What Jobs are available for Hotel Managers in Aberdeen?
Showing 31 Hotel Managers jobs in Aberdeen
Hotel Operations Manager
AB10 1QP Aberdeen, Scotland
£40000 Annually
WhatJobs Direct
Posted 4 days ago
Job Viewed
Job Description
Our client, a highly-regarded hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the smooth and profitable running of their property in Aberdeen, Scotland, UK . This senior role is responsible for managing all day-to-day operations, ensuring the highest standards of guest service, operational efficiency, and staff performance. You will lead various departments, including front office, food and beverage, housekeeping, and maintenance, to deliver an exceptional guest experience.
Key responsibilities include developing and implementing operational strategies to enhance profitability and guest satisfaction. You will manage departmental budgets, control costs, and optimise revenue streams. Leading, motivating, and developing a diverse team of hospitality professionals is crucial, ensuring effective staff training, scheduling, and performance management. You will ensure compliance with all health, safety, and licensing regulations, maintaining impeccable standards of cleanliness and security.
The ideal candidate will have a proven track record in hotel management or operations within the hospitality industry. Strong leadership, communication, and problem-solving skills are essential. You should possess a deep understanding of hotel operations, including revenue management, customer service excellence, and staff management. A keen eye for detail and a commitment to upholding the brand's reputation for quality are paramount. You will be responsible for guest feedback management and implementing service improvements based on reviews and operational performance.
Qualifications:
Key responsibilities include developing and implementing operational strategies to enhance profitability and guest satisfaction. You will manage departmental budgets, control costs, and optimise revenue streams. Leading, motivating, and developing a diverse team of hospitality professionals is crucial, ensuring effective staff training, scheduling, and performance management. You will ensure compliance with all health, safety, and licensing regulations, maintaining impeccable standards of cleanliness and security.
The ideal candidate will have a proven track record in hotel management or operations within the hospitality industry. Strong leadership, communication, and problem-solving skills are essential. You should possess a deep understanding of hotel operations, including revenue management, customer service excellence, and staff management. A keen eye for detail and a commitment to upholding the brand's reputation for quality are paramount. You will be responsible for guest feedback management and implementing service improvements based on reviews and operational performance.
Qualifications:
- A degree or diploma in Hospitality Management or a related field.
- Minimum of 5 years of experience in hotel operations management.
- Proven ability to manage multiple departments and lead diverse teams.
- Strong financial acumen with experience in budgeting and cost control.
- Excellent understanding of guest service principles and operational best practices.
- Proficiency in hotel management software and systems.
- Exceptional communication and interpersonal skills.
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0
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client, a distinguished boutique hotel known for its exceptional service and unique guest experiences, is seeking a highly motivated and experienced Hotel Operations Manager to join their team. This hybrid role will involve overseeing the day-to-day operations of the hotel, ensuring the highest standards of service delivery, guest satisfaction, and operational efficiency. You will lead and inspire various departments, including front desk, housekeeping, and food & beverage, fostering a collaborative and guest-focused environment. The ideal candidate will possess a strong background in hotel management, a keen eye for detail, and proven leadership capabilities. Responsibilities include managing staff schedules, inventory control, budget adherence, and implementing operational improvements to enhance profitability and guest experience. You will be instrumental in maintaining the hotel's reputation for excellence, handling guest inquiries and complaints with professionalism, and ensuring compliance with all health and safety regulations. The ability to work effectively both independently and as part of a team, coupled with excellent communication and problem-solving skills, is crucial. Some remote work is possible for strategic planning and administrative tasks, but a significant portion of the role requires on-site presence to manage operations and staff directly. This is a demanding yet rewarding position for a passionate hospitality professional looking to make a significant impact. You will work closely with senior management to drive the hotel's success and uphold its prestigious brand image. Your understanding of current hospitality trends and guest expectations will be vital in maintaining a competitive edge. The successful candidate will be committed to exceeding guest expectations at every opportunity.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and manage all hotel operational departments, including Front Office, Housekeeping, and Food & Beverage.
- Ensure the delivery of exceptional guest service standards and foster a culture of hospitality excellence.
- Manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Develop and implement efficient operational procedures and best practices.
- Lead, train, and motivate a diverse team of hotel staff to achieve performance targets.
- Conduct regular inspections of hotel facilities to ensure cleanliness, maintenance, and safety standards are met.
- Manage inventory, procurement, and supplier relationships for operational supplies.
- Address and resolve guest complaints and issues promptly and professionally.
- Collaborate with the General Manager and other department heads on strategic planning and business development.
- Ensure compliance with all health, safety, and licensing regulations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations, with demonstrable leadership experience.
- Strong understanding of hotel operations, including front desk, housekeeping, and F&B management.
