7,370 IT Support jobs in the United Kingdom
IT Desktop Support
Posted 14 days ago
Job Viewed
Job Description
IT DESKTOP SUPPORT ENGINEER
LOCATION - HULL
SALARY - UP TO 34,000 + BENEFITS
FT ON SITE
Your new role
An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites.
The role will involve tasks ranging from building and installing PC's, supporting Hardware (Printers, scanners, Mobiles, Tablets), troubleshoot & resolving issues related to hardware, software and networks.
What you'll need to succeed
Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support / IT Engineer type position previously - ideally 2nd line and above.
Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune.
Strong experience of supporting Mobile devices (Android / iOS) and an excellent understanding of MS Windows OS will be essential.
What you'll get in return
The role is full-time on-site (Mon to Friday) and comes with a Salary of up to 34,000 + Benefits. The site offers Free Parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Desktop Support Engineer
Posted 14 days ago
Job Viewed
Job Description
Desktop Support Engineer – 3-month Contract – London
My client is looking for a Desktop Support Engineer to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a Desktop Support Engineer to support the business’s day-to-day IT tasks.
The Desktop Support Engineer would be required to triage and resolve tickets initially relating to and office move and issues that occur during this transition. The Ideal Desktop Support Engineer would be Able to support Windows and Mac and be the first point of contact for IT issues onsite. Tasks could include, password reset, software updates, hardware support, booking / connecting to meeting rooms and general IT queries.
Desktop Support Engineer Requirements
- Recent IT Service Desk experience – Dealing with issues over the phone/email – being the first point of contact.
- Windows 10/11 – Administration & Support
- MAC - Administration & Support
- Experience with ticketing, service desk systems.
- Experience with Password resets, software updates, hardware support, connecting AV/Meeting rooms
- Microsoft Office applications (M365) – Administration & Support
- Active Directory experience
- Triaging and escalating.
- Excellent Diagnostic and resolution skills
- Proficiency using ITSM ticket management system
The successful Desktop Support Engineer is required onsite in London, 5 days a week for the duration of the 3-month contract.
To discuss this exciting opportunity as a Desktop Support Engineer in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal by exploring the VIQU IT Recruitment website .
To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK
Desktop Support Engineer
Posted 14 days ago
Job Viewed
Job Description
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations team focused on service excellence and continuous improvement.
Key Responsibilities
- Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite.
- Diagnose and resolve hardware, software, and network issues, escalating when necessary.
- Manage and maintain user accounts, permissions, and group policies in Active Directory.
- Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices.
- Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication.
- Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals.
- Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing.
- Maintain asset tracking and ensure compliance with IT policies and procedures.
Key Requirements
- Previous experience in a desktop support or IT service desk role providing 1st/2nd line support.
- Proficient in Windows 10/11, Microsoft 365, and Active Directory administration.
- Experience with common desktop hardware and peripherals, including troubleshooting and setup.
- Strong communication and customer service skills with a problem-solving mindset.
- Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus.
- Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous.
If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you!
Desktop Support Engineer
Posted 1 day ago
Job Viewed
Job Description
Desktop Support Engineer – 3-month Contract – London
My client is looking for a Desktop Support Engineer to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a Desktop Support Engineer to support the business’s day-to-day IT tasks.
The Desktop Support Engineer would be required to triage and resolve tickets initially relating to and office move and issues that occur during this transition. The Ideal Desktop Support Engineer would be Able to support Windows and Mac and be the first point of contact for IT issues onsite. Tasks could include, password reset, software updates, hardware support, booking / connecting to meeting rooms and general IT queries.
Desktop Support Engineer Requirements
- Recent IT Service Desk experience – Dealing with issues over the phone/email – being the first point of contact.
- Windows 10/11 – Administration & Support
- MAC - Administration & Support
- Experience with ticketing, service desk systems.
- Experience with Password resets, software updates, hardware support, connecting AV/Meeting rooms
- Microsoft Office applications (M365) – Administration & Support
- Active Directory experience
- Triaging and escalating.
- Excellent Diagnostic and resolution skills
- Proficiency using ITSM ticket management system
The successful Desktop Support Engineer is required onsite in London, 5 days a week for the duration of the 3-month contract.
To discuss this exciting opportunity as a Desktop Support Engineer in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal by exploring the VIQU IT Recruitment website .
To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK
IT Desktop Support
Posted 1 day ago
Job Viewed
Job Description
IT DESKTOP SUPPORT ENGINEER
LOCATION - HULL
SALARY - UP TO 34,000 + BENEFITS
FT ON SITE
Your new role
An IT Support Engineer is required to join one of the region's major employers who are looking to add further experience to their existing IT Support Team to provide support for incidents, IT issues and requests across multiple sites.
The role will involve tasks ranging from building and installing PC's, supporting Hardware (Printers, scanners, Mobiles, Tablets), troubleshoot & resolving issues related to hardware, software and networks.
What you'll need to succeed
Candidates wishing to apply must be able to demonstrate proven experience in a similar Desktop Support / IT Engineer type position previously - ideally 2nd line and above.
Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune.
Strong experience of supporting Mobile devices (Android / iOS) and an excellent understanding of MS Windows OS will be essential.
What you'll get in return
The role is full-time on-site (Mon to Friday) and comes with a Salary of up to 34,000 + Benefits. The site offers Free Parking.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Desktop Support Engineer
Posted 1 day ago
Job Viewed
Job Description
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations team focused on service excellence and continuous improvement.
