Seasonal Artist - Fenwick

Newcastle upon Tyne, North East Charlotte Tilbury

Posted 28 days ago

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Permanent
Seasonal Artist, Fenwick, Newcastle

Full Time and Part Time roles available, FTC until 3rd January 2026

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

A Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

  • You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them.
  • “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role.
  • You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
  • You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
  • You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.
About you
  • You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
  • You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
  • Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
Why join us?
  • You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
  • Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
  • The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
  • You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
  • We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our  LinkedIn page!

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Sales Assistant - Newcastle Fenwick

Fawdon, North East Nestle

Posted 7 days ago

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**Position Snapshot**
Nestlé UK & Ireland
Nespresso
Retail - Sales Assistant - Newcastle, Fenwick
£12.60 per hour
**6 months FTC**
**We have both full time and part time opportunities available on a 6-month fixed term contract basis.** We are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like.
**Position Summary**
We're looking for a dedicated and driven Sales Assistant, to join our Nespresso Pop-Up in **Newcastle Fenwick.** If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.
Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers.
**A day in the life of a** **Sales Assistant**
+ Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of the Pop-Up's performance.
+ Welcoming customers to the Pop-Up and adapting to meet their needs.
+ Being a proud and passionate brand ambassador of Nespresso.
Take responsibility, show motivation and in return you can expect great opportunities.
**What will make you successful?**
Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. You'll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
+ Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.
+ Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
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Retail Supervisor - Newcastle Fenwick

Fawdon, North East Nestle

Posted 7 days ago

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Nespresso
Retail Supervisor - Newcastle Fenwick
£13.65 per hour
**6 month FTC**
**Although this is a full-time temporary (6 month FTC) opportunity,** please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying.
**Position Summary**
We're looking for a proactive and commercially driven Retail Supervisor to join our Nespresso Pop Up in Newcastle Fenwick. Your priority will be to attain the sales targets of the Pop-Up through premium customer experience and excellent delivery of all elements of Pop-Up performance.
**_Nespresso_** is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers.
**A day in the life of a Retail Supervisor.**
+ Completing shop floor observations and providing feedback to the team in line with management support.
+ Utilising customer experience and everyday coaching across the team.
+ Delivering a high standard of customer service.
+ Facilitating team training sessions.
+ Taking accountability for managing and resolving escalated complaints.
+ Monitoring and leading on internal control processes.
+ Leading on ad hoc audits.
**What will make you successful?**
Just like our brand ambassador, George Clooney, the **_Nespresso_** coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. You'll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
+ Previous supervisory shop floor experience in the retail sector.
+ A proven track record of delivering exceptional customer service.
+ A strong understanding of the retail and competitive environment in which the Nespresso business operates.
+ Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
+ Maintain and support a positive and collaborative team culture.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
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Area Sales Manager - Fashion Retail

NE1 4AG Newcastle upon Tyne, North East £45000 annum + com WhatJobs

Posted today

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full-time
Our client, a highly regarded fashion retailer, is seeking a dynamic and results-driven Area Sales Manager to oversee their stores in the Newcastle upon Tyne, Tyne and Wear, UK region. This role involves a blend of in-store presence and remote management, focusing on driving sales performance, ensuring exceptional customer service, and developing high-performing retail teams. You will be responsible for managing a portfolio of retail stores, setting sales targets, and developing strategic plans to achieve and exceed them. Your role will involve regular visits to stores to coach and develop store managers and their teams, provide hands-on support, and ensure brand standards are consistently met. You will analyze sales data, market trends, and competitor activity to identify opportunities for growth and implement effective sales strategies. Key responsibilities include recruitment, training, and performance management of store managers, fostering a culture of continuous improvement and customer engagement. You will oversee operational efficiency, including inventory management, visual merchandising, and store maintenance, ensuring a seamless shopping experience for customers. Budget management and cost control for the area will also be a significant part of your role. This hybrid position requires flexibility, with a need to be present in stores for crucial periods while also managing administrative tasks and team coordination remotely. We are looking for a passionate and motivated leader with excellent interpersonal and communication skills, capable of inspiring and motivating teams. A strong understanding of the fashion retail landscape and a proven track record in retail sales management are essential. If you are a proactive individual with a keen eye for retail trends and a passion for building successful teams and driving sales, we encourage you to apply. Experience in visual merchandising and excellent customer relationship management skills are highly valued.