- Proven ability to manage budgets, control costs, and drive revenue.
- Excellent interpersonal, communication, and problem-solving skills.
- Demonstrated experience in leading and developing teams.
- Ability to work flexible hours, including evenings and weekends, as required by hotel operations.
- Proficiency in property management systems (PMS) and relevant software.
- A passion for hospitality and a commitment to delivering outstanding guest experiences.
- Experience in a hybrid working model, balancing remote strategic tasks with on-site operational management.
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1
Hotel Operations Manager
AB11 6 Aberdeen, Scotland
£38000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day running of their esteemed establishment in Aberdeen, Scotland, UK . This critical role ensures the seamless delivery of exceptional guest services and efficient management of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for maintaining high standards of service, managing staff performance, optimizing operational efficiency, and controlling costs to achieve revenue targets. The ideal candidate will possess a strong background in hospitality management, with proven leadership skills and a comprehensive understanding of hotel operations. Excellent interpersonal and communication skills are essential for motivating your team and interacting effectively with guests and suppliers. You should be adept at problem-solving, able to handle challenging situations with professionalism and composure. Responsibilities include developing and implementing operational policies and procedures, managing budgets, ensuring compliance with health and safety regulations, and contributing to the strategic planning of the hotel. A passion for guest satisfaction and a commitment to creating memorable experiences are paramount. This is an excellent opportunity for a dedicated professional to take on a leadership role within a reputable organization in the vibrant hospitality and tourism sector. You will play a key part in driving the success and reputation of the hotel. We are looking for a hands-on leader who is committed to excellence and continuous improvement.
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2
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their prestigious hotel located in Aberdeen, Scotland, UK . This is a critical role responsible for ensuring exceptional guest experiences, efficient service delivery, and profitable operations across all hotel departments. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management best practices, and a passion for delivering outstanding customer service.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, including front office, housekeeping, food and beverage, banqueting, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and maximize revenue.
- Manage and mentor department heads and hotel staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene standards and regulations.
- Manage budgets, control costs, and optimize operational expenses.
- Develop and maintain relationships with guests, suppliers, and local businesses.
- Monitor key performance indicators (KPIs) and implement action plans to achieve targets.
- Handle guest complaints and resolve issues promptly and effectively.
- Participate in the recruitment, training, and development of hotel staff.
- Conduct regular inspections of hotel facilities to ensure quality standards are maintained.
- Collaborate with the General Manager on strategic planning and business development initiatives.
- Stay informed about industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a supervisory or managerial role.
- Proven track record of successfully managing hotel departments and driving operational excellence.
- Strong understanding of hotel management systems (PMS) and point-of-sale (POS) systems.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrable ability to manage budgets and control costs effectively.
- A passion for delivering exceptional guest service.
- Problem-solving skills and the ability to make sound decisions under pressure.
- Proficiency in Microsoft Office Suite.
- Knowledge of relevant health and safety legislation.
- Experience with event and banqueting management is advantageous.
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3
Hotel Operations Manager
AB10 1AJ Aberdeen, Scotland
£35000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client operates a highly-regarded boutique hotel in the vibrant city of **Aberdeen**, known for its exceptional guest experience and commitment to quality. We are seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of our hotel. This is a crucial on-site role, requiring a hands-on approach to ensure seamless operations across all departments.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, including front desk, housekeeping, food & beverage, and maintenance, to ensure the highest standards of service.
- Manage and motivate the hotel staff, fostering a positive and productive work environment.
- Ensure guest satisfaction by proactively addressing concerns and exceeding expectations.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Oversee inventory management and procurement for all operational supplies.
- Ensure compliance with health, safety, and hygiene regulations.
- Liaise with suppliers and service providers to maintain service quality.
- Conduct regular staff training and development sessions.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Handle guest complaints and resolve issues promptly and professionally.
- Coordinate with the General Manager on strategic planning and business development initiatives.
- Ensure the smooth operation of all hotel events and functions.
- Maintain the aesthetic appeal and functionality of the hotel premises.
- Proven experience as an Operations Manager, Assistant Hotel Manager, or in a similar senior hospitality role.
- Strong understanding of all hotel operational departments.
- Excellent leadership, management, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Demonstrated ability to manage budgets and control costs effectively.
- Excellent problem-solving and decision-making abilities.
- Strong communication and customer service skills.
- Ability to work under pressure and in a fast-paced environment.
- Knowledge of health and safety regulations in the hospitality industry.
- Flexibility to work varied shifts, including weekends and holidays, as required.
- Passion for delivering outstanding guest experiences.
- A degree or diploma in Hospitality Management is advantageous.
