Showing 12 Dyson jobs in Wiltshire
Customer Service Representative
Posted 1 day ago
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Job Description
**Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.**
**Position overview:**
The Customer Service Representative will be a key member of the Customer Service team, reporting to the Customer Service Manager onsite. This role will be responsible for contributing to the success of Ball by providing excellent service to dedicated portfolio of customers using defined processes.
**Key responsibilities include:**
+ Cooperating closely with relevant sales managers/agents.
+ Creating the order definition in SAP for further production, based on the customers order, monitoring the complete and timely disclosure of its customers' requirements, cooperating with the planning department.
+ Cooperating with the repro department in the area of communication with the customer during the approval of the creative design by the customer.
+ Cooperating to ensure possible customer and internal audits.
+ Maintaining complete and up-to-date records of orders for dedicated customers.
+ Cooperating with the quality department in the area of complaints.
+ Issuing invoices for delivered orders.
+ Cooperating with the logistics department - order transportation of manufactured orders.
+ Following established rules for data storage and information sharing with other colleagues and managers when working with dedicated customers.
+ Using of the SAP system to work with orders, invoices, technical specifications of goods, etc.
+ Cooperating with the customer departments of sister plants / providing each other with the necessary information.
**What are we looking for?**
+ GCSE (5-9/ A-C) or equivalent education
+ Job related experience in Customer Service or Supply Chain area
+ Microsoft Office products (Excel essential), SAP Desirable
+ Fluent in English
+ Knowledge of French or any other language desirable
**Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation** .
When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.
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Customer Service Agent
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.Qualifications:
Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.Skills:
Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.What We Offer:
Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.Is this job a match or a miss?
Customer Service Assistant
Posted today
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Job Description
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 5 weeks per year
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/0710/ / /BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Customer Service Representative
Posted 16 days ago
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Job Description
- Between £32-38,000 per annum plus potential bonuses
- 40-hour week Monday to Saturday with alternate weekend working discussed further on application.
- Opportunity for hybrid working arrangement.
- Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.
Reporting to the management team, as a Customer Service/Operations Representative, you will manage all post-sale customer interactions, including warranties, complaints, online reviews, and general administration. All the while ensuring customers have a professional experience consistent with company values. This role bridges the gap between customers, workshops, warranty providers, and management to maintain a reputation, resolve issues early, and ensure compliance with FCA and Consumer Duty standards.
Your key responsibilities as a Customer Service Representative will include:
- Manage and respond to customer queries, feedback, and complaints in line with company policy.
- Maintain and execute the warranty process. Registering vehicles, processing claims, and coordinating with warranty providers.
- Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely and professional responses.
- Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
- Support the finance and compliance teams with documentation and reporting for FCA/Consumer Duty compliance.
- Update CRM systems and manage customer data accurately.
- Prepare vehicle handover documentation and coordinate delivery or collection as required.
- Assist with customer follow-up to encourage positive reviews and repeat business.
- Provide weekly reports on customer satisfaction, complaints, and warranty activity.
What's in it for you? For your hard work as a Customer Service Representative, our client is offering:
- Between £32-38,000 per annum, pending experience.
- Bonus opportunities linked to reviews, complaint resolutions, and warranty performance.
- 28 days annual holiday allowance.
- Opportunity for a hybrid working arrangement, discussed further on application.
- State-of-the-art working environment in a brand new purpose-built showroom.
- Full in-house training provided.
- Company pension scheme.
- Staff vehicles purchase discount scheme.
- Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.
- 40-hour week, Monday to Saturday with alternate weekend working shifts.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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Customer Service & Facilities Assistant
Posted 630 days ago
Job Viewed
Job Description
- Location: Steepleton, Tetbury
- Hours : Part-time, 20 hours week (rota to be confirmed but to include some weekend working)
- Salary: £14,857 + enhanced benefits
We are Lifestory, a vibrant business who are proud to design, build, and create beautiful high-quality homes with a focus on independent later living for the over 60's, we have an exciting new opportunity for a Lifehost to join us on a part time basis at our beautiful Steepleton development in Tetbury.
About the role
Internally we call our Customer Service & Facilities Assistants 'Lifehosts' as it's a varied role that includes a mixture of face to face customer service as well as ensuring we are fully compliant with everything relating to the health & safety of our development.
