What Jobs are available for IT Support in Epsom?

Bank Support Worker

Postcode: Epsom, KT18

Pay: £12.30 per hour

Contract type: Bank

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Application submission deadline : 2:00 PM on Monday, 8th September

Interviews: To be held remotely in the week commencing 8th September

We are looking for motivated individuals who want a rewarding role as part of a service that makes a difference.

Pay: £12.82 per hour (Overtime rate of £3.32 per hour)

Hours: 48 hours per week (based on 12-hour shifts)

As a Mental Health Support Worker, you will join our team supporting service users in their homes in Epsom, Surrey. Accordia staff benefit from great career progression, sector-leading professional training and great job stability.

We specialise in providing person-centred care for adults with a Forensic mental health background, challenging behaviour, learning disabilities and autism to enable them to play a meaningful part within their community. You will be responsible for the delivery of outstanding care to the people we support. We are looking for motivated individuals who want a rewarding role as part of a service that makes a difference.

Our flagship supported living service on Reigate Road is an 8-minute walk from Ewell East train station and has on-site parking.

Requirements

• Experience with working with people with Mental health , Autism, Challenging behvaiours and Learning Disabilities
• People who have used restraint or would be comfortable being trained to use restraint
• Can lone work with confidence and be part of a wider team
• Strong values and person-centred approach
• Must be able to work shifts to meet the needs of the service
• Individuals who are enthusiastic, resilient, energetic, and proactive
• Individuals who can go biking, fishing, swimming and engage in physical activity with the person they will be supporting
• You will need to be enthusiastic and creative to provide the best person-centred support possible
• A commitment to personal and professional development
• Resilience and drive to overcome challenges
• The ability to understand and demonstrate empathy for the people you are supporting
• Be passionate about supporting adults with learning disabilities and autism
• Be prepared to work with people who present with challenging behaviour and in some cases risky behaviours
• Be energetic, active, confident and fun!

Desirable

• Experience working with either forensic mental health, supported living or residential setting
• Can evidence NVQ qualification in social care or Care Certificate – Training can be provided
• Have a knowledge and understanding of diabetes or worked with individuals with diabetes – Training can be provided
• Have a full UK valid driving licence
• Live within a 30-minute commute / drive to Epsom

Benefits

• Fully paid 2-week induction and clinical training
• Healshield CashPlan
• Unlimited Counselling Helpline
• GP Anytime
• EarlyPay benefit - on-demand wages withdrawals
• Cycle-To-Work scheme
• Blue Light Card
• PMVA training
• Fully paid DBS check to start employment, you will then be required to sign up for the DBS Update Service and maintain an annual subscription (at a minimal cost of £13 r year)
• 28 days holiday inclusive of bank holidays (pro-rata)
• Onsite parking
• NVQ enrolment
• Excellent opportunities for career progression into a head of care position
• The opportunity to work in a passionate team focused on delivering outstanding care
• Develop skills in risk management planning, Care planning and Assessments to support career progression.
• Support to learn the legal frameworks governing social care
• Weekly engagement with the Clinical support team specialising in Positive Behavioural Support

Junior Desktop Support

London

Are you looking to kickstart your career in IT? Join our IT Technician traineeship today.

We can offer a home based opportunity that leads to a rewarding job with an annual salary between 18,000-25,000 per annum.

We back our confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship.

Junior Desktop Support - Requirements

No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician.

Junior Desktop Support - Responsibilities:

Troubleshoot hardware and software issues.
Install and configure computer systems and applications.
Provide technical support to end-users.
Maintain and update IT equipment and peripherals.
Monitor system performance and security.
Implement backup and recovery procedures.
Conduct routine maintenance tasks.
Assist with network troubleshooting and administration.
Document and track support tickets and resolutions.

Step 1 Online study with 24/7 support from one of our experienced mentors
Step 2 CV workshop followed by job interview with one of our recruitment partners in your area.
Step 3 Your new job in in the IT sector

Like the sound of this?

