110 Hospitality jobs in Northern Ireland
Hospitality Staff - £10.72ph
Posted 734 days ago
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Job Description
Blue Arrow are recruiting a Services Porter for our client in Belfast.
Role: Hospitality, Accommodation and Conferencing Services Porter
Hours: 35 hours per week Monday to Friday.
8am to 4pm Monday
8am to 3.30pm Tuesday to Thursday
8am to 3pm Friday
Pay rate: £10.72ph
Main Duties and Responsibilities
1. To transport all goods relating to the day to day running of the Halls of Residence, Catering and the loading and unloading of these items.
2. To transport catering per weekly events hospitality schedule to various campus buildings in relation to providing catering services, in a timely manner.
3. To transport hot and cold food to satellite catering outlets for resale to staff, students and visitors e.g. Betty's Coffee Shop, mobile coffee trailer or similar.
4. To assist with the timely collection of floats and cash from satellite catering outlets returning them to the Refectory Building.
5. To wash the H.A.C.S. van and to carry out routine maintenance checks and repairs (e.g. puncture repairs, oil / water / tyre change etc.)
6. To collect and dispose of rubbish within the Halls/Refectory complex. To maintain loading bay in a clean and tidy state and to maintain the compactor.
7. To set up the dining rooms and conference room seating e.g. boardroom style or exam style in accordance with the weekly programme.
8. To assist with duties within the catering/housekeeping teams, as required.
9. Any such other duties as may be assigned
Essential Criteria
1) A full clean driving licence
2) At least six month's experience working as a kitchen porter.
3) Experience of making deliveries
4) Knowledge of safe manual handling practices
Desirable Criteria
1) A basic good hygiene certificate.
Access NI check required and facilitated by Blue Arrow.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Remote Hospitality Training Specialist
Posted 1 day ago
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Job Description
The Remote Hospitality Training Specialist will be responsible for designing comprehensive training curricula, creating instructional materials (including e-learning modules, presentations, and videos), and facilitating virtual training sessions. Your expertise will be applied to a range of topics, including customer service, operational procedures, health and safety, leadership skills, and industry best practices. You will assess training needs, measure the effectiveness of programs, and continuously update content to reflect industry trends and evolving business requirements. This role demands creativity, excellent communication skills, and a deep understanding of the hospitality landscape.
We are looking for a self-starter with a proven track record in training and development, ideally within the hospitality sector. The ability to work autonomously, manage multiple projects simultaneously, and adapt to a remote work environment is essential. Strong presentation and facilitation skills, coupled with a passion for empowering individuals and teams, are highly valued. You will leverage digital tools and platforms to deliver impactful training, ensuring that staff are equipped with the knowledge and skills necessary to excel. This is an excellent opportunity to contribute to the growth and success of a leading organisation while enjoying the flexibility of remote work.
Key Responsibilities:
- Design, develop, and implement engaging virtual training programs for hospitality staff.
- Create high-quality training materials, including e-learning modules, facilitator guides, and participant workbooks.
- Facilitate interactive online training sessions, webinars, and workshops.
- Conduct training needs analyses to identify skill gaps and development opportunities.
- Evaluate the effectiveness of training programs and report on key metrics.
- Stay current with industry trends and best practices in hospitality and adult learning.
- Collaborate with internal stakeholders to ensure training content aligns with business objectives.
- Provide coaching and support to employees to enhance performance and professional development.
- Manage the administration of learning management systems (LMS) for tracking and reporting.
- Contribute to the development of a positive and continuous learning culture within the organisation.
- Ensure all training adheres to relevant industry standards and company policies.
- Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field.
- Proven experience as a Training Specialist or L&D professional, with a significant focus on the hospitality industry.
- Demonstrated experience in designing and delivering e-learning content and virtual training sessions.
- Proficiency with learning management systems (LMS) and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
- Excellent instructional design, presentation, and facilitation skills.
- Strong understanding of adult learning principles and training methodologies.
- Exceptional written and verbal communication skills.
- Ability to work independently and manage multiple projects in a remote setting.
- Creative thinking and problem-solving abilities.
Remote Hospitality Operations Manager
Posted 2 days ago
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Job Description
Key Responsibilities:
- Manage the day-to-day operations of a portfolio of hospitality partners, ensuring adherence to service standards and company policies.
