55 Hotel Staff jobs in Aberdeen
Hotel General Manager
AB11 5HH Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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Job Description
Our client, a prestigious hotel in the heart of Aberdeen, Scotland, UK , is seeking an experienced and dynamic Hotel General Manager to oversee all aspects of its operations. This is a leadership role with significant responsibility, requiring a proven track record in hospitality management, a passion for exceptional guest service, and a strong understanding of hotel business performance. The ideal candidate will be adept at managing diverse teams, optimizing revenue streams, and maintaining the highest standards of quality and operational efficiency.
Your responsibilities will encompass leading and motivating the hotel's departments, including front office, housekeeping, food and beverage, and maintenance. You will be responsible for developing and implementing strategic plans to enhance profitability, drive guest satisfaction, and ensure brand reputation. Key duties include managing budgets, controlling costs, overseeing staff recruitment and training, and ensuring compliance with all health, safety, and licensing regulations. You will also be responsible for developing relationships with local businesses and stakeholders to drive occupancy and revenue. Excellent problem-solving skills and the ability to handle challenging situations with professionalism are essential.
We are looking for a candidate with a minimum of 5 years of experience in a senior management role within the hotel industry, such as Assistant General Manager or Operations Manager. A degree in Hospitality Management or a related business field is highly desirable. Strong leadership, communication, and interpersonal skills are paramount. You should possess a comprehensive understanding of hotel operations, sales, marketing, and financial management. The ability to analyze financial data and implement effective strategies for revenue growth is crucial. If you are a results-driven hospitality professional looking for a challenging and rewarding opportunity in Aberdeen , we encourage you to apply.
Your responsibilities will encompass leading and motivating the hotel's departments, including front office, housekeeping, food and beverage, and maintenance. You will be responsible for developing and implementing strategic plans to enhance profitability, drive guest satisfaction, and ensure brand reputation. Key duties include managing budgets, controlling costs, overseeing staff recruitment and training, and ensuring compliance with all health, safety, and licensing regulations. You will also be responsible for developing relationships with local businesses and stakeholders to drive occupancy and revenue. Excellent problem-solving skills and the ability to handle challenging situations with professionalism are essential.
We are looking for a candidate with a minimum of 5 years of experience in a senior management role within the hotel industry, such as Assistant General Manager or Operations Manager. A degree in Hospitality Management or a related business field is highly desirable. Strong leadership, communication, and interpersonal skills are paramount. You should possess a comprehensive understanding of hotel operations, sales, marketing, and financial management. The ability to analyze financial data and implement effective strategies for revenue growth is crucial. If you are a results-driven hospitality professional looking for a challenging and rewarding opportunity in Aberdeen , we encourage you to apply.
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0
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£45000 Annually
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Posted 2 days ago
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Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property. This full-time role is based in the vibrant city of **Aberdeen, Scotland, UK**. The ideal candidate will be responsible for the efficient and effective day-to-day management of all hotel operations, including front desk, housekeeping, food and beverage, and concierge services. You will ensure the delivery of exceptional guest experiences, uphold brand standards, and drive profitability. Key responsibilities include managing operational budgets, optimizing staffing levels, implementing service excellence initiatives, and ensuring compliance with health, safety, and hygiene regulations. You will lead and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment. Strong leadership, communication, and problem-solving skills are essential, along with a deep understanding of the hospitality industry. We are looking for a proactive, results-oriented individual with a proven track record in hotel management. Key Responsibilities:
- Overseeing the daily operations of the hotel, ensuring seamless service delivery across all departments.
- Managing and motivating the operational team, including fostering a culture of service excellence.
- Developing and implementing strategies to enhance guest satisfaction and loyalty.
- Managing departmental budgets, controlling costs, and maximizing revenue opportunities.
- Ensuring compliance with all health, safety, and licensing regulations.
- Monitoring and maintaining high standards of cleanliness and presentation throughout the hotel.
- Handling guest feedback and resolving complaints promptly and effectively.
