44,033 Customer Support jobs in the United Kingdom
Customer Team Leader
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Job Description
Closing date: 09-07-2025
Customer Team Leader Location: 4 Wainscott Road, Wainscott, ME2 4LB Pay: £13.65per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
- Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery %bakery% often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Job No Longer Available
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Customer Support
Posted 5 days ago
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Job Description
We’re excited to offer a fantastic opportunity for a Customer Support professional to join our client’s growing organisation based in Newmarket.
This company truly values its employees, offering a range of excellent benefits including free onsite parking, enhanced holiday entitlement, private healthcare, a birthday gift, and loyalty tax-free bonuses after three years of service.
This is a diverse and fast-paced role where no two days are the same. You’ll draw on a wide range of skills—from delivering outstanding customer service and managing data to processing service orders and coordinating the shipment of parts. You’ll also provide ongoing support to ensure a seamless experience for clients.
As the Customer Support, you will be:
- Responding to client enquiries via email or phone li>Processing new orders, returns and shipping
- Processing service triage & bookings
- Ordering parts for field service personnel or directly for customers
- Data management
- Lead generation for cross-selling
- Stock/Demo Stock Management
As the Customer Support, you will have:
- Customer service experience in a similar role
- Order management experience
- A team-oriented attitude
- Great communication skills with in-house teams and customers
- Proficiency with IT systems, SAP and Salesforce experience would be a distinct advantage
If you think this Customer Support role is for you, please do get in touch.
By applying for this Customer Support vacancy, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.
We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.
If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please 'like’ us on Facebook to keep updated with any future opportunities.
Exact Sourcing is an equal opportunities employment agency.
Customer Support
Posted 5 days ago
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Job Description
Customer Support
Leicester
Salary 25-35k DOE
20 days holiday, plus bank holidays. Rising by 1 day per year. Annual bonus of 1 month’s salary. 7.5% pension contribution
Job function:
To provide telematics assistance to new and existing clients.
Key Responsibilities:
- Provide first-line technical support to customers using Telematics systems
- Manage and resolve technical queries in a timely and professional manner
- Handle activations via our online portal
- Configure and manage Telematics units through the portal
- Work collaboratively with internal teams to ensure smooth onboarding and support processes
About You:
- Previous experience in a customer support or technical support role (ideally within Telematics or a tech environment)
- Strong communication and problem-solving skills
- Comfortable using web-based portals and configuration tools
- Detail-oriented with the ability to manage multiple tasks and priorities
Candidate profile:
- GCSE or equivalent in English, Mathematics and at least 2 other subject, ideally one of which is a science discipline.
- A self-motivator with the ability to take own initiative.
- IT-literate with a technical aptitude.
- Experience/knowledge of commercial vehicle/telematics industry advantageous.
- Interest in technology, communications, telematics.
- German-speaking advantageous.
SER-IN
Technical Customer Support
Posted 5 days ago
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Job Description
Technical Customer Support Permanent Full-Time
Salary - Circa 32,500 DOE
Location - Office Based in London
We're excited to be partnering with one of Europe's fastest-growing additive manufacturing providers, specialising in powder-based fusion technologies such as SLS (Selective Laser Sintering) and MJF (Multi Jet Fusion). Renowned for delivering both prototype and production-grade end-use parts, they serve a wide range of industries including sports technology, marine, subsea, academia, and automotive.
We're seeking a technically minded, customer-focused professional to join the Customer Support team. You'll advise clients, manage orders, and collaborate across departments to deliver outstanding 3D printing results. This role is ideal for someone with experience in digital manufacturing who enjoys problem-solving and working hands-on with customers in a dynamic, fast-paced environment.
Responsibilities, but are not limited to
- Respond to customer enquiries via email, phone, and internal platforms, including our online quoting and feedback system
- Review 3D files (e.g. STL) to assess printability and advise on best practices
- Work cross-functionally with sales, production, quality, and design to support customer needs
- Represent the company at industry events and trade shows, promoting services and building relationships
- Identify and share opportunities to improve the customer experience and pass commercial leads to the Sales team
- Maintain accurate CRM records and contribute to internal support tools and resources
Experiences required
- Working knowledge of SLS, MJF, or similar powder-based additive manufacturing processes or experience in a technical customer support role in a manufacturing environment
- Familiarity with 3D CAD viewers and the ability to review STL files is highly beneficial
- Excellent problem-solving and communication skills, with the ability to explain technical ideas to non-technical users
- A proactive, detail-oriented mindset with the ability to manage multiple priorities
- Strong organisation and a positive, team-first approach
Package
40 Hours P/W | 9am to 5pm | Monday to Friday | 33 Days Holiday Inc. Bank | NEST Pension Scheme | Discretionary Bonus | Social Events
Technical Customer Support
Posted 28 days ago
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Job Description
Technical Customer Support Permanent Full-Time
Salary - Circa 32,500 DOE
Location - Office Based in London
We're excited to be partnering with one of Europe's fastest-growing additive manufacturing providers, specialising in powder-based fusion technologies such as SLS (Selective Laser Sintering) and MJF (Multi Jet Fusion). Renowned for delivering both prototype and production-grade end-use parts, they serve a wide range of industries including sports technology, marine, subsea, academia, and automotive.
