1224 Global Customer Service jobs in Moor Park

Job Title: Customer Service Advisor – Billing Team
Location: Shrewsbury (fully on-site)
Contract: 3-month contract with potential for permanent opportunities
Start Date: 1st August 2025
Pay Rate: £12.60 per hour (£24,242 pro rata)
Hours: 37 hours per week, to be worked between 8:00am and 6:00pm, Monday to Friday
Holiday: 25 days annual leave (pro rata) + bank holidays

Morson Talent is proud to be recruiting for Severn Trent, one of the UK’s leading utilities companies. We are looking for friendly, confident, and reliable Customer Service Advisors to join their Billing team based in Shrewsbury.

About the Role:
You’ll be handling inbound customer calls and emails relating to billing queries. Your role will be to resolve issues efficiently and professionally, delivering an excellent experience to every customer.
This is a full-time, office-based role with full training provided. It’s ideal for candidates with customer service or administration experience, whether from retail, hospitality, office, or another background.

Please note: Applicants must be available for the full duration of the training period with no annual leave booked (2 weeks from 1st August).

What Youll Be Doing:
• Handling incoming telephone calls and email queries from customers
• Providing clear, accurate, and helpful responses regarding billing
• Updating internal systems with accurate information
• Working as part of a supportive and collaborative team
• Delivering high levels of customer satisfaction in every interaction

What We’re Looking For:
• Previous experience in customer service or administration (call centre experience is not essential)
• Good communication and listening skills
• A positive attitude and willingness to learn
• Ability to work to targets and remain calm under pressure
• Basic IT skills and ability to pick up new systems quickly
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Apply today with your CV or contact Morson Talent for more information.
This is a fantastic opportunity to join Severn Trent and gain valuable experience with a respected organisation.

• Providing proactive and customer focused support, through a ticketing system and by phone
• Liaising directly with suppliers and service providers to help resolve escalated issues
• Proactively monitoring tickets and taking agreed actions to support customers
• Ensure customers and their users are kept up to date on the progress of orders
• Helping the business to drive continuous improvements in service delivery
• Developing and maintaining strong relationships with our customers
• Maintaining accurate records, updating service tickets and systems
• Monitoring and ensuring delivery of contracted KPIs and SLAs

• Minimum of 3 years’ experience in a customer service / Helpdesk role, with proven track record of delivering high-quality services to customers.
• Excellent problem-solving skills.
• Passion for providing exceptional levels of customer service in every interaction.
• Strong written and verbal communication skills and meticulous attention to detail
• Outstanding communication skills, with the ability to build strong relationships with customers, team members, and third-party providers.
• Ability to multi-task, supporting customers with a wide range of support queries.
• Driving Licence (preferred)

• 25 Days Paid Holiday per Annum (plus Bank Holidays)
• Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment)
• Hybrid working
• Casual dress
• Company events
• Flexitime
• Free parking
• Discretionary Annual Bonus linked to key performance metrics for team
• On-site parking

Customer Service Advisor
Warndon - Worcester
£12.88 per hour
Temporary Ongoing Contract
40 hour working week 1-hour unpaid lunch working 5 days from 7
Monday to Friday 7am to 6.00pm, Saturday 8am to 5pm, Sunday 9am to 12 pm.

Customer Service Advisor

The Role

You will work a 5-week rotation with 2 Saturdays and 1 Sunday in every 5 (not on same weekend). The overall purpose of the role is to provide ‘.

WHJS1_UKTJ

Customer Service Administrator needed - Secure role supporting the commercial team.

Tired of job uncertainty? We are partnering with a stable, growing business seeking a talented Customer Service Administrator to join their close-knit team.

What makes this opportunity stand out?

Picture yourself in a role where your organisational skills make a difference. You will provide key administrative support to a successful commercial team, ensuring everything runs smoothly, while enjoying genuine job security and a friendly work environment.

Your rewards:

• £25,000-£27,000 salary (dependent on experience).
• 23 holidays plus the eight Bank Holidays, increasing to 25 days with service.
• An annual bonus scheme to reward your hard work.

A typical day as the Customer Service Administrator:

You will start by checking customer enquiries, ensuring each one receives prompt attention. Throughout the day, you will answer the telephone, process orders, prepare quotations, and keep the CRM system updated. Your telephone and email skills will shine as you build relationships with customers.

Perfect for you if you have:

• Customer service and administration experience
• GCSEs in English and Maths (C or above)
• Experience with Word and Excel

Why wait?

Great customer service administrators keep businesses thriving. If you are ready for a secure position where your skills are valued, apply now!

Apply today - interviews taking place soon!

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Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Universities? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Job Reference: com/3007/96323001/52463997/BU #Universities

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Universities? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Job Reference: com/3007/96325001/52703417/BU #Universities

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!