991 Hospitality jobs in Northamptonshire
Hospitality Systems Trainer
Posted 3 days ago
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Job Title: Hospitality Systems Trainer (EPOS)
Location: UK Wide
Contract Duration: ASAP - October 2025
Rate: Rates variable dependent on experience (double shifts available) + 60 per travel day + 25ppm mileage
Are you passionate about the hospitality industry and have experience in training or senior management?
Our client, a leading hospitality organisation, is looking for experienced Hospitality System Trainers to join their team across the UK. This is an exciting opportunity to work on a variety of training projects, delivering hands-on training on new hospitality systems to staff and management.
Role Overview:
Contract: ASAP- October
Training Locations: Could involve 2 - 3 days training in Oxford, TBC
Training Duties: Deliver training on new EPOS systems, including some elements of configuration, technical support, and troubleshooting.
Shift Patterns: Full-time, with shifts varying week to week (4-5 days per week). Double shifts will be required, and shift patterns may change with short notice.
Travel: Significant travel required across the UK, including regular overnight stays.
Candidate Criteria:
Experience in a senior management position in the hospitality industry, OR, EPOS Engineers with excellent communication skills and training experience within the EPOS / IT industry
Passion for training and coaching others.
Strong ability to deliver customer-focused training with professionalism and approachability.
Experience with Aztec systems .
Strong interpersonal skills, capable of building rapport with employees at all levels.
A reliable vehicle and full UK driving license are essential. Valid MOT and vehicle business insurance will need to be provided
Rates and Benefits:
Day Rate: Rates variable dependent on experience (double shifts available)
Travel Day: 60 per travel day (subject to company travel policy).
Mileage: 25ppm for travel.
Accommodation: Hotels arranged in advance, with meal allowance provided.
Expenses: All travel-related expenses, including parking, tolls, and congestion charges are claimable.
Contract Type: Outside IR35 (payable via umbrella or Ltd company).
Equipment: Candidates are required to provide their own laptop and phone.
This is a fantastic opportunity for an experienced trainer to contribute to an exciting project within the hospitality industry.
Interested?
Please click apply if you are interested in this opportunity or for further information.
Weekend Hospitality Assistant
Posted 3 days ago
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Job Description
Are you looking to utilise your hospitality experience? Or would you like to gain experience in this sector whilst helping others?
If so, look no further! We're looking for a Weekend Hospitality Assistant to provide a quality dining experience in our well-established restaurant, situated within our modern Retirement Village at Lovat Fields in Milton Keynes .
Here at ExtraCare we offer our residents.
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Relief Hospitality Assistant
Posted 3 days ago
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Job Description
Are you looking to utilise your hospitality experience? Or would you like to gain experience in this sector whilst helping others?
If so, look no further! We're looking for Relief Hospitality Assistants to provide a quality dining experience in our well-established restaurant, situated within our modern Retirement Village at Lovat Fields in Milton Keynes . You will receive a competitive hourly rate.
WHJS1_UKTJ
Hospitality Agency Account Manager
Posted 2 days ago
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Our Commercial department is full of go-getters, and were racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with the rest of the business to drive commercial sales, form str.
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Customer Service
Posted today
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Are you a natural problem solver with a passion for delivering customer service?
We have an exciting opportunity for a Customer Service Coordinator to join our clients team at their Northampton premises.
At Modern Edge Recruitment, we take pride in finding the perfect candidates for our customers, and we need someone like you to help us achieve that!
What You'll Do:
As a Customer Service Coordinator, you'll be the key point of contact for our clients valued customers, ensuring they receive an efficient and professional service. Your friendly approach and excellent communication skills will help you handle and resolve customer inquiries with ease. You'll build strong relationships with their clients, providing them with timely updates and addressing any concerns in a respectful manner.
Why Choose Us:
At Modern Edge Recruitment, we value collaboration and teamwork. You'll be working with a supportive and friendly team, and your contribution will be crucial to our success. They also offer a hybrid working pattern, allowing you the flexibility to work from home and attend the office as needed.
