27 Financial Operations jobs in London

About Us

YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. 

We are owned by the leading Private Equity company, EQT, and have grown +100% year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe.

The Role:

We’re looking for a sharp, detail-driven Financial Crime Operations Analyst to join our Financial Crime team within the Financial Crime Operations department. In this role, you’ll be on the front line of protecting YouLend and our customers from financial crime threats — from fraudulent loan applications to suspicious transaction activity. Your work will directly support the integrity of our credit ecosystem, helping us scale responsibly and securely.

Requirements

Responsibilities:

• Transaction Monitoring:
  Review customer transactions and alerts (including disbursements, repayments, and account activity) to identify unusual patterns or red flags in real-time and post-event scenarios.
• Enhanced Due Diligence (EDD):
  Conduct in-depth reviews on higher risk customers, including gathering additional documentation, performing open-source intelligence (OSINT) checks, and assessing risk indicators.
• Fraud Investigations:
  Investigate suspicious transactions, credit applications, identity mismatches, and fraud attempts (e.g., synthetic identities, mule activity, account takeovers), escalating where appropriate.
• Case Management:
  Maintain accurate and complete investigation records, create internal case files, and support the preparation of Suspicious Activity Reports (SARs) in line with regulatory standards.
• Cross-Team Collaboration:
  Work closely with credit risk, underwriting, collections, and engineering teams to resolve fraud cases and help build smarter detection workflows.
• Process Optimization:
  Contribute to the improvement of financial crime detection systems by feeding back learnings and supporting updates to monitoring rules, alerts, and internal procedures.
• Regulatory Awareness:
  Stay current on relevant AML, fraud, and fintech regulatory obligations (e.g., UK FCA,  JMLSG, MLRs, POCA, PSD2) and ensure investigations are aligned with compliance requirements.

The ideal candidate will have the following skillset:

• Experience in a financial crime, AML, or fraud role within a fintech, lender, or digital bank.
• Practical knowledge of transaction monitoring, EDD, and fraud case management.
• Familiarity with risk indicators in digital lending and financial products.
• Strong analytical mindset and investigative skills with excellent attention to detail.
• Ability to write clear, concise, and objective case notes and reports.
• Proficient with financial crime tools and data sources (such as CIFAS etc.).

Desirable skills:

• Certifications such as CAMS, CFCS, or ICA.
• Knowledge of KYC/KYB processes and digital identity verification.
• Basic SQL or analytics skills to support deep dives into transaction data.
• Understanding of credit lifecycle, including application, onboarding, disbursement, and repayment flows.

Salary: £40,000 - 45,000 + 10% annual bonus

Benefits

Why join YouLend?

• Award-Winning Workplace: YouLend has been recognised as one of the “Best Places to Work in 2024 and 2025” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech: YouLend has been recognised as a “Top 250 Fintech Worldwide” company by CNBC.

It’s just getting fun:

• We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. 
• But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. 

Lots of upsides:

• High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). 
• Well-capitalised with supportive private equity backing. 
• Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. 

Motivating work environment:

• A high-quality team that pushes each other to succeed through direct feedback and aligned incentives. 
• Strong and transparent team culture, we have each other’s backs. 
• Independent work environment where results matter.  
• Data-driven culture and emphasis on speed (anti-red tape). 

We offer a comprehensive benefits package that includes:

• Stock Options
• Private Medical insurance via Vitality and Dental Insurance with BUPA
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch via Feedr
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League / Paddle and Yoga Club

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

• Lead and manage the month-end, quarter-end, and year-end closing processes for international entities, ensuring timely and accurate financial reporting in compliance with IFRS/GAAP.
• Oversee the preparation of consolidated financial statements, including balance sheets, income statements, and cash flow statements.
• Develop, implement, and maintain robust internal controls to safeguard company assets and ensure compliance with regulatory requirements.
• Manage and mentor a team of finance professionals, providing guidance and professional development.
• Develop and manage budgets, forecasts, and financial models for international operations, providing variance analysis and strategic recommendations.
• Ensure compliance with all relevant tax regulations, transfer pricing policies, and other statutory requirements in various countries.
• Collaborate closely with internal audit, external auditors, and tax advisors to facilitate audits and ensure compliance.
• Analyze financial performance, identify trends, risks, and opportunities, and provide actionable insights to senior management to support strategic decision-making.
• Implement and optimize financial systems and processes to enhance efficiency and reporting capabilities.
• Stay informed about changes in accounting standards and regulations that may impact international operations.
• Manage foreign exchange exposure and hedging strategies where applicable.

