8 Executive Assistant jobs in Canterbury

We're currently looking for a proactive Customer Support Executive to join a dynamic team supporting key customer accounts. This role focuses on relationship management, order coordination, issue resolution, and ensuring a seamless customer experience from start to finish.

This position would suit someone with strong organisational skills, an eye for detail, and the ability to communicate effectively across teams and with customers.

• Build and maintain strong, professional relationships with assigned customer accounts.
• Resolve customer issues, including account queries and warranty-related concerns.
• Manage and maintain the Forward Load - schedule customer orders, provide quotes, and coordinate with the Commercial Manager.
• Act as the liaison between technical teams/workshops and customers to resolve technical issues efficiently.
• Provide regular updates on On-Time Delivery (OTD) performance and customer status reports.
• Ensure profitability by monitoring and maintaining gross margins for assigned accounts.
• Raise work orders (WOs) and oversee the completion and filing of work packs.

• Excellent interpersonal and relationship-building abilities.
• Strong communication skills, both written and verbal.
• Highly organised with strong administrative and analytical skills.
• Comfortable working under pressure and juggling multiple priorities.
• Proactive, innovative, and enthusiastic with a self-motivated approach.
• Able to collaborate effectively with cross-functional teams.

This is a great opportunity for someone who enjoys a blend of customer service, operations, and coordination. You'll play a key part in ensuring customer satisfaction and supporting smooth day-to-day operations.

ACS are recruiting for aCustomer Support Executive. If you feel that you have the skills and experience required in this advertisement to be a Customer Support Executive submit your CV including an outline of your experience as a Customer Support Executive. It is always a good idea to include a covering letter outlining your experience as a Customer Support Executive with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Support Executive role you desire.

We're currently looking for a proactive Customer Support Executive to join a dynamic team supporting key customer accounts. This role focuses on relationship management, order coordination, issue resolution, and ensuring a seamless customer experience from start to finish.

This position would suit someone with strong organisational skills, an eye for detail, and the ability to communicate effectively across teams and with customers.

• Build and maintain strong, professional relationships with assigned customer accounts.
• Resolve customer issues, including account queries and warranty-related concerns.
• Manage and maintain the Forward Load - schedule customer orders, provide quotes, and coordinate with the Commercial Manager.
• Act as the liaison between technical teams/workshops and customers to resolve technical issues efficiently.
• Provide regular updates on On-Time Delivery (OTD) performance and customer status reports.
• Ensure profitability by monitoring and maintaining gross margins for assigned accounts.
• Raise work orders (WOs) and oversee the completion and filing of work packs.

• Excellent interpersonal and relationship-building abilities.
• Strong communication skills, both written and verbal.
• Highly organised with strong administrative and analytical skills.
• Comfortable working under pressure and juggling multiple priorities.
• Proactive, innovative, and enthusiastic with a self-motivated approach.
• Able to collaborate effectively with cross-functional teams.

This is a great opportunity for someone who enjoys a blend of customer service, operations, and coordination. You'll play a key part in ensuring customer satisfaction and supporting smooth day-to-day operations.

ACS are recruiting for aCustomer Support Executive. If you feel that you have the skills and experience required in this advertisement to be a Customer Support Executive submit your CV including an outline of your experience as a Customer Support Executive. It is always a good idea to include a covering letter outlining your experience as a Customer Support Executive with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Support Executive role you desire.

Customer Account Coordinator

Location: Ramsgate

Contract: Full-Time / Permanent

About the Role:

We are looking for a proactive and detail-oriented Customer Account Coordinator to join our team. In this role, you will manage customer accounts, ensuring high-quality service while meeting cost and delivery targets.

You will build and maintain strong relationships, handle customer queries efficiently, and work closely with internal teams to support smooth order scheduling and issue resolution.

Key Responsibilities:

• Build and maintain strong customer relationships.
• Resolve customer queries related to accounts and warranties.
• Manage order scheduling and prioritize urgent requests.
• Coordinate resolution of technical issues between workshops and customers.
• Provide regular updates on order status and delivery performance.
• Maintain account gross margins.
• Raise work orders and handle related documentation.
• Keep accurate records by scanning and filing work packs.

