37 Hotel Managers jobs in Aberdeen
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£45000 Annually
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Posted 2 days ago
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Job Description
Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property. This full-time role is based in the vibrant city of **Aberdeen, Scotland, UK**. The ideal candidate will be responsible for the efficient and effective day-to-day management of all hotel operations, including front desk, housekeeping, food and beverage, and concierge services. You will ensure the delivery of exceptional guest experiences, uphold brand standards, and drive profitability. Key responsibilities include managing operational budgets, optimizing staffing levels, implementing service excellence initiatives, and ensuring compliance with health, safety, and hygiene regulations. You will lead and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment. Strong leadership, communication, and problem-solving skills are essential, along with a deep understanding of the hospitality industry. We are looking for a proactive, results-oriented individual with a proven track record in hotel management. Key Responsibilities:
- Overseeing the daily operations of the hotel, ensuring seamless service delivery across all departments.
- Managing and motivating the operational team, including fostering a culture of service excellence.
- Developing and implementing strategies to enhance guest satisfaction and loyalty.
- Managing departmental budgets, controlling costs, and maximizing revenue opportunities.
- Ensuring compliance with all health, safety, and licensing regulations.
- Monitoring and maintaining high standards of cleanliness and presentation throughout the hotel.
- Handling guest feedback and resolving complaints promptly and effectively.
- Collaborating with the Sales and Marketing team to drive bookings and enhance the hotel's reputation.
- Implementing and managing operational procedures and standards.
- Recruiting, training, and developing staff to achieve high performance levels.
- Proven experience as an Operations Manager or similar senior management role within the hotel industry.
- Demonstrable success in managing multiple hotel departments.
- Strong understanding of hotel operations, including F&B, housekeeping, and front office management.
- Excellent leadership, team-building, and communication skills.
- Proficiency in hotel management software and systems.
- Financial acumen with experience in budgeting and P&L management.
- A passion for delivering exceptional customer service.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Relevant hospitality qualifications are highly desirable.
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0
Hotel Operations Manager
AB25 1AA Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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Job Description
A boutique hotel in the vibrant city of Aberdeen, Scotland, UK is seeking a dynamic and experienced Hotel Operations Manager to oversee its daily operations and ensure exceptional guest satisfaction. This pivotal role requires a leader with a passion for hospitality, a keen eye for detail, and a proven ability to manage multiple departments effectively. You will be responsible for ensuring the smooth running of all hotel services, including front desk, housekeeping, food and beverage, and maintenance. Your key duties will involve managing staff performance, scheduling, training, and fostering a positive and motivated team environment. You will also play a crucial role in budget management, cost control, and revenue generation, implementing strategies to enhance profitability and operational efficiency. We are looking for an individual with a strong background in hotel management, excellent leadership and interpersonal skills, and a comprehensive understanding of hospitality best practices. The ability to maintain high standards of service, resolve guest issues promptly, and drive operational improvements is essential. Proficiency in hotel management systems and a good understanding of health and safety regulations are also required. This role demands a strategic thinker with a hands-on approach, capable of ensuring a seamless and memorable experience for every guest. Join our prestigious establishment in Aberdeen and contribute to its continued success as a premier destination.
