79 Disaster Recovery jobs in the United Kingdom
Business Resiliency Planner - Technical
Posted 3 days ago
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Job Description
ADP is hiring a Business Resiliency Planner/Technical Specialist
- Are you looking to build a career in Business Resiliency in a global company that offers career advancement opportunities throughout your career journey?
- Are you looking to join a global company with a culture of inclusion, collaboration and belonging?
Well, this may be the right fit for you. Ready to make your mark?
In this role, you will be responsible for protecting the organization's business assets through a Global Business Resiliency Program that establishes a single framework for how ADP manages, and controls risks associated with the recovery from business disruptions and disaster events.
You will be involved in providing insight, guidance, and direction on the continued development and effectiveness of the global Business Resiliency Program. This includes foundational activities such as performing Business Impact Analyses, developing BCPs with the business, and modeling diverse types of exercises. You will leverage your technical skills and expertise developing scripts, APIs, and working with business intelligence and reporting tools and workflow automation.
In addition to maintaining our world-class program, you will work with various business teams to coordinate exercises ranging from Plan Walkthroughs to Tabletop Exercises, and integrated testing with stakeholders such as Global Product and Technology (GPT), Crisis Management, and Business Protection & Technology Assurance (BPTA) Teams. With guidance from management, this role will collaborate with essential business functions to uncover opportunities for improvement and strategic enhancement.
Within this role, you will have the opportunity to identify and address areas for improvement - to include areas where innovation and automation will advance ADP's business resiliency capabilities. You will also train end users on our internal business resiliency systems, processes, and practices.
Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. To thrive in this role, you must be eager to learn about the business, take challenges head on, be a dedicated team player, and be comfortable working in a fast-paced, deadline-driven environment. Interacting and communicating with our business partners to ensure their Business Continuity Program is fit for purpose is a great way to develop trust, respect, and cooperation, and keeps ADP moving forward and able to deliver world-class customer service. You will be joining an industry leading Business Resiliency Team with over one hundred years' combined experience.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: to #MakeYourMark? Apply now!
WHAT YOU'LL DO:
- Develop expertise with ADP's business continuity systems, platforms, tools, and services, including the following activities: configure custom objects, fields, and page layouts; build workflow and approval processes; build formulas and validation rules; build reports & dashboards; build flows and process builders; configure user roles, profiles, record sharing, and security settings
- Work with vendors in troubleshooting or addressing issues with BCP tool/software and dev/test environments
- Maintain data imports/exports and troubleshoot errors/issues with BCP tools/software
- Contributes to developing, implementing, and maintaining business continuity program framework including, but not limited to, Business Impact Analysis (BIA), Business Continuity Planning (BCP), Plan Walkthrough, and Tabletop Exercising
- Responsible for ensuring BC Program governance of Business Resiliency Policy and Standard to ensure compliance with ADP's business continuity requirements
- Provides business & technical guidance to the Global Business Resiliency partners; drives engagement and accountability for Business Continuity planning and preparedness by Business Resiliency teams involved in operationalizing and executing what is required under the program.
- Become a trusted advisor and contribute to raising operational risk and business resiliency awareness throughout the organization
- Provides training and access to business continuity program resources
- Work with and facilitate discussions and business continuity planning with the Business and ensure integration of concepts/design for existing and/or new systems, software, applications, and processes critical to services. Verify that services align with Business expectations
- No supervisory responsibilities but provides informal guidance to new team members
- Provide 24x7 support for any emergency which may require activation of all or part of Global Business Resiliency plans. In the event BC activation is required, assist recovery/business resumption teams in the implementation of response and alternate operating strategies. If required, this resource would provide support on business resiliency coordination activities
TO SUCCEED IN THIS ROLE:
- Typically requires a Bachelor's Degree in Business, IT or Security
- Conceptual and practical expertise in Business Resiliency and basic knowledge of related disciplines.
- 2+ years of experience with scripting in JavaScript, HTML, SQL, Python, or other languages
- Application Programming Interface (API) experience - enabling communication and data sharing across various systems
- Experience with Artificial Intelligence (AI) / machine learning
- Strong technical problem-solving skills, preferably including experience with or coursework in relational database design; logic-based programming; enterprise systems analysis and development; object-oriented programming
- Ability to be a self-starter; able to work independently and as part of a team, especially remotely
- Soft skills to build client rapport and relationships, while maintaining scope, focus, and desired performance
- Must possess critical thinking skills to provide consultative solutions
- Strong analytical, organizational, and decision-making skills. Strong verbal and written communication skills; must be able to interface and coordinate work effectively with business leaders; strong project skills
- Able to interface and coordinate work efficiently and effectively with business partners and senior level management in remote locations. Team oriented self-starter, with a high degree of initiative
- Recognize and deal appropriately with sensitive and confidential information
- Detail oriented and can meet inflexible deadlines.
