What Jobs are available for IT Support in Bristol?

Join to apply for the IT Support, 2nd Line Support, Laptop, Refresh, Desktop role at Experis UK

Support Technician - Laptop Set-up Refresh Clinic

Location: Onsite | Contract-Based | Immediate Start

BRISTOL

SC Clearance Ideally

Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major technology rollout.

• Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic.
• Login to systems using contractor-provided devices under guidance and supervision.
• Perform hands-on laptop refresh activities following the defined project processes.
• Collect legacy devices from users and issue new devices based on the migration schedule.
• Ensure accurate device tracking - handover and collect the correct number of units daily.
• Update all steps in the Contractor's workflow management system with precision.
• Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers.
• Carry out daily manual stock checks and communicate findings to site leadership.
• Prepare collected devices for return - package using original boxes, label per Designation Rules (

Technical Support Engineer

• Belgium
• Remote working
• Salary up to €55 000
• Permanent contract

Are you passionate about renewable energy and eager to help drive the clean energy transition?

5V Tech is partnered with an international solar and energy storage company, currently expanding rapidly across Europe. They are now looking for a Technical Support Engineer to support customers, installers, and partners across Belgium and the Netherlands.

They are looking for a proactive problem solver who enjoys helping others and takes pride in delivering quality support.

You will be the key technical contact for solar inverter and battery storage products, providing hands-on support to ensure systems perform at their best and customers receive a first-class experience. If you are hands-on, curious, and motivated to grow within a collaborative international team, keep reading!

• Provide remote and phone-based technical support to customers and installers
• Diagnose and resolve hardware and software issues related to solar and storage systems
• Support installation, configuration, and commissioning of new equipment
• Work closely with internal technical teams to address and escalate complex issues
• Deliver product and troubleshooting training for partners and installers
• Maintain up-to-date documentation, guides, and technical materials

• Technical experience with solar inverters, PV systems, or battery storage
• Fluency in French, Dutch, and English
• Background in technical support, field service, or electrical engineering
• Familiarity with monitoring platforms, communication protocols, and remote diagnostic tools
• Understanding of Belgian and Dutch solar standards or grid connection requirements is an advantage
• Please note: For this role, you will be required to travel to the HQ in the Netherlands, about 3-4 times a month.

If you’re ready to be part of a fast-growing renewable energy company and make an impact in the Benelux market, we’d love to hear from you.

5V Tech are acting as an Employment Agency for the purposes of this job vacancy. We offer a reward scheme if you can recommend someone for this position, up to €50 for you and an additional 0 to a charity of your choice, 5V Tech are recognised talent solutions experts within IoT and Deep Tech working across Europe, the UK and North America.

Overview

We're reinventing payments, and our world-class customer service is a huge part of that. We're looking for a new Technical Support Advisor to join our Bristol-based team. You'll be a crucial part of our operation, providing a game-changing level of support to our customers. This isn't your typical contact centre. This is a chance to be at the beginning of something special, where your natural curiosity and relentless problem-solving skills will help us build the future of in-person commerce. You’ll be the person our customers turn to when they need help, and you'll love the challenge of getting them back to what they do best: running their own businesses.

This is a chance to be a part of a company with huge visions for the future! If you're ready to get your hands dirty, work at pace, and help us delight our customers, let's talk.

• Be a technical expert. You’ll provide exceptional technical support, using your troubleshooting skills to diagnose and resolve customer issues over the phone, live chat, and email. You’ll take ownership of every challenge, seeing it through to resolution with a goal of "One Call Resolution".
• Build a knowledge base. You’ll quickly become an expert in our products and systems, mastering our in-house and external tools to deliver lightning-fast solutions.
• Innovate and improve. You’ll be constantly looking for ways to make things better. By working closely with our technology teams, you’ll drive continuous improvements that directly impact our customers' experience.
• Obsess over the customer. Every interaction is an opportunity to strengthen our relationship. You’ll communicate with clarity and confidence, delivering an outstanding service that goes above and beyond, every single time.

• Experience in a customer service-led environment. You'll be able to demonstrate going above and beyond to reach resolutions.
• Curiosity and a can-do attitude. You love understanding how things work. Whether you've built your own device or are learning to code, you have a natural proficiency for problem-solving and a logical, analytical mindset.
• Exceptional communication skills. You'll maintain composure and a relentless customer focus, no matter the challenge.
• Self-motivation. You’re proactive and able to anticipate and resolve issues, but you also thrive as part of a high-performing team.
• Confidence with tech. You'll be comfortable navigating new systems and have strong troubleshooting skills.
• Flexibility. Our customers need us when they need us. This team works out of hours shift patterns and the salary is reflective of this (hours between 8am - 11pm, rotating across 7 days a week, in a 4 days on/2 days off pattern).

