What Jobs are available for Front Desk Staff in Bristol?

• Manage the daily operations of the office, ensuring a clean, organized, and efficient workspace.
• Provide high-level administrative support to senior executives, including calendar management, meeting scheduling, travel arrangements, and expense reporting.
• Act as the primary point of contact for internal and external inquiries, directing them appropriately.
• Coordinate and prepare materials for meetings, presentations, and reports.
• Manage office supplies, equipment, and vendor relationships, ensuring resources are available and cost-effective.
• Oversee office maintenance, including coordinating with building management and external service providers.
• Develop and implement office policies and procedures to enhance operational efficiency.
• Organize and manage company events, team-building activities, and client visits.
• Onboard new employees, ensuring they have the necessary resources and information to settle in.
• Handle confidential information with discretion and professionalism.
• Assist with basic HR tasks, such as maintaining employee records and coordinating onboarding processes.
• Manage incoming and outgoing mail and deliveries.
• Ensure the office environment is welcoming and conducive to productivity for both in-office and remote staff.
• Support the implementation of new office technologies and systems.
• Handle ad-hoc administrative projects as required by the executive team.

• Proven experience as an Office Manager, Executive Assistant, or in a similar administrative role.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Exceptional communication and interpersonal skills, both written and verbal.
• Ability to maintain confidentiality and exercise discretion.
• Proactive and resourceful approach to problem-solving.
• Experience in coordinating travel arrangements and managing complex calendars.
• Familiarity with office management software and systems is a plus.
• Ability to work independently and as part of a team.
• A positive attitude and a willingness to take on new challenges.
• Previous experience in a startup or fast-paced tech environment is advantageous.

• Provide comprehensive administrative support to legal counsel, including drafting correspondence, preparing legal documents, and managing case files.
• Manage and maintain complex calendars, scheduling appointments, court dates, and client meetings.
• Organize and coordinate domestic and international travel arrangements for legal staff.
• Handle incoming and outgoing mail, faxes, and courier services, ensuring timely distribution.
• Oversee general office operations, including maintaining inventory of supplies, managing office equipment, and liaising with building management.
• Act as the primary point of contact for office visitors and handle incoming calls professionally.
• Assist with billing and expense report preparation.
• Maintain strict confidentiality of all client and firm information.
• Ensure compliance with office policies and procedures.
• Support the onboarding process for new legal staff.

• Proven experience as a Legal Assistant, Paralegal, or Executive Assistant within a legal setting.
• Proficiency in legal software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent understanding of legal terminology, court procedures, and legal document preparation.
• Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong written and verbal communication skills.
• High level of discretion and professionalism in handling sensitive information.
• Experience in office management or facilities coordination is a significant advantage.
• Ability to work independently and as part of a team.

Customer Service Administrator - Nationwide Service Provider – Avonmouth, Bristol – Salary: £25,500 - £29,000 + 20 days holiday + bank + pension + life assurance

• Do you have previous experience of working within a customer service administration, customer operations or customer support role?
• Would you describe yourself as being highly organised, methodical with a strong attention to detail?
• Do you have strong communication / customer service skills and the ability to liaise with people at all levels including customers?
• Are you looking to join a business who truly care for, nurture and develop their people?

If so, then this could well be the role that you are looking for so read on………

A nationwide service provider to the vehicle fleet industry with an enviable reputation spanning 50 years is now looking for a Customer Service Administrator to join their service administration team based at their regional depot in Avonmouth, Bristol.

As Customer Service Administrator you will be part of a small close knit team and will be responsible for dealing with service requests, orders and enquiries from customers; allocating service and breakdown calls to the mobile service team to meet customer requirements; keeping customers updated on any delays or issues that impact their bookings as well as processing all of the relevant documentation as required ensuring all inputted data is correct and up to date.   

You will demonstrate strong written and verbal communication skills; be able to interface with people at all levels and be IT proficient and be familiar with Microsoft Word, Outlook and Excel.

You will be working for a business who truly care for, nurture and develop their people with proof of family members across 3 generations working for the business.

Our team is the best in the industry - is it time you join us?

Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors.

The Role:

As the first point of contact at our depots, Customer Service Administrators play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day will involve:

• Processing all hire desk administration including customer and supplier queries
• Managing a range of incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience of working within a high-volume hire desk role is desirable
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

About GAP Group

GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

• Manage and coordinate all administrative functions for a distributed team, ensuring operational efficiency.
• Oversee the procurement and management of office supplies, equipment, and technology resources for remote employees.
• Manage executive calendars, schedule meetings, and coordinate appointments for senior leadership.
• Arrange complex domestic and international travel, including flights, accommodation, and visas.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Serve as a primary point of contact for internal and external inquiries, directing them to the appropriate personnel.
• Develop and implement efficient office policies and procedures for a remote workforce.
• Organize and manage virtual company events, team-building activities, and off-sites.
• Maintain and organize digital filing systems and databases.
• Handle confidential information with the utmost discretion.
• Onboard new employees by coordinating IT setup and initial administrative documentation.
• Proactively identify and address potential administrative challenges before they arise.
• Support the executive team with ad-hoc projects and tasks as required.

• Minimum of 5 years of experience in Office Management or Executive Assistant roles, ideally supporting multiple senior executives.
• Proven experience working in a remote-first or highly distributed team environment.
• Exceptional organizational and time-management skills, with the ability to prioritize effectively.
• Proficiency in G Suite (Gmail, Calendar, Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with video conferencing tools (Zoom, Google Meet, Teams) and project management software (e.g., Asana, Trello).
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to build rapport with diverse individuals.
• High level of discretion, professionalism, and a proactive attitude.
• Ability to multitask, work under pressure, and adapt to changing priorities.
• A bachelor's degree in business administration or a related field is advantageous.
• Experience in the tech industry is a plus.

