391 Hospitality jobs in Aberdeen

Hospitality Operations Manager

AB10 6BG Aberdeen, Scotland £38000 Annually WhatJobs

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full-time
Our client, a popular hospitality venue located in the vibrant city of Aberdeen , is seeking a highly motivated and experienced Hospitality Operations Manager. This is a crucial role responsible for overseeing the day-to-day operations of the establishment, ensuring exceptional guest experiences, and driving profitability. The ideal candidate will possess strong leadership qualities, a comprehensive understanding of hospitality management, and a passion for delivering outstanding service. You will manage various departments, including front of house, food and beverage, and events, ensuring seamless coordination and adherence to high standards. Responsibilities include: Directing and managing daily operations across all hospitality departments; Developing and implementing operational strategies to enhance efficiency and guest satisfaction; Managing staff schedules, training, and performance, fostering a positive and productive work environment; Overseeing budget management, cost control, and revenue generation initiatives; Ensuring compliance with health, safety, and hygiene regulations; Managing inventory, procurement, and supplier relationships; Handling guest feedback and resolving issues to ensure exceptional service delivery; Collaborating with marketing and sales teams to promote the venue and drive bookings; Implementing and maintaining quality standards across all service touchpoints; Staying abreast of industry trends and identifying opportunities for innovation and service improvement. Qualifications: Proven experience in hospitality management, with a minimum of 3-5 years in a supervisory or managerial role; Strong understanding of F&B operations, event management, and front desk procedures; Excellent leadership, communication, and interpersonal skills; Demonstrated ability to manage budgets and control costs effectively; A strong focus on customer service and a passion for delivering memorable guest experiences; Proficiency in relevant hospitality software and systems; Ability to work flexible hours, including evenings and weekends, as required by the business needs. This is a fantastic opportunity for a dedicated hospitality professional to take on a challenging and rewarding role in a thriving sector in Aberdeen . If you are ready to lead a team and elevate the guest experience, apply today.
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Senior Events Coordinator - Hospitality

AB10 1AA Aberdeen, Scotland £28000 Annually WhatJobs

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full-time
Our client, a prestigious hospitality venue, is seeking a dynamic and experienced Senior Events Coordinator to join their team in **Aberdeen, Scotland, UK**. This role requires a passion for creating memorable experiences and a meticulous approach to event management. You will be responsible for coordinating all aspects of events, from initial client consultations to post-event follow-up, ensuring seamless execution and client satisfaction. This includes managing event logistics, liaising with suppliers, coordinating staff, and overseeing budgets.

The ideal candidate will have a proven track record in event planning within the hospitality or events industry. You will be adept at managing multiple events simultaneously, handling client inquiries professionally, and troubleshooting any issues that may arise during events. Key responsibilities include developing event proposals, creating detailed event timelines, managing catering arrangements, and ensuring compliance with health and safety regulations. You will work closely with the sales and marketing teams to promote event services and attract new business. Strong organizational skills, attention to detail, and excellent communication and interpersonal abilities are essential. This role offers an exciting opportunity to contribute to the success of a renowned establishment and deliver exceptional events for a diverse clientele. You will be expected to demonstrate creativity, problem-solving skills, and a commitment to providing outstanding service.

Responsibilities:
  • Coordinate and manage all types of events from conception to completion.
  • Liaise with clients to understand their event needs and requirements.
  • Develop event proposals, timelines, and budgets.
  • Manage vendor relationships and negotiate contracts.
  • Oversee event logistics, including venue setup, catering, and AV.
  • Ensure seamless execution of events on the day.
  • Handle client inquiries and provide exceptional customer service.
  • Collaborate with internal teams (catering, sales, operations).
  • Conduct post-event evaluations and gather client feedback.
  • Maintain up-to-date knowledge of event industry trends.
Qualifications:
  • Proven experience in event coordination or event management.
  • Strong understanding of event planning principles and best practices.
  • Excellent organizational and time management skills.
  • Exceptional communication and interpersonal abilities.
  • Proficiency in event management software is a plus.
  • Ability to work under pressure and meet tight deadlines.
  • Customer-focused with a passion for delivering high-quality events.
  • Experience within the hospitality sector is advantageous.
  • Bachelor's degree in Hospitality Management, Marketing, or a related field is preferred.
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Head of Hospitality Operations

AB24 5GG Aberdeen, Scotland £60000 Annually WhatJobs

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full-time
Our client is seeking a highly experienced and dynamic Head of Hospitality Operations to lead and manage their extensive hospitality services in Aberdeen, Scotland, UK . This senior role is responsible for overseeing all aspects of hotel operations, including accommodation, food and beverage, events, and guest services, ensuring the delivery of exceptional guest experiences and driving operational efficiency and profitability. You will be instrumental in setting strategic direction, managing budgets, leading diverse teams, and maintaining the highest standards of quality and service.

