187 Customer Support jobs in the United Kingdom
Senior IT Support Engineer, 2nd Line, 3rd Line, M365
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Senior IT Support Engineer, 2nd Line AND 3rd Line roles
Location: Bristol
Salary Range: £3000- 55000 + Benefits DOE
As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and Servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence.
Core Responsibilities:Windows Desktop & Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting.
Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper-V; clustering is a strong advantage
Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent.
Cloud & M365/Azure : Own administration of Microsoft 365, Azure, and Intune.
Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes.
Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and Firewalls (Sophos XG/Cisco).
Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS.
Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation.
You'll Stand Out With:
Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4.
Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud).
Experience with AutoTask, Datto RMM, and Cyber Essentials compliance.
Containerisation know-how (Docker, Kubernetes).
Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles
What We Offer:
Growth & Recognition : Structured training, certification support, and career progression.
Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms.
Impact & Influence : Be central to key infrastructure projects and security initiatives that shape our future success.
Competitive Package : Strong base salary, performance bonuses, healthcare, and pension plan.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
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Customer Support
Posted today
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Full-time Monday to Friday 9 am - 5 pm
Location: London, Finchley
Start date: ASAP
Sectors: Customer Service, Property and Energy & Utilities
This is an exciting opportunity at a rapidly growing company. The successful candidate should be looking to expand their current knowledge and responsibilities in an inspiring and rewarding environment. The role will involve handling customer support queries by phone and email. You will be working closely with the directors of the company and be encouraged to contribute to decisions that determine the direction of its future development.
Responsibilities
- Communicate with customers via phone, email and chat li>Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to resolve customer queries
- Accurate record-keeping of customer interactions
Skills/Qualifications:
- At least 1 year of relevant work experience preferred and/or a recent graduate, Upper Second or first
- Excellent phone etiquette as well as verbal, written, and interpersonal skills
- Ability to multitask, organise, prioritise work and work well under pressure
- Flexibility in a changing working environment
- IT literate and mathematically minded
- Interest in business and economics
We are looking for a hard-working individual with a desire to be empowered to grow their careers and drive the company further forward. Check out our web page.
Job Types: Full-time, Permanent, Graduate
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Free parking
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (required)
Work Location: In person
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Benefits:
- < i>Company events
- Company pension
Experience:
- Customer service: 1 year (preferred)
Customer Support
Posted today
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- Experience in a customer-facing role (mandatory); li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
- Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
- Strong communication and listening skills;
- Well-developed time management and prioritization skills;
- Structured “can-do” approach to open matters and tasks in a demanding environment;
Willingness to develop while identifying opportunities over self-reflection.
Customer Support
Posted 3 days ago
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Job Description
- Experience in a customer-facing role (mandatory); li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
- Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
- Strong communication and listening skills;
- Well-developed time management and prioritization skills;
- Structured “can-do” approach to open matters and tasks in a demanding environment;
Willingness to develop while identifying opportunities over self-reflection.
Customer Support Advisor
Posted today
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Job Description
Looking for a new role? We are supporting a utilities company to recruit for a Customer Support Advisor. The company is going through a huge growth period so now is an exciting time to join!
Job Title: Customer Support Advisor
Salary: 24,000
Hours: 9-5pm Hybrid after training
Responsibilities:
- Supporting on all incoming customer queries via phone and email
- Managing the group inbox ensuring all correspondence are responded to within set SLA
- Administration on the CRM
- Adding new customers, updating existing customer details such as address, contact detail etc
- Ensuring all communications are logged
- Support with setting up users on the portal for access to online data
- Organising training sessions for new users
Skills:
- Ability to adapt easily, each customer will have different queries
- Professional, personable and approachable mannerism
- Highly organised, this is a busy fact paced environment
- Experience within a corporate administration setting
Please apply as directed!
Customer Support Advisor
Posted today
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Customer Support Administrator
Posted today
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Job Description
Customer Services Administrator - TEMPORARY TO PERMANENT
Full Time
Hours: Monday to Fridays 8.00am to 5.00pm
Basic Salary: £27,000.00 Per Annum
Location: Lutterworth
Our very well-established client is looking for a highly dynamic and enthusiastic Customer Services Administrator to join their team as a Customer Services Administrator and help and support the Customer Services Administration team on a day to day basis. As a Customer Services Administrator, you will act as a core team player and assist with the daily Customer Service and Administrations tasks within a fast-paced environment.
Customer Services Administrator Role:
- Respond to Customer enquiries efficiently and accurately within a timely manner.
- Natural ability in providing an elevated level of exceptional customer service as a Customer Services as a Customer Services Administrator
- Sales order processing including pricing, shipment dates and product delivery.
- Liaise with customers both via telephone and email
- Prioritising your own workload and multitask within a busy office based environment as a Customer Services Administrator
- Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Services.
