5 Help Desk Support jobs in Kent

An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers.

Please note: This is a Fixed Term Maternity Cover Position

OPPORTUNITY HIGHLIGHTS

• Excellent Salary
• 25 Days Holiday
• Monday - Friday
• Highly successful Food Manufacturer

THE Customer Support Coordinator

Are you a detail-driven, customer-focused professional ready to make an impact.

We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain.

As our Customer Support Coordinator, you will:

• Be the key point of contact for customers placing orders
• Accurately process sales contracts and ensure timely delivery
• Coordinate with logistics providers to book transport and negotiate competitive rates
• Prepare shipping and export documentation
• Collaborate with our operations team to meet customer delivery expectations
• Ensure compliance with company policies and maintain accurate records
• Handle urgent order requests, manage stock holdings, and process sample orders
• Support continuous improvement in workflow and customer satisfaction

THE IDEAL CANDIDATE

• Excellent verbal and written communication skills
• Strong organisational abilities with high attention to detail
• Proficiency in Microsoft Excel (advanced level)
• Experience using CRM or ERP systems
• A proactive, adaptable team player who can also work independently
• Excellent time management and a flexible, can-do attitude

If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY!

"Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants."

Kandhu GDPR & Privacy Policy Statement

Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.

Customer Support Executive

Full time, Office based

Up to £30k DOE

North Kent 

Exclusive new role – you won’t see this advertised anywhere else!

Are you an experienced and customer-focused professional with a proactive attitude, looking for your next opportunity in a supportive and well-established business?

Our client, a reputable supplier within the construction industry, is seeking a reliable and detail-oriented Customer Support Executive to join their team on a permanent, full-time basis. This is a fantastic opportunity for someone who enjoys working closely with both customers and internal teams, and who takes pride in delivering excellent service.

Key Responsibilities:

• Act as the primary point of contact for clients, ensuring a consistently high standard of customer service. 
li>Providing administrative support to the Sales Team
• Processing orders and returning quotes to customers
• Supporting a Sales Rep, working closely to support account management efforts and process orders
• Liaising with internal departments including Transport, Warehouse and Purchasing
• Developing strong b2b customer relationships
• Proactive problem solving
• Ensuring seamless communication across the sales function and wider team 
li>Any other duties as required 

Essential requirements:

li>Solid experience working in a heavily administrative customer facing role supporting a sales function (experience within the construction industry is highly desirable)

• Sales order processing withing a business selling products to b2b customers
• A genuine passion for customer service 
li>The ability to keep calm under pressure
• A meticulous attention to detail 
li>Excellent organisation skills with the ability to work quickly under pressure  li>Confident with Microsoft Office especially Excel - (SAP experience is a big plus)
• Problem solving skills
• A collaborative approach

What’s on offer:
You will be joining a friendly and dedicated team where your contribution will be valued. The company offers:

< i>A competitive salary of up to £0,000 depending on experience li>23 days holiday plus bank holidays
• Stability within a supportive team
• Genuine opportunities for progression and skill development
• Sociable Monday to Friday hours
• A company pension scheme
• Long-term progression opportunities

This role is being handled by Nicole Howe , Recruitment Consultant of Business Support for Pearson Whiffin Recruitment .

Not quite the role you are looking for?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £5 000 so far!

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £5 000 so far!

An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers.

Please note: This is a Fixed Term Maternity Cover Position

OPPORTUNITY HIGHLIGHTS

• Excellent Salary
• 25 Days Holiday
• Monday - Friday
• Highly successful Food Manufacturer

THE Customer Support Coordinator

Are you a detail-driven, customer-focused professional ready to make an impact.

We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain.

As our Customer Support Coordinator, you will:

• Be the key point of contact for customers placing orders
• Accurately process sales contracts and ensure timely delivery
• Coordinate with logistics providers to book transport and negotiate competitive rates
• Prepare shipping and export documentation
• Collaborate with our operations team to meet customer delivery expectations
• Ensure compliance with company policies and maintain accurate records
• Handle urgent order requests, manage stock holdings, and process sample orders
• Support continuous improvement in workflow and customer satisfaction

THE IDEAL CANDIDATE

• Excellent verbal and written communication skills
• Strong organisational abilities with high attention to detail
• Proficiency in Microsoft Excel (advanced level)
• Experience using CRM or ERP systems
• A proactive, adaptable team player who can also work independently
• Excellent time management and a flexible, can-do attitude

If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY!

"Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants."

Kandhu GDPR & Privacy Policy Statement

Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.

Digital Customer Support Executive - Live Chat

Maidstone

Salary - 26,000 per annum

Start date - ASAP

Hybrid working - 4 Days work from home / 1 Day in Office

Our client, a well-established and growing business based in Maidstone, is looking to recruit a Digital Customer Support Executive to join their team on a hybrid working basis. This is a fantastic opportunity for a candidate with strong administrative and customer service skills, particularly in a digital environment, to contribute to a friendly and supportive organisation.

The successful candidate will be responsible for handling live chat enquiries, email support, and administrative tasks to ensure smooth customer interactions and back-office processes. The role offers a great balance of home and office working, with four days from home and one day in the office each week.

Responsibilities:

• Respond to customer enquiries via live chat and email in a timely and professional manner
• Maintain accurate and up-to-date records on internal systems
• Respond to a high volume of customer queries
• Coordinate with internal departments to resolve customer issues
• Provide general administrative support to the wider team

Candidate Requirements:

• Proven experience in a customer service or administrative role
• Excellent written communication skills and attention to detail
• Confident using online platforms, CRM systems, and digital tools
• Proactive, organised, and able to work independently

To apply, please submit your CV today. Early applications are encouraged, as the client is looking to appoint quickly.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.