Key Responsibilities:
  • Develop and implement strategic operational plans to achieve business objectives and enhance guest satisfaction.
  • Oversee the day-to-day operations of all hospitality departments, ensuring seamless service delivery.
  • Manage departmental budgets, controlling costs and maximizing revenue opportunities.
  • Lead, mentor, and develop a high-performing team of department managers and staff.
  • Ensure all operational activities comply with health, safety, licensing, and environmental regulations.
  • Implement and maintain high standards of quality, service, and presentation across all guest touchpoints.
  • Develop and execute marketing and sales strategies to drive occupancy and event bookings.
  • Manage supplier relationships and procurement processes to ensure optimal value and quality.
  • Analyze performance metrics and market trends to identify areas for improvement and innovation.
  • Handle guest feedback and complaints, resolving issues promptly and professionally.
  • Foster a positive and engaging work environment that promotes teamwork and service excellence.
  • Contribute to the overall strategic development and success of the hospitality brand.
The ideal candidate will possess a strong background in hospitality management, with extensive experience in senior operational leadership roles within hotels, resorts, or large hospitality venues. A proven track record in financial management, team leadership, and driving operational excellence is essential. Excellent communication, interpersonal, and problem-solving skills are required. This is a hybrid role, requiring availability for on-site management and strategic planning within the Aberdeen area, with potential for remote work on specific strategic or administrative tasks as agreed with senior management. A passion for delivering outstanding guest experiences and a commitment to leading by example are key attributes.
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Remote Hospitality Operations Manager

AB10 1AB Aberdeen, Scotland £48000 Annually WhatJobs

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full-time
Our client is seeking an experienced and strategic Remote Hospitality Operations Manager to oversee and optimize their hospitality services and offerings. This is a unique opportunity to leverage your expertise in the hospitality sector within a fully remote capacity. You will be responsible for developing and implementing operational strategies that enhance guest satisfaction, drive revenue, and ensure efficient service delivery across various digital platforms and partnerships. Your role will involve managing relationships with third-party vendors, service providers, and potentially remote teams responsible for customer engagement and support. You will analyze operational data to identify trends, pinpoint areas for improvement, and develop innovative solutions to enhance the guest experience. Creating and maintaining high standards of service excellence, ensuring compliance with relevant regulations, and managing budgets are key aspects of this position. You will also be involved in the development of new hospitality initiatives and the continuous improvement of existing services. The ideal candidate will possess a deep understanding of the hospitality industry, with a proven track record in operations management, service design, or a related field. Exceptional leadership, communication, and problem-solving skills are essential. Proficiency in using virtual collaboration tools, CRM systems, and operational management software is required. The ability to work autonomously, manage complex projects, and influence stakeholders remotely is paramount. You should be adept at fostering a culture of service excellence and driving performance in a virtual environment. This is a challenging and rewarding role for a visionary leader passionate about transforming the hospitality experience. Join our client and help shape the future of hospitality services.
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Director of Hospitality Operations

AB10 1AA Aberdeen, Scotland £75000 Annually WhatJobs

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full-time
Our client is seeking a visionary and results-driven Director of Hospitality Operations to lead their expanding portfolio. This is a fully remote leadership role, providing the opportunity to shape exceptional guest experiences and drive operational excellence from anywhere in the UK. You will be responsible for overseeing all aspects of hospitality operations, ensuring the highest standards of service, quality, and financial performance across various establishments. Your strategic leadership will be key to elevating our brand and guest satisfaction.

Responsibilities:
  • Develop and implement strategic operational plans to achieve business objectives and enhance profitability across all hospitality venues.
  • Oversee daily operations, including front office, food and beverage, housekeeping, and events, ensuring seamless service delivery.
  • Set and maintain the highest standards for guest service, ensuring a memorable and positive experience for all patrons.
  • Manage budgets, control costs, and optimize revenue streams to maximize financial performance.
  • Lead, mentor, and inspire a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement.
  • Develop and implement operational policies and procedures to ensure efficiency, safety, and compliance with all regulations.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Collaborate with marketing and sales teams to develop strategies that drive business growth and enhance brand reputation.
  • Oversee procurement and inventory management to ensure quality and cost-effectiveness.
  • Stay abreast of industry trends, innovations, and best practices in hospitality management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or equivalent advanced degree is preferred.
  • Minimum of 10 years of progressive experience in hospitality operations management, with at least 5 years in a senior leadership role.
  • Proven track record of successfully managing multi-site hospitality operations and achieving financial targets.
  • Extensive knowledge of hotel and restaurant operations, including F&B management, event planning, and guest services.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong financial acumen and P&L management experience.
  • Proficiency in hospitality management software and systems.
  • Ability to think strategically, problem-solve effectively, and make sound decisions under pressure.
  • Demonstrated ability to motivate and develop teams in a remote leadership capacity.
  • Passion for delivering outstanding guest experiences.
This is a premier leadership opportunity for a seasoned hospitality professional who thrives in a remote environment. If you are ready to lead and innovate in the hospitality sector, apply now. Your work will contribute to our esteemed properties, including those associated with Aberdeen, Scotland, UK .
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Remote Hospitality Operations Manager

