398 Hospitality jobs in Aberdeen
Operations Supervisor - Hospitality
AB10 1AA Aberdeen, Scotland
£28000 Annually
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Posted 2 days ago
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Aberdeen, Scotland, UK
Our client, a well-regarded establishment within the Hospitality & Tourism sector, is looking for an enthusiastic and reliable Operations Supervisor to join their team in Aberdeen, Scotland, UK . This role is crucial in ensuring the smooth and efficient day-to-day running of our client's operations, focusing on delivering outstanding service to guests. The Operations Supervisor will be responsible for overseeing front-of-house and back-of-house activities, ensuring that all service standards are met and exceeded. Key responsibilities include managing and motivating the operational team, scheduling staff, and ensuring adequate coverage; monitoring inventory levels and coordinating with suppliers for timely deliveries; and maintaining high standards of cleanliness, hygiene, and safety across all operational areas. You will also be involved in handling guest inquiries, complaints, and requests, ensuring prompt and satisfactory resolutions. The supervisor will assist in implementing new operational procedures, conducting staff training, and promoting a positive work environment. This role requires a hands-on approach, excellent leadership qualities, and a strong understanding of hospitality operations. The ideal candidate will have prior experience in a supervisory role within the hospitality industry, possess strong communication and problem-solving skills, and be passionate about delivering exceptional customer service. A flexible approach to working hours, including evenings and weekends, is essential.
Qualifications:
Our client, a well-regarded establishment within the Hospitality & Tourism sector, is looking for an enthusiastic and reliable Operations Supervisor to join their team in Aberdeen, Scotland, UK . This role is crucial in ensuring the smooth and efficient day-to-day running of our client's operations, focusing on delivering outstanding service to guests. The Operations Supervisor will be responsible for overseeing front-of-house and back-of-house activities, ensuring that all service standards are met and exceeded. Key responsibilities include managing and motivating the operational team, scheduling staff, and ensuring adequate coverage; monitoring inventory levels and coordinating with suppliers for timely deliveries; and maintaining high standards of cleanliness, hygiene, and safety across all operational areas. You will also be involved in handling guest inquiries, complaints, and requests, ensuring prompt and satisfactory resolutions. The supervisor will assist in implementing new operational procedures, conducting staff training, and promoting a positive work environment. This role requires a hands-on approach, excellent leadership qualities, and a strong understanding of hospitality operations. The ideal candidate will have prior experience in a supervisory role within the hospitality industry, possess strong communication and problem-solving skills, and be passionate about delivering exceptional customer service. A flexible approach to working hours, including evenings and weekends, is essential.
Qualifications:
- Previous experience in a supervisory or management role within the hospitality industry.
- Strong understanding of hotel or restaurant operations.
- Excellent leadership, communication, and interpersonal skills.
- Ability to train and motivate a team effectively.
- Proficiency in customer service techniques and conflict resolution.
- Knowledge of health, safety, and hygiene regulations.
- Flexibility to work varied shifts, including weekends and holidays.
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Hospitality Operations Manager
AB10 1NR Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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Our client, a prominent player in the hospitality and tourism sector, is looking for a dynamic and experienced Hospitality Operations Manager to oversee the day-to-day running of their esteemed establishment. This role is central to ensuring exceptional guest experiences and maintaining high standards of service and operational efficiency. The position is based in **Aberdeen, Scotland, UK**, and requires a hands-on approach to management. You will be responsible for managing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and facility management. Your key duties will involve staff recruitment, training, and performance management, as well as budget management, inventory control, and ensuring compliance with health and safety regulations. The ideal candidate will have a strong background in hospitality management, with proven experience in a similar role. Excellent leadership, communication, and interpersonal skills are essential for motivating and managing a diverse team. A deep understanding of operational best practices, customer service standards, and the hospitality industry landscape is required. Proficiency in property management systems (PMS) and other relevant software is also important. We are seeking a proactive, organized, and results-oriented individual with a passion for service excellence and a commitment to creating memorable experiences for guests. This is an excellent opportunity to advance your career in the hospitality sector and contribute to the success of a thriving business. Join our client's dedicated team and lead with excellence in a vibrant and customer-focused environment.
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1
Remote Hospitality Consultant
AB25 2AU Aberdeen, Scotland
£45000 Annually
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Posted 2 days ago
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Our client, a highly respected consultancy serving the hospitality sector, is seeking a talented and experienced Remote Hospitality Consultant to join their dedicated, fully remote team. This role offers the opportunity to provide expert advice and strategic solutions to a diverse range of hospitality businesses across the globe, all from the comfort of your home office. If you possess deep industry knowledge, excellent analytical skills, and a passion for improving guest experiences and operational efficiency, this is the perfect fit.