- Possess a mature ability to deal with stress and use sound professional judgment
- Solve practical problems and react quickly and calmly to changing or emergency circumstances.
- Willing to work extended hours including nights, weekends, and holidays. Working hours are based on the working hours of the country assigned.
- Willing to travel domestically and internationally, sometimes on short notice
- Customer support oriented
BONUS POINTS FOR THESE:
- Prior experience with business continuity software or other internationally recognized tools.
- Ability to successfully deliver training in various business continuity subjects
- Fluent in multiple languages (e.g., Spanish, French, German, Italian, Portuguese )
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
· Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
· Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
· Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Disaster Recovery- Senior Resiliency Analyst
Posted 5 days ago
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Job Description
**About the Role:**
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
The Disaster Recovery SR Resiliency Analyst will be responsible for Disaster Recovery plan management and documentation for business critical and infrastructure applications. Concentrated functional areas of job performance include:
- Managing the creation and ongoing maintenance of Disaster Recovery plans and supporting documentation for critical applications and core infrastructure
- Participating in activities to improve and support DR program operations
- Assisting with the management of an actual disaster event which impacts organizational assets.
**Primary Responsibilities:**
- Develop DR materials by working with and educating application teams, infrastructure teams, management, and businesses in the documentation of DR Plans
- Provide insight into the design, development, implementation, and testing of disaster recovery technology including cloud-based solutions
- Facilitate discussions on platform dependencies and application interdependencies
- Understand the complexities of methodologies for recovering services at an alternative location including external cloud suppliers
- Analyze applications and interdependencies to understand the landscape of applications for which plans need to be written
- Develop/document/improve process and guidelines which support the Disaster Recovery program
- Ideal candidate should possess the following: analytical/problem-solving skills, negotiation skills; verbal, written and visual presentation skills; consensus building ability; ability to collaborate and perform well within a complex matrixed organization
- Able to interact with technical, non-technical and management staff
**Required Qualifications:**
- Previous experience with Disaster Recovery methodology & technology
- Proven computing knowledge (UNIX, Windows, App, Web, Database, Storage, Cloud)
- Bachelor's degree or equivalent technical certification and training.
**Preferred Qualifications:**
- Proven hands-on IT experience
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2025 UnitedHealth Group. All rights reserved.
#BBMEMEA
Head of Business Continuity and Disaster Recovery
Posted today
Job Viewed
Job Description
Leading law firm seeks a business continuity and disaster recovery specialist to own their business continuity plan, ISO22301 recertification, and the governance and coordination aspects of their disaster recovery plan.
Key responsibilities include management of a small team, oversight of an overseas network of BC champions, ISO22301 recertification, BIAs and risk assessments, senior stakeholder management, and automating and testing disaster recovery plans.
The successful candidate will have experience of both business continuity and disaster recovery from any sector, including consultancy. Knowledge of ISO22301 and DORA is beneficial, but not required.
The role can be based in any UK office (includes central London, North, North West, Scotland or Midlands) with 2 days a week expected in the office.
Salary around £100-£110k (negotiable for a central London base) + bonus + bens.
Risk Management Specialist
Posted 9 days ago
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Job Description
Job title: Risk Management Specialist
Location: London/Hybrid
Duration: 6 months
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
The role:
This role forms a key part of the 1LOD Technology Risk Management function, supporting the Head of Technology Risk. The role holder will form a crucial component in the establishment of an enhanced risk management framework and beyond that identify and assess potential risks across Technology, as well as ensuring a comprehensive approach to risk mitigation.
The key focus of this contract is to Support the enhancement of Technology Resilience and the maturity of risk management practices
Responsibilities:
- Process Documentation: Create and update process documentation across key technology processes to support governance, compliance, and operational consistency.
- SSSDLC Integration: Support the integration of security controls and risk assessments throughout the Secure Software/System Development Lifecycle.
