714 Hospitality jobs in Heysham

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £34,000 - £37,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#lifeatkfc

If you are a motivated hospitality professional, with a knack for business development, this could be the perfect career move for you.

Our client is a premier hospitality provider located in the heart of Preston. They are dedicated to offering exceptional guest experiences and high-quality accommodation. They pride themselves on their personalised service and commitment to excellence. The business is seeking a dynamic and experienced Guest Manager with a strong background in hospitality and business development to join their team.

The Guest Manager, ideally with Business Development Experience, will play a critical role in enhancing guest satisfaction and driving direct bookings. This position requires a strategic thinker with a passion for hospitality and a proven track record in business development. The ideal candidate will be responsible for managing guest relations, improving guest experience, and developing strategies to increase direct bookings.

To apply for this job, you must already have the legal right to live permanently and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.

We are delighted to be recruiting for Customer Service Advisors for a Client with a fantastic set up in a established business in South Shore Blackpoo!

This role is an easy commute for people based in Blackpool, Layton, Bispham, PoultonLe-Fylde, Lytham, ST'Annes, Kirkham and Warton.

Customer service Advisor Salary: 25,500 (overtime available)

Customer service Advisor Hours: 45 hours between 8am- 8pm

Customer service Advisor company benefits:

-Onsite Parking

-Great onsite facilities

-Overtime opportunities

Customer Service Advisor roles and responsibilities:

• Receiving incoming calls.
• Incident Management from initial call to completion.
• Obtaining and accurately recording order numbers
• Progress chasing job sheets from Service Providers for work they have completed
• Inputting data on to our in house system.
• Allocating jobs to relevant service providers.

• Filing job sheets awaiting order numbers by relevant service providers
• Scan Job sheets to the relevant service request to aid the authorization process.
• Collate Service documentation.
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Customer service Advisor Key competencies:

• Strong Communication Skills.
• Multi tasking and organisational skills.
• Good administration skills
• Strong attention to detail.
• Ability to work well in a team and also work off own initiative.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.

Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

About Us
*Visa sponsorship not available*

Blueco Healthcare is a young and rapidly-growing CQC-registered digital healthcare provider, offering online clinic & pharmacy services.

In just the 2 years we’ve been around, we’ve grown to become one of the UK’s leading and largest providers of online healthcare services– working with the likes of Vitality Health insurance, Eli Lilly (manufacturers of Mounjaro, the drug everyone’s talking about!), and Daye Health. We’re also proud to be one of the first NHS providers of weight loss services. Across all our services, we support close to 100,000 clients.

By partnering with some of today's most transformative organisations, we are designing a healthier future for Britain.

What it’s like working with us
We are a small, ambitious team of just under 30 people, working in a collaborative and supportive environment. You’ll be joining us at an exciting stage of growth, where you’ll have the chance to make a meaningful contribution and develop your skills quickly.

We value our team members and actively invest in their development. From your first day, you’ll receive the training you need to succeed, and you’ll have the chance to learn alongside experienced colleagues and team leaders. Many people in our company have quickly grown into lead and manager roles because we promote individuals who are ambitious and perform well. As our Customer Service team continues to grow, there will be opportunities to progress into more senior positions for those who demonstrate success and commitment.

We also believe in the importance of building a positive culture beyond work — with regular company events, opportunities to connect with colleagues, and a genuine focus on growth and balance.

If you are ambitious, proactive, and eager to learn, you will find real opportunities to progress with us and be part of an innovative healthcare journey.
 

The role
We’re looking for a dynamic team member who is empathetic, detail-oriented, and passionate about delivering exceptional customer service to join our team, which works closely with our clinicians, dispensers, and healthcare assistants.

This is an incredible opportunity to be one of the early hires in our Customer Service team, working directly with our Founders & leadership to manage client communications and queries, both over the phone and via email. And in doing so, improving our processes and systems along the way.