• ACA, ACCA, CIMA, CPA, or equivalent qualification.
• Minimum of 8 years of progressive experience in financial accounting and control, with a significant portion focused on international operations.
• Proven experience with IFRS and/or US GAAP, and strong knowledge of international tax and transfer pricing principles.
• Demonstrated experience managing the financial close process for multiple entities.
• Strong understanding of ERP systems (e.g., SAP, Oracle) and advanced Excel skills.
• Excellent analytical, problem-solving, and strategic thinking abilities.
• Exceptional leadership, team management, and communication skills.
• Ability to work effectively in a fast-paced, global environment and manage multiple priorities.
• Experience in a multinational corporation is highly desirable.

About NOVA

NOVA is a Fintech start-up that is disrupting the financial advice market. 

We're on a mission to transform the way wealth management and financial advice are provided to clients across the UK. We are using technology to improve how we all interact with our finances and, behind the scenes, dramatically lower our costs. This means that we can reduce our fees and open up advice to a broader audience. Using our own Lifeline technology, we are helping our clients make smarter financial decisions.

The Role

We have an exciting opportunity to join the team as a Senior Operations Specialist. 

You may already work in an administration role and are looking to take the next step to develop your skills, or perhaps you are a Paraplanner looking for an operational role where you can apply your technical knowledge. 

As a Senior Operations Specialist, you’ll play a key role in owning day-to-day operations - you will play a crucial role in delivering all the operational aspects that create our exceptional customer experience. 

As the business grows, you'll have the opportunity to shape your role based on your strengths and interests, whether that means leading teams, driving projects, or owning processes. We’ll provide training and support to help you grow and make a meaningful impact, making this an excellent step forward in your operations career.

It’s an unusually broad role that will suit someone who loves learning. It’s a fantastic opportunity to join a business at the start, and play a key role in shaping our future.

Responsibilities

• Owning operational processes; ensuring excellent delivery and constantly looking to innovate and improve
• ‘Seeing around corners’ - anticipating customer & business needs or risks 
• Untangle complex operational problems and come up with practical solutions
• Driving the team to consistently achieve its daily, weekly & monthly targets
• Onboarding new clients & relationship management - (e.g. collecting personal and financial information, talking to clients and executing our recommendations)
• Act as a trusted point of contact for questions relating to operational processes
• Future potential for team leadership
• Ensuring we are compliant with key regulatory requirements
• Acting as a culture ambassador and role model within the company by engaging with colleagues and coming up with new ideas for collaboration 

Requirements

• 4+ years of work experience - either financial services or demonstrable transferable skills from a similar industry

• Complete the CII Certificate in Financial Services within 6 months of joining (if you haven’t already)
• A genuine interest in personal finance and motivated to build your knowledge in the fintech space
• A great communicator, able to be patient and empathise with customers and colleagues
• Able to balance professionalism with a sense of fun
• Ability to not just complete tasks but think about how to make them easier and faster
• A quick learner who uses their initiative to solve problems - loves a challenge
• Have strong organisational and time management skills; whilst maintaining attention to detail 
• Either a 2:1 in any discipline for university graduates, or non-university graduates who can demonstrate highly relevant experiences

You’ll feel right at home if you’re.

• Helpful: we like people who behave like it is always day one and who remember that without customers, there is no business.

• Straightforward: life is complicated enough. Don’t make it harder for yourself, or for others. Sometimes the simplest approach works wonders.
• Bold: every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself

Benefits

• We are a certified B Corp! Join a firm with a genuine purpose and impact on our customers' lives, along with a strong moral code

• Salary & benefits (private medical, income protection, death in service)
• Exam support (we’ll pay for your exams towards the CII certificate and give you a day of study leave for each exam you sit)
• Exceptionally open and diverse, multinational team
• Entrepreneurial, creative environment
• Flexible working with snazzy central London office (20 Farringdon Street)

Diversity & inclusion

At NOVA, values including diversity, inclusion and morality are at the very core of our foundation. We aim to create an environment that accepts each employee's authenticity and celebrates difference. Through our progressive spirit, we empower our employees to express their individuality, allowing each person to feel comfortable bringing 100% of themselves to work. Our commitment to diversity and inclusion runs much deeper than statistics and filling diversity targets but rather changing the face of diversity in Fintech as a whole. 

My leading Banking client are looking for a talented and motivated individual to manage the Customer, Loan & Deposit Operations teams. You'll be responsible for planning, organizing, and supervising the daily operational activities of a function. This role involves ensuring compliance with regulatory requirements, implementing efficient processes, and managing a team to deliver excellent customer service.

Alongside managing the function, you'll also be a key person in driving the transformational change in their Secured Lending (Mortgages) offering.

This is a newly created role in a fast growing business. An amazing opportunity!

