907 Harrods jobs in London

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism

Responsibilities

• Ensure customer service is of the highest standards at all times
• To support management in achieving all store and company sales targets, operations goals, policies and procedures
• Protect the brands and ensure you meet our personal presentation standards
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• To be an expert in fashion and latest trends

Requirements

Benefits

• Competitive basic salary
• Generous commission structure
• Enviable discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness |  For Freedom | For Unity Against Racism

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism

Responsibilities

• Ensure customer service is of the highest standards at all times
• To support management in achieving all store and company sales targets, operations goals, policies and procedures
• Protect the brands and ensure you meet our personal presentation standards
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• To be an expert in fashion and latest trends

Requirements

Benefits

• Competitive basic salary
• Generous commission structure
• Enviable discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness |  For Freedom | For Unity Against Racism

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism

Responsibilities

• Ensure customer service is of the highest standards at all times
• To support management in achieving all store and company sales targets, operations goals, policies and procedures
• Protect the brands and ensure you meet our personal presentation standards
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• To be an expert in fashion and latest trends

Requirements

Benefits

• Competitive basic salary
• Generous commission structure
• Enviable discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness |  For Freedom | For Unity Against Racism

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism

Responsibilities

• Ensure customer service is of the highest standards at all times
• To support management in achieving all store and company sales targets, operations goals, policies and procedures
• Protect the brands and ensure you meet our personal presentation standards
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• To be an expert in fashion and latest trends

Requirements

Benefits

• Competitive basic salary
• Generous commission structure
• Enviable discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness |  For Freedom | For Unity Against Racism

Retail Sales Specialist - Luxury Retail

Location: White City, London
Hourly Rate: 13.15 PAYE
Contract: Until the end of 2025, with potential for extension
Shifts: 20 hours per week: Monday (phone number removed), Friday ), Saturday (phone number removed), Sunday (phone number removed)

Are you passionate about delivering premium customer experiences? Do you thrive in a sales-driven environment and have a background in luxury retail? This could be your next exciting opportunity.
Our client is seeking a confident and customer-focused Retail Sales Specialist to represent their innovative product range in a leading retail environment. You'll be the face of a globally recognised brand, engaging with customers, showcasing cutting-edge technology, and driving sales through meaningful in-store interactions.

What You'll Be Doing:

• Deliver premium customer engagement by demonstrating product features tailored to individual customer needs.
• Achieve and exceed sales targets, contributing to overall store performance.
• Build strong in-store relationships, becoming a trusted expert and valued part of the retail team.
• Maintain impeccable brand presentation, ensuring displays and stock levels meet brand standards.
• Track and report sales performance using our dedicated platform in real time.

What We're Looking For:

• Experience in luxury or premium retail environments, with a strong focus on delivering exceptional customer service.
• Proven ability to consistently meet or exceed sales targets.
• Confident communicator who can engage customers and build rapport quickly.
• Passionate about technology - whether it's floor care, hair care, or lighting, you'll be excited to share your product knowledge.
• Proactive, results-driven mindset with a keen eye for presentation.
• A team player with an ambitious, can-do attitude and a drive for continuous improvement.

Two years referencing will be required

If you are interested in applying for this position and you meet the requirements, please immediately!

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants.

"Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow!"

• Drive store sales and profitability by setting clear objectives and implementing effective sales strategies.
• Recruit, train, mentor, and develop a high-caliber sales team, fostering a positive and results-oriented work culture.
• Ensure the delivery of an unparalleled luxury customer experience, building strong client relationships.
• Manage store operations efficiently, including inventory control, visual merchandising, and loss prevention.
• Oversee staff scheduling, performance management, and payroll.
• Maintain impeccable store standards, ensuring visual merchandising displays are engaging and aligned with brand guidelines.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Act as the primary point of contact for corporate headquarters and regional management.
• Handle customer escalations and resolve issues with professionalism and diplomacy.
• Uphold the brand's reputation and values at all times.