Apply now!

About us

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing. Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online. Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

The role

Due to our continuing growth, we are on the lookout for a Desktop Support Technician to join our Helpdesk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at our head office and across a number of remote sites. Your main responsibilities will be dealing with day to day queries via Freshservice, phone and email as well as face to face, supporting all Microsoft technologies; trouble-shooting challenging issues, you will be able to devise innovative solutions providing second line support to internal users.

Essential accountabilities:

• Install and configure IT equipment and various technologies
• Resolve incidents and upgrade different types of software and hardware
• Take ownership of issues by carrying out problem analysis to implement solutions with the aim of restoring service to the customer quickly, escalating where necessary
• Provide support for all Office 365 products
• Responsible for Second line support duties both remotely and face to face, providing support for incident diagnosis and fault resolution
• Accurately record, update and document requests using Freshservice
• Offer remote support to satellite offices in Bedford, Nottingham, Colnbrook and Welwyn
• Resolve incidents with printers, copiers, scanners and mobile devices including IOS, Windows and Android phones
• Maintain a first class level of customer service ensuring that all customers are treated efficiently
• Resolve incidents with MacOS devices
• Follow the well documented Helpdesk best practice to a very high standard
• Train and induct new starters into the business on various IT Technologies

Requirements

• Educated to A level or equivalent preferably including a computing qualification
• Excellent communication and inter personal skills with the ability to prioritise, multi-task and adapt to changes quickly
• Be able to problem solve varied client queries, providing users with problem solving advice and guidance on common desktop applications
• A thorough knowledge of Microsoft Windows 11 operating system and Windows Troubleshooting
• Good knowledge of MacOS system
• Have an excellent team working ethos
• Keyboard skills to ensure quick and accurate data entry
• Self-motivated with the ability to work in a fast moving environment
• Able to work flexibly and provide necessary cover where needed as part of a shift system

Benefits

• Up to £30,000 gross annual salary
• 23 days annual leave plus bank holidays increasing each completed year to 30
• Flex buy/ sell holiday scheme
• Life Assurance
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical and dental healthcare after 2 years of service.
• Salary Sacrifice pension / cycle to work and car lease schemes
• Season Ticket Loans.
• Retail Discount Scheme
• Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe.

Desktop Support Engineer

6 months Contract

London

200 to 250 a day

A well established firm is looking for an experienced desktop support engineer to join their IT team on a temporary contract.

You will play a pivotal role in the organisation and act as first point of contact for all IT needs, part of your day to day tasks will include

• Troubleshooting hardware and software issues
• 1st / 2nd line support
• Support all VIP, Senior leaders and executives
• Networking issues

The successful candidate should have the following skills

• Window server
• End user Support
• Azure Vritual Desktop
• VIP support (white glove)
• Financial experience

6 months Contract | London Based 5 days a week onsite | 250 a day

If this seems of interest to you then please apply directly to the AD or send cv to (url removed)

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Trade Desktop Support Engineer (Windows Trayport Joule) London onsite to £80k

Do you have experience of supporting energy market traders on the Trayport Joule trading screen?

You could be progressing your career on the Asset Management side of a global Japanese bank as they expand this product offering within the UK.

As a Trade Desktop Support Engineer you will join a small team responsible for building, maintain and administering the desktop IT infrastructure, ensuring it is resilient, secure, reliable and efficient. You'll troubleshoot and resolve operational issues, introduce automation wherever possible and manage the delivery of IT projects.

Location / WFH:

You'll be based in impressive London based offices, onsite Monday to Friday .