The following skills / experience is essential:

• Proven background in Banking Operations
• Strong Loan administration experience
• Retail Banking experience
• Any experience with Mortgages / Secured Loans is highly desirable.
• Excellent communication skills

Salary: Up to £60,000 + bonus + package

Location: London (good work from home options available)

If you are interested in this Customer, Loan, Deposit & Operations Lead position and meet the above requirements please apply immediately.

My leading Banking client are looking for a talented and motivated individual to manage the Customer, Loan & Deposit Operations teams. You'll be responsible for planning, organizing, and supervising the daily operational activities of a function. This role involves ensuring compliance with regulatory requirements, implementing efficient processes, and managing a team to deliver excellent customer service.

Alongside managing the function, you'll also be a key person in driving the transformational change in their Secured Lending (Mortgages) offering.

This is a newly created role in a fast growing business. An amazing opportunity!

The following skills / experience is essential:

• Proven background in Banking Operations
• Strong Loan administration experience
• Retail Banking experience
• Any experience with Mortgages / Secured Loans is highly desirable.
• Excellent communication skills

Salary: Up to £60,000 + bonus + package

Location: London (good work from home options available)

If you are interested in this Customer, Loan, Deposit & Operations Lead position and meet the above requirements please apply immediately.

About NOVA:

NOVA Wealth is a fast growing start up looking to change the face of financial advice and the way it’s delivered in the UK. We firmly believe that a human adviser needs to be at the heart of every client relationship, however by leveraging technology we can empower our advisers to deliver higher levels of service and cut out a lot of the day to day admin that gets in the way.

At our core, we’re here to build a game changer in the advice industry that delivers better customer outcomes, at a lower cost, for more people. Through customer-centric advisers supported by our innovative Lifeline technology, we empower our customers to go beyond just making smarter financial decisions to living the lives they dream of.

About the role:

We have an exciting opportunity to join the team as an Graduate Operations Specialist. You will be responsible for supporting all aspects of day-to-day operations in the business from onboarding clients to developing and implementing new, more efficient processes. You will need to be proactive and be interested in learning about all aspects of personal finance and how a business operates.

This role will allow you to to kickstart your career in financial planning and you’ll be supported in achieving the CII diploma (Chartered Insurance Institute). This will require dedication from you and a significant amount of self-study.

It’s an unusually broad role that will suit someone who loves learning. It’s a fantastic opportunity to join a business at the start, and play a key role in shaping our future.

What you’ll be doing:

• Onboarding new clients & relationship management - (e.g. collecting personal and financial information, talking to clients and executing our recommendations)
• Owning operational processes; constantly looking to innovate and improve 
• Act as a point of contact for questions relating to operational processes 
• Maintaining information across multiple systems
• Learning key regulatory requirements and maintaining our compliance
• Become a culture ambassador within the company by engaging with colleagues and coming up with new ideas for collaboration

The successful applicant will be eager to pursue the CII Diploma in Regulated Financial Planning, a pathway to proficiency in offering regulated financial advice. This Level 4 diploma covers investment principles, taxation, retirement planning, and protection products, providing essential skills and knowledge for success in the field.

Requirements

• A genuine interest in personal finance and motivation to build your knowledge in the fintech space
• A great communicator, able to be patient and empathise with customers and colleagues
• Able to balance professionalism with a sense of fun
• Ability to not just complete tasks but think about how to make them easier and faster
• A quick learner who uses their initiative to solve problems - loves a challenge
• Have strong organisational and time management skills; whilst maintaining attention to detail 
• Highly motivated with a keen eye for detail - Either a 2:1 in any discipline for university graduates, or non-university graduates who can demonstrate highly relevant experiences

We regret to inform you that NOVA cannot provide sponsorship for students from abroad. Therefore, if you do not have full entitlement to work in the UK, we kindly ask that you refrain from applying for this position. Thank you for your understanding.

You’ll feel right at home if you’re…

• Helpful: random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile.
• Straightforward: life is complicated enough. Don’t make it harder for yourself, or others. Sometimes the simplest approach works wonders.
• Bold: every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself

All applicants are asked to submit a brief cover letter explaining their enthusiasm for pursuing a career in wealth management. Additionally, applicants are encouraged to share any relevant experiences or skills that demonstrate their suitability for the role.

Benefits

• Join a firm with genuine purpose and impact on our customers, along with a strong moral code
• Competitive salary + benefits (bonus, pension, private medical, income protection, death in service)
• Potential to get equity in the company in the future
• Access to Wellness / mental health support (Headspace App + mental health support through private medical)
• Budget for additional learning / cost of exams
• Electric vehicle leasing through salary sacrifice / cycle to work scheme
• Flexible working hours and hybrid remote working after a period of full time office based training (typically 3 days a week working in the  office (20 Farringdon Street))
• Exceptionally open and diverse, multinational team
• Entrepreneurial, creative environment

Looking for a Financial Controller to join the team within an Investment Management firm, supporting the wider finance function, investment team and the MD.