Key Responsibilities:
  • Drive sales performance and achieve revenue targets across designated retail stores.
  • Manage, coach, and develop store managers and their retail teams.
  • Conduct regular store visits to assess performance, implement initiatives, and ensure brand standards.
  • Analyze sales data, market trends, and competitor activity to inform strategy.
  • Oversee recruitment, training, and performance management of store staff.
  • Ensure exceptional customer service standards are consistently delivered.
  • Manage operational aspects including inventory, visual merchandising, and store presentation.
  • Develop and implement effective local marketing and promotional activities.
  • Manage budgets and control costs within the assigned sales area.
Qualifications:
  • Proven experience in retail sales management, ideally within the fashion industry.
  • Demonstrable success in achieving and exceeding sales targets.
  • Strong leadership, coaching, and team development skills.
  • Excellent communication, interpersonal, and negotiation skills.
  • Understanding of retail operations, visual merchandising, and customer service principles.
  • Ability to analyze sales data and market trends to drive strategic decisions.
  • Proficiency in retail management software and MS Office.
  • Flexibility to travel regularly within the designated area and work a hybrid schedule.
  • Passion for fashion and a strong understanding of retail dynamics.
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High-End Fashion Retail Buyer

SR1 3AA Sunderland, North East £45000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a prestigious retailer, is seeking an experienced and trend-savvy High-End Fashion Retail Buyer to join their team in Sunderland, Tyne and Wear, UK . This role is critical in shaping the fashion offering of the brand, requiring a keen eye for emerging trends, a deep understanding of the luxury market, and exceptional negotiation skills. You will be responsible for selecting and sourcing collections that resonate with our discerning customer base and drive commercial success.

Key Responsibilities:
  • Research and identify current and upcoming fashion trends, analysing market data and competitor activity to inform buying decisions.
  • Source and select high-quality fashion products from a range of established and emerging designers and brands.
  • Build and maintain strong relationships with suppliers and manufacturers, negotiating favourable terms, prices, and delivery schedules.
  • Attend trade shows, fashion weeks, and industry events to discover new talent and products.
  • Develop seasonal buying plans and budgets, ensuring alignment with brand strategy and sales targets.
  • Manage stock levels effectively, balancing inventory to maximise sales and minimise markdowns.
  • Collaborate with the merchandising and marketing teams to develop effective product presentations and promotional strategies.
  • Analyse sales performance data, identifying bestsellers and areas for improvement.
  • Provide trend insights and product recommendations to internal teams.
  • Ensure products meet quality standards and brand ethos.
  • Monitor international fashion markets for global trends and opportunities.
  • Contribute to the overall visual merchandising strategy for the store and online presence.

Qualifications:
  • Proven experience as a Fashion Buyer, preferably within the luxury or high-end retail sector.
  • A strong understanding of the fashion industry, including designers, brands, trends, and market dynamics.
  • Excellent negotiation and interpersonal skills.
  • A keen eye for detail and aesthetics.
  • Strong analytical and commercial acumen, with the ability to interpret sales data.
  • Proficiency in Microsoft Excel and retail management software.
  • Ability to travel internationally as required.
  • A passion for fashion and a strong sense of personal style.
  • Excellent organizational and time-management skills.
  • Degree in Fashion Merchandising, Marketing, Business, or a related field is preferred.
This is a unique opportunity for a passionate buyer to influence the direction of a leading fashion retailer and contribute to its continued success in the vibrant Sunderland retail scene.
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Senior Merchandising Manager - Fashion Retail

SR1 1AB Sunderland, North East £55000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a leading fashion retailer, is seeking a highly analytical and strategic Senior Merchandising Manager to join their dynamic team in a fully remote capacity. This role is crucial in shaping the product assortment, driving sales, and maximizing profitability across key product categories. You will be responsible for developing and executing comprehensive merchandising strategies, analyzing market trends, and collaborating closely with buying, design, and marketing teams. The ideal candidate will possess a deep understanding of the fashion retail landscape, strong commercial acumen, and exceptional data analysis skills. This is an exciting opportunity to influence product direction and commercial success from a remote setting.

