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Explore numerous IT support job opportunities. These roles involve providing technical assistance to computer users, troubleshooting hardware and software issues, and maintaining network systems. IT support positions are available across various sectors, from small businesses to large corporations, offering diverse work environments and career paths. Job seekers can find roles such as help desk technician, system administrator, and network support specialist.

The demand for IT support professionals remains strong, reflecting the increasing reliance on technology in daily operations. These positions often require a blend of technical skills and customer service abilities. Candidates should possess knowledge of operating systems, networking protocols, and common software applications. Certifications like CompTIA A+ or Network+ can be beneficial.

Career progression in IT support can lead to more specialized roles in cybersecurity, cloud computing, or IT management. The field offers continuous learning opportunities, with new technologies constantly emerging. Job boards and company websites are good places to start your search for IT support roles.

What People Ask

Typically, a degree in computer science or a related field is beneficial, but not always mandatory. Relevant certifications like CompTIA A+ or Network+ are often preferred. Strong problem-solving and communication skills are also important.

The salary for IT support roles in the UK typically ranges from £22,000 to £40,000 per year, depending on experience and location. Senior roles or those in specialized areas may command higher compensation. Entry-level positions may start at the lower end of this range.

Daily tasks include troubleshooting hardware and software issues, providing technical assistance to users, setting up new equipment, and maintaining network systems. They may also be involved in documenting procedures and training users on new technologies.

Top employers for IT support in the UK include BT, Capgemini, and IBM. These companies often have a high demand for IT professionals and offer various opportunities for career growth.

Career progression can lead to roles such as system administrator, network engineer, cybersecurity specialist, or IT manager. Continuous learning and gaining experience in different areas of IT are key to advancing in this field.

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View All IT Support Jobs

7,170 IT Support jobs in the United Kingdom

System Support Analyst

Cambridgeshire, Eastern £25000 - £30000 Annually Tenth Revolution Group

Posted 5 days ago

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Job Description

permanent

I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business.

You'll work as part of a business support team to provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work.

You'll respond promptly to user queries, escalating more technical issues where necessary, and provide exceptional customer service. You'll investigate recurring issues, perform regular system and data checks to ensure accuracy, and regularly analyse data and produce insightful reports with use of Excel.

Beyond this, you'll get involved in more general project-based work such as process improvement projects, the roll-out of a new software or upgrade, and will have the opportunity to lead on these too.

If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit!

Requirements:

  • Prior experience in a helpdesk, systems or IT support role
  • Advanced Excel skills for data analysis
  • Exceptional organizational skills
  • Strong communication, stakeholder management and problem-solving skills

Benefits:

  • Salary open to discussion based on experience
  • 23 days holiday + bank holidays + birthday off + opportunity to purchase more
  • Life assurance
  • Health-related benefits
  • Cycle2Work scheme
  • And much more!

Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.

Tenth Revolution Group / Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at (url removed)

This advertiser has chosen not to accept applicants from your region.

System Support Analyst

CB1 Cherry Hinton, Eastern Tenth Revolution Group

Posted 8 days ago

Job Viewed

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Job Description

full time

I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business.

You'll work as part of a business support team to provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work.

You'll respond promptly to user queries, escalating more technical issues where necessary, and provide exceptional customer service. You'll investigate recurring issues, perform regular system and data checks to ensure accuracy, and regularly analyse data and produce insightful reports with use of Excel.

Beyond this, you'll get involved in more general project-based work such as process improvement projects, the roll-out of a new software or upgrade, and will have the opportunity to lead on these too.

If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit!

Requirements:

  • Prior experience in a helpdesk, systems or IT support role
  • Advanced Excel skills for data analysis
  • Exceptional organizational skills
  • Strong communication, stakeholder management and problem-solving skills

Benefits:

  • Salary open to discussion based on experience
  • 23 days holiday + bank holidays + birthday off + opportunity to purchase more
  • Life assurance
  • Health-related benefits
  • Cycle2Work scheme
  • And much more!

Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.

Tenth Revolution Group / Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at (url removed)

This advertiser has chosen not to accept applicants from your region.

Controls and System Support Technician

LE11 3TT Loughborough, East Midlands Loughborough University

Posted 1 day ago

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Job Description

Job Title: Controls and System Support TechnicianJob Reference: REQ250685Date Posted: Tue, 12 Aug 2025 00:00:00 GMTApplication Closing Date: Thu, 28 Aug 2025 00:00:00 GMTLocation: LoughboroughPackage: Technical Services grade 6 from £35116 to £45413 per annum. Subject to annual pay award.