Responsibilities:

• Coordinate and supervise the accounting processes and, working in partnership with the external SPV administrators and accounting firms, produce accurate and timely information, in particular focusing on:
• Quarterly accounts and investor reporting;
• Transaction and deal support.
• Monitor and review transactions including capital calls, distribution calculations and notices;
• Review management fee and carry calculations;
• Assist with forecasting of liquidity requirements for SPV entities;
• Ensure robust controls around cash movements from SPVs, including working with the asset manager/ property manager to correctly monitor and report cashflows in relation to underlying properties;
• Maintain, establish and implement financial and information reporting systems and comply with reporting frameworks (e.g., IFRS, FRS102) and other relevant legislation.
• Develop an understanding of investment holding structures and ensure these are maintained correctly.
• Work with SPV administrators, accounting firms and auditors for a successful and timely completion of the annual audits by providing support to the external auditors throughout the audit process and carrying out a thorough review of the financial statements for all SPVs.
• Work with the SPV administrators to ensure investors receive timely financial information and reporting.
• Work alongside the Asset Manager/ property manager in relation to financial and compliance matters Management Company group entities
• Supervise and coordinate the external accounting firms in the preparation of the quarterly management accounts, budgets, cash flow forecasts, corporation tax and VAT returns.

Qualifications:

• Bachelor’s or Master’s degree from a top University, ideally Mathematics, Sciences, Engineering, Economics or related disciplines
• Qualified ACA/ ACCA/ CA

Looking for a Financial Controller to join the team within an Investment Management firm, supporting the wider finance function, investment team and the MD.

Responsibilities:

• Coordinate and supervise the accounting processes and, working in partnership with the external SPV administrators and accounting firms, produce accurate and timely information, in particular focusing on:
• Quarterly accounts and investor reporting;
• Transaction and deal support.
• Monitor and review transactions including capital calls, distribution calculations and notices;
• Review management fee and carry calculations;
• Assist with forecasting of liquidity requirements for SPV entities;
• Ensure robust controls around cash movements from SPVs, including working with the asset manager/ property manager to correctly monitor and report cashflows in relation to underlying properties;
• Maintain, establish and implement financial and information reporting systems and comply with reporting frameworks (e.g., IFRS, FRS102) and other relevant legislation.
• Develop an understanding of investment holding structures and ensure these are maintained correctly.
• Work with SPV administrators, accounting firms and auditors for a successful and timely completion of the annual audits by providing support to the external auditors throughout the audit process and carrying out a thorough review of the financial statements for all SPVs.
• Work with the SPV administrators to ensure investors receive timely financial information and reporting.
• Work alongside the Asset Manager/ property manager in relation to financial and compliance matters Management Company group entities
• Supervise and coordinate the external accounting firms in the preparation of the quarterly management accounts, budgets, cash flow forecasts, corporation tax and VAT returns.

Qualifications:

• Bachelor’s or Master’s degree from a top University, ideally Mathematics, Sciences, Engineering, Economics or related disciplines
• Qualified ACA/ ACCA/ CA

• Conduct thorough analysis of client business operations, identifying areas for improvement and strategic enhancement.
• Develop and present comprehensive strategic recommendations, business cases, and implementation plans to senior client stakeholders.
• Lead and manage consulting project teams, ensuring timely and high-quality delivery of engagements.
• Drive client engagement through effective communication, stakeholder management, and problem-solving.
• Contribute to the development of intellectual capital and best practices within the firm's Financial Services practice.
• Collaborate with subject matter experts across various domains to deliver integrated solutions.
• Support business development activities, including proposal writing and client relationship building.
• Mentor and coach junior consultants, fostering their professional growth.
• Stay current with industry trends, regulatory changes, and emerging technologies impacting the financial services landscape.
• Ensure adherence to firm standards and methodologies throughout project lifecycles.

• Master's degree in Business Administration (MBA), Finance, Economics, or a related field.
• Minimum of 5 years of progressive experience in management consulting, specifically within the financial services industry (banking, insurance, asset management).
• Proven track record of successfully leading complex consulting projects from inception to completion.
• Strong analytical, quantitative, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Demonstrated ability to build and maintain strong client relationships.
• Experience with financial modeling, market analysis, and strategic planning frameworks.
• Proficiency in project management methodologies and tools.
• Ability to work effectively in both team environments and independently.
• Willingness to travel to client sites as required for in-person engagements.