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1
Hotel Operations Manager
AB10 1AB Aberdeen, Scotland
£35000 Annually
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Posted 2 days ago
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Job Description
Our client, a leading hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their prestigious establishment in **Aberdeen, Scotland, UK**. This is a key role responsible for ensuring the highest standards of guest service, operational efficiency, and profitability. The ideal candidate will possess a strong understanding of hotel management, with proven leadership skills and a passion for delivering exceptional guest experiences. You will be responsible for managing various departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and communication. Your duties will include developing and implementing operational strategies, monitoring budgets, controlling costs, and driving revenue growth. You will also be instrumental in staff recruitment, training, and development, fostering a positive and productive work environment. This role requires a hands-on approach, excellent problem-solving abilities, and a keen eye for detail. The successful applicant will be adept at managing challenges, resolving guest complaints effectively, and ensuring compliance with health and safety regulations. A hybrid working arrangement is in place, blending on-site leadership with opportunities for remote administrative tasks and strategic planning, allowing for a flexible approach to management. We are looking for a candidate with a minimum of 5 years of progressive experience in hotel management, with at least 2 years in a managerial role. A degree in Hospitality Management or a related field is preferred, but relevant experience will also be considered. Strong communication, interpersonal, and financial acumen are essential. If you are a motivated leader ready to take on a challenging and rewarding role in the vibrant city of Aberdeen, we encourage you to apply. Join our client's dedicated team and contribute to their continued success in the hospitality sector. The role demands a proactive individual committed to excellence in all aspects of hotel operations. You will be expected to drive service standards, motivate your team, and contribute to the overall strategic direction of the hotel. This is an exciting opportunity to shape the guest experience and operational performance. The role requires a blend of strategic thinking and operational execution, ensuring that all guests receive a memorable stay.
Responsibilities:
Responsibilities:
- Oversee and manage all hotel departments to ensure smooth and efficient operations.
- Develop and implement operational policies and procedures to enhance guest satisfaction and service quality.
- Monitor and manage departmental budgets, controlling costs and optimising revenue streams.
- Recruit, train, and motivate a high-performing team of hotel staff.
- Ensure compliance with all health, safety, and hygiene regulations.
- Address and resolve guest complaints promptly and professionally.
- Conduct regular inspections of hotel facilities to maintain high standards of cleanliness and maintenance.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Analyse operational data and implement strategies for continuous improvement.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a senior management role.
- Proven track record of success in managing hotel operations.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of hotel financial management and budgeting.
- Proficiency in hotel management software.
- Ability to work effectively under pressure and handle multiple priorities.
- Degree in Hospitality Management or a related field is preferred.
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2
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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Job Description
A renowned hotel group is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a prestigious property in **Aberdeen, Scotland, UK**. This pivotal role requires a strategic thinker with a passion for delivering exceptional guest experiences and driving operational efficiency. The Operations Manager will be responsible for managing and coordinating all hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless service delivery and guest satisfaction. Key responsibilities include developing and implementing operational strategies, managing budgets and financial performance, recruiting, training, and supervising staff, ensuring compliance with all health, safety, and hygiene standards, and resolving guest issues promptly and effectively. You will work closely with department heads to foster a culture of excellence, continuously seeking opportunities to improve service quality and operational effectiveness. A proven track record in hotel management, with at least 5 years of experience in a similar role or as an Assistant Operations Manager in a reputable establishment, is essential. Strong leadership, communication, and problem-solving skills are required. A comprehensive understanding of hotel operations, including revenue management, customer service principles, and staff management, is crucial. The ability to work under pressure, adapt to changing demands, and lead a diverse team is paramount. If you are a results-oriented hospitality professional with a commitment to excellence and a knack for optimizing hotel operations, we invite you to join our team in **Aberdeen, Scotland, UK**. Contribute to the success of a leading hospitality brand.
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3
Senior Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Hotel Operations Manager to lead their esteemed establishment in Aberdeen, Scotland, UK . This is a crucial on-site role where you will be responsible for overseeing all aspects of hotel operations, ensuring the delivery of exceptional guest experiences, maintaining high standards of service, and driving profitability. You will manage key departments including Front Office, Housekeeping, Food & Beverage, and Banqueting, fostering a cohesive and motivated team.
Your responsibilities will include developing and implementing operational strategies, managing budgets, controlling costs, and maximizing revenue through effective sales and marketing initiatives. You will ensure compliance with all health, safety, and licensing regulations, and lead your team by example, promoting a culture of excellence and guest satisfaction. The ideal candidate will possess a strong understanding of the hospitality industry, exceptional leadership and interpersonal skills, and a proven ability to manage complex operational challenges. You should be adept at financial management, strategic planning, and staff development. Experience in a similar role within a reputable hotel is essential, as is a passion for delivering outstanding customer service and creating memorable experiences for guests. You will be expected to work closely with the General Manager and other stakeholders to achieve the hotel’s business objectives.