As a Remote Hospitality Consultant, your primary responsibility will be to assess client operations, identify areas for improvement, and develop tailored strategies to enhance performance. You will conduct in-depth market research, analyse financial data, and evaluate service standards to provide actionable recommendations. Your duties will include creating business plans, developing operational procedures, advising on marketing and branding strategies, and assisting with menu engineering and pricing. You will also work with clients on staff training, customer service enhancement, and technology adoption to drive success. Building and maintaining strong, trusted relationships with clients will be central to this role, ensuring their satisfaction and ongoing engagement. Regular virtual meetings, comprehensive reporting, and presentation of findings to key stakeholders will be essential components of your work. The ability to work autonomously and deliver high-quality consulting services remotely is paramount.
The ideal candidate will have a Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 5 years of progressive experience within the hospitality industry. Direct experience in consulting or a significant role advising businesses on strategy, operations, or guest experience is highly desirable. You should possess exceptional analytical, problem-solving, and critical thinking skills, with a keen understanding of industry trends and best practices. Outstanding communication, presentation, and interpersonal skills are essential, as is the ability to effectively convey complex ideas to diverse audiences. Proficiency in data analysis tools and presentation software is required. A proactive, client-focused approach and the ability to manage multiple projects simultaneously in a remote setting are critical for success. This is an exciting chance to shape the future of businesses in the vibrant hospitality sector.
We are looking for an innovative and client-centric professional ready to make a significant impact in the hospitality industry through expert remote consultancy. Join our client and be part of a forward-thinking organisation.
As a Remote Hospitality Consultant, your primary responsibility will be to assess client operations, identify areas for improvement, and develop tailored strategies to enhance performance. You will conduct in-depth market research, analyse financial data, and evaluate service standards to provide actionable recommendations. Your duties will include creating business plans, developing operational procedures, advising on marketing and branding strategies, and assisting with menu engineering and pricing. You will also work with clients on staff training, customer service enhancement, and technology adoption to drive success. Building and maintaining strong, trusted relationships with clients will be central to this role, ensuring their satisfaction and ongoing engagement. Regular virtual meetings, comprehensive reporting, and presentation of findings to key stakeholders will be essential components of your work. The ability to work autonomously and deliver high-quality consulting services remotely is paramount.
The ideal candidate will have a Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 5 years of progressive experience within the hospitality industry. Direct experience in consulting or a significant role advising businesses on strategy, operations, or guest experience is highly desirable. You should possess exceptional analytical, problem-solving, and critical thinking skills, with a keen understanding of industry trends and best practices. Outstanding communication, presentation, and interpersonal skills are essential, as is the ability to effectively convey complex ideas to diverse audiences. Proficiency in data analysis tools and presentation software is required. A proactive, client-focused approach and the ability to manage multiple projects simultaneously in a remote setting are critical for success. This is an exciting chance to shape the future of businesses in the vibrant hospitality sector.
We are looking for an innovative and client-centric professional ready to make a significant impact in the hospitality industry through expert remote consultancy. Join our client and be part of a forward-thinking organisation.
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2
Remote Hospitality Operations Manager
AB10 1AN Aberdeen, Scotland
£50000 Annually
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Posted 1 day ago
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Our client is looking for an experienced and dynamic Remote Hospitality Operations Manager to oversee and enhance their hospitality services. This is a fully remote position, enabling you to manage operations from any location within the UK. You will be responsible for ensuring the highest standards of service delivery, operational efficiency, and guest satisfaction across various hospitality outlets. Your key responsibilities will include developing and implementing operational policies and procedures, managing budgets and controlling costs, and optimizing resource allocation. You will also focus on staff training and development, performance management, and ensuring compliance with health, safety, and hygiene regulations. The ideal candidate will have a strong background in hospitality management, with a proven ability to lead teams and drive operational excellence. Excellent leadership, problem-solving, and communication skills are essential. Experience with hospitality management software, revenue management principles, and customer relationship management (CRM) systems would be advantageous. You should possess a deep understanding of the hospitality industry and a passion for delivering exceptional guest experiences. This role requires a proactive and results-oriented individual who can effectively manage remote teams and contribute to strategic planning. You will be instrumental in identifying areas for improvement, implementing innovative solutions, and maintaining brand standards. Join our forward-thinking company and play a key role in elevating our hospitality offerings through effective remote management. This is an exciting opportunity to leverage your expertise in a challenging and rewarding remote role within the vibrant hospitality sector.