What We're Looking For:
- A Microsoft whiz with excellent knowledge of applications, especially Excel.
- An organized and structured problem solver who thrives in dynamic environments.
- Outstanding communication skills, both written and verbal.
- A team player who fosters collaboration and support.
- A keen eye for detail and a drive for efficiency and accuracy.
- Ability to handle multiple tasks and prioritize effectively.
- Flexibility and adaptability to embrace new processes.
Join Our Team:
If you're excited about providing exceptional customer service and being part of a fun yet professional team, we'd love to hear from you!
Hours are 8am till 5pm - Monday to Friday
Apply Now:
Don't miss this opportunity to join a company that values its employees and customers alike.
Please apply with your CV within!
Let's shape the future of customer service together at Modern Edge Recruitment trained.
Job Types: Full-time, Permanent
Pay: 12.21 per hour
Customer Service
Posted 2 days ago
Job Viewed
Job Description
Are you a natural problem solver with a passion for delivering customer service?
We have an exciting opportunity for a Customer Service Coordinator to join our clients team at their Northampton premises.
At Modern Edge Recruitment, we take pride in finding the perfect candidates for our customers, and we need someone like you to help us achieve that!
What You'll Do:
As a Customer Service Coordinator, you'll be the key point of contact for our clients valued customers, ensuring they receive an efficient and professional service. Your friendly approach and excellent communication skills will help you handle and resolve customer inquiries with ease. You'll build strong relationships with their clients, providing them with timely updates and addressing any concerns in a respectful manner.
Why Choose Us:
At Modern Edge Recruitment, we value collaboration and teamwork. You'll be working with a supportive and friendly team, and your contribution will be crucial to our success. They also offer a hybrid working pattern, allowing you the flexibility to work from home and attend the office as needed.
What We're Looking For:
- A Microsoft whiz with excellent knowledge of applications, especially Excel.
- An organized and structured problem solver who thrives in dynamic environments.
- Outstanding communication skills, both written and verbal.
- A team player who fosters collaboration and support.
- A keen eye for detail and a drive for efficiency and accuracy.
- Ability to handle multiple tasks and prioritize effectively.
- Flexibility and adaptability to embrace new processes.
Join Our Team:
If you're excited about providing exceptional customer service and being part of a fun yet professional team, we'd love to hear from you!
Hours are 8am till 5pm - Monday to Friday
Apply Now:
Don't miss this opportunity to join a company that values its employees and customers alike.
Please apply with your CV within!
Let's shape the future of customer service together at Modern Edge Recruitment trained.
Job Types: Full-time, Permanent
Pay: 12.21 per hour
Customer Service Administrator
Posted today
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Customer Service Administrator
Permanent
Full-time hours (Monday to Friday, 37.5 per week)
Northampton (NN4)
26,000
Looking for your next step in a customer-focused role where no two days are the same?
We are seeking a proactive and organised individual to join our client as a Customer Service Administrator. If you enjoy solving problems, keeping things running smoothly behind the scenes and supporting clients, this could be the ideal role for you.
The main function of this role is acting as a key point of contact for internal and external enquiries, coordinating technical services, managing deliveries and maintaining up-to-date systems.
Key duties and responsibilities for the Customer Service Administrator:
- Establish and maintain good relationships & communication with customers and colleagues.
- Provide a first-rate customer service for internal and external clients.
- Coordinate orders, deliveries & collections and fault reporting.
- Update internal systems with customer and service information.
- Process parts and pricing requests, handle complaints and respond proactively to telephone and email queries.
Key experience and skills required for the Customer Service:
- Previous administration and customer service experience within an office/commercial environment.
- Proficient using different IT systems, databases / CRMs including MS Office.
- Strong organisation, time management and communication.
- Professional telephone manner
- Accuracy and attention to detail
- Driven with a desire to deliver a high-quality service.
