30 IT Professionals jobs in Crawley
Technical Support Engineer
Posted 1 day ago
Job Viewed
Job Description
Position: Technical Support Engineer
Job ID: 2394/6
Location: Redhill Surrey
Rate/Salary: £34K +£3500 shift allowance
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Technical Support Engineer
Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone.
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.
•Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
Qualifications and requirements for the Technical Support Engineer:
•Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:
•Maritime satellite equipment (Inmarsat)
VSAT systems (Intellian, Seatel, T&T)
•Land mobile systems (BGAN, Iridium, Thuraya, GX)
IP networking (e.g., CCNA, JNCIA)
Desirable Experience
•Experience in Customer Service and Network Operations
•Technical Engineering background
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Technical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
Position: Technical Support Engineer
Job ID: 2394/6
Location: Redhill Surrey
Rate/Salary: £34K +£3500 shift allowance
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: (url removed) for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Technical Support Engineer
Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone.
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.
•Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
Qualifications and requirements for the Technical Support Engineer:
•Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:
•Maritime satellite equipment (Inmarsat)
VSAT systems (Intellian, Seatel, T&T)
•Land mobile systems (BGAN, Iridium, Thuraya, GX)
IP networking (e.g., CCNA, JNCIA)
Desirable Experience
•Experience in Customer Service and Network Operations
•Technical Engineering background
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Technical Support Engineer
Posted 8 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 8 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 9 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**?**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location - based from our London office, you'll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, you'll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
+ To provide technical support and guidance on all supported systems.
+ To play an active role in supporting the user base, team members and colleagues.
+ Build of new client devices to support device replacements, and new starter handovers.
+ Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
+ Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
+ To ensure that systems availability is maintained in accordance with established service levels.
+ Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
+ To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
+ Demonstrable experience in a similar environment is expected
+ Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
+ An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
+ Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
+ Strong communication skills at all levels and a strong customer focus - see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Executive
Posted 7 days ago
Job Viewed
Job Description
Graduate Technical Support Executive – Guildford, Surrey
£22,000 - £27,000 plus benefits
What’s On Offer
- Pension Scheme
- Free Parking
- Healthcare Scheme
- Employee Discount
- Store Discount
- Company Events
Our client is a highly successful technology focused business, and they are looking to recruit a Graduate Technical Support Executive to join their team in Guildford. As Graduate Technical Support Executive, you’ll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them.
They are looking for a personable, bright and solutions-focused graduate to join their support team. If you’re tech-savvy, enjoy solving problems, and want to learn how a fast-growing software-based distribution company operates behind the scenes, this could be the perfect role for you.
Whether you’ve just finished studying or are early in your professional journey, you’ll get hands-on experience across technical support, operations, sales, and logistics - all while building strong product knowledge and communication skills.
What You’ll Be Doing:
● Supporting business customers with a mix of technical queries, troubleshooting, product advice, and quote requests
● Working with our custom-built fulfilment platform to drive efficient, high-quality customer support
● Diagnosing product or system issues from network hardware to smart automation devices and guiding customers to a resolution
● Liaising with suppliers and manufacturers to stay informed on product updates and escalate technical cases where needed
● Helping customers understand and use our products more effectively through clear explanations and helpful advice
● Supporting the sales team with a solution-focused mindset by identifying technical needs and recommending the right product mix
What You’ll Bring to the Team:
● A natural communicator: clear, friendly, and professional, even under pressure
● A determined problem-solver: you don’t stop until the issue is resolved
● Tech-savvy: you're confident learning new tools, platforms, and products
● Eager to learn: you take initiative and soak up knowledge across systems, hardware, and processes
● Organised and proactive: you can manage multiple tasks and take ownership of your workload
Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law. We can only consider applications from candidates who are eligible to work in the UK.
Technical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
Technical Support Engineer
Location: Redhill
Contract: Permanent
We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets.
As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on product, service and billing enquires for b.
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Power Systems Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Summary:
To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day-to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally.
Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery energy Storage Systems , with a willingness to work towards emerging product knowledge.
Key Responsibilities:
To promote a zero harm culture by working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the Rolls Royce Solutions product range, including but not limited to, electrical, mechanical and controls. for the UK, Ireland and overseas territories (where applicable).Maintain project technical files (Drawings, wiring diagrams, O&M's etc) - electronic and/or hard copy.Designing, building, testing and commissioning control circuits as required to compliment the Rolls-Royce product portfolio.Keep accurate records via the CEC platform of working tasks.Lead the resolution of your technical issues to ensure they are completed in a timely manner.Follow up your tasks when they have been passed to the CCC to ensure they are resolved in a timely manner.Support and provide input to the development and review of Work Instructions, Processes and the Spare parts database within the PowerGen Business Unit.Provide technical reports and/or presentations as required to the internal management team and to the wider external end user base as required.Write Method Statements and support the writing of Risk Assessments for all areas of the PowerGen BU.Maintain excellent liaison with all internal and parent company departments and participate generally in all cross departmental interactions.Visit our Integrators and customers alike from time to time, building upon our long term relationships.When required to do so, attend customer witness testing to ensure specification compliance and customer satisfaction.Support and (at times) deliver training programs as required.Lead development of new technical solutions to support the PowerGen team.Continual improvement of technical competence to support the aftersales of all products.Continual improvement of related Rolls-Royce Solutions processes.Ability to support the PowerGen Business Unit service team with technical support, this may require occasional site visits.
This list is not exhaustive and may change.