There is no such thing as a typical day as a Lifehost but you could get involved with some or all of the following:
- General customer service and being the point of contact for our owners and tenants
- Regular checks including fire alarm testing, water flushing and emergency light testing
- Working alongside our internal teams including Sales, Development and Completions
- Facilitation of external contractors
- Ensuring that the Health & Safety requirements of each development are met
- Help with the move in process with our customers to ensure they have a great start within our developments
- Organise events and activities for our customers, creating a wonderful community
- Dealing with any emergencies quickly and calmly
- Build lasting relationships with our homeowners and their families
You’ll be our ‘person on the ground’. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what’s happening.
Building a strong community for our homeowners and tenants is an integral part of what we offer so you'll be involved in organising social events and a strong local knowledge will be an advantage.
About you
We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
- Professional and highly organised
- Proactive approach and can-do attitude
- In-person customer service experience
- Excellent communication skills
- Ability to use initiative
- Strong IT skills - knowledge of Google Workspace is advantage
- Experience of facilities/property with a knowledge of health & safety will be an advantage
- Please note this position is subject to an enhanced DBS check.
Our benefits & rewards
This is a part time role working 20 hours per week (hours to be agreed) on a rota which will include some weekend working, this will be discussed further at telephone screening but we do have some flexibility to suit the right candidate.
Employees also enjoy a wealth of benefits, including:
- Enhanced annual leave + holiday buying scheme
- Health cash plan
- Virtual GP
- Contributory pension scheme with additional employer contribution
- Discounts portal, GymFlex, Cycle2Work scheme and paid volunteering days
- Refer a friend scheme and access to internal opportunities
If you are looking for a varied, rewarding role and have the skills and experience we are looking for then apply today, we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
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Customer Service & Facilities Assistant - Part Time
Posted 640 days ago
Job Viewed
Job Description
- Location: Steepleton, Tetbury
- Hours : Part-time, 15 - 20 hours week (rota to be confirmed but to include some weekend working)
- Salary: £11,142 - £14,857
We are Lifestory, a vibrant business who are proud to design, build, and create beautiful high-quality homes with a focus on independent later living for the over 60's, we have an exciting new opportunity for a Lifehost to join us on a part time basis at our beautiful Steepleton development in Tetbury.
About the role
Internally we call our Customer Service & Facilities Assistants 'Lifehosts' as it's a varied role that includes a mixture of face to face customer service as well as ensuring we are fully compliant with everything relating to the health & safety of our development.
There is no such thing as a typical day as a Lifehost but you could get involved with some or all of the following:
- General customer service and being the point of contact for our owners and tenants
- Regular checks including fire alarm testing, water flushing and emergency light testing
- Working alongside our internal teams including Sales, Development and Completions
- Facilitation of external contractors
- Ensuring that the Health & Safety requirements of each development are met
- Help with the move in process with our customers to ensure they have a great start within our developments
- Organise events and activities for our customers, creating a wonderful community
- Dealing with any emergencies quickly and calmly
- Build lasting relationships with our homeowners and their families
You’ll be our ‘person on the ground’. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what’s happening.
Building a strong community for our homeowners and tenants is an integral part of what we offer so you'll be involved in organising social events and a strong local knowledge will be an advantage.
About you
We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
- Professional and highly organised
- Proactive approach and can-do attitude
- In-person customer service experience
- Excellent communication skills
- Ability to use initiative
- Strong IT skills - knowledge of Google Workspace is advantage
- Experience of facilities/property with a knowledge of health & safety will be an advantage
- Please note this position is subject to an enhanced DBS check.
Our benefits & rewards
This is a part time role working 15 - 20 hours per week (hours to be agreed) on a rota which will include some weekend working, this will be discussed further at telephone screening but we do have some flexibility to suit the right candidate.