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3
Remote Hospitality Event Coordinator
AB10 1AE Aberdeen, Scotland
£25 Hourly
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Posted 1 day ago
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Our client, a prominent player in the hospitality and tourism sector, is seeking a creative and organised Remote Hospitality Event Coordinator to manage a portfolio of virtual and hybrid events. This role is ideal for a proactive individual who thrives in a dynamic, remote-first environment. You will be responsible for the end-to-end planning, coordination, and execution of a variety of events, including conferences, webinars, product launches, and client appreciation events. Your duties will include liaising with clients to understand their event objectives, sourcing and managing virtual platforms and suppliers, developing event timelines and budgets, coordinating event logistics, managing speaker engagements, and ensuring a seamless attendee experience. You will also be responsible for post-event analysis and reporting. The ideal candidate will have a strong background in event management, ideally within the hospitality or a related industry, with at least 3 years of experience. Proven success in coordinating virtual and hybrid events, exceptional organisational and time-management skills, and proficiency with event management software and virtual collaboration tools are essential. Strong communication and interpersonal skills are required to effectively manage stakeholders and deliver outstanding results remotely. A passion for the hospitality industry and a creative approach to event design are highly valued. This is a fantastic opportunity to work flexibly and contribute to exciting projects within a forward-thinking company.
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4
Senior Hospitality Operations Manager
AB10 1AJ Aberdeen, Scotland
£40000 Annually
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Posted 1 day ago
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Our client, a highly regarded hotel and venue in the heart of Aberdeen, Scotland, UK , is seeking an experienced Senior Hospitality Operations Manager to oversee daily operations and ensure exceptional guest experiences. This hands-on role requires a strong leader with a deep understanding of the hospitality industry, excellent operational skills, and a passion for service excellence. You will be responsible for managing various departments, optimizing efficiency, and contributing to the overall success and reputation of the establishment.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and manage the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and events.
- Ensure the highest standards of guest service are consistently met and exceeded.
- Manage staff performance, provide training, and foster a positive and productive work environment.
- Develop and implement operational policies and procedures to improve efficiency and guest satisfaction.
- Manage budgets, control costs, and optimize revenue streams for all operational departments.
- Conduct regular inspections of facilities to ensure cleanliness, safety, and compliance with standards.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Liaise with department heads to ensure seamless coordination of services.
- Manage inventory, procurement, and vendor relationships.
- Contribute to strategic planning and business development initiatives for the venue.
Qualifications:
- Proven experience (minimum 5 years) in a management role within the hospitality industry, preferably in hotels or similar venues.
- Demonstrable experience in managing multiple operational departments.
- Strong understanding of hotel operations, customer service standards, and industry best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage budgets, control costs, and drive profitability.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays.
- A genuine passion for hospitality and creating memorable guest experiences.
- Candidates must be eligible to work in the UK.
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5
Remote Hospitality Operations Coordinator
AB10 1AA Aberdeen, Scotland
£26000 Annually
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Posted 2 days ago
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Job Description
Our client, a renowned hospitality group, is seeking an efficient and organised Remote Hospitality Operations Coordinator to support their diverse operations. This is a completely remote position, allowing you to contribute to our success from the comfort of your home. You will play a crucial role in ensuring the seamless execution of daily operations across various hospitality venues, managing administrative tasks, coordinating with on-site teams, and maintaining high service standards. Key responsibilities include assisting with event planning and execution, managing booking systems, coordinating staff rotas, handling guest inquiries and feedback, and ensuring all operational protocols are followed. The ideal candidate will have a passion for hospitality, excellent communication and customer service skills, and a strong ability to multitask and manage time effectively in a remote setting. Experience within the hospitality industry is essential, as is proficiency in various booking and management software. You should be detail-oriented, proactive, and capable of working independently while collaborating effectively with remote and on-site teams. This role offers a fantastic opportunity to be an integral part of the hospitality sector without the need for a physical office presence, contributing to memorable guest experiences through diligent coordination and support.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Support the management of daily operations for hospitality venues remotely.
- Coordinate with on-site staff, including scheduling and task delegation.
- Manage booking systems and ensure accurate record-keeping.
- Assist in the planning and coordination of events and special functions.
- Handle guest inquiries, feedback, and service recovery initiatives.
- Ensure adherence to operational policies, procedures, and service standards.
- Manage inventory for operational supplies and liaise with vendors as needed.
- Process invoices and manage expense reports for operational activities.
- Maintain effective communication channels between remote teams and management.
- Contribute to continuous improvement of operational processes.
Qualifications:
- Proven experience in hospitality operations or a similar coordination role.
- Experience working remotely or managing remote teams is highly beneficial.
- Excellent customer service and communication skills.
- Proficiency with hospitality management software (e.g., booking systems, POS).
- Strong organizational and multitasking abilities.
- Ability to work independently with minimal supervision.
- A proactive approach to problem-solving and attention to detail.
- Passion for the hospitality industry.
- High school diploma or equivalent; hospitality-related certification or degree is a plus.