Responsibilities:
Your responsibilities will include developing and implementing operational strategies, managing budgets, controlling costs, and maximizing revenue through effective sales and marketing initiatives. You will ensure compliance with all health, safety, and licensing regulations, and lead your team by example, promoting a culture of excellence and guest satisfaction. The ideal candidate will possess a strong understanding of the hospitality industry, exceptional leadership and interpersonal skills, and a proven ability to manage complex operational challenges. You should be adept at financial management, strategic planning, and staff development. Experience in a similar role within a reputable hotel is essential, as is a passion for delivering outstanding customer service and creating memorable experiences for guests. You will be expected to work closely with the General Manager and other stakeholders to achieve the hotel’s business objectives.
Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring smooth and efficient service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and operational efficiency.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Lead, motivate, and develop a diverse team of hotel staff, fostering a positive work environment.
- Ensure all services meet the highest standards of quality, presentation, and guest care.
- Maintain strict adherence to health, safety, and hygiene regulations.
- Manage supplier relationships and ensure efficient inventory control.
- Collaborate with the sales and marketing teams to drive occupancy and achieve revenue targets.
- Handle guest complaints and resolve issues promptly and effectively.
- Contribute to the strategic planning and overall success of the hotel.
- HND/HNC in Hospitality Management or a related field, or equivalent experience.
- Minimum of 5 years of experience in hotel operations management, with at least 2 years in a senior supervisory or management role.
- Proven track record in managing departmental budgets and controlling costs.
- Strong understanding of hotel operations, including Front Office, F&B, and Housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in Property Management Systems (PMS) and other relevant hotel software.
- Ability to work under pressure and make effective decisions.
- A passion for delivering exceptional customer service.
This advertiser has chosen not to accept applicants from your region.
4
Senior Hotel Operations Manager
AB11 5AN Aberdeen, Scotland
£55000 Annually
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Posted 2 days ago
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Job Description
We are seeking a highly motivated and experienced Senior Hotel Operations Manager to lead operations at a prestigious establishment in **Aberdeen, Scotland, UK**. This is a permanent, on-site role, demanding strong leadership and a passion for delivering exceptional guest experiences. You will oversee all daily operations of the hotel, including front desk, housekeeping, food and beverage, and event services, ensuring the highest standards of service delivery, operational efficiency, and financial performance. Responsibilities include managing departmental budgets, controlling costs, developing and implementing operational strategies to enhance profitability and guest satisfaction, and leading and motivating a diverse team of hospitality professionals. You will also be responsible for ensuring compliance with health and safety regulations, maintaining quality standards, and fostering a positive and productive work environment. The ideal candidate will possess significant experience in hotel management, with a proven track record of success in driving revenue, controlling expenses, and managing guest relations. Excellent interpersonal, communication, and problem-solving skills are essential. A strong understanding of the hospitality industry, coupled with a commitment to excellence, is required. This is an exceptional opportunity to take on a leadership role in a renowned hotel, contributing to its continued success and reputation.
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5
Boutique Hotel Operations Manager
AB10 1AP Aberdeen, Scotland
£45000 Annually
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Posted 2 days ago
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Job Description
Our client, a highly-regarded independent hotel, is looking for a dynamic and hands-on Boutique Hotel Operations Manager to oversee the seamless running of their property in Aberdeen, Scotland, UK . This pivotal role requires a leader passionate about delivering personalised service and operational excellence in a unique, intimate setting. You will be responsible for managing key departments including Front Office, Housekeeping, Food & Beverage service, and general hotel operations, ensuring a consistent and high-quality experience for every guest. The ideal candidate will possess a strong blend of operational expertise, leadership skills, and a keen eye for detail.
