3281 Hospitality jobs in Wales
Hospitality Operations Manager
CF10 1EU Cardiff, Wales
£55000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking an experienced and enthusiastic Hospitality Operations Manager to lead their renowned establishment. This is a fantastic opportunity to work remotely, contributing your expertise to a leading hospitality group. You will be responsible for overseeing all day-to-day operations, ensuring the highest standards of service delivery and guest satisfaction. Your role will involve managing staff, optimizing operational efficiency, and driving revenue growth. You will develop and implement strategies to enhance the overall guest experience, from front-of-house to back-of-house operations. This position requires strong leadership skills and a comprehensive understanding of the hospitality industry's intricacies.
Key responsibilities include managing budgets, controlling costs, and forecasting financial performance. You will recruit, train, and manage a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement. The successful candidate will also be responsible for ensuring compliance with all health, safety, and licensing regulations. Developing and implementing marketing and sales strategies to attract and retain customers will be a crucial part of your role. You will be expected to build strong relationships with suppliers and maintain effective communication channels with all stakeholders. Experience in managing multiple outlets or a large-scale hospitality venue is advantageous.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 7 years of progressive experience in hospitality management. Proven experience in financial management and a strong understanding of operational KPIs are essential. Excellent communication, problem-solving, and decision-making abilities are critical. You must be highly organised, detail-oriented, and capable of managing multiple tasks simultaneously in a fast-paced environment. If you are passionate about delivering exceptional guest experiences and leading teams to success in the hospitality sector, we encourage you to apply for this remote opportunity and make a significant impact.
Key responsibilities include managing budgets, controlling costs, and forecasting financial performance. You will recruit, train, and manage a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement. The successful candidate will also be responsible for ensuring compliance with all health, safety, and licensing regulations. Developing and implementing marketing and sales strategies to attract and retain customers will be a crucial part of your role. You will be expected to build strong relationships with suppliers and maintain effective communication channels with all stakeholders. Experience in managing multiple outlets or a large-scale hospitality venue is advantageous.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 7 years of progressive experience in hospitality management. Proven experience in financial management and a strong understanding of operational KPIs are essential. Excellent communication, problem-solving, and decision-making abilities are critical. You must be highly organised, detail-oriented, and capable of managing multiple tasks simultaneously in a fast-paced environment. If you are passionate about delivering exceptional guest experiences and leading teams to success in the hospitality sector, we encourage you to apply for this remote opportunity and make a significant impact.
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0
Events Manager - Hospitality
CF10 1NA Cardiff, Wales
£35000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a vibrant hotel and conference centre located in Cardiff , is seeking an experienced and creative Events Manager to lead their events division. This hybrid role offers the chance to manage a wide array of events, from corporate conferences and product launches to weddings and private celebrations. You will be responsible for the entire event lifecycle, from initial client consultation and conceptualisation to meticulous planning, execution, and post-event evaluation. The ideal candidate will possess exceptional organisational skills, a keen eye for detail, and a passion for delivering flawless event experiences. You will be adept at managing budgets, coordinating with suppliers and vendors, and leading a dedicated events team. Strong client relationship management skills are essential, as you will be the primary point of contact for clients throughout the planning process. Our client's venue is renowned for its excellent facilities and service, and the Events Manager will be key to upholding and enhancing this reputation. While regular presence in the Cardiff venue is required for client meetings, site inspections, and event supervision, there is flexibility for remote work on designated days. You will be instrumental in driving event sales, developing innovative event concepts, and ensuring profitability. This is a fantastic opportunity to shape memorable occasions and grow your career within a dynamic hospitality environment. You will be part of a collaborative team that values creativity and client satisfaction.
Key Responsibilities:
Key Responsibilities:
- Plan, manage, and execute a variety of events from start to finish.
- Develop event proposals, budgets, and timelines in collaboration with clients.
- Liaise with clients to understand their needs and ensure event success.
- Manage all logistical aspects of events, including venue setup, catering, and AV requirements.
- Coordinate with internal departments and external suppliers/vendors.
- Oversee event staff and ensure high standards of service delivery.
- Manage event budgets and ensure profitability.
- Conduct post-event analysis and gather client feedback for continuous improvement.
- Stay current with industry trends and best practices in event management.
- Proven experience in event management, preferably within the hospitality sector.
- Strong understanding of event planning, logistics, and execution.
- Excellent organisational, time management, and problem-solving skills.
- Proficiency in event management software and tools.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work under pressure and manage multiple events simultaneously.
- Creative thinker with a passion for delivering unique event experiences.