- Collaborating with the Sales and Marketing team to drive bookings and enhance the hotel's reputation.
- Implementing and managing operational procedures and standards.
- Recruiting, training, and developing staff to achieve high performance levels.
- Proven experience as an Operations Manager or similar senior management role within the hotel industry.
- Demonstrable success in managing multiple hotel departments.
- Strong understanding of hotel operations, including F&B, housekeeping, and front office management.
- Excellent leadership, team-building, and communication skills.
- Proficiency in hotel management software and systems.
- Financial acumen with experience in budgeting and P&L management.
- A passion for delivering exceptional customer service.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Relevant hospitality qualifications are highly desirable.
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1
Executive Hotel Manager
AB10 1AB Aberdeen, Scotland
£60000 annum + bon
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Posted 2 days ago
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Our client, a luxury boutique hotel renowned for its exceptional service and unique guest experiences, is seeking a dynamic and results-oriented Executive Hotel Manager to oversee all aspects of its operations. Located in the vibrant heart of **Aberdeen, Scotland, UK**, this role demands a leader with a passion for hospitality and a proven ability to drive profitability while maintaining the highest standards of guest satisfaction and staff development. You will be responsible for managing departments including Front Office, Food & Beverage, Housekeeping, and Sales & Marketing, ensuring seamless integration and operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of the hotel, ensuring the highest standards of service delivery and guest satisfaction.
- Develop and implement strategic business plans to achieve revenue and profitability targets.
- Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, motivate, and develop a high-performing team of hospitality professionals.
- Ensure compliance with all health, safety, and hygiene regulations.
- Oversee the recruitment, training, and performance management of hotel staff.
- Maintain strong relationships with guests, suppliers, and local community stakeholders.
- Implement and monitor quality assurance programs to uphold brand standards.
- Manage and resolve guest complaints promptly and effectively.
- Conduct regular operational audits and implement corrective actions as needed.
- Stay abreast of industry trends and best practices to maintain the hotel's competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in senior hotel management roles (e.g., Hotel Manager, Operations Manager).
- Proven track record of success in driving revenue growth and managing profitability in the hospitality sector.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including F&B, front office, housekeeping, and revenue management.
- Experience with hotel management software and systems.
- Excellent problem-solving and decision-making abilities.
- Passion for delivering exceptional guest experiences and building a strong team culture.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
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2
Hotel Operations Manager
AB25 1AA Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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A boutique hotel in the vibrant city of Aberdeen, Scotland, UK is seeking a dynamic and experienced Hotel Operations Manager to oversee its daily operations and ensure exceptional guest satisfaction. This pivotal role requires a leader with a passion for hospitality, a keen eye for detail, and a proven ability to manage multiple departments effectively. You will be responsible for ensuring the smooth running of all hotel services, including front desk, housekeeping, food and beverage, and maintenance. Your key duties will involve managing staff performance, scheduling, training, and fostering a positive and motivated team environment. You will also play a crucial role in budget management, cost control, and revenue generation, implementing strategies to enhance profitability and operational efficiency. We are looking for an individual with a strong background in hotel management, excellent leadership and interpersonal skills, and a comprehensive understanding of hospitality best practices. The ability to maintain high standards of service, resolve guest issues promptly, and drive operational improvements is essential. Proficiency in hotel management systems and a good understanding of health and safety regulations are also required. This role demands a strategic thinker with a hands-on approach, capable of ensuring a seamless and memorable experience for every guest. Join our prestigious establishment in Aberdeen and contribute to its continued success as a premier destination.
