7 Facilitation Skills jobs in London

Lead Skills Development Partner - London, Greater London Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Summary

At M&S, we’re on a bold journey of transformation. As Lead Skills Development Partner  for our Fashion, Home & Beauty (FH&B) business, you’ll play a pivotal role in connecting business strategy with talent development to build the skills and capabilities we need to thrive—today and tomorrow.

You’ll be accountable for identifying critical skill gaps, designing impactful learning solutions, and driving a culture of growth and internal mobility. Working closely with the Talent Centre of Expertise, you’ll help shape M&S-wide talent strategies while tailoring solutions to meet the unique needs of FH&B.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What you’ll do

Your key accountabilities will include

• Skills Analysis & Capability Planning:  Conduct deep skills analysis to map current and future capability needs across FH&B, enabling targeted development and transformation.
• Strategic Talent & Learning Needs:  Partner with People teams and business leaders to identify talent and learning needs aligned to FH&B’s strategy and the People Plan, ensuring a future-ready workforce.
• Design & Delivery of Development Solutions:  Create and implement tailored learning programmes—including induction, Early Careers, apprenticeships, and upskilling—to address functional and technical skill gaps.
• Enterprise Contribution & Succession Planning:  Use FH&B insights to inform M&S-wide talent priorities, contribute to enterprise learning initiatives, and facilitate succession planning and talent forums to accelerate career progression.
• Inclusive Learning Culture & Team Leadership:  Champion inclusive, impactful learning solutions, foster a strong internal learning culture, and manage direct reports to deliver high-quality development.

Who you are

Your skills and experience will include

• Skills & Learning Needs Analysis:  Proven ability to assess current and future capability requirements, identifying skill gaps and aligning learning needs with strategic business goals.
• Learning Solution Design & Delivery:  Experience designing functional and technical development programmes, including Early Careers and apprenticeships, and managing go-to-market and delivery planning.
• Talent Planning & Performance Consulting:  Skilled in facilitating talent forums, succession planning, and consulting on performance to drive internal mobility and career progression.
• Stakeholder Engagement & Programme Impact:  Strong communication and influence skills at senior levels, with the ability to evaluate programme effectiveness and translate talent data into actionable insights.
• Leadership & Sector Experience:  People management experience, ideally gained in large retail or consumer goods organisations with a focus on strategic skill development and internal talent growth.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-Hybrid #LI-CP2

About the job

Job Title:  Skills and Development Coach

Location : London

Reports to : Lead Skills Coach

Role Type:  Hybrid (Onsite once a month)

About First Intuition

Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships that has recently extended its services to offer skills and qualifications across the financial, leadership and digital sectors.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

To find out more about who we are, and learn about the fantastic benefits our employees enjoy. Please check out our website here: and our Careers Page here:

About the Role

Our Skills and Development Coaches are hybrid, with working from home and in-centre working expected, so you get the best of both worlds. We offer a genuinely competitive salary, with eligibility for an annual bonus. Plus, rewards and benefits that are hard to beat - not least working in a supportive, friendly and growing culture where your own skills will be valued too, and your career goals will be nurtured. That’s priceless, and it’s one of the reasons we’re so successful.

Duties and Responsibilities

As a Skills Coach at First Intuition, you will have the opportunity to.

• Work for an OFSTED Outstanding provider that puts people first (the learner and YOU)
• Be part of a fantastic team and wider network, with a unique culture that values individuality, ambition, teamwork, and effort
• Support a caseload of L3/4/7 accountancy apprentices working for some of the biggest names in practice and industry
• Hold regular review meetings with learners and line managers
• Guide learner development through their programme using our bespoke e-portfolio system, including giving feedback on portfolio submissions (non-technical)
• Monitor learner progression to ensure they reach their highest potential in all the knowledge, skills, and behaviours of the apprenticeship standards
• Support apprentices through to End Point Assessment
• Keep excellent records and relevant trackers up to date
• Be able to develop yourself in many additional areas - and have fun while doing it!