Key Responsibilities:
  • Develop and implement strategic merchandising plans to drive sales, profitability, and market share for assigned product categories.
  • Analyze sales data, market trends, and competitor activity to identify opportunities and risks.
  • Optimize product assortment, ensuring it aligns with brand positioning, customer needs, and commercial objectives.
  • Manage inventory levels, balancing stock availability with markdown and stockholding costs.
  • Collaborate closely with buying and design teams to influence product development and selection.
  • Work with marketing teams to develop effective in-store and online promotional strategies.
  • Monitor and report on key merchandising KPIs, providing insights and recommendations for improvement.
  • Conduct regular product performance reviews and provide actionable insights to stakeholders.
  • Identify and manage opportunities for product lifecycle management, including introductions and end-of-life strategies.
  • Mentor and develop junior merchandising team members.
  • Stay abreast of fashion trends, emerging consumer behaviors, and best practices in retail merchandising.
Qualifications and Skills:
  • Bachelor's degree in Business, Marketing, Fashion Merchandising, or a related field.
  • Minimum of 6 years of progressive experience in merchandising, planning, or buying within the fashion retail sector.
  • Proven track record of driving sales and profitability through effective merchandising strategies.
  • Strong analytical skills with proficiency in sales data analysis and reporting tools.
  • Excellent understanding of the fashion market, trends, and consumer behavior.
  • Commercial acumen and a strong ability to identify business opportunities.
  • Effective communication, presentation, and interpersonal skills, suitable for remote collaboration.
  • Experience with inventory management and planning systems.
  • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
  • Proficiency in MS Excel and other relevant analytical software.
This remote Senior Merchandising Manager role offers a significant opportunity to impact the commercial success of a major fashion brand. If you are a data-driven and trend-savvy professional, we encourage you to apply.
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Senior Visual Merchandiser - Fashion Retail

NE1 4AG Newcastle upon Tyne, North East £30000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a renowned international fashion brand celebrated for its trendsetting collections, is seeking a creative and visionary Senior Visual Merchandiser to elevate the in-store customer experience at their flagship store in **Newcastle upon Tyne, Tyne and Wear, UK**.

As a Senior Visual Merchandiser, you will be responsible for translating brand aesthetic and marketing campaigns into compelling in-store visual presentations. Your role will involve creating captivating window displays, in-store layouts, and product merchandising that drive sales and enhance brand perception. You will lead the execution of visual merchandising strategies, ensuring consistency with brand guidelines across all aspects of the store environment. This includes planning and implementing seasonal displays, promotional setups, and daily merchandising adjustments to maintain a visually appealing and commercially effective store.

Key responsibilities include interpreting seasonal directives, collection themes, and campaign briefs to develop innovative visual merchandising concepts. You will oversee the installation of window displays and in-store graphics, ensuring high standards of execution. You will collaborate closely with store management and sales teams to understand sales performance and customer behaviour, using this insight to optimise product placement and visual storytelling. Maintaining the brand's visual identity and ensuring a cohesive look and feel throughout the store is paramount. You will also be responsible for managing visual merchandising resources, including props, fixtures, and signage, and ensuring their effective utilisation. Training and guiding junior visual merchandising staff or store associates on visual standards may also be required.

