391 Hospitality jobs in Aberdeen
Hospitality Operations Manager
Posted 2 days ago
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Senior Events Coordinator - Hospitality
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The ideal candidate will have a proven track record in event planning within the hospitality or events industry. You will be adept at managing multiple events simultaneously, handling client inquiries professionally, and troubleshooting any issues that may arise during events. Key responsibilities include developing event proposals, creating detailed event timelines, managing catering arrangements, and ensuring compliance with health and safety regulations. You will work closely with the sales and marketing teams to promote event services and attract new business. Strong organizational skills, attention to detail, and excellent communication and interpersonal abilities are essential. This role offers an exciting opportunity to contribute to the success of a renowned establishment and deliver exceptional events for a diverse clientele. You will be expected to demonstrate creativity, problem-solving skills, and a commitment to providing outstanding service.
Responsibilities:
- Coordinate and manage all types of events from conception to completion.
- Liaise with clients to understand their event needs and requirements.
- Develop event proposals, timelines, and budgets.
- Manage vendor relationships and negotiate contracts.
- Oversee event logistics, including venue setup, catering, and AV.
- Ensure seamless execution of events on the day.
- Handle client inquiries and provide exceptional customer service.
- Collaborate with internal teams (catering, sales, operations).
- Conduct post-event evaluations and gather client feedback.
- Maintain up-to-date knowledge of event industry trends.
- Proven experience in event coordination or event management.
- Strong understanding of event planning principles and best practices.
- Excellent organizational and time management skills.
- Exceptional communication and interpersonal abilities.
- Proficiency in event management software is a plus.
- Ability to work under pressure and meet tight deadlines.
- Customer-focused with a passion for delivering high-quality events.
- Experience within the hospitality sector is advantageous.
- Bachelor's degree in Hospitality Management, Marketing, or a related field is preferred.
Head of Hospitality Operations
Posted 2 days ago
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Key Responsibilities:
- Develop and implement strategic operational plans to achieve business objectives and enhance guest satisfaction.
- Oversee the day-to-day operations of all hospitality departments, ensuring seamless service delivery.
- Manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Lead, mentor, and develop a high-performing team of department managers and staff.
- Ensure all operational activities comply with health, safety, licensing, and environmental regulations.
- Implement and maintain high standards of quality, service, and presentation across all guest touchpoints.
- Develop and execute marketing and sales strategies to drive occupancy and event bookings.
- Manage supplier relationships and procurement processes to ensure optimal value and quality.
- Analyze performance metrics and market trends to identify areas for improvement and innovation.
- Handle guest feedback and complaints, resolving issues promptly and professionally.
- Foster a positive and engaging work environment that promotes teamwork and service excellence.
- Contribute to the overall strategic development and success of the hospitality brand.
Remote Hospitality Operations Manager
Posted 2 days ago
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Director of Hospitality Operations
Posted 2 days ago
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Responsibilities:
- Develop and implement strategic operational plans to achieve business objectives and enhance profitability across all hospitality venues.
- Oversee daily operations, including front office, food and beverage, housekeeping, and events, ensuring seamless service delivery.
- Set and maintain the highest standards for guest service, ensuring a memorable and positive experience for all patrons.
- Manage budgets, control costs, and optimize revenue streams to maximize financial performance.
- Lead, mentor, and inspire a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement.
- Develop and implement operational policies and procedures to ensure efficiency, safety, and compliance with all regulations.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Collaborate with marketing and sales teams to develop strategies that drive business growth and enhance brand reputation.
- Oversee procurement and inventory management to ensure quality and cost-effectiveness.
- Stay abreast of industry trends, innovations, and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or equivalent advanced degree is preferred.
- Minimum of 10 years of progressive experience in hospitality operations management, with at least 5 years in a senior leadership role.
- Proven track record of successfully managing multi-site hospitality operations and achieving financial targets.
- Extensive knowledge of hotel and restaurant operations, including F&B management, event planning, and guest services.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and P&L management experience.
- Proficiency in hospitality management software and systems.
- Ability to think strategically, problem-solve effectively, and make sound decisions under pressure.
- Demonstrated ability to motivate and develop teams in a remote leadership capacity.
- Passion for delivering outstanding guest experiences.
Remote Hospitality Operations Manager
Posted 2 days ago
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Key Responsibilities:
- Oversee daily operations of multiple hospitality properties or departments, ensuring smooth and efficient service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage staff performance, providing training, motivation, and guidance to remote teams.
- Control operational costs and implement measures to improve profitability and revenue generation.