Key Responsibilities:
Key Responsibilities:
- Manage and coordinate the daily operations of the hotel, ensuring all departments function efficiently and cohesively.
- Oversee Front Desk, Housekeeping, and F&B service operations, maintaining high standards of service and presentation.
- Develop and implement operational policies and procedures to enhance guest satisfaction and streamline workflows.
- Ensure compliance with all health, safety, and hygiene regulations, conducting regular checks and training.
- Manage staff rotas, training, and performance for all operational teams, fostering a motivated and skilled workforce.
- Handle guest inquiries, feedback, and complaints professionally, resolving issues to ensure guest satisfaction.
- Control operational costs, including labour, supplies, and inventory, whilst maintaining quality standards.
- Collaborate with the General Manager and other stakeholders on strategic planning and business development.
- Manage relationships with key suppliers and service providers to ensure cost-effectiveness and quality.
- Contribute to the overall guest experience by ensuring a welcoming and well-maintained environment.
- Implement and monitor operational KPIs, reporting on key performance metrics.
- Assist in the development and execution of marketing and sales initiatives relevant to hotel operations.
- A relevant qualification in Hospitality Management or Business Administration.
- Proven experience (at least 4 years) in hotel operations management, preferably within boutique or independent hotels.
- Strong understanding of Front Office, Housekeeping, and F&B service operations.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- Proficiency in hotel management systems (PMS) and standard office software.
- A proactive approach to problem-solving and a keen eye for detail.
- Ability to work under pressure and adapt to changing demands.
- Passion for delivering exceptional guest service.
- Knowledge of the local Aberdeen market is advantageous.
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Senior Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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Job Description
Our client, a highly regarded hotel group, is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee the efficient and profitable functioning of their prestigious establishment. This critical role demands strong leadership, exceptional guest service orientation, and a comprehensive understanding of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Events. The Senior Operations Manager will be responsible for driving operational excellence, enhancing guest satisfaction, managing staff performance, and ensuring adherence to brand standards and financial targets.
Key Responsibilities:
Key Responsibilities:
- Direct and coordinate all hotel operational activities to ensure smooth and efficient service delivery.
- Oversee department heads, providing guidance, support, and performance management.
- Develop and implement operational policies and procedures to enhance guest experience and operational efficiency.
- Manage departmental budgets, forecasts, and P&L statements, identifying opportunities for revenue generation and cost control.
- Ensure compliance with all health, safety, and hygiene regulations.
- Foster a positive and motivated work environment, promoting teamwork and professional development among staff.
- Monitor guest feedback and implement strategies to address concerns and improve satisfaction.
- Work closely with the Sales and Marketing teams to drive business and occupancy rates.
- Ensure adherence to brand standards and service quality expectations.
- Manage inventory and procurement for operational supplies.
- Oversee the planning and execution of special events and functions.
- Conduct regular inspections of hotel facilities to maintain high standards of presentation and maintenance.
- Participate in the recruitment and selection process for operational staff.
- Stay abreast of industry trends and best practices in hotel management.
- Represent the hotel professionally to guests, stakeholders, and the community.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel operations, with at least 2-3 years in a management or senior leadership role.
- Proven track record of successfully managing hotel operations and achieving financial targets.
- In-depth knowledge of hotel operations, including Front Office, Housekeeping, Food & Beverage, and Rooms Division.
- Excellent leadership, team management, and motivational skills.
- Strong financial acumen and experience with budgeting and P&L management.
- Exceptional customer service and problem-solving abilities.
- Outstanding communication, interpersonal, and presentation skills.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.
- A passion for the hospitality industry and delivering exceptional guest experiences.