Key Responsibilities
- Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite.
- Diagnose and resolve hardware, software, and network issues, escalating when necessary.
- Manage and maintain user accounts, permissions, and group policies in Active Directory.
- Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices.
- Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication.
- Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals.
- Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing.
- Maintain asset tracking and ensure compliance with IT policies and procedures.
Key Requirements
- Previous experience in a desktop support or IT service desk role providing 1st/2nd line support.
- Proficient in Windows 10/11, Microsoft 365, and Active Directory administration.
- Experience with common desktop hardware and peripherals, including troubleshooting and setup.
- Strong communication and customer service skills with a problem-solving mindset.
- Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus.
- Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous.
If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you!
Analyst, Desktop Support

Posted 5 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
We are seeking a proactive and customer-focused **Desktop Support Analyst** to join our on-site support team. The ideal candidate will have expertise in **Windows 10** and **Windows 11** , along with hands-on experience supporting a range of **hardware devices** such as **corporate mobile phones, iPads** , and other IT peripherals. This role requires a strong passion for delivering **high-quality user experiences** , along with the ability to **lead customer-focused initiatives** and adapt to new technologies.
You will provide **deskside support** and ensure end users receive timely, efficient, and empathetic service. You will be instrumental in ensuring smooth IT operations while driving continuous improvements to support our users and business needs.
**Key Responsibilities**
+ Provide first- and second-line support to end users in both **Windows 10** and **Windows 11** environments.
+ Support a variety of **hardware devices** including **corporate mobile phones** , **iPads** , laptops, and other peripherals.
+ Perform **desk-side visits** to resolve more complex or high-touch support requests and ensure the highest levels of customer satisfaction.
+ Log, track, and resolve incidents and service requests using the service management platform (e.g., ServiceNow), ensuring a timely response to all requests.
+ Provide troubleshooting support for both **software** and **hardware** issues, escalating more complex problems as necessary.
+ Engage in proactive **customer-focused initiatives** , seeking ways to enhance user experience and improve IT services.
+ Collaborate with IT teams to identify recurring issues, improve processes, and deliver on continual service improvements.
+ Maintain **clear and effective communication** with end users, explaining technical issues in simple terms.
+ Contribute to the creation of knowledge base articles and documentation for recurring issues, ensuring the team benefits from shared learnings.
+ Participate in onboarding and offboarding processes, including IT inductions and the setup of devices.
+ Responsible for ensuring the provision and delivery of a support services within operationally agreed targets during the approved service hours.
+ Work with other TEC teams to demonstrate a strong service delivery ethos, providing a customer focused approach and responsiveness for both London and the EMEA region.
+ Accountable and Responsible for the day to day management of their personal performance, including attending regular reviews and appraisals, including assisting in goal and objective setting.
+ Assisting team members with resolution of work related issues.
+ Maintain PC Build room environment and store rooms.
+ Assist in the disposal of end of life equipment and decommission devices.
+ Assist in desk moves and changes.
+ Assist the Trade Floor Support team when required.
+ Respond to onsite support needs in other offices.
+ Provide support to EMEA Branch offices as required.
+ Retain a flexible approach to working including cover and occasional weekend working when required (eg DR tests and building power downs).
**Key Skills & Experience**
+ Proven experience in a **Desktop Support** or **Desktop Support** role (minimum 2 years).
+ Strong expertise in **Windows 10** and **Windows 11** environments, including troubleshooting and configuration.
+ Experience with **corporate mobile devices** (iPhones, Android phones, iPads) and mobile device management.
+ Strong customer service skills, with the ability to empathize and engage effectively with end users.
+ Demonstrated ability to manage multiple service requests and prioritize tasks in a busy, fast-paced environment.
+ Excellent communication skills, especially in face-to-face interactions with non-technical users.
+ Understanding of **ITIL** processes and a desire to apply them to improve IT services.
+ Willingness to take on leadership roles in customer-focused projects and continuous improvement initiatives.
**Personal Attributes**
+ A strong desire to **learn and grow** , with a commitment to expanding your technical skill set and knowledge.
+ Ability to **lead** by example, taking ownership of customer issues and driving solutions.
+ Passionate about delivering **exceptional customer service** and improving user experiences.
+ Proactive, with a focus on continuous improvement and identifying opportunities to streamline support processes.
+ Friendly, approachable, and patient, ensuring users feel supported and valued throughout their IT journey.
+ Able to work independently, manage time effectively, and adapt to changing priorities.
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
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Desktop Support Engineer
Posted today
Job Viewed
Job Description
At DXC Technology, were people first. Why? Because its people that get the job done.
We have a flexible, autonomous, and open work culture. Its successful because we have character: were proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. Were focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training.
WHJS1_UKTJ
Desktop Support Engineer
Posted today
Job Viewed
Job Description
Desktop Support Engineer
6 Month contract initially
Based: Onsite in Leiston, Suffolk
Rate: Market rates (via Umbrella company)
We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a Desktop Support Engine.
WHJS1_UKTJ
Desktop Support Engineer
Posted today
Job Viewed
Job Description
At DXC Technology, were people first. Why? Because its people that get the job done.
We have a flexible, autonomous, and open work culture. Its successful because we have character: were proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. Were focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training.
WHJS1_UKTJ