- Ensure compliance with health, safety, and hygiene regulations across all outlets.
- Develop and manage budgets for operational expenses, labor, and supplies.
- Oversee inventory management, procurement, and vendor relations.
- Analyze operational data and key performance indicators (KPIs) to identify trends and areas for improvement.
- Implement and maintain service standards that align with the company's brand and vision.
- Handle escalated guest complaints and resolve issues promptly and professionally.
- Collaborate with marketing and sales teams to support promotional activities and optimize occupancy/bookings.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Stay updated on industry trends, best practices, and competitor activities.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a senior management role within the hospitality industry (hotels, resorts, restaurants).
- Demonstrated success in managing operational efficiency and driving profitability.
- Strong leadership and team management skills, with experience leading remote teams.
- Excellent understanding of financial management, budgeting, and cost control.
- Proficiency in hospitality management software and systems.
- Exceptional problem-solving and decision-making abilities.
- Outstanding communication, interpersonal, and customer service skills.
- Ability to work independently and manage time effectively in a remote setting.
- Knowledge of relevant health and safety regulations.
Senior Hospitality Operations Manager
Posted 2 days ago
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Key Responsibilities:
- Develop and execute strategic operational plans for the hospitality sector, focusing on remote management and service delivery.
- Oversee day-to-day operations, ensuring high standards of service quality and customer satisfaction are maintained across all touchpoints.
- Manage budgets, forecasts, and financial performance for the hospitality division, identifying cost-saving opportunities and revenue enhancement strategies.
- Lead, mentor, and inspire a diverse, remote-based team of hospitality professionals, fostering a culture of excellence and collaboration.
- Implement and refine operational policies and procedures to enhance efficiency and compliance in a remote setting.
- Utilize technology and data analytics to monitor performance, identify trends, and make informed operational decisions.
- Collaborate with cross-functional teams to ensure alignment with overall business objectives.
- Proactively identify and address operational risks and challenges, developing mitigation strategies.
- Drive continuous improvement initiatives to optimize service delivery and operational effectiveness.
- Stay abreast of industry trends and emerging technologies to maintain a competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in hospitality operations management, with a significant portion in leadership roles.
- Proven track record of successfully managing operations in a remote or distributed environment.
- Demonstrated ability to develop and implement strategic operational plans and achieve measurable results.
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Excellent leadership and team-building skills, with the ability to motivate and manage remote teams effectively.
- Exceptional communication, interpersonal, and problem-solving skills.
- Proficiency in relevant hospitality management software and remote collaboration tools.
- A passion for delivering exceptional guest experiences and maintaining the highest standards of service.
- Ability to adapt quickly to changing environments and drive innovation.
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Hospitality Assistant - Part Time - Aberdeen
Posted 2 days ago
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We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Variable shifts
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2209/ / /R/BU #SCOT #Energy
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Reference: com/2209/ / /R/BULocation: AberdeenSenior Hospitality Operations Manager (Remote)
Posted today
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Key Responsibilities:
- Develop, implement, and monitor operational strategies to ensure seamless service delivery and exceptional guest satisfaction across all venues.
- Lead and mentor remote teams, fostering a culture of high performance, collaboration, and continuous improvement.
- Conduct regular performance reviews and provide constructive feedback to operational staff.
- Manage budgets, control costs, and identify opportunities for revenue enhancement and efficiency gains.
- Oversee inventory management, procurement processes, and supplier relationships.
- Ensure compliance with health, safety, and hygiene regulations.
- Analyze operational data and prepare comprehensive reports on key performance indicators (KPIs) for senior management.
- Collaborate with marketing and sales teams to align operational efforts with business objectives.
- Stay abreast of industry trends and best practices in hospitality management to drive innovation.
- Resolve escalated guest complaints and operational issues promptly and professionally.
- Develop and maintain standard operating procedures (SOPs) for all key hospitality functions.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with at least 3 years in a senior leadership role.
- Demonstrated ability to manage and motivate remote teams effectively.
- Strong understanding of financial management, budgeting, and P&L analysis.
- Excellent problem-solving, decision-making, and negotiation skills.
- Exceptional communication and interpersonal abilities.
- Proficiency in relevant hospitality management software and MS Office Suite.
- Ability to work independently and manage time effectively in a remote setting.
- Passion for delivering outstanding guest experiences and a deep understanding of the hospitality industry.
- This is a fully remote position based out of **Aberdeen, Scotland, UK**, requiring a dedicated home office setup and reliable internet connection.
Lead Cleaning Supervisor, Hospitality Sector
Posted 2 days ago
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