914 Hospitality jobs in Sunderland

• Long term opportunity with career progression opportunities
• Excellent employee benefits including healthcare
• Weekly pay
• Onsite bike storage
• Employee of the month awards and prizes

Waiting Staff Benefits:

• Flexi.

WHJS1_UKTJ

WHJS1_UKTJ

• Develop and implement comprehensive revenue management strategies to optimize occupancy, average daily rate (ADR), and revenue per available room (RevPAR).
• Conduct thorough market analysis, competitor research, and demand forecasting to identify trends and opportunities.
• Oversee pricing strategies, inventory management, and distribution channel optimization across all properties.
• Collaborate closely with Sales, Marketing, and Operations teams to align revenue strategies with broader business goals.
• Develop and manage budgets and forecasts related to revenue generation.
• Utilize revenue management systems (RMS) and data analytics tools to identify performance gaps and recommend corrective actions.
• Prepare regular performance reports and present findings and recommendations to senior leadership.
• Mentor and guide property-level revenue managers, fostering a culture of continuous improvement.
• Stay informed about industry best practices, emerging technologies, and market dynamics in hospitality revenue management.

• Minimum of 7 years of progressive experience in revenue management within the hospitality industry, with at least 3 years in a senior leadership role.
• Proven track record of successfully increasing revenue and profitability in luxury or boutique hotel environments.
• Expertise in revenue management principles, forecasting techniques, and pricing strategies.
• Strong analytical skills with proficiency in data analysis and reporting, including experience with RMS and BI tools.
• Excellent leadership, communication, and interpersonal skills.
• Bachelor's degree in Hospitality Management, Business, Finance, or a related field. Master's degree is a plus.
• Demonstrated ability to think strategically and execute tactically in a remote setting.
• Self-motivated, results-oriented, and capable of managing multiple priorities effectively.
• This is a critical remote role, demanding strong self-discipline and the ability to collaborate effectively across distributed teams. While the role is remote, occasional travel to properties or industry events within the UK may be required. Our client is committed to fostering a high-performing remote culture, supported by robust digital collaboration tools and resources.

• Develop and implement comprehensive operational strategies to ensure high standards of service and profitability across all hospitality properties.
• Oversee daily operations, ensuring efficiency, quality control, and adherence to brand standards.
• Lead, motivate, and develop a diverse team of operational managers and staff remotely.
• Develop and manage departmental budgets, controlling costs and optimising revenue streams.
• Implement and monitor key performance indicators (KPIs) to track operational performance and guest satisfaction.
• Identify and implement innovative solutions to enhance the guest experience and operational efficiency.
• Ensure compliance with all health, safety, and hygiene regulations.
• Conduct regular operational reviews and provide actionable recommendations for improvement.
• Manage relationships with key suppliers and vendors.
• Drive a culture of continuous improvement and service excellence.
• Collaborate with marketing and sales teams to support business development and revenue generation.
• Stay abreast of industry trends and best practices in hospitality operations.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
• Minimum of 7-10 years of progressive experience in senior operational leadership roles within the hospitality industry.
• Demonstrated success in managing multiple hospitality properties or complex operational units.
• Proven ability to develop and implement strategic operational plans.
• Strong financial acumen and experience in budget management and P&L responsibility.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in using operational management software and data analysis tools.
• Experience in remote team management and virtual collaboration is essential.
• A passion for hospitality and a commitment to delivering exceptional guest experiences.
• Excellent problem-solving and decision-making abilities.

• Oversee the day-to-day operations of multiple hospitality establishments in the region.
• Develop and implement strategies to improve operational efficiency and guest satisfaction.
• Manage budgets, P&L statements, and financial performance for all assigned venues.
• Ensure consistent delivery of high-quality service and adherence to brand standards.
• Lead and develop management teams, fostering a positive work environment.
• Oversee recruitment, training, and performance management of staff.
• Ensure compliance with all relevant health, safety, and licensing regulations.
• Manage inventory, supply chain, and vendor relationships.
• Analyse performance data and implement improvements to drive revenue and reduce costs.
• Conduct regular site visits and provide operational support and guidance.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in multi-site hospitality management.
• Proven track record of success in managing operations, P&L, and team leadership.
• In-depth knowledge of the hospitality industry, including F&B, accommodation, and customer service best practices.
• Strong financial acumen and analytical skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Experience with hybrid working arrangements and remote management.
• Valid driving license and willingness to travel within the region.
• Knowledge of relevant licensing laws and health & safety regulations.
• Passion for delivering exceptional guest experiences.

• Develop and implement strategic operational plans to enhance service quality, efficiency, and profitability across all hospitality assets.
• Oversee day-to-day operations of multiple venues, ensuring adherence to brand standards and guest satisfaction metrics.
• Manage operational budgets, control costs, and maximize revenue streams.
• Lead and motivate remote and on-site operational teams, fostering a culture of excellence and continuous improvement.
• Develop and implement key performance indicators (KPIs) for operational success and track performance against targets.
• Ensure compliance with all health, safety, and regulatory requirements.
• Conduct remote site assessments and provide actionable recommendations for improvement.
• Manage relationships with key stakeholders, including property owners, management teams, and suppliers.
• Drive innovation in guest services, operational processes, and technology adoption.
• Develop and deliver training programs for operational staff to enhance skills and service delivery.
• Analyze market trends and competitor activities to identify opportunities and challenges.
• Prepare regular operational reports for senior management.

• Extensive experience (8+ years) in senior operational leadership roles within the hospitality and tourism industry, preferably with multi-property management experience.
• Demonstrable success in improving operational efficiency, guest satisfaction, and financial performance.
• Strong understanding of hotel operations, F&B, and event management.
• Excellent financial acumen, including P&L management, budgeting, and cost control.
• Exceptional leadership, communication, and interpersonal skills, with a proven ability to manage remote teams effectively.
• Proficiency in hospitality management software (PMS, POS) and data analysis tools.
• Strategic thinking and strong problem-solving capabilities.
• Ability to work independently, prioritize effectively, and manage multiple complex projects in a remote setting.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or advanced degree is a plus.
• Adaptability and a proactive approach to managing diverse operational challenges.

• Overseeing all aspects of event operations, including setup, execution, and breakdown.
• Managing and scheduling event staff, ensuring adequate coverage and performance.
• Liaising with clients to understand their event requirements and ensure satisfaction.
• Coordinating with external vendors, including caterers, decorators, and AV technicians.
• Managing event budgets, tracking expenses, and ensuring profitability.
• Ensuring compliance with health, safety, and licensing regulations.
• Troubleshooting and resolving operational issues that may arise during events.
• Conducting post-event evaluations and debriefings to identify areas for improvement.
• Developing and implementing operational procedures to enhance efficiency and service quality.
• Maintaining strong relationships with venue staff, clients, and suppliers.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hotel operations management.
• Demonstrated success in leading and developing multi-departmental teams.
• Strong financial management and budgeting skills.
• In-depth knowledge of hotel operations and industry best practices.
• Excellent problem-solving and decision-making abilities.
• Exceptional interpersonal and communication skills.
• Proven ability to drive service standards and guest satisfaction.