AB10 1AA Aberdeen, Scotland £45000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking an experienced and dedicated Remote Hospitality Operations Manager to oversee and optimise the operational efficiency of their hospitality ventures. This is a fully remote role, offering the flexibility to manage operations from anywhere. You will be responsible for ensuring exceptional guest experiences, maintaining high standards of service, and driving profitability across various hospitality outlets. The ideal candidate will possess a strong background in hotel or restaurant management, excellent leadership qualities, and a proven ability to manage remote teams and operations effectively. You'll be instrumental in setting strategic operational goals and ensuring their successful implementation.

Key Responsibilities:
  • Oversee daily operations of multiple hospitality properties or departments, ensuring smooth and efficient service delivery.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage staff performance, providing training, motivation, and guidance to remote teams.
  • Control operational costs and implement measures to improve profitability and revenue generation.
  • Ensure compliance with health, safety, and hygiene regulations across all outlets.
  • Develop and manage budgets for operational expenses, labor, and supplies.
  • Oversee inventory management, procurement, and vendor relations.
  • Analyze operational data and key performance indicators (KPIs) to identify trends and areas for improvement.
  • Implement and maintain service standards that align with the company's brand and vision.
  • Handle escalated guest complaints and resolve issues promptly and professionally.
  • Collaborate with marketing and sales teams to support promotional activities and optimize occupancy/bookings.
  • Conduct regular performance reviews and provide constructive feedback to team members.
  • Stay updated on industry trends, best practices, and competitor activities.
Qualifications and Experience:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in a senior management role within the hospitality industry (hotels, resorts, restaurants).
  • Demonstrated success in managing operational efficiency and driving profitability.
  • Strong leadership and team management skills, with experience leading remote teams.
  • Excellent understanding of financial management, budgeting, and cost control.
  • Proficiency in hospitality management software and systems.
  • Exceptional problem-solving and decision-making abilities.
  • Outstanding communication, interpersonal, and customer service skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Knowledge of relevant health and safety regulations.
This is an exciting opportunity to lead operational excellence in the hospitality sector for our client, based virtually but supporting operations around Aberdeen, Scotland, UK .
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Senior Hospitality Operations Manager

AB15 4AA Aberdeen, Scotland £55000 Annually WhatJobs

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full-time
Our client is seeking a highly experienced and results-oriented Senior Hospitality Operations Manager to lead and elevate their remote operational strategies. This pivotal role requires a proactive leader capable of driving efficiency, guest satisfaction, and profitability across a distributed network of hospitality services. You will be responsible for developing and implementing best practices in service delivery, team management, and resource allocation, all while ensuring seamless operations without a physical central office. Your expertise will extend to managing budgets, optimizing operational workflows, and implementing innovative solutions to overcome the challenges of a fully remote hospitality environment.

Key Responsibilities:
  • Develop and execute strategic operational plans for the hospitality sector, focusing on remote management and service delivery.
  • Oversee day-to-day operations, ensuring high standards of service quality and customer satisfaction are maintained across all touchpoints.
  • Manage budgets, forecasts, and financial performance for the hospitality division, identifying cost-saving opportunities and revenue enhancement strategies.
  • Lead, mentor, and inspire a diverse, remote-based team of hospitality professionals, fostering a culture of excellence and collaboration.
  • Implement and refine operational policies and procedures to enhance efficiency and compliance in a remote setting.
  • Utilize technology and data analytics to monitor performance, identify trends, and make informed operational decisions.
  • Collaborate with cross-functional teams to ensure alignment with overall business objectives.
  • Proactively identify and address operational risks and challenges, developing mitigation strategies.
  • Drive continuous improvement initiatives to optimize service delivery and operational effectiveness.
  • Stay abreast of industry trends and emerging technologies to maintain a competitive edge.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 8 years of progressive experience in hospitality operations management, with a significant portion in leadership roles.
  • Proven track record of successfully managing operations in a remote or distributed environment.
  • Demonstrated ability to develop and implement strategic operational plans and achieve measurable results.
  • Strong financial acumen, with experience in budgeting, P&L management, and cost control.
  • Excellent leadership and team-building skills, with the ability to motivate and manage remote teams effectively.
  • Exceptional communication, interpersonal, and problem-solving skills.
  • Proficiency in relevant hospitality management software and remote collaboration tools.
  • A passion for delivering exceptional guest experiences and maintaining the highest standards of service.
  • Ability to adapt quickly to changing environments and drive innovation.
This is a fantastic opportunity for a seasoned professional to shape the future of remote hospitality operations. Our client offers a competitive salary and benefits package, along with the flexibility of a fully remote role. The ideal candidate will be based within commutable distance of Aberdeen, Scotland, UK for occasional team gatherings, but the role is primarily remote.
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Hospitality Assistant - Part Time - Aberdeen

AB21 7DU Aberdeen, Scotland Compass Group

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Salary: £12.21 per hourShift hours: Part Time

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.