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4
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£45000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client, a prestigious hotel group, is seeking a dynamic and results-driven Hotel Operations Manager to lead the day-to-day operations of their flagship property in **Aberdeen, Scotland, UK**. This role is essential for ensuring exceptional guest experiences, operational efficiency, and financial performance. You will oversee various departments, including Front Office, Housekeeping, Food & Beverage, and Events, managing a large team and upholding the highest standards of service excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of hotel operations, ensuring seamless service delivery and guest satisfaction.
- Manage and direct the activities of department heads, providing leadership, guidance, and support.
- Develop and implement operational strategies to achieve financial targets, including revenue maximization and cost control.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor and evaluate guest feedback, implementing improvements to enhance the guest experience.
- Develop and manage departmental budgets, forecasting expenses and revenues accurately.
- Recruit, train, and develop high-performing hotel staff.
- Conduct regular performance reviews and provide ongoing coaching to staff.
- Oversee inventory management and procurement for operational supplies.
- Coordinate with sales and marketing teams to drive occupancy and revenue.
- Ensure all operational procedures are documented and consistently followed.
- Handle escalated guest complaints and resolve issues efficiently and professionally.
- Foster a positive and collaborative work environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 3 years in a senior operational role.
- Proven track record of successfully managing hotel operations and achieving financial goals.
- Strong understanding of all hotel departments and their interdependencies.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and relevant operational tools.
- Strong financial acumen and budgeting skills.
- Ability to remain calm under pressure and make effective decisions.
- Passionate about delivering exceptional customer service.
- Knowledge of the Aberdeen hospitality market is an advantage.
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5
Hotel Operations Manager
AB11 5BH Aberdeen, Scotland
£45000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Aberdeen, Scotland, UK . This crucial role requires a leader with a passion for hospitality, a keen eye for detail, and a proven ability to drive operational efficiency while ensuring exceptional guest experiences. You will be responsible for managing various departments, including front desk, housekeeping, and food & beverage, to uphold the highest standards of service and profitability.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of the hotel, ensuring smooth and efficient service delivery across all departments.
- Manage, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Monitor departmental performance against key performance indicators (KPIs) and implement corrective actions as needed.
- Manage budgets, control costs, and identify opportunities to maximise revenue and profitability.
- Ensure compliance with all health, safety, and hygiene regulations within the hotel premises.
- Develop and maintain strong relationships with guests, addressing any concerns or feedback promptly and professionally.
- Collaborate with the sales and marketing teams to drive occupancy rates and business growth.
- Oversee inventory management and procurement for hotel supplies and amenities.
- Implement and uphold company standards for service quality, presentation, and operational procedures.
- Conduct regular staff training sessions to enhance service skills and product knowledge.
- Participate in the development of strategic plans for the hotel's future growth and success.
- A degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
- A minimum of 5 years of progressive experience in hotel management or operations, with at least 2 years in a supervisory or management capacity.
- Proven track record of successfully managing hotel operations and driving service excellence.
- Strong understanding of hotel operational departments, including front office, housekeeping, food & beverage, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Ability to manage budgets, control costs, and drive revenue.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A passion for delivering outstanding customer service and creating memorable guest experiences.
- Flexibility to work varying shifts, including evenings, weekends, and holidays as required by the hospitality industry.
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6
Senior Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£45000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is seeking an accomplished Senior Hotel Operations Manager to lead operations at their premier establishment in Aberdeen, Scotland, UK . This hands-on role is essential for ensuring the delivery of exceptional guest experiences, managing day-to-day hotel operations, and driving profitability. You will oversee all departments, including F&B, front office, housekeeping, and events, fostering a culture of service excellence and operational efficiency. The ideal candidate will possess extensive experience in hotel management, strong leadership skills, and a deep understanding of the hospitality industry. This position requires a dedicated professional committed to upholding the highest standards of service and operational performance.
Key Responsibilities:
This role requires a significant presence on-site to effectively manage the team, interact with guests, and oversee the operational nuances of a busy hotel. The successful candidate will be a visible leader, adept at problem-solving and inspiring their team to achieve excellence. We are looking for an individual passionate about hospitality, with a keen eye for detail and a commitment to delivering memorable guest experiences in the heart of Aberdeen. Your leadership will be instrumental in maintaining the hotel's reputation for outstanding service and operational efficiency.
Key Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring seamless service delivery and guest satisfaction.
- Manage and mentor department heads and staff, providing training, motivation, and performance evaluation.
- Develop and implement operational strategies to enhance service quality, guest experiences, and revenue generation.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage budgets, control costs, and optimize profitability across all hotel operations.
- Develop and maintain relationships with suppliers and vendors.
- Oversee the planning and execution of events and conferences.
- Monitor guest feedback and implement service improvements accordingly.
- Conduct regular inspections of hotel facilities to ensure standards of cleanliness and maintenance are met.