- Flexibility to work varied hours, including evenings and weekends, as required by event schedules.
This advertiser has chosen not to accept applicants from your region.
1
Hospitality Services Officer
Blaenau Ffestiniog, Wales
Eryri National Park Authority
Posted 8 days ago
Job Viewed
Job Description
Swyddog Gwasanaethau Lletygarwch
Maentwrog, Blaenau Ffestiniog
Amdanom Ni
Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl.
Rydym nawr yn chwilio am Swyddog Gwasanaethau Ll.
Maentwrog, Blaenau Ffestiniog
Amdanom Ni
Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwr, mae'r parc yn gartref i'r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl.
Rydym nawr yn chwilio am Swyddog Gwasanaethau Ll.
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2
Senior Hospitality Operations Manager
CF10 1WA Cardiff, Wales
£40000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a seasoned and highly motivated Senior Hospitality Operations Manager to lead their esteemed establishment in **Cardiff, Wales, UK**. This pivotal role requires a strategic thinker with a proven track record in managing diverse hospitality operations, including food and beverage, accommodation, events, and customer service. You will be responsible for overseeing daily operations, ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. Your leadership will be key in driving business growth and maintaining the reputation of the establishment.
The ideal candidate will possess extensive experience in the hospitality industry, with a comprehensive understanding of front-of-house and back-of-house management. You will lead and motivate a diverse team of staff, fostering a positive work environment and promoting a culture of excellence in service. Responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing resource allocation. You will also be responsible for ensuring compliance with all health, safety, and licensing regulations. Strong interpersonal and communication skills are essential for liaising with guests, staff, suppliers, and stakeholders. A keen eye for detail and a passion for delivering exceptional guest experiences are paramount.
Key responsibilities include:
We are looking for candidates with a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with at least 7 years of progressive experience in hospitality management. Previous experience in a senior operational role within hotels, restaurants, or similar establishments is essential. Excellent leadership, communication, financial acumen, and problem-solving skills are required. The ability to work effectively under pressure and manage multiple priorities is also crucial.
The ideal candidate will possess extensive experience in the hospitality industry, with a comprehensive understanding of front-of-house and back-of-house management. You will lead and motivate a diverse team of staff, fostering a positive work environment and promoting a culture of excellence in service. Responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing resource allocation. You will also be responsible for ensuring compliance with all health, safety, and licensing regulations. Strong interpersonal and communication skills are essential for liaising with guests, staff, suppliers, and stakeholders. A keen eye for detail and a passion for delivering exceptional guest experiences are paramount.
Key responsibilities include:
- Overseeing all aspects of daily hospitality operations.
- Ensuring exceptional standards of guest service and satisfaction.
- Managing and motivating a team of hospitality professionals.
- Developing and implementing operational policies and procedures.
- Managing budgets, controlling costs, and optimizing revenue.
- Ensuring compliance with health, safety, and licensing regulations.
- Developing and executing marketing and sales strategies.
- Managing supplier relationships and inventory.
- Handling guest feedback and resolving service issues effectively.
We are looking for candidates with a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with at least 7 years of progressive experience in hospitality management. Previous experience in a senior operational role within hotels, restaurants, or similar establishments is essential. Excellent leadership, communication, financial acumen, and problem-solving skills are required. The ability to work effectively under pressure and manage multiple priorities is also crucial.
This advertiser has chosen not to accept applicants from your region.
3
Events and Hospitality Coordinator
CF10 1AH Cardiff, Wales
£28000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is looking for a proactive and organized Events and Hospitality Coordinator to join their team, with the flexibility of a hybrid working arrangement, primarily based in Cardiff, Wales, UK . This role is essential for the smooth execution of a variety of events, from corporate functions to social gatherings, ensuring a seamless and positive experience for all attendees. You will work closely with the events team, clients, and external vendors to manage all logistical aspects of event planning and delivery. Responsibilities include coordinating event logistics such as venue setup, catering arrangements, AV equipment, and on-site support. You will assist with budget management, vendor liaison, guest communications, and post-event evaluations. The ideal candidate will possess excellent organizational and time-management skills, with a keen eye for detail and the ability to multitask effectively in a fast-paced environment. Strong interpersonal and communication skills are crucial for liaising with clients, suppliers, and internal teams. Experience in event planning, hospitality, or a related field is highly desirable. Familiarity with event management software and platforms would be an advantage. We are seeking a motivated individual who is passionate about creating memorable events and thrives in a collaborative team setting. This is a fantastic opportunity to develop your career in the exciting events and hospitality industry in Cardiff, Wales, UK .