Person Profile:
This position requires an enthusiastic person with good communication skills, able to work both independently and as part of a team when required. The ability to be able manage own tasks and prioritise effectively. The applicant must be qualified / conversant with or willing to work towards MTU power generation products and balance of plant associated with complete power generation systems. The applicant must have both mechanical and electrical experience in order to effectively deliver the support required by the aftersales and service teams. The successful applicant will be required to travel within the UK & ROI as required and may on occasion be additionally required to spend time overseas including product training in Germany. The Technical Support Engineer role is office based however it is expected that some travel is part of the role. Working closely with other members of the wider business. The job requires a disciplined individual who is capable of delivering / communicating the high standards expected of a blue chip company.
Computer Skills - Computer literate with good keyboard skills. Proficient in MS Office, particularly Word, Excel and email. On the job training will be provided were necessary for Rolls-Royce Solutions programs and software including but not limited to, SAP, C4S, CCC, MTU Go Care, MTU Business Portal & Warranty System.
Driving Licence & Passport - Full and Clean Driving Licence, UK National due to the security clearance .
Language - Must be fluent in both written and spoken English.
Literacy and Numeracy - Must be a competent writer of business letters and emails. Must have strong background in high level data analysis and end to end processes.
Qualifications - Must have:
Min 5 years experience.Appropriate qualifications in Mechanical or Electrical Engineering or similar relevant qualification or demonstrable industry experience.Willing to work towards Professional registration with the Engineering Council.GCSE English and Maths or equivalent.
Job Category
Field Services
Posting Date
11 Aug 2025; 00:08
Posting End Date
24 Aug 2025PandoLogic. Keywords: Technical Support Engineer, Location: East Grinstead, ENG - RH19 1EE
2nd Line Technical Support Engineer
Posted 1 day ago
Job Viewed
Job Description
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line Technical Support Engineer to join their ever-growing team.
You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls.
Strong communication and customer service skills are essential as much of the role will be customer facing.
Job requires a driving licence and use of their own car for travel between sites (mileage paid)
Enhanced DBS will be obtained and is required.
Salary is 30-34k DOE
Interested? For more information Please get in touch ASAP. My client are interviewing this week.
Lee Barham – (phone number removed) / (phone number removed)
Power Systems Technical Support Engineer
Posted today
Job Viewed
Job Description
Job Summary:
To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day-to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally.
Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery energy Storage Systems , with a willingness to work towards emerging product knowledge.
Key Responsibilities:
To promote a zero harm culture by working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the Rolls Royce Solutions product range, including but not limited to, electrical, mechanical and controls. for the UK, Ireland and overseas territories (where applicable).Maintain project technical files (Drawings, wiring diagrams, O&M's etc) - electronic and/or hard copy.Designing, building, testing and commissioning control circuits as required to compliment the Rolls-Royce product portfolio.Keep accurate records via the CEC platform of working tasks.Lead the resolution of your technical issues to ensure they are completed in a timely manner.Follow up your tasks when they have been passed to the CCC to ensure they are resolved in a timely manner.Support and provide input to the development and review of Work Instructions, Processes and the Spare parts database within the PowerGen Business Unit.Provide technical reports and/or presentations as required to the internal management team and to the wider external end user base as required.Write Method Statements and support the writing of Risk Assessments for all areas of the PowerGen BU.Maintain excellent liaison with all internal and parent company departments and participate generally in all cross departmental interactions.Visit our Integrators and customers alike from time to time, building upon our long term relationships.When required to do so, attend customer witness testing to ensure specification compliance and customer satisfaction.Support and (at times) deliver training programs as required.Lead development of new technical solutions to support the PowerGen team.Continual improvement of technical competence to support the aftersales of all products.Continual improvement of related Rolls-Royce Solutions processes.Ability to support the PowerGen Business Unit service team with technical support, this may require occasional site visits.
This list is not exhaustive and may change.
Person Profile:
This position requires an enthusiastic person with good communication skills, able to work both independently and as part of a team when required. The ability to be able manage own tasks and prioritise effectively. The applicant must be qualified / conversant with or willing to work towards MTU power generation products and balance of plant associated with complete power generation systems. The applicant must have both mechanical and electrical experience in order to effectively deliver the support required by the aftersales and service teams. The successful applicant will be required to travel within the UK & ROI as required and may on occasion be additionally required to spend time overseas including product training in Germany. The Technical Support Engineer role is office based however it is expected that some travel is part of the role. Working closely with other members of the wider business. The job requires a disciplined individual who is capable of delivering / communicating the high standards expected of a blue chip company.
Computer Skills - Computer literate with good keyboard skills. Proficient in MS Office, particularly Word, Excel and email. On the job training will be provided were necessary for Rolls-Royce Solutions programs and software including but not limited to, SAP, C4S, CCC, MTU Go Care, MTU Business Portal & Warranty System.
Driving Licence & Passport - Full and Clean Driving Licence, UK National due to the security clearance .
Language - Must be fluent in both written and spoken English.
Literacy and Numeracy - Must be a competent writer of business letters and emails. Must have strong background in high level data analysis and end to end processes.
Qualifications - Must have:
Min 5 years experience.Appropriate qualifications in Mechanical or Electrical Engineering or similar relevant qualification or demonstrable industry experience.Willing to work towards Professional registration with the Engineering Council.GCSE English and Maths or equivalent.
Job Category
Field Services
Posting Date
11 Aug 2025; 00:08
Posting End Date
24 Aug 2025PandoLogic. Keywords: Technical Support Engineer, Location: East Grinstead, ENG - RH19 1EE