Here's an idea of what your shift patterns will be: Variable shifts

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

  • Greeting and looking after our guests so they go home delighted
  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about the menu and making recommendations to our guests
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2209/ / /R/BU #SCOT #Energy

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Reference: com/2209/ / /R/BULocation: Aberdeen
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Senior Hospitality Operations Manager (Remote)

AB10 1EU Aberdeen, Scotland £55000 Annually WhatJobs

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full-time
Our client, a dynamic and forward-thinking hospitality group, is seeking an experienced and highly motivated Senior Hospitality Operations Manager to join their fully remote team. This pivotal role is responsible for overseeing and optimizing the operational efficiency and guest experience across multiple establishments. The ideal candidate will possess a proven track record in managing diverse hospitality functions, from front-of-house excellence to back-of-house logistics, all within a remote management framework. You will be instrumental in developing and implementing strategic initiatives to enhance service standards, drive revenue, and maintain cost-effectiveness. This is an exceptional opportunity for a results-oriented professional to make a significant impact on our client's reputation and profitability.

Key Responsibilities:
  • Develop, implement, and monitor operational strategies to ensure seamless service delivery and exceptional guest satisfaction across all venues.
  • Lead and mentor remote teams, fostering a culture of high performance, collaboration, and continuous improvement.
  • Conduct regular performance reviews and provide constructive feedback to operational staff.
  • Manage budgets, control costs, and identify opportunities for revenue enhancement and efficiency gains.
  • Oversee inventory management, procurement processes, and supplier relationships.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Analyze operational data and prepare comprehensive reports on key performance indicators (KPIs) for senior management.
  • Collaborate with marketing and sales teams to align operational efforts with business objectives.
  • Stay abreast of industry trends and best practices in hospitality management to drive innovation.
  • Resolve escalated guest complaints and operational issues promptly and professionally.
  • Develop and maintain standard operating procedures (SOPs) for all key hospitality functions.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hospitality operations management, with at least 3 years in a senior leadership role.
  • Demonstrated ability to manage and motivate remote teams effectively.
  • Strong understanding of financial management, budgeting, and P&L analysis.
  • Excellent problem-solving, decision-making, and negotiation skills.
  • Exceptional communication and interpersonal abilities.
  • Proficiency in relevant hospitality management software and MS Office Suite.
  • Ability to work independently and manage time effectively in a remote setting.
  • Passion for delivering outstanding guest experiences and a deep understanding of the hospitality industry.
  • This is a fully remote position based out of **Aberdeen, Scotland, UK**, requiring a dedicated home office setup and reliable internet connection.
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Lead Cleaning Supervisor, Hospitality Sector

AB24 5NP Aberdeen, Scotland £25000 Annually WhatJobs

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full-time
A prestigious hospitality group is seeking a highly organised and motivated Lead Cleaning Supervisor to oversee the cleaning operations across their flagship venue. This role is essential for maintaining the highest standards of cleanliness, hygiene, and presentation, ensuring an exceptional experience for guests. You will lead, train, and manage a team of cleaning staff, ensuring efficient task allocation, performance monitoring, and adherence to schedules. Responsibilities include developing and implementing detailed cleaning plans and checklists, ensuring all areas are cleaned to exacting standards, including public spaces, guest rooms, back-of-house areas, and event spaces. You will be responsible for inventory management of cleaning supplies and equipment, ordering replacements as needed, and ensuring proper storage and maintenance. Conducting regular inspections to ensure quality control and compliance with health and safety regulations (e.g., COSHH) is crucial. You will also handle staff scheduling, training on new cleaning techniques and products, and addressing any staff performance issues. The ideal candidate will have previous supervisory experience within a cleaning or facilities management role, preferably within the hospitality, hotel, or large venue sector. Strong leadership, communication, and interpersonal skills are essential. A thorough understanding of cleaning chemicals, equipment, and best practices in hygiene management is required. You should be able to motivate a team, manage multiple priorities, and work effectively under pressure. Attention to detail and a commitment to excellence are paramount. This is a hands-on leadership role offering the chance to make a significant impact on the guest experience and operational efficiency. The position is based in **Aberdeen, Scotland, UK**.
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