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7
Senior Hotel Operations Manager
AB10 1AB Aberdeen, Scotland
£45000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee all aspects of daily operations within a high-profile hospitality establishment in Aberdeen, Scotland, UK . This pivotal role demands a strategic thinker with a proven track record in driving operational excellence, guest satisfaction, and profitability. The successful candidate will be responsible for managing a diverse team, ensuring seamless service delivery across all departments including Front Office, Food & Beverage, Housekeeping, and Events. You will develop and implement operational strategies to enhance efficiency, manage budgets effectively, and control costs without compromising on service quality. Key responsibilities include staff recruitment, training, and performance management, maintaining high standards of health and safety, and ensuring compliance with all relevant regulations. Furthermore, you will play a crucial role in developing and executing marketing and sales strategies to drive revenue and build strong relationships with guests and stakeholders. This role requires exceptional leadership, communication, and problem-solving skills, coupled with a deep understanding of the hospitality industry. A passion for delivering outstanding guest experiences and a proactive approach to operational challenges are essential. The ideal candidate will have a degree in Hospitality Management or a related field, with at least 5-7 years of progressive experience in hotel management. Experience with hotel management software and systems is highly desirable. This is an exciting opportunity to make a significant impact in a prestigious venue located in the heart of Aberdeen, Scotland, UK . You will be instrumental in shaping the future success of the property and ensuring its reputation as a premier destination for visitors and locals alike. Join a forward-thinking team dedicated to setting new benchmarks in the hospitality sector.
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8
Senior Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£50000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a prestigious hotel group, is seeking an experienced Senior Hotel Operations Manager to lead and oversee operations for their portfolio of high-end properties, operating in a fully remote capacity. This role is crucial for ensuring exceptional guest experiences, driving operational efficiency, and achieving financial targets across multiple locations. The ideal candidate will have a deep understanding of hotel management, a passion for service excellence, and strong leadership capabilities to manage remote teams effectively. This is a unique opportunity to influence hotel standards and guest satisfaction from a remote setting.
Key Responsibilities:
Qualifications and Experience:
This role offers the chance to make a significant impact on guest satisfaction and operational success within a leading hospitality group, all while enjoying the flexibility of remote work.
Key Responsibilities:
- Oversee all day-to-day operations of assigned hotels, including front office, housekeeping, food and beverage, and maintenance.
- Ensure the highest standards of guest service are consistently delivered, addressing and resolving guest issues promptly.
- Develop and implement operational strategies to enhance guest satisfaction, operational efficiency, and profitability.
- Manage departmental budgets, P&L statements, and forecasting to achieve financial goals.
- Lead, train, and motivate hotel management teams and staff, fostering a culture of excellence and accountability.
- Ensure compliance with all health, safety, and hygiene regulations and company policies.
- Work closely with department heads to optimize resource allocation and staff scheduling.
- Conduct regular performance reviews and identify areas for staff development and training.
- Monitor industry trends and competitor activities to identify opportunities for improvement and innovation.
- Collaborate with sales and marketing teams to drive revenue and occupancy rates.
- Implement and uphold brand standards across all managed properties.
- Utilize technology and systems to streamline operations and enhance reporting capabilities.
- Conduct virtual site inspections and performance assessments of remote properties.
- Foster a culture of communication and collaboration among remote teams and stakeholders.
Qualifications and Experience:
- Extensive experience (7+ years) in hotel management, with at least 3 years in a senior operations role (e.g., Hotel Manager, Operations Director).
- Proven track record of successfully managing hotel operations and driving profitability.
- Strong understanding of all hotel departments and their interdependencies.
- Exceptional leadership, team management, and interpersonal skills.
- Excellent financial acumen, including budgeting, P&L management, and forecasting.
- Proficiency in hotel management software and systems (PMS, POS).
- Strong problem-solving and decision-making abilities.
- A passion for customer service and delivering memorable guest experiences.
- Ability to effectively manage and motivate remote teams.
- Excellent communication and presentation skills, adapted for a remote environment.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
- Willingness to travel occasionally for property visits as required.
This role offers the chance to make a significant impact on guest satisfaction and operational success within a leading hospitality group, all while enjoying the flexibility of remote work.
This advertiser has chosen not to accept applicants from your region.
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