Requirements

Essential skills

• Ability to inspire, influence and motivate, with an enthusiasm for learning
• Effective communicator with excellent interpersonal skills
• Confident and professional, as you will be representing the brand to clients and apprentices.
• Exceptional organisational and time management skills.
• Ability to manage own workload.
• Microsoft literate (Excel, Outlook)

Desirable

• Accountancy background or knowledge
• Understanding of the accountancy sector
• Apprenticeship experience

Benefits

• 25 days annual leave, rising to a total of 30 after 5 years (based on fulltime hours) PLUS bank holidays
• 3 FI Days per year
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Training and development opportunities
• Long term career prospects in a growing company
• Employee perks including a range of discounts to suit your lifestyle

First Intuition are dedicated to safeguarding children, young people, and vulnerable adults. All roles require reference checks, an enhanced DBS, and online searches in line with KCSIE guidelines. This post is exempt from the rehabilitation of Offenders Act 1974.

First Intuition is committed to safeguarding and promoting the welfare of children and vulnerable adults. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here . 

We are a disability confident employer, committed to equal opportunities for all applicants. If you need reasonable adjustments during the recruitment process, please let us know.

About the job

Job Title:  Skills and Development Coach (National Client Team)

Location : Flexible, based on the successful candidate's location

Reports to : Team Leader

Role Type : Hybrid

About First Intuition

Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships that has recently extended its services to offer skills and qualifications across the financial, leadership and digital sectors.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

To find out more about who we are, and learn about the fantastic benefits our employees enjoy. Please check out our website here: and our Careers Page here:

About the Role

As a Skills and Development Coach, you’ll benefit from a hybrid working model that combines the flexibility of working from home with the engagement of in-centre collaboration. We offer a competitive salary and a comprehensive benefits package. Most importantly, you’ll be part of a supportive and forward-thinking team where your expertise is recognised, your development is prioritised, and your career ambitions are genuinely valued.

Duties and Responsibilities

As a Skills Coach at First Intuition, you will have the opportunity to.

• Work for an OFSTED Outstanding provider that puts people first (the learner and YOU)
• Be part of a fantastic team and wider network, with a unique culture that values individuality, ambition, teamwork, and effort
• Support a caseload of L3/4/7 accountancy apprentices working for some of the biggest names in practice and industry
• Hold regular review meetings with learners and line managers
• Guide learner development through their programme using our bespoke e-portfolio system, including giving feedback on portfolio submissions (non-technical)
• Monitor learner progression to ensure they reach their highest potential in all the knowledge, skills, and behaviours of the apprenticeship standards
• Support apprentices through to End Point Assessment
• Keep excellent records and relevant trackers up to date
• Be able to develop yourself in many additional areas - and have fun while doing it!

Requirements

Essential skills

• Ability to inspire, influence and motivate, with an enthusiasm for learning
• Effective communicator with excellent interpersonal skills
• Confident and professional, as you will be representing the brand to clients and apprentices.
• Exceptional organisational and time management skills.
• Ability to manage own workload.
• Microsoft literate (Excel, Outlook)

Desirable

• Accountancy background or knowledge
• Understanding of the accountancy sector
• Apprenticeship experience

Benefits

• 25 days annual leave, rising to a total of 30 after 5 years (based on fulltime hours) PLUS bank holidays
• 3 FI Days per year
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Training and development opportunities
• Long term career prospects in a growing company
• Employee perks including a range of discounts to suit your lifestyle

First Intuition are dedicated to safeguarding children, young people, and vulnerable adults. All roles require reference checks, an enhanced DBS, and online searches in line with KCSIE guidelines. This post is exempt from the rehabilitation of Offenders Act 1974.

First Intuition is committed to safeguarding and promoting the welfare of children and vulnerable adults. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here . 

We are a disability confident employer, committed to equal opportunities for all applicants. If you need reasonable adjustments during the recruitment process, please let us know.

About the job

Job Title:  Skills and Development Coach

Location : London

Reports to : Lead Skills Coach

Role Type:  Hybrid (Onsite once a month)

About First Intuition

Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships that has recently extended its services to offer skills and qualifications across the financial, leadership and digital sectors.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

To find out more about who we are, and learn about the fantastic benefits our employees enjoy. Please check out our website here: and our Careers Page here:

About the Role

Our Skills and Development Coaches are hybrid, with working from home and in-centre working expected, so you get the best of both worlds. We offer a genuinely competitive salary, with eligibility for an annual bonus. Plus, rewards and benefits that are hard to beat - not least working in a supportive, friendly and growing culture where your own skills will be valued too, and your career goals will be nurtured. That’s priceless, and it’s one of the reasons we’re so successful.

Duties and Responsibilities

As a Skills Coach at First Intuition, you will have the opportunity to.

