4 Digital Assets jobs in London

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management, Digital Assets-2
The Global Partnerships team is looking for a Manager, Account Management to drive our digital assets and blockchain customer strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, digital assets and blockchain technological developments, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role In this client-facing position, you will
- Manage all global account management tasks in line with Mastercard best practices and ensure that we successfully deliver on our strategy, achieve our commercial targets and remain a critical partner to leading crypto and blockchain native companies around the world
- Drive relevant product innovation based on the feedback we receive from our customers
- Further embed Mastercard in the global crypto and blockchain industry by establishing relationships with exchanges, wallets, layer 1, onramps and similar relevant entities
- Deliver on Mastercard acquiring and issuing revenue targets and product targets, driven by the digital assets and blockchain segment
- Partner with key global, regional and market-based stakeholders (Core, Services, Finance, Franchise, LFI, Marketing, Coms as well as regional and market-based teams) to drive business and ensure that Mastercard proactively shapes the future of the digital economy
- Review and expand our target segments, based on new opportunities and new products Mastercard has launched
All About You The ideal candidate for this position should:
- Has experience in business development and account management
- The ideal candidate has relevant experience in the blockchain and crypto eco system and brings a relevant network of contacts
- Feels comfortable working within a fast paced, ambiguous and highly innovative environment - Look for complementary products or services that can also help the customer
- Strong presentation and communication with
- Strong work ethic with high sense of urgency and ownership
- Ability to travel internationally as needed
-Bachelor's or MBA (especially with a focus on strategy, finance, entrepreneurship, or technology management)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Services team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview:**
Serving clients in 95 countries, Services provides integrated payments and collections, liquidity management, short term financing and trade financing, Investor Services (including Custody, Fund Services and Execution Services) and Issuer Services solutions to multinational corporations, financial institutions, public sector organizations and increasingly mid-sized corporate clients with global needs. These services are supported by our extensive on-the-ground local market expertise, innovative technologies, customized data solutions and a wide range of solutions that can be tailored to meet clients' needs.
Both the Controls and Regulatory Management team as well as the Financial Crime and Reputational risk team are responsible for ensuring proactive, effective, and sustainable risk management within the Services business which is one of Citi's five interconnected businesses lines.
The Risk and Controls Director for Digital Assets is a first line role responsible for supporting the Services businesses in managing and mitigating financial crime (AML, Sanctions, ABC & Fraud), regulatory and reputational risks end-to-end. This role will work with the global and regional Products, Business Risk, Operations, Technology and Compliance teams to identify and assess emerging risks to ultimately ensure there is a control infrastructure in place can address them in a meaningful and effective manner. Equally, the incumbent will ensure adequate mapping and ongoing assessment of existing controls, focusing on their effectiveness, as well as adherence to existing groupwide and local policies and applicable regulation.
The role will assist the prompt identification of control issues, root cause assessment, sustainable and robust issue resolution and appropriate escalation. The individual will also work with counterparts across other Citi lines of business to share control best practices, emerging risks and support management of financial crime and other regulatory risks holistically across the firm.
The role requires a broad and comprehensive understanding of digital assets and of the risks associated to this asset class, as well as effective means to mitigate them. Requires solid conceptual/practical grounding in Risk Management, compliance, and operational controls, together with industry and peer best practices.
**What you'll do:**
+ Understand business-owned products, services, as well as corresponding financial crimes-related controls, and processes (e.g., customer, relationship, and transactional screening).
+ Provide financial crimes & regulatory compliance/risk management subject matter expertise to the Services businesses to ensure the design and implementation of a coherent and effective control environment.
+ Support design and ongoing adaptations of the control framework to ensure effective and robust risk management.
+ Drive execution ensuring compliance with applicable laws, rules, and regulations.
+ Ensure adequate mapping of risk and processes and clear control ownership.
+ Create & maintain a robust partnership with the business heads, operations, technology and the second line of defence.