• Minimum of 5 years of management experience in luxury retail, with at least 2 years in a Senior Store Manager or equivalent role.
• Proven ability to exceed sales targets and drive business growth in a high-end environment.
• Exceptional leadership and people management skills, with a passion for developing talent.
• Strong understanding of luxury market dynamics and customer expectations.
• Excellent communication, interpersonal, and clienteling skills.
• Proficiency in retail management software and POS systems.
• A sophisticated sense of style and an appreciation for luxury products.
• Ability to work flexible hours, including weekends and evenings, as required by the business.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

• Oversee all day-to-day operations of the retail store, ensuring smooth and efficient functioning.
• Drive store sales performance by setting targets, implementing sales strategies, and motivating the sales team.
• Provide exceptional customer service, ensuring all clients receive a personalized and memorable shopping experience.
• Recruit, train, develop, and manage a high-performing team of sales associates.
• Manage inventory, stock levels, and visual merchandising to align with brand standards and maximize sales potential.
• Ensure compliance with all company policies, procedures, and operational standards.
• Monitor store performance, analyze sales data, and report on key metrics to senior management.
• Maintain store appearance and presentation to the highest luxury standards.
• Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
• Foster a positive and collaborative team environment that promotes brand loyalty and employee engagement.

• Proven experience as a Store Manager or Assistant Store Manager within the luxury retail sector, preferably in fashion.
• Demonstrated success in driving sales performance and achieving retail targets.
• Exceptional leadership, coaching, and team management skills.
• A strong understanding of luxury brand principles and customer service excellence.
• Excellent communication, interpersonal, and clienteling skills.
• Proficiency in retail management software and POS systems.
• Passion for fashion and a keen eye for visual merchandising.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by retail operations.
• Strong understanding of inventory management and loss prevention strategies.
• This role is based at our prestigious store location in **London, England, UK**.

• Drive sales performance and achieve revenue targets across all London retail locations.
• Manage and develop a team of store managers and retail associates, fostering a high-performance culture.
• Oversee store operations, including inventory management, visual merchandising, and customer service standards.
• Develop and implement strategic initiatives to enhance customer experience and loyalty.
• Manage store budgets, control costs, and optimize operational efficiency.
• Collaborate with marketing and merchandising teams on campaigns and product launches.
• Ensure adherence to brand standards and maintain the luxury image of the stores.
• Analyze sales data and market trends to inform business decisions.
• Recruit, train, and retain top talent within the retail team.
• Act as a brand ambassador, representing the company's values and ethos.

• Minimum 7 years of experience in retail management, with at least 5 years in a senior leadership role within the luxury goods sector.
• Proven track record of achieving sales targets and driving business growth.
• Exceptional leadership, coaching, and team-building skills.
• Deep understanding of luxury retail operations, customer service principles, and brand management.
• Strong financial acumen and P&L management experience.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to travel regularly within the specified location.
• A sophisticated understanding of fashion, luxury products, and current market trends.

Join a thriving beauty company in London as a Customer Service professional, where you'll play a pivotal role in ensuring exceptional support for customers. This permanent position offers a rewarding opportunity to contribute to a fast growing company.

Client Details

This retail company is a well-established, medium-sized organisation operating in London. Known for its commitment to delivering high-quality products and excellent service, it provides a stable and professional environment for its employees.

Description

The main purpose of this role is to manage the order to invoice process for the UK domestic market, and to provide support and cover to other markets according to requirements. The Customer Service coordinator will receive orders into the system, will work with logistics providers to ensure on-time delivery, will be responsible for accurate invoicing and resolving customer claims.

knowledge and experience

* Managing the order to invoice process ensuring on-time delivery to all customers in the UK region including department stores, high street chains and pharmacies, pure players

* Processing orders from UK customers and coordinating with our Logistics partners to ensure customer requirements are met.

* Liaising with 3PLs, Sales team and customers regarding order queries

* Dealing with stock issues effectively

* Actively seeking improvement on logistics processes to reduce cost

* Identifying and resolving shipping issues and creating best practice

* Responsible for setting up and creating new lines with customers

* Ad hoc activities to support Supply Chain and the wider team

* Microsoft Dynamics experience useful

Profile

A successful Customer Service professional should have:

• Previous experience in a customer-focused role, ideally in the retail industry.
• Strong communication and problem-solving skills.
• Attention to detail and the ability to manage multiple tasks effectively.
• Proficiency in using customer service software and standard office tools.
• A proactive and positive approach to customer interactions.
• Knowledge of retail operations and customer care best practices.

Job Offer

• A competitive salary of 25,000 - 30,000
• Permanent position with growth opportunities in the retail industry.
• Comprehensive training and professional development support.
• An inclusive and supportive work environment in London.
• Employee benefits package to enhance your work-life balance.