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3
Hotel Operations Manager
AB10 1AB Aberdeen, Scotland
£35000 Annually
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Posted 2 days ago
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Job Description
Our client, a leading hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their prestigious establishment in **Aberdeen, Scotland, UK**. This is a key role responsible for ensuring the highest standards of guest service, operational efficiency, and profitability. The ideal candidate will possess a strong understanding of hotel management, with proven leadership skills and a passion for delivering exceptional guest experiences. You will be responsible for managing various departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and communication. Your duties will include developing and implementing operational strategies, monitoring budgets, controlling costs, and driving revenue growth. You will also be instrumental in staff recruitment, training, and development, fostering a positive and productive work environment. This role requires a hands-on approach, excellent problem-solving abilities, and a keen eye for detail. The successful applicant will be adept at managing challenges, resolving guest complaints effectively, and ensuring compliance with health and safety regulations. A hybrid working arrangement is in place, blending on-site leadership with opportunities for remote administrative tasks and strategic planning, allowing for a flexible approach to management. We are looking for a candidate with a minimum of 5 years of progressive experience in hotel management, with at least 2 years in a managerial role. A degree in Hospitality Management or a related field is preferred, but relevant experience will also be considered. Strong communication, interpersonal, and financial acumen are essential. If you are a motivated leader ready to take on a challenging and rewarding role in the vibrant city of Aberdeen, we encourage you to apply. Join our client's dedicated team and contribute to their continued success in the hospitality sector. The role demands a proactive individual committed to excellence in all aspects of hotel operations. You will be expected to drive service standards, motivate your team, and contribute to the overall strategic direction of the hotel. This is an exciting opportunity to shape the guest experience and operational performance. The role requires a blend of strategic thinking and operational execution, ensuring that all guests receive a memorable stay.
Responsibilities:
Responsibilities:
- Oversee and manage all hotel departments to ensure smooth and efficient operations.
- Develop and implement operational policies and procedures to enhance guest satisfaction and service quality.
- Monitor and manage departmental budgets, controlling costs and optimising revenue streams.
- Recruit, train, and motivate a high-performing team of hotel staff.
- Ensure compliance with all health, safety, and hygiene regulations.
- Address and resolve guest complaints promptly and professionally.
- Conduct regular inspections of hotel facilities to maintain high standards of cleanliness and maintenance.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Analyse operational data and implement strategies for continuous improvement.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a senior management role.
- Proven track record of success in managing hotel operations.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of hotel financial management and budgeting.
- Proficiency in hotel management software.
- Ability to work effectively under pressure and handle multiple priorities.
- Degree in Hospitality Management or a related field is preferred.
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4
Hotel Operations Manager
AB10 1AA Aberdeen, Scotland
£40000 Annually
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Posted 2 days ago
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Job Description
A renowned hotel group is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a prestigious property in **Aberdeen, Scotland, UK**. This pivotal role requires a strategic thinker with a passion for delivering exceptional guest experiences and driving operational efficiency. The Operations Manager will be responsible for managing and coordinating all hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless service delivery and guest satisfaction. Key responsibilities include developing and implementing operational strategies, managing budgets and financial performance, recruiting, training, and supervising staff, ensuring compliance with all health, safety, and hygiene standards, and resolving guest issues promptly and effectively. You will work closely with department heads to foster a culture of excellence, continuously seeking opportunities to improve service quality and operational effectiveness. A proven track record in hotel management, with at least 5 years of experience in a similar role or as an Assistant Operations Manager in a reputable establishment, is essential. Strong leadership, communication, and problem-solving skills are required. A comprehensive understanding of hotel operations, including revenue management, customer service principles, and staff management, is crucial. The ability to work under pressure, adapt to changing demands, and lead a diverse team is paramount. If you are a results-oriented hospitality professional with a commitment to excellence and a knack for optimizing hotel operations, we invite you to join our team in **Aberdeen, Scotland, UK**. Contribute to the success of a leading hospitality brand.