• Apprentice Customer Service Specialist
• Salary:   £17,784 pa (£8.55 per hour) Year 1
• Hours:   40 per week
• Location:  Pioneer Park, Bristol BS4 3QB
• Annual leave:  25 days plus Bank Holidays

Do you enjoy helping people, solving problems, and creating positive experiences? If so, our Customer Service Apprenticeship  could be the perfect start to your career.

At Renault Retail Group, our service desks are the heart of our business. They’re where customers come for advice, reassurance, and solutions — and where you’ll build the skills and confidence to shine in a people-focused role.

What you'll be doing:

• Welcoming customers and making them feel at ease
• Listening carefully to their needs and finding the right solutions
• Learning how to manage bookings, paperwork, and communication with the workshop
• Working closely with a friendly, supportive team

Why join us?

• A nurturing environment where your ideas are valued
• Support from experienced mentors who’ll guide your growth
• Training that builds both confidence and practical skills
• Earn while you learn, with a pathway to a long-term career in customer service

This is more than just an apprenticeship – it’s your chance to build strong people skills, gain confidence, and be part of a team that celebrates your progress every step of the way.

We welcome applications from everyone – whether you already enjoy customer service or are curious to learn something new. What matters most is your enthusiasm and your commitment to creating great experiences for others.

Apply today and start building your future with Renault Retail Group.

• Apprentice Customer Service Specialist
• Salary:   £17,784 pa (£8.55 per hour) Year 1
• Hours:   40 per week
• Location:  Pioneer Park, Bristol BS4 3QB
• Annual leave:  25 days plus Bank Holidays

Do you enjoy helping people, solving problems, and creating positive experiences? If so, our Customer Service Apprenticeship  could be the perfect start to your career.

At Renault Retail Group, our service desks are the heart of our business. They’re where customers come for advice, reassurance, and solutions — and where you’ll build the skills and confidence to shine in a people-focused role.

What you'll be doing:

• Welcoming customers and making them feel at ease
• Listening carefully to their needs and finding the right solutions
• Learning how to manage bookings, paperwork, and communication with the workshop
• Working closely with a friendly, supportive team

Why join us?

• A nurturing environment where your ideas are valued
• Support from experienced mentors who’ll guide your growth
• Training that builds both confidence and practical skills
• Earn while you learn, with a pathway to a long-term career in customer service

This is more than just an apprenticeship – it’s your chance to build strong people skills, gain confidence, and be part of a team that celebrates your progress every step of the way.

We welcome applications from everyone – whether you already enjoy customer service or are curious to learn something new. What matters most is your enthusiasm and your commitment to creating great experiences for others.

Apply today and start building your future with Renault Retail Group.

• Manage the CEO's complex calendar, scheduling appointments, meetings, and travel arrangements with precision and foresight.
• Coordinate and prepare materials for board meetings, executive team meetings, and other key engagements.
• Handle all forms of communication, including drafting emails, correspondence, and reports, ensuring professional tone and accuracy.
• Organize and manage domestic and international travel, including flights, accommodation, visas, and itineraries.
• Act as a liaison between the CEO and internal/external stakeholders, demonstrating professionalism and tact.
• Prepare agendas, take minutes, and track action items from meetings.
• Conduct research and prepare presentations or reports as required by the CEO.
• Manage confidential information with the utmost discretion and integrity.
• Streamline administrative processes and implement efficient workflows to support the CEO's productivity.
• Anticipate the needs of the CEO and proactively address potential issues.
• Occasional support for other senior executives as needed.

• Proven experience (5+ years) as an Executive Assistant or in a similar high-level administrative support role, preferably supporting C-suite executives.
• Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual meeting platforms (Zoom, Teams).
• Excellent written and verbal communication skills, with a keen eye for detail.
• Discretion, professionalism, and a high level of confidentiality are paramount.
• Ability to work independently, take initiative, and problem-solve proactively.
• Experience in coordinating complex international travel arrangements.
• Adaptability and willingness to work in a hybrid environment, commuting to the office as required.
• Experience with project management tools is a plus.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Diagnose and troubleshoot technical issues related to software, hardware, and services.
• Provide clear and concise solutions to customer problems, escalating complex issues when necessary.
• Document all customer interactions, issues, and resolutions in the CRM system.
• Maintain a high level of product knowledge and stay updated on new features and updates.
• Assist customers with account management, billing inquiries, and general product usage.
• Identify recurring issues and provide feedback to the product development team for potential improvements.
• Contribute to the creation and maintenance of knowledge base articles and FAQs.
• Build rapport with customers, fostering loyalty and satisfaction.
• Meet and exceed key performance indicators (KPIs) related to customer satisfaction, response times, and resolution rates.
• Collaborate with internal teams to ensure seamless customer support.

• Previous experience in a customer service or technical support role is essential.
• Strong technical aptitude and ability to understand and explain technical concepts.
• Excellent communication, active listening, and problem-solving skills.
• Patience, empathy, and a customer-centric approach.
• Proficiency in using CRM software and helpdesk ticketing systems.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Experience with (Specify relevant software/product type, e.g., SaaS platforms, hardware diagnostics) is a plus.
• High school diploma or equivalent; further education or certifications are advantageous.
• A genuine passion for helping people and resolving issues.