- Controls Assurance: Review and challenge the design and operation of controls to ensure they mitigate risks effectively.
- Risk Register Monitoring: Maintain and update a register of Technology-related risk events, incidents, audit findings, exceptions, etc. Work with responsible areas to assess these, develop action plans, identify owners and track through to completion.
Requirements:
- Technology Knowledge: Work towards a detailed understanding of Technology and cyber risk frameworks (e.g. NIST / ISO27001 / COBIT / ITIL).
- SSSDLC Expertise: Understanding of the Secure Software/System Development Lifecycle, including secure design, development, testing, and deployment practices.
- Process Documentation: Experience in drafting, updating, and maintaining process documentation across key technology domains.
- Attention to Detail: Meticulous attention to detail is crucial for accurately managing open audit points, helping to document audit actions, and accurately track and report on the status of management actions.
- Organisational Skills: Strong organisational skills are necessary to effectively coordinate audit schedules, manage documentation, and prioritise tasks across the IT Department.
- Time Management: Excellent time management skills are essential for managing multiple audit engagements, meeting deadlines, and ensuring the smooth progression of audit activities.
- Communication Skills: Clear and concise communication skills are vital for effectively liaising with internal and external stakeholders, conveying audit-related information, and facilitating collaboration across the IT Department.
- Analytical Skills: Basic analytical skills are beneficial for analysing audit data, identifying trends, and generating insights to support audit reporting and decision-making processes within the Technology domain.
Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Risk Management Specialist
Posted 12 days ago
Job Viewed
Job Description
Job title: Risk Management Specialist
Location: London/Hybrid
Duration: 6 months
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
The role:
This role forms a key part of the 1LOD Technology Risk Management function, supporting the Head of Technology Risk. The role holder will form a crucial component in the establishment of an enhanced risk management framework and beyond that identify and assess potential risks across Technology, as well as ensuring a comprehensive approach to risk mitigation.
The key focus of this contract is to Support the enhancement of Technology Resilience and the maturity of risk management practices
Responsibilities:
- Process Documentation: Create and update process documentation across key technology processes to support governance, compliance, and operational consistency.
- SSSDLC Integration: Support the integration of security controls and risk assessments throughout the Secure Software/System Development Lifecycle.
- Controls Assurance: Review and challenge the design and operation of controls to ensure they mitigate risks effectively.
- Risk Register Monitoring: Maintain and update a register of Technology-related risk events, incidents, audit findings, exceptions, etc. Work with responsible areas to assess these, develop action plans, identify owners and track through to completion.
Requirements:
- Technology Knowledge: Work towards a detailed understanding of Technology and cyber risk frameworks (e.g. NIST / ISO27001 / COBIT / ITIL).
- SSSDLC Expertise: Understanding of the Secure Software/System Development Lifecycle, including secure design, development, testing, and deployment practices.
- Process Documentation: Experience in drafting, updating, and maintaining process documentation across key technology domains.
- Attention to Detail: Meticulous attention to detail is crucial for accurately managing open audit points, helping to document audit actions, and accurately track and report on the status of management actions.
- Organisational Skills: Strong organisational skills are necessary to effectively coordinate audit schedules, manage documentation, and prioritise tasks across the IT Department.
- Time Management: Excellent time management skills are essential for managing multiple audit engagements, meeting deadlines, and ensuring the smooth progression of audit activities.
- Communication Skills: Clear and concise communication skills are vital for effectively liaising with internal and external stakeholders, conveying audit-related information, and facilitating collaboration across the IT Department.
- Analytical Skills: Basic analytical skills are beneficial for analysing audit data, identifying trends, and generating insights to support audit reporting and decision-making processes within the Technology domain.
Candidates will ideally show evidence of the above in their CV in order to be considered.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Analyst-Risk Management
Posted 4 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
UK Credit Risk Team team's objective is to define and develop credit risk strategies to drive growth and provide good customer outcomes at acquisition and through the customer lifecycle. The person will be responsible for conducting detailed analysis and implementing new credit risk strategies for UK consumer and small business card portfolio. This person will also focus on tracking and explaining Acquisitions and Portfolio metrics, developing & evaluating new data sources, and working on projects together with our business partners.