Full Time, Open Ended Position.

The Estates and Facilities management team, based on Loughborough Campus, are seeking a skilled and experienced BMS (Building Management System) Technician to support the operation, maintenance, and optimisation of its building automation systems.

Here’s more about the role and what we’e looking for:

The successful candidate will help to support the work of the Estates and Facilities department, by collaborating with colleagues, tenants, energy managers and external contractors.

The successful candidate will work in a team of three to undertake planned and reactive maintenance work on the University building control systems such as TREND and Niagara 4 systems. Day to day work includes monitoring and analysis building performance using the Skyspark analytics platform to identify inefficiencies, faults and opportunities for optimisation.

As a team player, you will carry out system diagnostics, and repairs across BMS-controlled systems including HVAC, lighting, and utilities.

You should have excellent, written and verbal communication skills to ensure team collaboration.  IT Skills are required to ensure system documentation, wiring schematics and asset records are kept up to date.

One of the universities focuses is on Climate change and Net Zero and as such, this role contributes to the support energy-saving initiatives and provides technical input for sustainability strategies.

The Successful candidate will:

  • Have experience as a BMS Technician, preferably in a complex estate or university environment.
  • Have experience using schematic drawings as part of day-to-day work, to be conversant with schematic drawings.
  • Be familiar with Skyspark, Trend IQVision, Niagara 4 systems or other condition-based monitoring/analytics platforms
  • Hold an Electrical or Mechanical Engineering background (minimum NVQ Level 3 or equivalent).
  • Be proficient in BMS fault-finding, system tuning, and control logic interpretation.
  • Be able to work independently, prioritise tasks, and manage time effectively

Our Benefits:

·         Generous annual leave allowance of 30 days and 8 Bank Holidays & 6 University closure days

·    Competitive pension schemes

·    A range of childcare support initiatives and benefits including childcare vouchers; on-site university nursery (with salary sacrifice scheme); and holiday play schemes.

·    We offer a range of family friendly, inclusive employment policies.

·    BUPA Cash Plan (100 scheme)

·    Employee Assistance Programme

·    Season ticker loan scheme

·    On campus parking with charging points for electric vehicles

·    Fantastic range of sports facilities and preferential membership packages available

Why should you apply?

With huge amount of variety in the role, there is an opportunity for you to develop and continually grow.

If this role sounds of interest, we’d love to hear from you. Informal enqu ies should be directed to Rob Farmer, via email to  or by telephone to 07850 938619

For more information refer to the

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System Support Engineer (12 month FTC)

Leatherhead, South East KBR

Posted 1 day ago

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Job Description

Title:
System Support Engineer (12 month FTC)
This is role is a 12 month FTC
About KBR and the Project
KBR are a global technical solutions provider with 28,000 employees worldwide, with operations in 34 countries delivering to customers in 80 countries. KBR work collaboratively with their wide customer base to deliver solutions that strive to create a better, safer and more sustainable world.
KBR's Estates Intelligence division specialise in enabling clients to make informed decisions about the operational and strategic management of their estates and asset portfolios, including the external supply chain retained to deliver asset management and maintenance services.
Estates Intelligence teams utilise the '6 As' Methodology to deliver business benefit by deploying their 'Viaverse' platform to enable each A - aggregation, automation, assurance, audit, and analytics all to enable enhanced asset management across client's portfolio.
About the Role
To work as part of the Systems Support Team across multiple contracts, acting as the initial point of contact for the customer, supply chain and internal teams for all queries relating to the system (primarily Concept and SharePoint), business processes, reporting and change requests.
Key Responsibilities:
Customer Support and Query Management
Act as initial point of contact for customers, supply chain, and internal teams.
Provide 1st & 2nd line support for IT systems (Concept and SharePoint).
Log, triage, and manage support tickets through to resolution.
Follow ticket update processes to keep customers updated on progress and provide regular updates on issues.
Develop 2nd line support capabilities for in-depth investigations.
Ensure accurate feedback and information to stakeholders.
System Administration and Maintenance
Manage user accounts and access.
Ensure data accuracy and system efficiency.
Support compliance with processes for internal and external audits.
Change Management
Coordinate Change Approvals Board activities.
Triage change requests and support testing.
Maintain accurate updates on change processes.
Continuous Improvement
Identify areas for system and process enhancement.
Drive efficient delivery of contract obligations.
Actively seek opportunities for personal development.
Experience Required
Technical Proficiency
Strong Microsoft Office suite skills (Word, Excel, PowerPoint, Visio).
Experience with multiple bespoke business.
IT systems · Proficient in creating, triaging, and managing support tickets.
Customer-focused with ability to build trust with stakeholders.
Knowledge of Facilities Management industry.
SQL proficiency for basic data queries.
Personal Attributes
Self-starter with strong initiative.
Analytical thinker with adaptability and attention to detail.
Organised, able to prioritise workload and manage multiple projects.
Interpersonal Skills · Strong team player with excellent communication skills.
Goal-oriented with focus on continuous improvement.
Technical Skills Required
Essential:
Must be eligible for security clearance of CTC level or above.
Experience supporting various bespoke business IT software packages.
Experience using Support Team software - ideally Jira.
Desirable:
An undergraduate Degree / HND / HNC level in Computer Science, Management Information Systems, Business Administration or Engineering or equivalent experience.
Experience supporting CAFM systems - ideally Concept Evolution Experience of SharePoint and associated tools · Familiarity with ITIL practices - ideally ITIL version .
The role can be based at either Swindon or Leatherhead and is hybrid (3 days office. 2 days remote)
We Deliver - Together.
This advertiser has chosen not to accept applicants from your region.