• Work for an OFSTED Outstanding provider that puts people first (the learner and YOU)
• Be part of a fantastic team and wider network, with a unique culture that values individuality, ambition, teamwork, and effort
• Support a caseload of L3/4/7 accountancy apprentices working for some of the biggest names in practice and industry
• Hold regular review meetings with learners and line managers
• Guide learner development through their programme using our bespoke e-portfolio system, including giving feedback on portfolio submissions (non-technical)
• Monitor learner progression to ensure they reach their highest potential in all the knowledge, skills, and behaviours of the apprenticeship standards
• Support apprentices through to End Point Assessment
• Keep excellent records and relevant trackers up to date
• Be able to develop yourself in many additional areas - and have fun while doing it!

Requirements

Essential skills

• Ability to inspire, influence and motivate, with an enthusiasm for learning
• Effective communicator with excellent interpersonal skills
• Confident and professional, as you will be representing the brand to clients and apprentices.
• Exceptional organisational and time management skills.
• Ability to manage own workload.
• Microsoft literate (Excel, Outlook)

Desirable

• Accountancy background or knowledge
• Understanding of the accountancy sector
• Apprenticeship experience

Benefits

• 25 days annual leave, rising to a total of 30 after 5 years (based on fulltime hours) PLUS bank holidays
• 3 FI Days per year
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Training and development opportunities
• Long term career prospects in a growing company
• Employee perks including a range of discounts to suit your lifestyle

We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974.

As a disability confident employer, we are committed to creating an inclusive and accessible recruitment process. We welcome applications from all qualified candidates and are dedicated to ensuring equal opportunities for everyone. In line with our commitment, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustment s during the interview process, please let us know, and will be happy to support you.

About the job

Job Title:  Skills and Development Coach

Location : Southampton/Reading

Reports to : Lead Skills Coach

Role Type:  Hybrid (Onsite once a month)

About First Intuition

Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships that has recently extended its services to offer skills and qualifications across the financial, leadership and digital sectors.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

To find out more about who we are, and learn about the fantastic benefits our employees enjoy. Please check out our website here: and our Careers Page here:

About the Role

Our Skills and Development Coaches are hybrid, with working from home and in-centre working expected, so you get the best of both worlds. We offer a genuinely competitive salary, with eligibility for an annual bonus. Plus, rewards and benefits that are hard to beat - not least working in a supportive, friendly and growing culture where your own skills will be valued too, and your career goals will be nurtured. That’s priceless, and it’s one of the reasons we’re so successful.

Duties and Responsibilities

As a Skills Coach at First Intuition, you will have the opportunity to.

• Work for an OFSTED Outstanding provider that puts people first (the learner and YOU)
• Be part of a fantastic team and wider network, with a unique culture that values individuality, ambition, teamwork, and effort
• Support a caseload of L3/4/7 accountancy apprentices working for some of the biggest names in practice and industry
• Hold regular review meetings with learners and line managers
• Guide learner development through their programme using our bespoke e-portfolio system, including giving feedback on portfolio submissions (non-technical)
• Monitor learner progression to ensure they reach their highest potential in all the knowledge, skills, and behaviours of the apprenticeship standards
• Support apprentices through to End Point Assessment
• Keep excellent records and relevant trackers up to date
• Be able to develop yourself in many additional areas - and have fun while doing it!

Requirements

Essential skills

• Ability to inspire, influence and motivate, with an enthusiasm for learning
• Effective communicator with excellent interpersonal skills
• Confident and professional, as you will be representing the brand to clients and apprentices.
• Exceptional organisational and time management skills.
• Ability to manage own workload.
• Microsoft literate (Excel, Outlook)

Desirable

• Accountancy background or knowledge
• Understanding of the accountancy sector
• Apprenticeship experience

Benefits

• 25 days annual leave, rising to a total of 30 after 5 years (based on fulltime hours) PLUS bank holidays
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Company share scheme
• Training and development opportunities
• Long term career prospects in a growing company
• Employee perks including a range of discounts to suit your lifestyle

First Intuition is committed to fostering a diverse and inclusive workplace. We embrace individuals of all backgrounds, cultures, abilities, and experiences, and believe that diversity strengthens our team. We are dedicated to providing equal opportunities for all employees, ensuring fairness, respect, and a supportive environment for everyone.