- Collaborate with the sales and marketing teams to drive business and promote hotel services.
This role requires a significant presence on-site to effectively manage the team, interact with guests, and oversee the operational nuances of a busy hotel. The successful candidate will be a visible leader, adept at problem-solving and inspiring their team to achieve excellence. We are looking for an individual passionate about hospitality, with a keen eye for detail and a commitment to delivering memorable guest experiences in the heart of Aberdeen. Your leadership will be instrumental in maintaining the hotel's reputation for outstanding service and operational efficiency.
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7
Luxury Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£50000 Annually
WhatJobs Direct
Posted 2 days ago
Job Viewed
Job Description
Our client, an iconic luxury hotel renowned for its exceptional service, is seeking a highly motivated and experienced Luxury Hotel Operations Manager to join their team on a fully remote basis. This role is pivotal in ensuring the seamless delivery of world-class guest experiences, managing various departments to uphold the highest standards of hospitality. You will oversee front office, housekeeping, food and beverage, and other operational departments, driving efficiency and guest satisfaction.
Responsibilities:
Qualifications:
This is a unique opportunity to lead operational excellence in a globally recognized luxury brand, enjoying the flexibility of remote work while driving superior guest satisfaction and operational efficiency.
Responsibilities:
- Oversee the day-to-day operations of various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Banqueting.
- Develop and implement operational policies and procedures to ensure consistency and excellence in service delivery.
- Manage and mentor department heads and their teams, fostering a culture of collaboration and high performance.
- Monitor guest feedback and implement strategies to enhance guest satisfaction and loyalty.
- Control departmental budgets, manage costs effectively, and ensure profitability targets are met.
- Ensure compliance with health, safety, and hygiene regulations across all operational areas.
- Coordinate with other departments to ensure seamless guest experiences, particularly during events and conferences.
- Identify opportunities for service innovation and operational improvements.
- Maintain strong relationships with suppliers and service providers.
- Develop and implement training programs for staff to enhance service skills and operational knowledge.
- Conduct regular performance reviews and provide constructive feedback to team members.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably within the luxury segment.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including front office systems, F&B management, and housekeeping standards.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
- Proficiency in hotel management software and MS Office Suite.
- Strong financial acumen and experience in budgeting and cost control.
- Ability to work effectively independently and lead a remote team, maintaining high standards of service delivery.
- Exceptional problem-solving skills and the ability to handle challenging situations with grace.
- A passion for delivering outstanding guest experiences and a commitment to excellence.
- This role is fully remote, with the operational focus on a prestigious property located in Aberdeen, Scotland, UK .
This is a unique opportunity to lead operational excellence in a globally recognized luxury brand, enjoying the flexibility of remote work while driving superior guest satisfaction and operational efficiency.
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8
Luxury Hotel Operations Manager
AB10 1AB Aberdeen, Scotland
£50000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client, a distinguished luxury hotel, is seeking an experienced and passionate Luxury Hotel Operations Manager to oversee their exceptional establishment in **Aberdeen, Scotland, UK**. This is a hands-on role requiring dedication and a commitment to delivering unparalleled guest experiences.
The Operations Manager will be responsible for the day-to-day management of all hotel departments, including front desk, housekeeping, food and beverage, and facilities. You will ensure the highest standards of service excellence, operational efficiency, and profitability. This role demands strong leadership, impeccable organisational skills, and a keen eye for detail, ensuring every guest interaction is memorable.
Key Responsibilities:
The Operations Manager will be responsible for the day-to-day management of all hotel departments, including front desk, housekeeping, food and beverage, and facilities. You will ensure the highest standards of service excellence, operational efficiency, and profitability. This role demands strong leadership, impeccable organisational skills, and a keen eye for detail, ensuring every guest interaction is memorable.
Key Responsibilities:
- Oversee the daily operations of all hotel departments to ensure seamless service delivery.
- Manage departmental budgets, control costs, and maximise revenue opportunities.
- Implement and maintain the hotel's high standards of quality and service.
- Lead, motivate, and develop a diverse team of hospitality professionals.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage inventory and procurement for operational supplies and amenities.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with the General Manager on strategic planning and business development.
- Conduct regular performance reviews and training sessions for staff.
- Monitor industry trends and implement best practices in hotel operations.
- Ensure the efficient operation of all hotel facilities and equipment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably within the luxury sector.
- Proven ability to lead and motivate large teams.
- Strong financial acumen and budget management skills.
- Excellent understanding of hotel operations, including F&B, front office, and housekeeping.
- Exceptional customer service and interpersonal skills.
- Proficiency in property management systems (PMS) and other hotel software.
- Strong problem-solving and decision-making capabilities.
- Ability to work flexible hours, including evenings and weekends.
- Fluency in English; additional languages are a plus.
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9