569 Hospitality jobs in Eastbourne
Director of Revenue Management - Hospitality
Posted 3 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive revenue management strategies to optimize occupancy, average daily rate (ADR), and overall revenue.
- Conduct in-depth market analysis, competitor benchmarking, and demand forecasting.
- Implement dynamic pricing strategies across all distribution channels.
- Manage and optimize the use of revenue management systems (RMS) and other relevant technologies.
- Collaborate closely with sales, marketing, and operations teams to align strategies and achieve business goals.
- Develop and present regular performance reports, insights, and recommendations to senior leadership.
- Oversee the management of room inventory and distribution channels to maximize visibility and bookings.
- Stay abreast of industry trends, economic factors, and emerging technologies affecting the hospitality market.
- Train and mentor hotel teams on revenue management best practices.
- Identify opportunities for new revenue streams and enhance profitability.
- Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.
- Minimum of 7 years of progressive experience in revenue management within the hospitality sector, with at least 3 years in a senior leadership role.
- Proven track record of successfully driving revenue growth and maximizing profitability for hotels or hotel groups.
- Expertise in revenue management principles, forecasting techniques, and pricing strategies.
- Proficiency with major Revenue Management Systems (e.g., IDeaS, Duetto) and Property Management Systems (PMS).
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Excellent leadership, communication, and presentation skills.
- Ability to work independently, manage multiple projects, and thrive in a fast-paced, remote environment.
- Deep understanding of the global hospitality market and its dynamics.
Hospitality - Host/Hostess
Posted 3 days ago
Job Viewed
Job Description
ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
0508
Hospitality - Host/Hostess
Posted today
Job Viewed
Job Description
ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
0508
Hospitality - Host/Hostess
Posted today
Job Viewed
Job Description
Hospitality Assistant - Saturdays
Posted 3 days ago
Job Viewed
Job Description
Gradwell Park is looking for a Hospitality Assistant to work Saturdays within our onsite restaurant/bar. The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience for our residents.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.
We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.
Responsibilities:
- Greet residents warmly as they arrive at the dining area
- Assist residents with seating and provide menus
- Take food and beverage orders accurately and efficiently
- Serve meals and beverages in a timely manner
- Ensure that residents' dietary preferences and restrictions are accommodated
- Clear tables and reset them for the next service
- Provide friendly and attentive service to residents throughout their meal
- Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
- Handle residents' concerns or special requests with professionalism and courtesy
- Maintain cleanliness and organisation in the dining area
Requirements:
- Previous experience in a hospitality setting or in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail
- Compassionate and patient demeanour
- Knowledge of food safety and sanitation guidelines
- Must be over 18 years old
In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!
Internal Hospitality Recruiter - HR
Posted today
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Job Description
Internal Hospitality Recruiter / Talent Acquisition - HR
Location: Brighton
Part Time - 25 hours (Wednesday is a must the rest is flex)
If you are looking for other hours please still apply, we would like to speak to you!
Temp role 16-18 an hour
Starting ASAP until the end of the year with a chance of extension
We're looking for an experienced Hospitality Recruiter to join an internal team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and has a proven track record of recruiting top talent across the hospitality sector - including chefs, front of house staff, bar teams, and kitchen support .
Key Responsibilities:
- End-to-end recruitment for hospitality roles for opening up a new venue
- Partnering with hiring managers to understand staffing needs and deliver tailored recruitment solutions
- Proactively sourcing candidates through job boards, social media, and networking
- Managing candidate pipelines and ensuring a seamless recruitment experience
- Supporting workforce planning and seasonal hiring campaigns
- Completing all compliance and onboarding for candidates
What We're Looking For:
- Demonstrable experience recruiting within the hospitality sector
- Strong understanding of the unique challenges and demands of hospitality hiring
- Excellent communication and stakeholder management skills
- Ability to work independently and manage multiple vacancies simultaneously
- Available immediately
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Hospitality Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the day-to-day operations of multiple hospitality venues, ensuring high standards of service and efficiency.
- Develop and implement strategic plans to achieve business objectives and enhance profitability.
- Manage budgets, control costs, and drive revenue growth across all operational areas.
- Lead, motivate, and develop teams of managers and staff to deliver exceptional customer service.
- Ensure compliance with all health, safety, licensing, and employment regulations.
- Monitor industry trends and implement innovative practices to maintain a competitive edge.
- Conduct regular performance reviews and provide constructive feedback to direct reports.
- Foster strong relationships with suppliers, partners, and key stakeholders.
- Develop and execute marketing and sales strategies in collaboration with the marketing team.
- Utilize remote working tools and technologies to effectively manage and communicate with dispersed teams.
Qualifications and Experience:
- Extensive experience (e.g., 7+ years) in senior management roles within the hospitality industry (hotels, restaurants, resorts, etc.).
- Demonstrable success in managing multiple locations or large-scale operations.
- Strong understanding of financial management, budgeting, and P&L responsibility.
- Exceptional leadership, team-building, and communication skills.
- Proven ability to develop and implement strategic business plans.
- Excellent understanding of customer service principles and guest satisfaction drivers.
- Proficiency in using hospitality management software and remote collaboration tools.
- A proactive, results-oriented approach with strong problem-solving capabilities.
- Ability to work independently and manage complex responsibilities in a remote setting.
- Relevant degree in Hospitality Management or Business Administration is advantageous.