+ Escalate, assist management and reporting of control issues.
+ Drive a consistent and holistic approach to Financial Crimes, Reputational and Regulatory risk management across Services Digital Assets.
+ Ensure early engagement on new business initiatives to provide timely support of commercial priorities and full adherence to global and regional risk management policies and procedures.
+ Conduct reviews of control processes and procedures to ensure that both controls and processes are in keeping with policy and business expectations.
+ Assure that controls have been implemented consistently, with appropriate supporting documentation.
+ Maintain and expand current knowledge and understanding of product innovation, client needs and of changing regulatory requirements to continuously assess impact and changes needed to existing control environment.
+ Serve as an escalation point for issues or emerging from Services Operations, and Technology.
+ Maintain oversight through review of metrics, monitoring of activity, and tracking of corrective action plans.
+ Prepare and provide regular updates to senior management and various governance committees on control issues and/or enhancements.
+ Work with other Control and in-business risk teams to ensure a consistent holistic approach to risk management.
+ Ensure robust and adequate reporting to senior management.
+ Help identify opportunities for streamlining processes and implement efficiencies that will lead to enhanced client experience.
+ Support the timely response to regulatory inquiries.
**What we'll need from you:**
+ Significant experience in financial crime/regulatory compliance or risk management in both a bank and VASPs.
+ Financial Crime certification preferred (ACAMS, ACSS etc.).
+ Strong professional experience in Financial Services, in Financial Crime and/or Compliance or Business/Product Operations and/or Risk & Controls with focus on Digital Assets.
+ Knowledge and understanding of blockchain technology and digital assets (i.e. stablecoins, cryptocurrencies) and related financial crime risks.
+ Understanding of Global Crypto Regulations and VASP Licensing & Compliance requirements.
+ Excellent interpersonal skills.
+ Able to work independently and deliver according to strict timelines and quality standards.
+ Demonstrated ability and confidence to challenge business management, escalate issues and press for change.
+ Good oral and written communications skills; must be articulate and persuasive with the judgement and authority to provide insightful commentary to senior stakeholders.
+ Able to drive change to business practices by working effectively across a global organization.
+ Self-starting with the ability to multitask and prioritize.
+ Proven people and team management skills.
+ Project management and change capabilities are essential.
+ Capable of prioritizing and multi-tasking in a dynamic, fast paced environment.
+ Demonstrated analytical skills with follow-up and problem-solving capability.
+ Ability to analyses a process and recommend ways to improve quality, controls, and efficiency.
+ Bachelor's/University degree or equivalent required; master's degree desirable.
**What we can offer you:**
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
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**Job Family Group:**
Risk Management
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**Job Family:**
Enterprise Risk
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**Time Type:**
Full time
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**Most Relevant Skills**
Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Risk Head for Investor Services Digital Assets will be a strategic leader responsible for designing, implementing, and overseeing a comprehensive risk management framework tailored to our digital asset products and operations. This role requires deep expertise in traditional financial risk management principles combined with a profound understanding of blockchain technology, cryptocurrencies, and the evolving regulatory landscape of digital assets. The Risk Head will act as a primary advisor to senior management, ensuring all digital asset activities align with regulatory requirements, internal policies, and the company's risk appetite.
**Key Responsibilities**
**Strategic Leadership & Framework Development**
+ Lead the design, implementation, and continuous improvement of the digital assets risk management program, balancing innovation with commercial viability within the risk framework.
+ Develop, maintain, and continuously enhance the Digital Assets Risk Management Framework, including policies, standards, procedures, and controls, ensuring alignment with current regulatory expectations.
+ Serve as the primary First Line of Defense contact and risk oversight lead for all digital asset initiatives within Investor Services.
+ Evaluate and challenge digital asset use cases, models, and emerging technologies from a risk and compliance perspective.
**Regulatory Compliance & Oversight**
+ Act as the primary subject matter expert on regulations such as the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, FinCEN guidelines, and other relevant financial regulations pertaining to digital assets.