The Person
You are:

• p>An excellent communicator – both written and verbally, you will need to be happy to pick up the phone, and also send multiple written communications either via email or using our ticketing system (Zendesk).
  /li>

• Super organised – you need to be able to manage multiple tasks at the same time.

  /li>

• A problem solver – you will face new and complex scenarios that require creativity and common sense in solving quickly in a fast-paced environment.

  /li>

• Competent with IT systems (or a quick learner) – we use a number of systems, however, predominantly you will be using Zendesk and our internal order processing system.

  /li>

• Understanding of risk and the healthcare environment – you’ll be part of a larger team of clinicians, dispensers, and healthcare assistants and tasks will often involve sensitive client data.

• Unphased by growth and hungry for personal development – in just under 2 years, Blueco Healthcare has become a leading digital provider of clinic & pharmacy services and trusted partner to some of healthcare’s biggest names. You’ll be provided with the opportunity to develop and grow with the company.

Job Title: Customer Service Coordinator

Location: Leyland Service Centre

Contract Details: Permanent

Salary: 32,000 per annum

About Our Client:
Our client is a leading organisation in the logistics and transportation sector, dedicated to providing exceptional service and fostering a dynamic, inclusive work environment. They value who you are and are excited to support you in your career journey.

Benefits & Perks:

Competitive salary based on experience
39.5 hour workweek, with hybrid working options
Annual 10% bonus
25 days of annual leave
Company pension scheme
Health insurance
Casual Fridays
Buddy support system and company laptop

Responsibilities:
As a Customer Service Coordinator, you will be the face of our client, working closely with their Customer Service Team. Your role will include:

Day-to-day communication with customers
Ensuring customer satisfaction and addressing inquiries
Maintaining accurate records using the latest technology
Collaborating with internal teams to meet customer needs

Essential (Knowledge, skills, qualifications, experience):

Experience in Customer Service or familiarity with the SAP system
IT literacy and ability to use technology effectively
Strong communication skills to liaise with customers and colleagues
Ability to work both independently and collaboratively
High level of accuracy and attention to detail
Positive, can-do attitude with flexibility to adapt

Desirable (Knowledge, skills, qualifications, experience):

NVQ Level 3 (or equivalent) qualification is preferred but not essential
Experience in a similar role within the logistics or transportation industry

Technologies:

Proficiency in Microsoft Office Suite
Familiarity with customer relationship management (CRM) software
Experience with SAP systems

How to apply:
If you are ready to take on this exciting opportunity as a Customer Service Coordinator and join a vibrant team, please apply to this advert. Our client is eager to hear from enthusiastic candidates who share their commitment to excellence and teamwork. Apply today and embark on a fulfilling career journey!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

FRENCH SELECTION (FS)

Customer Service Administrator 
Location: Burnley
Salary: £27,000 per annum plus bonus
Ref: 8191CS 

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8191CS

The company:  
A long-standing British manufacturer with international operations and a key focus on sustainability. 

Main duties:
To provide outstanding customer service to clients and support the Export department. 

The role: 
- To respond to customer enquiries in a timely manner to ensure any issues are resolved
- To provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend. 
- To process orders through the system and follow up as necessary
- To support internal departments with product or stock information
- To ensure customer information is recorded accurately and update on they system when necessary
- To monitor outstanding orders and follow up accordingly

The candidate:
- Previous customer service experience - Essential
- Additional European languages is beneficial (French, Spanish, German or Italian)
- Excellent communication and interpersonal skills 
- Dynamic, confident and motivated candidate
- IT literate

The salary: £27,000 per annum plus bonus

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since it's launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK

We are looking for experience Customer Service Professionals to join us in our Servicing department. The main purpose of the role is to provide an exceptional service to our lifetime mortgage customers in all aspects of their dealings with More2Life.

Main role & responsibilities:

• Working on the inbound and outbound telephone support line for More2Life customers

• Logging calls notes on CRM system

• Liaising with other servicing teams depending on customer requirements

• Handle all enquiries in a professional, positive and prompt manner.