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Director of Operations (Hospitality)
Posted 2 days ago
Job Viewed
Job Description
As the Director of Operations, you will be responsible for overseeing the day-to-day management of all operational aspects of the hospitality venues. This includes ensuring exceptional guest experiences, optimizing service delivery, managing budgets, and leading operational teams. You will develop and implement operational strategies to enhance efficiency, profitability, and brand reputation. The ideal candidate possesses strong leadership skills, a deep understanding of the hospitality industry, and a proven ability to drive performance and innovation in a distributed team environment.
Key Responsibilities:
- Develop and implement comprehensive operational strategies to achieve business objectives and enhance guest satisfaction.
- Oversee the operational performance of all hospitality venues, ensuring high standards of service and quality.
- Manage operational budgets, including revenue forecasting, cost control, and P&L responsibility for assigned areas.
- Lead, mentor, and develop operational teams across multiple locations, fostering a culture of excellence and accountability.
- Ensure compliance with all health, safety, and licensing regulations.
- Identify opportunities for operational improvements and implement best practices to drive efficiency and profitability.
- Collaborate with marketing, sales, and HR departments to ensure cohesive business strategies.
- Manage relationships with key suppliers and vendors.
- Drive innovation in service delivery and operational processes.
- Analyze performance metrics and provide regular reports to senior leadership.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hospitality operations management, with at least 5 years in a senior leadership role (e.g., General Manager, Regional Operations Manager).
- Proven track record of successfully managing multiple hospitality venues or a large-scale operation.
- Strong understanding of hospitality industry trends, best practices, and financial management.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to drive operational performance and achieve financial targets.
- Proficiency in relevant hospitality management software and tools.
- Ability to work independently, make strategic decisions, and manage teams remotely.
- Experience in crisis management and problem-solving within a fast-paced environment.
- Passion for delivering exceptional customer service and creating memorable guest experiences.
Senior Hospitality Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the daily operations of multiple hospitality establishments, ensuring consistent quality and service delivery.
- Develop and implement operational strategies to optimise efficiency, profitability, and guest satisfaction.
- Manage and mentor on-site management teams, fostering a culture of high performance, accountability, and continuous improvement.
- Develop and manage departmental budgets, controlling costs and maximising revenue streams.
- Ensure compliance with all health, safety, and hygiene regulations, maintaining the highest standards of operational integrity.
- Lead the recruitment, training, and development of operational staff.
- Monitor key performance indicators (KPIs) and implement action plans to achieve targets.
- Drive guest experience initiatives, addressing feedback and implementing service enhancements.
- Oversee inventory management, procurement, and vendor relations for operational supplies.
- Collaborate with marketing and sales teams to develop and execute strategies that drive business.
- Conduct regular site visits (where applicable for support and quality assurance) and operational reviews.
- Implement and refine standard operating procedures (SOPs) across all managed properties.
- Manage crisis situations and implement effective resolution strategies.
- Stay abreast of industry trends and best practices in hospitality management.
- Contribute to the strategic planning and expansion of the hospitality group.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, preferably with multi-unit responsibility.
- Proven track record of successfully managing operations and driving profitability in hotels, restaurants, or similar hospitality venues.
- Strong leadership, team-building, and people management skills.
- Excellent financial acumen, including budgeting, forecasting, and P&L management.
- In-depth knowledge of hospitality industry best practices, regulations, and customer service standards.
- Exceptional problem-solving and decision-making abilities.
- Outstanding communication, interpersonal, and stakeholder management skills.
- Proficiency in hospitality management software and systems.
- Ability to work independently and manage multiple priorities effectively in a fully remote setting.
- Passion for delivering outstanding guest experiences.
Lead Hospitality Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement strategic operational plans to enhance service delivery, customer satisfaction, and revenue generation.
- Oversee the day-to-day operations of various hospitality venues, ensuring seamless execution of all services.
- Manage budgets, control costs, and identify opportunities for revenue enhancement and efficiency improvements.
- Develop and maintain high standards of quality, hygiene, and safety across all operational areas.
- Lead, mentor, and motivate remote and on-site teams, fostering a culture of excellence, collaboration, and continuous learning.
- Implement and monitor performance metrics, analysing data to identify trends and areas for improvement.
- Develop and execute effective marketing and promotional strategies in collaboration with the marketing team.
- Manage relationships with key suppliers, negotiating contracts and ensuring the timely delivery of goods and services.
- Oversee inventory management, stock control, and procurement processes.
- Ensure compliance with all relevant licensing, health and safety regulations, and employment laws.
- Drive innovation in service delivery and operational processes, staying abreast of industry best practices and emerging trends.
- Respond effectively to customer feedback and resolve escalated issues to ensure exceptional guest satisfaction.
- Conduct regular performance reviews and identify training needs for staff at all levels.
- Contribute to the overall strategic direction and growth of the hospitality group.
Required Qualifications:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with a significant track record in operations management.
- Demonstrable experience managing multiple sites or diverse hospitality operations (e.g., hotels, restaurants, event venues).
- Proven ability to develop and manage budgets, control costs, and drive profitability.
- Exceptional leadership, team management, and motivational skills, particularly in a remote or hybrid setting.
- Strong understanding of front-of-house and back-of-house operations.
- Proficiency in using hotel management software (PMS), POS systems, and other relevant operational tools.
- Excellent analytical, problem-solving, and decision-making skills.
- Outstanding communication, interpersonal, and customer service skills.
- Ability to work independently, manage time effectively, and meet demanding deadlines.
- A strategic mindset with a commitment to innovation and continuous improvement.
- Experience in crisis management and effective problem resolution.