The ideal candidate will have a proven background in visual merchandising within the fashion retail sector, with a strong portfolio showcasing creative and impactful retail displays. A keen eye for aesthetics, colour, form, and balance is essential. You should possess a deep understanding of current fashion trends and market dynamics. Excellent spatial awareness and the ability to create engaging narratives through product display are critical. Strong communication, presentation, and interpersonal skills are required to effectively collaborate with various teams. The ability to work independently, manage multiple projects, and meet tight deadlines is crucial. Experience with fashion illustration or graphic design software is a plus. If you are a talented and passionate Visual Merchandiser looking to make a significant impact on brand presentation in a flagship store in **Newcastle upon Tyne, Tyne and Wear, UK**, we encourage you to apply.
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Assistant Store Manager - Fashion Retail

NE1 4DB Newcastle upon Tyne, North East £28000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client is looking for an enthusiastic and results-driven Assistant Store Manager to support the management team at their bustling store located in Newcastle upon Tyne, Tyne and Wear, UK . This is a vital on-site role, contributing directly to the store's success through exceptional operational execution and team leadership. As an Assistant Store Manager, you will be instrumental in driving sales, ensuring outstanding customer service, and maintaining high standards of store presentation. You will work closely with the Store Manager to supervise staff, manage daily operations, and uphold company policies. Responsibilities include assisting with staff training and development, motivating the team to meet sales objectives, and ensuring that all customer interactions are positive and professional. You will also play a key role in inventory management, visual merchandising, and stock replenishment to ensure products are attractively displayed and available. Furthermore, you will assist in monitoring store performance, identifying areas for improvement, and contributing to the implementation of action plans. The ability to manage time effectively, handle customer complaints with professionalism, and contribute to a positive team atmosphere is essential. A keen eye for detail and a passion for the retail environment are highly valued. This role requires a strong work ethic and a commitment to contributing to the store's overall success within a hands-on environment. You will be expected to be fully present on the shop floor, actively engaging with customers and supporting your team members throughout their shifts. Understanding key retail metrics and how to influence them will be a key part of your daily responsibilities. This is an excellent opportunity for an aspiring retail leader to gain valuable experience and grow within a reputable organisation. Commitment to continuous learning and development within the retail sector is encouraged.

Key Responsibilities:
  • Assist the Store Manager in overseeing daily store operations.
  • Supervise and motivate store staff to achieve sales targets.
  • Provide excellent customer service and resolve customer issues.
  • Support visual merchandising and ensure store presentation standards are met.
  • Assist with inventory management, stock counts, and replenishment.
  • Contribute to staff training and development initiatives.
  • Ensure adherence to company policies and procedures.
  • Drive sales performance and promote store initiatives.
  • Maintain a safe and organized store environment.
  • Deputise for the Store Manager when necessary.
Qualifications:
  • Previous experience in a retail supervisory or assistant management role.
  • Strong customer service and sales skills.
  • Good leadership and team-building abilities.
  • Understanding of retail operations and merchandising.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively as part of a team.
  • Flexible approach to working hours, including weekends.
  • A passion for fashion and customer engagement.
This position is based in Newcastle upon Tyne, Tyne and Wear, UK .
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High-End Fashion Retail Sales Associate

SR1 1BS Sunderland, North East £24000 annum + com WhatJobs

Posted 3 days ago

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full-time
Our client, a prestigious international fashion house, is seeking an exceptionally talented and client-focused High-End Fashion Retail Sales Associate to join their flagship store located in Sunderland, Tyne and Wear, UK . This is a hands-on role requiring a deep understanding of luxury fashion, impeccable presentation, and a passion for delivering unparalleled customer service. You will be responsible for cultivating relationships with a discerning clientele, understanding their style aspirations, and providing expert advice on our client's collections. The ideal candidate will possess a keen eye for detail, a sophisticated sense of style, and the ability to engage effectively with customers from diverse backgrounds. Responsibilities include maintaining visual merchandising standards, managing inventory, processing transactions accurately, and contributing to achieving store sales targets. You will be trained extensively on our client's product knowledge, brand heritage, and selling techniques to ensure you can represent the brand at the highest level. This role is essential for building customer loyalty and driving sales within a competitive luxury market. Previous experience in luxury retail or a client-facing role within the fashion industry is highly desirable. Strong communication, interpersonal, and selling skills are a must. You should be comfortable working in a fast-paced environment and possess a proactive approach to customer engagement. As part of a dedicated team, you will contribute to a positive and inspiring store atmosphere. The successful candidate will embody the brand's values and commitment to excellence, offering a seamless and memorable shopping experience for every visitor. The role involves working weekends and some evenings, reflecting the demands of the luxury retail sector. Our client offers a competitive salary, an attractive commission structure, and excellent opportunities for career development within the fashion industry. This is an exciting opportunity for an ambitious and stylish individual to build a career with a globally recognised luxury brand.

