20 Debt Collection jobs in the United Kingdom

Collections Advisor Job

Location: Crownhill, Milton Keynes / Hybrid

Salary: up to £30,000 PA

Hours: Monday–Friday 8:30am–5:30pm, plus 1 in 4 Saturdays (9am–1pm)

Benefits:

• 26 days holiday + your birthday off (increases to 30 with service)
• 10% discretionary bonus (based on personal and company performance)
• Vitality Health cover

⭐ Must have previous collections experience.

Our client is looking for someone who can engage with customers over the phone, support them through financial difficulties, and help bring accounts up to date — all while ensuring full compliance with FCA regulations.

Key responsibilities include:

• Making inbound and outbound calls to resolve overdue accounts
• Setting up affordable repayment plans
• Providing fair, tailored solutions for each customer
• Following internal policies and FCA guidelines

What you’ll bring:

• Previous experience in collections (telephone-based)
• Excellent communication and problem-solving skills
• Strong attention to detail and time management
• A positive, team-focused attitude

This is a fantastic opportunity to join a supportive and fast-paced environment where your contribution truly makes a difference.

Credit Controller / Collections Specialist
Permanent | Full-Time | Competitive Salary + Excellent Benefits
Office Based 

Are you an experienced Credit Controller who thrives in a fast-paced, target-driven environment?
We're working with a leading, well-established business that is looking for a talented Collections Specialist to join their dynamic SME credit team.

In this role, you'll manage your own portfolio of SME clients, handling collections via phone and email while delivering an exceptional customer experience. You'll be liaising with both internal teams and external stakeholders, resolving invoice queries, producing statements, and providing accurate reports to management.

What you'll need:

Proven experience managing your own customer portfolio in a credit control / collections role

Confident communication skills and the ability to build rapport quickly

Strong Excel skills (including VLOOKUPs)

B2B credit management experience (highly advantageous)

What's on offer:

Competitive salary + collections incentive scheme

Annual profit share bonus

Private medical insurance & life assurance

EV salary sacrifice scheme

Retail and entertainment discounts

Free onsite parking & excellent transport links

Supportive, inclusive workplace culture with regular social and charity events

Modern office with complimentary breakfast, drinks, and snacks

Health & wellbeing programmes year-round

This is an exciting opportunity to join a forward-thinking company that invests in its people and celebrates success. If you're ready to bring your credit control expertise to a role where you can make an impact, we'd love to hear from you.

Credit Controller / Collections Specialist
Permanent | Full-Time | Competitive Salary + Excellent Benefits
Office Based 

Are you an experienced Credit Controller who thrives in a fast-paced, target-driven environment?
We're working with a leading, well-established business that is looking for a talented Collections Specialist to join their dynamic SME credit team.

In this role, you'll manage your own portfolio of SME clients, handling collections via phone and email while delivering an exceptional customer experience. You'll be liaising with both internal teams and external stakeholders, resolving invoice queries, producing statements, and providing accurate reports to management.

What you'll need:

Proven experience managing your own customer portfolio in a credit control / collections role

Confident communication skills and the ability to build rapport quickly

Strong Excel skills (including VLOOKUPs)

B2B credit management experience (highly advantageous)

What's on offer:

Competitive salary + collections incentive scheme

Annual profit share bonus

Private medical insurance & life assurance

EV salary sacrifice scheme

Retail and entertainment discounts

Free onsite parking & excellent transport links

Supportive, inclusive workplace culture with regular social and charity events

Modern office with complimentary breakfast, drinks, and snacks

Health & wellbeing programmes year-round

This is an exciting opportunity to join a forward-thinking company that invests in its people and celebrates success. If you're ready to bring your credit control expertise to a role where you can make an impact, we'd love to hear from you.

Collections Specialist - (fully remote) Must be based in Kent

Salary: 26,400 - 28,000

6 month contract with a high chance of being extended

We are recruiting for an experienced and highly organised Collections Specialist to join our client's finance team. This role is fully remote, but applicants must be based in Kent to allow for occasional in-person meetings or training. The successful candidate will have a strong background in income processing, excellent attention to detail, and must be proficient in Oracle financial systems.

Key Responsibilities:

• Be the first point of contact for income-related queries
• Accurately receipt, bank, and allocate income in accordance with financial procedures and deadlines
• Reconcile accounts
• Process and maintain financial records
• Oversee the administration of the Direct Debit process
• Assist in resolving complex income issues and escalate where necessary
• Provide clear and informed financial guidance to internal and external contacts

Key requirements:

• Strong experience in income processing or financial collections
• Excellent customer service and communication skills, both written and verbal
• Proficiency in Oracle
• High level of accuracy, numeracy, and analytical ability
• Ability to work independently and as part of a remote team
• Confident managing sensitive information and customer enquiries
• Strong IT skills including Microsoft Excel and Outlook

Requirements:

• Must be based in Kent

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Collections Specialist - (fully remote) Must be based in Kent

Salary: 26,400 - 28,000

6 month contract with a high chance of being extended

We are recruiting for an experienced and highly organised Collections Specialist to join our client's finance team. This role is fully remote, but applicants must be based in Kent to allow for occasional in-person meetings or training. The successful candidate will have a strong background in income processing, excellent attention to detail, and must be proficient in Oracle financial systems.

