addressing customer needs but also identifying opportunities to enhance the customer experience and streamline processes.

Key Responsibilities:
  • Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints and issues efficiently and empathetically, escalating complex cases when necessary.
  • Process orders, returns, and exchanges accurately.
  • Maintain customer records and update
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Customer Service

Cosham, South East £26210 - £30300 Annually Dynamite Recruitment

Posted 3 days ago

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Job Description

permanent
Customer Service Advisor 

Location: Hybrid/Portsmouth (After probation, 3 days from home, 2 days in-office)
Salary: £26,210 (Rising to £0,300)
Start date: 8th and 22nd September 

Hours:
40 hours per week (Shift rota between 7:15AM – 8:45PM)
Monday to Sunday with one weekend on and the next off. 

Why Join Us?
We are offering a fantastic opportunity with excellent benefits:
  • Salary Progression: Starting at £262 rising to 0K
  • Generous Holiday Allowance: Starting at 28 days, rising to 38 days depending on service length
  • Employee Benefits:
    • Cycle-to-work scheme
    • Health & Wellbeing Programme
    • Gym membership discounts
    • Pension
    • Discounts on travel & medical insurance products
    • Onsite canteen
    • Free car parking
    • Simply Health cover (optical, dental, and medical)
    • Employee Assistance Cover (including optical)
  • Hybrid Working: Equipment provided for home office setup
About the Role:
Dynamite Recruitment is proud to be partnering with a UK-based service provider to recruit for Customer Service Advisors/Call Handlers to join a specialist team. This is a dynamic role where no two days are the same! You'll be tackling a variety of customer inquiries in a fast-paced environment.

Key Responsibilities:
  • Manage client enquiries via email and phone
  • Provide customers with timely updates and resolutions
  • Prioritize tasks based on urgency and deadlines
  • Liaise with internal and external third parties to manage expectations
  • Complete high volumes of important administrative tasks
  • Handle challenging situations with professionalism and care, including vulnerable customers
  • Ensure compliance with all procedures and regulations
Skills & Experience:
The ideal candidate will:
  • Have previous call handling, call centre, or customer support experience
  • Be able to support customers from start to finish
  • Demonstrate excellent communication skills
  • Be comfortable multitasking under pressure
  • Have strong administration skills
  • Be proficient in Microsoft Office
Interested?
Submit your CV now to be considered for this exciting opportunity. We look forward to hearing from you!
This advertiser has chosen not to accept applicants from your region.

Customer Service Consultant

Durley, South East Highfield Professional Solutions Ltd

Posted 3 days ago

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Job Description

full time

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.

Customer Service Consultant

Durley, South East Highfield Professional Solutions Ltd

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.

Customer Service Consultant

Durley, South East Highfield Professional Solutions Ltd

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Customer service Jobs in Southampton !

Customer Service Consultant

Durley, South East Highfield Professional Solutions Ltd

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

  • Do you thrive when you're challenged?
  • Do you back yourself to figure things out, even if you don't know the answer straight away?
  • Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

Andover, South East £26000 - £27000 Annually Pertemps Basingstoke

Posted 1 day ago

Job Viewed

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Job Description

permanent
Customer Service Administrator

Pertemps have an exciting opportunity for a Customer Service Administrator to join an exclusive catering company based in Andover. This is a full time, permanent position and the successful candidate will need to be able to work flexible hours.

Customer Service Administrator Duties:
- Answering and actioning any quotes/orders by phone or email ensuring particular attention to detail.
- Producing and communicating accurate quotes to customers in a timely and professional manner.
- Ensure emails are continually monitored.
- Produce accurate job packs for the kitchen ensuring they are fully completed and communicated promptly.
- Sourcing and collection of routine shopping, as well as sourcing non-stock items online or from specialist suppliers as and when required.
- Assist with overseeing and allocating drivers daily deliveries.

Customer Service Administrator Requirements:
- Experience in an administration or customer service role
- Flexible approach to working due to the nature of the business.
- Comfortable accessing computer systems, experience using Microsoft.
- Full clean driving licence is desirable

Customer Service Administrator Package:
- 40 hours a week but this can be a variety of days across the week including weekend and some occasional early evenings
- Core hours are 9am - 5.30pm
- Salary of 26,000 - 27,000, negotiable depending on experience
- Opportunity to be part of an exciting, fast paced business

If you are interested in this Customer Service Administrator position please apply below with an up to date CV or call Jemma at Pertemps Basingstoke.
This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Havant, South East £25000 - £28000 Annually V3 Recruitment

Posted 1 day ago

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Job Description

permanent
Job description
Customer Service Advisor - Permanent Role - Havant Based.

The business is based in Havant with purpose-built warehousing and offices. We have a team of dedicated people who believe Customer Service and satisfaction are key to our success.

We are now looking to recruit an additional person to be part of this and to bring new practical skills to enhance the team.

About the role

The Customer Services Assistant will be based in Havant.

Monday - Friday 8.30 am - 5.30 pm

As Customer Service Assistant you will: -

Be the first point of call to all customers.

Process customer orders - via Internet, Telephone, E-mail

Develop and manage Customer relationships, increasing Customer satisfaction and delivering a responsive and effective communication process.

Assist customers with product selection always considering the opportunity to upsell.

Resolving delivery and order issues, escalating where necessary to aid prompt resolutions.

Maintain CRM to ensure it is as up to date as possible.

Provide administration support to sales team.

The Customer Services Assistant will need: -

Previous experience in a customer focused environment.

IT - sound working knowledge of Word & Excel

Excellent telephone experience

Good time management

Ability to work as part of team as well as independently.

Provide suggestions & ideas to benefit the growth of the company.

To be confident of your own ability, skills and knowledge, but able to learn and listen and develop.

This is an environment where the candidate will need to be strong, flexible and support all areas of the business.

25,000 - 28,000 per annum

Job Types: Full-time, Permanent

Salary: 25, ,000.00 per year
This advertiser has chosen not to accept applicants from your region.
 

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