About you:

• You have experience in a similar environment, supporting users on the Trayport Joule Trading Screen product
• You have PowerShell scripting skills for automation and Excel coding skills
• You're comfortable in an AWS and Azure cloud based environment (no on-prem)
• You have strong troubleshooting skills
• You are collaborative and pragmatic with excellent communication and stakeholder management skills
• You're a technologist, likely to have your own home set up, read / write blogs, attend conferences

What's in it for you:

As a Trade Desktop Support Engineer you will earn a competitive package including:

• Salary to £80k + bonus (c20%)
• Pension
• Career advancement

Apply now to find out more about this Trade Desktop Support Engineer (Windows Trayport Joule) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

About Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy - our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology.


Your new role - Technical Support Specialist

The Technical Support Specialist will be responsible for providing technical assistance and support to customers. They will diagnose and troubleshoot technical issues, identify and implement solutions, and document and record technical procedures. The Support Specialist will also be responsible for providing education and training to customers on the use of products and services. 

Your responsibilities will include

• Be the First Line of Support – Act as the initial point of contact for customer issues, providing timely and effective assistance.
• Efficiently Escalate Issues – Properly identify and escalate complex requests to the next level of support when necessary.
• Streamline Issue Resolution – Track, document, and route issues to the appropriate teams for fast and accurate resolution.
• Deliver Exceptional Customer Support – Guide customers through troubleshooting with professionalism and empathy, exceeding expectations at every step.
• Ensure Accurate Documentation – Maintain thorough records of customer interactions, issue resolutions, and follow-ups for continuous improvement.
• Collaborate with Developers – Work closely with the engineering team to enhance product functionality and resolve recurring technical issues.
• Expand Product & Process Knowledge – Continuously learn and improve expertise in help desk procedures, products, and services.
• Enhance Internal Tools – Develop and maintain internal support tools to improve efficiency and customer experience.

Growth Potential

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

Requirements

About you:  

• Proven Product Support Experience – 3+ years of experience as a Product Support Engineer or in a similar technical support role.
• Technical Expertise – Hands-on experience with Windows and Linux, with a solid understanding of computer systems, software, and technical products.
• Software & Systems Knowledge – Strong familiarity with software development concepts, databases, and system design.
• Customer-Centric Mindset – Understanding of customer service best practices, with a proactive and solutions-driven approach to support.
• Excellent Communication & Team Fit – Outgoing and approachable personality, capable of thriving in a collaborative, social team environment.
• Can-Do Attitude – A proactive problem-solver with a hands-on, solution-oriented mindset.
• Effective Technical Support Delivery – Ability to provide clear, step-by-step technical assistance in both written and verbal formats (English & German).
• Analytical & Troubleshooting Skills – Strong problem-solving abilities with a keen eye for diagnosing and resolving technical issues efficiently.
• Cloud & Programming Knowledge – Experience with cloud-based technologies and familiarity with basic programming languages.

Benefits

Life at Cognigy - What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include

• Attractive and performance-oriented salary
• Company Pension Scheme
• 25 days paid leave, plus 5 floating days, plus public holidays
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including Udemy
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement - Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Overview:

We are seeking a proactive and detail-oriented Technical Support Officer to join our Compliance Team. This role plays a key part in supporting operational delivery across key compliance areas including asbestos, fire safety, and water hygiene. The successful candidate will be responsible for raising works orders, processing invoices, minute-taking, and providing general administrative support.

Key Responsibilities:

• Raise and manage works orders for compliance-related tasks (asbestos, fire, water).
• Support the team with accurate and timely minute-taking during meetings.
• Process and track invoices, ensuring timely payments and accurate records.
• Maintain and update compliance documentation and databases.
• Liaise with contractors, suppliers, and internal teams to ensure smooth workflow.
• Assist in preparing reports and compliance updates for internal stakeholders.
• Provide general administrative support including data entry, filing, and correspondence.
• Ensure all activities are carried out in line with health and safety and regulatory standards.

Requirements:

• Previous experience in a technical or administrative support role, ideally within housing or property compliance.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and relevant CRM or compliance systems.
• Ability to work independently and as part of a team.
• Knowledge of compliance areas such as asbestos, fire safety, and water hygiene is desirable.

