1015 Hospitality jobs in Whitstable

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £35,000 - £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#LifeatKFC

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality.

Job Title: Student Support Lecturer (HND Hospitality Management)

Location: Broadstairs

Salary : 25,000 - 28,000 - dependent on relevant skills and experience. (Salary is reviewed annually with any increase normally taking effect on 1st January each year)

Job type: Full Time, Permanent

About Us:

Nelson College London (NCL) has established itself as a reputable and thriving higher education college offering higher education across three strategically located campuses in East London and Kent demonstrating NCL's commitment to providing quality education across varied communities targeting widening access students. NCL is registered with the Office for Students (OfS) as an approved fee-cap provider. Moreover, NCL's achievement of the Teaching Excellence Framework (TEF) Silver award signifies its commitment to delivering high-quality teaching, learning, and outcomes for its widening access students. NCL stands as a dynamic and forward-thinking provider, dedicated to providing accessible, high-quality higher education that equips students with the skills and knowledge needed for success in their chosen fields.

Purpose of Role :

• To provide students with valuable resources and encouragement to help them navigate their academic and personal challenges.

Key Responsibilities:

• Assist students in developing effective study habits, identifying their strengths and weaknesses in academic skills, and develop and follow through with the Individual Learning Plans (ILP)
• Provide regular formative feedback to students on their assignments and monitor their progress
• Provide guidance to the students on interpreting the summative feedback
• Keep records of student assignment submission progress
• Act as a key point of contact for students with regular meetings throughout the student programme
• Maintain supportive and professional relationships to help students become part of the learning and teaching community
• Encourage and motivate students to think about their learning broadly rather than focusing solely on individual modules
• Help students overcome barriers to learning that may arise from personal or social issues
• Offer personal support on a range of topics that might include academic difficulty, emotional and social problems, illness, or a traumatic life event
• Deliver one on one and in class lessons on various units

Other General College Duties:

• Work flexibly as part of the College team to ensure the smooth running of the College's premises and facilities
• Participate actively and flexibly in a range of college-wide activities, such as duty rotas, enrolment, and marketing events
• Participate in training and team development activities, to develop and update skills and knowledge
• Understand and be committed to the College's health and safety Policy statement and the College's safety priorities and be aware of your contribution to them
• Be aware of the College's equality policies and demonstrate commitment and enthusiasm to promote the principle of equality and diversity throughout all aspects of your work
• Be familiar with safeguarding requirements as outlined in the College's policies and comply with its requirements to safeguard and protect the welfare of young people and vulnerable adults
• Undertake such additional duties or projects as directed by the directors or senior managers of the College.

Person Specification :

The successful candidate should have the knowledge and competence required for standard acceptable performance in carrying out this role and will have demonstrated the following essential (E) or desirable (D) skills and experience:

• Educated to undergraduate level (E)
• Able to recommend resources based on the subject knowledge(E)
• Ability to teach and motivate others (E)
• Fully Computer Literate and operate to at least an intermediate level with Word, Access, and PowerPoint (E)
• Ability to work as part of a team and collaborate with other staff (D)
• Good literacy and numeracy - (Level 2 qualification in English and Maths or equivalent) (E)
• The ability to work effectively under pressure and tight deadlines (D)
• Excellent customer service skills (E)
• Excellent organizational, time management skills and attention to detail (E)
• Excellent communication skills (written and oral) (E)
• Degree or other qualifications relevant to the post (D)
• Relevant experience in higher education (D)

How to Apply:

Interested candidates are invited to submit their CV, detailing their relevant experience and qualifications.

Please note that only candidates shortlisted for interviews will be contacted.

Candidates with the experience or relevant job titles of: Lecturer, Hospitality Management Lecturer, Lecturer in Hospitality Management, HNC/D Lecturer, Academic Lecturer, University Lecturer, Education Lead, Academic Lead, College Tutor, Tutor, Teacher, College Teacher will also be considered for this role.

Job Title: Customer Service Advisor
Job Type: Full time/permanent (Office based)
Salary: 25,650 plus additional bonuses (bonus structure can be explained at interview)

We are delighted to once again be assisting one of our favourite clients in their search for a Customer Service Advisor to join their team, this is a fantastic opportunity to join a global organisation with great values and a passion for offering quality products with sustainability at the forefront of everything they do!