What We're Looking For:

• Experience in customer interaction and account management.
• Strong data analysis skills, proficient in Excel (including pivot tables).
• Experience within a manufacturing/engineering environment
• Excellent written and verbal communication skills.
• Ability to work well in cross-functional teams.
• Organised with excellent attention to detail.
• Ability to multitask and meet deadlines under pressure.
• Minimum GCSE Maths and English or equivalent.
• Fluent in English; additional languages a plus.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you!

You can find us on LinkedIn, Facebook, Instagram and X @nagrecruitment

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

We're currently looking for a proactive Customer Support Executive to join a dynamic team supporting key customer accounts. This role focuses on relationship management, order coordination, issue resolution, and ensuring a seamless customer experience from start to finish.

This position would suit someone with strong organisational skills, an eye for detail, and the ability to communicate effective.

WHJS1_UKTJ

Sales Executive / Sales Support - Entry Level

Location: Tunbridge Wells

Full-time | 8.30-5pm

26-27,000 + excellent benefits including 25 days holiday + Bank Holidays, Pension, Medical Healthcare + free parking.

This is an exciting opportunity for a proactive individual looking to develop a career in sales support while gaining technical and commercial expertise within a growing engineering business.

Working within the Sales Team maintaining strong client relationships, preparing accurate quotations and tenders, and identifying new business opportunities. This role ensures smooth sales operations, effective communication, and accurate record-keeping, while developing both technical and commercial knowledge of the business.

What will you be doing?

Client Interaction & Support

• Build and maintain strong relationships with both new and existing clients

• Identify and act on opportunities to be nominated for new projects.

• Support Account Sales Managers in achieving sales targets.

Quotation & Tender Support

• Prepare accurate, competitive, and technically sound quotations based on client specifications and market conditions.

• Ensure tenders are submitted on time to meet customer deadlines.

• Follow up on quotations to maximise win rates.

Sales Process & Opportunity Management

• Proactively reach out to existing clients to generate new opportunities (including occasional site or client visits).

• Identify discrepancies in projects and advise clients early in the process.

• Collaborate with Sales Managers and the Sales Director on new leads and key decision-maker introductions.

Technical & Commercial Acumen

• Understand client needs and align proposals with their buying motivations.

• Stay familiar with company pricing structures to ensure profitability while remaining competitive.

• Support the handover of projects to the Contracts Support Department.

Administrative & Operational Support

• Maintain accurate customer records, sales files, and documentation.

• Manage workload effectively to maximise productivity.

• Follow internal processes and approval structures to ensure smooth operations.

What skills do you need?

• Excellent communication, interpersonal, and relationship-building skills.

• Relevant sales/customer service skills.

• Strong educational background; degree level or equivalent.

• Technical curiosity with a willingness to learn and grow in the role.

• Ability to understand basic technical documentation (training provided), strong IT skills.

Apply today online with your CV for this exciting, career motivating role!

This role is being managed by Debbie Foster - Office Angels Tunbridge Wells - (phone number removed) - (url removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Digital Customer Support Executive - Live Chat

Maidstone

Salary - 26,000 per annum

Start date - ASAP

Hybrid working - 4 Days work from home / 1 Day in Office

Our client, a well-established and growing business based in Maidstone, is looking to recruit a Digital Customer Support Executive to join their team on a hybrid working basis. This is a fantastic opportunity for a candidate with strong administrative and customer service skills, particularly in a digital environment, to contribute to a friendly and supportive organisation.

The successful candidate will be responsible for handling live chat enquiries, email support, and administrative tasks to ensure smooth customer interactions and back-office processes. The role offers a great balance of home and office working, with four days from home and one day in the office each week.

Responsibilities:

• Respond to customer enquiries via live chat and email in a timely and professional manner
• Maintain accurate and up-to-date records on internal systems
• Respond to a high volume of customer queries
• Coordinate with internal departments to resolve customer issues
• Provide general administrative support to the wider team

Candidate Requirements:

• Proven experience in a customer service or administrative role
• Excellent written communication skills and attention to detail
• Confident using online platforms, CRM systems, and digital tools
• Proactive, organised, and able to work independently

To apply, please submit your CV today. Early applications are encouraged, as the client is looking to appoint quickly.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.