This advertiser has chosen not to accept applicants from your region.
4
Remote Hospitality Operations Manager
CF10 1AH Cardiff, Wales
£40000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking an experienced and adaptable Remote Hospitality Operations Manager to oversee and optimize operations across their portfolio. This exciting, fully remote role offers the chance to manage and enhance hospitality services without being tied to a single physical location. You will be responsible for ensuring the smooth and efficient running of various hospitality venues, focusing on service quality, guest satisfaction, and operational profitability. Key responsibilities include developing and implementing operational standards, managing budgets, overseeing staffing and training initiatives, and ensuring compliance with health and safety regulations. The ideal candidate will have a strong background in hospitality management, excellent leadership and communication skills, and a deep understanding of the industry's best practices. Experience in managing multiple sites or a diverse range of hospitality operations is highly advantageous. You will work closely with on-site teams, providing guidance, support, and strategic direction through virtual channels. This role demands exceptional organizational abilities, problem-solving skills, and the capacity to manage complex projects remotely. Proficiency in hospitality management software and communication platforms is essential. Our client is committed to delivering exceptional guest experiences, and this role is crucial in maintaining those high standards across all their properties. If you are a results-oriented professional with a passion for hospitality and seeking a flexible, remote work environment, this is an excellent opportunity to lead and innovate.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily operations of multiple hospitality venues from a remote location.
- Develop and implement operational policies and procedures to ensure consistency and quality.
- Manage budgets, control costs, and drive revenue growth.
- Ensure exceptional guest satisfaction through high-quality service standards.
- Lead and support on-site management teams, providing guidance and mentorship.
- Oversee staffing, recruitment, training, and performance management.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor industry trends and implement innovative practices.
- Collaborate with marketing and sales teams to enhance the guest experience.
- Manage vendor relationships and procurement of supplies and services.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management, with experience in operations.
- Proven track record of managing operations, improving efficiency, and driving profitability.
- Excellent leadership, communication, and interpersonal skills.
- Strong understanding of hospitality industry best practices.
- Experience with hospitality management software and systems.
- Ability to work independently and manage multiple priorities in a remote setting.
- Problem-solving and decision-making capabilities.
- Knowledge of health, safety, and sanitation regulations.
This advertiser has chosen not to accept applicants from your region.
5
Remote Hospitality Operations Consultant
CF10 3DP Cardiff, Wales
£70000 annum (pro
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking a highly experienced and innovative Remote Hospitality Operations Consultant to provide expert advice and strategic guidance to businesses within the hospitality and tourism sector. This is a fully remote contract position, offering the flexibility to work from any location. You will be instrumental in helping clients enhance their operational efficiency, guest experience, and overall profitability. Your role will involve analyzing current business practices, identifying areas for improvement, and developing tailored strategies for service excellence, cost management, and revenue generation. The ideal candidate will have a deep understanding of hotel operations, restaurant management, tourism trends, and customer service best practices. You should be adept at remote client engagement, delivering insightful recommendations through virtual consultations, presentations, and detailed reports. Responsibilities include conducting comprehensive operational assessments, developing customized training programs for staff, implementing new service protocols, and advising on technology solutions to streamline operations. You will also focus on enhancing guest satisfaction metrics, identifying new market opportunities, and advising on sustainable tourism practices. A proven ability to communicate complex ideas clearly and concisely to diverse stakeholders, including senior management and frontline staff, is essential. This is an excellent opportunity for a seasoned professional to leverage their expertise in a flexible, project-based capacity, making a significant impact on businesses across the UK's vibrant hospitality and tourism industry. You will need to be self-motivated, highly organized, and possess exceptional problem-solving skills to succeed in this remote consulting role. Experience in crisis management and business continuity planning within the hospitality sector is also a valuable asset.
Key Qualifications:
Key Qualifications:
- Extensive experience in hospitality or tourism management (e.g., Hotel General Manager, Operations Director).
- Proven track record as a consultant or advisor in the hospitality sector.
- Strong analytical and strategic planning skills.
- Excellent remote client management and communication abilities.
- Deep knowledge of operational best practices, guest experience enhancement, and financial management in hospitality.
- Ability to work independently and manage multiple client projects concurrently.