Benefits:

• Flexible hybrid working (2 days per week from home).
• Opportunity to work within a supportive and collaborative team.
• Career development and training opportunities.

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.   

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.  

We are looking for a Technical Support Analyst to work full time on the internal systems across the Democracy and Governance Division.  Reporting to the Divisional Head of Cloud Operations.   

The role is within the Democracy and Governance Division who deliver timely and high-quality software and services to customers across many industry and local government sectors. This role is primarily responsible for supporting end-users in resolving technical problems and responding to technical incidents, requests and change requests, resolving problems in a timely manner. 
 

Responsibilities: 

• Ensures that all requests for support are dealt with according to set standards and procedures. 

• Diagnoses incidents and problems according to agreed procedures. Investigate root cause of incidents and seeks resolution.  

• Work closely with the others in identifying and resolving the root cause of incidents, providing permanent solutions or acceptable work arounds. 

• Uses initiative to solve problems in a systematic, disciplined, and analytical manner. 

• Responsible for supporting IT services to a high standard ensuring data security, availability, and integrity of business data.  

• Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures.  

• Perform physical activities on-site where necessary (for example, Tape Rotations, Cable patching, replacing hardware components). 

• Perform any task deemed necessary by the line management to maintain smooth running of support. 

• Receive and handle complex technical requests and resolve them in a timely and accurate manner, escalating where necessary. 

• Demonstrate timely, accurate and professional, verbal and written, communication skills. 

• Identify opportunities for automation of tasks. 

• Liaise with Civica business units and 3rd parties to ensure a seamless resolution of incidents and problems as required. 

• Systems monitoring for potential capacity, performance and security issues and setting up of automated alerts 

• Proficient in working with industrial print management systems and print spooler software and services, with a strong understanding of their configuration, troubleshooting, and integration within enterprise environments. 

• Proficient in working with scanning systems and forms recognition software, with a strong understanding of their configuration, troubleshooting, and integration within enterprise environments. 

• Assist with the deployment of division specific client applications and software, and provide support in troubleshooting any issues that may arise during or after implementation. 

• Demonstrates proficiency in troubleshooting Windows operating systems, including imaging and reimaging devices when required. 

• Good understanding of data security, network security, systems security & security controls 

Requirements 

• Experience of working within a direct end user facing environment  

• Good understanding of ITIL Process and procedures 

• Windows Server 2016 / 2019 / 2022 

• Microsoft Active Directory, LDAP, DNS and DHCP 

• Microsoft Distributed File System 

• Microsoft Active Directory Users and Groups 

• Microsoft ACL’s and Security Groups 

• Microsoft Office Suite 

• Windows Print Services and Management 

• Windows Security and Patch Management 

• Administration of Microsoft Active Directory, DNS and Group Policy  

• Excellent understanding of IT software security concepts, systems, & controls 

• Monitoring and maintaining computer systems, networks and printers, troubleshooting systems and network problems, diagnosing and solving software faults.  

• Strong organization, communication, analytical, decision-making skills.  

• Ability to document technical systems  

Why You'll Love Working with Us   
  
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.   
  
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:  
  

Benefits  

Time Off & Work-Life Balance  

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!  
Days of Difference – Up to 3 extra days off for volunteering.  
  

Financial Well-being & Security  

Pension Contributions – 5% employer match to support your future.  
Income Protection – Up to 75% salary cover for long-term illness.  
Life Assurance – 4x salary tax-free lump sum.  
Critical Illness Cover – £25,000 lump sum (extendable to dependents).  

Health & Perks  

Private Medical Insurance – Fast access to private healthcare.  
Health Cash Plan – Claim back physio, therapies & more.  
Dental Insurance – Cover for routine & emergency care.  
Affinity Groups – Join employee-led communities.  
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.  

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.  

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.