We're seeking a technically minded, customer-focused professional to join the Customer Support team. You'll advise clients, manage orders, and collaborate across departments to deliver outstanding 3D printing results. This role is ideal for someone with experience in digital manufacturing who enjoys problem-solving and working hands-on with customers in a dynamic, fast-paced environment.
Responsibilities, but are not limited to
- Respond to customer enquiries via email, phone, and internal platforms, including our online quoting and feedback system
- Review 3D files (e.g. STL) to assess printability and advise on best practices
- Work cross-functionally with sales, production, quality, and design to support customer needs
- Represent the company at industry events and trade shows, promoting services and building relationships
- Identify and share opportunities to improve the customer experience and pass commercial leads to the Sales team
- Maintain accurate CRM records and contribute to internal support tools and resources
Experiences required
- Working knowledge of SLS, MJF, or similar powder-based additive manufacturing processes or experience in a technical customer support role in a manufacturing environment
- Familiarity with 3D CAD viewers and the ability to review STL files is highly beneficial
- Excellent problem-solving and communication skills, with the ability to explain technical ideas to non-technical users
- A proactive, detail-oriented mindset with the ability to manage multiple priorities
- Strong organisation and a positive, team-first approach
Package
40 Hours P/W | 9am to 5pm | Monday to Friday | 33 Days Holiday Inc. Bank | NEST Pension Scheme | Discretionary Bonus | Social Events
Technical Customer Support
Posted today
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Job Description
**Position Summary**
To offer a professional communication link between Stryker and our customer base for all technical support activities. Work as a liaison between customers and internal departments within the organization to ensure customer satisfaction. Responding with the appropriate action, providing answers, requested documents and replacements where appropriate.
**W** **hat you will do:**
+ Act as first point of contact for all technical enquiries and reported product problems.
+ Maintain the Technical Support and Returns (RPA) systems and records to satisfy customer technical issues, using verbal/printed information, troubleshooting, product assessment, product upgrade and product replacement as appropriate.
+ Support the expedited handling/investigation of complaint issues and ensure the appropriate handling of returned products related to technical support issues.
+ Develop and maintain procedures, checklists, and other document tools to support/streamline the technical support function.
+ Maintain the device tracking system.
+ Support Field Correction (recall) activities as needed.
+ Ensure excellent follow-up on all customer-initiated issues.
+ Process material through decontamination area.
+ Maintain systems for the receipt and recording of customer complaints.
+ Build relationships and fosters teamwork with team members, leadership and individuals within other departments.
+ Assist in the generation of TSR, Returns trending for TRB.
+ Assist with activities to improve compliance (regulatory and QMS)
**W** **hat you need:**
+ Minimum Qualification: Level 3 qualification, or equivalent.
+ 2 years of related experience, ideally within Technical Support.
+ Familiar in working with Microsoft Office and ERP Systems
+ Strong communication skills; both verbal and written
+ Experience in ISO 13485 and regulated industry experience is desirable.
+ Experience in managing daily workloads, continuous improvement initiatives such as process, quality, customer experience or productivity projects,
+ Service and solution oriented
+ Good at networking and communication
+ Ability to work independently and meet deadlines.
+ Occasional lifting - up to 30 pounds
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Technical Customer Support
Posted today
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Job Description
TECHNICAL CUSTOMER SUPPORT SPECIALIST
Salary : £30,000
Location : Northwich - hybrid
Contract: Permanent
Hours: Mon-Fri (08:00-17:00) or (08:30-17:30)
This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with .
Customer Support Advisor
Posted today
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Job Description
Contact Centre – Customer Support Advisor
KFF – Site based Aylesford
£27,107 plus benefits and excellent career development, discounted products and services and much more
- 37.5 hrs per week
- 8 hr shifts with 30 min unpaid break (Current operating hours 08.30 – 18.00)
- Any 5 from 7 days (working weekends on rota basis)
At KFF we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world.
KFF, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company.
As a Customer Support Advisor , you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders or customer queries, via phone, email & web chat
Key Activities & Responsibilities:
- Process all orders with accuracy of data entry and fulfilling the requirements of each customer
- Achieving set sales & service KPI’S in line with KFF requirements.
- Develop and maintain department structure to understand impact of customer service function across the business
- Develop and maintain customer relationships through effective communication, problem solving, and fulfilling business commitments.
- Have a detailed knowledge of allocated customers business, expectations and requirements.
- Act as a first point for any customer issues, investigate as fully as possible and ensure relevant parties are brought into the discussion to find a fast and effective solution.
- Take ownership of customer queries, keeping systems updated and effectively liaise with other departments where necessary.
- Ensure that all customer Comments/complaints/correspondence is processed in accordance with KFF Customer complaints procedure, and customer specific requirements.