+ Develop, implement, and maintain a robust and effective risk and compliance program tailored to the unique risks of digital assets.
+ Oversee transaction monitoring systems and processes to detect and report suspicious activities (SARs) in accordance with regulatory requirements.
+ Ensure the robust implementation and ongoing effectiveness of Know Your Customer (KYC) and Customer Due Diligence (CDD) processes.
+ Stay abreast of emerging regulatory trends, enforcement actions, and industry best practices in the crypto compliance space.
+ Serve as the primary liaison for regulatory examinations, internal audits, and external assessments related to compliance, coordinating responses and remediation efforts.
**Risk Assessment & Management**
+ Conduct regular risk assessments specific to digital asset activities, identifying potential vulnerabilities, and implementing effective mitigation strategies.
+ Design and implement market risk management strategies and policies to identify, measure, and manage market-related risks, including the unique volatility, liquidity, regulatory, and smart contract risks of digital/on-chain assets.
+ Integrate digital risks into broader Services risk management frameworks, understanding inter-relationships with second line of defense risk functions.
+ Ensure appropriate digital controls, including patches for vulnerabilities in critical assets, and align with IT compliance frameworks such as NIST, COSO, COBIT, and ISO 27001.
+ Identify risk levels and associated controls using quantitative and qualitative techniques.
**Stakeholder Collaboration & Communication**
+ Partner with key stakeholders (Product, Operations, Technology, Data, Legal, Compliance, Audit,) to align digital asset risk management with enterprise objectives.
+ Report on digital asset risk posture to senior leadership across the business and firm.
+ Provide expert advice and guidance to senior management and various departments on compliance matters.
+ Foster a strong risk culture, promoting accountability and effective risk management at all levels.
**Team Leadership**
+ Build, mentor, and lead a high-performing risk and compliance team, fostering a collaborative and growth-oriented environment.
+ Oversee all people management functions for the team.
**Qualifications**
**Experience**
+ Minimum of 10-15+ years of progressive experience in risk management, audit, model governance, or AI/Digital Asset development within a large financial institution, regulatory body, or related field.
+ Demonstrable experience (3-5+ years) in the digital asset and blockchain industry, with a deep understanding of tokens, staking, digital funds, crypto custody, DeFi, NFTs, stablecoins, and tokenized assets.
+ Proven expertise in designing and managing BSA/AML programs within regulated financial institutions.
+ Experience working with regulators (e.g., NYDFS, OCC, SEC, MAS) including new product non-objection submissions and responding to regulatory inquiries.
+ Track record of influencing change and delivering results in a dynamic, multinational organization.
+ Experience in developing and implementing compliance policies, procedures, and internal monitoring controls.
**Skills & Knowledge**
+ Deep understanding of blockchain technologies, regulatory expectations and enterprise risk principles.
+ Strong analytical, quantitative, and problem-solving abilities with a keen eye for detail.
+ Familiarity with IT compliance frameworks such as NIST, COSO, COBIT, and ISO 27001.
+ Excellent communication (written and verbal), presentation, and interpersonal skills, with the ability to articulate complex regulatory concepts to diverse audiences, including executives and shareholders.
+ Proven leadership and team management capabilities.
+ Ability to work independently, manage multiple priorities, and thrive in a fast-paced, evolving environment, comfortable with ambiguity and uncertainty.
+ Proficiency in data analysis techniques and visualization tools (e.g., Tableau) is a plus.
+ SQL and Python programming experience are a plus.
+ Strong project management skills.
Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime.
The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.
Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorized as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.
Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
+ Honesty, integrity and reputation
+ Financial soundness
+ Competence and capability
In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.
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**Job Family Group:**
Risk Management
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**Job Family:**
Risk Functional Management
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**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Credible Challenge, Escalation Management, Governance, Policy and Procedure, Policy and Regulation, Regulatory Compliance, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.