Key Responsibilities:

• Be the first point of contact for income-related queries
• Accurately receipt, bank, and allocate income in accordance with financial procedures and deadlines
• Reconcile accounts
• Process and maintain financial records
• Oversee the administration of the Direct Debit process
• Assist in resolving complex income issues and escalate where necessary
• Provide clear and informed financial guidance to internal and external contacts

Key requirements:

• Strong experience in income processing or financial collections
• Excellent customer service and communication skills, both written and verbal
• Proficiency in Oracle
• High level of accuracy, numeracy, and analytical ability
• Ability to work independently and as part of a remote team
• Confident managing sensitive information and customer enquiries
• Strong IT skills including Microsoft Excel and Outlook

Requirements:

• Must be based in Kent

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Executive – Debt Management – Darlington DL1
£24,000 + Bonus £30,000 OTE – No Sales!
25 days holiday plus bank holidays, free fresh fruit every day, and wicked company social events.
Top 100 UK Employer – Tailored Training – Amazing Culture & Benefits
Supportive, not salesy. Real impact, real growth! Get in touch with Demi @ Duval for more information.

Looking for a role where you can truly make a difference? Join one of the UK’s Top 100 Best Companies to Work For be part of a positive, supportive team in Darlington. With tailored training designed just for you, this is a role that supports growth and wellbeing!

Shifts:  Monday to Friday: 8am–8pm, 2 weekends in 6 (WFH): 9am–1pm

What you’ll be doing:

You’ll be the calm, confident voice on the phone, helping customers navigate financial challenges with empathy and clarity. This is a no-sales role focused on listening, problem-solving, and creating real solutions!

• Handle inbound calls with professionalism and compassion
li>Communicate clearly and confidently
• Keep accurate records and use systems efficiently
• Negotiate balanced outcomes for customers and the business
• Share feedback to help the team grow and improve

What we’re looking for:

< i>Experience in customer service or call centre environments
• Confident, clear communicator with top listening skills
• Empathetic, enthusiastic, and solution-focused
• Quick thinker who adapts easily to change
• Calm under pressure and great in a team

Demi @ Duval is recruiting – Apply today and get started ASAP.

Description

Our local government clients are recruiting a Debt Recovery Officer. The post holder will review case notes and work with social care staff to understand a client's circumstances and case history, including the reasons they have fallen into debt with the authority. Work with clients and their families/carers to resolve queries and arrange payments of outstanding debts. This will include phone calls and (often) home visits where appropriate.

Responsibility

Complete or update financial assessments and set up ongoing payment arrangements to avoid future debts (include promotion of direct debit). Update case notes to ensure that they are accurate and support ongoing case management. Support work to establish the best working processes for the department and contribute to the development of written policies and procedures.

Qualification – Essential

• GCSE Grade (or equivalent) in English Language and Mathematics.
li>Level 4 standard of education.
• Advanced – Microsoft Office (Word, Excel, Outlook), social media and accounting software.

Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage.

Successful candidates will have:

< i>Strong knowledge of the Care Act (2014) and financial regulations for Adult Social Care.
• Able to use a variety of Microsoft Packages, including Word and Excel, as well as Case Management and data and inputting systems, to an intermediate level.
• Some experience in project management is helpful, but not essential.
• To have experience of working with complex financial systems, inputting and analysing data.  
< i>To be financially literate, able to carry out manual calculations and reconciliations.
• High levels of drive and initiative, whilst being able to work collaboratively across teams.
• Excellent communication, negotiation and people skills.
• Willingness to travel to people's homes and complete face-to-face interactions with appropriate PPE provided.
• Ability to work at a pace to progress outstanding cases, while ensuring work is of high quality and sensitive when engaging with potentially vulnerable people.
• Problem-solving ability and 'can-do' attitude.
• Effective time management to make the best use of resources and ensure that deadlines and targets are met.
• Commitment to financial control procedures and awareness of the importance of maintaining accurate and up-to-date records.

Essential Compliance Requirements

• 3 years' reference, including current employment
• A standard DBS check will be required for this role
• A pre-engagement screening is mandatory for this role.

Diamond Blaque Group, a leading provider in the public sector, is proud to be an equal opportunity employer and acts as an employment agency for this vacancy.