- Capable of working autonomously to continually changing deadlines and priorities.
Additional details:
- Full-time hours - Monday to Friday, 9am-5pm with 30-minute lunch.
- Permanent contract
- Fully office-based
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Customer Service Administrator
Posted today
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As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their modern, open plan Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to 26,500. This role will suit a customer service professional who wants to grow with the business.
Purpose of the role:
To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.
Key Accountabilities for The Customer Service Administrator:
- Creating job records, maintaining the database
- Responding to customer queries
- Dealing with any queries, customer complaints
- Dealing with contract renewals
- Managing purchase orders
- Scheduling invoices
- Processing and uploading orders
- Liaising with customers daily basis regarding quotes, work orders, providing updates
- Portal management
- Organising quotes
- Scheduling invoices
- Uploading and processing orders
- Liaising with internal teams including business development managers
- Credit control for key accounts
Key Skills Required for the Customer Service Administrator:
- High levels of customer service over the phone and by email
- Solid administration skills
- Highly organised with excellent levels of attention to detail
- Adaptable in a changing environment
- Credit control experience would be an advantage
- Strong IT skills
What's in it for you?
- A starting salary of up to 26,500
- Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 15 min breaks)
- 23 days hol + bank hols (you can also buy and sell hols days)
- Birthday day off (after one year service)
- Training, development and progression
- Annual performance and company related bonus
- Associate days, socials
- Associate equity program
- Plenty of free parking
Customer Service Advisor
Posted today
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Customer Service Representative – Office working
Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.
Employment Type: Full-time temporary to permanent position.
Pay: £12.21 per hour, paid weekly.
Working Hours: 11am – 8pm, 5 days out of 7 Monday to Sunday.
Responsibilities of a Customer Service Representative
Build rapport with customers in a consultative manner
Listen to the customer's needs to ensure a positive and unique solution to their queries
Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
Communicating with customers and clients via live chat platforms.
The key skills / experience that we are looking for are:
Excellent customer service skills
Great team player
6 months Contact Centre background (not essential)
Strong communication skills
If this sounds like something you would be interested in, then please click APPLY NOW!
Customer Service Specialist
Posted today
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Customer Service Specialists
Location: Regional UK (Multiple Sites) | Full-time
Salary: £(phone number removed) + benefits + overtime + career development
Step into a role where you bring experience and gain influence.
As a Customer Service Specialist , you'll go beyond the day-to-day to help guide, shape, and elevate customer outcomes. This role suits individuals who have already proven themselves in call centre or customer service environments and are ready for more autonomy and responsibility.
What You'll Do
- Resolve customer queries that require more time, judgement or investigation li>Work with vulnerable or high-priority customers and deliver a calm, informed response
- Liaise with internal stakeholders to coordinate accurate, cross-functional responses
- Support onboarding of new team members through support, shadowing, and feedback
- Review case histories or trends and share insights to improve team service levels
- Use your knowledge of systems and processes to enhance both speed and accuracy across the team
- Monitor shared inboxes and support digital channels as needed (e.g., email, webforms, chat tools)
What You’ll Bring
- < i>A strong foundation in customer service roles, particularly in regulated or high-volume sectors in a call centre, contact centre or customer service organisation
- Ability to remain clear-headed and structured when faced with technical or emotional queries
- Comfort with using multiple platforms (e.g. CRM, order tracking, account systems) to diagnose and solve issues
- A helpful and knowledgeable approach with colleagues, offering informal coaching and peer support
- Personal accountability for quality, timing and customer follow-through
What You’ll Gain
- < i>Entry into a structured capability-based progression model
- Opportunities to lead on knowledge sharing, process improvement or mentoring programmes
- A comprehensive six week onboarding programme with dedicated support
- Access to broader development through specialist or senior-level training
- Exposure to team quality processes, root cause analysis and performance forums
- Recognition for stepping up and supporting operational excellence
To explore your future please email your CV