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

We're reinventing payments, and our world-class customer service is a huge part of that. We're looking for a new Technical Support Advisor to join our Bristol-based team. You'll be a crucial part of our operation, providing a game-changing level of support to our customers.

This isn't your typical contact centre. This is a chance to be at the beginning of something special, where your natural curiosity and relentless problem-solving skills will help us build the future of in-person commerce. You’ll be the person our customers turn to when they need help, and you'll love the challenge of getting them back to what they do best: running their own businesses.

What you will do.

• Be a technical expert. You’ll provide exceptional technical support, using your troubleshooting skills to diagnose and resolve customer issues over the phone, live chat, and email. You’ll take ownership of every challenge, seeing it through to resolution with a goal of 'One Call Resolution'.
• Build a knowledge base. You’ll quickly become an expert in our products and systems, mastering our in-house and external tools to deliver lightning-fast solutions.
• Innovate and improve. You’ll be constantly looking for ways to make things better. By working closely with our technology teams, you’ll drive continuous improvements that directly impact our customers' experience.
• Obsess over the customer. Every interaction is an opportunity to strengthen our relationship. You’ll communicate with clarity and confidence, delivering an outstanding service that goes above and beyond, every single time.

What you will bring.

• Experience in a customer service-led environment. You'll be able to demonstrate going above and beyond to reach resolutions.
• Curiosity and a can-do attitude. You love understanding how things work. Whether you've built your own device or are learning to code, you have a natural proficiency for problem-solving and a logical, analytical mindset.
• Exceptional communication skills. You'll maintain composure and a relentless customer focus, no matter the challenge.
• Self-motivation. You’re proactive and able to anticipate and resolve issues, but you also thrive as part of a high-performing team.
• Confidence with tech. You'll be comfortable navigating new systems and have strong troubleshooting skills.
• Flexibility. Our customers need us when they need us. This team work out of hours shift patterns and the salary is reflective of this (hours between 8am - 11pm, rotating across 7 days a week, in a 4 days on/2 days off pattern).

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

Opportunity

As we transition beyond the CS2 Configuration Baseline and into the commissioning phase, the Planning Support Coordinator will be instrumental in supporting the Post CS2 Programme Manager. You will help ensure the programme is delivered with precision, agility, and professionalism. This dynamic role offers a chance to own key activities, support cross‑functional teams, and lead sub‑projects as you grow.

You will coordinate meetings, track actions, and keep the Post CS2 programme on course. You will support communication strategy development, prepare reports and briefings, and maintain alignment across multiple workstreams and stakeholders. You will manage and analyse project schedules, identify risks, and ensure milestones are met. Spotting issues early and keeping things moving will be vital to the programme’s success.

You thrive in a structured yet fast‑moving environment. You bring strong organisational skills, a keen eye for detail, and the ability to manage multiple priorities with confidence. You are comfortable working independently while building strong relationships across departments. You have excellent written and verbal communication skills, are confident using tools like Microsoft Office, Power BI, and databases. Experience in project or programme support, particularly in complex or regulated environments, will be a strong advantage.

Overview

Join to apply for the Support Manager role at Emmaus Bristol

Are you an experienced homelessness Support Manager, looking for a new challenge?

The Support Manager is responsible for our support for people who have experienced or are at risk of homelessness. The purpose of the role is to lead the support, engagement, and empowerment of Companions in Emmaus Bristol, and to facilitate a safe, secure, and happy community which provides meaningful work and personal development opportunities, leading to successful move-on from Emmaus Bristol. The Support Manager is also responsible for overseeing our family homes and the wellbeing of other participant beneficiaries of the charity.

Emmaus Bristol provides work experience in our Social Enterprises for companions as well as others who benefit from skills and camaraderie in a supportive environment.

Emmaus is not like other homelessness charities. It is a community, with an emphasis on peer support, empowerment and solidarity.

Could you be our next Support Manager ?

Download the applicant pack (from our website) for more details, and apply by 9am Monday 10th November 2025.

• Mid-Senior level

• Full-time

• Information Technology
• Industries
• Non-profit Organizations

Note: This refined description retains the core role information and removes unrelated postings and clutter present in the original text.

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Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI providing end to end solutions which allow our customers to dramatically improve their operational efficiency and safety. Our culture is one of high-quality technical delivery and we work at a speed that many industries are unaccustomed to; we have done this by building a team dynamic that challenges and empowers our people and creating an environment where everyone contributes and learns. We are growing, profitable and have ambitious plans to continue expansion in and beyond our existing markets.