**How will you make an impact in this role?**
+ Generate analytical insights and spot hidden trends from data to react quickly to emerging credit trends across the customer lifecycle
+ Evaluate new data sources and stay abreast of industry trends to build upon existing frameworks and deliver profitable risk strategies as well as better customer outcomes
+ Develop strong relationships with colleagues from the Central Risk organization, as well as Operations, Product, Acquisitions and Compliance teams to drive enterprise wise successes for the UK market
**Minimum Qualifications**
+ At least 1 year experience in risk management or data analytical roles
+ Bachelor's or equivalent in quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science and Economics)
+ Coding skills in SQL or Python with hands-on experience is required
+ Strong technical and analytical skills with the ability to apply both quantitative methods and business knowledge to create insights and deliver results
+ Knowledge of underwriting and consumer/commercial bureau data
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations; conceptualize and sell ideas to internal and external partners
+ Ability to build strong relationships with business partners across the enterprise
+ Proven track record to work independently and within a matrix organization; partnering with capabilities, decision sciences, technology teams and external vendors to deliver solutions quickly and effectively
+ Results driven with strong project management skills and ability to work on multiple priorities
+ Ability to learn quickly and work independently with complex, unstructured initiatives
**Preferred Qualifications**
+ Understanding of statistical concepts
+ Knowledge of UK regulatory landscape for consumer lending
+ Past experience working on affordability for consumer lending is a plus
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25009055
Manager, Risk Management
Posted 4 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Risk Management
Role overview
- Advise 1LOD functions on the application of operational risk management practices and changes to their day-to-day activities.
- Monitor compliance to the firm's risk management policies and processes as well as support the implementation and embedding of operational risk change initiatives across the 1LOD functions.
- Consolidate and review key risk information so that the team can meet its reporting commitments to appropriate governance forums, key stakeholders and 2LOD functions.
Responsibilities of the role
- Provide risk advice to 1LOD functions by leveraging understanding of the firm's management policies and processes as well as applicable industry best practices.
- Support the development and/or implementation of applicable procedures to enable effective 1LOD adoption of the firm's risk management policies and processes.
- Support risk assurance activities conducted on the 1LOD through the provision of required information and explanation.
- Support the senior members of the team to conduct ad hoc risk assessments and deep dive root cause analysis on priority risk areas or areas of material control deficiencies.
- Support the effective running of formal risk governance committees and informal forums and working groups.
- Promote collaborative working relationships with stakeholders at all levels of the organisational hierarchy (function, entity and group).
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Manager Risk Management
Posted 5 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
UK Credit Risk Team's objective is to define and develop credit risk strategies to drive growth and provide good customer outcomes at acquisition and through the customer lifecycle.
The person will be responsible for conducting detailed analysis and implementing new credit risk strategies for UK consumer and small business card acquisition. This person will focus on tracking and explaining acquisitions metrics, developing & evaluating new data sources, and working on projects together with our business partners.
**Responsibilities:**
+ Generate analytical insights and spot hidden trends from data to quickly react to emerging credit trends
+ Collaborate closely with marketing & product teams to help business achieve growth objectives
+ Evaluate new data sources and stay abreast of industry trends to build upon existing frameworks to deliver profitable risk strategies as well as better customer outcomes
+ Develop strong relationships with colleagues from the Central Risk organization, as well as Operations, Product, Acquisitions and Compliance teams to drive enterprise-wide projects for the UK market
+ Drive operational excellence and ensure full compliance with regulatory requirements
**Minimum Qualifications**
+ At least 4 years' experience in risk management or data analytical roles
+ Bachelor's or equivalent in quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science and Economics)
+ Coding skills in SQL or Python with hands-on experience is required
+ Strong analytical skills with the ability to apply both quantitative methods and business knowledge to build insights and deliver results
+ Knowledge of underwriting and consumer/commercial bureau data
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations; conceptualize and sell ideas to internal and external partners
+ Ability to build strong relationships with business partners across the enterprise
+ Proven track record to work independently and within a matrix organization; partnering with capabilities, decision sciences, technology teams and external vendors to deliver solutions quickly and effectively
+ Results driven with strong project management skills and ability to work on multiple priorities
+ Ability to learn quickly and work independently with complex, unstructured initiatives
**Preferred Qualifications**
+ Understanding of statistical concepts
+ Knowledge of UK regulatory landscape for consumer lending
+ Experience leading and developing junior team members
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25010509
Risk Management Executive
Posted 5 days ago
Job Viewed
Job Description
About Zego
At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.
From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.