System Support Engineer (12 month FTC)

Swindon, South West KBR

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Title:
System Support Engineer (12 month FTC)
This is role is a 12 month FTC
About KBR and the Project
KBR are a global technical solutions provider with 28,000 employees worldwide, with operations in 34 countries delivering to customers in 80 countries. KBR work collaboratively with their wide customer base to deliver solutions that strive to create a better, safer and more sustainable world.
KBR's Estates Intelligence division specialise in enabling clients to make informed decisions about the operational and strategic management of their estates and asset portfolios, including the external supply chain retained to deliver asset management and maintenance services.
Estates Intelligence teams utilise the '6 As' Methodology to deliver business benefit by deploying their 'Viaverse' platform to enable each A - aggregation, automation, assurance, audit, and analytics all to enable enhanced asset management across client's portfolio.
About the Role
To work as part of the Systems Support Team across multiple contracts, acting as the initial point of contact for the customer, supply chain and internal teams for all queries relating to the system (primarily Concept and SharePoint), business processes, reporting and change requests.
Key Responsibilities:
Customer Support and Query Management
Act as initial point of contact for customers, supply chain, and internal teams.
Provide 1st & 2nd line support for IT systems (Concept and SharePoint).
Log, triage, and manage support tickets through to resolution.
Follow ticket update processes to keep customers updated on progress and provide regular updates on issues.
Develop 2nd line support capabilities for in-depth investigations.
Ensure accurate feedback and information to stakeholders.
System Administration and Maintenance
Manage user accounts and access.
Ensure data accuracy and system efficiency.
Support compliance with processes for internal and external audits.
Change Management
Coordinate Change Approvals Board activities.
Triage change requests and support testing.
Maintain accurate updates on change processes.
Continuous Improvement
Identify areas for system and process enhancement.
Drive efficient delivery of contract obligations.
Actively seek opportunities for personal development.
Experience Required
Technical Proficiency
Strong Microsoft Office suite skills (Word, Excel, PowerPoint, Visio).
Experience with multiple bespoke business.
IT systems · Proficient in creating, triaging, and managing support tickets.
Customer-focused with ability to build trust with stakeholders.
Knowledge of Facilities Management industry.
SQL proficiency for basic data queries.
Personal Attributes
Self-starter with strong initiative.
Analytical thinker with adaptability and attention to detail.
Organised, able to prioritise workload and manage multiple projects.
Interpersonal Skills · Strong team player with excellent communication skills.
Goal-oriented with focus on continuous improvement.
Technical Skills Required
Essential:
Must be eligible for security clearance of CTC level or above.
Experience supporting various bespoke business IT software packages.
Experience using Support Team software - ideally Jira.
Desirable:
An undergraduate Degree / HND / HNC level in Computer Science, Management Information Systems, Business Administration or Engineering or equivalent experience.
Experience supporting CAFM systems - ideally Concept Evolution Experience of SharePoint and associated tools · Familiarity with ITIL practices - ideally ITIL version .
The role can be based at either Swindon or Leatherhead and is hybrid (3 days office. 2 days remote)
We Deliver - Together.
This advertiser has chosen not to accept applicants from your region.