Required skills & abilities

• Excellent software skills, particularly Outlook & Word (Excel and Adobe also preferred).

• Ability to multi-task and manage own workload in a fast paced environment.

• Experience of working within a telephone based customer service led environment with inbound and outbound calls.

• Experience of working in the Financial Services industry, and in particular the mortgage administration and processing would be preferred but is not essential.

• First class communication skills, both written and verbal.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 days based on length of service

• Additional holiday purchase scheme

• 1 charity day

• Tier 1 pension

• Simply Health

• Life Assurance

Do you enjoy helping people and making a difference in their day?
Are you a great communicator who thrives in a fast-paced environment?

If so, we have the perfect opportunity for you!

• Competitive Salary - 24,823 per year
• Work-Life Balance - 37.5 hours per week (does require one day at the weekend on a rota system, so flexibility required)
• Supportive Team Culture - A positive, collaborative environment where your input is valued
• Great Benefits - 24 days holiday + Bank holidays, company pension, employee discounts, free parking, life insurance

• Providing top-notch support to customers, ensuring their queries are handled with care
• Managing and organising requests, keeping everything running smoothly
• Handling administrative tasks with efficiency and accuracy
• Using your problem-solving skills to offer solutions and guide customers
• Collaborating with your team to ensure excellent service delivery

• A warm, friendly personality - you genuinely enjoy helping others
• Strong communication skills - both written and verbal
• Great attention to detail - you're organised and reliable
• Tech-savvy - comfortable using IT systems
• Proactive and solution-oriented - you take initiative and solve problems

This is more than just a job - it's a chance to grow, learn, and thrive in a role where your contributions truly matter.

Apply now

INDEP

Customer Service Advisor

Poulton-le-Fylde, FY6 8JX (office based)

• Salary £27,000 to £28,500
• Working hours: Monday to Friday 9am – 5pm
• 24 days annual leave + Bank Holidays

What’s in it for you?

• Full training and ongoing development
• Join a growing, dynamic, and supportive team
• Be part of a scale-up business making a real difference in the energy sector

This role would suit someone who is:

• A confident communicator with strong telephone skills
• Resilient and able to remain calm under pressure
• Naturally empathetic and able to adapt to different customer needs
• Organised with great attention to detail
• Motivated and capable of managing their own workload
• A team player who can follow structured processes
• Tech-comfortable – especially with Microsoft Office and CRM systems

Skills and Experience (Preferred but not essential):

• Experience in credit control or debt resolution
• Background in the utilities or energy industry

What You’ll Be Doing:

As a Customer Service Advisor, you’ll be the key point of contact between energy suppliers and their commercial customers that have fallen into arrears. This role is about understanding each business's unique situation and finding the right solution.

The role includes:

• Proactively contact commercial customers with outstanding balances
• Negotiate payment or alternative commercial resolutions
• Investigate and resolve customer account queries
• Act as an intermediary between energy clients and their customers
• Agree and manage payment plans through to completion
• Recognise vulnerable customers and tailor your approach appropriately
• Identify non-compliant customers and escalate where necessary
• Taking meter reads and prompting Smart meter installations to help promote accurate billing
• Maintain and manage your own portfolio of customer accounts
• Achieve individual and team KPIs set by both management and clients

If you have worked in any of the following fields, we'd love to hear from you:

Account Handler, Credit Control Advisor, Energy Advisor, Customer Account Executive, Customer Relationship Manager, Collections Advisor, Debt Recovery Specialist, Client Services Executive, Customer Retention Advisor, Commercial Customer Advisor, Energy Customer Consultant, Credit Management Advisor, Payment Solutions Executive, Client Liaison Officer, Customer Support Agent, Arrears Resolution Officer, Client Success Specialist, Utilities Customer Representative, CRM Executive, Customer Care Advisor.