- Familiarity with industry trends and emerging technologies in hospitality and tourism.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Hospitality Operations Manager
CF10 1DZ Cardiff, Wales
£40000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is looking for an experienced Senior Hospitality Operations Manager to oversee operations for their prestigious establishments in Cardiff . This demanding role requires a leader with a proven track record in managing diverse hospitality functions, ensuring exceptional guest experiences and efficient business operations. You will be responsible for staff management, operational efficiency, budget control, and upholding brand standards across all departments, including food and beverage, accommodation, and events. This is a hands-on, on-site management position requiring a strong presence within the establishments.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage day-to-day operations of the hospitality venue, ensuring smooth service delivery across all departments.
- Lead, train, and motivate a team of hospitality professionals, fostering a culture of excellence.
- Oversee food and beverage operations, including menu planning, inventory management, and quality control.
- Ensure high standards of customer service are consistently met and exceeded.
- Manage operational budgets, controlling costs and maximizing profitability.
- Implement and maintain operational policies and procedures to ensure efficiency and compliance.
- Develop and execute strategies to enhance guest satisfaction and loyalty.
- Oversee event planning and execution, ensuring successful outcomes for clients.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Manage vendor relationships and procurement processes.
- Ensure compliance with health, safety, and hygiene regulations.
- Analyze operational data to identify areas for improvement and implement effective solutions.
Qualifications:
- Significant experience (5+ years) in hospitality management, with a focus on operations.
- Proven leadership and team management skills within a high-volume hospitality environment.
- Strong understanding of food and beverage operations, event management, and front-of-house services.
- Excellent financial acumen, including experience with P&L management and budget control.
- Exceptional customer service skills and a passion for delivering memorable experiences.
- Strong problem-solving abilities and decision-making capabilities.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficiency in hospitality management software.
- Relevant degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
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7
Senior Hospitality Operations Manager
BD1 1AA Cardiff, Wales
£45000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a renowned hotel group, is seeking a seasoned Senior Hospitality Operations Manager for their prestigious establishment in **Bradford, West Yorkshire, UK**. This critical role is responsible for overseeing all day-to-day operations, ensuring exceptional guest experiences, and driving operational efficiency and profitability. The ideal candidate will possess a strong background in hotel management, a passion for service excellence, and proven leadership skills.
You will manage and lead various departments, including front office, F&B, housekeeping, and events, ensuring seamless coordination and adherence to high standards. Your responsibilities will include staff recruitment, training, and performance management, as well as budgeting, financial control, and inventory management. You will also be involved in developing and implementing strategies to enhance guest satisfaction, drive revenue growth, and maintain the hotel's reputation for quality and service. This is an excellent opportunity to advance your career in a challenging and rewarding hospitality environment.
Responsibilities:
Qualifications:
This role offers a significant opportunity to lead and inspire a team, contributing to the success of a premier hospitality establishment and developing your career in a vibrant industry.
You will manage and lead various departments, including front office, F&B, housekeeping, and events, ensuring seamless coordination and adherence to high standards. Your responsibilities will include staff recruitment, training, and performance management, as well as budgeting, financial control, and inventory management. You will also be involved in developing and implementing strategies to enhance guest satisfaction, drive revenue growth, and maintain the hotel's reputation for quality and service. This is an excellent opportunity to advance your career in a challenging and rewarding hospitality environment.
Responsibilities:
- Oversee and manage all hotel operational departments, including Front Desk, Food & Beverage, Housekeeping, and Maintenance.
- Ensure the delivery of consistently high-quality service to guests, exceeding their expectations.
- Develop and implement operational policies and procedures to enhance efficiency and service standards.
- Manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Recruit, train, motivate, and manage the performance of the hotel's operational staff.
- Conduct regular staff performance reviews and provide constructive feedback.
- Monitor inventory levels and manage procurement for all operational departments.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and maintain strong relationships with guests, suppliers, and stakeholders.
- Implement strategies to improve guest satisfaction scores and online reviews.
- Handle guest complaints and resolve issues promptly and professionally.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Collaborate with the Sales and Marketing teams to promote hotel services and events.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality management, with at least 3 years in a managerial role overseeing multiple departments.
- Proven track record of successful hotel operations management and staff leadership.
- Strong understanding of hotel financial management, budgeting, and cost control.
- Excellent knowledge of hotel operations software and systems.
- Exceptional customer service and interpersonal skills.
- Ability to lead and motivate a diverse team.
- Strong problem-solving and decision-making abilities.
- Flexibility to work irregular hours, including evenings, weekends, and holidays.
- Proficiency in English is essential, and knowledge of other languages is an advantage.
- A commitment to maintaining high standards of professionalism and presentation.
This role offers a significant opportunity to lead and inspire a team, contributing to the success of a premier hospitality establishment and developing your career in a vibrant industry.
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