Help Desk and Customer Support Manager

Peterborough, Eastern Corecruitment International

Posted 8 days ago

Job Viewed

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Job Description

permanent

The Role: Help Desk and Customer Support Manager

Location: Peterborough

Salary: £45,000 pa + Benefits

I am working with a market leader in the supply and servicing of industrial equipment. We are seeking a dynamic and experienced Help Desk and Customer Support Manager .

This is a newly created role which presents an amazing opportunity to have a positive impact in a supportive and innovative group.

You .


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Product Support (Technical Support)

Manchester, North West £28000 - £35000 Annually Xpertise Recruitment

Posted 5 days ago

Job Viewed

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Job Description

permanent

  • Location:  Fully onsite at a Manchester City Centre office

    Schedule:  Permanent, 37.5 hours per week, with shifts scheduled between 7am - 7pm, Monday to Friday

    Salary:  Up to £35,(Apply online only) per annum, (Extensive training)

    Role Overview

    As a Product / Technical Support, you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with system quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided.

    Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for.

    Key Responsibilities

    • Provide real-time technical phone support to installers throughout quoting, installation, and commissioning phases.
    • Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported.
    • Assist with system configuration, product compatibility, and optimal system design.
    • Accurately log support cases for internal tracking and continuous improvement.
    • Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings.
    • Stay informed on the latest product updates and technical documentation.

    What We're Looking For

    • 3-5 years of experience in a technical support or call centre environment.
    • Ability to troubleshoot and explain technical topics to non-technical audiences.
    • Someone who is wanting to develop their career with electrical systems, renewable energy, or energy storage technologies.
    • Excellent verbal communication skills with a calm, patient approach under pressure.
    • Highly organised, detail-oriented, and comfortable working in a dynamic environment.
    • Able to work independently while contributing to a team-based culture.

    Why Join?

    • Join a rapidly growing, forward-thinking organisation in the renewable energy industry.
    • Be part of a dedicated, collaborative team committed to sustainability and innovation.
    • Competitive salary, performance incentives, and room for professional growth.
    • Help advance the UK's clean energy transition by supporting key partners in the field.

    Please get in touch for further details.

This advertiser has chosen not to accept applicants from your region.
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Product Support (Technical Support)

M1 Ancoats, North West Xpertise Recruitment

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

full time

  • Location:  Fully onsite at a Manchester City Centre office

    Schedule:  Permanent, 37.5 hours per week, with shifts scheduled between 7am - 7pm, Monday to Friday

    Salary:  Up to £35,(Apply online only) per annum, (Extensive training)

    Role Overview

    As a Product / Technical Support, you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with system quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided.

    Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for.

    Key Responsibilities

    • Provide real-time technical phone support to installers throughout quoting, installation, and commissioning phases.
    • Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported.
    • Assist with system configuration, product compatibility, and optimal system design.
    • Accurately log support cases for internal tracking and continuous improvement.
    • Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings.
    • Stay informed on the latest product updates and technical documentation.

    What We're Looking For

    • 3-5 years of experience in a technical support or call centre environment.
    • Ability to troubleshoot and explain technical topics to non-technical audiences.
    • Someone who is wanting to develop their career with electrical systems, renewable energy, or energy storage technologies.
    • Excellent verbal communication skills with a calm, patient approach under pressure.
    • Highly organised, detail-oriented, and comfortable working in a dynamic environment.
    • Able to work independently while contributing to a team-based culture.

    Why Join?

    • Join a rapidly growing, forward-thinking organisation in the renewable energy industry.
    • Be part of a dedicated, collaborative team committed to sustainability and innovation.
    • Competitive salary, performance incentives, and room for professional growth.
    • Help advance the UK's clean energy transition by supporting key partners in the field.

    Please get in touch for further details.

This advertiser has chosen not to accept applicants from your region.

Technical Support

Blackpool, North West £27500 Annually Gap Personnel

Posted 5 days ago

Job Viewed

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Job Description

permanent

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

This advertiser has chosen not to accept applicants from your region.

Technical Support

South Shore, North West Gap Personnel

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

full time

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

This advertiser has chosen not to accept applicants from your region.
 

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