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5
Boutique Hotel General Manager
AB10 1AB Aberdeen, Scotland
£45000 annum +
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Posted today
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Our client is seeking an experienced and charismatic General Manager to oversee a charming boutique hotel located in the heart of Aberdeen, Scotland, UK . This is a unique opportunity to lead a dedicated team and shape the guest experience in a distinctive setting. The General Manager will be responsible for all aspects of hotel operations, including front desk management, housekeeping, food and beverage, sales and marketing, and financial performance. You will focus on maintaining impeccable service standards, driving profitability, and ensuring guest satisfaction through exceptional attention to detail and personalized service. This role requires strong leadership skills, a passion for hospitality, and a creative approach to hotel management. You will be expected to develop and implement strategic initiatives to enhance revenue streams, control costs effectively, and maintain the hotel’s reputation for quality and excellence. Budgeting, forecasting, and financial reporting will be key responsibilities, requiring a keen eye for detail and a solid understanding of hotel accounting principles. Building and nurturing relationships with local businesses, suppliers, and the community will also be integral to the role. The ideal candidate will possess excellent communication, problem-solving, and decision-making abilities, with a proven track record in hotel management. While the role requires significant on-site presence, a hybrid work model allows for some flexibility in managing administrative tasks. We are looking for an individual who can inspire their team, foster a positive work environment, and deliver memorable experiences for every guest.
Key Responsibilities:
Key Responsibilities:
- Oversee all day-to-day operations of the boutique hotel, ensuring smooth and efficient service delivery.
- Manage and motivate the hotel staff, fostering a culture of excellent customer service and teamwork.
- Develop and implement strategies to maximize revenue and profitability.
- Control operational costs and manage budgets effectively.
- Ensure high standards of cleanliness, maintenance, and guest comfort throughout the property.
- Handle guest feedback, complaints, and special requests promptly and professionally.
- Develop and execute marketing and sales plans to attract and retain guests.
- Maintain strong relationships with suppliers, vendors, and local community stakeholders.
- Ensure compliance with all health, safety, and licensing regulations.
- Conduct regular performance reviews and provide ongoing training and development for staff.
- Proven experience as a Hotel General Manager or a senior management role in the hospitality industry (minimum 5 years).
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and sales.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability in financial management, budgeting, and P&L responsibility.
- Passion for delivering exceptional guest service and creating memorable experiences.
- Ability to work under pressure and make sound decisions.
- Proficiency in hotel management software.
- A degree in Hospitality Management or a related field is preferred.
- Creative thinking and problem-solving skills.
- Flexible availability, including evenings and weekends as required.
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6
Head Chef - Boutique Hotel
AB10 1AA Aberdeen, Scotland
£35000 annum + bon
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Posted today
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Our client, a prestigious boutique hotel in the heart of **Aberdeen, Scotland, UK**, is seeking a talented and passionate Head Chef to lead their culinary operations. This is a challenging yet rewarding opportunity for an experienced chef to make their mark on a renowned establishment. You will be responsible for the overall management of the kitchen, including menu planning, food preparation, stock control, and staff supervision. Developing innovative and seasonal menus that reflect the hotel's upscale dining experience will be a key focus, utilising the finest local produce. You will ensure the highest standards of food quality, presentation, and hygiene are maintained at all times, adhering to all relevant health and safety regulations. The role involves managing the kitchen budget effectively, controlling food costs, and optimising supplier relationships. You will lead, train, and motivate a team of kitchen staff, fostering a positive and efficient working environment. Strong leadership, excellent communication skills, and the ability to work under pressure are essential. The ideal candidate will have a proven track record as a Head Chef or Senior Sous Chef in a similar high-quality establishment, with a creative flair and a deep understanding of culinary techniques. A passion for delivering exceptional dining experiences and a commitment to excellence are paramount. You will be involved in the hiring process for kitchen staff and performance management. This role requires strong organisational skills, meticulous attention to detail, and the ability to manage multiple demands in a fast-paced environment. Contribution to the hotel's reputation for outstanding food and service is expected.