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6
Head of Hospitality Operations
AB10 1AA Aberdeen, Scotland
£70000 annum + ben
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Posted 2 days ago
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Our client, a prestigious hospitality group, is seeking a highly experienced and strategic Head of Hospitality Operations to oversee their diverse portfolio of establishments. This fully remote role offers a unique opportunity to shape and elevate the operational standards across multiple venues from a central command. You will be responsible for driving operational excellence, enhancing customer experience, managing budgets, and ensuring the highest standards of service delivery and profitability. The Head of Hospitality Operations will lead and inspire teams, implement best practices, and develop innovative strategies to optimize performance and drive growth. This role requires exceptional leadership, commercial acumen, and a deep understanding of the hospitality industry. Key responsibilities include:
- Overseeing the day-to-day operations of multiple hospitality venues, ensuring consistent quality and service delivery.
- Developing and implementing strategic operational plans to enhance guest satisfaction and profitability.
- Managing budgets, controlling costs, and maximizing revenue across all operations.
- Setting and maintaining high standards for food, beverage, service, and overall guest experience.
- Leading, mentoring, and developing operational teams, fostering a culture of excellence and accountability.
- Implementing and refining operational policies, procedures, and training programs.
- Monitoring industry trends and competitor activities to identify opportunities for innovation and improvement.
- Ensuring compliance with health, safety, and hygiene regulations across all venues.
- Collaborating with marketing, sales, and finance departments to align operational strategies with business goals.
- Managing supplier relationships and negotiating contracts to optimize purchasing and inventory.
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7
Remote Hospitality Operations Consultant
AB25 1NB Aberdeen, Scotland
£60000 annum (cont
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Posted 2 days ago
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We are seeking an experienced and insightful Remote Hospitality Operations Consultant to join our team, offering expertise to hotels, restaurants, and event venues across the globe. In this fully remote role, you will leverage your extensive knowledge of the hospitality industry to analyze operational efficiency, identify areas for improvement, and develop strategic recommendations that enhance guest experiences, optimize revenue, and streamline operational processes. Your responsibilities will include conducting in-depth operational audits, developing bespoke business plans, advising on staffing and training, implementing cost-control measures, and assisting clients in navigating current industry challenges. You will engage directly with clients through virtual meetings, providing actionable insights and measurable solutions. The ideal candidate possesses a comprehensive understanding of hotel and restaurant management, food and beverage operations, guest services, and financial management within the hospitality sector. Proven experience in a senior management role within hospitality, coupled with strong analytical, problem-solving, and consulting skills, is required. Excellent communication and presentation abilities, especially in a virtual setting, are paramount. A degree in Hospitality Management or a related business field is highly desirable. This remote position offers unparalleled flexibility, allowing you to work from any location while making a significant impact on client businesses within the vibrant hospitality industry.
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8
Remote Hospitality Operations Manager
AB10 1BE Aberdeen, Scotland
£50000 Annually
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Posted 2 days ago
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Job Description
Our client is a leading international hospitality group seeking an experienced and dynamic Remote Hospitality Operations Manager to oversee their diverse portfolio of properties. This is a fully remote position, offering the flexibility to manage operations from anywhere. You will be instrumental in ensuring the highest standards of service, operational efficiency, and guest satisfaction across all managed locations.
Key Responsibilities:
Qualifications:
This role requires a highly organized and proactive individual with a passion for the hospitality industry and a proven ability to lead teams remotely. Join us and make a significant impact on our guest experiences worldwide.
Key Responsibilities:
- Oversee day-to-day operations of multiple hospitality venues, ensuring seamless service delivery.
- Develop and implement operational strategies to enhance guest experience and profitability.
- Monitor key performance indicators (KPIs) and implement corrective actions to improve performance.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Recruit, train, and mentor on-site management teams, fostering a culture of excellence.
- Ensure compliance with health, safety, and sanitation regulations across all properties.
- Develop and maintain strong relationships with suppliers and vendors.
- Handle guest feedback and resolve escalated issues promptly and effectively.
- Implement and oversee brand standards and service quality initiatives.
- Collaborate with marketing and sales teams to drive business growth.
- Conduct regular virtual property inspections and audits to ensure standards are met.
- Stay abreast of industry trends and best practices to drive innovation and continuous improvement.
Qualifications:
- Proven experience in a senior management role within the hospitality industry (hotels, resorts, restaurants).
- Demonstrable success in managing multiple properties or a large-scale operation.
- Strong understanding of hotel/restaurant operations, including front office, F&B, housekeeping, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and other relevant operational tools.
- Strong financial acumen and experience with budgeting and P&L management.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Problem-solving skills with a keen eye for detail.
- Commitment to delivering exceptional customer service.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
This role requires a highly organized and proactive individual with a passion for the hospitality industry and a proven ability to lead teams remotely. Join us and make a significant impact on our guest experiences worldwide.
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