- Develop and implement operational procedures to optimize efficiency, guest satisfaction, and profitability.
- Build and maintain strong, collaborative relationships with hotel owners, managers, and operational staff.
- Monitor key operational performance metrics and identify areas for improvement.
- Utilize data analytics and reporting tools to track performance, identify trends, and provide actionable insights.
- Troubleshoot and resolve operational issues and guest complaints in a timely and effective manner.
- Collaborate with the sales and marketing teams to support partner growth and success.
- Contribute to the development and implementation of new operational tools and technologies.
- Ensure compliance with all relevant health, safety, and regulatory standards.
- Provide training and support to hospitality partners on platform features, operational best practices, and service standards.
- Conduct virtual property assessments and provide feedback for operational enhancements.
- Stay abreast of industry trends and best practices in hospitality operations and technology.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of experience in hospitality operations management, preferably within hotels, resorts, or related accommodation services.
- Proven experience in managing multiple properties or a significant operational portfolio.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and guest services.
- Excellent problem-solving, decision-making, and crisis management skills.
- Outstanding communication, interpersonal, and negotiation abilities.
- Proficiency in using property management systems (PMS) and other hospitality software.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- A passion for delivering exceptional guest experiences and building strong partner relationships.
- Familiarity with online travel agencies (OTAs) and booking platforms is a plus.
Remote Hospitality Revenue Manager
Posted 4 days ago
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Job Description
Key Responsibilities:
- Develop and execute dynamic pricing strategies for rooms, F&B, and other revenue streams to maximize profitability.
- Conduct comprehensive market analysis, competitor benchmarking, and demand forecasting.
- Manage inventory and booking channels to ensure optimal availability and rate parity.
- Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with business objectives.
- Monitor key performance indicators (KPIs) such as RevPAR, ADR, occupancy, and GOPPAR, and provide actionable insights.
- Implement and manage revenue management systems and tools effectively.
- Identify opportunities for new revenue streams and enhance existing ones.
- Prepare regular revenue performance reports and present findings to senior management.
- Stay informed about industry trends, best practices, and emerging technologies in revenue management.
- Train and mentor property-level staff on revenue management principles and practices.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 4 years of experience in hotel revenue management. Demonstrable experience with revenue management systems (e.g., IDeaS, Duetto) and channel managers is essential. Strong analytical skills, proficiency in data analysis, and excellent financial acumen are required. You must possess outstanding communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels. A proactive and results-oriented approach is critical for success in this remote role. The ability to work independently, manage multiple priorities, and meet deadlines is paramount.
Senior Hospitality Operations Manager
Posted 10 days ago
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Job Description
Responsibilities:
- Oversee and manage all aspects of hospitality operations, including F&B, accommodation, events, and customer service.
- Develop and implement operational strategies to improve efficiency, service quality, and profitability.
- Set clear performance objectives and KPIs for operational teams and monitor performance against targets.
- Manage operational budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure adherence to all health, safety, hygiene, and licensing regulations.
- Lead, train, and motivate operational teams to deliver exceptional guest experiences.
- Develop and maintain strong relationships with suppliers, vendors, and external partners.
- Implement and oversee quality control measures to ensure consistent service standards.
- Address and resolve guest complaints and operational issues promptly and effectively.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Contribute to the development and implementation of new hospitality concepts and services.
- Utilise technology and data analytics to drive operational improvements and decision-making.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality operations management, with a proven track record of success.
- In-depth knowledge of the hospitality industry, including F&B, hotel operations, and event management.
- Strong financial acumen, including budgeting, forecasting, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage and motivate diverse teams in a remote setting.
- Strong problem-solving and decision-making capabilities.
- Proficiency in hospitality management software and MS Office Suite.
- Experience in developing and implementing operational policies and procedures.
- A passion for delivering outstanding customer service.
Senior Hospitality Operations Manager
Posted 10 days ago
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Job Description
Senior Hospitality Operations Manager
Posted 14 days ago
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Job Description
Key Responsibilities:
- Develop and implement operational strategies to enhance service quality and guest satisfaction.
- Oversee budgeting, financial performance, and cost control measures across designated operations.
- Lead and manage remote teams, fostering a culture of collaboration and high performance.
- Ensure compliance with health, safety, and hygiene regulations.