That’s where you come in.
As a Policy Enforcement Executive in our Operations team, you’ll play a critical role in protecting Zego from risk by taking action on customers who fall outside our driving and compliance standards. You’ll be responsible for cancelling policies that breach our rules – including those with persistent poor driving scores or failure to meet policy requirements.
This role is ideal for someone with an investigative mindset, great judgment, and a passion for upholding fairness and safety in motor insurance.
What You'll Be Doing
- Actioning Non-Compliance/Poor drivers: Review accounts that have triggered alerts related to unsafe driving, telematics scores, or policy breaches. Take swift and fair action to cancel policies where required.
- Risk Identification: Spot patterns of non-compliance and driving behaviour that fall below Zego’s thresholds. Help define and refine our approach to policy enforcement.
- Decision Making: Cancel policies in line with internal processes and FCA guidelines, documenting each case clearly and accurately.
- Customer Communication: Deliver clear and professional messages to customers around cancellations, helping them understand the reasons behind our decisions while maintaining Zego’s tone of voice.
- Cross-Team Collaboration: Work closely with our, Fraud, Customer Service and product teams to share insights, streamline processes, and protect our customers and brand.
- Continuous Improvement: Provide feedback on current processes and help evolve our risk response strategy in line with emerging trends and technologies.
What You'll Need to Be Successful
- Strong analytical thinking – You can quickly assess risk indicators and apply consistent, fair judgment in difficult decisions.
- Insurance or risk operations experience – You’ve worked within insurance before, ideally in fraud, claims, or underwriting.
- Great communication skills – You’re comfortable delivering firm but empathetic messages to customers, both in writing and over the phone.
- Confident decision-making – You’re comfortable working autonomously and can defend your choices when challenged.
- Process-driven mindset – You follow procedures with care but aren’t afraid to suggest improvements.
- Curious and tech-friendly – You enjoy using tools to support your work and are eager to learn new systems.
How we work
We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.
Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend one day a week in our central Halifax office. You have the flexibility to choose the day that works best for you and your team. We offer a Hybrid contribution for all company-wide events (3 per year) and help you pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.
Our approach to AI
We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well.
Benefits
We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.
We’re an equal-opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.
Risk Management Support Officer
Posted 9 days ago
Job Viewed
Job Description
Your new company
A leading public sector organisation is recruiting for a Risk Management Project Support Assistant. This is a fantastic opportunity to contribute to the development and implementation of key safety and risk initiatives across a large and complex organisation, supporting a culture of continuous improvement and safety excellence.
Your new role
You will play a pivotal role in supporting the planning, administration, and project management of a wide portfolio of health, safety, fire safety, and security-related programmes. Working closely with advisors and leads across the organisation, your responsibilities will include:
- Managing records and statutory documentation including training, inspections, risk assessments, and asset registers.
- Enhancing internal communication of safety policies and procedures, including SharePoint development.
- Providing administrative support to the Health & Safety, Fire & Security, Risk, and Violence Reduction teams.
- Supporting the delivery of corporate safety and risk projects, including data extraction, reporting, and evidence collation.
- Assisting with the implementation and administration of systems such as Body Worn Video and Fit Testing databases.
- Coordinating meetings, preparing reports, and maintaining accurate documentation for internal and external stakeholders.
- Supporting investigations into incidents involving violence, abuse, or safety concerns, ensuring compliance with GDPR and information governance.
What you'll need to succeed
Five GCSEs at Grade C or above (or equivalent) AND a minimum of two years' experience in an administrative or clerical position.ORHNC/HND or equivalent/higher qualification in an administrative-related field AND 1 year' experience in an administrative or clerical roleORNVQ level 3 in administration AND 2 years' experience in an administrative or clerical role.OR4 years' experience in an administrative or clerical role at Band 3.AND
- A recognised DATIX qualification along with advanced keyboard skills and a working knowledge and experience of Microsoft Outlook, Word, Excel, Access and PowerPoint or equivalent including the ability to input, manipulate, collate and analyse data suitable for presentation at Trust Board level.
- Possess excellent communication and interpersonal skills in order to work effectively with clients and colleagues at all levels, both internally and externally.
- Proven ability to work as a member of a team, and on own initiative.
- Excellent planning and organisational skills with an ability to prioritise own workload within tight timescales.
What you'll get in return
- 13.57 per hour
- Full-time hours
- Belfast
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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