- Under take other ad hoc duties and responsibilities for assigned by your manager
Customer Services Administrator Candidate:
- Previous customer service and administration experience is ESSENTIAL
- Ability to multitask within a fast paced environment with high attention to detail
- An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
- A ‘natural ability’ to instantly develop a conversational relationship
Interviews: to be held ASAP
INDLEI
Customer Support Advisor
Posted today
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Job Description
Location: Sovereign Network Group
Hours: 8:30 AM - 5:00 PM
Contract Type: Temporary (3-month ongoing assignment)
Start Date: ASAP
Job Overview: We are currently seeking a Customer Support Advisor to join a small, supportive project team at Sovereign Network Group. This role focuses on helping vulnerable customers gain better access to council services, as well as providing support in managing their accounts or tenancies.
Key Responsibilities:
- Provide excellent customer service and communication to support customer needs.
- Assist customers in accessing relevant services and understanding their tenancy/account responsibilities.
- Work collaboratively within a small project team.
- Maintain accurate records and ensure attention to detail in all interactions and documentation.
- Manage daily tasks in an organised and efficient manner.
- Strong communication and customer service skills.
- Highly organised with great attention to detail.
- Able to work effectively both independently and as part of a team.
- Previous experience in a customer-facing or support role is desirable.
- This is a long-term temporary role expected to last beyond the initial 3-month period.
- Please note: this position will not transition into a permanent role after the temp period ends but will continue as an ongoing temporary assignment.
To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
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Customer Support Executive
Posted today
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Customer Support Executive
Location: Feltham Salary: 32,000 - 35,000
Are you ready to make a real impact in a fast-paced, customer-focused environment? We're looking for a proactive and driven Customer Support Executive who can ensure every order is delivered on time, in full , and to the highest standard.
In this exciting role, you'll be a key player in creating a seamless customer journey from order placement to final delivery. Working closely with Sales, Operations, Stock Control, and Transport teams, you'll ensure everything runs smoothly behind the scenes while delivering exceptional service on the front line.
If you're a natural problem solver, an excellent communicator, and thrive in a collaborative environment, this role offers a fantastic opportunity to grow and shine.
What You'll Be Doing:
- Managing day-to-day order fulfilment with precision and care
- Proactively resolving issues to keep things running smoothly
- Acting as a key point of contact for customers, ensuring a frictionless experience
- Keeping clients informed and updated with clear, timely communication
- Supporting process improvements and operational efficiency
- Building strong relationships with customers and internal teams
What You'll Need:
- A strong customer-first mindset
- Excellent communication and organisational skills
- Problem-solving ability and creative thinking
- High attention to detail and the ability to manage multiple priorities
- Good commercial awareness and team spirit
- Confident using Microsoft Office and Outlook
If you're passionate about delivering service excellence and want to be part of a supportive, high-performing team, apply now.
Customer Support Coordinator
Posted today
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Job Description
An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers.
Please note: This is a Fixed Term Maternity Cover Position
OPPORTUNITY HIGHLIGHTS
- Excellent Salary
- 25 Days Holiday
- Monday - Friday
- Highly successful Food Manufacturer
THE Customer Support Coordinator
Are you a detail-driven, customer-focused professional ready to make an impact.
We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain.
As our Customer Support Coordinator, you will:
- Be the key point of contact for customers placing orders
- Accurately process sales contracts and ensure timely delivery
- Coordinate with logistics providers to book transport and negotiate competitive rates
- Prepare shipping and export documentation
- Collaborate with our operations team to meet customer delivery expectations
- Ensure compliance with company policies and maintain accurate records
- Handle urgent order requests, manage stock holdings, and process sample orders
- Support continuous improvement in workflow and customer satisfaction
THE IDEAL CANDIDATE
- Excellent verbal and written communication skills
- Strong organisational abilities with high attention to detail
- Proficiency in Microsoft Excel (advanced level)
- Experience using CRM or ERP systems
- A proactive, adaptable team player who can also work independently
- Excellent time management and a flexible, can-do attitude
If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY!
"Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants."
Kandhu GDPR & Privacy Policy Statement
Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.
Customer Support Engineer
Posted today
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Job Description
Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team.
Key Responsibilities
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Provide technical support for customers using electronic test equipment, both remotely and on-site when required.
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Troubleshoot hardware and software issues, ensuring timely and effective resolution.
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Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions.
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Conduct product demonstrations, training sessions, and technical presentations for clients.
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Maintain accurate records of support cases, resolutions, and follow-up actions.
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Assist in the creation of technical documentation, FAQs, and knowledge base content.
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Keep up to date with new products, industry trends, and customer needs.
Qualifications & Experience
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Bachelor's degree in Electrical Engineering, Electronics, or a related technical field.
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Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers).
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Excellent troubleshooting, analytical, and problem-solving skills.
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Strong communication skills, with the ability to explain complex technical concepts clearly to non-technical users.
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Customer-first attitude with a proactive approach to support and issue resolution.
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Experience with support ticketing systems and CRM platforms is an advantage.
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Willingness to travel occasionally for on-site support and training.