Key Attributes:
- Previous office/customer service environment required
- Passion for excellent customer service
- Sales experience
- Excellent attention to detail
- Confident problem solving and decision-making skills
- Self-motivated with a desire to exceed set standards
- PC Literate
What you'll get:
- Huge discount on all sorts of lovely food and award-winning products
- Generous holiday allowance
- Recognition awards and Incentives
- Pension
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
- And much more….
Apply now.
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Customer Support Advisor
Posted today
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Job Description
Location: KFF – Site based Aylesford
Salary: £27,107 plus benefits and excellent career development opportunities!
Are you ready to dive into the world of fresh and specialty produce? At KFF, we are passionate about what we do, and we want you to be a part of our journey!
About UsKFF is proud to be part of the Sysco global family, which means our customers enjoy the benefits of our extensive reach, economies of scale, and a wealth of industry insights. Join us and help us deliver exceptional service to our valued customers!
Your RoleAs a Customer Support Advisor , you will be the first point of contact for our customers, providing top-notch service through phone, email, and web chat. Your mission? To assist with orders and resolve queries with a smile!
Key Responsibilities- Process orders accurately and fulfill customer requirements.
- Achieve sales and service KPIs in line with KFF standards.
- Understand the impact of customer service across the business.
- Build and maintain strong customer relationships through effective communication.
- Investigate customer issues and collaborate with relevant teams for swift resolutions.
- Take ownership of customer queries and keep systems updated.
- Process customer feedback in accordance with KFF procedures.
- Experience in an office or customer service environment.
- A passion for delivering excellent customer service.
- Sales experience is a plus!
- Exceptional attention to detail.
- Strong problem-solving and decision-making skills.
- Self-motivated with a drive to exceed expectations.
- Proficient in PC usage.
- 37.5 hours per week.
- 8-hour shifts with a 30-minute unpaid break (Current operating hours: 08:30 – 18:00).
- Work any 5 days from 7 (weekend shifts on a rota basis).
- Generous discounts on a variety of delicious food and award-winning products.
- Generous holiday allowance.
- Recognition awards and incentives.
- Pension plan.
- Real career growth opportunities within Sysco, the world’s leading foodservice business.
- And much more!
Ready to make a difference? Apply now and join our passionate team!
Customer Support Advisor
Posted today
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Job Description
Position: Customer Support Advisor at Hillcrest Estate Management
Location: 174 Whiteladies Road, Clifton, Bristol BS8 2XU
Working Hours: Mon-Thurs 9.00-17.30, Fri 9.00-16.00
Salary: 23,700 per annum
About Hillcrest Estate Management:
Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.
Hillcrest is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description:
The Customer Support Advisor is responsible for the day to day running of the Hillcrest office and being the first point of contact for our clients. Key responsibilities and tasks include:
- Answering phone calls and handling client queries professionally
- Managing client keys, key logs, and processing payments for fobs and keys
- Maintaining accurate leaseholder records and updating databases (Propman)
- Assisting with office maintenance, including coordinating annual servicing and inspections
- Handling petty cash and ordering office supplies
- Scanning invoices, managing queries, and supporting the accounts team
- Supporting the maintenance team with administrative tasks
- Opening and distributing daily post
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
- Experience in customer service or administrative roles
- Strong communication skills, both written and verbal
- Good IT skills, with knowledge of Microsoft Office (Word, Excel, Outlook)
- Excellent attention to detail and organisational skills
- Ability to manage multiple tasks efficiently
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1.
Customer Support Engineer
Posted 1 day ago
Job Viewed
Job Description
The Company:
- p>A market leading diagnostics company.
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Global business
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A progressive, high-tech healthcare business.
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Invest in their staff.
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Offer career progression opportunities.
The Role of the Customer Support Engineer
- li>
Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset
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Attending to breakdowns, repair and PPM.
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Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio.
< li>
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Will also be providing customer training on the equipment
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Covering the IVD portfolio
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Full Product and training provided
Benefits of the Customer Support Engineer
- li>
£52,170 basic salary with some flex potentially depending on experience
/li>-
Bonus 12% of Salary
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Car or £7200 allowance
< li>
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Group Income Protection
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Employee Assistance Programme
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Pension
/li>
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Life Assurance,
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Benefit Funding
The Ideal Person for the Customer Support Engineer
- li>
Must have an engineering qualification, Bsc or HND of equivalent
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Ideally you will have clinical pathology diagnostics experience
/li>
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Will look at other complex medical equipment such as MRI systems
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An ambitious and motivated, qualified field service professional
/li>
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You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge
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A logical and process-driven mindset driven & ability to manage personal time
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Disciplined to deliver service support in line with service KPIs
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Quick learnerwith innovative and continual improvement mind-set
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Experience of “on-site” customer-facing engineering support
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Proven track record of troubleshooting experience
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Good working knowledge of electronics, electro-mechanical systems and information technology
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Knowledge of Customer Relationship Management
/li>
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A valid driver’s license and indefinite rights of working in UK are required
< li>
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Must be living in Hampshire or Dorset
If you think the role of Customer Support Engineer is for you, apply now!
Consultant: David Gray
Email: (url removed)
Tel no. (phone number removed)
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.