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7
Remote Luxury Hotel Concierge
AB10 1AB Aberdeen, Scotland
£28000 Annually
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Posted 1 day ago
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Our client, a prestigious chain of luxury hotels, is seeking a dedicated and customer-focused Remote Luxury Hotel Concierge to join their expanding team. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be the primary point of contact for guests, providing exceptional service and fulfilling a wide range of requests to ensure an unforgettable stay. Your role will involve managing guest inquiries via phone, email, and chat, assisting with reservations, coordinating special arrangements such as dining, entertainment, and transportation, and resolving any issues that may arise with professionalism and efficiency. The ideal candidate possesses outstanding communication skills, a warm and friendly demeanor, meticulous attention to detail, and a passion for the hospitality industry. You should be adept at anticipating guest needs and going the extra mile to exceed expectations. Experience in a customer-facing role, preferably within hospitality or luxury services, is highly desirable. You will be provided with all the necessary tools and training to succeed in this remote capacity. Key responsibilities include:
Candidates must have a stable internet connection, a quiet workspace, and a demonstrated ability to work independently and manage their time effectively. Proficiency in various communication platforms and CRM systems is essential. This is a fantastic opportunity to contribute to a world-class brand while enjoying the benefits of a remote work environment. If you are a highly organized, personable, and service-oriented individual, we want to hear from you.
- Responding promptly and professionally to all guest inquiries and requests.
- Managing and confirming reservations for hotel services, restaurants, and external activities.
- Providing knowledgeable recommendations and booking services for local attractions, tours, and transportation.
- Handling guest complaints and service issues with empathy and a focus on resolution.
- Maintaining an up-to-date knowledge of hotel amenities, services, and local happenings.
- Processing payments and managing guest accounts accurately.
- Collaborating with other hotel departments to ensure seamless guest experiences.
- Documenting guest preferences and feedback to personalize future stays.
- Proactively identifying opportunities to enhance the guest experience.
Candidates must have a stable internet connection, a quiet workspace, and a demonstrated ability to work independently and manage their time effectively. Proficiency in various communication platforms and CRM systems is essential. This is a fantastic opportunity to contribute to a world-class brand while enjoying the benefits of a remote work environment. If you are a highly organized, personable, and service-oriented individual, we want to hear from you.
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8
Executive Chef - Luxury Hotel
AB10 1AA Aberdeen, Scotland
£50000 annum plus
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Posted 2 days ago
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Our client, a prestigious 5-star hotel in **Aberdeen, Scotland, UK**, is seeking an exceptional and innovative Executive Chef to lead their culinary operations. This is a hands-on role, requiring a passion for exquisite cuisine, a strong understanding of kitchen management, and the ability to inspire and lead a diverse team of chefs and kitchen staff. You will be responsible for all aspects of the hotel's food and beverage offerings, from fine dining restaurants and banqueting to room service and casual eateries. The ideal candidate will have a proven history of culinary excellence, exceptional creativity, and a commitment to maintaining the highest standards of food quality, hygiene, and presentation. You will be involved in menu development, staff training, cost control, and ensuring a memorable dining experience for every guest.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all culinary operations within the hotel, including menu planning and development.
- Manage, train, and mentor the kitchen brigade, fostering a positive and productive work environment.
- Ensure the highest standards of food preparation, quality, taste, and presentation.
- Control food costs, manage inventory, and optimise supplier relationships.
- Implement and enforce strict hygiene, sanitation, and health and safety regulations (HACCP).
- Collaborate with the Food & Beverage Manager on menu engineering and pricing strategies.
- Develop and execute special event menus and catering packages.
- Maintain an up-to-date knowledge of culinary trends and industry best practices.
- Manage kitchen budgets and labour costs effectively.
- Conduct regular performance reviews and provide ongoing feedback to kitchen staff.
Qualifications:
- Professional culinary qualifications from a recognised institution.
- Minimum of 5 years of experience as an Executive Chef or Senior Sous Chef in a high-volume, luxury hotel or fine dining establishment.
- Proven expertise in a wide range of culinary techniques and international cuisines.
- Exceptional leadership, team management, and motivational skills.
- Strong financial acumen with experience in P&L management, budgeting, and cost control.
- Excellent understanding of food safety and hygiene standards (e.g., HACCP certification).
- Creative flair and passion for developing innovative and appealing menus.
- Strong organisational and time-management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and manage multiple priorities effectively.
- Passion for delivering exceptional guest experiences.
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