Employees also enjoy a wealth of benefits, including:
- Enhanced annual leave + holiday buying scheme
- Health cash plan
- Virtual GP
- Contributory pension scheme with additional employer contribution
- Discounts portal, GymFlex, Cycle2Work scheme and paid volunteering days
- Refer a friend scheme and access to internal opportunities
If you are looking for a varied, rewarding role and have the skills and experience we are looking for then apply today, we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
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Customer service executive fixed term 12 months
Posted 13 days ago
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Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity is a global leader in technology and innovation, and we're looking for a Customer Service Representative to support our UK-based account partners. In this fast-paced role, you'll manage orders, quotes, and customer support while helping deliver TE's Extraordinary Customer Experience. A great opportunity for someone with strong communication skills and a passion for customer service.
You'll work closely with internal teams while building strong customer relationships and delivering on our commitment to an Extraordinary Customer Experience. This is an excellent opportunity for someone with strong interpersonal skills, attention to detail, and a desire to grow within a collaborative, forward-thinking company.
**Your main tasks:**
+ Be the primary interface on a day basis with direct account responsibility for account partners in the UK
+ Carry out contract reviews on orders/schedules and process in the SAP system
+ Progress/expedite orders as requested
+ Process request for quotations
+ Process customer returns
+ Investigate credit and debit requests and queries to issue credit/debit as necessary
+ Have regular reviews with your account base to discuss On Time Delivery, backlog and other general support issues
+ Review, action and issue all relevant order related reports
+ Follow TESOG policies and procedures
+ Proactively perform quote follow up
**Your ideal background**
+ Excellent interpersonal skills and telephone manner
+ 1 - 2 years of customer service experience is preferable
+ Ability to communicate with customers and people at all levels of the organisation
+ Proactive and flexible attitude as a team member
+ Have an organized/methodical way of working accurately with an eye for detail
+ Demonstrable experience of handling customers and working in a highly customer orientated environment
+ Experience using SAP preferable but not essential
+ Ability to work under pressure to tight deadlines
+ Experience using Outlook, Word & Excel
#jobsEMEAxx #LI-HYBRID
Location:
SWINDON, SWD, GB, SN3 5HH
City: SWINDON
State: SWD
Country/Region: GB
Travel: Less than 10%
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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Sales Associate
Posted today
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About Us: 6 Hours
Location: Salisbury
Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
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Sales Associate (part-time 20hrs)
Posted 27 days ago
Job Viewed
Job Description
**Join us now for the chance to be part of an amazing team and** **be responsible for** **providing our customers with a memorable shopping experience!**
We're looking for a passionate **Sales Associate** (part-time, 20hrs) to join our **VANS** ** ** team based in our **Swindon** store.
As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Vans is the original action sports footwear company rooted in authenticity and creativity. We are determined. We are connected to our consumers and to each other. We are inclusive. We are expressive and Fun. And most of all, we are a family.
**Let's** **talk about the role! ** ** **
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level.
**How** **you'll** **make a difference ** ** **
We expect that our Sales Associates help deliver a memorable retail experience by:
+ Providing the highest level of customer service, ensuring that all customers are treated with respect
+ Developing a thorough knowledge of products in store
+ Maintaining merchandising standards in accordance with brand guidelines
+ Keeping up to date with current trends and the brand's place within the market
+ Following all operational procedures in the store and in the stock room.
**What makes you the perfect Sales Associate? ** ** **
+ You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
+ You have a positive can-do attitude, facing all situations in the store
+ You are passionate about our brand, fashion, and retail in general
+ You have excellent written and verbal communication in English (another language is a plus but not necessary)
+ You are flexible when it comes to working weekends, evenings and holidays as necessary
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
**What's** **in it for you?**
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
+ Career ownership, enabling you to build your knowledge and experience across different brands
+ A supportive feedback-based culture where respect and integrity guide us in what we do
+ Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
**Free to Be** ** **
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
_Due to the high volume of_ _candidates_ _we receive, we will only contact successful applicants for the interview stage._
#LI-FM1
R-
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
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Seasonal Sales Associate, Tommy Hilfiger Swindon
Posted 26 days ago
Job Viewed
Job Description
TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube ( , Instagram ( , TikTok ( )
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers' needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About YOU
- You'll connect to consumers and have a previous track record within hospitality or retail.
- You'll be an effective communicator with the collaborate to win.
- You'll inspire trust and recognize and celebrate the contributions and achievements of others.
- You'll adapt fast.
- You'll act with purpose, showing a clear presence on the shop floor.
- You'll take ownership and make informed decisions to find in-store solutions.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
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