First Intuition is committed to fostering a diverse and inclusive workplace. We embrace individuals of all backgrounds, cultures, abilities, and experiences, and believe that diversity strengthens our team. We are dedicated to providing equal opportunities for all employees, ensuring fairness, respect, and a supportive environment for everyone.

Practical Skills Personal Development Manager - Health and Social CarenField-based with travel and may include overnight stays | Competitive Salary + BonusnAre you an experienced Health & Social Care assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself?nAt t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector.

Why join us?nCompetitive salary + bonus opportunitynFull training and support for unqualified candidatesnNo learner sourcing required

we provide all learners for younNo sign-up documentation required to complete

focus on coaching and assessing

Who were looking fornAt t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journeyproviding expert teaching, coaching, and development support to help them succeed.nWe have opportunities for Qualified Health & Social Care Practical Skills Personal Development Managers (Assessors):nQualified AssessorsnSalary: Level 3 - £27,000 + bonus opportunity + salary uplift depending on location taking basic to £9K

Salary: Level 5 - 0,000 + bonus opportunity + salary uplift depending on location taking basic to 2,500nRole Purpose:nAs a Practical Skills PDM you will be responsible for supporting an allocation of Apprenticeship learners to achieve their Health and Social Care qualifications. You will do this through conducting progressive in-person visits with your learner to complete pre-planned observations using a holistic approach. You will also support with other in-person interventions as required, such as mock Situational Judgement Tests, pre-planned Professional Discussions, invigilation of Functional Skills exams and gaining any other supporting evidence that would support learner progression, as and when required.nYou will have a clear set of KPIs and will manage your own diary to ensure you achieve these.nKey Responsibilities:nEngage with learners and employers to plan practical assessments as and when required in line with the apprenticeship standards.nProvide clear feedback on knowledge, skills and behaviours as defined in the apprenticeship standards.nAdhere to Ofsted requirements and best practice for teaching, learning and assessmentnVisit an average of 3 learner per day face-to-face, in personnProactively manage learners observation in line with the curriculum approach to ensure they complete within funded programme end datesnCarrying out observations of learner practice in the workplacenSupporting learners to achieve their maths and English functional skillsnSupporting learners to successfully pass End Point AssessmentnAdhere to external Awarding Organisation standards and internal quality processes at all timesnEnsure submission and assessment of learner evidence in a timely manner to show learner progressionnComplete and submit associated administration accurately and within expected timescalesnProactively commit to your own continuing professional development to drive continual improvementnShare best practice to improve team performancenFoster a collaborative approach across operational, quality and support teamsnPromote and safeguard learner health and wellbeingnRecognise, record and report any safeguarding concerns relating to learners, adults at risk or children.nSkills & experience required:nA passion for education, standards and qualitynExcellent time management, planning and organising skills especially in relation to effective travel to maximise timenAbility to work under pressure and to strict deadlines and targetsnAssertiveness and objection handling skillsnProfessional and approachable mannernEffective communication skills

ability to communicate at all levelsnIT LiteratenCompetent in Literacy and NumeracynRelevant D32 / D33, A1, TAQA, CAVA or equivalent qualificationnIdeally you will possess a Health and Social Care Qualification to a level that reflects your occupational competencynMinimum of 2 years experience working in Health and Social CarenBenefits of working with t2 groupnMileage and overnight stay costs will be coverednLaptop and mobile phone providedn25 days annual leave + bank holidays (increasing with length of service)nChristmas & New Year shutdown periodnPension schemenSpecsavers scheme#nNUS Discount Card eligibilityn 00 employee referral bonus schemenEnhanced sick pay & maternity reward vouchersnEmployee well-being and assistance programmenRequirements for the rolenMinimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or abovenHealth & Social Care qualification at Level 3 or Level 5nPrevious experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent)nIdeally hold a Level 3 or higher teaching qualification (desirable but not essential)nStrong English and maths skills, preferably GCSE grade C or above (or equivalent)nProven ability to work in high-pressure environments, meeting targets and deadlines effectivelynHighly organised and self-motivated, with excellent time management, planning, and organisational skillsnExceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholdersnProficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applicationsnAdditional RequirementsnMust have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company)nEmployment is subject to a satisfactory enhanced DBS check & referencesnt2 group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the t2 websitenWed love to hear from you! Apply today and take the next step in your career with t2 group .

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