- Drive continuous improvement initiatives to optimise operational processes and efficiency.
- Develop and maintain strong relationships with suppliers and key stakeholders.
- Analyse performance data and provide regular reports on key metrics to senior management.
- Oversee staffing, training, and development for operational teams.
- Manage crisis situations and implement effective resolution strategies.
- Contribute to the development of new hospitality concepts and service offerings.
Qualifications:
- Significant experience (minimum 7 years) in hospitality management, with a focus on operations.
- Demonstrated success in managing multiple sites or complex hospitality operations.
- Strong financial management and P&L responsibility experience.
- Proven leadership skills with the ability to motivate and manage remote teams effectively.
- Excellent understanding of customer service principles and best practices in the hospitality industry.
- Proficiency in hospitality management software and reporting tools.
- Strong analytical and problem-solving abilities.
- Exceptional communication and presentation skills.
- Ability to work independently and take initiative in a remote work environment.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
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Remote Hospitality Operations Manager
Posted 17 days ago
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Job Description
Responsibilities:
- Develop and implement operational strategies to enhance efficiency, profitability, and guest satisfaction.
- Oversee daily operations across multiple hospitality sites, ensuring adherence to quality standards.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Lead and mentor remote teams, fostering a culture of excellence and accountability.
- Implement and maintain high standards of health, safety, and hygiene protocols.
- Analyze operational data and performance metrics to identify areas for improvement.
- Develop and manage relationships with suppliers and vendors.
- Ensure compliance with all relevant regulations and legal requirements.
- Drive innovation in service delivery and operational processes.
- Prepare regular reports on operational performance for senior management.
- Extensive experience in hospitality management, with a strong understanding of hotel, restaurant, or event operations.
- Proven ability to manage operations remotely and lead dispersed teams effectively.
- Demonstrated success in budget management, cost control, and P&L responsibility.
- Excellent strategic planning, problem-solving, and decision-making skills.
- Strong leadership and team-building capabilities.
- Familiarity with hospitality management software and tools.
- Excellent communication and interpersonal skills.
- Ability to adapt to a fast-paced and dynamic environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is highly preferred.
- A proactive and results-driven approach to operational excellence.
Senior Hospitality Operations Manager
Posted 18 days ago
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Job Description
Key Responsibilities:
- Oversee all daily operations of the hospitality venue, ensuring seamless service delivery.
- Lead, manage, and mentor department managers and staff to achieve operational goals.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage budgets, control costs, and optimize revenue streams for maximum profitability.
- Ensure adherence to all health, safety, hygiene, and licensing regulations.
- Develop and maintain strong relationships with suppliers and vendors.
- Conduct performance reviews and implement training programs for staff development.
- Collaborate with marketing and sales teams on promotions and events.
Qualifications:
- Degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality management.
- Proven experience in managing diverse teams and multiple departments.
- Strong understanding of F&B, accommodation, and event operations.
- Excellent financial acumen, including budgeting and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to thrive in a fast-paced, demanding environment.
Remote Hospitality Operations Manager
Posted 20 days ago
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Job Description
Key Responsibilities:
- Develop, implement, and monitor operational strategies to improve service quality, efficiency, and profitability.
- Conduct remote audits and assessments of hospitality operations, identifying areas for improvement.
- Provide guidance and support to on-site management teams through virtual channels.
- Analyze operational data and performance metrics to identify trends and implement corrective actions.
- Develop and manage budgets for operational expenditures, ensuring cost-effectiveness.
- Oversee the implementation of new operational procedures and technologies.
- Ensure compliance with health, safety, and hygiene regulations across all managed properties.
- Facilitate training programs for staff on operational best practices and service standards.
- Manage vendor relationships and supply chain logistics for remote operations.
- Foster a culture of continuous improvement and excellent guest service.
- Proven experience in a senior management role within the hospitality industry (e.g., Hotel Manager, Operations Director).
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong understanding of hotel operations, including F&B, housekeeping, front desk, and event management.
- Excellent analytical and problem-solving skills with a data-driven approach.
- Exceptional communication, leadership, and interpersonal skills.
- Proficiency in hotel management software and remote collaboration tools.
- Ability to manage multiple projects and stakeholders simultaneously in a remote environment.
- Experience in developing and managing operational budgets.
- Commitment to delivering exceptional guest experiences.