Key Responsibilities:
  • Greet and engage customers in a warm and professional manner.
  • Provide personalised styling advice and product recommendations.
  • Build and maintain strong relationships with VIP clients.
  • Achieve individual and store sales targets.
  • Maintain immaculate visual merchandising standards on the shop floor.
  • Process sales transactions accurately using the POS system.
  • Manage stock levels and assist with inventory control.
  • Handle customer inquiries and resolve issues effectively.
  • Represent the brand with the highest level of professionalism and style.
  • Contribute to a positive and collaborative team environment.
  • Assist with opening and closing procedures.
  • Stay updated on current fashion trends and product knowledge.
  • Participate in ongoing training and development programs.
Requirements:
  • Proven experience in luxury retail sales or a similar client-facing role.
  • A strong passion for fashion and a sophisticated personal style.
  • Excellent communication and interpersonal skills.
  • Demonstrable ability to build rapport and relationships with customers.
  • Proven track record of achieving sales targets.
  • Proficiency in POS systems and basic computer skills.
  • Ability to work flexible hours, including weekends and evenings.
  • Impeccable grooming and presentation.
  • A proactive, results-oriented, and customer-centric approach.
  • Resilience and the ability to thrive in a dynamic retail environment.
If you have a flair for fashion and a dedication to exceptional service, we encourage you to apply for this exciting opportunity in Sunderland .
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Store Manager - High-End Fashion Retail

SR1 2EQ Sunderland, North East £32000 annum + WhatJobs

Posted 3 days ago

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full-time
Our client, a prestigious name in the luxury fashion retail sector, is seeking a charismatic and results-driven Store Manager to lead their flagship store located in **Sunderland, Tyne and Wear, UK**. This is a critical role requiring strong leadership, exceptional customer service skills, and a passion for high-end fashion. You will be responsible for all aspects of store operations, including achieving sales targets, managing staff, maintaining visual merchandising standards, and ensuring a premium customer experience. Your primary focus will be on driving sales performance and profitability through effective sales strategies and team motivation. You will recruit, train, and develop a high-performing sales team, fostering a positive and productive work environment. Ensuring the store operates smoothly and efficiently, managing inventory, and adhering to company policies and procedures will be key responsibilities. You will also be responsible for implementing visual merchandising guidelines to create an attractive and engaging store environment that reflects the brand's luxury image. Building and maintaining strong relationships with customers, providing personalized styling advice, and resolving customer inquiries or issues promptly will be essential. The ideal candidate will have a proven track record in retail management, preferably within the fashion or luxury goods sector. Strong leadership, sales, and interpersonal skills are a must. You should be adept at performance management, staff development, and inventory control. A keen eye for detail, excellent organizational skills, and the ability to work under pressure in a fast-paced environment are also crucial. This is an excellent opportunity for an ambitious retail leader to join a globally recognized brand and make a significant impact on its success in **Sunderland**.
Key Responsibilities:
  • Drive store sales and profitability to meet and exceed targets.
  • Recruit, train, and manage a high-performing retail team.
  • Ensure exceptional customer service standards are met and exceeded.
  • Oversee daily store operations, including inventory management and cash handling.
  • Implement and maintain visual merchandising standards.
  • Develop and execute local store marketing initiatives.
  • Manage staff scheduling and performance.
  • Maintain a safe, clean, and organized store environment.
Required Qualifications:
  • Previous experience in retail management, preferably in fashion or luxury goods.
  • Demonstrated success in achieving sales targets.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Experience with inventory management and visual merchandising.
  • Ability to work flexible hours, including weekends and holidays.
  • Passionate about fashion and delivering a luxury customer experience.
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