Key Responsibilities:

• Provide excellent customer service to clients
• Manage customer enquiries and resolve issues in a timely and professional manner
• Build and maintain strong relationships with clients to ensure customer satisfaction
• Process orders, track shipments, and update clients on delivery status
• Collaborate with internal teams to address customer needs and concerns
• Assist with account management duties, including updating customer profiles and managing contracts
• Keep accurate records of customer interactions and transactions

Skills and Qualifications:

• Proven experience in customer service and administration
• Excellent communication and interpersonal skills
• Ability to build rapport with clients and maintain positive relationships
• Proficiency in using CRM software and other relevant tools

Our client, is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service

• Providing exceptional customer service and promptly addressing customer enquiries
• Handling administrative tasks including data entry, file management, and documentation
• Maintaining accurate records of customer interactions and transactions
• Coordinating with internal teams to resolve customer issues efficiently
• Processing service requests and ensuring timely follow-ups

• Experience in an administrative or customer service role
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office Suite and other common office software
• Ability to handle and resolve customer complaints with professionalism
• Good problem-solving skills and attention to detail
• Ability to work effectively both independently and as part of a team
• Understanding of customer service principles and practices

• Stable and ongoing contract
• Opportunity to develop and refine your customer service and administrative skills
• Supportive and collaborative work environment
• Involvement in a crucial sector providing essential services

If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to apply now to join our client's team in Kent.

Our client, is currently seeking a dedicated individual for a Customer Service role based in Kent. This ongoing contract offers a unique opportunity to support customers through excellent customer service

• Providing exceptional customer service and promptly addressing customer enquiries
• Handling administrative tasks including data entry, file management, and documentation
• Maintaining accurate records of customer interactions and transactions
• Coordinating with internal teams to resolve customer issues efficiently
• Processing service requests and ensuring timely follow-ups

• Experience in an administrative or customer service role
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office Suite and other common office software
• Ability to handle and resolve customer complaints with professionalism
• Good problem-solving skills and attention to detail
• Ability to work effectively both independently and as part of a team
• Understanding of customer service principles and practices

• Stable and ongoing contract
• Opportunity to develop and refine your customer service and administrative skills
• Supportive and collaborative work environment
• Involvement in a crucial sector providing essential services

If you are a motivated individual with a passion for customer service and administrative tasks, we encourage you to apply now to join our client's team in Kent.

Customer Service Advisor

Dartford

Full Time - Monday - Friday 8am - 5pm

Do you have office based Customer Service experience?

Are you confident talking to clients and processing queries onto the system?

We are working with our client based in Dartford to recruit a Customer Service Advisor to join their team on a Temporary basis for a minimum of 6 weeks.

Key Duties:

- Answering incoming calls

- Logging client requests

- Process invoice paperwork

The main duty of the role is to answer inbound calls and assist with client queries, due to the immediate nature of the recruit the client can only consider candidates who are available immediately.

Apply online today to be considered for an immediate start.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Company Profile

Working for an expanding family run business you will be confident to lead the customer service team and ensure tasks and roles are being completed on time and correctly.

To excel within this role, you will need to have great communication skills, manage your time effectively and understand what business critical tasks are and what will benefit the customer experience most.

The company is in a lovely rural setting therefore, candidates must be able to drive.

This is a full-time office-based position with the working hours of Monday to Friday 08:00 to 17:00.

Key duties & responsibilities of Customer Service Manager

• Keep speed and customer satisfaction at the heart of every decision
• Lead the customer service executives
• Ensuring all orders are despatched same day to warehouse
• Monitor couriers on time deliveries and report any instances to the operations team
• Manage the customer service tickets to ensure repairs and services are monitored within your timelines
• Monitor equipment repairs and warranties and communicate manufacturer delays to Procurement
• Manage email boxes and ensure responses are made within 24 hours
• Monitor back orders and ETAs
• Maintain communication with the sales & marketing team of operational changes
• Weekly reporting

Required qualifications, knowledge, experience & skills of Customer Service Manager

• Proven experience in a customer service leadership or supervisory role
• Strong communication skills, both verbal and written, with the ability to handle escalations professionally
• Team leadership and coaching abilities, with a focus on motivation and performance improvement
• Excellent problem-solving skills and the ability to make decisions under pressure
• Customer-focused mindset with a passion for delivering high-quality service
• Organisational and time management skills, with the ability to prioritise tasks effectively
• Experience with CRM systems and customer service software
• Ability to analyse service metrics and implement improvements
• Adaptability to change and a proactive approach to continuous improvement
• IT proficiency, including Microsoft Office (especially Excel, Word, and Outlook)

Benefits

• Annual profit related bonus capped at 12% paid quarterly
• Private healthcare for family
• Pension
• Long service awards

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.