We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of people in the rail industry. AIVR has won dozens of awards and is recognised as the market leading solution, but we are building many more opportunities both in existing and new markets which will further accelerate our growth.

As an employer, we believe in a happy, inclusive & supportive workplace where everyone can work to their best ability. We are growing quickly and need to recruit another valued member of the team. Could that be you?

Role Summary

You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting the engineering and product teams with technical tasks, including verification of data generated by machine-learning processes, using a variety of communication channels.

The role would suit a candidate from any background with excellent communication skills, experience providing user support, and answering a wide range of queries relating to software applications.

Candidates without directly comparable experience should still apply if they believe they can demonstrate the right attitude and aptitude, and/or have transferable skills.

Although the role is primarily focused on customer support you will have the opportunity to spend time and become involved in every aspect of our organisation, should you desire. We work predominantly in the rail sector across a broad range of cutting edge technology challenges - and an interest in rail would be advantageous.

Responsibilities

● Provide a high level of customer service to our client base.

● Learn our application and service to provide technical support.

● Carrying out technical troubleshooting of in-service devices via VPN using command line and GUI.

● Operate our ticketing system for incident management, request fulfillment, and customer communications including phone enquiries.

● Work to predefined procedures and respond to customers in line with company policy.

● Carry out proactive tasks to assist customers and monitor our product.

● Liaise with developers and other company members to highlight and resolve issues with our product.

● Assist the team in maintaining a knowledge base detailing resolutions for common issues and requests.

● Verification of acquired and generated data.

● Perform data quality processes as required.

● Interact with effective asset management processes.

Personal Qualities and Experience

• A collaborative approach to working.
• Strong communication skills - written, on the phone and in person.
• Experiencing accessing and configuring devices remotely.
• Confident user of technology.
• Keen interest in information technology.
• Proactive and positive approach to customer service.
• A keen eye for detail - ability to execute detailed tasks accurately.
• Solid organisational ability.
• Familiarity with or enthusiasm for rail.
• Previous experience within a service desk, help desk, or technical support role.
• Previous application support experience.
• Familiarity with MS Office/Google GSuite productivity software (Docs, Sheets)

Company Benefits Include:

• Work related training courses as required

• Complimentary snacks and refreshments including fresh fruit

• Access to Bike to Work Scheme

• Secure bike storage and shower facilities

You would be a valued part of a fast growing team where your ideas and opinions are valued as we continue the exciting journey of One Big Circle.

Successful candidates will need to pass a BPSS (Baseline Personnel Security Standard) check as part of the onboarding process.

Job Purpose

The Support Manager is responsible for our support for people who have experienced or are at risk of homelessness. The purpose of the role is to lead the support, engagement, and empowerment of Companions in Emmaus Bristol, and to facilitate a safe, secure, and happy community which provides meaningful work and personal development opportunities, leading to successful move-on from Emmaus Bristol. The Support Manager is also responsible for overseeing our family homes and the wellbeing of other participant beneficiaries of the charity.

• Overall responsibility for the welcome, welfare and care of Companions, and other residential and non-residential beneficiaries of the charity.
• Lead on referrals and move in, including risk assessment, needs assessment and other essential documentation
• Ensure accommodation licenses and tenancy agreements are abided by, acting when needed to ensure compliance
• Lead on progression and move-on including onwards referrals, and liaison with social and private landlords and employers
• Work with the Head of Buildings to manage the facilities of the Community buildings to ensure compliance with H&S regulations, and access for maintenance/buildings contractors

• Management reporting and administration

• Line management of the support team including regular 1:1s and appraisals
• Lead on Emmaus Bristol’s use and management of Inform (a Salesforce CRM), liaising with Emmaus UK and Inform as needed
• Budget management of the Community budget including achieving rental income targets and controlling costs
• Internal and external monitoring and reporting on progress and KPIs
• Acting as an Emmaus Bristol bank signatory and credit card holder (after probation)

• Lead on support-related compliance such as the Supported Housing Act, HMO regulations and Food Hygiene, and Safeguarding
• Write policies and procedures relating to support, in a consultative and collaborative manner
• Work cooperatively and collaboratively with the Social Enterprise Manager and wider social enterprise team to ensure companions and other adults at risk are fully participating in and benefiting from their opportunities for work experience and training within Emmaus Bristol’s social enterprises
• Represent Emmaus Bristol’s support team at charity and wider networking meetings as required, including but not limited to Emmaus Bristol board meetings, Emmaus UK peer group, local homelessness forums

The job description is not exhaustive and given that Emmaus Bristol is a small charity, willingness to be flexible is required.

To apply: download the applicant pack from our website, and apply using the google form (link in the applicant pack)

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